Georgia Chapter FALL Institute November 5th–7th, 2014
Georgia Chapter FALL Institute November 5th–7th, 2014 The Westin Savannah Harbor Golf Resort and Spa One Resort Drive Savannah, GA 31421 (912) 201-2000 fall INSTITUTE 2014 The Westin Savannah Harbor | Golf Resort and Spa | One Resort Drive | Savannah, GA 31421 | (912) 201-2000 The 2014-2015 Education Council has worked very hard to make the 2014 Fall Institute educational, fun, and in keeping with the standard of excellence for which the Chapter was honored at the 2014 Annual National Institute (ANI). We are proud to announce that almost half the sessions include a provider as part of the panel, representing eleven (11) different hospitals and/or systems from California, Georgia, North Carolina, Pennsylvania, and South Carolina. Now for the true highlights-- ADVANCED CPAR PROGRAM SESSIONS OFFERED Advanced CPAR Program sessions will be offered Wednesday, November 5th with the first session at 9:00 a.m., followed by two additional sessions beginning at 12:00 p.m. and 2:15 p.m. These sessions are included as part of the full Institute registration; however, anyone with staff members wishing to only attend these sessions for credit hours in the Program should refer to the separate registration that can be found on our chapter website at www.georgiahfma.org. Advanced CPAR registration deadline is October 31, 2014. ON-LINE REGISTRATION Register at www.georgiahfma.org. You can use your Mastercard, Visa, Discover, or American Express to pay your Institute registration with the on-line registration. Online Registration Opens: Monday, September 15 SAVANNAH, GEORGIA Savannah is an abundant city to visit any time of year, with activities for everyone to indulge in. From live music and food festivals, to art exhibits and Civil War re-enactments, Savannah brims with all kinds of events to excite the mind, the body and the senses. Visit www.savannah.com to preview the restaurants, historical sites, events and more. FREE FERRY SHUTTLE There is a free boat ferry shuttle service which transports passengers between River Street and the Convention Center at the Westin Hotel beginning at 7:00am and ending at midnight. 2 Wednesday, November 5 SESSION ONE -9:00am - 11:00am Advanced CPAR Program – Medicaid Janey Griffin, Medicaid State Wide Hospital Field Representative, HPES The purpose of the session is to provide all providers with Medicaid Updates, Policies and Procedures. SESSION TWO - 12:00Pm - 2:00pm Advanced CPAR Program – Potential HIPAA Breaches Dee Roundtree, Director of Sales, MediRevv This session is a review of education material on Compliance. Specific topics covered are HIPAA breaches, penalties and security policies and procedures. It is intended for students of the Advanced CPAR program. SESSION THREE - 2:15Pm - 4:15Pm Advanced CPAR Program – Medicare Sets the Stage for Reimbursement Linda Corley, Vice President – Compliance, Quality Assurance and Associate Development, Xtend Healthcare Although Medicare coverage is limited to the elderly and some disabled patients, the statutes enacted by Congress to regulate Medicare services affect every aspect of healthcare. Understand the different patient categories, which services are covered as Part A Inpatient or Part B Outpatient, what determines whether Medicare is primary or secondary, how hospitals and physicians are reimbursed, and what changes are coming up for 2015. SESSION FOUR - 4:00Pm - 5:00Pm HFMA 101 & 201 Educational Session ***For New Members and Existing Members who want to get more out of HFMA*** Susan P. Clark, FHFMA, CPA, Past President 08-09 Cathy Dougherty, FHFMA, Past President 05-06 This session is a “must attend” event for all new HFMA members, and not so new members, who want to know more about HFMA and what it offers its members. Join us to learn what makes our chapter strive to be the best! This session is a “behind-the-scenes” focus of the inner-workings of the Georgia HFMA Chapter. Meet the TEAM members and learn how being involved fulfills personal and professional growth. This session will explain the different TEAMs and their responsibilities with HFMA, as well as, educate participants on how National HFMA benefits you and the local Georgia Chapter. Join us to learn how you can be a part of the continued success of the Georgia HFMA Chapter. SESSION FIVE 5:00Pm - 6:30Pm HOTEL Westin Savannah Harbor Golf Resort and Spa www.westinsavannah.com/ Call now to make your hotel reservations: 1-800-937-8461 or (912) 201-2000 Room Rates: $199 + tax per night Reserve by: Tuesday, October 14, 2014 DRESS/SMOKING POLICY Business casual attire can be worn for all sessions/functions. A no-smoking policy has been adopted for all functions. FALL INSTITUTE 2014 FEES There are three different fee schedules, provider ($99), regular and on-site registration fees. Regular registration ($245 Member/$290 Nonmember) has been extended through October 31, 2014. Payment must be RECEIVED by October 31st to take advantage of the discounted fee. On-site registration fees are $290 for members and $315 for non-members. Registration fees include admission to the Institute, the cost of all regular sessions, session materials, luncheon, receptions/dinners, continental/prayer breakfasts and breaks. Only registrants may attend the breakfasts and luncheon. Guest fees are intended for a sponsor or significant other who accompanies the registrant to the evening events. Registration fees and guest fees are not prorated for separate functions. Name badges are required for both registrants and guests. Refunds cannot be given on cancellations made within ten (10) days of the Institute. 2014 Georgia HFMA Vendor Fair Please be sure to visit these Exhibitors during breakfast, breaks, receptions, and lunch to hear about the products and services they provide. Be sure to request that they acknowledge your visit so you can be entered in a drawing for valuable prizes. Interested in Exhibiting? If so, contact Karen Newton at [email protected]. Kick-off Keynote Address: Health Reform: Where We Are and What to Expect Next Paul H. Keckley, Ph.D., Managing Director, Navigant Healthcare The transformation of the U.S. health system is gaining momentum, with implementation of the Affordable Care Act and economic pressures at the state and federal levels driving major changes in the financing and delivery of care. In this session, participants will hear what to expect in the next two years about both, and how it will impact doctors, hospitals, post-acute providers, employers and health plans. Paul H. Keckley, Ph.D. Paul H. Keckley, Ph.D. is a managing director in the Navigant Healthcare practice. With nearly 40 years of experience, Paul brings extensive healthcare industry analysis and policy expertise and leads the Navigant Center for Healthcare Research and Policy Analysis. Georgia HFMA Presents the Ultimate Networking Event! Dine out with other Fall Institute attendees Sign up to dine with other Fall Institute Attendees at the ultimate networking event, Dinner with Strangers! The Event will be on Wednesday, November 5th. You won’t know which Savannah restaurant you’ll be eating at (or which members you’ll be dining with) until 30 minutes prior to dinner time. Join the fun and suspense and sign up today - limited seats available! The details: 1. Sign up by emailing with the subject line “I want to be a Stranger at Dinner” to Susan at sclark@ pyapc.com Please include if you have any special dietary needs. 2. Y ou will receive an email response on whether or not you are confirmed. Requests are first-come, first-served, and all participants MUST be registered for the Fall Institute. 3. A reminder email with meeting location will be sent the week of October 29. Participants will meet at the designated location at 7:00 p.m. Meeting locations will be specific booths inside the Vendor Fair. 4. E ach group will include 6-8 “strangers”, with no two individuals from the same company. Each group will be assigned a different restaurant. 5. G roups will take a short walk or cab ride to the assigned restaurant. Each participant pays for their own meal (including beverages, tax, gratuities and cab fare, if applicable). Dinner prices range from $15-35++. All restaurants will be notified to distribute separate checks. DO be a Stranger! Sign Up Today! 