The NordicTrack B.E.S.T. Protection Plan Difference 100% Satisfaction Guarantee We will, at your request, replace the product covered by this agreement in the event of four or more separate product failures due to a defect in parts or workmanship within any continuous twelve (12) month period that the product is covered. See terms and conditions and a sales associate for details. Maximized Coverage The B.E.S.T. Protection Plan gives you up to 5 years of coverage. See the specific plan options for your product. In-Home Service Unlike some warranties, NordicTrack’s B.E.S.T. Protection Plan doesn’t require you to box-up and send equipment back to the manufacturer. We send a technician to your home to service the equipment. Authorized Technicians Our exclusive authorized technicians are simply the best. They go through a rigorous training program to ensure they service your equipment with the highest standards. ® Put your mind at ease with the ironclad coverage, giving you confidence and security no owner should be without. Prompt, professional service, free in-home labor, and full replacement of parts __every thing youve always wanted in a warranty. • Upon your request, an authorized technician will conduct an annual performance check of your equipment. He will: - repair or replace any broken parts - inspect and adjust the treadbelt - lubricate pulleys and movable parts - test controllability of treadbelt speed - inspect seat, pedals, handles, grips and support legs for signs of wear - check equipment for proper operation through all ranges of resistance - check speedometer/odometer for proper function - check and adjust Silent Magnetic Resistance • Complete motor service, parts and labor coverage • Unlimited in-home service visits • No deductible – means there are no hidden costs or fees. ™ Comprehensive In-Home Service, The Most Comprehensive Fitness Equipment Phone Operator Handles Your Call 1-877-677-3838 unparalleled in the fitness industry __we give you more, and we never let you down. B.E.S.T. Features: CERTIFIED Exclusive National Toll-Free Service Hotline: • NordicTrack’s dedication to quality is NordicTrack’s B.E.S.T. Protection Plan is the smartest way to keep your fitness equipment working at its maximum level. Now you get up to 5-years of full-coverage on all parts and labor. Preventative Maintenance and Protection Plan In-Home Service, Preventative Maintenance & ® Protection Plan Available 3-5 YEARS Parts & Labor* *See the specific plan options for your product UTS TERMS AND CONDITIONS Extended Treadmill Coverage* Treadmill Regular Price 3-Years* Parts & Labor 5-Years* Parts & Labor UNDER $1,000 Only $184.99 Only $274.99 05100292 05500292 $1,000 to $1,499 Only $254.99 Only $374.99 05301292 05501292 $1,500 to $2,499 Only $324.99 Only $474.99 05302292 05502292 * For home use only. A different extended warranty is available for machines used commercially. Contact 1-877-677-3838 for more information. Extended Elliptical, Bike, Weight System Coverage* 3-Years Parts & Labor Bike, Elliptical, Weight System Regular Price Only $129.99 07100292 * For home use only. A different extended warranty is available for machines used commercially. Contact 1-877-677-3838 for more information. Get The Exclusive NordicTrack B.E.S.T. Protection Plan With Three Simple Steps 1. Purchase B.E.S.T. Protection Plan at the register when you purchase your covered product. 2. KEEP YOUR receipt for both B.E.S.T. Protection Plan and the covered treadmill, bike, elliptical or weight system. You will receive your B.E.S.T. Protection Plan by mail in 3-4 weeks. 3. Call the national toll-free service hotline anytime you need service. 1-877-677-3838 To order, email: SignsOnLine Brochure Release # 671-010024V-01 COVERAGE AND TERM During the term of this agreement, Universal Technical Services (hereafter UTS, we) will pay for parts and labor necessary to repair mechanical and/or electrical breakdown caused by defects in workmanship or materials in the covered product (described in said agreement), or at our option, may replace it with another similar product of equivalent value. In Alaska, inhome service is available only within 100 miles of the nearest authorized repair center. This service plan shall commence at the date of product purchase and run for the period you selected not to exceed 10 years from the date of product purchase. To be binding on UTS, this service plan must be purchased prior to the expiration of 90 days from the purchase date of the product, and the product must be in good working condition. KEEP YOUR SALES RECEIPT, it may be required before service will be authorized. All registration forms must be properly completed and payment received by UTS for this agreement to be valid. Benefits paid or payable hereunder shall not exceed the price you paid for the product. This agreement is not insurance, a warranty, guaranty, or promise relating to the materials, workmanship or performance of the covered product. Coverage will include at your request, one (1) preventive maintenance and performance check within any continuous twelve (12) month period. We will, at your request, replace the product covered by this agreement in the event of four or more separate product failures, as determined by us, due to a defect in parts or workmanship within any continuous twelve (12) month period that the products are covered. TO OBTAIN SERVICE If this agreement is in effect, call UTS, toll-free at (877) 677-3838. Service is performed during the normal working hours of the local service agency. Reasonable time must be allowed for completion of the repair, which includes diagnosis, shipment of parts by ground carrier and service scheduling. UTS is not responsible for damages or expenses of any kind resulting from delays in service or failure to render service due to causes beyond its control such as delays in delivery or unavailability of parts, or shipment of wrong or damaged parts from the manufacturer. You will be responsible for service company charges from your failure to meet a confirmed appointment. WHAT IS NOT COVERED 1) Units not covered by a Manufacturer’s original warranty, except as approved and endorsed by UTS. 2) Equipment used for commercial purposes or any use other than a single family or Household, unless endorsed by UTS for coverage. 