Corporate Presentation Products - NetSuite

Corporate Presentation
Products - NetSuite
Corporate Presentation © Prospance Inc. 2013
About Prospance

Prospance is an IT services, and Software Products company.

Prospance is headquartered in US and has its offshore delivery
center in India.

Since inception, the company has grown over 100% annually

Prospance currently has an offering of one native SAP product,
iMask and two mobile SAP products Mobile Timecard Approval
and Visual Performance Management.

Prospance also provides Netsuite Implementation and
operations support services to Small and Medium business
customers in US.
Corporate Presentation © Prospance Inc. 2013
Corporate Overview Scope
 All activities at Prospance are aimed at executing customer engagements
predictably. We achieve this by assigning consultants to engagements who
are:
– Experts in their technology domain
– Have multiple years of relevant experience
– Committed to the success of their customers
– Open minded and ready to explore alternate solutions to solve business
challenges of their customers
– Qualified and customer-oriented and embody our innovative spirit and
partnership approach with our customers
 All product development activities at Prospance are influenced by problems
being addressed by its customers. We build our products to solve business
problems of our customer.
Corporate Presentation © Prospance Inc. 2013
Engagement Model – Customer First
Our customer engagement model is customer centric. We engage with customer at
each stage to minimize any risk to the engagement. Our customers are happy with
the level of information shared with them. We believe is customer delight thru our
execution methodology.
• Engage the customer from the beginning.
• Set right expectations to avoid time and budget
overruns.
• Provide greater visibility to engagement ensuring
smoother execution.
• Help with faster decision making
• Provide alternates to deliver higher quality solutions.
Corporate Presentation © Prospance Inc. 2013
NetSuite Implementation - Services
 Cloud Computing assessment
 NetSuite evaluation
 NetSuite implementation
 NetSuite optimization
 Operational support
 Business Process Outsourcing
Corporate Presentation © Prospance Inc. 2013
What is NetSuite?



It’s a cloud based business management solution which runs mission critical
applications across finance, CRM and ecommerce.
NetSuite is a subscription based service that provides real-time visibility for
everyone.
NetSuite’s data center manages the architecture, performance, security and
reliability of data for their clients.
Corporate Presentation © Prospance Inc . 2013
What is Cloud Computing
Multi-tenant
solution
provided by
vendor
Automated
backups,
uptime, SLA,
maintenance
Elastic, pay as
you go – scale
up or down
Modern web
based
integration
Corporate Presentation © Prospance Inc. 2013
Automated
upgrades
Web and
mobile -access
from anywhere
Run Your Entire Business in the Cloud
Customers
CEO
CFO
Shipping
Manager
Sales Rep/
Manager
Support
Manager
Ecommerce
Manager
Vendors
Corporate Presentation © Prospance Inc. 2013
Partners
Suite Cloud Platform: Powers Complex
Customization & Application Extensions
Developer Tools
Application
Infrastructure
Corporate Presentation © Prospance Inc. 2013
Why Choose NetSuite?

Mobility: Cloud based and accessible from remote locations. Enables management
of distributed workforce and outsourcing .

Visibility from Anywhere: Real-time role based dashboards, Self Service Reporting
& Analytics, Personalized Dashboards and KPIs.

Reliability and scalability

Automatic upgrades by NetSuite: Eliminates infrastructure upgrades, automatic
customization migration.

IT cost reduction: No separate license cost for hardware, desktop and server
operating system cost, upgrade cost, database and application cost etc.
Corporate Presentation © Prospance Inc . 2013
Net Suite Implementation – Key Modules
•
•
•
•
Financial Accounting
Inventory Management
CRM
Ecommerce
Corporate Presentation © Prospance Inc . 2013
NetSuite Implementation – Key Modules
NetSuite provides a single integrated data source for all applications. The main
components of NetSuite include:
 Financials /ERP: Features include Order to Cash management,
Purchasing & Order management, Inventory Management, Financial
accounting and Payroll & Employee Management.

CRM: NetSuite’s Customer Relation Management covers all customer
touch points. Some of the supported features are - Sales Force
Automation, Marketing Automation, Customer Support & Service.

