AQIS – Cargo Industry Forum
July / August 2007
Introduction
Presenters
Hart Krtschil – Chair of the AICCC
Tim Chapman – National Manager Cargo
Management and Shipping
Robert Langlands – National Manager Import
Clearance
Hendrik Immonen – National Business Manager
Import Clearance
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2. Agenda Overview
•
•
•
•
•
•
•
•
•
•
ICON Redevelopment
Entry Management Plan
Import Clearance Effectiveness (ICE)
Quarantine Approved Premises (QAPs)
Offshore / Onshore Fumigation
Imported Food
Quarantine PR strategy
Centenary of Quarantine
Regional / Industry Issues
Questions
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3. ICON Redevelopment
• Import CONditions Database
• Information on
– Import conditions
– Documentary
requirements
– Treatments
– Non-commodity
concerns
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3. ICON Redevelopment
• Problems identified with current ICON
–
–
–
–
Difficult to locate applicable conditions
Information is too complex
Missing conditions
No notification of changes
• ICON replacement strategy
– Redevelopment of system
– Re-write content
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3. ICON Redevelopment
• Objectives
–
–
–
–
–
–
–
–
Structured
Clear
Complete
Accessible
Relevant
Contextual
Justified
Self Service
Reliable
Information
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3. ICON Redevelopment
• Benefits
–
–
–
–
Reliable information
Predictable AQIS intervention
Supports service delivery
Informed Biosecurity compliance
Consistency
Transparency
Predictability
• Longer term outcomes
– Basis of future Quarantine systems
– International standard
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Informed
Compliance
7
3. ICON Redevelopment
• Demonstration
– Decision-support concept
– Screen shots from prototype
• The example
– Antique timber furniture
– From New Zealand
– Treated offshore
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3. ICON Redevelopment
Full page images can be used. Text can be added but
it must be clear and legible from a distance.
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3. ICON Redevelopment
Full page images can be used. Text can be added but
it must be clear and legible from a distance.
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3. ICON Redevelopment
Full page images can be used. Text can be added but
it must be clear and legible from a distance.
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3. ICON Redevelopment
Full page images can be used. Text can be added but
it must be clear and legible from a distance.
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3. ICON Redevelopment
Full page images can be used. Text can be added but
it must be clear and legible from a distance.
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3. ICON Redevelopment
Full page images can be used. Text can be added but
it must be clear and legible from a distance.
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3. ICON Redevelopment
Conclusion:
•Client feedback – problems with current ICON
•AQIS is building a new ICON
•Tender will go out this year
•System available 2010
•Need input from users to design the system
•Seek your input through the AICCC.
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4. Entry Management Plan
• Background
• Identified priorities
– Refinement / simplification of documentary
requirements
– Alternative electronic document processing
arrangements
– Expand Automatic Entry Processing (AEP) system
– Management of un-finalised or open AIMS entries
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4. Entry Management Plan
Total Number of Entries Created by Regions in 2006-2007
Fig 4. Yearly Total Number of Entries Created by Regions 2006-2007
(Low Volume Regions)
Fig 3: Yearly Total Number of Entries Created by Regions in 2006-2007
(High Volume Regions)
180000
3500
160000
3000
140000
120000
2500
100000
2000
80000
1500
60000
1000
40000
500
20000
0
0
NSW
Report Region 160596
Total
VIC
SEQLD
WA
SA
144053
78820
48874
23983
Report Region
Total
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FNQ
TAS
NT
ACT
3147
2807
2584
1257
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4. Entry Management Plan
Outcome for Entries Created by Regions in 2006-2007
80000
2500
Cleared on
Document
70000
2000
60000
Sent for
Inspection
50000
1500
Other Direction
Categories
40000
1000
30000
20000
500
10000
0
0
NSW
VIC
SEQLD
WA
SA
FNQ
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NT
TAS
ACT
18
4. Entry Management Plan
• Key Elements
– Document Assessment Project
– Electronic lodgement – Zetafax replacement
– Automatic Entry Processing (AEP) for Commodities
– National Coordination Centre (NCC)
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4. Entry Management Plan
• Other key projects
– AIMS Revenue Trial
– MOJO
– ICON
Redevelopment
– Training of Entry
Processing Staff
– Entry Management
Standard Operating
Procedures
– AIMS redevelopment
– Verification Project
– Imported Food
Review
– E-cert
– Import Clearance
Effectiveness (ICE)
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4. Entry Management Plan
• Document Assessment Project
• Key Outcomes
– Greater flexibility in lodgment of documents
• Electronic lodgment
– Improved service delivery
• Clearly defined information and supporting
document requirements
– Define information requirements by commodity
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4. Entry Management Plan
• Electronic document processing arrangements
• Alternatives to Zetafax
• AQIS in discussions with IT providers to identify
likely replacements
– Email alternative
• Assess impact on AQIS systems
• Trials upcoming
– Zetafax option would be retained
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4. Entry Management Plan
• Automatic Entry Processing (AEP) for
Commodities
• Assess documentation, report quarantine
concerns