3) Unauthorized repairs will not be paid by UTS and may void this agreement. 4) Delivery, assembly, installation, setup for original or replacement units. Labor or other costs associated with removal or replacement of the covered unit. 5) Damage caused by: abuse, theft, vandalism, fire, flood, wind, lightning, freezing or other natural disasters of any kind, power reduction, fluctuation or failure from whatever cause, unusual atmospheric conditions, accident, collision, misuse or use for other than that for which the product was designed, introduction of foreign objects into the covered unit, or modifications that are unauthorized or not recommended by the manufacturer. 6) Exposure to certain weather or other conditions beyond that recommended by the manufacturer including sun, wind, moisture, dirt and temperatures. 7) Shipping damage or missing parts. 8) Damage resulting from the consumer’s failure to follow recommended installation, operation or maintenance procedures contained in the manufacturer’s owner’s manual, warranty or other written instructions. 9) Accessories, supplies, consumable items or external equipment such as pipes, plumbing, power sources, etc. used or modified for the purpose of use with or for the covered unit. 10) Merchandise owned or operated outside the US and Canada. CANCELLATION You may cancel this agreement by giving written notice to UTS within 30 days of the receipt of the agreement or prior to the expiration of the manufacturer’s full warranty and receive a full refund of the Contract price. Thereafter, you may cancel at any time for any reason by giving written notice to UTS and a pro rata refund will be issued based on the contract time expired. UTS may cancel this agreement for non-payment of premium, fraudulent use, material misrepresentation, non-compliance to the terms and conditions hereof, if required to do so by any regulatory authority, or if parts and service are not reasonably available. (See Georgia regulation below}. Service may be refused by UTS or its agents for good cause shown, and the contract may be canceled. (Certain restriction may apply in North Carolina). In the event your agreement is canceled by UTS you will receive a pro rata refund based on 100% of unearned premium and contract time expired. Any refund owed and not paid within 30 days shall include a 10% penalty per month. VARIOUS STATE NOTICES AND REGULATIONS Your rights may vary from state to state. For Connecticut: Resolution of Disputes: Any complaint you may have with the provider of this service agreement may be submitted to: State of Connecticut, Insurance Department, P.O. Box 816, Hartford, CT 06142-0816. Attention: Consumer Affairs. The written complaint must describe the dispute, identify the price of the Product and cost of repair, and include a copy of your contract. For Georgia, Nevada and Washington: In addition to above cancellation clause. Notice of such cancellation will be in writing and given at least 30 days prior to cancellation. Cancellation will comply with Section 33-24-44 of the Code of Georgia. For North Carolina: We may not cancel this contract except as provided in the cancellation section above. Your contract is not required as a condition to purchase or obtain financing for the product. For Oklahoma: The manufacturer or wholesale company marketing the product does not issue this service contract. Such manufacturer or wholesale company will not honor this contract. For Utah: The Property and Casualty Guaranty Association does not guarantee coverage afforded under this contract. For Wisconsin: This extended service contract is subject to limited regulation by the Office of the Commissioner of Insurance. SELF-REPAIR _ PERSONAL INJURY Universal Technical Services and/or the retailer are not responsible or liable for any damage, loss or liability arising from any personal injury incurred during the course of, or as a result of any repair or attempted repair of your fitness equipment by other than an authorized service technician. All repairs attempted by you on your fitness equipment are undertaken AT YOUR OWN RISK and UTS shall have no liability for any injury to the person or property arising from such repairs. CONSEQUENTIAL DAMAGES Universal Technical Services and/or the retailer are not responsible or liable for indirect, special or consequential damages, economic loss, loss of property or profits, loss of enjoyment or use, or other consequential damages of whatsoever nature in connection with the services, labor, and/or materials provided under the contract. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. B.E.S.T. Protection™ Plan Brought to you by The Only Certified Fitness Technicians
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