FusionBanking Credit Management Enterprise
Software overview
Take control of
lending credit risk
Market leading
credit management,
origination and
workflow tools for
commercial lending
“Before Misys FusionBanking Credit
Management Enterprise, our business
model increased significantly from
managing small business loans up
to $1.5M to managing complex
relationships with credit needs up
to $3 million. Thankfully, the new
FusionBanking Credit Management
Enterprise platform provides a robust
solution that allows us to handle
these transactions quickly, as well
as precise underwriting tools to
make critical decisions.”
Business Loan Manager
U.S. regional bank
Improving customer experience and profitability
Over the past twenty years, a significant market
opportunity has developed in serving the credit
needs of small and medium-sized enterprise
(SME), middle market and large commercial
lending businesses.
In response to this need, banks must
be able to process loan requests
efficiently and inexpensively. In addition
to growing business lines within a
financial institution, these events,
combined with the complexity of
integrating multiple lending systems,
presents many unique challenges. Misys
FusionBanking Credit Management
Enterprise is the answer.
FusionBanking Credit Management
Enterprise enables banking
organisations to grow and compete
in this changing lending environment.
The solution monitors and minimises
operational, credit and compliance risk
associated with lending while providing
best practice lending process
workflows delivered on a modern
technology platform.
When combined with Misys
FusionBanking Loan IQ for loan
management and accounting,
Misys provides the broadest,
deepest lending solution for large
commercial, middle market and
SME to the market globally.
Misys is the market leader in the
global lending space with over 130
clients worldwide and over 30 years
of expertise in all aspects of lending.
As a single vendor for all your lending
needs, our software gives you
significant cost savings and return
on equity, delivering not only a fully
automated loan origination system
but a full loan lifecycle management
platform that eliminates redundant
data and improves customer service.
FusionBanking Credit Management Enterprise
Sales and customer
relationship
management
Loan
underwriting and
application processing
› Pipeline management
and reporting
› Credit write-up
› Decision rules engine
Legal document
preparation
› Integrated legal
language
› Automated audit
checklists
Loan booking
and servicing
Proactive portfolio
and risk management
› Automatic loan
boarding
› Monetary transactions
& advances
› Portfolio performance
management
› Continuous monitoring
criteria
Collateral
management
› Electronic credit files
› Tickler and tracking
Workflow and business process management (BPM)
Compliance management
Central credit
data warehouse
Existing bank
databases
3rd party and
credit reporting
databases
›
›
›
›
CRM partners
UCC vendor work
Loan accounting and general ledger
Imaging partners
FusionBanking Credit Management Enterprise | Software overview
3
Misys FusionBanking Credit Management
Enterprise in action
U.S. regional bank unlocks potential business
banking growth by unifying and streamlining
its processes.
“It’s so much faster now for a
banker to enter an application
for a customer. With Misys
FusionBanking Credit
Management Enterprise
gone is the frustration of
repetitive data entry.”
Business Loan Manager
U.S. regional bank
A regional bank headquartered in
the U.S. mid-west and servicing the
commercial and retail needs of more
than 300 regional banking offices, was
focused on growing its small business
banking loan portfolio. Processing
loans for seven regions across five
states presented real challenges, with
loan processors and underwriters
accessing multiple systems for each
credit application.
In order to handle the increased
volumes, remain competitive, and
maintain customer satisfaction, the
institution needed to streamline and
consolidate their small business credit
processes. “We needed the right
company to help us build not just a
solution, but the best solution,” stated
the Credit Delivery Manager for
business loans. Misys FusionBanking
Credit Management Enterprise
provided that solution, enabling the
entire workflow of processing small
business loans to be improved.
The multi-phase project began with
the creation of core components and
basic system functions, to accept
and process small business loans
and applications of up to $3 million.
Subsequent phases further enhanced
the bank’s ability to process small
business loans, automate portfolio
management activities, perform
account analysis as well as simplify
post-closing tasks. This consolidation
of activities brought streamlined
processes and workflows to the bank
which resulted in higher loan capture
rates, and faster and more informed
decision-making. And auto-decision
tools for micro-business loans yielded
considerable cost savings.
FusionBanking Credit Management
Enterprise ultimately successfully
replaced five disparate systems,
increased overall efficiency and
expedited service delivery to the
bank’s SME customers.
The bank has now deployed the system
to all regions, enhancing the ability to
process small business loans, automate
portfolio management activities, and
simplify pre-closing tasks.
The Misys FusionBanking Credit Management Enterprise pedigree
4
24+
5
top 10
25+
clients across
North America
U.S.
lenders
years of lending
expertise
Misys FusionBanking Credit Management Enterprise | Software overview
The FusionBanking Credit Management Enterprise advantage
Developed by bankers for bankers, the solution
provides all necessary workflows across the lifecycle
of a loan from origination through to maturation.
Lower risk with increased control
The solution manages and monitors
exposures decreasing operational,
credit and regulatory risk to increase
transparency and satisfy regulators.
Flexible business rules and risk matrices
ensure you have the necessary tools
and insights to control all aspects
of lending risk and compliance. It
accelerates communication through
a common platform and best practice
workflow that automatically manages
approval and routing.
