Dealer SalesAssistant
Application for Employees
(iOS & Android)
Click here for Apple
User Guide
Click here for Android
1
DSA GM FamilyFirst Usage for iPhone
Table of Contents
Pg 3. Overview:
The Dealer SalesAssistant for GM FamilyFirst
Pg 3. Downloading Instructions
Pg 4. Getting Started
Login
Homepage
Pg 5. Vehicles Button
Vehicle Search
Pg 6. Vehicle Details and Tools
General Offers
Accessories
Vehicle Compare
Specifications
How-To Videos
Pg 7. Quick Locate Button
Search by VIN
Scan To Find a Vehicle
Pg 8. Towing Lookup Button
Reverse Tow Calculator
Pg 8. Calculator Button
Payment Calculator
Pg 9. Quick Links Button
User Guide
Pg 10. Help
Feedback form
2
Overview:
The Dealer SalesAssistant App for iPhone
The Dealer SalesAssistant (DSA) App for smartphones is a dealer reference tool,
built from dealer input for dealer use, that can be used anywhere you have internet or cell phone connectivity.
Dealer SalesAssistant (DSA) App quickly and easily allows you to:
•
•
•
•
•
•
Locate vehicles by model or VIN (full or last 8)
View vehicle trim packages, options, specs and videos
View MSRP and employee pricing
Email pricing and dealership information, including location right from the app
Calculate Retail Payment estimates
View towing capacities ………. and much more!
Note: You must have a valid Family First username & password in order to access
the DSA app.
Downloading Instructions
* Please note you must have an Apple ID to download
the app. DSA is a free app, so if you are asked for a
credit card you may skip this step.
Step 1: Access the Apple Store from your smartphone
Step 2: Search for GM Dealer SalesAssistant
Step 3: Locate the ‘DSA’ App
Step 4: Click on the ‘Free’ button
Step 5: Click on the ‘Install App’ button
Note:
User Guide
Apple iPhone users, requires operating system 7.1 or higher.
3
Getting Started
Login
STEP 1: Login
Choose “GM Family First”
from the drop down
menu and enter in your
Family First Username
and Password.
STEP 2: Set-up
Upon opening the app for the first time, you
must accept the End User License Agreement (EULA) and also the Privacy Policy.
*Required
Homepage
User Guide
Vehicles
- Vehicle Information
- Available Offers
- Vehicle Compare
- Accessory Information
- How-to Videos
4
Towing Lookup
- Tow Lookup
- Reverse Tow Lookup
Quick Links
- Gm FamilyFirst Website
- GM Recall Center
Quick Locate
- Find vehicle by the VIN
- Scan a vehicle barcode
Calculator
- Affordability and payment calculators to assist
you in identifying the right
vehicle price or payment
range
Vehicles Button
Vehicle Search
Select a vehicle from
the home page.
User Guide
If applicable select the cab bed, drive type
and trim, then select “Locate” .
5
Enter in your zipcode
and hit “search”.
To view your results.
Vehicles Button
Vehicle Details and Tools
From the toolbox
at the bottom of the vehicle
trim screen, you can access vehicle offers, how-to
videos, accessory information, vehicle compare and
specs.
User Guide
Offers
6
Accessories
Compare
Specs
Share vehicle information and videos
Click the “share” button and an email
will populate with a link to the video.
How-To Videos
Video Player
Quick Locate
If you’re shopping online or at a dealership and you know the desired VIN, enter
the last eight digits of the VIN to view your specific vehicle of interest details, including Employee/Supplier pricing.
Search By VIN
Share vehicle information
& videos Click the “share”
buttons and an email will
populate with vehicle
information and links to the
video(s) for that make and
model
Type in the last eight digits
of the VIN and select “vin
details” to see information
about a specific vehicle.
The VIN Details page displays vehicle information,
employee and supplier
price, as well as vehicle
location information.
User Guide
Scan To Find A Vehicle
7
Select the scan icon
in the upper right
hand side of your
screen
Use your phone’s
camera to scan the
vehicles VIN number.
The VIN Details page
displays vehicle information, employee and
supplier price, including owning dealer
information.
Towing Lookup
Tow Look-up and Reverse Tow Look-up
Tow Lookup provides the ability to check on towing capabilities by vehicle or use
the reverse tow calculator to quickly identify and locate which vehicles can tow
a specific weight. Reverse tow calculator can also search based on engine and
axle ratio preferences.
Calculator
Payment Calculator
User Guide
Payment Calculator provides you the ability to identify vehicle affordability or payments based on down payment, trade-in value, sales tax, fees, and interest rates.
8
Useful Links
User Guide
Use these Useful Links to give your friends and family more information about GM
and our vehicles. Upon clicking each link, your web browser will open in a new
window and load the selected webpage link.
9
Help
Feedback
To submit feeback, or to ask for help, please use the “feedback” button which is
found under the “Info/feedback” menu. After clicking the “feedback” button, an
email window will pop up, where you can enter in all of your questions or comments.
