Selling Intranets & Portals Solution to Medium Businesses Ross Dembecki
Selling Intranets & Portals Solution to Medium Businesses Ross Dembecki Lead Product Manager IT Infrastructure Marketing Microsoft Australia Proudly sponsored by Agenda Overview Deployment Scenarios Case Studies Best Practices Tools and Resources Additional Resources Summary Microsoft’s Information Worker Platform Office XP Client Document creation and collaboration Email, scheduling, Save to the Web Windows XP Internet Explorer, Windows Explorer, Windows Messenger SharePoint Team Services (STS) Server Ad hoc team work spaces Browser-based editing Doc storage and collaboration SharePoint Portal Server (SPS) Enterprise portals Search across enterprise sources Personalization LOB integration “Real-Time Technologies” Exchange Server Communication services PIM Person to person workflow solutions Portal, Teamspace and LOB integration Instant Messaging Presence Online Meetings Application Sharing Video Voice Windows Server Active Directory, Authentication, IIS, Windows Media VS.NET Connected Collaboration Services SharePoint Portal Server Key Value Messages Flexible portal solution that lets you find, share and publish information easily Easiest and most effective way to build and customize intranet portals Simplest access to business information Integrated document management unleashes portal productivity Deployment Scenarios Workgroup Server Deployment Goals Workgroup document management services Team workspaces Less than 200 users, 10,000 documents, 100,000 indexed documents Document Database Deployment Scenarios Enterprise portal Search Portal Deployment Goals Fast Search Engine Accurate Results Browse Search Results 10,000 web users 2,000,000 indexed documents 10 authors and coordinators Deployment Scenarios Enterprise Portal SharePoint Portal Server Dedicated Index Server Enterprise Portal File Server Web Server Dedicated Index Server Index Propagation Deployment Scenarios Hosted Business Unit Portal Deployment Goals Share information with co-workers Search for specific, technical information Complete and submit trip reports, competitive analyses, etc. 4 workspaces, each with 500 users (all authors and coordinators) 10,000 documents stored 10,000 documents indexed Deployment Scenarios Case Studies Case Studies jetBlue Airways Banco Nacional de Costa Rica Compaq Global Services Convergent Computing Tracy Unified School District Microsoft Corporation Case Study Business challenges Organization Designs and manufactures water filtration products, food service equipment and air and gas switches Inability to manage multi-format product data Time-to-market for products too long Results A seamless, no-training solution Productivity up Design productivity increased Component of solution: SharePoint Portal Server 2001 Insight Solid Edge 3D design system Efficiency up Seamless integration with Insight Solid Edge design system Customer Feedback “After resolving some legacy equipment issues, we implemented SharePoint Server in two hours one weekend…” Donald Springer Information Systems Manager A.J. Antunes and Co. Best Practices Microsoft Solution Selling Keys to a successful engagement Interest generation Identifying the “pain chain” Strong relationship with Power Sponsor Executive sponsorship Solution vision Solid Evaluation Plan Leverage Solution Selling! Focus On Quick Success Utilize enterprise search to aggregate relevant information Easily index and search existing web and file share content Instantly index and search existing Exchange Public Folders and Lotus Notes databases Index SharePoint Team Services sites Natively integrated into Office applications Leverage subscription and notification Focus On Quick Success Target relevant business applications and information Focus on important, yet simple content Pertinent information should drive usage Consider all areas of business Optional “non-business” information can help drive usage Focus On Quick Success Emphasize team collaboration Discussion threads Integrated document management Check-in, check-out functionality Version control Important to drive internal awareness Define a process to incorporate regular feedback Best Practices For Deployment Consider the appropriate role for SharePoint Portal Server Corporate portal, divisional portal, team site Define the security Plan for content sources Design a corporate or divisional taxonomy Leverage subscriptions Establish an iterative approach Tools And Resources Calculating ROI Case Studies ARC Advisory Group (179%) Aanza Product Lifecycle Automation (436%) Anderson Power Products (267%) Children’s Hospital Boston (409%) US Law Firm (161%) Rare Medium Consulting & Investment (187%) Free ROI calculator spreadsheet Whitepaper - “The Value of Microsoft SharePoint Portal Server” Nucleus Research – http://www.nucleusresearch.com Extend The Solution SharePoint Portal Server SharePoint Team Services Windows Media Microsoft Solution for Intranets Microsoft Solution For Intranets Complete Intranet portal solution Integration of products and technologies for specific business problem Corporate, divisional portals and Ad hoc team sites Broadcast components Production quality solution sites Integrated testing and documentation Complete, pre-packaged services Prescriptive guidance Solution-level support MS Solution for Intranets Extend The Solution Exchange Server SharePoint Portal Server SharePoint Team Services Windows Media Microsoft Solution for Intranets Content Mgmt Server Project Central Other Application Servers Microsoft Solution For Intranets Key Concepts Gets the customer to think beyond a “single server” solution Avoids the SharePoint Portal Server vs. SharePoint Team Services conundrum Reduces the risk of suboptimal product performance in certain scenarios Optimizes deployments Provides a comprehensive, integrated solution Immediate foundation for add-on development and solutions Microsoft Solution For Intranets Windows Media Integrated Windows Media services can help drive SharePoint deployment Highly visible application Enterprise functionality Live multicast and unicast broadcasts Media on demand Bandwidth optimization Calendar integration Search Quickstart Program Microsoft Quickstart Planning for SharePoint Portal Server Workshop to help customers accelerate their deployment of SPS Typically 3 to 5 weeks in length Includes workshops for requirements definition and architecture design Provides recommendations for integration into the environment Delivers an Architecture Plan document to the customer Quickstart Program QuickStart Planning Design Sessions Knowledge Management Analysis System Architecture Taxonomy Design Integration in the Environment Operating Issues Deployment Planning SPS Configurator Tool Quickly changes appearance of Dashbaord Site SPS Demonstration Quickly develop Proof of Concept Can be used against multiple dashboards Modifies the .CSS file http://www.sharepointd2d.com RapPort Portal Provisioning Uses predefined templates to build Dashboard Sites Quickly deploy portals that take advantage of SPS features Available in the SPS Resource Kit Planning Information Installation Procedures Administrative Tasks http://www.microsoft.com/sharepoint/ techinfo/reskit/RapPort.asp Additional Resources SharePoint Portal Server Deployment Guides SharePoint Portal Server Resource Kit http://www.microsoft.com/sharepoint/techinfo/deplo yment/default.asp http://www.microsoft.com/sharepoint/techinfo/reski t/default.asp Microsoft Solution for Intranets – Prescriptive Architecture Guide http://msdn.microsoft.com/downloads/default.asp? URL=/downloads/sample.asp?url=/MSDNFILES/027/001/816/msdncompositedoc.xml Additional Resources Coming Soon! Getting from Pilot to Deployment with SharePoint Portal Server: Step by Step SharePoint Portal Server Proof of Concept Guide Summary Important to leverage powerful Solution Selling techniques Focus on quick successes Focus on best practices Leverage the Microsoft Solution for Intranets to accelerate deployments Make use of the wide variety of resources that are available © 2002 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.
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