1. business and industrial
2. business operations
3. management
4. business process

Oracle E-Business Suite Release 12
Ron Nawojczyk (Now-a-check)
Senior Solution Consultant
The following is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decisions.
The development, release, and timing of any
features or functionality described for Oracle’s
products remain at the sole discretion of Oracle.
Oracle At-a-Glance
Globally…
#1 in Database
#1 in Supply Chain Mgmt
#1 in Customer Relationship Mgmt
#1 in Human Capital Mgmt
#1 in Industries
- Retail
• 275,000 total customers
• 17,700 partners
- Communications
• 220,000 database customers
• 56,000 employees
- Public Sector
• 30,000 applications customers • 14,000 developers
- Professional Services
• 30,000 middleware customers
- Financial Services
• 7,000 support staff
Globalization Changes Everything
• R&D: Procter & Gamble to source 50% of new
product ideas from global partners by 2010
• Design: Boeing designs navigation and landing
gear systems in India
• Procurement: Pella sells windows primarily in the
US, but sources many parts overseas
• Manufacturing: Sony, Dell, and Apple use China’s
Quanta Computer for laptop manufacturing
• Shared Services: Citigroup uses a single global
HR system to serve all divisions and geographies
“Our strategy is to work with global networks to leverage the
best technologies on the planet.”
-- HP SVP Dick Conrad
Management Challenges
Globalization creates unique challenges in managing…
Compliance Mandates
Competitors
Increased and varying
regulatory / security
requirements exert additional
burdens on businesses
The Internet eliminated
borders making all
markets global markets
Customers & Employees
Suppliers
Manage employees and
customers dispersed across
geographic and cultural
boundaries
Margin pressures force
companies to search for
goods & services anywhere
in the world resulting in
complex supply networks
To Meet These Challenges,
Businesses Must…
 Think Globally to make the right decisions
 Work Globally to be more productive
 Manage Systems Globally to lower cost
and increase performance
Introducing
Oracle E-Business Suite 12
The
Global Business
Release
Brought to You by Oracle Applications Unlimited
CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract
Flexible Architecture Meets the Needs
of Dynamic, Global Businesses
Role-Based Portal Access
 Complete
Performance
Management
Applications
Fusion
Middleware
Database
Analysis, Planning
& Reporting
•
•
•
•
Integration Services
Process Orchestration
User/System Configuration
Data Hubs
•
•
•
•
Application Server
Web Services
Development Tools
Collaboration Tools
RAC / Grid
 Integrated
Compliance Framework
Systems Management
Enterprise Security
 Standards-based
 Adaptable
 Accessible
 Secure
 Scalable
Release 12 Enables You To…
Think Globally
Work Globally
Manage Systems Globally
Make more informed and compliant
decisions with a global view of customers,
suppliers, partners, and operations
R12 Improves Global Decision Making
by Supporting All Types of Reporting/Analysis
Think
Executives
Managers
Work Manage
Analysts
• Make timely decisions
Reporting
Consolidation
& Compliance
Profitability
Analysis
with integrated
information systems
Planning
Forecasting
& Modeling
Portfolio
Analysis
• Target information
delivery with rolebased dashboards
Operational
Reporting
Performance
Scorecards
Network
Optimization
Inventory
Optimization
• Protect organizational
Users
integrity with secure
information delivery
Transaction Processing
Financials, Supply Chain, Projects,
PLM, Sales & Marketing, HR, Service
Sensor
Based
Services
Global Financial Consolidation
Think
Work Manage
Make more informed financial decisions with a single, accurate,
global view of financial position
• Perform true global
consolidation by bringing
together financial data
from any source
• Automate consolidation process
to improve speed, consistency,
and auditability
• Capture and apply accounting
rules to meet local reporting
standards worldwide
• Use familiar spreadsheets to
build sophisticated financial
statements with drilldown links
Profitability Analysis
Think
Work Manage
Achieve greater insight into the profitability of global operations and