The solution also minimises compliance
and loss risks, by ensuring that
mandatory credit policies and other
rules are enforced. Risks are decreased
with extended covenant, collateral
and documentation tracking and early
warning notifications highlight potential
future default allowing you to be
proactive in your monitoring.
Reduce costs and streamline
processes
FusionBanking Credit Management
Enterprise streamlines and consolidates
your lending environment, reducing
system complexity and removing
redundant processes that can leave you
vulnerable to high costs and operational
risk across the origination process.
Combined with Misys FusionBanking
Loan IQ for servicing and accounting,
the solution ensures a single, rationalised
commercial loan lifecycle management
platform eliminating the need for
multiple niche systems that increase
costs and overheads. By removing
additional licensing, support,
implementation and potential staff
costs, our lending solutions help you
significantly decrease the total cost
of ownership.
FusionBanking Credit Management Enterprise | Software overview
5
“Had we selected a ‘canned’
product offered by other
companies, I suspect their
system would not have
so easily adapted to our
changing business needs.”
Business Loan Manager
U.S. regional bank
Focus on the customer and grow
your lending business
FusionBanking Credit Management
Enterprise contains a customer centric
user dashboard that delivers the right
data to the right people at the right
time, enabling more meaningful
customer dialogue, increasing
customer satisfaction and retention.
The solution provides a 360 degree
view of the customer and the overall
customer relationship.
Users can quickly view and action all
tasks and associated workflows to
expedite faster turnaround on loan
requests and approvals. All customer
information is gathered, stored and
displayed in a single location improving
customer analysis, decisioning and
increased transparency of all credit
data associated with any loan.
Enabling technology
The solution leverages flexible
technology that gives you the ability to
scale your lending business and expand
with your needs. It can handle high
volumes of loan transactions ensuring
you are ready for future growth and
increased profitability. It also provides
flexibility to implement new product
offerings so you can grow into new
business areas.
Dashboards, business rules driven
workflow and data reusability increase
overall usability of the system. With
delivery and implementation options
including rapid implementation, the
solution is flexible enough to meet all
types of deployment needs.
User dashboard provides a quick and easy
way for users to identify outstanding and
priority tasks and the current status of all
of their deals
6
Misys FusionBanking Credit Management Enterprise | Software overview
Product capabilities
Misys FusionBanking Credit Management Enterprise
provides a comprehensive and standardised approach
for gathering loan information, analysing customer
credit quality and managing loan portfolios.
The solution provides ongoing credit
compliance within the commercial
lending book, so you can engage in
more meaningful customer interactions
and make better lending decisions.
Covering all aspects of the credit
workflow and origination process from
initial loan application to loan closing,
renewals and ongoing monitoring
and tracking, FusionBanking Credit
Management Enterprise improves
risk controls throughout the loan.
FusionBanking Credit Management
Enterprise offers a flexible suite
of components that provide
capabilities for:
••Increased lending efficiencies:
Enforces credit policies and delivers
institution defined workflow and
compliance tools.
••Increased growth and expansion:
The ability to scale across business
lines, instruments, regions
and volumes.
••Improved client relationship
management: Provides 360 degree
views of the customer including
relationship mapping and exposures.
••Ability to proactively manage
portfolio: Defined thresholds can be
set to alert key personnel to events or
trends that require closer examination
or action.
Visual key performance indicators provide
quick insights into portfolio performance
and trends as well as comparisons to
established benchmarks
FusionBanking Credit Management Enterprise | Software overview
7
Product capabilities
“Together with Misys, we
quickly designed a new
system that met our exact
needs. Processing of small
business loans by underwriters
is now faster and more
accurate. The majority of
our bankers love Misys
FusionBanking Credit
Management Enterprise.
We are very, very pleased.”
Business Loan Manager
U.S. regional bank
8
FusionBanking Credit Management
Enterprise is a flexible and integrated
or stand-alone solution that covers
the full range of front-office lending
requirements:
••Loan origination and credit
management: FusionBanking Credit
Management Enterprise brings your
current origination and credit
management workflows into a single
consolidated solution. Automation
from a single location brings faster
approvals, improved decision-making
and increased control throughout the
loan’s lifecycle.
••Legal document generation:
FusionBanking Credit Management
Enterprise utilises your attorney
drafted language or language
provided by any other third party.
It delivers speed, accuracy, and
consistency, reducing errors and
assisting with regulatory compliance.
Misys FusionBanking Credit Management Enterprise | Software overview
••Loan boarding and servicing:
Modern interfaces greatly improve
the process of recording transactions
for all loan, deposit, general ledger
and customer information file
systems. The module drives efficiency,
based on an intimate knowledge of
current tools and applications,
emerging technology and mandated
regulatory controls.
••Proactive portfolio and risk
management: Dashboard views
illuminate high-priority portfolio and
risk management data. Users can
easily evaluate current performance
across individual areas of concern,
specific sectors or the entire portfolio.
This advanced module seamlessly
connects with external data sources
as well as older, inflexible, internal
data sources.