3 TH U Rsday, novem b er 6 SESSION SIX 7:00am - 8:00Am General Assembly Early Riser Session: The 5 Second Rule How your brain screws you over and what to do about it Mel Robbins You are your own worst enemy and Mel will prove it to you. Her TED Talk on Hacking The Brain has gone viral and she’ll be with us at the Fall Institute to teach you everything what you need to know about outsmarting your own brain. Mel will keep you laughing hysterically and enlighten you with compelling research and actionable strategies to improve your effectiveness as a leader, increase your personal productivity, and bolster your negotiation, networking and communicating skills. You’ll learn: 3) Discuss innovations including a medical home model 4) Discuss ways to replicate integrated solutions beyond Geisinger Kevin Brennan Kevin Brennan is the Executive Vice President of Finance, Chief Financial Officer of Geisinger Health System and Treasurer of the Foundation. As Chief Financial Officer, he is responsible for all of the System financial operations and directs key functions including: treasury management, revenue cycle, financial reporting, budgeting, third party contracting, compliance, payroll, accounts payable, tax, decision support, mergers and acquisitions and financial systems, including workforce management. SESSION EIGHT - 9:15am - 10:45Am General Assembly - CxO Panel Discussion Dr. Kent Bottles, Lecturer at The Thomas Jefferson University School of Population Health Mr. Kevin Brennan, CPA, FHFMA, Executive Vice President and Chief Financial Officer, Geisinger Health System Mr. William (Bill) Lee III, MHA, MBA, Chief Strategy Officer, Memorial University Medical Center Ms. Debbie Mitcham, Vice President of Finance and CFO, Northside Hospital n The 2 Modes Your Mind Operates In - And How To Master Both n The 4 Factors That Cause Brain ShutDown And How To Re-Boot n Tools to Fight Overwhelm, Fear, Procrastination, & Fatigue n The 4 Factors That Create An Instant Connection With Any Human Being n The Universal Law of Success Mel Robbins Mel Robbins is a CNN Contributor, award winning Syndicated Talk Radio Host and the Founder of Inspire52.com. In the media, she’s “The Defender of Common Sense” providing entertaining and compelling commentary on breaking news. In the real world, she’s one of the top authorities on managing change and leadership and one of the most provocative motivational speakers in America. Her TED Talk on the “5 Second Rule” has gone viral, and her book on managing change and increasing productivity, “Stop Saying You’re Fine”, is an international bestseller that’s been translated into four languages. SESSION SEVEN 8:00am - 9:15Am General Assembly - Keynote Morning Session: Innovations in Managing the Total Cost of Care Kevin F. Brennan, CPA, FHFMA, Executive Vice President and Chief Financial Officer, Geisinger Health System Attendees will learn what can be achieved from successful implementation of value based solutions and how to better manage the total cost of care. Geisinger’s experience in successfully replicating these solutions elsewhere will also be discussed. Learning Objectives: 1) Review of national trends and the opportunity to achieve the Triple Aim 2) Learnings from Geisinger’s value based solutions 4 C oncurrent sessions SESSION NINE - 11:15am - 12:05Pm Big Data: Implications of Data Mining for Employed Physician Compliance Management Denise Hall, RN, BSN, Principal, Healthcare Consulting, PYA Sherry Dorsey, MBA, CMPE, President & Chief Administrative Officer, Northeast Georgia Physicians Group “Big-data initiatives have the potential to transform healthcare, as they have revolutionized other industries. In addition to reducing costs, they could save millions of lives and improve patient outcomes. Healthcare stakeholders that take the lead in investing in innovative data capabilities and promoting data transparency will not only gain a competitive advantage, but will lead the industry to a new era.”(McKinsey) This presentation will highlight financial and compliance risks of data being aggregated by the government; provide an overview of the benefits of Broad Spectrum Analytics in Employed Physician Compliance Management; and determine risk tolerance while showcasing several methods of customizing analytics to identify of revenue enhancement and compliance risk. Areas to be addressed within this presentation: n Public relations and litigation risk from the public dissemination of data being harvested and aggregated by the government (e.g. physician payment data, Sunshine regulations, discharge data) n Internal use of Broad Spectrum Analytics in Employed Physician Compliance Management n Determination of Risk Tolerance and Customizing Analytics that are “Outside the Box” n Benchmarking, Monitoring, and Defining Physician/Focused Risk Area Reviews Concurrent sessions SESSION TEN - 11:15am - 12:05Pm How Emory Healthcare Improved Clinical Documentation to Achieve Top Performance Rankings and More Accurate Reimbursement Karen O’Donald, CPA, Director of Tax and Financial Performance Informatics, Emory Healthcare Bonnie Epps, Manager of Clinical Documentation Improvement, Emory Healthcare Julie Salomon, RN, BSN, Senior Data Analyst, 3M Consulting Services As a result of an organization-wide clinical documentation improvement (CDI) program, Emory Healthcare improved its University Health Consortium (UHC) quality performance rankings from a position in the fourth tier out of five tiers to two Emory hospitals achieving a top 10 ranking among all UHC members. Emory’s CDI initiative also resulted in a decrease in mortality index by over 45% and case mix index improved by more than 14% for a significant impact on reimbursement. to engage physicians to decrease per-capita cost and increase quality in the care they provide for patients. Drawing upon his consulting and teaching graduate level classes, Dr. Bottles will provide case studies that show how some are using changes in compensation, game theory, and behavioral economics to engage physicians in quality and patient satisfaction programs. Dr. Kent Bottles Dr. Kent Bottles teaches health policy and payment reform at The Thomas Jefferson University School of Population Health in Philadelphia, is Chief Medical Officer of PYA Analytics, and a Consulting Principal at Pershing Yoakley and Associates. He has been a Professor and Chair of academic medical school pathology departments, a Chief Medical Officer of a statewide integrated delivery system, a President and CEO and DIO of an educational and research collaborative in Grand Rapids, Michigan, a President and CEO of an evidence-based medicine health care consortium in Minneapolis, and a President and Chief Knowledge Officer of a genomics biotech start-up company in Cambridge, Massachusetts. C oncurrent sessions SESSION eleven - 11:15am - 12:05Pm The Secret to Successfully Manage Your Day, Your Inbox, Your Priorities and Your People Mel Robbins This highly interactive workshop will introduce you to the strategies you can use to move through your day with more power and control Mel will cover topics that impact your home life, your inbox, your work relationships, technology and the division of labor at home. You’ll walk out of this workshop with tactics you can implement immediately to make you more successful and effective at managing your day-to-day life, your workload and your team. n The HUGE Mistake You Make Every Morning And What You Must To Change It n Learning to Rule Your Inbox So It Doesn’t Rule You n The Top 7 Workplace Distractions And How To Manage A Distracted Workforce n The Secret To Disarming Difficult People n 3 Rules To Implement With Your Team To Increase Productivity Immediately SESSION Thirteen - 2:00Pm - 2:50Pm GHA Financial Communications Task Force Jane Gray, FABC, FACHE, FHFMA, Assistant VP Revenue Cycle, Navicent Cathy Dougherty, FHFMA, VP Revenue Cycle Management, Gwinnett Health System GHA board commissioned a work group called the Hospital Finance Communications Work Group with the two-fold charge to: n Identify parts of the patient financial interaction experience that can be streamlined to make the process more patient-friendly n Develop an effective communication strategy