A Newsletter for the Path to Purchase Institute UPDATE p2pi.org August 2014 Members Take Center Stage at Minneapolis Expo The World’s Largest Gathering of Shopper & Retail Marketing Professionals Makes Its Minneapolis Debut Chicago, Ill. – In June, the Institute unveiled its roster of speakers for the 2014 Shopper Marketing Conference & Expo. This year’s event will take place Oct. 21-23 in Minneapolis, Minn., home to brand and retail giants such as Target, Best Buy, Supervalu, Land O’Lakes, General Mills and more, plus a large creative community of agencies and design experts supporting these companies. “Expo delivers world-class learning on shopper marketing, incomparable networking and the most unique, cuttingedge collection of path-to-purchase solution providers in the exhibit hall,” says Peter Hoyt, executive director and chief executive officer at the Institute. “There is simply no bigger or better shopper marketing event anywhere.” This year’s unrivaled educational lineup features three in-depth symposiums, two high-profile keynote addresses and 40 info-packed seminars delivered by Institute members and other leading industry professionals, covering the most important topics in shopper marketing including collaboration, big picture ideas, understanding shopper demographics, digitally integrated solutions, insights to activation, best practices and retail innovation. “The Power of Three: The Key to Branding, Selling and Considered Purchase Shopping” presented by Institute members The Integer Group, Michelin NA and LG Electronics USA will explore the perfect storm converging around considered purchase shopping. The panel will discuss new ways for brands and retailers to dive deeper into the mindset of the complex shopper. A second symposium, “Insider’s Insights on NextGen Digital Touchpoints on the Path to Purchase,” will look at consumer marketing trends from a venture capitalist continued on the next page Institute Members Dominate Expo Speaker Lineup Andy Murray Mark Addicks SVP, Creative SVP & CMO Rachel Harris Linh Peters Director, National Brand Activation VP, Marketing Craig Geiger Stacey Ring-Sanders Sr. Manager Shopper Insights & Category Solutions VP, US Category Management Karl Meinhardt Bryan Jones VP, Social & Digital Marketing Sr. Director, PCB Shopper Marketing Symposiums Three symposiums will kick off the educational portion of the Expo on Tuesday, Oct. 21. Each symposium is a halfday workshop designed to explore critical industry issues affecting brand marketers, retailers, agency professionals and other solution providers. Table of Contents P. 2 Expo Event Planner P. 5 Institute Faculty P. 6 Institute News P. 7 Best Read 3 5 a supplement to 7 2014 Shopper Marketing Conference & Expo On Thursday, 2014 Shopper Marketing Hall of Fame inductee Andy Murray, SVP, Creative, Walmart, will deliver a keynote addressing his perspective on developing strategy for success in the omnichannel retail environment entitled, “Evolving with the Omnichannel Shopper.” EXPO EVENT PLANNER Keynote Addresses Wednesday, Oct. 22, 9:00 a.m. – 10:00 a.m. From Corporate Social Responsibility to Commerce: Collaborating to Drive Bigger Shopper Results Tracks investment point of view. This panel, moderated by Institute member Kim Garretson of Realizing Innovation, will inform attendees how they can make smarter decisions for tracking the startups and technological breakthroughs that may affect their marketing programs. Omnichannel shopper strategies is the focus of the third symposium led by Institute member Catapult. “Omnichannel Shopper Strategies: The Future at Walmart, Target, Amazon and All Retail” will include in-depth analysis of these retailers and their tactics for connecting with the evolving omnichannel shopper. Keynote Addresses Powerhouse keynote addresses will set the tone for the entire show in Minneapolis. Institute member Mark Addicks, SVP & CMO, General Mills and Maryam Banikarim, SVP & CMO, Gannett Co., will open the show on Wednesday, Oct. 22 by explaining how social responsibility combined with commerce delivers outstanding shopper marketing results and benefits for the community in their presentation entitled, “From Corporate Social Responsibility to Commerce: Collaborating to Drive Bigger Shopper Results.” 