Oracle IDM at First National Bank Securely Extend Applications to Mobile Devices: Developing a Mobile Architecture [CON7994] An Oracle Open World 2014 Presentation © FIRST NATIONAL BANK Securely Extend Applications to Mobile Devices Oracle IDM at First National Bank • Several years ago, we recognized the need to replace our security offering and add needed feature sets. With Oracle’s Identity and Access Management platform we were able to do so. • With the introduction of our mobile solutions in 2013, we recognized the need to enhance our customer experience by providing easier ways to login and view basic account details. With Oracle’s Mobile Social and Gateway additions we will be able to do so. © FIRST NATIONAL BANK Securely Extend Applications to Mobile Devices Oracle IDM at First National Bank • Past, Current, Future Use of IDM • Current, Future State of First National Bank Mobile App • Architecture, Management and Challenges of Mobile Social and Gateway components for our First National Bank Mobile App • Recap © FIRST NATIONAL BANK Securely Extend Applications to Mobile Devices Past Use (2012-2014) • TriCipher Appliance Replacement • Integrated into newly created and existing websites and mobile applications servicing our customer base • SAML Single Sign-On for Rewards and Collections • Challenged with product base configuration during rollouts, solved by leveraging Advanced Customer Support assessments • Team familiarity with the Oracle IDM stack grew tremendously having to add in tuning, partitioning, archiving • Design upgrade plan for our product base and begin build out 11g R1 (OAM OAAM OIM OIF OID OVD) © FIRST NATIONAL BANK 11g R2 (OAAM Newer OID, OVD RAC F5) 11g R2 (OAM-Mobile OAG) 11g R2 (OAM-Web OIF) 11g R2 (Active Hot Standby Location) Securely Extend Applications to Mobile Devices Past Install • • • • • OAM, OAAM, OIM 11g R1 (IAM Suite) OIF, OID, OVD 11g R1 (IDM Suite) Oracle RDBMS OAM 10g WebGate (Web Server) Cisco Load Balancers 11g R1 (OAM OAAM OIM OIF OID OVD) © FIRST NATIONAL BANK 11g R2 (OAAM Newer OID, OVD RAC F5) 11g R2 (OAM-Mobile OAG) 11g R2 (OAM-Web OIF) 11g R2 (Active Hot Standby Location) Securely Extend Applications to Mobile Devices Current Use (2014) • Continue design and build out of infrastructure for our planned IDM upgrades • Purchase Mobile Social and OAG components of the IDM stack • Design and build out infrastructure for our mobile implementation to allow passcode and quick balance capabilities within our Mobile application • Upgrade OAAM, OID, OVD in production • Continued leverage of Advanced Customer Support for upgraded installs, health assessments, and overall guidance 11g R1 (OAM OAAM OIM OIF OID OVD) © FIRST NATIONAL BANK 11g R2 (OAAM Newer OID, OVD RAC F5) 11g R2 (OAM-Mobile OAG) 11g R2 (OAM-Web OIF) 11g R2 (Active Hot Standby Location) Securely Extend Applications to Mobile Devices Current Install • • Upgraded – OAAM 11g R2 PS2 – OVD, OID 11g R1 newer version – Oracle RAC for upgraded components – F5 Load Balancers for upgraded components Maintained – OAM, OIM 11g R1 [limited use] (IAM Suite) – OIF 11g R1 (IDM Suite) – Oracle RDBMS – OAM10g WebGate (Web Server) – Cisco Load Balancers 11g R1 (OAM OAAM OIM OIF OID OVD) © FIRST NATIONAL BANK 11g R2 (OAAM Newer OID, OVD RAC F5) 11g R2 (OAM-Mobile OAG) 11g R2 (OAM-Web OIF) 11g R2 (Active Hot Standby Location) Securely Extend Applications to Mobile Devices Future Use (2014-2015) • Implement Mobile Social and Oracle API Gateway for use by our mobile application • Implement passcode and quick balance in our mobile application • Upgrade OIF, OAM, and OAM WebGates • Build out Active/Hot Standby location • Continued leverage of Advanced Customer Support for upgraded installs, health assessments, and overall guidance 11g R1 (OAM OAAM OIM OIF OID OVD) © FIRST NATIONAL BANK 11g R2 (OAAM Newer OID, OVD RAC F5) 11g R2 (OAM-Mobile OAG) 11g R2 (OAM-Web OIF) 11g R2 (Active Hot Standby Location) Securely Extend Applications to Mobile Devices Future Install • Upgrade To – OAM 11g R2 PS2 – OAG 11g R2 PS2 – OIF 11g R1 newer version – Oracle RAC for upgraded components – OAM 11g R2 PS2 WebGate (Web Server) – F5 Load Balancers for upgraded components 11g R1 (OAM OAAM OIM OIF OID OVD) © FIRST NATIONAL BANK 11g R2 (OAAM Newer OID, OVD RAC F5) 11g R2 (OAM-Mobile OAG) 11g R2 (OAM-Web OIF) 11g R2 (Active Hot Standby Location) Securely Extend Applications to Mobile Devices First National Bank Mobile App • • Current State – Custom built mobile application using REST Web Services – XML to JSON API implementation for authentication and session management Future State – Allow