provide actionable information for driving margin improvement
Models
Methods
Cost Pools
% Distributions
Rate X Volume
Profitability
Engine
Drivers
Statistics
Resources
Costs / Revenue
Activities
Transactions
• Achieve global view
of profitability from
multiple data sources
• Calculate profitability
based on user-definable
rules and formulas
• Analyze profitability
along any dimension
including geography,
product, channel,
segment, customer,
organization, etc
Project Portfolio Analysis
Think
Work Manage
Balance and align global projects with organizational objectives
and strategy
• Define: Build consensus by establishing and
Projects
Strategy
communicating a common framework for
evaluating projects
• Evaluate: Simulate the impact of business
change by evaluating “what-if” scenarios
Metrics &
Ranking
• Select: Rate and rank portfolios to ensure
strategic fit and/or maximize return on investment
• Integrate: Ensure individual project success by
Scenarios
seamlessly connecting with Oracle Projects for
tracking and planning
• Communicate: Streamline the delivery of project
Balanced
Portfolio
portfolio status and decisions to
global stakeholders
Strategic Network Optimization
Think
Work Manage
Create optimal supply chain networks by continuously evaluating the
cost and revenue impact of global supply & fulfillment decisions
• Increase profits through asset rationalization
- Model supply chain to determine optimal mix and
location of facilities and equipment
- Analyze scenarios via geographical visualization
• Reduce costs through dynamic sourcing
- Leverage network plan to improve sourcing,
inventory, and replenishment strategies
• Manage global risk more effectively by
Graphical Simulation of Network
anticipating supply and demand fluctuations
Global Inventory Optimization
Think
Work Manage
Optimize global inventory levels & locations based on
anticipated demand
Without
Oracle
Inventory Cost
Lower
Inventory
Cost
With
Oracle
Improve
On-Time
Delivery
• Maximize on-time product
delivery while minimizing
inventory costs
• Improve delivery flexibility by
storing common subassemblies
which are completed only when
an order is placed
- Account for global demand,
supply & lead-time variability
- Select the best global inventory
investment strategy
10
30
50
75 80 85 90 95 100
Product Delivery
• Reduce inventory write-offs
Real-Time Operational Reporting
Think
Work Manage
Make better and faster decisions at dramatically lower cost
Daily Results,
Flexible Periods
Multiple
Currencies
Flexible Comparisons
• Get rapid results with
an out-of-the-box
mgmt reporting system
• Get the right
Performance
Measures (KPIs)
Drag & Drop
Portlets
information with rolebased dashboards
Graphs /
Trends
Reports w/
Drilldown
• Get complete
information with
seamless drilldowns
• New in R12:
- 6 dashboards, 49 KPIs, 90 rpts
- A focus on global sourcing,
purchases, and supplier mgmt
EBS Business Intelligence
Marketing &
Sales
Intelligence
Service
Intelligence
Procurement
Intelligence
Supply Chain
& Order Mgt
Intelligence
Financial
Intelligence
Human
Resources
Intelligence
Pipeline
Analysis
Activity
Analysis
Supplier
Performance
Order
Linearity
A/R & A/P
Analysis
Absence
Analysis
Sales
Forecasting
Customer
Satisfaction
Spend
Analysis
Orders
vs. Available
Inventory
GL / Balance
Sheet Analysis
Compensation
Analysis
Opportunity
Analysis
Resolution
Rates
Procurement
Cycle Times
Cycle Time
Analysis
Customer
& Product
Profitability
Talent
Management
Quota
Analysis
Service Rep
Effectiveness
Inventory
Availability
Backlog
Analysis
P&L Analysis
Workforce
Profile
Marketing
Analysis
Service Cost
Analysis
Employee
Expenses
Fulfillment
Status
Expense
Management
Turnover
Trends
Lead
Conversion
Service
Level Trends
BOM Analysis
Customer
Receivables
Cash Flow
Analysis
Return on
Human Capital
Next Generation DBI
Low TCO Preserved
Business-friendly
Logical Layer
Release 12 Enables You To…
Think Globally
Work Globally
Manage Systems Globally
Increase productivity with global processes
that cross applications, divisions, and regions
A New User Experience for R12
Think
Work Manage
Accelerate global roll-outs with simplified business flows and user interface