Ecommerce: NetSuite's ecommerce functionality leverages the power of
the World Wide Web. The ecommerce portal ties together online
customer acquisition efforts with back-office order fulfillment and order
management functionality. The Web Store includes features such as
credit card processing, PayPal, secured shopping cart, integrated
inventory & order management, eBay integration etc.
Corporate Presentation © Prospance Inc . 2013
Financials & ERP -Features
NetSuite streamlines back-office processes for growing and mid-size businesses. By
melding your business processes together - rather than isolating them as departmental
functions - you improve communication and collaboration across all departments.
NetSuite eliminates the need for data re-entry, batch downloads or data consolidation,
improving your productivity and competitive edge.
Reduced IT costs by 50% or more
Accelerated financial close by 20%–50%
Cut quote-to-cash cycles by 50% or more
Reduced invoicing costs by 25%–75%
Improved sales productivity up to 20%
Reduced days sales outstanding (DSO) by 10%–20%
Corporate Presentation © Prospance Inc . 2013
Financials & ERP - Features

NetSuite provides a single integrated data source for all applications.

NetSuite OneWorld: Enables global implementation of multiple subsidiaries
covering multiple geographies in one instance.

Multi-currency features: Enable recording of transactions in local currencies
and also reporting in local currencies as well as in group level currencies.

Consolidation: Enables easy final consolidation of financial statements in
group currency involving account balances in different currencies.

Multi country tax set up: NetSuite OneWorld set up enables setting up tax
schedules applicable for different subsidiaries based on geographic locations.
Corporate Presentation © Prospance Inc . 2013
Powerful Transaction Management:

Procure-to-Pay Management :
Integrates order fulfilment with inventory management and
suppliers, improving efficiency at every step.
 Record to report : Net Suite provides for flexible setting up the
company structure and financial segmentation along with core accounting
operations-based business processes which enables accurate and
detailed reporting and dash boards with up to date data.
Corporate Presentation © Prospance Inc. 2013
ERP : Transaction management

Order-to-Cash Management :
Net Suite ERP fast tracks order-to-cash process by integrating with Net Suite CRM
capabilities or with third-party CRM system and manages lead to order processing
seamlessly .

Project to Cash :
The business processes focus on the management of projects, which covers project
setup and time entry. NetSuite provides advanced capabilities that include the ability
to manage expenses and billings associated to projects.
.
Corporate Presentation © Prospance Inc . 2013
Inventory Management
NetSuite provides intelligent control over inventory replenishment, helping ensure that
you have enough on hand to fill anticipated orders, while keeping excess stock to a
minimum. Average lead time, historical or seasonal-based sales demand, and number
of days’ supply to stock are used to dynamically set reorder points and preferred stock
levels for each item, on an ongoing basis. You can always override or disable these
calculations for individual items to handle atypical circumstances. You set up the
rules, NetSuite runs the numbers - the end result is a dynamic ordering queue in
which you can order all your inventory items with one click and get what you need,
when you need it.
 Leverage lot and bin management to effectively manage inventory locations and
costs
 Serialized inventory allows traceability of products across all stages of production
 Track and manage key indicators such as shipping costs, delivery performance,
inventory levels and more.
Corporate Presentation © Prospance Inc . 2013
Inventory Management
NetSuite offers units of measure capabilities combined with quantity-based pricing,
allowing you to offer flexibility in volume pricing and better control your restock levels.
Units are also reflected in your sales and inventory reports, so that you can analyze
which units have the highest sell-through rates, and later adjust your pricing,
production and stock levels to maximize revenue.
 Seamlessly leverage multiple units of measure for buying, selling and costing
 Manage unit measurement across your website, retail stores and partner channels
 Improve invoicing accuracy by using and validating correct unit measurement.
 Validate purchase order costing by matching deliveries to vendor requirements.
Corporate Presentation © Prospance Inc . 2013
CRM Module

Sales Force Automation: Includes features such as Lead Tracking & Assignment,
Lead Routing, Opportunity Management, Quote Generation, Team Selling,
Commissions Management, Forecast and Order Management.

Marketing Automation: Online Lead Forms, Automatic Campaign Tracking &
Analysis, Lead Source Management, Email Campaign Management, Campaign
Marketing, etc.