customer to login to native Mobile app on a registered device using passcode or password – Allow customer to see balance and limited transaction history without logging in (quick balance) – Leverage Oracle Access Manager Mobile Social, Oracle API Gateway, Oracle Adaptive Access Manager – Use Aurionpro, Client Resources, Inc. and internal staff to assist with architecture, configuration, and coding efforts – Possible use of OAuth, SOAP Services to RESTful Services, OTP for challenge question © FIRST NATIONAL BANK Securely Extend Applications to Mobile Devices First National Bank Mobile App - Login © FIRST NATIONAL BANK Securely Extend Applications to Mobile Devices First National Bank Mobile App - Enable Passcode and Quick Balance © FIRST NATIONAL BANK Securely Extend Applications to Mobile Devices First National Bank Mobile App - Set Passcode © FIRST NATIONAL BANK Securely Extend Applications to Mobile Devices First National Bank Mobile App - Passcode and Quick Balance Entry © FIRST NATIONAL BANK Securely Extend Applications to Mobile Devices First National Bank Mobile App - Quick Balance View © FIRST NATIONAL BANK Securely Extend Applications to Mobile Devices Mobile Social IDM Enhancements • • • • Mobile Social Architecture Passcode, Token, Device, User Management Password, Passcode, Quick Balance Interactions Challenges • Please welcome, Rakesh Meena, Security Architect with Aurionpro © FIRST NATIONAL BANK Securely Extend Applications to Mobile Devices Mobile Social Architecture © FIRST NATIONAL BANK Securely Extend Applications to Mobile Devices Mobile Social Management • Passcode & Quick Balance Management – Alternative authentication method, managed by preferences – First time setup requires password entry – OVD attribute used for storage using SHA1 has format • Token Management – – – – OAM User Token OAM JWT Token Access Token Client Registration Handle Client Token • Device Management – KBA, Jail Broken, Lost/Stolen, Black List with OAAM • User Management – Handled by custom APIs with OID/OVD © FIRST NATIONAL BANK Securely Extend Applications to Mobile Devices Password Login © FIRST NATIONAL BANK Securely Extend Applications to Mobile Devices Passcode Login © FIRST NATIONAL BANK Securely Extend Applications to Mobile Devices Quick Balance © FIRST NATIONAL BANK Securely Extend Applications to Mobile Devices Mobile Social Challenges • • • • • Leveraging existing solutions – Access Management – Identity Management(user profile management, application provisioning and password support) – Adaptive Access management • KBA , OTP (sms/email/push notification), Jail break detection, Device Black list and White list Enabling new features relevant to mobile devices (numeric passcode authentication) Addressing security risks specific to mobile devices (lost/stolen device) Single Sign On across multiple native applications and native applications to browser application Cloud Based Authentication (ability to login with Facebook/LinkedIn/Google/Yahoo/Twitter accounts) © FIRST NATIONAL BANK Securely Extend Applications to Mobile Devices Mobile Social Challenges • • • • • • • Standards (OAuth 2.0) support API Transformation (XML to JSON conversion) API Control and Governance (traffic throttling, auditing transactions and SLA monitoring/enforcement) API Monitoring and API Analytics API Security – Threat protection(threating content scan and blocking) , Certificate management, Data encryption and redaction – Integration with Access Management backend for Authentication and Authorization Enabling services(API) over multiple channels (mobile smartphone, mobile tablet , desktop browser, mobile browser , kiosk) Auditing and Reporting from single data source and ability to co-relate user session events(desktop browser, mobile native applications and mobile browser applications) © FIRST NATIONAL BANK Securely Extend Applications to Mobile Devices Oracle IDM at First National Bank • Recap – – – – External websites and mobile app authentication Single Sign-On to External Partners 11g R2 Upgrades Mobile Social Implementation for Passcode and Quick Balance • Contact Us – Dawn Johnson Director, IDM • [email protected] – Chris Trickel Director, Middleware • [email protected] – Rakesh Meena Security Architect • [email protected] © FIRST NATIONAL BANK First National (402.602.5429) First National (402.602.7108) Aurionpro (732.734.1478) Oracle IDM at First National Bank Securely Extend Applications to Mobile Devices: Developing a Mobile Architecture [CON7994] An Oracle Open World 2014 Presentation © FIRST NATIONAL BANK
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