COMPREHENSIVE QUALITY MANAGEMENT IN RADIOTHERAPY PART II : QUALITY ASSESSMENT AND IMPROVEMENT 1-4 February 2015 – Torino, Italy Sunday, 1 February 2015 9:00-10:00 Registration 10:00-10:45 Quality improvement in RO: Role & impact in oncology 10:45-11:15 Coffee Break 11:15-11:45 The need of setting up a quality system in a radiation therapy department Nicolas Pourel 11:45-12:30 Failure Mode Effect Analysis (FMEA): The link between risk management and quality improvement Núria Jornet 12:30-13:15 Nicolas Pourel 13:15-14:15 The process approach to QM. How to build a process chart. Implementation of process charts in routine in RO Lunch 14:15-15:15 Internal rules, procedures and charts. The writing Nicolas Pourel 15:15-16:45 All faculty members (led by Nicolas Pourel) 16:45-17:15 Practical exercise (by groups work on the flow chart of a patient within the department) and organisational structure of the department (roles/responsibilities). Should be prepared in advance as homework for the course Coffee Break 17:15 General discussion with all faculty & report of each group Philippe Maingon Núria Jornet Monday, 2 February 2015 9:00-9:45 Quality indicators in radiation therapy Pietro Gabriele 9:45-10:30 Quality standards in the multidisciplinary setting Pietro Gabriele 10:30-11:00 Coffee Break 11:00-11:45 Methods for monitoring quality indicators Karine Gerard Herlevin 11:45-12:30 How to set action levels Núria Jornet 12:30-14:00 14:00-14:45 Lunch Quality improvement: How to balance between different endpoints Coen Hurkmans 14:45-16:30 Practical exercise: Statistical Process Control (SPC). How to use this kind of tools in the management of your department All faculty members Led by Karin Gerard Practical exercise: Calculation of staffing levels in a department. (Homework before the course) Led by Yolande Lievens 16:30-16:50 Coffee Break 16:50 General discussion All faculty members Tuesday, 3 February 2015 9:00-9:45 Methodology of Lean Thinking Marjolein van Os 9:45-10:30 Application of Lean Thinking to Radiotherapy Quality Improvement Marjolein van Os 10:30-11:00 Coffee Break 11:00-11:45 The role of Quality Audits in quality assessment and improvement Philippe Maingon 11:45-12:30 Clinical trials methods: credentialing. Coen Hurkmans 12:30-14:00 Lunch 14:00-15:00 Clinical trials methods: quality assurance Coen Hurkmans 15:00-16:30 Exercise Lean application All faculty members (led by Marjolein van Os) 16:30-16:50 Coffee Break 16:50 General discussion All faculty members Wednesday, 4 February 2015 9:00-9:45 Health technology assessment and value for money of quality in radiotherapy. Yolande Lievens 9:45-10:30 Staffing levels in radiation oncology: what are they, what should they be? Yolande Lievens 10:30-11:00 Coffee Break 11:00-12:00 EU and quality in RT. What is on? 12:00 General discussion End of course and distribution of the certificate of attendance Philippe Maingon