Customer Support & Service: Includes Case Management, Case Capture from
Web Site, Auto Escalation, Case Tracking, etc.
Corporate Presentation © Prospance Inc . 2013
E Commerce : Overview
 E- Commerce:

Net Suite provides for seamless business management suite and ecommerce platform
that allows to run the entire organization from the cloud.
Corporate Presentation © Prospance Inc . 2013
NetSuite Ecommerce: SuiteCommerce
NetSuite SuiteCommerce gives you the industry's only cloud-based ecommerce
storefront that centralizes all your customer, marketing, financial and inventory data,
connecting all your processes and delivering unprecedented visibility and efficiency.
 Efficiently operate across physical stores, web, smartphones, tablets and call
centers without managing multiple systems
 Engage customers with a relevant and personalized shopping experience across all
touch points
 Manage orders customers, inventory, suppliers, marketing and more from a single
integrated solution
 Offer targeted promotions and merchandising based upon key business metrics
such as inventory, margin and conversion rates
 Run multiple branded and localized (language and currency) webstores from a
single instance
Corporate Presentation © Prospance Inc . 2013
SuiteCloud Platform:
• Easy Verticalization. Verticalization to your industry-specific needs has never
been easier.
• Customizations Don’t Break. Customizations and extensions carry forward
seamlessly with upgrades, making maintenance nightmares a thing of the past.
• Open. Standards-based Web Services make it simpler to extend NetSuite to
other systems, vertical solutions, and third party add-on capabilities.
• Reliable. Applications you build using SuiteFlex are hosted within NetSuitewhich comes complete with a 99.5% uptime guarantee, robust Oracle & J2EE
architecture and world-class security infrastructure.
Corporate Presentation © Prospance Inc . 2013
Our Value – Benefits to Customers
- Suggestive mode of issue resolution.
- Detailed knowledge about each net
implementation
and workarounds
• Suite
Each
Module headed
by a Subject Matter Expert (SME)
for a client not known to Net Suite team.
•Minimal Implementation
Costs
- most of the resolutions
point–toEmphasis on building long term relationship
material
of Net
Suite support areas.
•Activereference
support
in client
customisation
library contents.
- No support forlevel
client specific
• Personalised
of support to each client as Operation support team is
customisations.
aware of each implementation specifics
- Prohibitory cost of service charges by
Suite Professional
services Group.
• Net
Support
staff understands
Netsuite and Accounting
support from accounting knowledge
• - No
Joint
effort
withinend
for root cause analysis in resolving critical issues
perspective
ERP users
.
•Net Suite Implementation carried out by experienced core team
and hand holding
•
Additional Online Admin help if Admin level support is availed
•
Very moderate operation support costs
Corporate Presentation © Prospance Inc . 2013
Net Suite Implementation – Collaborative Strategy
In house
professional
team
Partner support
by Net Suite
NetSuite
Personalized
operation
support
Implementation
Adoption of
Implementation
best practices
Corporate Presentation © Prospance Inc . 2013
Operations
support team
backed up by
Net Suite
support for
critical issues
Implementation Methodology Highlights
Collaborative
approach
• Prospance Inc. – A preferred Net Suite partner . Joint collaborative approach
to implementation.
• Guidance from Net Suite services implementation team during
implementation.
Adopt One
Methodology
• Adoption of Net Suite One methodology during implementation.
• Deliverables & sign off process for each stage of implementation.
Plans, Business Requirement document, test cases , User test plan &
result , Training plans & training docs to be used.
Best Practices
• Use ERP implementation best practices based on extensive
experience of other ERP implementations.
• Adoption of Net Suite best practice recommendations.
Professional Team
Corporate Presentation © Prospance Inc . 2013
• ERP implementation is being handled by experienced finance professional team help provided from technical as well accounting perspective.
• Post GOLIVE support by experienced team who are part of implementation team.
• Each module headed by a Subject Matter expert (SME) .
Implementation schedule
Standard Project Implementation Schedule
Projects
Standard
Implementation
Schedule
Wk1
Wk2 Wk3
Wk4 Wk5 Wk6 Wk7 Wk8
Requirement Gathering & Sign Off
Data Collection & sign off
Desgin & Configuration
User Training
System Testing
Data migration & GO LIVE
Warranty Support
Implementation
highlights
• Vanilla Net Suite implementation will be done in a time period of 6
weeks for Financial accounting and CRM. For other modules, time estimate
will be provided once requirements analysis phase is completed and time
schedule is finalized.
• Two (2) weeks of warranty support is provided post GO-LIVE to address end user issues.
• Two (2) weeks of training provided to customers
Corporate Presentation © Prospance Inc . 2013
Service Level Agreement (SLA)
Operation
Support & SLA
terms
Corporate Presentation © Prospance Inc . 2013
• Operations support will be provided 24 *5 during working days.
• Customers can raise cases in Net Suite CRM or they can contact by Phone .
• Case /Defect will be responded based on level of service purchased.
Thank You
Corporate Presentation © Prospance Inc . 2013