AQIS – Cargo Industry Forum July / August 2007 Introduction Presenters Hart Krtschil – Chair of the AICCC Tim Chapman – National Manager Cargo Management and Shipping Robert Langlands – National Manager Import Clearance Hendrik Immonen – National Business Manager Import Clearance AQIS - Cargo Industry Forum 2007 2 2. Agenda Overview • • • • • • • • • • ICON Redevelopment Entry Management Plan Import Clearance Effectiveness (ICE) Quarantine Approved Premises (QAPs) Offshore / Onshore Fumigation Imported Food Quarantine PR strategy Centenary of Quarantine Regional / Industry Issues Questions AQIS - Cargo Industry Forum 2007 3 3. ICON Redevelopment • Import CONditions Database • Information on – Import conditions – Documentary requirements – Treatments – Non-commodity concerns AQIS - Cargo Industry Forum 2007 4 3. ICON Redevelopment • Problems identified with current ICON – – – – Difficult to locate applicable conditions Information is too complex Missing conditions No notification of changes • ICON replacement strategy – Redevelopment of system – Re-write content AQIS - Cargo Industry Forum 2007 5 3. ICON Redevelopment • Objectives – – – – – – – – Structured Clear Complete Accessible Relevant Contextual Justified Self Service Reliable Information AQIS - Cargo Industry Forum 2007 6 3. ICON Redevelopment • Benefits – – – – Reliable information Predictable AQIS intervention Supports service delivery Informed Biosecurity compliance Consistency Transparency Predictability • Longer term outcomes – Basis of future Quarantine systems – International standard AQIS - Cargo Industry Forum 2007 Informed Compliance 7 3. ICON Redevelopment • Demonstration – Decision-support concept – Screen shots from prototype • The example – Antique timber furniture – From New Zealand – Treated offshore AQIS - Cargo Industry Forum 2007 8 3. ICON Redevelopment Full page images can be used. Text can be added but it must be clear and legible from a distance. AQIS - Cargo Industry Forum 2007 9 3. ICON Redevelopment Full page images can be used. Text can be added but it must be clear and legible from a distance. AQIS - Cargo Industry Forum 2007 10 3. ICON Redevelopment Full page images can be used. Text can be added but it must be clear and legible from a distance. AQIS - Cargo Industry Forum 2007 11 3. ICON Redevelopment Full page images can be used. Text can be added but it must be clear and legible from a distance. AQIS - Cargo Industry Forum 2007 12 3. ICON Redevelopment Full page images can be used. Text can be added but it must be clear and legible from a distance. AQIS - Cargo Industry Forum 2007 13 3. ICON Redevelopment Full page images can be used. Text can be added but it must be clear and legible from a distance. AQIS - Cargo Industry Forum 2007 14 3. ICON Redevelopment Conclusion: •Client feedback – problems with current ICON •AQIS is building a new ICON •Tender will go out this year •System available 2010 •Need input from users to design the system •Seek your input through the AICCC. AQIS - Cargo Industry Forum 2007 15 4. Entry Management Plan • Background • Identified priorities – Refinement / simplification of documentary requirements – Alternative electronic document processing arrangements – Expand Automatic Entry Processing (AEP) system – Management of un-finalised or open AIMS entries AQIS - Cargo Industry Forum 2007 16 4. Entry Management Plan Total Number of Entries Created by Regions in 2006-2007 Fig 4. Yearly Total Number of Entries Created by Regions 2006-2007 (Low Volume Regions) Fig 3: Yearly Total Number of Entries Created by Regions in 2006-2007 (High Volume Regions) 180000 3500 160000 3000 140000 120000 2500 100000 2000 80000 1500 60000 1000 40000 500 20000 0 0 NSW Report Region 160596 Total VIC SEQLD WA SA 144053 78820 48874 23983 Report Region Total AQIS - Cargo Industry Forum 2007 FNQ TAS NT ACT 3147 2807 2584 1257 17 4. Entry Management Plan Outcome for Entries Created by Regions in 2006-2007 80000 2500 Cleared on Document 70000 2000 60000 Sent for Inspection 50000 1500 Other Direction Categories 40000 1000 30000 20000 500 10000 0 0 NSW VIC SEQLD WA SA FNQ AQIS - Cargo Industry Forum 2007 NT TAS ACT 18 