THE OZ PRINCIPLE
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
Barnes & Noble
IHOP
Pfizer, Inc.
Motorola
Nestle Purina
Eli Lilly & Company
Schwan Food Company
ALARIS Medical Systems
PING
Johnson Controls, Inc.
United Healthcare
ADP
Microsoft
LensCrafters
Shell Oil
I.R.S.
Precor, Inc.
U.S. Customs
BP Amoco
Mutual of Omaha
Guidant
Tyco Healthcare Retail Group
Alcoa RPD
Medtronic ERS
THE OZ PRINCIPLE
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
Partners In Leadership, Inc.
Partial Client List
Activity vs. Results
Result:
The desired and undesired
outcomes of taking actions.
THE OZ PRINCIPLE
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
Activity: Actions people take that
lead to results.
Doing The Job
Doing
The Job
IS
Achieving The
Result
THE OZ PRINCIPLE
Achieving
The Result
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
Doing The Job vs. Achieving
The Result
The Concept Of Joint Accountability
R
A
The
Organizational
Goals
A
R
A
THE OZ PRINCIPLE
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
R
The Results Pyramid
TM
Results
Beliefs
Experiences
THE OZ PRINCIPLE
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
Actions
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
THE OZ PRINCIPLE
NON SEQUITUR ©1996 Wiley Miller. Dist. by UNIVERSAL PRESS SYNDICATE. Reprinted with permission. All rights reserved.
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
THE OZ PRINCIPLE
NON SEQUITUR ©1996 Wiley Miller. Dist. by UNIVERSAL PRESS SYNDICATE. Reprinted with permission. All rights reserved.
Alignment
Results
Without Alignment
With Alignment
THE OZ PRINCIPLE
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
Results
THE OZ PRINCIPLE
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
Murphy’s Law
O’Reilly’s Corollary
“Murphy was an optimist.”
THE OZ PRINCIPLE
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
“If anything can go wrong,
it will.”
How The Accident Happened...
• “The telephone pole was approaching
fast. I was attempting to swerve out
of its path when it struck my front.”
THE OZ PRINCIPLE
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
• “Coming home, I drove into the
wrong house and collided with a tree
I don’t have.”
How The Accident Happened...
• “The indirect cause of this accident was
a little guy in a small car with a big
mouth.”
THE OZ PRINCIPLE
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
• “An invisible car came out of nowhere,
struck my vehicle, and vanished.”
How The Accident Happened...
• “I pulled away from the side of the
road, glanced at my mother-in-law and
headed over the embankment.”
THE OZ PRINCIPLE
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
• “The guy was all over the road. I had
to swerve a number of times before I
hit him.”
THE OZ PRINCIPLE
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
Wait &
See
It’s Not My
Job
Finger
Pointing
Ignore/
Deny
THE OZ PRINCIPLE
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
Confusion/Tell
Me What
To Do
Cover Your
Tail
THE OZ PRINCIPLE
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
16 Best Practices
Obtaining the
perspectives of
others
Communicating
openly and
candidly
Asking for and
offering feedback
Hearing the hard
things to see
reality
Own It
TM
Being personally
invested
Learning from
both successes
and failures
Aligning my
work with
desired
company results
Acting on the
feedback that I
receive
Solve It
TM
Constantly asking,
“What else can I
do?”
Overcoming crossfunctional
boundaries
Do It
TM
Doing the things I
say I’ll do
Focusing on the
top priorities
Staying Above
The Line by not
blaming others
TM
Creatively dealing
with obstacles
Taking the
necessary risks
THE OZ PRINCIPLE
Sustaining an
environment of
trust
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
See ItTM
“Subject to having to report,
explain or justify; responsible;
answerable.”
THE OZ PRINCIPLE
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
Dictionary’s Definition Of
Accountability
Two Views Of Accountability
TM
“Who is accountable
for achieving
the result?”
R
E
S
U
L
T
The Typical
Accountability
Question
“Who is accountable
for failing to achieve
the result?”
THE OZ PRINCIPLE
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
The Oz Principle
Accountability
Question
The Partners In Leadership Definition
Of Taking Accountability
A personal choice to rise above one’s
circumstances and demonstrate the
ownership necessary for achieving
desired results; to See It, Own It,
Solve It, and Do It.
TM
TM
TM
THE OZ PRINCIPLE
TM
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
TM
THE OZ PRINCIPLE
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
Four Kinds Of People
People who make it happen!
People who wonder what happened.
People who never knew anything happened.
THE OZ PRINCIPLE
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
People who watch it happen.
“Only when you assume full
accountability for your thoughts,
feelings, actions, and results can
you direct your own destiny;
otherwise, someone or something
else will.”
THE OZ PRINCIPLE
© 1999-2006 Partners In Leadership IP, LLC. All Rights Reserved.
The Oz Principle