• Advantages
–
–
–
–
Avoid need to visit AQIS front counter
Out of hours processing
Cost
AQIS able to divert resources to higher risk activities
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4. Entry Management Plan
• Automatic Entry Processing (AEP) for
Commodities
• Range of commodities
• Requirements
• Training
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4. Entry Management Plan
AEP for Commodities, entries processed per month
January – June 2007
Number of entries per month
2500
2000
1500
1000
500
2007/1
2007/2
2007/3
2007/4
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2007/5
2007/6
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4. Entry Management Plan
AEP for Commodities Entries for January-June 2007
4000
3370
3213
3500
2500
2000
1326
1500
756
1000
209
302
500
77
8
s
ur
ed
W
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n
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r ts
es
eh
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an
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yw
oo
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ss
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Pa
ss
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r
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re
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No
n
Ne
w
nf
ish
Fi
NZ
Da
ir y
0
NZ
Entries
3000
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4. Entry Management Plan
• National Coordination Centre (NCC)
• Consolidate entry management functions
– Stage 1
• Un-finalised AIMS entries
– Stage 2
• Finalisation of treatment directions for approved
providers
• Processing and follow up for imported bulb
entries
• Processing and follow up for imported pig meat
entries
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4. Entry Management Plan
• National Coordination Centre (NCC)
• Potential Future activities
– Processing all electronically submitted documents
for imported consignments
– Extended hours of operation
– Entry processing telephone support for Industry
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4. Entry Management Plan
• AIMS Revenue Trial
Removes the need to make up-front payments for services
• Weekly invoices used instead
• Moving towards monthly statements
• Optional pay on emailed Final Service Advice (see over)
– Trial commenced in March 2007
• Expanded to cover additional regions and clients
– Benefits
• Reduced burden on industry to make payments
• Reduced revenue monitoring costs for AQIS
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4. Entry Management Plan
AIMS Revenue Trial (cont)
• Clients wishing to finalise their
own accounts sooner can
register for email notification and
can pay on receipt of a Final
Record of Service.
• All AIMS Services Advices will
soon be changed to include
more identification in the email
subject line (as is currently done
for emailed directions and as
shown below).
AQIS Service Record - Number AAFEGH4MW - Final
will be replaced with
AIMS Final Service Record - Number AAFEGH4MW Importer Name: S.B. Fellows Pty. Limited Broker Ref: 1024241
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4. Entry Management Plan
• MOJO – Mobile On the Job Office
– Gives officers remote access to AQIS business
systems (eg AIMS, ICON)
– Advantages
• More timely information about release of goods
• Reduced double handling
• Process entries in the field
• Better appointment management
– Trials underway involving regional officers
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5. ICE
• ICE – Import Clearance Effectiveness
– Effectiveness measures introduced in 2001
• ECIR, Air Cans, High Volume Low Value
(HVLV) goods
– ICE aims to cover other AQIS processes
– 2 categories of information
• Non-commodity (packaging, container
cleanliness etc)
• Commodity (whether goods match
documentation and comply with import
requirements)
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5. ICE
Data collection
Data Analysis and
Statistical
Evaluation
AQIS Process
Develop Improved
processes
Identify Problems
Assess validity of
process
Verify effectiveness
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5. ICE
• ICE
– Results
Total number of
containers
inspected
12157
Percentage of containers with unreported
non-commodity concerns
8.5%
Total number of
commodities
inspected
19572
Percentage of commodity lines with
unreported commodity concerns
1.3%
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5. ICE
• Non-compliance examples
Frass from low quality
timber packaging
Used fruit cartons used
As packaging
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5. ICE
Chickpeas on the floor of
Container of essential oils
Wheat seeds on tape found
inside container of office paper
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5. ICE
Container floor contaminated with
Soil and other quarantine
risk material
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5. ICE
• Future
– Commodity
• Validate quarantine risk against AQIS
intervention
– Non-commodity
• LCL: Better non-commodity monitoring through
improved QAP classification / reporting
• FCL: Conducting BAS audits in field
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5. ICE
Increased targeted inspections and surveillance
– Profiles
– Tile commodities
– ISPM 15 non-compliance
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5. ICE
Conclusion:
– Continue to look at import pathways
– Gather data
– Use this data to better manage risk
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6. Quarantine Approved Premises (QAPs)
– Over 2400 QAPs across Australia
– Class 1 premises play an important role in the logistics
infrastructure for sea and airfreight (further extension of
industry partnership)
– Annual renewal process
• Section 46A Quarantine Act 1908
– By 30 June 07, 92% of QAPs had completed the renewal
process
• 66% completed by the due date in 2006