to help educate the public on the complexities of hospital finances Learn about the recommendations of the work group to develop consumerfriendly language that explains some of the complexities of predicting out-ofpocket costs and other hot topics. Of course, you are encouraged to customize these tools as necessary to fit your particular needs. Cathy Dougherty and Jane Gray, members of the work group, will share concepts and materials that should prove helpful in your internal financial policies and patient communications efforts. n The Most Powerful Method For Motivating Your Team n The Single Reason Why 76% Of Your Employees Leave. SESSION Twelve 12:05Pm - 2:00Pm Lunch Keynote Address: Achieving Cost Reductions…. Dr. Kent Bottles, Lecturer at The Thomas Jefferson University School of Population Health Dr. Kent Bottles, Lecturer at The Thomas Jefferson University School of Population Health, will provide practical tools for integrated delivery systems and hospitals SESSION Fourteen - 2:00Pm - 2:50Pm An Innovative Way to Benchmark and Trend Accounts Receivables by Payor Adam Gobin, Assistant Director of PFS, The Emory Clinic This session will show how The Emory Clinic is currently using remit data to create benchmarks by payer – setting the stage for more meaningful and targeted benchmarking. Days in Accounts Receivables is a national metric, but what exactly does this metric tell us? Not much – it doesn’t tell us what the norm is or what the norm should be. A days to pay metric is the most accurate for benchmarking, and creates actionable data for insurance companies to use and effectively partner with provider offices to create improvements. See how The Emory Clinic has used the “Days to pay” metric to partner with insurance companies for more targeted efforts with regards to accounts receivables. 5 SESSION Fifteen - 2:00Pm - 2:50Pm Microsoft Access (Bring Your Own Computer) Laurence Harris, FHFMA, Principal This course is designed for Beginner to Intermediate Microsoft Access users and will address basic fundamentals for setting up a database to include Tables, Queries, and Reports. SESSION Sixteen - 3:10Pm - 4:40Pm General Assembly Keynote Address - Insurance Markets, Quality Measures and Provider Reimbursement William S. Custer, Ph.D, Associate Professor, Center For Health Services Research, Georgia State University The Affordable Care Act is increasing the competitive nature of the insurance market at the same time that both public and private insurers have been using market power to change reimbursement to health care providers. This session examines methods of reimbursement, the data and measures used to support those methods and the impact of insurer competition on the adoption of those methods. William Custer William Custer is an expert in the areas of employee benefits, health care financing and health insurance. Prior to joining the college in 1995, he ran his own research firm in Washington , D.C. Custer also has been the director of research at the Employee Benefit Research Institute (EBRI) in D.C., as well as serving as an economist in the Center for Health Policy Research at the American Medical Association. He authored numerous articles and studies on the health care delivery system, insurance, retirement income security, and employee benefits. Dr. Custer is the director of the Center for Health Services Research and holds a joint appointment in the Department of Risk Management and Insurance. Concurrent sessions SESSION Seventeen - 4:40Pm - 5:30Pm Reduces Revenue Leakage Using Technology and Teamwork Brian Patterson, RN, Director Revenue Management, University Health Learn how to reduce revenue leakage through innovative technology and teamwork. While most facilities have revenue cycle departments working independently, this session will introduce a unique silo approach in the revenue cycle to work through challenges facing all healthcare systems. SESSION Eighteen - 4:40Pm - 5:30Pm Managing Risk Before, During and After the ICD-10 Transition Marybeth Nagle, Adminstrator of Reimbursement, Vidant Health Kristen Hill, Revenue Cycle Consultant, Himformatics 6 With the ICD-10 transition date less than one year away, we will discuss how organizations should re-assess their ICD-10 strategy to ensure they are on track to meet the October 2015 deadline. We will review key activities to tackle in the near term as well as highlight initiatives that should be part of the organization’s plan for 2015. Specifically, Vidant Health will share their thoughts about assessing risk within their organization and how they are preparing for a successful transition. SESSION Nineteen - 4:40Pm - 5:30Pm Learning to use Excel in Healthcare Analytics (BYOC) Justin Roepe This class session is designed to teach intermediate Excel users how to incorporate pivot tables, trends and other advanced features to design and illustrate healthcare data. The class will teach the use of several common formulas, how to create tables and graph, how to use pivot tables, formatting and several other Excel functions. friday, N ovember 7 SESSION Twenty - 7:00am - 8:00Am Joe Adamson Prayer Breakfast Marion Spears Karr Accomplishment Culture© is a team engagement, leadership development and individual coaching program designed to help its participants focus on the value they bring to their organizations, the market and their personal relationships. Accomplishment Culture© also highlights to these individuals what they personally gain from their participation. The tools, techniques and processes provided by the program assist participants in: n Building mission and accomplishment driven teams nEncouraging individuals to understand their purpose and value n Developing self-awareness of internal motivation and how it fits within the team nCreating focus on the value of individual efforts nRefining career growth through professional performance nEnhancing job search success n Improving leadership acumen through understanding of team member’s value SESSION Twenty-ONE 8:00am - 9:00Am General Assembly – Keynote Address: Leading the Change Kari Cornicelli, FHFMA, CPA As a healthcare finance professional, we have an opportunity to lead the changes taking place in American health care. To make the most of those opportunities, we need practical solutions. In this session, discover how your colleagues are improving the value delivered to healthcare purchasers and enhancing the healthcare financial experience for patients and communities. Come away with solutions that work for the most pressing problems your organization faces on a daily basis. Kari Cornicelli Kari Cornicelli is VP/CFO for Sharp Metropolitan Medical Campus in San Diego, CA. The Metro campus consists of four hospitals totaling 800 beds, including Sharp Memorial Hospital, Sharp Mary Birch Hospital for Women and Newborns, Sharp Mesa Vista, and Sharp McDonald Center. SESSION Twenty-two - 9:00am - 9:50Am C oncurrent sessions SESSION Twenty-three - 10:00am - 10:50Am Breakout Session: A Culture of High Performance – Achieving Higher Quality at a Lower Cost Quint Studer, the Studer Group General Assembly – Keynote Address: A Culture of High Performance – Achieving Higher Quality at a Lower Cost Quint Studer, The Studer Group Our industry has always dealt with change. But the environment we’re navigating now requires change at a new level. We’ve moved from experiencing episodic change to continuous change and that requires a whole different set of skills and a whole different level of urgency. Our industry has always dealt with change. But the environment we’re navigating now requires change at a new level. We’ve moved from experiencing episodic change to continuous change and that requires a whole different set of skills and a whole different level of urgency. This session will review the framework, principles, processes and tactics that hardwire excellence in your organization—all the while growing a culture of consistent reliable execution that drives quality higher as it controls costs. This session will review the framework, principles, processes and tactics that hardwire excellence in your organization—all the while growing a culture of consistent reliable execution that drives quality higher as it controls costs. SESSION