By: Faith Wilkerson  Federal republic  State Capital ◦ Bern City  23 Kantone (States)    The Swiss currency is called "Schweizerfranken“ One hundred "Rappen" make up one Swiss Franc. This is a 5 Franken coin, called a "Fünfliber" What it’s called What it looks like  Shake hands with all present  Address each other by their surname.   Always address someone by their professional title. When invited, use first names. Always Start with the oldest person there.  The people of Switzerland are private people ◦ No questions to personal   German  “French  Italian- Language ◦ German, French, Italian and Romansch ◦ "Herr“ (Gentleman) "Frau" (woman) ◦ Monsieur" and "Madame” ◦ "Signore" and "Signora".   Gift-giving is not a part of Swiss business culture, if invited to dine in a colleague’s home, it is appropriate ◦ flowers or high quality (Swiss!)chocolate.   Dress formally Arrive at the designated time for appointments    Nonverbal communication and proper posture is important in professional situations. It is appropriate to cross legs knee-over-knee Crossing legs ankleover-knee or extending legs out while seated is considered rude. Do’s and Don'ts RUDE   Business cards are the same in Switzerland as they are in America. Name, Company, Logo if any, Title, Address, and Phone number   Always address someone by their professional title.  Language ◦ German, French, Italian and Romansch   Crossing legs ankleover-knee or extending legs out while seated is considered rude. Federal republic Dress formally REMEMBER     http://www.about.ch/ Google (images) http://www.kwintessential.co.uk/etiquette/d oing-business-switzerland.html http://www.communicaid.com/access/pdf/li brary/culture/doing-businessin/Doing%20Business%20in%20Switzerland.pd f