STATE OF NORTH CAROLINA NORTH CAROLINA DEPARTMENT OF TRANSPORTATION PURCHASING DEPARTMENT 1 SOUTH WILMINGTON STREET, ROOM 412 RALEIGH, NC 27601 IMPORTANT RFI ADDENDUM FAILURE TO RETURN THIS RFI ADDENDUM IN ACCORDANCE WITH INSTRUCTIONS MAY SUBJECT YOUR RFI TO REJECTION RFI Number: 54-JC-20141022 RFI Opening Date/Time: November 12, 2014/2:00 PM EST Description: Liability Insurance Management System Addendum Number: 2 Addendum Date: November 3, 2014 INSTRUCTIONS: 1. Return one properly executed copy of this addendum with response on or prior to the RFI Opening Date/Time listed above. 2. Below is the response to questions submitted regarding the above referenced Request for Information. Question Number 1. The State’s Response Vendor Question Who provides the existing Liability Insurance Management System? The existing Liability Insurance Management System is provided in house. I am interested to know how the LIMS may be funded, should the procurement take place? The LIMS would be State funded. Does the agency have a time frame for which the decision will be made to procure a solution? Not at this time. 4. What procurement method may be utilized to procure the LIMS solution? Request for Proposal 5. May LIMS consultant services be procured and if so by what Procurement means? LIMS consultant services are to be determined and would be procured via Request for Proposal. 6. If the whole LITES system is replaced, what is the scope for data migration and what will be the volume of the data to be migrated? The volume of data migration would be 28 DB2 tables with 334 million rows and approximately 2. 3. 1 24,587,000KB of space. 7. In what format will LITES provide data for migration In DB2 tables, but could extract in other formats. 8. Is Disaster Recovery site also a part of the requirement? Yes, disaster recovery site is a part of the requirement. No other systems have been identified at this time. 11. What other systems will be in the scope for integration other than the two mentioned in point one? For the collection of fees is there a payment gateway currently being used by the department? Please provide some sample forms that are used to collect customer information. 12. Will a scanning solution be required for adding files and content? Yes, but would prefer not to continue scanning if possible. Is there a requirement for a Document Management system for storing and maintaining the Insurance documents? Please provide a technical descriptions of LITES and STARS. If possible please provide screenshots. Please elaborate on the web presence of LITES. Is this a public facing portal? Yes, but would prefer not to continue scanning if possible. 9. 10. 13. 14. 15. 17. Please specify how many users needs to be trained?Is train the trainer model acceptable NC DOT? Please specify the total number of users who will be accessing the system. 18. Please specify the concurrency of the users accessing the system 16. 2 Yes, a payment gateway is currently being used by the Department. Refer to Sample Form FS-5/7 of this Addendum 2. This information will not be provided. The Department is interested in vendor solutions. LITES has two menus, one for citizens and one for insurance companies. Over 100 users would need to be trained. Train the Trainer would be acceptable The total number of users who will be accessing the system is between 200-300 inclusive of NCDOT and the public. The concurrency of the users accessing the system is approximately 100. 3. Sample Form FS-5/7: North Carolina Division of Motor Vehicles Liability Insurance Unit 3147 Mail Service Center Raleigh, NC 27699-3147 Phone: 919-715-7000 Fax: 919-733-6949 www.ncdot.gov/dmv/online, Click on Liability Insurance, to respond to this letter online NOTIFICATION OF CANCELLATION OF LIABILITY INSURANCE COVERAGE CUSTOMER NAMEXXXXXXXXXXXXXXXXXXX CONTROL NO. XXXXXXXXXXXX COUNTY XXXXX ADDRESS 1 ADDRESS 2 VIN: XXXXXXXXXXXXXXXXX Vehicle: XXXXXXXXXXXX CITY, STATE ZIP CODE License Plate: XXX-XXXX EXP: XX/XX _______________________________ has informed us that your liability insurance policy for the above vehicle ended on ________. Review the information below and take appropriate action on or before __________. NOTE: IRP Carriers -- Form E is required for For-Hire Rentals & For-Hire Exempt. The BMC91X Form is required for Common & Contract Carriers. For Hire Carriers -- Form E is required for Inter and Intrastate & the BMC91X Form is required for Single State. *** I have not had a lapse in liability insurance coverage for the above vehicle. Contact your insurance company immediately and request that a FS-1 be forwarded to the Division. Failure to receive a FS-1 from your insurance company by (SPECIFIC DATE-7 stage) will result in the revocation of your license plate. To confirm that your lapse has been cleared, you may contact the phone number above. ***I have had a lapse in liability insurance coverage. Contact your insurance company and request that a FS-1 be forwarded to the DMV immediately.  As required by law, I am enclosing a $____________ Civil Penalty – (full payment required). YOU ARE REQUIRED UNDER NCGS 20-311 TO ANSWER THE QUESTIONS BELOW: Did you knowingly operate the above vehicle without liability insurance coverage? Was the above vehicle involved in an accident during the lapse? No CHECK ONE OF THE BOXES BELOW IF IT APPLIES:  I have transferred this license plate to _________________________________________________ Vehicle Identification Number 3 Yes Yes No     I surrendered this license plate on ____________ to _____________________________________(receipt required) DATE DMV or Law Enforcement The license plate was lost/ stolen. Give new plate # if replaced ____________________________ This vehicle is no longer in my possession. (sold, junked, stolen, etc. – please provide documentation) I am no longer a NC Resident. You must mail your plate to NCDMV or complete a MVR-18A -www.ncdot.gov/dmv. OR I would like to request an insurance hearing because the lapse was not due to my fault or neglect. The Division must have current insurance on file if requesting a hearing. You may contact the above number to inquire if an FS-1 is on file. Note: All insurance hearings are conducted via telephone; please provide a ten-digit daytime telephone number. Not having a telephone number or current insurance on file could delay your hearing request. Your failure to appear or failure to be available by phone at the time of the hearing will result in the revocation of your license plate.  Insurance Hearing Requested ___________________________ _____________ ____________________________________ Signature (required) for hearing Date Daytime Phone Number (XXX) XXX-XXXX If you do not properly complete this form and return it to the DMV by __________, your plate will be revoked and you will be required to surrender your plate to the DMV and incur additional monetary penalties. If your vehicle is currently uninsured and you do not wish to re-insure it, you are required by NCGS 20-309 to surrender your plate immediately. 4 ************************************************************************************************************************ 4. Check ONE of the following options: RFI has not been mailed. Any changes resulting from this addendum are included in our bid. RFI has already been mailed. No changes resulted from this addendum. RFI has already been mailed. Changes resulting from this addendum are as follows: _______________________________________________________________________ _______________________________________________________________________ ************************************************************************************************************************ Execute Addendum: Bidder: ____________________________________________________________________________ Authorized Signature: _______________________________________________________________ Name and Title (Typed): ___________________________________________________________ Date: __________________ Mail or Deliver To: Bid No. 54-JC-20141022 Attention: Jeff Conken N.C. Department of Transportation Purchasing Section 1 South Wilmington Street, Room 412 Raleigh, N.C. 27601 5