4. Entry Management Plan • Key Elements – Document Assessment Project – Electronic lodgement – Zetafax replacement – Automatic Entry Processing (AEP) for Commodities – National Coordination Centre (NCC) AQIS - Cargo Industry Forum 2007 19 4. Entry Management Plan • Other key projects – AIMS Revenue Trial – MOJO – ICON Redevelopment – Training of Entry Processing Staff – Entry Management Standard Operating Procedures – AIMS redevelopment – Verification Project – Imported Food Review – E-cert – Import Clearance Effectiveness (ICE) AQIS - Cargo Industry Forum 2007 20 4. Entry Management Plan • Document Assessment Project • Key Outcomes – Greater flexibility in lodgment of documents • Electronic lodgment – Improved service delivery • Clearly defined information and supporting document requirements – Define information requirements by commodity AQIS - Cargo Industry Forum 2007 21 4. Entry Management Plan • Electronic document processing arrangements • Alternatives to Zetafax • AQIS in discussions with IT providers to identify likely replacements – Email alternative • Assess impact on AQIS systems • Trials upcoming – Zetafax option would be retained AQIS - Cargo Industry Forum 2007 22 4. Entry Management Plan • Automatic Entry Processing (AEP) for Commodities • Assess documentation, report quarantine concerns • Advantages – – – – Avoid need to visit AQIS front counter Out of hours processing Cost AQIS able to divert resources to higher risk activities AQIS - Cargo Industry Forum 2007 23 4. Entry Management Plan • Automatic Entry Processing (AEP) for Commodities • Range of commodities • Requirements • Training AQIS - Cargo Industry Forum 2007 24 4. Entry Management Plan AEP for Commodities, entries processed per month January – June 2007 Number of entries per month 2500 2000 1500 1000 500 2007/1 2007/2 2007/3 2007/4 AQIS - Cargo Industry Forum 2007 2007/5 2007/6 25 4. Entry Management Plan AEP for Commodities Entries for January-June 2007 4000 3370 3213 3500 2500 2000 1326 1500 756 1000 209 302 500 77 8 s ur ed W oo de n Ve hi c le Ar t ic le Pa r ts es eh icl M an uf ac t & yw oo d Pl Pa ss en ge rV Ve ne er Us ed es Ve hi cl Pa ss en ge r Ty re s No n Ne w nf ish Fi NZ Da ir y 0 NZ Entries 3000 AQIS - Cargo Industry Forum 2007 26 4. Entry Management Plan • National Coordination Centre (NCC) • Consolidate entry management functions – Stage 1 • Un-finalised AIMS entries – Stage 2 • Finalisation of treatment directions for approved providers • Processing and follow up for imported bulb entries • Processing and follow up for imported pig meat entries AQIS - Cargo Industry Forum 2007 27 4. Entry Management Plan • National Coordination Centre (NCC) • Potential Future activities – Processing all electronically submitted documents for imported consignments – Extended hours of operation – Entry processing telephone support for Industry AQIS - Cargo Industry Forum 2007 28 4. Entry Management Plan • AIMS Revenue Trial Removes the need to make up-front payments for services • Weekly invoices used instead • Moving towards monthly statements • Optional pay on emailed Final Service Advice (see over) – Trial commenced in March 2007 • Expanded to cover additional regions and clients – Benefits • Reduced burden on industry to make payments • Reduced revenue monitoring costs for AQIS AQIS - Cargo Industry Forum 2007 29 4. Entry Management Plan AIMS Revenue Trial (cont) • Clients wishing to finalise their own accounts sooner can register for email notification and can pay on receipt of a Final Record of Service. • All AIMS Services Advices will soon be changed to include more identification in the email subject line (as is currently done for emailed directions and as shown below). AQIS Service Record - Number AAFEGH4MW - Final will be replaced with AIMS Final Service Record - Number AAFEGH4MW Importer Name: S.B. Fellows Pty. Limited Broker Ref: 1024241 AQIS - Cargo Industry Forum 2007 30 4. Entry Management Plan • MOJO – Mobile On the Job Office – Gives officers remote access to AQIS business systems (eg AIMS, ICON) – Advantages • More timely information about release of goods • Reduced double handling • Process entries in the