Twenty-FOUR - 10:00am - 10:50Am Session Objectives: n Share the latest research that validates the characteristics of high performing organizations n Review the ever-changing Healthcare External Environment n Lay the framework and core principles for leading change • Episodic to Continuous Change • Operational Framework • Individual and Organizational change Leveraging Analytics to Stem Revenue Leakage Megan Holmes, Director, Product Management, Analytics, RelayHealth Data has the power to either propel or ground an organization, the difference in whether it grounds or propels an organization is often how it is used. In this session, we will explore how changing the focus from “big data” to “big insights” can be instrumental in creating an analytic framework for hospitals to find and stop revenue leakage. SESSION Twenty-Five - 11:00am - 11:50Am A&A - Healthcare Accounting & Financial Reporting Update Michael A. Shamblin, CPA, Audit & Assurance Principal, Pershing Yoakley & Associates, P.C. This session will provide an update of recently effective, and to be effective, Accounting Standards Updates, Governmental Accounting Standards, or other guidance which impacts healthcare organizations. Quint Studer Quint Studer spent ten years as a teacher before entering the healthcare industry in 1984 as a Community Relations Representative. From then until he founded Studer Group he served as Department Director, Vice President, and Senior Vice President at a number of organizations and as president of Baptist Hospital in Pensacola, Florida. Each of these experiences built a platform for creating tools, techniques and systems aimed at improving organizational performance and—most importantly—patient care. In 2000, after numerous requests by organizations for assistance, Studer Group was formed. Additionally, Mike will also discuss the current status of exposure drafts and other projects which may impact healthcare organizations, such as leases and revenue recognition. At the conclusion of this session, participants should be able to identify those areas of financial reporting which will Impact their organizations and which will require additional analysis. SESSION Twenty-six - 11:00am - 11:50Am Telehealth: A Mighty Hammer James McElligott , Medical Director for Telehealth, Medical University of South Carolina (MUSC) The session will review the current state of telemedicine nationally and in the southeast, with an emphasis on the technology is leading to greater efficiencies in caring for individuals and populations. 7 Fa cu lt y B i ogra ph i es Clark, Susan, CPA, FHFMA Brennan, Kevin Susan Clark is a Senior Manager in the Atlanta office of Pershing Yoakley & Associates P.C., who specializes in tax-exempt and healthcare organizations. Her twenty-three plus years of experience in public accounting includes all aspects of federal and state income taxation. Susan has specific experience in tax accounting and reporting issues for exempt organizations, including issues and studies related to private inurement, private benefit, unrelated business income tax, and tax-exempt status. She has represented clients before the Internal Revenue Service, including the filing of applications for recognition of exempt status and coordination of the approval process. Executive Vice President of Finance, Chief Financial Officer of Geisinger Health System Kevin is the Executive Vice President of Finance, Chief Financial Officer of Geisinger Health System and Treasurer of the Foundation. As Chief Financial Officer, he is responsible for all of the System financial operations and directs key functions including: treasury management, revenue cycle, financial reporting, budgeting, third party contracting, compliance, payroll, accounts payable, tax, decision support, mergers and acquisitions and financial systems, including workforce management. From 1991 through 1995, Mr. Brennan served as the Regional Vice President, Finance and Vice President, Managed Care with the Franciscan Health System with responsibilities covering eight hospitals and affiliates in the MidAtlantic Region. From 1981 through 1991, Mr. Brennan served in Chief Financial Officer roles at teaching hospitals, primarily in multi-entity systems within the Mid-Atlantic Region. Mr. Brennan holds a Master’s of Business Administration degree in Healthcare Administration and a Bachelor of Science degree in Business Administration, both from LaSalle University in Philadelphia. He has been a Certified Public Accountant since 1979 and is a member of the American Institute of Certified Public Accountants and the Pennsylvania Institute of Certified Public Accountants. He is a fellow of the Healthcare Financial Management Association (“HFMA”) since 1992 and also serves on the National Board of Directors of HFMA. Senior Manager, Pershing Yoakley & Associates Susan received her BBA in Accounting (1989) and MAcc in Taxation (1990) from the University of Georgia. She is an active member of the AICPA, Georgia Society of CPAs (GSCPA), and is an advanced member of the Georgia Chapter of Healthcare Financial Management Association (HFMA). Susan has also served as Chairperson of the Healthcare Section of the GSCPA and the Healthcare Conference Committee Task Force for the society for the past ten years. She participates as a member of the leadership committees (TEAMS) of HFMA and is a Past President for the Georgia Chapter. In July 2002, she received her certification as a Fellow in HFMA. Susan has also served as Treasurer for the Gamma Alpha Chapter of Alpha Gamma Delta House Association, Stockbridge Middle School Band Boosters, and Woodland High School Band Boosters Association. Corley, Linda, BS, MBA, CPC Bottles, Kent, MD Lecturer at The Thomas Jefferson University School of Population Health Chief Medical Officer, PYA Analytics Dr. Kent Bottles teaches health policy and payment reform at The Thomas Jefferson University School of Population Health in Philadelphia, is Chief Medical Officer of PYA Analytics, and a Consulting Principal at Pershing Yoakley and Associates. He has been a Professor and Chair of academic medical school pathology departments, a Chief Medical Officer of a statewide integrated delivery system, a President and CEO and DIO of an educational and research collaborative in Grand Rapids, Michigan, a President and CEO of an evidence-based medicine health care consortium in Minneapolis, and a President and Chief Knowledge Officer of a genomics biotech start-up company in Cambridge, Massachusetts. Dr. Bottles has received the following awards and honors: Phi Beta Kappa, The Rodney T. West Literary Achievement Award for the most important article on medical management in 2001 from the American College of Physician Executives, the Resident Teacher of the Year Award from the University of Iowa Department of Pathology, the UC San Francisco Class of 1991 Certificate of Distinction in Teaching for a Major Contribution, the UC San Francisco Class of 1990 Certificate of Distinction in Teaching for a Stimulating Lecture Series, and the Henry J. Kaiser Award for Excellence in Teaching at UC San Francisco for Basic Science. Dr. Bottles is currently delivering Physician Leadership Academies to help providers understand their new role in the transformed American health care clinical delivery system, conducting strategic planning retreats, blogging for The Doctor Weighs In, hospitalimpact.com, and The Healthcare Blog, and delivering keynotes to health care organizations. 