2 Institute Update | p2pi.org Expo’s nine-track lineup covers a wide variety of topics designed for brand manufacturers, retail executives, agency professionals and solution providers alike. Forty seminars presented by more than 75 expert speakers – including the Institute faculty who have received superior ratings from audience members at recent Institute events – cover the most important topics in retail marketing: Collaboration, Digitally Integrated Solutions, Insights to Activation, Leveraging Mobile & Social, Retail Innovation, Seeing the Big Picture, Shopper Marketing Best Practices, Shopper Marketing Beyond CPG and Understanding Your Shopper. Multidisciplinary Solutions in the Exhibit Hall The event’s conference and exhibit hall format is designed to help bridge the gap between knowledge and execution. In addition to the educational seminars, the Expo show floor will host over 130 exhibitors offering a wide variety of tools, ideas and expertise to serve as a catalyst for successful shopper marketing strategies. This year, there will be docent-led tours specifically crafted for brand manufacturers and retail executives to learn quickly what is hot, trending and new on the show floor. Design of the Times Gallery The Design of the Times Gallery showcases the finalist entries in the Design of the Times competition which celebrates the most effective in-store activation tactics, displays and campaigns in eight retail channels. Winners will be announced on Wednesday, Oct. 22 during a reception and ceremony event. To register for Expo, visit www.ShopperMarketExpo.com Thursday, Oct. 23, 9:00 a.m. – 10:00 a.m. Evolving with the Omnichannel Shopper Symposiums Tuesday, Oct. 21, 1:00 p.m. – 4:30 p.m. The Power of Three: The Key to Branding, Selling and Considered Purchase Shopping Presented by: The Integer Group LG Electronics USA Inc. Michelin North America Insider’s Insights on NextGen Digital Touchpoints on the Path to Purchase Presented by: Realizing Innovation Chicago Ventures Pritzker Group Drive Capital Omnichannel Shopper Strategies: The Future at Walmart, Target, Amazon and All Retail Presented by: Catapult Seminars Wednesday, Oct. 22, 8:00 a.m. – 3:45 p.m. Thursday, Oct. 23, 8:00 a.m. – 3:45 p.m. Exhibit Hall Wednesday, Oct. 22, 10:00 a.m. – 5:00 p.m. Thursday, Oct. 23, 10:00 a.m. – 4:00 p.m. Design of the Times Gallery Wednesday, Oct. 22, 10:00 a.m. – 4:00 p.m. Thursday, Oct. 23, 10:00 a.m. – 4:00 p.m. Design of the Times Awards Reception & Ceremony Wednesday, Oct. 22, 4:30 p.m. – 6:30 p.m. Co-Chairs’ Reception & Cocktail Party At the Millennium Hotel Minneapolis Wednesday, Oct. 22, 5:30 p.m. – 8:00 p.m. 2014 Shopper Marketing Conference & Expo Design of the Times Finalist Entries Showcased in Gallery Chicago, Ill. – Finalist entries from the Design of the Times Awards Competition will once again be on display in the Design of the Times Gallery at the Shopper Marketing Conference & Expo. The annual competition celebrates the most creative and effective in-store activation tactics, displays and campaigns. Consumer product manufacturers, retailers, agencies, POP design firms, package design firms, as well as a variety of path-to-purchase companies working with digital, mobile, coupons, events, sampling and other media submitted entries in a variety of retail channels. Only those entries eligible for platinum, gold, silver, bronze or “Best of the Times” awards will be displayed in the Gallery. Most entries are fully merchandised and set up to mimic a true in-store setting. Design of the Times Gallery Hours Wednesday, Oct. 22, 10:00 a.m. – 4:00 p.m. Thursday, Oct. 23, 10:00 a.m. – 4:00 p.m. Entrance to the Gallery is free for all registered Expo attendees. Design of the Times Awards Reception & Ceremony Wednesday, Oct. 22, 4:30 p.m. – 6:30 p.m. Keynote Theater/Design of the Times Gallery at the Shopper Marketing Conference & Expo, Minneapolis Convention Center In the Gallery on Oct. 22 from 4:30 – 6:30 p.m., cocktails and hors d’oeuvres will be served during the reception preceding the awards ceremony in the Wetzel Brother’s Keynote Theater at the Shopper Marketing Conference & Expo. Hundreds of industry leaders will be in attendance to see who will become a Design of the Times winner. Everyone is welcome to attend. Tickets can be purchased when registering for the Shopper Marketing Conference & Expo at www.ShopperMarketExpo.com. Special Who’s Who Breakfast Presentation Digital Shopper Marketing Education for Who’s Who Executives Shopper Marketing magazine’s 2014 Who’s Who executives are being invited to a special breakfast presentation on Wednesday, Oct. 22 at the Shopper Marketing Conference & Expo. Hosted by DataXu and a panel from The Mars Agency, Nsight Connect, Hormel Foods, General Mills and SC Johnson, this exclusive seminar entitled “The New Path to Purchase: Using Digital to Close the Loop,” will offer best practices for bridging shopper marketing strategies both digitally and offline, discuss how top shopper marketing agencies are collaborating with full service agencies for improved client results, and explore how to improve the effectiveness of shopper