University Of Massachusetts PeopleSoft HEUG Conference 2003 March 17, 2003
University Of Massachusetts PeopleSoft HEUG Conference 2003 Managing Third Party Products With PeopleSoft March 17, 2003 Bill Smith Univ. of Massachusetts Infrastructure Project Manager Lee Hoelscher Accenture Tech Manager University Of Massachusetts Business Metrics 5 Campuses Central Presidents Office 2,000 HR Users – (120 concurrent) 2,700 Fin Users – (100 concurrent) 35,000 Employees PeopleSoft HRSA 7.6 – Went Live March 02 PeopleSoft Financials 7.5 – Went Live July 02 University Of Massachusetts Technical Metrics Oracle 8.1.7 (9i with PeopleSoft 8.X) Sun UltraSPARC II 4500 and 450 servers and Sun UltraSPARC III 3800’s Solaris 8 Citrix MetaFrame XP W2K web servers University Of Massachusetts Third Party Tools Inventory ? ? ? PeopleSoft ? ? ? ? University Of Massachusetts Third Party Tools Security Batch Scheduling Report Distribution Experience Selection process through production support Lessons Learned University Of Massachusetts Third Party Tools Inventory Security ? ? PeopleSoft ? ? ? ? University Of Massachusetts Third Party Tools Inventory Security – PentaSafe (acquired by NetIQ): PeopleSoft Database Security Manager (DSM) and Password Manager (PM) – Business Requirements – Why PentaSafe DSM and PM? – Lessons Learned Security University Of Massachusetts Security Business Requirements Decentralized Security Maintenance (campusbased security administrators; help desk) Password Management & Policies Audit Security Administrator Activity Password Synchronization Intrusion Detection University Of Massachusetts Why PentaSafe DSM and PM? Tools evaluated (DSM & PM from PentaSafe, MORE Systems – went out of business) DSM – decentralized security admin across multiple databases (HR, FIN, Rptg) PM – provides password aging, history, policy enforcement, break-in detection, and DB synch No other Tools met Requirements prior to V8 University Of Massachusetts Lessons Learned – Security Establish tool in test environment that mimics production for testing config changes as well as upgrades & fixes Develop & test real-life scenarios early on during implementation Understand future direction of PeopleSoft relative to meeting business requirements University Of Massachusetts Third Party Tools Inventory Security PentaSafe: DSM & PM ? Batch Scheduling PeopleSoft ? ? ? ? University Of Massachusetts Third Party Tools Inventory Batch Scheduling – BMC: Control-M PeopleSoft – Business Requirements – Why BMC Control-M? – Lessons Learned Batch Scheduling University Of Massachusetts Batch Scheduling Business Requirements Job sequencing with inter-dependencies Data file movement and sensing input file arrival Mixing PeopleSoft & non PeopleSoft jobs Visuals of job flows, schedule and calendars Automated error control Automated job resubmission Advanced process alerts University Of Massachusetts Why BMC Control-M? Tools evaluated (Control-M and AutoSys) Integrated toolset Single vendor for contracts, support, maintenance Integration with BMC Patrol References University Of Massachusetts Lessons Learned – Batch Scheduling Procure and implement early Involve UMass resources in implementation 4 months to implement and stabilize tool Freeze schedule prior to testing phases Use tool in operations & performance test Multithreading improves performance Establish technical test environment for testing upgrades & fixes University Of Massachusetts Third Party Tools Inventory Security PentaSafe: DSM & PM Batch Scheduling BMC: Control-M ? PeopleSoft Report Distribution ? ? ? University Of Massachusetts Third Party Tools Inventory Report Distribution – Mobius: ViewDirect PeopleSoft (VD) and DocumenDirect for the Internet (DDI) – Business Requirements – Why Mobius VD & DDI? – Lessons Learned Report Distribution University Of Massachusetts Report Distribution Business Requirements Web distribution of reports Secure reports by department security Sectioning reports by key fields Reducing paper output Keep reports simple – minimize training Report archival management Ad-hoc & batch reports Link PeopleSoft security with reporting security University Of Massachusetts Why Mobius VD and DDI? Tools evaluated (ViewDirect/DocumentDirect from Mobius and Brio Portal) Document Direct met business requirements ViewDirect for PeopleSoft interface Cost University Of Massachusetts Lessons Learned – Report Distribution Involve UMass resources in implementation Lengthy time to implement and stabilize tool Involve functional resources in report design and initial configuration of tool Performance test the tool Make sure the product is mature on desired platform Allow time for vendor management Establish technical test environment for testing upgrades & fixes University Of Massachusetts Third Party Tools Inventory Security PentaSafe: DSM & PM ? Batch Scheduling BMC: Control-M PeopleSoft ? ? Client Access Citrix: MF Report Distribution Mobius: VD & DDI University Of Massachusetts Third Party Tools Inventory Security PentaSafe: DSM & PM ? Batch Scheduling BMC: Control-M PeopleSoft ? Perf Test NetIQ: Chariot - Rational: TeamTest Client Access Citrix: MF Report Distribution Mobius: VD & DDI University Of Massachusetts Third Party Tools Inventory Security PentaSafe: DSM & PM ? Systems Monitoring BMC: Patrol Batch Scheduling BMC: Control-M PeopleSoft Perf Test NetIQ: Chariot - Rational: TeamTest Client Access Citrix: MF Report Distribution Mobius: VD & DDI University Of Massachusetts Third Party Tools Inventory Version Control EBS Utilities - Quest: Stat Systems Monitoring BMC: Patrol Security PentaSafe: DSM & PM Batch Scheduling BMC: Control-M PeopleSoft Perf Test NetIQ: Chariot - Rational: TeamTest Client Access Citrix: MF Report Distribution Mobius: VD & DDI University Of Massachusetts Managing Third Party Products With PeopleSoft ??? Questions ??? University Of Massachusetts Contact Information Bill Smith UMass Infrastructure Project Mgr [email protected] Systems 508-856-2787 Monitoring Lee Hoelscher Version Control EBS Utilities Quest: Stat Accenture Tech Manager [email protected] 614-629-2233 Security PentaSafe: DSM & PM Batch Scheduling BMC: Control-M PeopleSoft BMC: Patrol Perf Test NetIQ: Chariot - Rational: TeamTest Client Access Citrix: MF Report Distribution Mobius: VD & DDI
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