Fashion and Marketing Back to Table of Contents Chapter 2 Fashion and Marketing Fashion and Marketing Fashion Marketing Basics Marketing Strategies 2 Fashion and Marketing Chapter Objectives Define the term marketing. Explain types of customer characteristics used to define a target market. Explain fashion merchandising. Describe the four components of the marketing mix. Identify the four types of promotion. Identify the seven functions of marketing. 3 Fashion and Marketing How Fashion Is Marketed Marketing is a series of activities that fashion businesses undertake so that customers will buy products from them instead of their competitors. Section 2.1 marketing the process of developing, promoting, and distributing products to satisfy customers’ needs and wants 4 Fashion and Marketing The Marketing Concept To market effectively, fashion marketers follow the principles of the marketing concept. Section 2.1 marketing concept the idea that businesses must satisfy customer needs and wants in order to make a profit 5 The Marketing Concept Identify customers Business Determine what customers want Make the right products available at the right time and at the right price Section 2.1 Communicate to customers 6 Fashion and Marketing The Marketing Concept Retailers must consider the location, atmosphere, and the image of the store. Products must match style, quality, and price to their customers. Section 2.1 7 Fashion and Marketing Target Market Fashion marketers can conduct research to identify a target market. target market the specific group of people that a business is trying to reach Identifying a target market is achieved through market segmentation. market segmentation a way of analyzing a market by categorizing specific characteristics Section 2.1 8 Fashion and Marketing Target Market Specific customer characteristics that are expressed as statistics include: Demographics Section 2.1 demographic statistics that describe a population in terms of personal characteristics such as age, gender, income, ethnic background, education, religion, occupation, and lifestyle 9 Fashion and Marketing Target Market Specific customer characteristics that are expressed as statistics include: Psychographics psychographics studies of consumers based on social and psychological characteristics such as attitude, interests, and opinions Geographics geographics statistics about where people live Section 2.1 10 Fashion and Marketing Target Market Specific customer characteristics that are expressed as statistics include: behavioristics statistics about consumers, attitudes, use, or response to a product Behavioristics – Purchase occasion – Product benefits – Usage level and commitment Section 2.1 11 Fashion and Marketing Diverse and Changing Markets The fashion market is too large and too diverse to reach with a single marketing approach. Consumer buying habits do not always remain the same. Businesses must offer new products and develop strategies that affect their diverse customer bases. Section 2.1 12 Fashion and Marketing Fashion Merchandising Fashion merchandising involves developing plans to make products available. Section 2.1 fashion merchandising the planning, buying, and selling of fashion apparel and accessories to offer the right merchandise blend to meet consumer demand 13 Fashion and Marketing Fashion Merchandising Merchandising is the main function of apparel retailing. Retailers buy large quantities of goods at wholesale prices. Retailers sell the goods individually at retail prices. Retailers are also responsible for store operations, financial control, personnel, and sales promotion. Section 2.1 14 Fashion and Marketing Fashion Merchandising Merchandising market factors include: Economic issues that influence customer buying habits New technology developed by a competitor Section 2.1 15 Fashion and Marketing Fashion Online Operating an e-tail business on an electronic channel—the Walking past attractively displayed fashions in store windows Web—can be costly, due to design, delivery, returns, and expenses. canoperating easily lure you into a store to shop. However, it’s not so easy to draw customers online. Though Many larger dot-com companies crashed in the 1990’s, indicates small stores Cyclery of West Newton, Research thatlike 99 Harris percent of pop-up or banner ads Massachusetts, actually increase sales using a basic Web dosite. not get clicked. One is linking throughrides Web in sites Today, a third of solution Harris’s bicycle business on that already an established the Web toattract get hard-to-find partsdemographic. and personal service. Describe an e-business’s home page to your class after viewing one through marketingseries.glencoe.com. For more information, go to marketingseries.glencoe.com. Section 2.1 16 Fashion and Marketing 2.1 1. What is a target market? 2. What customer characteristics are used to segment markets? 3. What is fashion merchandising? Section 2.1 17 Fashion and Marketing The Marketing Mix and Fashion To successfully sell a fashion product to target customers, businesses must apply the marketing mix. Section 2.2 marketing mix four basic marketing strategies, known as the four Ps of marketing— product, place, price, and promotion 18 The Marketing Mix and Fashion Product Advertising Place The Four Ps Sales Promotion Publicity Price Public Relations Personal Selling Promotion Section 2.2 19 Fashion and Marketing Marketing Strategies There are three strategies that fashion marketers use to increase their business: 1. Increase the number of customers. 