• Reduced pop-ups and
duplicate screens
• Re-designed and streamlined
entire workflows
• Reduced the number of steps
to complete key tasks
• Improved overall look & feel
and visual style
• Increased personalization
capabilities
Improved Workflow in Targeted Areas
• Campaign Management
• Customer Support
• Collections & Payments
• Loan Management
• Financial Consolidation
• Online Candidate Registration
• Absence Management
• Salary Administration
• Self-Service Purchasing
• Sourcing
• Supplier Collaboration
• Business Intelligence
Global Financial Management
Drive
Shared
Services
with R12
Financial
Management
Initiatives
Shared
Service
Center
Org 1
Think
Work Manage
Single
Global
Database
Org 2
Org 3
Examples: Payables, Purchasing, Collections, HR
Increase the efficiency of shared services and single database operations
with streamlined processing, reporting, and access across operating units
Global Financial Management:
Think
Multi-Org Access
Work Manage
Increase the efficiency of shared services and single database operations
with streamlined ACCESS, processing, and reporting across operating units
Perform multiple
tasks across
operating units (OUs)
without changing
responsibilities
Belgium
Holland
Denmark
Legal Entity
Legal Entity
Legal Entity
Belgium
Holland
Denmark
Operating Unit
Operating Unit
Operating Unit
Single Responsibility
For Example:
•
•
•
•
•
Define and manage OUs from a central location
View and manage customers across OUs
Enter and pay invoices across OUs
Receive goods across any OU
Negotiate with suppliers for your enterprise, not just your OU
Global Financial Management:
Subledger Accounting
Think
Work Manage
Increase the efficiency of shared services and single database operations with
streamlined access, PROCESSING, and reporting across operating units
• Ensure both corporate
visibility and local
compliance by automatically
creating accounting for all
legal entities
Ledger A
Single subledger
transaction (e.g.
invoice, payment)
can create multiple
accounting entries
US GAAP
US COA
US Calendar
USD
Ledger B
French GAAP/IAS
Plan Comptable
French Calendar
EUR
Dr
Cr
Subledger
Transaction
• Simplify inter-account
reconciliation for key
business flows such
as procure-to-pay or
order-to-cash
• Streamline reporting and
inquiries by leveraging a
common and consistent
data model across all
subledger applications
Global Financial Management:
Think
Ledger Sets
Work Manage
Increase the efficiency of shared services and single database operations with
streamlined access, processing, and REPORTING across operating units
Must Share:
Chart of Accounts
Calendar
Ledger Set
Ledger C
Ledger B
Ledger A
French Rules
Plan Comptable
French Calendar
US GAAP
US COA
US Calendar
EUR
EUR
US GAAP
US COA
US Calendar
Defined by 4 C’s:
USD
• Accounting
Convention
Ledger D
• Chart of Accounts
• Calendar
US GAAP
• Currency
US COA
US Calendar
Ledger Set Benefits:
• Cross/Multiple Ledger processing and reporting
• Data and definitions that can be shared and secured
• Native support for multiple accounting representations
GBP
Reporting Currency
Governance, Risk, & Compliance
Think
Work Manage
Document, test, monitor, and certify ongoing compliance with
Sarbanes-Oxley, JSOX, HIPAA and other global regulations
Track Compliance Status, Document Findings, Mitigate Exceptions
Document
Processes
Assess
Risk &
Controls
Scope
Audit
Program
Test
Controls
Create Risk &
Control Library
Certify and Report Results
• Diagnose access and
process control
violations and take
corrective action
• Strengthen application
control environment with
continuous monitoring
• Ensure auditability
via secure change
control and history
E-Business Tax
Think
Work Manage
Centrally manage tax transactions across entire E-Business Suite
Internet
Expenses
General
Ledger
• Single Repository of
Purchasing
Internet
Procurement
Tax
Transactions
Order
Management
• Centralized rules applied
•
Tax
Setup/Rules
Receivables
transactions for global
business insight
Payables
Inter-Company
Invoicing
•
to transactions to manage
globally and reduce risk
Automation of tax
processes on transactions
to improve operational
efficiency
Extensible architecture
that supports additions,
e.g.