8 Vice President – Compliance, Quality Assurance and Associate Development, Xtend Healthcare Linda Corley serves as Xtend Healthcare’s senior leader in the areas of Compliance and Learning and Development. She has more than twenty-five years experience working directly for or with hospitals in the areas of Patient Financial Services, Health Information Management and Accounting. An experienced hospital accounting manager and accomplished college professor, Ms. Corley has ten years experience working with financial accounting systems in hospitals and more than thirty years experience in training accounting professionals, patient financial services staff and coders for the medical environment. Within the Revenue Cycle arena, Ms. Corley has directed more than one hundred Charge Description Master review projects and has performed numerous compliance and coding audits. She serves as Corporate Compliance Officer and routinely presents Compliance and HIPAA updates to associates. Prior to Xtend Healthcare, Ms. Corley worked twelve years leading both compliance and consulting engagements throughout the U.S. She also has served as Chief Accountant/Controller for a university-owned four-hospital group—which included acute, rehabilitative, outpatient, and long-term care settings. Ms. Corley has performed financial review analysis audits and developed reporting guidelines for cost and revenue variances to enhance operations effectiveness within hospital departments. She was instrumental in establishing quarterly hospital financial analysis and training sessions for medical department heads (Hospital Reimbursement for Clinical Managers). Ms. Corley has developed and provided accounting and coding training programs for medical offices, clinics, and hospitals. As a university faculty member, Ms. Corley taught managerial and cost accounting emphasizing cost controls, reporting procedures, analytical processes, and reimbursement practices. Ms. Corley holds a Bachelor of Science degree in Business Administration along with a Masters of Business Administration and is credentialed as an AAPC Certified Professional Coder (CPC). Custer, Dr. William (Bill) Active in local professional accounting organizations and a member of HFMA, Ms. Corley serves on the Georgia UB-04 Committee and the State Medicare/ Medicaid Crossover Claims Task Force. She was recognized as Georgia HFMA’s Most Valuable Member for a series of presentations developed and provided on Medicare’s Outpatient Prospective Payment Systems (OPPS), and was awarded the Bronze Merit Award by HFMA for her work with CPAR (Certified Patient Account Representative) training. She is a frequent HFMA speaker who is often invited back for a second and even third presentation due to her strategy-packed sessions and in-depth knowledge of current governmental regulations. Ms. Corley is a published author on PFS and Revenue Cycle topics. William Custer is an expert in the areas of employee benefits, health care financing and health insurance. Prior to joining the college in 1995, he ran his own research firm in Washington , D.C. Custer also has been the director of research at the Employee Benefit Research Institute (EBRI) in D.C., as well as serving as an economist in the Center for Health Policy Research at the American Medical Association. He authored numerous articles and studies on the health care delivery system, insurance, retirement income security, and employee benefits. Cornicelli, Kari, FHFMA, CPA Dorsey, Sherry, MBA, CMPE 2014-15 HFMA National Chair Kari Cornicelli is VP/CFO for Sharp Metropolitan Medical Campus in San Diego, CA. The Metro campus consists of four hospitals totaling 800 beds, including Sharp Memorial Hospital, Sharp Mary Birch Hospital for Women and Newborns, Sharp Mesa Vista, and Sharp McDonald Center. Kari has over twenty-five years of healthcare experience and has worked in both the for-profit and not-for-profit environments. She earned a BS in Accounting from Weber State University, is a licensed Certified Public Accountant, and a Fellow in the Healthcare Financial Management Association. She is also a graduate of the California Healthcare Leadership Program. Kari has over twenty-five years of healthcare experience and has worked in both the for-profit and not-for-profit environments. She earned a BS in Accounting from Weber State University, is a licensed Certified Public Accountant, and a Fellow in the Healthcare Financial Management Association. She is also a graduate of the California Healthcare Leadership Program. Kari is the 2014-2015 Chair for the HFMA National Board of Directors. She is also a past president of the San Diego HFMA Chapter. Additionally, Kari has served as a board member on the California Hospital Association Board of Directors and on the Neighborhood Healthcare Board of Directors, an organization of community clinics in San Diego. A member of HFMA since 1986, Ms. Cornicelli’s involvement with the National Association includes serving on the E-Learning Advisory Group, the Health Reform Advisory Committee, the National Task Force for Revenue Cycle Key Performance Indicators, the Patient Friendly Billing Project Task Force, the National Board of Directors, the National Executive & Compensation Committees, the National Strategic Planning Council, the National Audit & Finance Committee, and the National Advisory Council. She has also served as a Region 11 Symposium Treasurer. In 2010, she was a panel speaker at HFMA’s MAP Conference, ANI PreConference, and Audio Teleconference. Ms. Cornicelli has also served the San Diego Imperial Chapter as Director, Treasurer, Secretary, Vice President, President-Elect, and President. She has received the Follmer Bronze, Reeves Silver, and Muncie Gold merit awards. She is also a recipient of the HFMA Medal of Honor. Associate Professor, Center For Health Services Research, Georgia State University Dr. Custer is the director of the Center for Health Services Research and holds a joint appointment in the Department of Risk Management and Insurance. President & Chief Administrative Officer, Northeast Georgia Physicians Group Sherry Dorsey has over 20 years leadership experience with multi-specialty group practices and currently serves as President/CAO for Northeast Georgia Physicians Group, a multi-specialty group of over 200 providers. Previously, she has held similar positions with Adventist Health System’s Physician Enterprise and with HealthPoint Medical Group/ BayCare Health System. Northeast Georgia Physicians Group (NGPG) is one of the largest multispecialty groups in Georgia. NGPG brings together more than 200 physicians, physician assistants and nurse practitioners, along with other clinical staff, at more than 55 locations. NGPG is affiliated with Northeast Georgia Health System, which serves almost 800,000 people in 17 counties across the region. Our Mission is to improve the health of our community in all we do. Our Vision is to be the preferred and indispensable healthcare resource throughout Northeast Georgia. Our Core Values include Respectful Compassion, Responsible Stewardship, Deep Interdependence, and Passion for Excellence. Dougherty, Cathy, FHFMA VP Revenue Cycle Management, Gwinnett Health System Cathy Dougherty, FHFMA, is the Vice President of Revenue Cycle Management at Gwinnett Health System in Lawrenceville, GA, where she has been employed since 1990. She is currently responsible for the system’s revenue cycle operations, and has been employed in healthcare revenue cycle management for 30 years. Cathy has been a speaker in the healthcare revenue cycle area in many venues over the years. Cathy is a Certified Healthcare Professional (CHFP) and a Fellow in HFMA. She served as the 2005-2006 President of the Georgia Chapter of the Healthcare Financial Management Association (HFMA) and represented Region 5 as the Regional Executive for National HFMA in 2013-14. In 2012 the Georgia Chapter of HFMA recognized Cathy’s service and love for mentoring by naming an award in her honor: “The Cathy H. Dougherty Distinguished Mentoring Award”. 