2. Increase the average transaction. 3. Increase the frequency of repurchase. Section 2.2 20 Fashion and Marketing Channels of Distribution Before merchandise reaches the consumer, it goes through the channel of distribution. Section 2.2 channel of distribution the path a product takes from the producer to the consumer 21 Fashion and Marketing Channels of Distribution A direct channel of distribution is a path of distribution in which products are sold by the producer directly to the consumer. An indirect channel of distribution is a path of distribution of products that involves one or more steps, or intermediaries. Section 2.2 22 Fashion and Marketing Channels of Distribution For apparel and home furnishings, the movement through the channels of distribution is called the soft-goods chain. This chain includes three specific segments: 1. Textile segment 2. Apparel segment 3. Retail segment Section 2.2 23 Fashion and Marketing The Functions of Marketing There are seven functions of marketing. In order to have a successful fashion business, business owners follow the principles of these functions. Section 2.2 functions of marketing the activities that include product/service management, distribution, financing, pricing, marketing-information management, promotion, and selling 24 Fashion and Marketing The Functions of Marketing Product/Service Management Function Fashion producers must look for new ways to use existing items or produce new ones that will continue to interest the consumer. Section 2.2 25 Fashion and Marketing The Functions of Marketing Distribution Function The distribution of goods includes the methods of physically moving and storing goods. Distribution technology allows businesses to track and monitor merchandise all the way from the manufacturer to the retail outlet to the customer. Section 2.2 26 Fashion and Marketing The Functions of Marketing Financing Function Financial planning can include many factors, such as production costs of the product, product pricing for the customer, and everyday expenses such as rent, supplies, and payroll. Section 2.2 27 Fashion and Marketing The Functions of Marketing Pricing Function Pricing includes determining how much to charge for goods and services in order to maximize profits. Section 2.2 28 Fashion and Marketing The Functions of Marketing Marketing-Information Management Function There are five main elements in a marketinginformation system: 1. 2. 3. 4. 5. Section 2.2 Input Storage Analysis Output Decision making 29 Fashion and Marketing The Functions of Marketing Promotion Function Promotion is the communication technique a business uses, such as advertising and other promotional methods, to interest customers in buying the products. Section 2.2 30 Fashion and Marketing The Functions of Marketing Selling Function The selling function involves the direct personal contact that businesses have with their customers. Sales personnel must be able to communicate the benefits and features of the items so that customers are willing to pay higher prices. Section 2.2 31 Fashion and Marketing Marketing the Fashion Product Successful fashion marketers combine the marketing mix and the functions of marketing to develop, distribute, and promote their fashion products. Section 2.2 32 Fashion and Marketing 2.2 1. What are the four Ps of marketing? 2. What three marketing strategies are used to increase retail business? 3. What are the seven functions of marketing? Section 2.2 33 Fashion and Marketing Checking Concepts 1. Explain the term marketing. 2. List four types of customer characteristics used to identify a target market. 3. Describe fashion merchandising. continued 1. demographic, 2. 3. Fashion is Marketing the psychographic, merchandising process of is developing, geographic, the planning,and promoting, behavioristic buying, andand selling distributing of fashion apparel products and accessories to satisfy to customers’ offer the right needs and merchandise wants. blend to meet consumer demand. 34 Fashion and Marketing Checking Concepts 4. Name the components of the marketing mix. 5. List the different methods of promotion. 6. Explain the different channels of distribution. continued direct channel of 4. A 5. 6. product, Different place, methods distribution is a path of include price, and sales distribution in which promotion, promotion publicity products are sold by and public directly to the producer relations, the customers. An indirect channel of advertising, and distribution is a path of personal selling. distribution of product that involves one or more steps or intermediaries. 35 Fashion and Marketing Checking Concepts 7. Identify the activities associated with the functions of marketing. Critical Thinking 8. Compare the marketing mix with the functions of marketing. marketing mix 7. The 8. Activities include includes four basic product/service marketing strategies management, also called the four Ps of marketing—product, distribution, place, price, and financing, pricing, promotion. To sell and marketingmarket products, all information businesses conduct marketing activities management, listed in #7 thatand can be promotion, classified into seven selling. basic functions that include the four Ps. 36 End of Fashion and Marketing Back to Table of Contents Fashion and Marketing 38
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