Transforming the Network Sourcing New Technologies to Reduce Costs & Improve Service

Transforming the Network
Sourcing New Technologies to Reduce Costs &
Improve Service
November 4, 2014
New York City | The Yale Club, 50 Vanderbilt Avenue
© Copyright 2014 by Levine, Blaszak, Block & Boothby, LLP and TechCaliber Consulting, LLC. All rights reserved.
Transforming the Network
Sourcing New Technologies to Reduce Costs & Improve Service
Please join us for a “Customer Only” conference in New York City on November 4, 2014,
dedicated to helping large, experienced users who want to move beyond the "low hanging
fruit" of rate re-negotiation to achieve the savings and service improvements that can only be achieved through adoption of the transformative technologies that have moved
from “bleeding edge” to “must have” over the last two years.
We’ll focus on the promise and pitfalls of the move to Ethernet Access; new MPLS opportunities like on-net access to cloud services and bandwidth on demand; the next generation of managed services and outsourcing (and dealing with the new providers of those
services); SIP trunking; UC implementation; and data center transformation, including the
migration to private clouds.
Time
Session
8:00 - 8:30
Registration and Continental Breakfast
8:30 - 9:00
Introduction — Hank Levine
What drives transformation programs? How can transformation be accomplished
without undue risk and in ways that satisfy enterprise users’ desires for lower costs,
higher value services, and improved performance?
9:00 - 9:50
Data Network Transformation—the first stepping stone — Laura McDonald &
Pat Gilpatrick
You are already taking steps to transform your network by implementing Ethernet
access, using MPLS for direct access to cloud providers, regionalizing, etc., but getting
there presents numerous challenges. Join us to learn how to source and implement
Ethernet Access without wrecking your timeline and your budget; implement regional
networks across the world; and integrate alternative network technologies in a way
that saves money, improves service, and makes sense.
9:50 - 10:00
Break
10:00 - 10:50
Delivering Transformation through Outsourcing — Mark Johnston & Ben Fox
Outsourcing has taken on a new meaning with today’s technology. It’s not selling your
‘iron’ and rebadging employees, it’s sourcing advanced managed services that deliver
a new end-state. Enterprises are using outsourcing to deliver leading edge IT services
via best practices such as business impact focused SLAs, continual improvement and
moving from proactive to predictive management. This session focuses on the “new
outsourcing,” its challenges, the different issues and opportunities presented by Service Integrators and how best to use outsourcing as an agent for transformation.
10:55 - 11:45
Contracting with (and Leveraging) New Breed Providers – Hank Levine &
Joe Schmidt
The telecom and IT (collectively “ICT”) world used to be dominated by the large
carriers and System Integrators, and focused on “one throat to choke.” The transition
to new technologies and services, from SIP to UC to a wide range of cloud services, has
altered the landscape. To succeed in the new environment enterprises need to
accommodate and encourage “best of breed” suppliers. This session will focus on:
• Where and how the new providers fit in
• The challenges of sourcing from and contracting with multiple, new suppliers –
many of whom are less sophisticated, but more nimble, than traditional suppliers
• How to handle integration across suppliers to avoid “service holes”
Transforming the Network
Sourcing New Technologies to Reduce Costs & Improve Service
Time
Session
12:00 - 1:00
Networking Lunch
1:00 - 1:50
Voice Transformation via SIP Trunking – Deb Boehling & Jack Deal
We go beyond the basics of implementing SIP Trunking to cover what you need to
know in procuring SIP today – data center failover; tackling weaknesses in the business
case; DID/DDI migration; strengths and weaknesses of centralized, distributed, and
hybrid deployment models; the capabilities and maturity of the global market for
SIP. Leverage the experience (and avoid the pitfalls) of your peers who have faced
these issues.
2:00 - 2:50
Avoiding Procurement and Contracting Pitfalls in UC Transformations — Andrew
Brown & David Lee
UC is fast becoming an essential corporate capability, but buying and deploying it can
create risks ranging from vendor lock-in to “gutted” MSAs and conflicting commitments. They can be avoided if you know what to watch for and take the right
path. This session will give you a procurement and contracting roadmap for a successful UC Transformation.
2:50 - 3:00
Break
3:00 - 3:50
Enabling Transformation in the Data Center — Marc Lindsey & David Lee
Many enterprises still rely on legacy data centers for important business processes,
even as they outsource DC operations and asset ownership to third parties. Maturing
virtualization and automated provisioning technologies are driving enterprises to
innovate in the data center, which includes exiting legacy entanglements. In this
session, you will learn key lessons on structuring ICT service procurements in
anticipation of data center transformation; tweaking your network, outsourcing and
hosting agreements to minimize the pain of DC migration; and sourcing/structuring
transformation service arrangements with providers on a shared-risk basis.