marketing efforts with and without coupons. The Who’s Who is an exclusive group of leaders who have been recognized by Shopper Marketing magazine as influential trend-setters in their respective fields of shopper marketing, digital shopper marketing, insights, shopper marketing agencies and merchandising. In addition to the Who’s Who group, a limited number of seats are available for other Expo attendees on a first-come, first-served basis. Tickets may be purchased when registering for Expo at www.ShopperMarketExpo.com. Executives recognized in Shopper Marketing magazine’s Who’s Who series are invited to attend as guests of the Path to Purchase Institute. Brought to you by: Institute Update | p2pi.org 3 2014 Shopper Marketing Conference & Expo Four Years Running for Retail Academy ‘Collaboration Zone’ Successful retailers and brand marketers must work together to develop and execute mutually beneficial strategies at retail in order to enhance chances of success in today’s dynamic and competitive retail marketplace. To help meet this challenge, the Retail Academy at the Shopper Marketing Conference & Expo will again provide one of the most collaborative environments available. The Retail Academy is a special industry initiative offering retailers and their manufacturer partners a place to talk one-on-one in a “neutral zone,” free from competing organizational conflicts, difficult schedules and limiting formality. For the fourth year in a row, this space at Expo enables retailers to collaborate and more fully leverage the power of shopper marketing. This October, the Institute will invite senior-level marketing, merchandising, digital and insights executives from more than 40 leading retail chains to participate in this exclusive opportunity including: Ahold, Brookshire Grocery, CVS/pharmacy, Dollar General, Family Dollar, Food Lion, Hannaford Supermarkets, H-E-B, Home Depot, Kroger, Meijer, OfficeMax, Peapod, Price Chopper, Raley’s Supermarkets, Roundy’s Supermarket, Safeway, Sears, Spartan Nash, Staples, Target, Unified Grocers, Wakefern, Walgreens and Walmart. The Retail Academy is sponsored by: 4 Institute Update | p2pi.org Professional Development Initiative to Launch in 2015 Called the Path to Purchase Leadership University, this new advanced learning initiative will allow the Institute to extend its service and support to its members into the area of structured professional development. Through the P2P Leadership U, the Institute will offer a catalog of courses developed and delivered to the highest instructional standards. These courses will be designed to help individuals quickly build the core knowledge and skills needed to become successful in their roles in any job that touches on the path to purchase. While courseware and other elements of the University are still being designed, the curriculum will cover the full spectrum of skills and knowledge needs that have been identified by Institute members over the past few years – from basic Shopper Marketing 101 type courses to more advanced professional training around Integrated Shopper Marketing Planning & Measurement to Principles of Shopper Engagement. The Institute is excited to fulfill this industry need and to support its membership with another focused, exclusive benefit. Look for more details to be announced at the Shopper Marketing Conference & Expo in October. Institute Faculty Congratulations to New Institute Faculty Members The Path to Purchase Institute is pleased to announce the following shopper marketing professionals have been named to the Institute’s Faculty Program: Wendy Liebmann WSL/Strategic Retail Drew Allen The Coca-Cola Co. Chris Almeida Safeway Inc. Lindsay Baish Saatchi & Saatchi X Janet Barker-Evans Ryan Partnership Tara Bartelt The Coca-Cola Co. Brad Black Arc Worldwide Heather Bullington Catapult Rachel Chambers Starbucks Coffee Co. Frank Flurry Saatchi & Saatchi X T. Gill Fuqua Tyson Foods Bryan Gildenberg Kantar Retail Alex Gourlay Walgreen Co. Mike Hornigold The Coca-Cola Co. Andy Murray Walmart Stores Inc. Kristen O’Hara Time Inc. Retail Jennifer Romano Catapult Jim Rose CROSSMARK Aaliyah Shafiq The Coca-Cola Co. Kevin Sidell Kellogg Co. Michael Tilley Mondelez International Distinguished Faculty Member Wendy Liebmann, WSL/Strategic Retail Faculty Members Drew Allen, The Coca-Cola Co. Chris Almeida, Safeway Inc. Jonathan Asher, Perception Research Services (PRS) Lindsay Baish, Saatchi & Saatchi X Janet Barker-Evans, Ryan Partnership Tara Bartelt, The Coca-Cola Co. Ken Bausch, World Kitchen Brad Black, Arc Worldwide Heather Bullington, Catapult Rachel Chambers, Starbucks Coffee Co. Darryl Daoust, Ryan Partnership Karen Doan, Tyson Foods Nathan Evans, MESH