••Construction budget monitoring:
Tracking the moving parts and pieces
of a construction project can be quite
challenging. The Construction Budget
module effectively streamlines the
budget management process while
helping to increase communication,
reduce data entry between loan
origination and operations
management and minimise exposure.
••Syndications: Facilitates effective
communication between the lead
bank and all members of a syndicated
credit, saving time and effort. The
system automates investor and,
borrower activities such as payments,
advances, rate option changes,
overdrafts, wires, billing, general
fax/email notifications and more.
Security features apply various levels
of permissions to view, add, update
or delete information and permit
multiple users to access the
information at the same time.
••Asset based lending: The advanced
online system has been designed to
monitor all the factors affecting
disbursements and collateral worth,
such as inventory, receivables aging,
sales, remittances, and float. It has the
flexibility to define commitment
structures, collateral requirements,
and monitoring criteria—while
maximising revenue opportunities
through interest calculation and fee
assessment options.
••Compliance and reporting:
Institutions need a modern approach
to increasingly complex regulations.
Modern technologies integrate
compliance needs with easy-to-use,
day-to-day process management and
controls. The combined compliance
and reporting capabilities generate
valuable business advantages for
clients and a solid foundation for
internal controls to satisfy the U.S.
Federal Deposit and Insurance
Corporation and internal audits.
FusionBanking Credit Management Enterprise | Software overview
9
Professional services and customer support
An industry proven best practice approach – that’s
the guiding principle of our professional services and
support model. Misys clients benefit from our long
track record of successful implementations.
“We needed the right
company to help us build
not just a solution, but the
best solution.”
Business Loan Manager
U.S. regional bank
Professional services
Customer support
Best-practice delivery
The Misys delivery model is
incorporated into our entire product
lifecycle. We leverage best practice
business processes in the design,
development and quality assurance
of all of our products. While we
acknowledge that one size doesn’t fit
all in financial software, we know that
a delivery approach that focuses on
industry proven best practice process
models helps our clients to save costs
and benefit from the institutional
knowledge Misys has developed
across thousands of successful
implementations. It means:
Misys clients benefit from the
expert knowledge of 1000+ resources
worldwide whose primary function
is to provide professional, scalable
software support and maintenance.
••Faster implementation: Repeatable
delivery means projects are shorter
and more predictable.
••Reduced TCO: Clear focus avoids
unnecessary expenditure.
••Less risk: A standard, proven
approach means many risks have
already been mitigated.
Centre of excellence
Co-located with our development
teams, the 200-strong Misys Service
Delivery Centre ensures that we share
best practice both internally and
with partners. It enables us to refine
implementations offsite before
taking them back to the client.
Deep domain expertise
Our technical and application support
people have strong industry and
product knowledge with continuous
technical and industry training programs
to ensure that Misys support teams can
meet your evolving business needs.
Scalable support model
As a Misys client, you can choose from
a standard, professionalised support
model or a specialised, premium
support package depending on your
needs. Because Misys support has a
broad, global footprint that operates in
all time zones and regions, Misys teams
can scale to your requirements.
Valuable advisory services
Our Systems Advisory Group (SAG)
provides system reviews to help clients
understand how to use their Misys
systems more effectively and derive
maximum value from their applications.
SAG reviews have helped more than 80% of
participating customers to identify ways to
utilise their Misys software more effectively
and use more system functionality.
10
Misys FusionBanking Credit Management Enterprise | Software overview
Proven, award-winning solutions
Finovate Europe 2014
Misys FusionBanking Essence: ‘Best of Show’
’
BEST CORE BANKING
PRODUCT OR SERVICE
Banking Technology Awards 2013
Misys: Best Core Banking Product or Service
Misys Bank Fusion
Banking Technology Awards 2013
Misys: Best Payments Product
or Service
Global Trade Review 2013
Misys FusionBanking Trade Innovation: Leaders in trade, “Best Trade
Finance Software Provider”
Euromoney Trade Finance Awards for Excellence
Misys FusionBanking Trade Innovation: Best trade finance techsolutions company
Trade and Forfaiting Review:
Misys FusionBanking trade services solutions voted best technology
for trade finance
Celent: The Big Leagues 2013 - Core Platform Sales
Ranking (2014)
Misys wins xCelent Customer Base Award for EEMEA
TowerGroup: Core Banking Systems for the Large Bank Market
Misys: “Best-in-Class” solution for customer-centricity
About Misys
Misys is at the forefront of the financial software industry, providing the broadest portfolio of banking,
capital markets, investment management and risk solutions available on the market. With more than
2,000 customers in 130 countries our team of domain experts, combined with our partner eco-system,
have an unparalleled ability to address industry requirements at both a global and local level. We connect
systems, collect data and create intelligent information to drive smarter business decisions. To learn
more about how our Fusion software portfolio can deliver a holistic view of your operations, and help
you to solve your most complex challenges, please visit misys.com and follow us @MisysFS on Twitter.
Misys and the Misys ‘globe’ mark are trade marks of the Misys group companies.
© 2014 Misys. All rights reserved.
92 / 1014
Corporate headquarters
One Kingdom Street
Paddington
London W2 6B
United Kingdom
T +44 20 3320 5000