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Sabre Airline Solutions
AGIFORS 2004
smart.proven.bankable.
Confidential
Sabre Holdings Businesses
Confidential
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Sabre Holdings Fast Facts
• Industry leader in multiple travel channels
• Revenues of $2.05 billion in 2003
• S&P 500 company
• NYSE:TSG
• Headquarters in Dallas/Fort Worth, Texas
• 6,200 employees in 45 countries
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Sabre Airline Solutions
• Airline Products and Services
• Provides a broad range
of software solutions
to airlines
• Reservations and
Departure Control
• Supports critical
airline functions —
sales, distribution
and daily operations
• Hosts 90 airlines
• Consulting
• Focused industry experts to help
airlines achieve optimum results
Airline
Reservations
Sabre
Airline
Solutions
Solutions at
the Airport
Dining and
Cabin Services
Crew
Management
Fares Management and
Revenue Management
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Evolution of System Operations Control
Future – Decision Support, Quantifiable Analysis
Late 1990’s – Integration, Co-location
SOC
Early 1990’s – Automation, Graphical
Early 1980’s – Manual, Host-based, Isolated
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Core Components
• Movement control
• Monitor aircraft movement during operations to assist airline
management during regular and irregular operations
• Flight planning & Dispatch
• Calculate, plan, and file with ATC flight route and altitudes
based on aircraft performance, payload,
and weather
• Load planning
• Plan cargo and passenger placement as dictated
by weight and balance calculations to insure safety and
legality
• Maintenance Control
• Manage maintenance activities based on latest flight
movements
• Crew Management
• Track crew movements and ensure crew legalities
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Evolving SOC Business Model
SOC
Decision Support
Ground Ops
Aircraft
Passenger
Flight Planning
Dispatch
Flight Following
ASD
Weather
Load Planning
Crew
Pay Load
Crew Scheduling
Movement Control
Flight Info
Slot Control
Maintenance Control
Aircraft Routing
Internal FIDS
Fleet Routing
Flight Scheduling
Crew
Management
Operational
Engineering
Marketing
Ground Operations
Maintenance
and Engineering
Public FIDS
Airport Operations
Airport Authority
FAA
RES
International Customs
Cargo
Aircraft
ATC
Airport Command and Control
DCS
Weather Services
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SOC Key Success Factors
• Information support structure to allow SOC controllers to view
needed data across organizational lines
• Decision support systems to evaluate complex operating options
• Accurate information and analysis
• Role of what-if simulations
• Communications capability to enable participants to work in
collaboration and to transmit operating plans
• Facility to accommodate organization’s business processes and
information technology
• Authority to make binding decisions
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Benefits of Integration
SOC
Data
accuracy
Communication
exchanges
Coherent mechanism
to manage data
Single cohesive unit
Confidential
Decision Support
INPUT
 Schedule
Data
 Aircraft Data
 Maintenanc
e Data
 Passenger
Data
 MEL Data
 Ops
Restrictions
 Gate Data
 Flow
Restrictions
 Market
Protection
Data
 Flight Plan
Data
 Ground
Resource
Data
 Payload
Data
 Crew Data
OUTPUT
DECISION MANAGER
EVALUATORS
SRM
GRM
Ground
Manager
ARM
Movement
Manager/
FliteTrac
PFM
Dispatch
Manager
CRM
AirCrews
PEM
Load
Manager
 Revised
Schedule
 Delays
 Cancellations
 Diversions
 Revised
Flight Plan
 Profitability
Assessment
 Revised
Load Plan
IMPLEMENTORS
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Decision Support
INPUT
 Schedule
Data
 Aircraft Data
 Maintenanc
e Data
 Passenger
Data
 MEL Data
 Ops
Restrictions
 Gate Data
 Flow
Restrictions
 Market
Protection
Data
 Flight Plan
Data
 Ground
Resource
Data
 Payload
Data
 Crew Data
OUTPUT
DECISION MANAGER
EVALUATORS
SRM
GRM
Ground
Manager
ARM
Movement
Manager/
FliteTrac
PFM
Dispatch
Manager
CRM
AirCrews
PEM
Load
Manager
 Revised
Schedule
 Delays
 Cancellations
 Diversions
 Revised
Flight Plan
 Profitability
Assessment
 Revised
Load Plan
IMPLEMENTORS
Confidential
11
Decision Support
INPUT
 Schedule
Data
 Aircraft Data
 Maintenanc
e Data
 Passenger
Data
 MEL Data
 Ops
Restrictions
 Gate Data
 Flow
Restrictions
 Market
Protection
Data
 Flight Plan
Data
 Ground
Resource
Data
 Payload
Data
 Crew Data
OUTPUT
DECISION MANAGER
EVALUATORS
SRM
GRM
Ground
Manager
ARM
Movement
Manager/
FliteTrac
PFM
Dispatch
Manager
CRM
AirCrews
PEM
Load
Manager
 Revised
Schedule
 Delays
 Cancellations
 Diversions
 Revised
Flight Plan
 Profitability
Assessment
 Revised
Load Plan
IMPLEMENTORS
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Integrated Operations Portfolio
ACARS
Flight Schedule
AirOps
Decision
Manager
Revised Aircraft
Routing,
Flight Scheduling
AirOps
Ground
Manager
AirOps
Reaccommodation
Manager
Schedule Data
Schedule Data,
Availability
Slot Management
Maintenance and
Engineering
Departure
Control System
Reservations
AirOps
Dispatch
Manager
Schedule
Data
Flight Plan,
Weather Data
Crew Names
AirOps
Movement
Manager
Schedule
Data
AirOps
Load
Manager
Schedule Change,
Planned Times,
Crew Names
AirCrews
Payload, Fuel Data
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Flight Operations and Crew Product Direction
• Flight Operations and Crew are major segments in the Sabre
Airline Solutions portfolio
• Our long-term commitment is demonstrated by our greater than
$10 Million Flight Operations and Crew multi-year investment
plan
• Investment includes:
• Seamless integration of core products
• Single data entry
• Common look and feel
• Enhancements outlined by our focus groups
• Operations and Crew Recovery
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Summary
• The future of airline operations will be centered around:
• Full integration of the core elements and access to surround
components to maintain better control of the daily operations
• Efficient decision support systems that have been designed to
assist airline controllers in making effective decisions both under
normal operating conditions, and in the event of off schedule
operations
Confidential
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AGIFORS 2003
COME SEE US IN
Room 1426
Confidential
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