9 Manager of Clinical Documentation Improvement, Emory Healthcare management, health information management, chargemaster, and patient accounting matters. Bonnie Epps is Manager of Clinical Documentation Improvement (CDI) for Emory Healthcare. The Emory CDI program is one of the largest in the country, with 19 FTEs reviewing approximately 45,000 discharges annually and enjoys a physician query response rate of 97 percent. Ms. Epps’ education includes a Diploma in Nursing from Piedmont Hospital Nursing School, a Masters of Nursing in Nursing Administration from Emory University, and a PostGraduate Teaching Certificate from Emory University Teaching Institute. Ms. Epps has enjoyed 38 years practicing nursing, with 29 years in clinical nursing, five years of teaching, and the past five years managing CDI at Emory Healthcare. Ms. Epps speaks locally and nationally on the topic of CDI. PYA is a national healthcare consulting firm serving health systems, hospitals, physician groups and other healthcare providers for over 30 years. Professionals of PYA include physicians, nurses, hospital administrators, certified professional coders, practice managers, attorneys, valuation professionals, auditors, and accountants. The diversity and depth of our professionals allow us to provide unique perspective on the complex issues facing healthcare providers and offer our clients solution-focused outcomes. PYA prides its focus on client service, an unyielding commitment to integrity, objective research and reporting, and creative problem solving. We measure our success by the success of our clients. Gobin, Adam Harris, Laurence, FHFMA Epps, Bonnie, MN, RN Assistant Director of PFS, Emory Healthcare Principal, Triage Consulting Adam Gobin is an Assistant Director in the Patient Financial Services division of The Emory Clinic. Adam joined The Emory Clinic’s Patient Financial Services department in September 2008. He has since managed clinical trials billing, financial counseling, and accounts receivables. Mr. Harris joined Triage in 2000 after graduating from UCSD with degrees in Economics and Biology. He is an active member of HFMA having achieved CHFP (Certified Healthcare Financial Professional) distinction. His volunteer work with the Georgia chapter has earned him the Most Valuable Member and Most Valuable New Member awards. In 2010, Adam served as interim administrator for Oral Surgery. Adam’s current role as Assistant Director includes the oversight of Accounts Receivables, Financial Clearance, and Payment Variance. Adam’s focus and departmental strategies are built on administrative simplification throughout revenue cycle processes. Adam has BA and BS degrees from The University of Georgia, a Masters in Public Health from the University of Georgia, and an MBA in Information Technology from the Georgia Institute of Technology. Adam also obtained a Six Sigma Black Belt certification from the Georgia Institute of Technology. After six years in the San Francisco office, Laurence moved to Atlanta in 2006 as part of the management team for Triage’s second office. His current clients run the gamut from large multi-facility health systems in Pennsylvania, Ohio and Indiana, to varying size facilities in Georgia. He also heads up Triage’s Medicare Compliance Committee, manages the IT and office infrastructure needs for the Atlanta office and coordinates marketing efforts in Georgia and the Midwest. An avid reader and sometimes runner, he also enjoys the occasional home improvement project. But as a father of four he spends most of his non-work time chasing around his beautiful daughters and smiling sons. Gray, Jane, CPA, FABC, FACHE, FHFMA Assistant Vice President, Revenue Cycle, Navicent Jane Gray is the Assistant Vice President for the Revenue Cycle at Navicent in Macon, Georgia. With 24 years of hospital financial experience, she was the Director of Internal Audit and Corporate Compliance prior to her transition to the revenue cycle in 2000. Her current responsibilities currently include Patient Access, Intake Services, Utilization Review, Health Information Management, Coding, Revenue Management, and the Central Business Office. An alumnus of Indiana University with a BS in Accounting, Jane is a Certified Public Accountant in the State of Georgia, is a board certified fellow through the American College of Healthcare Executives, is a Fellow of the Advisory Board Company, and a Fellow of the Healthcare Financial Management Association. Jane has served on HFMA’s National Advisory Council, is currently a member of National’s Revenue Cycle KPI Task Force and has served in many roles for the Georgia Chapter of HFMA, and now holds the coveted position of Past President. Hill, Kristen Revenue Cycle Consultant, Himformatics Kristen has over 11 years of experience in the healthcare industry. Her company, Himformatics, is an Atlanta-based healthcare consulting firm specializing in both revenue cycle and information systems strategies and solutions. Kristen has extensive background in revenue cycle operations, process re-engineering, and selection of and improved usage of technology within the Revenue Cycle. Currently, much of Kristen’s current consulting work focuses around preparing her clients for the ICD-10 transition. Together with several of her Himformatics colleagues, she is helping Vidant Medical Center manage all of the day-to-day activities required to execute a successful ICD-10 program. Holmes, Megan Director of Product Management, Analytics for RelayHealth Hall, Denise RN, BSN Principal, Healthcare Consulting, PYA With more than 25 years of healthcare experience, Denise Hall manages PYA’s Clinical Advisory Services team, providing business advisory services to a variety of hospitals, health systems, and physician organizations. Denise has an in-depth knowledge of governmental compliance, quality, case 10 Megan Holmes is the Director of Product Management, Analytics for RelayHealth. Previously, Megan was Assistant Vice-President of Product Management at Equifax. She has a BA in American Studies and an MBA from the University of South Florida. Her hobbies include playing tennis, cooking, American history, and following the Pittsburgh Steelers. Keckley, Paul H., Ph.D. Managing Director, Navigant Healthcare Paul is a managing director in the Navigant Healthcare practice. With nearly 40 years of experience, Paul brings extensive healthcare industry analysis and policy expertise and leads the Navigant Center for Healthcare Research and Policy Analysis. During the period preceding the passage of the Affordable Care Act, he facilitated sessions between the White House Office of Health Reform and major health industry trade groups as private sector input was sought in the legislation. Paul currently serves on the boards of the Ohio State University Medical Center, Healthcare Financial Management Leadership Council and Lipscomb University College of Pharmacy. He is a member of the Health Executive Network and an adviser to the Bipartisan Policy Center in Washington, D.C. Lee, William (Bill), III, MHA, MBA Chief Strategy Officer, Memorial University Medical Center Bill Lee joined Memorial University Medical Center (MUMC) in 2010 as vice president of The Children’s Hospital. In 2012, he was named chief strategy officer in addition to overseeing pediatric services, Memorial Health Partners, regional development, and physician growth. Lee has more than 15 years of experience in hospital operations, including work at non-profit pediatric teaching facilities. Before coming to MUMC, he served as the executive director of medical affairs administration at Children’s Healthcare of Atlanta. Prior to that, he held leadership positions with The Healthcare Company (HCA), Emory Eastside Medical Center, and Piedmont Healthcare, all in Atlanta. Lee holds both a Master of Health Administration and a Master of Business Administration from Georgia State University, and a Bachelor of Business Administration from Oglethorpe University. He is a member of the American College of Healthcare Executives and past president of the Georgia Society for Managed Care. In 2009, Georgia Governor Sonny Perdue appointed Lee to serve on the Georgia Board for Physician Workforce. M c Elligott, James, M.D. Medical Director for Telehealth. Medical University of South Carolina (MUSC) Dr. McElligott, is the Medical Director for Telehealth at MUSC and an Assistant Professor in the Division of General Pediatrics at MUSC Children’s Hospital. As part of the Southeastern Virtual Institute for Health Equity and Wellness (SE VIEW), a Department of Defense–funded initiative (Principal Investigator: Sabra Slaughter, PhD), Dr. McElligott developed a school-based telehealth program to bring primary pediatric care to underserved children in Williamsburg County, one of South Carolina’s poorest areas. He later assisted in the development of a program to deliver specialty pediatric care through the Duke Endowment grant awarded to Samir M. Fakhry, M.D. to establish a Virtual TeleConsult Clinic at MUSC, making MUSC’s specialty expertise more easily available to South Carolina residents. In 2013, Dr. McElligott was appointed Secretary of the Pediatric Telehealth Special Interest Group of the