320 Sparta Avenue Sparta, NJ 07871 1-800-992-0132 Important Information for Residential Customers January 2015 Service Electric would like to thank you for choosing us as your service provider. This will be an exciting year as we look forward to providing our customers more channels and new ways for you to experience your favorite television shows and movies. We are now in the process of converting to an all digital system. Information has been sent out in the last few months informing you of this process. All customers will be required to have a digital box or cable card on all of their Cable TV connections. We have begun sending out letters with ordering information for obtaining a DTA (digital box). You can also order your DTA(s) on line at www.secable.com. We plan to have our system converted to all digital by the end of the first quarter of 2015. This will give us the ability to increase our internet speeds, more channel selection with HD capability and opens the door to new technology. MORE CHANNELS IN HIGH DEFINITION COMING IN 2015 WNJN HD CHANNEL 10 HD TBN HD RFD HD (must subscribe to digital tier) COOKING HD (must subscribe to digital tier) ID HD FOX SPORTS 2 HD AMERICAN HEROS HD GSN HD DISNEY XD HD FOX SPORTS 2 HD GSN HD OWN HD More exciting new channels coming in first quarter 2015. BROADCAST BASIC AND EXPANDED BASIC RATES As your service provider we make every attempt to keep costs down, however due to the escalating licensing fees we must pay for the most popular TV programming and costs incurred from Broadcaster’s re-transmission fees, we find it necessary to pass a portion of these costs along to our customer base. Starting January 1, 2015 The cost of Broadcast Basic service will be $22.99 per month. The cost of Expanded Basic Cable Service (now over 150 channels) will be $87.45 (includes Broadcast Basic) per month. NEW BUNDLED RATES Now is the right time to take advantage of our Triple Play... Digital Cable TV,High Speed Internet and Home Phone. All three services starting as low as $118.06 a month! Digital Cable TV, 2.0 Mbps Internet and Home Phone $118.06 Digital CableTV,8.0 Mbps Internet and Home Phone $147.06 Digital Cable TV, 15.0 Mbps Internet and Home Phone $ 154.06 Digital Cable TV,35 Mbps Internet and Home Phone $182.06 Home Phone and 2.0 Mbps Internet $76.40 Home Phone and 8.0 Mbps Internet $90.40 Home Phone and 15.0 Mbps Internet $97.40 Home Phone and 35.0 Mbps Internet $120.40 Digital Cable TV and Home Phone $113.56 Digital Cable TV and 2.0 Mbps Internet $113.90 Digital Cable TV and 8.0 Mbps Internet $127.90 Digital Cable TV and15.0 Mbps Internet $134.90 Digital Cable TV and 35.0 Mbps Internet $160.90 Broadcast Basic TV and 2mbps Internet $54.44 Broadcast Basic TV and 8Mbps Internet $68.44 Broadcast Basic TV and 15Mbps Internet $75.44 Broadcast Basic TV and 35 Mbps Internet $101.44 Internet Only-2.0 Mbps $41.45 Internet Only-8.0Mbps $55.45 Internet Only-15.0Mbps $62.45 Internet Only-35.0 Mbps $83.45 Not a Triple Play or Double Play Customer? Call us now for special promotional rates. FASTER INTERNET SPEEDS We are upgrading our internet speeds in the first quarter of 2015. 2mg will go to 5 8mg will go to 15 15mg will go to 25 35 mg will go to 70 mg New service 100 mg NEW PREMIUM SERVICE RATE HBO - $16.75 CMX - $12.75 HBO/CMX COMBO - $25.75 WE ARE YOUR NEIGHBORHOOD PROVIDER Most of our staff lives here in Sussex and Warren County. We are part of the communities we serve and are here to help and provide you with the best service possible. We value our residents and will continue to strive to meet the specific needs of the community. We offer exclusive local programming, school sports and community event programming that you won’t see anywhere else! We again thank you for giving us the opportunity to be your local cable, internet and phone provider and wish everyone a safe and happy holiday season. Sincerely Your Service Electric Broadband Team