Self-assessed
Use Tax
<Insert Picture Here>
Anthony Salcido
VP and Corporate Controller,
Toyota Motor Sales USA
“We’ve provided corporate
assurance from a controllership
perspective by centralizing our
foundational accounting activities,
defining our corporate policies and
procedures, and standardizing our
processes.”
Global Talent Management
News
Learning
Management
• Workforce Certification
• Applicant Support
• Web Conferencing
iRecruitment
• Auto-Search
• Integration w/ Offers
• Embedded Analytics
• Assessments
Work Manage
Benefits
Expense, Productivity
& Revenue Improvements
Workforce
Performance Mgmt
• Cascading Objectives
• Appraisal Uplifts
Think
Higher quality products & svcs
Lower employee turnover rate
Lower hiring and training costs
More productive and skilled
employees
 Reduced employee downtime
during the on-boarding, transfer,
and off-boarding process




Other Improvements
 Increase in employee morale at all
levels of the organization
 Reduced risk from outdated
Information Technology
Income
Statement
Sales / Services
SG&A Expense
Business
Environment
Employee Satisfaction
Credibility &
Investor Confidence
Risk
Human Resource Localizations
Think
Work Manage
Manage all employees within a single system while adhering to
local, in-country regulations
UAE
Denmark
Finland
India
New in R12: Localizations expanded for
10 countries
Kuwait
Oracle now has localizations for 30 countries
covering 87% of world GDP
Mexico
Business
Process
Examples
Norway
• Enterprise & workforce management
• Workforce sourcing & development
• Compensation & benefits management
• Payroll management
Poland
Russia
Sweden
Line Manager Overview Dashboard
Think
Work Manage
HCM Intelligence - New Features
Think
Work Manage
• For line managers and human resource professionals,
we have dashboards, KPI’s, and reports for:
- Employee workforce (headcount, salary and turnover)
- Contingent workers
- Absence (duration and occurrences)
• For the Chief HR Officer we have:
- Workforce (headcount, salary and turnover)
• For the budget manager we have:
- Workforce budgeting (headcount and costs)
• For the benefits manager we have:
- Open enrollment (number of elections)
Compensation Workbench
Salary Statistics Reporting
Think
Work Manage
Key Features/Functions in HRMS
NEW FUNCTIONALITY
• Workforce Performance
Management
• iRecruitment Offers
• HR Checklists
• HR Global Transfers
• All new salary
Workbench
• Total Compensation
Statement 1
1 Available
in FPK_RUP1
Work Manage
NEW TECHNOLOGY
XML Publisher
• All EEO reports
• Qtrly Tax Return Worksheet
• Employee W-2
• Retro Notifications Report
• And more…
New User Experience – Key Highlights
• iRecruitment - Completely re-designed
administration
• Enhanced Compensation
Think
Candidate Registration
• Absence Management - Updated
•
•
business flows and entire look-and-feel
Salary Administration - Vastly improved
UX for Salary Information, including highinteractivity embedded analytics
Competency Profile - Completely redesigned user experience
Manufacturing Practices for APAC
Think
Work Manage
Satisfy local requirements to compete in key outsourcing regions
Golden Tax Support for China
Asia Pacific is
the factory floor
for the world
In 2005, China’s
global trade
surplus more
than tripled
Provide compliant VAT calculation, invoicing,
and tax reporting via China-certified “Golden
Tax” software
Chargeable Subcontracting
Automatically create replenishment orders
and track component allocations & inventory
for sub-contracted manufacturing (e.g. Shikyu)
Periodic Average Costing