American Telemedicine Association. He has been a member of the State Telehealth Workgroup since 2011 and a Board Member of Palmetto Care Connections, an organization whose mission is to improve the health of South Carolinians through telehealth, since 2012. Dr. McElligott received his undergraduate education at the University of North Carolina at Chapel Hill and earned his medical degree at the Wake Forest University School of Medicine. He completed his pediatric residency at MUSC, as well as an academic generalist fellowship, earning a Master of Science in Clinical Research degree. Mitcham, Debbie Vice President of Finance and CFO, Northside Hospital Debbie Mitcham is the Vice President of Finance and CFO of the Northside Hospital System located in Atlanta, Georgia. The Northside System consists of 3 hospitals with 776 beds and 150 outpatient locations including physician offices. Prior to working with Northside, Ms. Mitcham worked with the Georgia Baptist Medical Center and HBO and Company. Ms. Mitcham graduated from the Georgia Institute of Technology with a BS in Health Systems. Ms. Mitcham also has an MBA Degree in Finance from Georgia State University. Nagle, MaryBeth Administrator of Reimbursement, Vidant Health Marybeth Nagle is an Administrator for the Central Business Office of Vidant Health in Eastern North Carolina. She has over 20 years of experience in Reimbursement/Revenue Cycle. She earned her undergraduate degree in Economics from Binghmaton University and her MBA in Finance from Fordham University in New York. O’Donald, Karen, CPA Director of Tax and Financial Performance Informatics, Emory Healthcare Ms. O’Donald is the Director of Tax and Financial Performance Informatics for Emory Healthcare. She has over 30 years of experience including more than 17 years in healthcare. Her responsibilities include setting up systems to help drive the Length of Stay (LOS), Case Mix Index (CMI) and Clinical Documentation Improvement (CDI) programs at Emory Healthcare. Ms. O’Donald uses her expertise in current reimbursement trends from both governmental payers and commercial payers in support of financial objectives and systems.She acts as a direct liaison of the Emory Healthcare CFO to identify and facilitate financial performance analytic metrics to address recurring or non-recurring assigned business problems. Ms. O’Donald serves as a finance internal consultant and contract negotiation liaison to Care Coordination, Clinical Documentation Improvement and other departments as it relates to achieving the Emory Healthcare Balanced Scorecard Goals of Quality: Mortality and Readmission and Financial Strength: Internal LOS Index (also key components of the University Healthsystem Consortium Quality & Accountability Scorecard), as well as other key financial performance metrics including Case Mix Index. She designs and generates reports and provides interpretation of reports and action items needed to obtain the overall targets. Ms. O’Donald is a native Georgian and a graduate of Emory University, as well as a member of the Georgia HFMA, and Georgia Society of CPAs. 11 Robbins, Mel Contributor, CNN and Fox News Mel Robbins is a CNN Contributor, award winning Syndicated Talk Radio Host, Best Selling Author and the Founder of Inspire52.com. In the media, she’s “The Defender of Common Sense” providing entertaining and compelling commentary on breaking news. In the real world, she’s one of the top authorities on managing change and leadership and one of the most provocative keynote speakers in America. Her TED Talk on the “5 Second Rule” has gone viral, and her book on managing change and increasing productivity, “Stop Saying You’re Fine”, is an international bestseller that’s been translated into four languages. Mel began her career as a public defender in New York City. After working for DuPont’s corporate litigation team and management roles in several successful technology start-ups, she went on to launch an executive coaching firm advising executives at Google, Johnson & Johnson, Fidelity, Xerox, Wells Fargo, Raytheon, Partners Healthcare and Apple. An article about Mel’s speeches caught the attention of executives at ABC, and Mel’s been a television personality ever since. She’s currently a CNN Contributor and a syndicated talk radio host with the Cox Media Group. In 2013, Mel covered the George Zimmerman trial gavel-to-gavel for HLN. She’s hosted two reality shows: Someone’s Gotta Go (FOX), and Monster In-Laws (A&E); hosted a morning drive call-in show on Sirius, and made countless TV appearances on Dr. Phil, Fox News, Anderson Cooper, Piers Morgan, Good Morning America, Dr. Drew, The Today Show, CNBC, The Talk, Oprah, and FOX Business. Mel’s true calling is delivering keynotes on business and leadership topics to audiences as intimate as 50 and as large as 15,000 for clients like Xerox, Ernst & Young, Fidelity, Johnson & Johnson and large sales, national and leadership conferences around the world. Audiences love her “keep it real” style, crazy personal stories and tactical advice on driving employee and customer engagement, increasing personal productivity and tapping the “Natural Born Leader” inside each of us. You’ll absolutely love her smart, provocative, and hilarious speeches. And, she’ll work with you to customize any speech she gives to re-enforce your organization’s goals and brand. Mel is a Dartmouth College and Boston College Law School graduate. She’s married to Christopher Robbins, co-founder of www.stonehearthpizza.com and they have three young kids. And…don’t be fooled by this lengthy bio, Mel’s passionate but not as type-A as you think - she’s a Midwestern gal who loves nothing more than family, fly-fishin’, home cooked meals and sipping bourbon in front of the fire ;-). She looks forward to meeting you some day soon! Roepe, Justin of Georgia dual-majoring in Accounting and Management Information Systems, and Kyle, a senior at Mill Creek High School. The family enjoys camping, traveling, movies, dining out and family time. Roundtree, Dee Director of Sales, MediRevv For over 20 years Dee has primarily served in leadership and management in the ambulatory and in-patient care setting. For much of this time she was responsible for the centralized revenue cycle management operations and supporting systems for a large physicians organization which was part of a regional university healthcare system in south east GA. Dee later joined the sales team with Sage Healthcare focusing on Revenue Cycle and Electronic Health Record solutions. Here she also managed the sales support team and a business development team. She was most recently with MEA|NEA where she was responsible for leadership of a sales and client support organization providing solutions for electronic document exchange. Dee’s passion and ultimate goal has always been to provide the best services and solutions to support an end to end favorable customer experience for the patient. She approaches this with her efforts to exceed the requirements for providers and facilities whereby they are providing the best patient care supported by excellence in business office processes. Dee’s role with MediRevv as Director of Sales is to develop partnerships with healthcare organizations where excellence in business office operations is a must. With MediRevv Dee’s Revenue Cycle experience will enhance her ability to collaborate with clients in identifying customized solutions to support their unique business needs. Salomon, Julie, RN, BSN Senior Data Analyst, 3M Consulting Services Julie Salomon is a Senior Data Analyst at 3M Consulting Services where she is involved in DRG Assurance and Data Analytics. Ms. Salomon’s education includes a Bachelor of Science in Nursing, Intensive Care Internship, and Infection Control Practitioner Certification. Ms. Salomon has practiced nursing for 27 years with ten years in clinical nursing and 19 years in training and educating CDI Specialists, Coding Professionals, and Physicians on concepts of documentation improvement, compliance, severity/risk adjusted mortality in both MS-DRG (ICD9/ICD10) and 3M™ APR™ DRG methodology. Ms. Salomon has enjoyed working with a variety of hospitals including small hospitals to large university systems across the nation. Managing Consultant, Navigant Healthcare Justin Roepe is a managing consultant for the Technology Solutions segment of the Navigant Healthcare practice with over eight years of healthcare industry experience. During his time at Navigant, Justin has held various positions in business development, service delivery and product development. Currently, Justin works with health organizations across the U.S. to develop analytics around revenue cycle, operations and coding compliance using both Navigantdeveloped applications and Microsoft tools. Justin is the recipient of Navigant’s “Best Innovator” award for his contributions within healthcare technology. In 2011, Justin joined the Georgia HFMA chapter. He has served as the Chair for Benchmarking and Surveys and is currently a member of the Technology Team. In 2011, Justin was awarded the “Most Valuable New Member” award. 