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6. Quarantine Approved Premises
• Class One Sea and Airfreight Depot
Compliance Agreement Scheme
– Re-accreditation commenced 16 July 07
– Re-accreditation training provided online
– Approximately 1800 people currently accredited
under the scheme
– Biannual compliance agreement renewal process
commencing on 1 August 07
– Approximately 300 signatories (premises) to the
scheme
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6. Quarantine Approved Premises
• Future plans
– Increased flexibility to grant longer periods of
approval to QAPs
– Continuing reviews of QAP criteria
– Automation of QAP renewal process
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6. External Container Inspection Regime (ECIR)
• Imported Containers sent for cleaning
– % Cleaned
4.5
4
12
10
3
8
2.5
6
2
1.5
4
1
2
0.5
LHS Cost ($ million)
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06
-0
7
20
05
-0
6
20
04
-0
5
20
03
-0
4
0
20
02
-0
3
20
01
-0
2
0
RHS % sent for cleaning
44
% sent for cleaning
3.5
Cost ($ million)
– Total cost of
cleaning
14
7. Onshore / Offshore Fumigation
• Australian Fumigation Accreditation Scheme
(AFAS)
– Address failed offshore fumigations
– Training, accreditation and management
– Improve skills of offshore fumigators
• Benefits to industry
– Fewer delays
– Increased assurance
– Avoid costly re-fumigation
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7. Onshore / Offshore Fumigation
• Certification must be from registered
companies
– Other certification not accepted
AFAS Implemented
Planning underway
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7. Onshore / Offshore Fumigation
Reported fumigation failures from November 2006
60
50
40
30
20
10
0
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7. Onshore / Offshore Fumigation
• Onshore Fumigation Strategy
– Mirrors AFAS approach
– Fumigations in accordance with AQIS Methyl
Bromide Standard
• Key elements
– Must demonstrate competence
– Audit program
– Creation of Australian approved fumigation
provider list
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8. Imported Food
• Food Import Compliance Arrangements
(FICA)
– An alternative to inspection and testing at the
border.
• Products released without AQIS intervention
where quarantine requirements are met
– Based on food safety management systems
• Regular audits
– Current trial
– FICA is a voluntary scheme
– Current inspection scheme and FICA will operate
in parallel
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9. Cargo and Importing Community PR
Campaign
• The Quarantine Matters
Communication
Campaign is AQIS’s
overarching
communication
campaign.
• The sub strategies of
the campaign include
the cargo and importing
community strategy.
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9. Cargo and Importing Community PR
Campaign
• The objectives of the Cargo and Importing
Community Campaign
– To increase quarantine awareness within the
cargo and importing community through
communication activities that:
• Increase knowledge of quarantine issues;
• Highlight the importance of quarantine to their
industry; and
• Empower and motivation to contain and report
all quarantine incursions at wharf/port/airfreight
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9. Cargo and Importing Community PR
Campaign
The 2006 Research
• Highlighted this community’s commitment
to quarantine.
• Showed that for this community to help,
they need the following information
–
–
–
–
What to look for
What constitutes a quarantine risk
How to identify a risk
What to do once a risk is identified
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9. Cargo and Importing Community PR
Campaign
• Target audience of this strategy
–
–
–
–
–
–
–
–
–
–
–
Shipping agents;
Truck drivers;
Stevedores;
Warehouse workers;
Air couriers and air freight;
Custom brokers and forwarders;
Waste collectors;
International removalists;
Treatment providers;
Trade unions; and
Importers.
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9. Cargo and Importing Community PR
Campaign
• As part of the strategy to provide this
information the following activities are
proposed
– Development of Electronic Materials
• More information on the AQIS Website
– Development of Communication Messaging Materials
• Pest and Disease Identification Cards
– Development of onsite information Materials such as:
• Posters
• Promotional Products
– Publishing good news stories in the local media
– Continuation of the Quarantine and QEAC awards
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10. Centenary of Quarantine
• Timeline of Quarantine
–
–
–
–
–
–
–
–
1788 Arrival of the first fleet
1828 Makeshift quarantine station
1847-71 pest / disease introductions
1908 Quarantine Act receives
Royal Assent
1919 Air quarantine introduced
1927 Director Plant Quarantine
appointed
1961 Classical swine fever bought
under control
1986 AQIS established
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10. Centenary of Quarantine
• Timeline of Quarantine
– 1993 AICCC formed
– 1996 Australian Quarantine – A shared
responsibility
– 1998 First compliance agreement signed
– 1995 AQIS takes responsibility for
quarantine in NSW
– 2003 NT AQIS
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10. Centenary of Quarantine
• AQIS is proposing the following activities
– Official Launch at the Australian National Museum
– One month display at the Museum
– Production of commemorative items
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10. Centenary of Quarantine
• How can Industry be involved
– Displaying centenary promotional material
– Providing material of quarantine significance for
inclusion in publications
– Support the promotion of centenary events
• Your ideas….
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Questions
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