Support accounting compliance requirements
in territories such as China/Taiwan
Customer Acceptance, Deferred Revenue
and COGS
Recognize and account for COGS and revenues in
the same proportion, based on flexible
contingencies & within the same accounting period
Think
Work Manage
Adv. Procurement for Materials & Services
Achieve Best Cost, Quality & Delivery via Real-Time Supplier Collaboration
Supplier Management
Unified Work-Center for
All Procurement
Responsibilities
New Support for Complex
Goods & Services
Expanded Supplier
Management
and Enablement
Buyers Workbench
The Procurement Professional’s Release
Think
Work Manage
Procurement for Complex Services
Process – Author Contract Line
PO Line with
information from
Negotiation
Think
Work Manage
Procurement for Complex Services
Think
Work Manage
Process – Author Contract Line
Define Scope of
Work
Financing Terms:
- Advance Amount
- Recoupment Rate
Retainage Terms:
- Max. Retainage Amount
- Retainage Rate
Associate
Project, Task,
Expenditure
Attach Scope of
Work as a document
Supplier Scorecard
Think
Work Manage
View trend data over various
time periods
Each supplier will
only see their data.
Customize dashboard view to add
more reports, KPIs, update KPI
list, remove reports, portlets or
add custom reports, KPIs etc.
MES for Discrete & Process Manufacturing
Control Demand-Driven Mfg with Integrated Shop Floor Execution
MES for Discrete Mfg
Operator
• Work from dispatch list
• Record transactions, quality
info, work completion, and time
• View work instructions and
component info
• Report production exceptions
Supervisor
• Review & resolve exceptions
• Monitor shop floor progress
ERP
Corp Mgmt
MES for Process Mfg
Process Engineer
• Manage recipes & advanced
process instructions
MES
Production Mgmt
Shop Floor Control
Production Supervisor
• Create & manage batch status
• Log non-conformances
Dispensing / Prod Operator
• Pre-weigh designated ingredients
• Process batch operations
System Automation & Control


Deliver Real-Time Shop Floor Visibility to Multiple Layers of Management
Reduced TCO / Complexity via Integrated Mfg Mgmt & Production Execution
Global Transportation Management
Think
Work Manage
Drive down logistics costs and increase on-time delivery by managing
the international movement of goods within a single, scalable system
Optimize
Modes
& Routes
• Plan across multiple legs, tiers, nodes,
and modes (truck, air, train, ocean)
• Handle all supplier inbound and
customer outbound deliveries
• Display results via intuitive, graphical UI
Event Mgmt
Payments
Automate
Execution &
Collaboration
• Manage internal and 3rd party fleets
(eg. LSPs) in the same system
• Enable partners to transact and
“self-update” (eg. pick-up request)
• Handle exceptions via automated
event management notifications
Integrated with Shipping, Receiving, Inventory Management, and Purchasing
Streamlined NPI and Product Data Mgmt
Drive Innovation and Improve Product Profitability
Product Introduction
• Enhanced New Product Intro Flow
- Embedded Document Entity
- Enhanced Multi-Org and Multi-Level
Structure Mgmt
- Operational Attribute Change Mgmt
Product Information Mgmt
• Inbound Data Sync and Data Quality
Mgmt (Import Workbench)
• Workflow-Based Change Controls for
Item and Structure Imports
• 360° Transaction View of Product
from EBS and External Data Sources
Oracle PIM Data Hub Solution
Think
Work Manage
Role of Import Workbench
Consolidation
Data Quality &
Change Control
Access
& Search
Other Apps / Systems
Output (print
catalogs, data
sheets, etc.)