Planning Frank Flurry, Saatchi & Saatchi X T. Gill Fuqua, Tyson Foods Jeremy Geiger, Retailigence Bryan Gildenberg, Kantar Retail Alex Gourlay, Walgreen Co. David Haubert, The Partnering Group Scott Hendrickson, PayPal Media Network Bill Hildebolt, EXPO Communications Mike Hornigold, The Coca-Cola Co. Lisa Hurst, Upshot Inc. Kelly Jones, Microsoft Brian Kittelson, Kellogg Co. Jill Kristle, ConAgra Foods Inc. Bryan Leach, ibotta Dustin Lehner, Mars Petcare Jon LeMire, Collective Bias Inc. Tina Manikas, FCB/RED Holly Manners, Catapult Carl D. Marci, M.D., Innerscope Research Inc. Shawn Millerick, Alcon Curt Munk, FCB/RED Andy Murray, Walmart Stores Inc. Jeff Nowak, Rocketman Digital Kristen O’Hara, Time Inc. Retail David Painter, Lunchbox Brian Pugh, Meijer Inc. Josh Rateliff, Saatchi & Saatchi X Joe Robinson, Catapult Jennifer Romano, Catapult Jim Rose, CROSSMARK Manuel Rosso, Scripps Networks Aaliyah Shafiq, The Coca-Cola Co. Kevin Sidell, Kellogg Co. Danny Silverman, Clavis Insight Michael Tilley, Mondelez International Faculty members have spoken at a minimum of one Institute event and have earned an audience rate of >3.2/4.0 among attendees. For more information about the Institute’s Faculty Program, please contact Ronit Lawlor at (773) 992-4415 or at [email protected]. Institute Update | p2pi.org 5 Institute News Making the Most of Your Membership Do you have questions about how to best utilize your Institute membership or would you like suggestions for becoming more involved with the Institute community? Then take a few minutes to speak with Cindy Hahn, the senior coordinator for member services at the Path to Purchase Institute. For the past four years, Cindy has been helping members navigate the website, improve their advanced search techniques, update their membership rosters, learn more about Institute events and more. She is the go-to person for assistance with all the parts and pieces of member benefits and can explain the content and opportunities available through the Institute. MEMBERS IN THE NEWS Tim Moore, formerly vice president, creative director for Draftfcb (now FCB/Red), has joined Ryan Partnership as senior vice president, group creative director, based in Chicago. Rosanne S. Olken, formerly senior manager of insights at Unilever, recently joined L’Oreal’s New York office as the director of shopper insights. Two of the most commonly asked questions are: Q: My login isn’t working. A:Let’s try resetting your password: 1. Go to p2pi.org 2. Click on Help, I don’t remember! above the password box. 3. Enter your email address associated with your P2PI account. 4. Further instructions will be sent to you via email. Neptune Retail has hired Sinead Tully as an account manager in its Chicago office. Catapult has named Scott Caldwell as the senior vice presidet to be based in Bentonville, AR. Target Corp., has replaced Tony Fisher with 15-year company veteran Mark Schindele. Q: I wasn’t able to attend the website training. Can I reschedule? A:For those of you who are not familiar, 30-minute training sessions are held twice a month to help members understand how the information is organized on the p2pi.org website and how to navigate the data and images more effectively. Please visit p2pi.org/training to see upcoming dates and to register for one of these free training sessions. If you have other questions or need further assistance, call Cindy at (773) 992-4414 or email [email protected]. 6 Institute Update | p2pi.org Lynn Caiger was recently named the new shopper marketing lead at Unilever Canada. Please send member news announcements to [email protected]. Site Traffic Best Read on the Institute Website The Path to Purchase Institute’s most viewed articles from the past few months are listed below. To view the articles, type the headline into the search box on www.p2pi.org and select “sort by relevance.” Target Women While They Wait A study from Time Inc. and Nuance Digital Marketing finds that women are open to brand engagement via smartphones during the 90 minutes of “down time” they spend waiting each day. Marketing Toolbox The Hub ‘Top 20’ Shopper Marketing Rankings for 2014 The Institute’s coverage of The Hub’s annual survey of excellence in shopper marketing again includes links to our own reporting on the marketing activity among the top product manufacturers. Field Reports Safeway, P&G ‘Complete the Cycle’ in Laundry Safeway chains on both the West and East coasts enhanced the laundry care aisle with a category management system from Procter & Gamble. Ahold Names Names in Private Label Push Ahold USA’s Stop & Shop, GiantLandover and Giant-Carlisle launched an aggressive “Buy Theirs, Get Ours Free” program positioning private-label