12 Justin and his wife Betty have two boys, Cameron, a junior at The University Shamblin, Michael A., CPA Audit & Assurance Principal, Pershing Yoakley & Associates, P.C. Mike Shamblin provides auditing and financial advisory services to healthcare providers including multi-hospital health systems; community hospitals, multi-specialty physician clinics, academic physician practice plans, and other not-for-profit healthcare providers. He has significant experience with internal control design matters. He has assisted several clients in performing organizational risk assessments and in correcting internal control deficiencies. Mike is a frequent speaker on accounting and financial reporting matters impacting the healthcare industry. Mike is a 1995 graduate of East Tennessee State University with a Master of Accountancy degree. He is a Certified Public Accountant licensed in Georgia and Tennessee. Spears Karr, Marion Avery Partners, Inc. Experienced Talent Acquisition Solutions and Leadership Development Professional With 24 years of executive search, team building, human capital consulting and career search coaching experience, Marion has developed a strong understanding of how to help individuals and companies achieve success for the long term in Healthcare, Energy, Biotech, and IT. can execute swiftly and well in response to a rapidly shifting external environment. Quint coauthored The HCAHPS Handbook: Hardwire Your Hospital for Pay-For-Performance Success. His latest book, The Great Employee Handbook, is geared towards employees at all levels. It just hit the shelves in early 2012, and is already getting rave reviews! Quint remains in the field creating tools and techniques designed to make organizations better. Senior Partner/Developer: Accomplishment Culture© Executive Search (ACES) - A proprietary executive search model that utilizes a detailed analysis of the organization, its leaders, the key stakeholders impacted by the position being hired, and ultimately the Purpose and Mission of the organization to source and select the best talent possible for the role. . The ACES approach helps the hiring company to gain significant self-awareness of how the individual team members of that organization’s own personal motivational value systems and behavioral traits impact the success of the person ultimately selected for the role. It is through this process ACES is able to connect the best talent solutions possible and then assist the client in onboarding the selected individual thus greatly reducing the amount of time it takes for the new hire to engage in a productive and significant role within the team. Studer, Quint Founder of the Studer Group Quint Studer spent ten years as a teacher before entering the healthcare industry in 1984 as a Community Relations Representative. From then until he founded Studer Group he served as Department Director, Vice President, and Senior Vice President at a number of organizations and as president of Baptist Hospital in Pensacola, Florida. Each of these experiences built a platform for creating tools, techniques and systems aimed at improving organizational performance and—most importantly—patient care. In 2000, after numerous requests by organizations for assistance, Studer Group was formed. A recipient of the 2010 Malcolm Baldrige National Quality Award, Studer Group implements evidence-based leadership systems that help organizations attain and sustain outstanding results in hundreds of organizations across the United States. Together, they serve a “national learning lab” in which best practices are harvested, tested, refined, and shared with all healthcare organizations through peer-reviewed journal articles, Studer Group publications, and products designed to accelerate change. Quint has written six (6) books. His first book, Business Week bestseller Hardwiring Excellence, is one of the top selling leadership books ever written for healthcare. More than 400,000 copies have been sold. His second book,101 Answers to Questions Leaders Ask, offers practical, prescriptive solutions to some of the many questions he’s received from health care leaders around the country. Results that Last—written to teach nonhealthcare leaders how to apply Studer Group tactics and strategies to their organizations—hit the Wall Street Journal’s bestseller list of business books. Straight A Leadership teaches senior leaders how to create organizations that 13 2014 Fall Institute November 5th - 7th, 2014 Conference at a Glance - Wednesday- Friday Value the Experience…. (Dinner Provided) Tuesday, November 4, 2014 Chapter Leadership Board Meeting, 6:00 p.m. - 9:00p.m. (Dinner Provided)- Riverscape Chapter Activity ACPAR Strategic Finance / Finance / PFS / Revenue Cycle / Patient Professional Development Accounting Operations Access Series / Technology Track Invitation Only Registration Desk Open 12:00pm - 5:00pm 9:00am - 11:00am Strategic Planning 8:00am - 10:00am Session 1 - Medicaid Janey Griffin Wednesday, November 5, 2014 TEAMS Meeting 10:30pm - 11:30am 11:00am - 12:00pm CPAR Lunch on Your Own 12:00pm - 2:00pm Session 2 HIPAA Breaches Dee Rountree 2:15pm - 4:15pm Session 3 - Medicare Linda Corley Chairpersons' Meeting 11:30am - 12:00pm 4:00pm - 5:00pm Session 4 - HFMA 101 & 201 Cathy Dougherty, Past President 05-06; and Susan Clark, Past President 08-09 5:00pm - 6:30pm Session 5 - Kick-Off Keynote Dr. Paul Keckley 6:30pm - 7:15pm Networking Reception (All Registered Attendees/Guests) - Vendor Fair 7:15pm - Until Dinner - Networking Event or On Your Own 9:00pm - 10:30pm After Dinner Mingle - Midnight Sun Lounge Continental Breakfast & Networking Registration Desk Open 7:30am - 11:30am 7:00am - 8:00am Session: 6 - Early Riser Session - Mel Robbins 8:00am- 9:15am 9:15am - 10:45am Session 7 - Key Note: Kevin Brennan Session 8 - CxO Panel: Dr. Kent Bottles, Kevin Brennan, Bill Lee, and Debbie Mitcham Networking Break - Vendor Fair Session 10 - 10:45am - 11:15am Thursday, November 6, 2014 Session 9 11:15am - 12:05pm Physician Analytics Denise Hall and Sherry Dorsey Session 13 GHA Financial Communcations Task Force Jane Gray and Cathy Dougherty Networking Break - Vendor Fair Session 16 - Keynote: Dr. Bill Custer Session 18 - Revenue Cycle Brian Patterson ICD-10 Marybeth Nagle and Kristen Hall Session 19 Microsoft Excel Justin Roepe 5:30pm - 6:15pm Free Time 6:15pm - 7:00pm New Member and Networking Reception (All Registered Attendees/Guests) 7:15pm - Until Dinner and Entertainment 7:00am - 8:00am Session 20 - Joe Adamson Prayer Breakfast Continental Breakfast & Networking 7:15am - 8:00am Friday, November 7, 2014 Session 15 Microsoft Access Laurence Harris 3:10pm - 4:40pm Session 17 - 8:00am - 9:00am Session 21 - Keynote HFMA National Update- Kari Cornicelli 9:00am - 9:50am Session 22 - Keynote: Quint Studer 9:50am - 10:00am Networking Break 10:00am - 10:50am 11:00am - 11:50pm 14 Session 14 Charge Capture Adam Gobin 2:50pm - 3:10pm 4:40pm - 5:30pm Mel Robbins Session 12 - Lunch Key Note: Dr. Kent Bottles Ballroom DEF 12:05pm - 2:00pm 2:00pm - 2:50pm Session 11 - CDI Karen O'Donald, Bonnie Epps and Julie Salomon 12:00pm Session 23 - Session 24 - Quint Studer Making Data Analytics Actionable Megan Holmes Session 25 - Session 26 - A&A Mike Shamblin Telemedicine Dr. Jimmy McElligot Adjournment and Door Prizes (must be present to win)
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