th IFA’s 55 Annual Convention February 15-18, 2015 ** MGM Grand Hotel ** Las Vegas, NV Preliminary Schedule (11/2/14) Friday, February 13, 2015 9:00 am – 5:00 pm World Franchise Council Meeting* 7:00 pm World Franchise Council Dinner* Saturday, February 14, 2015 7:00 am – 10:00 am ICFE Registration 8:30 am – 5:30 pm Concurrent ICFE Special Sessions 9:00 am – 5:00 pm World Franchise Council Meeting* 11:30 am – 4:30 pm Franchising Gives Back 11:30 am – 1:00 pm ICFE Special Session Lunch 7:00 pm Executive Committee Dinner 7:00 pm World Franchise Council Dinner* Sunday, February 15, 2015 7:00 am – 7:00 pm 8:00 am – 10:00 am 8:00 am – 10:00 am 8:00 am – 10:00 am 8:00 am – 10:00 am 8:00 am – 10:00 am 8:30 am – 10:30 am 8:00 am – 10:30 am 8:30 am – 5:30 pm 10:00 am – 12:00 noon 10:00 am – 12:00 noon 10:00 am – 12:00 noon 11:30 am – 1:00 pm 11:30 am – 12:45 pm 12:00 noon – 5:00 pm 1:00 pm – 5:45 pm 3:00 pm – 4:00 pm 4:30 pm – 5:30 pm 5:30 pm – 6:30 pm 5:30 pm – 6:30 pm 6:30 pm – 8:30 pm 8:00 pm – 10:00 pm Registration VetFran Committee Membership Committee Legal Legislative Committee Marketing & Tech Committee Diversity Institute Advisory Board Women’s Franchise Committee Finance Committee Concurrent ICFE Special Sessions Franchise Relations Committee Franchising in the Social Sector Task Force IFA Executive Committee Meeting ICFE Special Session Lunch Leadership Conference Lunch IFA Board of Directors’ Meeting Annual Leadership Conference Supplier Forum Orientation New Member Orientation New Member Reception NexGen Reception Taste of Franchising IFA Board of Directors’ Dinner (with the World Franchise Council) 2:45 pm – 4:15 pm CONCURRENT SESSIONS • International - News From Around the World • Milestone & Mindsets: How to Generate Qualified, Coachable Candidates Who Become High-Performance Franchisees • SF Best Practices Workshop: Effective Use of Outsourced Suppliers • Best Practices for Newer Franchisors • Preventing Fraud – How Secure Are Your Company’s Assets? • Recruiting and Hiring “Best Practices” of Veterans & How a Franchise Brand Can Better Engage • Getting Things Done: Creating a Culture of Execution and Accountability • Employees Make or Break Your Brand: Real Life Lessons from Undercover Bosses • Failure is Not an Option: How to Get Past Tragedy to Triumph • How to Adapt Your Franchise Sales Process to Changing Buyer Behavior • Harnessing the Power of Your System: How to Gain Franchisee Support for Strategic Initiatives • From Strategy to Execution: Delivering Super-Charged Grand Openings • Think Big: Creative Social Media Campaigns • The Meeting of the Future: It’s An Art and a Science • Casting a Wider Net – The Rules of the Road to Non-Traditional Venues • Preventing Fraud: How Secure are Your Company Assets? • Franchise Update Media Group Session TBD 2:45 pm – 4:15 pm NexGen in Franchising Roundtables 4:30 pm – 6:30 pm International Committee Meeting 4:30 pm – 8:00 pm Chairman’s Reception w/Exhibitors 8:00 pm – 9:30 pm International Reception 8:00 pm – 9:30 pm VetFran Chairman’s Corps Reception Tuesday, February 17, 2015 7:00 am – 6:00 pm Registration 8:00 am – 10:00 am Super Session w/ Continental Breakfast 10:15 am – 11:45 am CONCURRENT SESSIONS Monday, February 16, 2015 • Kiss, Bow or Shake Hands: Negotiating, Managing and Communicating 7:00 am – 7:00 pm Registration Internationally 7:00 am – 7:30 am Supplier Forum ExComm SF Best Practices Workshop: Nontraditional Sources for Franchise 7:30 am – 9:00 am Supplier Forum Advisory Board & Membership • Leads Meeting • Optimizing Franchisor and Franchisee Performance Through Good 7:15 am – 8:45 am Prayer Breakfast Communications 8:00 am – 10:00 am Franchisor Forum • Social Sector Franchising 9:00 am – 12:00 noon International Summit – Track One • Franchising Under Attack: How Recent & Proposed Legislation Affects 9:00 am – 12:00 noon International Summit – Track Two Your Bottom Line 9:00 am – 12:00 noon Franchisee Leadership Summit 9:00 am – 12:00 noon Digital Marketing & Tech Summit • Where is The Point of No Return in Guiding Franchisees in People 9:00 am – 12:00 noon New Markets Summit Matters? 9:00 am – 12:00 noon NextGen in Franchising Summit • Human Productivity – The Secret Sauce of the Successful Franchisor 9:00 am – 12:00 noon Elements of Successful Franchising • Referral Networks: Maximizing Growth and Candidate Quality from 9:00 am – 12:0 noon Franchise Relations Summit this Important Lead Source 9:00 am – 12:00 noon Financial Summit • SF Best Practices Workshop: Cyber Security & Data Privacy Protection: 9:00 am – 12:00 noon Franchise Development/Sales Summit Practical Steps to Manage This Potentially Brand Threating Risk 9:00 am – 11:00 am Past Chairmen’s Council • Marketing Best Practices for Driving More Leads and Sales: SEO, SEM, 10:00 am – 12:00 noon MINI SUPER SESSIONS Mobile, Social Media and Reputation Management • Getting Your Front Line to Care About Your Bottom Line: How Great • How to Win Customers from Rivals: Using Technology to Gain an Leaders in Franchising are Attracting Superstar Employees and Advantage Motivating them to Perform Better, Work Harder, and Stay Longer • Settling Franchise Disputes: Business Solutions to Legal Claims • The C-Suite With Jeffrey Hayzlett • Improving Franchisee Performance & Profitability (Managing Financial • 7 Traits of a Successful Leader Performance at the Unit Level) 11:30 am – 12:30 pm FranPAC VIP Reception • CEO Best Practices Roundtable Session 12:30 pm – 2:30 pm Opening General Session & Luncheon • Workers Compensation Session (ADP) • PAFI Session 12:00 noon – 2:30 pm 1:00 pm – 2:30 pm 1:00 pm – 2:30 pm 1:15 pm – 2:15 pm 2:45 pm – 4:45 pm 5:00 pm – 7:00 pm 8:00 pm – 11:00 pm Networking Lunch with Exhibitors Franchisee Forum EF Board of Trustees & Capital Campaign Committee International Delegations Meeting Business Solution Roundtables Reception with Exhibitors Franchise Party Wednesday, February 18, 2015 7:00 am – 10:30 am Registration 8:00 am – 10:00 am Super Session w/ Continental Breakfast 10:00 am – 11:30 am ICFE Board of Governors 10:15 am – 12:15 pm Business Solution Roundtables *Open to World Franchise Council Members Only