XML
Engineering
ERP
Manufacturing
CRM
Import &
Synchronization
*
Online Catalog
Customers /
Suppliers
Product
Data
Repository
Syndication &
Publication
Data Pools
UCCnet /
GDSN**
Import
Workbench
Asset Lifecycle Management
Think
Work Manage
Adopt a Holistic Approach to Managing Capital Assets
C
o
n
c
e
p
t
Plan
Build /
Acquire
Commission
Operate /
Maintain
Retire /
Dispose
Monitor Performance





Common Asset Repository
Enhanced Fleet Asset Management for Mobile Assets
Mobile / Wireless Work Execution
Enhanced Budgeting and Forecasting
Industry Specific
- Life Sciences: Support for 21 CFR Part 11
- A&D: Support for Rotable Parts and MEL/CDL*
*Minimum Equipment List, Configuration Deviation List
R
e
t
i
r
e
m
e
n
t
Asset Lifecycle Management
Think
Business
Modeling
Capital
Plan
Dispose
Decommission
Budget
Manage
Asset
Maintain
Design/
Specify
Construct/
Procure
Operate
Install
Oracle provides for tracking of every asset throughout it’s lifecycle
Work Manage
WO Operations
Single Screen Work Order
Mobile Work Order Capability
Transactions
Problem
Reporting
Information
Dashboard
Charge
Time
Create
Work
Request
Work
Queue
Material
Issue/Return
Create
Work
Order
Work
Query
Work
Completion
Enter
Quality
Results
Details
Enter Asset
Inspection
Results
Enter
Meter
Readings
Enter Meters Readings
Create Work Order Approvals
Whether remote or not, a
technician has just one
place to go for all work
order information.
Think
Work Manage
Global Customer Service
Think
Work Manage
Drive revenue and customer loyalty with superior customer service
• Efficiently resolve issues at the customer’s convenience regardless of
geographic location
• Coordinate the delivery of all global services within a single system
- Self-service & agent-assisted
- On-site repair
- In-house repair & refurbishment
- Outsourced / 3rd party services
- Internal issues (help desk)
- Investigations (case mgmt)
• Increase revenues while decreasing contact, research & execution costs
Case Management
Customer Support
Field Service
Manage key activities related to
cases / clients / involved parties
and securely share information
across geographies or agencies
Initiate service requests 24x7
plus interact with service reps
online via new screens for
“internal” & “external” customers
Coordinate service delivery
across time zones, schedule
outsourced services globally,
utilize digital maps to route reps
Utilize Digital Maps to Route Reps
Think
Work Manage
Minimize drive time, maximize customer face time
Optimizing street-level
routes enables you to:
• Drive service revenue
by enabling maximum
number of service
visits for each service
representative
• Drive cost reduction by
reducing mileage,
travel time, and cost
Release 12 Enables You To…
Think Globally
Work Globally
Manage Systems Globally
Reduce implementation, integration, and
management costs of global applications
Dramatically Lower IT Costs
through System Consolidation
Think
Work Manage
Only Oracle…
• Supports all languages and
localizations in same database
• Scales to very large volumes
via RAC and Grid Computing
Lower Cost
Better Automation
• Consolidate data centers
• Administer fewer systems
• For each new flow,
• Standardize, document,
leverage existing setups
and reference data
and audit processes
• Integrated crossapplication business
flows
Better Information
• All detail available
for drilldown
• Deploy DBI in weeks
vs. quarters or years
for a traditional
warehouse
Secure the Global Enterprise
Think
Work Manage
Address global security pressures with a comprehensive
security portfolio
Risk
Without control of data integrity
and access, business risk
increases
Manageability
Multiple user communities
require management (clerical,
self-service, customers, suppliers)
Cost
User provisioning, de-provisioning
and re-provisioning are often
manual and labor-intensive
Audit & Compliance
Government mandated
accountability is driving new
scrutiny of security
• Provide enterprise-wide,
standards-based security
- Single sign-on
- Corporate directory
- Access / identity management
- Identity federation
• Simplify security administration
- Decentralized, delegated user admin
- Automated & self-service provisioning
with approvals
- Extended IT and system admin security
with DB tools (e.g. DB Vault)
• Continuously monitor environment
