Easily view device system information and receive update notifications. Enhancements to Support Firmware Updates Release Notes October 2014 © 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Device system information available As AT&T expands the LTE network and new features become available, device firmware updates may be needed to take advantage of these new features–for example, to enable AT&T HD VoiceSM.1 As company administrator, to help you manage device firmware updates, you can view system information on the Premier homepage and the View Account Information page. You can now view: Clearly see your system information. • Operating system • Operating system version • IMEI software version Images provided in this presentation are for illustrative purposes only. 2 © 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Additional messages and notifications View new system messages and notifications about firmware updates for the devices you manage. Receive messages when Premier automatically updates the firmware and provisions new features on a device. If the firmware update is not automatic, a notification is sent letting you know that an update is required. Conveniently see your system messages. Quickly see your system information. 3 © 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. More information • If a firmware update is required, depending on the device, the user can do one of the following: - Update through iTunes®.2 - In the device Settings, tap Updates. - Tap the update popup. • As new device features and functionality are enabled through firmware updates, more choices may be visible in Premier Online Care on the Change Rate Plan or Change Features pages. • For information about HD Voice, including AT&T HD VoiceSM capable devices and coverage maps, see www.att.com/hdvoice. 1Limited availability in select markets. Deployment ongoing. Both parties on the call must have an AT&T HD Voice capable device, be located in an AT&T HD Voice coverage area, and have HD Voice set up on their AT&T account. HD Voice will be available at no additional cost. Addl restrictions apply. Learn more at www.att.com/hdvoice. 2iTunes 4 is a registered trademark of Apple Inc. © 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.