products as national-brand equals. Special Reports Who’s Who in Digital Shopper Marketing 2014 Shopper Marketing recognizes 125-plus professionals who are helping 75-odd retailers and manufacturers develop new strategies to deal with the changing path to purchase. Working With Agencies This special report examines the evolving nature of the agency-client relationship via interviews with Shopper Marketing Hall of Famers and other leading industry executives. Lecture Hall Activate Emotions Across a Changing Path to Purchase Time Warner Global Media Group’s Kristen O’Hara and Campbell Soup Co.’s Olin Hoover join with Dr. Carl Marci of Innerscope Research to discuss how biometric monitoring can help pinpoint emotional responses to various forms of advertising. How to Survive and Thrive in the Showrooming World Best Buy’s Chris Brandewie, Procter & Gamble’s Lynn Neal and MarketingLab’s Rich Butwinick offer some candid ideas on how retailers and brands can use technology and customer service to turn showrooming into a sales advantage. Research Data-Driven Shopper Marketing, Part 1: Digital Shopper Marketing 5.0 A research report produced in collaboration with Catapult looks at how digital shopping tools and social media are affecting the purchase decisions of 1,400 respondents to a consumer survey. OASIS Report: Holiday Digital Advertising Activity The Institute’s Online Advertising Survey & Insights Service examines digital advertising trends during the 2013 winter holiday season. Case Studies Effie Case Study: Target Back-to-College Shopping Events Target thought way outside its big box to lure new college students to stores by hosting “Target After-Hours Shopping Events” during welcome week at 40 key schools across the U.S. Effie Case Study: ‘Effortless Meals’ at Walmart Learn how Walmart and Coca-Cola won a gold 2014 Shopper Marketing Effie Award by helping time-starved moms assemble easy meals for their families. Institute Update | p2pi.org 7 Institute Event Planner Oct. 21-23, 2014, Shopper Marketing Conference & Expo • Minneapolis Convention Center • Minneapolis, MN • www.ShopperMarketExpo.com A three-day educational conference and tradeshow dedicated to integrating the wide variety of solutions, tools and expertise needed to influence decision-making along the entire path to purchase. Oct. 22, 2014, Design of the Times • Minneapolis Convention Center • Minneapolis, MN • www.dot-awards.com The leading industry awards competition and ceremony held in conjunction with the Shopper Marketing Conference & Expo that celebrates the most effective in-store activations, displays and campaigns and recognizes their critical role in any successful shopper marketing initiative. Dec. 10-11, 2014, League of Leaders Meeting • The Westin O’Hare • Rosemont, IL to be placed on white background to be placed n institute blue background Throughout 2014, I-Seminars • Industry webinar presentations. See the website for topics and schedules. www.p2pi.org/iseminars March 16-18, 2015, Shopper Marketing Summit • Renaissance Schaumburg Convention Center Hotel • Schaumburg, IL • www.ShopperSummit.com The most empowering senior-level conference where experts share knowledge and best practices to help brands and retailers achieve success along the path to purchase. March 17, 2015, Hall of Fame Induction • Renaissance Schaumburg Convention Center Hotel • Schaumburg, IL • www.ShopperSummit.com An induction ceremony held in conjunction with the Shopper Marketing Summit honoring the shopper marketing industry’s best and brightest. March 17, 2015, Shopper Marketing Effie Awards • Renaissance Schaumburg Convention Center Hotel • Schaumburg, IL • www.effie.org Produced in partnership with Effie Worldwide and held in conjunction with the Shopper Marketing Summit, the Effies honor outstanding strategic shopper marketing campaigns that engage the shopper and guide her purchase process. 8550 W. Bryn Mawr Ave., Ste. 200 Chicago, IL 60631 ph (773) 992-4450 • fx (773) 992-4455 www.p2pi.org Executive Director & CEO – Peter W. Hoyt (x 456) Senior Coordinator – Administrative Services – Ann Estey (x 448) Managing Director – Content – Peter Breen (x 431) Manager - Member Development – Quan Tran (x 464) Managing Director – Member Services & Events – Maureen Macke (x 413) Senior Coordinator – Member Services – Cindy Hahn (x 414) Managing Director – Strategy & Business Development – Steve Frenda (x 461) Managing Editor – Patrycja Malinowska (x 435) Associate Director – Website Development – Rob Mahoney (x 434) Associate Editors – Emily Hatton (x 433), Cyndi Loza (x 439), Samantha Nelson (x 436) Director of Education – Ronit Lawlor (x 415)
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