- Security dashboard / reports
- Best practice & typical violations
Configure, Don’t Customize
Think
Work Manage
Highly configurable global system lets you tailor the system
without programming
 Accelerate systems
deployment
 Preserve configurations
through upgrades
 Eliminate costly
customizations
Flexfields – User definable data key
Folders – User tailorable forms
Workflow – Configurable business process flow
Custom Library – Directory for customer extensions (forms)
OA Framework / Forms Personalization –
Configurable page “look & feel”, navigation, tabs, fields, buttons
XML Publisher – Flexible report / document output
Comprehensive Integration Repository
Think
Work Manage
Simplify and accelerate systems connectivity
A Catalog of All EBS Integration Points
• Web Services
• Public Java & PL/SQL APIs
• Business Events
• Batch Interfaces
• Enable key integration types
-
Business to Business
Enterprise Application Integration
Business Process Management
Business Activity Monitoring
• Support industry-standard
messages
• Support standards-based
XML documents
• Search and view available
interfaces via powerful UI
• Automatically keep in step with
source code via standard patching
Next Gen. Business Process Mgmt
Think
Work Manage
Integrate Oracle, 3rd party & legacy applications to extend
process automation
• Quickly integrate
Oracle
EBS
PeopleSoft
Financials
Custom Order
Application
heterogeneous
applications using an
intuitive, graphical UI
• Manage system
BPEL Process Manager
Business
Process
Siebel
CRM
Step
1
Step
2
• Standard Interfaces
• Cross-application maps
Step
3
Mainframe HR
Application
Step
4
Step
5
New Web
Application
BPEL – Business Process Execution Language
performance via web with
a user-friendly console
• Reduce connectivity
headaches with
pre-packaged, standard
interfaces for applications
and legacy systems
• Built on widely adopted
industry standard
language (BPEL)
Integration with Core Applications
Think
Work Manage
Oracle | Retek Integration with BPEL
• Lower cost integration between disparate systems
• Better performance with integrated business flows across applications
Merchandising
Sales Audit
Stock Ledger
Inbound Retek Data
• Matched invoices
• Credit notes
• Debit memos
• Rebates
•
•
•
•
Daily sales
Cash and deposits
Inventory
Sales data
Outbound Financials Data
• Suppliers
• Partners
• Addresses
• Freight terms
• Payment terms
• GL accounts
• Currency rates
General
Ledger
Accounts
Receivable
Cash
Management
E-Business Financials
Invoice
Matching
Accounts
Payable
Integration Solution:
Think
Work Manage
Siebel CRM On Demand to Oracle E-Business Suite
CUSTOMER AND PRODUCT
INTEGRATION
Siebel CRM On Demand
Siebel/Oracle
Web/Call Center/Sales Force
Oracle
Browse & Search
Products/Services
Product
One way synch
Oracle > Siebel
Two way synch
Oracle <> Siebel
Identify
Customer
Opportunity
Account
Mgmt
Customer
Quotes
Orders
Install Base
Service Requests
Invoices
Oppty Info.
Quote Status
Quote Value
 Initial customer data load from Oracle EBS to
Siebel CRM On Demand
• Integrate customer creation flow from CRM
On Demand to Oracle EBS
• EBS Customer Data Quality Management
(DQM) tools available within CRM On
Demand
• Support bi-directional synch of customer and
contact
• Product Master maintained in Oracle EBS
and synched to Siebel CRM On Demand
OPPORTUNITY TO QUOTE
Quoting
Install Base
Installed Products
Order
Management
Tele, Field
Service
Billing
AR
• Convert CRM On Demand opportunity to
Oracle EBS quote
 Customer and product context are passed
from CRM On Demand opportunity to Oracle
EBS quote
 Quote status presented back in CRM On
Demand
360 DEGREE CUSTOMER VIEW
 Quotes, orders, install base, service requests
from Oracle EBS are presented within CRM
On Demand
Apps Management Pack for EBS
Think
Work Manage
Consolidate and simplify systems management
• Manage entire systems
infrastructure (apps, middleware,
DB, H/W) from a single console
• Provide visibility across dev, test,
and production systems
• Proactively monitor KPIs and
events with alert notifications
• Drive root cause analysis with
graphical topology views and
config / patch level comparisons
• Accelerate EBS provisioning with
automated system cloning
• Open integration with 3rd party
products and mgmt frameworks
Why Upgrade?