field • Better appointment management – Trials underway involving regional officers AQIS - Cargo Industry Forum 2007 31 5. ICE • ICE – Import Clearance Effectiveness – Effectiveness measures introduced in 2001 • ECIR, Air Cans, High Volume Low Value (HVLV) goods – ICE aims to cover other AQIS processes – 2 categories of information • Non-commodity (packaging, container cleanliness etc) • Commodity (whether goods match documentation and comply with import requirements) AQIS - Cargo Industry Forum 2007 32 5. ICE Data collection Data Analysis and Statistical Evaluation AQIS Process Develop Improved processes Identify Problems Assess validity of process Verify effectiveness AQIS - Cargo Industry Forum 2007 33 5. ICE • ICE – Results Total number of containers inspected 12157 Percentage of containers with unreported non-commodity concerns 8.5% Total number of commodities inspected 19572 Percentage of commodity lines with unreported commodity concerns 1.3% AQIS - Cargo Industry Forum 2007 34 5. ICE • Non-compliance examples Frass from low quality timber packaging Used fruit cartons used As packaging AQIS - Cargo Industry Forum 2007 35 5. ICE Chickpeas on the floor of Container of essential oils Wheat seeds on tape found inside container of office paper AQIS - Cargo Industry Forum 2007 36 5. ICE Container floor contaminated with Soil and other quarantine risk material AQIS - Cargo Industry Forum 2007 37 5. ICE • Future – Commodity • Validate quarantine risk against AQIS intervention – Non-commodity • LCL: Better non-commodity monitoring through improved QAP classification / reporting • FCL: Conducting BAS audits in field AQIS - Cargo Industry Forum 2007 38 5. ICE Increased targeted inspections and surveillance – Profiles – Tile commodities – ISPM 15 non-compliance AQIS - Cargo Industry Forum 2007 39 5. ICE Conclusion: – Continue to look at import pathways – Gather data – Use this data to better manage risk AQIS - Cargo Industry Forum 2007 40 6. Quarantine Approved Premises (QAPs) – Over 2400 QAPs across Australia – Class 1 premises play an important role in the logistics infrastructure for sea and airfreight (further extension of industry partnership) – Annual renewal process • Section 46A Quarantine Act 1908 – By 30 June 07, 92% of QAPs had completed the renewal process • 66% completed by the due date in 2006 AQIS - Cargo Industry Forum 2007 41 6. Quarantine Approved Premises • Class One Sea and Airfreight Depot Compliance Agreement Scheme – Re-accreditation commenced 16 July 07 – Re-accreditation training provided online – Approximately 1800 people currently accredited under the scheme – Biannual compliance agreement renewal process commencing on 1 August 07 – Approximately 300 signatories (premises) to the scheme AQIS - Cargo Industry Forum 2007 42 6. Quarantine Approved Premises • Future plans – Increased flexibility to grant longer periods of approval to QAPs – Continuing reviews of QAP criteria – Automation of QAP renewal process AQIS - Cargo Industry Forum 2007 43 6. External Container Inspection Regime (ECIR) • Imported Containers sent for cleaning – % Cleaned 4.5 4 12 10 3 8 2.5 6 2 1.5 4 1 2 0.5 LHS Cost ($ million) AQIS - Cargo Industry Forum 2007 20 06 -0 7 20 05 -0 6 20 04 -0 5 20 03 -0 4 0 20 02 -0 3 20 01 -0 2 0 RHS % sent for cleaning 44 % sent for cleaning 3.5 Cost ($ million) – Total cost of cleaning 14 7. Onshore / Offshore Fumigation • Australian Fumigation Accreditation Scheme (AFAS) – Address failed offshore fumigations – Training, accreditation and management – Improve skills of offshore fumigators • Benefits to industry – Fewer delays – Increased assurance – Avoid costly re-fumigation AQIS - Cargo Industry Forum 2007 45 7. Onshore / Offshore Fumigation • Certification must be from registered companies – Other certification not accepted AFAS Implemented Planning underway AQIS - Cargo Industry Forum 2007 46 Fr Fij i an Ge ce rm an y Gr Ho eec e ng Ko Hu ng ng ary Ind ia Ind on esi a Ita ly Ko re M a aca u M ala ysi M a ex Ne ic w Ze o a la Pa nd k Ph ista n ill i pin es PN Ro G ma nia Ru ss So Sing i a lom ap on ore So Isla n uth ds Af ric a Sp Sr ain iL an ka Th e N Ta iw e th a erl n