User Guide
When submitting feedback,
please include your contact
information
10
DSA GM FamilyFirst Usage for Android
Table of Contents
Pg 12. Overview:
The Dealer SalesAssistant for GM FamilyFirst
Pg 12. Downloading Instructions
Pg 13. Getting Started
Login
Homepage
Pg 14. Vehicles Button
Vehicle Search
Pg 15. Vehicle Details and Tools
General Offers
Accessories
Vehicle Compare
Specifications
How-To Videos
Pg 16. Quick Locate Button
Search by VIN
Scan To Find a Vehicle
Pg 17. Towing Lookup Button
Reverse Tow Calculator
Pg 18. Calculator Button
Payment Calculator
Pg 18. Quick Links Button
User Guide
Pg 19. Help
Feedback form
11
Overview:
The Dealer SalesAssistant App for Android
The Dealer SalesAssistant (DSA) App for smartphones is a dealer reference tool,
built from dealer input for dealer use, that can be used anywhere you have internet or cell phone connectivity.
Dealer SalesAssistant (DSA) App quickly and easily allows you to:
•
•
•
•
•
•
Locate vehicles by model or VIN (full or last 8)
View vehicle trim packages, options, specs and videos
View MSRP and employee pricing
Email pricing and dealership information, including location right from the app
Calculate Retail Payment estimates
View towing capacities ………. and much more!
Note: You must have a valid Family First username & password in order to access
the DSA app.
Downloading Instructions
* Please note you must have an Google Play account
to download the app. DSA is a free app, so if you are
asked for a credit card you may skip this ste
Step 1: Access Google Play Store from your smartphone
Step 2: Search for GM Dealer SalesAssistant
Step 3: Locate the ‘DSA’ App for Smartphones
Step 4: Click on the ‘Free’ button
Step 5: Click on the ‘Install App’ button
Note:
User Guide
Android users, requires operating system 2.3.4 or higher.
12
Getting Started
Login
STEP 1: Login
Choose “GM Family First”
from the drop down
menu and enter in your
Family First Username
and Password.
STEP 2: Set-up
Upon opening the app for the first time, you
must accept the End User License Agreement (EULA) and also the Privacy Policy.
*Required
Homepage
User Guide
Vehicles
- Vehicle Information
- Available Offers
- Vehicle Compare
- Accessory Information
- How-to Videos
13
Towing Lookup
- Tow Lookup
- Reverse Tow Lookup
Quick Links
- Gm FamilyFirst Website
- GM Recall Center
Quick Locate
- Find vehicle by the VIN
- Scan a vehicle barcode
Calculator
- Affordability and payment calculators to assist
you in identifying the right
vehicle price or payment
range
Vehicles Button
Vehicle Search
Select a vehicle from
the home page.
User Guide
If applicable select the cabbed, drive type
and trim, then select “Locate” .
14
Enter in your zipcode
and hit “search”.
To view your results.
Vehicles Button
Vehicle Details and Tools
From the toolbox
at the top of the vehicle trim
screen, you can access vehicle offers, how-to videos,
accessory information, vehicle compare and specs.
User Guide
Offers
15
Accessories
Compare
Specs
Share vehicle information and videos
Click the “share” button and an email
will populate with a link to the video.
How-To Videos
Video Player
Quick Locate
If you’re shopping online or at a dealership and you know the desired VIN, enter
the last eight digits of the VIN to view your specific vehicle of interest details, including Employee/Supplier pricing.
Search By VIN
Share vehicle information
& videos Click the “share”
buttons and an email will
populate with vehicle
information and links to the
video(s) for that make and
model
Type in the last eight digits
of the VIN and select “vin
details” to see information
about a specific vehicle.
The VIN Details page displays vehicle information,
employee and supplier
price, including owning
dealer information.
User Guide
Scan To Find A Vehicle
16
Hit the scan icon in
the upper right hand
side of your screen
Use your phone’s
camera to scan the
vehicles VIN number.
The VIN Details page
displays vehicle information, employee and
supplier price, as well
as vehicle location
information.
Towing Lookup
Tow Look-up and Reverse Tow Look-up
Tow Lookup provides the ability to check on towing capabilities by vehicle or use
the reverse tow calculator to quickly identify and locate which vehicles can tow
a specific weight. Reverse tow calculator can also search based on engine and
axle ratio preferences.
Calculator
Payment Calculator
User Guide
Payment Calculator provides you the ability to identify vehicle affordability or payments based on down payment, trade-in value, sales tax, fees, and interest rates.
17
Useful Links
User Guide
Use these Useful Links to give your friends and family more information about GM
and our vehicles. Upon clicking each link, your web browser will open in a new
window and load the selected webpage link.
18
Help
Feedback
To submit feeback, or to ask for help, please use the “feedback” button which is
found under the “Info/feedback” menu. After clicking the “feedback” button, an
email window will pop up, where you can enter in all of your questions or comments.
User Guide
When submitting feedback,
please include your contact
information
19