Think
Work Manage
All Customers Benefit
Straight Talk from Customers and Partners
“Banks, taxes, payments, and accounting –
everything that becomes centralized will bring
Emerson tremendous efficiencies.”
-- Greg Harre, Controller for Emerson Tool Company
“Oracle continues to invest in a better user
experience in E-Business Suite Financials Release
12—from centralized accounting, tax and supplier
maintenance to a new user interface.”
-- Sean Malinski, Accenture Partner, Global Business Solutions Oracle Practice
“We have 60 Sets of Books and see tremendous
efficiencies with running processes across these
SOBs using Ledger Sets.”
-- Keith Dunkin, Finance Manager - Systems & Support, Alcoa
Multi-National
• Manage complexity at
lower cost
• Comply with international
regulations and standards
• Reduce upgrade risk
Domestic
• Lower TCO
• Improve user experience
• Reduce upgrade risk
Why Upgrade?
Easier Maintenance
Think
Work Manage
E-Business Suite Patching: Minimize system downtime
• Ensure patch compatibility with
customer’s installation and
automatically alert for incompatibility
• Leverage faster programs to analyze
patch prerequisites
• Generate custom “read me”
instructions based on customerspecific setup and configuration
• Automatically consolidate “read me”
instructions for multiple patches and
eliminate redundant steps
• Automatically detect patches that
have already been downloaded
(i.e. maintain download history)
Why Upgrade?
Most Comprehensive Solution
The Global Business Release
Includes Over 2,350 New Capabilities
• 50% Industry Specific Capabilities
• 50% Cross-Industry Capabilities
–
–
–
–
–
–
–
Sales & Marketing
Finance
Human Resources
Projects
Contracts
Order Management
Configurator
–
–
–
–
–
–
–
Planning
Procurement
Manufacturing
Logistics
Service
Maintenance
Product Lifecycle Mgmt
Includes 11 New Modules/Products
Think
Work Manage
EBS Release 12
Feedback
<Insert Picture Here>
From a Global Customer
Feedback from Release 12
Training, October 2006
“The ability to access multiple operating units with a single
responsibility can simplify SOX compliance monitoring.”
-- Pam Bateman, Business Solutions Manager for Finance
“Banks, taxes, payments, and accounting – everything that
becomes centralized will bring Emerson tremendous efficiencies.”
-- Greg Harre, Controller, Tool Company
<Insert Picture Here>
From a Leading Analyst
Executive Brief:
Oracle E-Business Suite R12
October 2006
“In our opinion Oracle's EBS 12 is a significant
step forward in the integrated suite approach to
enterprise applications. The Suite is functionally
rich and serves the global enterprise well. As a
tightly integrated suite of products, businesses
will realize significant gains from the
interoperability of the suite environment.”
<Insert Picture Here>
A. Mitchell
IBM Global Business Services
Americas Oracle Practice Lead
“Release 12 features will help solve our clients’
biggest business process and industry-specific
challenges and we look forward to partnering
with Oracle and our joint clients.”
<Insert Picture Here>
Sean Malinski
Accenture Partner, Global
Business Solutions - Oracle
Practice
“Many clients are evaluating whether to upgrade
from Oracle E-Business Suite 11i to Release 12
or wait for the larger Fusion release. There are
significant application and architecture changes
in Release 12. Upgrading now will help build the
foundation to prepare for Fusion—maximizing
business value while mitigating risk.”
R12 is the Global
Business Release
 Think Globally to make the right decisions
 Work Globally to be more productive
 Manage Systems Globally to lower cost and
increase performance
Brought to You by Oracle Applications Unlimited