an Th ds a il an d To ng Tu a rke y US Vi A et n am Be l gi um Br az i Ca l na da Ch ina 7. Onshore / Offshore Fumigation Reported fumigation failures from November 2006 60 50 40 30 20 10 0 AQIS - Cargo Industry Forum 2007 47 7. Onshore / Offshore Fumigation • Onshore Fumigation Strategy – Mirrors AFAS approach – Fumigations in accordance with AQIS Methyl Bromide Standard • Key elements – Must demonstrate competence – Audit program – Creation of Australian approved fumigation provider list AQIS - Cargo Industry Forum 2007 48 8. Imported Food • Food Import Compliance Arrangements (FICA) – An alternative to inspection and testing at the border. • Products released without AQIS intervention where quarantine requirements are met – Based on food safety management systems • Regular audits – Current trial – FICA is a voluntary scheme – Current inspection scheme and FICA will operate in parallel AQIS - Cargo Industry Forum 2007 49 9. Cargo and Importing Community PR Campaign • The Quarantine Matters Communication Campaign is AQIS’s overarching communication campaign. • The sub strategies of the campaign include the cargo and importing community strategy. AQIS - Cargo Industry Forum 2007 50 9. Cargo and Importing Community PR Campaign • The objectives of the Cargo and Importing Community Campaign – To increase quarantine awareness within the cargo and importing community through communication activities that: • Increase knowledge of quarantine issues; • Highlight the importance of quarantine to their industry; and • Empower and motivation to contain and report all quarantine incursions at wharf/port/airfreight AQIS - Cargo Industry Forum 2007 51 9. Cargo and Importing Community PR Campaign The 2006 Research • Highlighted this community’s commitment to quarantine. • Showed that for this community to help, they need the following information – – – – What to look for What constitutes a quarantine risk How to identify a risk What to do once a risk is identified AQIS - Cargo Industry Forum 2007 52 9. Cargo and Importing Community PR Campaign • Target audience of this strategy – – – – – – – – – – – Shipping agents; Truck drivers; Stevedores; Warehouse workers; Air couriers and air freight; Custom brokers and forwarders; Waste collectors; International removalists; Treatment providers; Trade unions; and Importers. AQIS - Cargo Industry Forum 2007 53 9. Cargo and Importing Community PR Campaign • As part of the strategy to provide this information the following activities are proposed – Development of Electronic Materials • More information on the AQIS Website – Development of Communication Messaging Materials • Pest and Disease Identification Cards – Development of onsite information Materials such as: • Posters • Promotional Products – Publishing good news stories in the local media – Continuation of the Quarantine and QEAC awards AQIS - Cargo Industry Forum 2007 54 10. Centenary of Quarantine • Timeline of Quarantine – – – – – – – – 1788 Arrival of the first fleet 1828 Makeshift quarantine station 1847-71 pest / disease introductions 1908 Quarantine Act receives Royal Assent 1919 Air quarantine introduced 1927 Director Plant Quarantine appointed 1961 Classical swine fever bought under control 1986 AQIS established AQIS - Cargo Industry Forum 2007 55 10. Centenary of Quarantine • Timeline of Quarantine – 1993 AICCC formed – 1996 Australian Quarantine – A shared responsibility – 1998 First compliance agreement signed – 1995 AQIS takes responsibility for quarantine in NSW – 2003 NT AQIS AQIS - Cargo Industry Forum 2007 56 10. Centenary of Quarantine • AQIS is proposing the following activities – Official Launch at the Australian National Museum – One month display at the Museum – Production of commemorative items AQIS - Cargo Industry Forum 2007 57 10. Centenary of Quarantine • How can Industry be involved – Displaying centenary promotional material – Providing material of quarantine significance for inclusion in publications – Support the promotion of centenary events • Your ideas…. AQIS - Cargo Industry Forum 2007 58 Questions AQIS - Cargo Industry Forum 2007 59
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