3:50 - 4:40
Procuring Private Cloud Services — Mark Johnston & Joe Schmidt
For most use cases, particularly those strategic to the business, private clouds have
more appeal to enterprise users than public clouds. While public clouds offer agility,
scalability, and capital expense advantages, they also introduce lack-of-control, lock-in
and security risks. Private clouds can be deployed in a way that captures the public
cloud’s virtualization and automated compute resource provisioning without the
accompanying risks, but they introduce non-recurring cost issues, among others. We’ll
explore the trade-offs of public and private clouds to help you make smart cloud
sourcing and deployment decisions.
4:40 - 4:50
Break
4:50 - 5:30
Closing Thoughts — Marc Lindsey, Hank Levine & Ben Fox
We’ll wrap the day up with some thoughts on developing a strategy, business case,
and implementation plan for a successful transformational procurement, followed by
a “lightning round” in which LB3 and TC2 – with the help of attendees – tackle
questions arising from the day’s presentations.
5:30
Networking Reception
A chance to ask all of the questions you didn’t get to ask during the day. If you have
already acted (or passed) on every initiative we discussed, relax and drown your
sorrows – on us.
Registration Information
□
Yes, I would like to attend. I agree to the conference fee of $500 which
covers the conference, continental breakfast, lunch, and the networking reception
on Tuesday evening.
___________________________________________________________
Name
___________________________________________________________
Company
___________________________________________________________
Address
___________________________________________________________
Phone
E-mail
□
Yes, I would like to attend and I am bringing the following individuals
with me. I will remit payment of $ _________ to cover their registration(s).
*Please note that second and subsequent registrations are $400 each.
___________________________________________________________
Name
Company
E-mail
___________________________________________________________
Name
Company
E-mail
___________________________________________________________
Name
Company
E-mail
___________________________________________________________
Name
Company
E-mail
□
Levine, Blaszak, Block & Boothby, LLP
(“LB3”) focuses on telecommunications
and technology
law, with particular
emphasis on the representation of large
users, including almost one-half of the
Fortune 100.
LB3
has
extensive
experience in negotiating custom
network service agreements, network
outsourcings, and related transactions on
behalf of large users. Together, LB3’s 11
partners have assisted enterprise
customers in connection with over 1,000
network services agreements and related
transactions and have more than 250
years of experience in the field. Beyond
transactions, LB3 is the leading
representative of large end users and IT
companies before the FCC and other
regulators, and is the first choice of large
end users whose relationships with their
communications providers have broken
down. LB3 also advises clients in
connection with software licenses and
telecom-related acquisitions.
No, I can’t attend, but I would like you to send information to the
following individual who would like to attend.
___________________________________________________________
Name
Company
E-mail
Ways to register:
□
□
□
Registration Code, if applicable: ________
E-mail your registration to: [email protected]
Fax your registration to 202-223-0833
Mail your registration to:
Levine, Blaszak, Block & Boothby, LLP
2001 L Street, N.W., Suite 900
Washington, D.C., 20036
Attn: Michaeleen Terrana
Ways to process payment:
□
□
Check — Payable to: Levine, Blaszak, Block & Boothby, LLP
Credit card — Invoices will be sent via email and processed through PayPal
The Seminar will be held at The Yale Club, 50 Vanderbilt Avenue, New York, NY
on Tuesday, November 4th, 2014. The Yale Club is located between 44th and
45th Streets, immediately west of Grand Central Station.
If you are unable to attend, you are welcome to send a substitute. If you cancel
in writing by October 24, 2014, we will refund of all but $100 of your
registration fee. After that, we regretfully will be unable to make refunds.
TechCaliber Consulting , LLC ("TC2") helps
major businesses get the most out of
their voice services, data networks and
managed services at the lowest possible
cost. TC2 cuts through carrier efforts to
obscure prices by establishing target
prices before negotiations begin using a
wealth of hands-on experience in the
market for corporate voice and data
services
and
managed
network
operations. TC2 works with clients to
support and/or lead the proposal process
and negotiations, enhanced by its
affiliation with LB3. Most importantly,
TC2 helps clients structure their
obligations to maximize each client's
permanent, ongoing leverage as real
prices decline, new technologies emerge,
and telecom industry upheaval reshapes
both
domestic
and
international
procurement options. TC2 works
primarily for large multi-national
companies, supporting over 100 deals
each year that range in value from a few
million dollars to over $1 billion.