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Windows XP
SD1009
Windows XP Troubleshooting
Administrative Rights
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The most common issues within Windows XP are a result of administrative rights. If you
cannot get the BioStar server to start, you can try running the program as an administrator
as seen in Figure 1.
Figure 1: Run as administrator
BioStar Server Service Stalled
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1. If the BioStar Service is stuck at “Starting…”, you will have to kill the process. To do this:
a. Open Task Manager (Cntrl, ALT, Delete)
b. Click “Processes” and click End Process for “BSServer.exe”
2. Next, you will want to open Windows Services. To open this:
a. In Task Manager, click the Services tab
b. Click “Open Services”
3. Once Services is open, right click on BioStar Server and click “Properties”
4. Click the “Login” tab and change the option to “local system”. Then click Apply/OK
5. Next, right click on the service “SQL Server (BSSERVER)” and click “Properties”
6. Click the “Login” tab and change the option to “local system”. Then click Apply/OK
7. Start the BioStar Service by right clicking on it and choose “Start”
1-855-ENTERID (368-3743)
|
0800-368-8123
[email protected] | www.EnterTechSystems.com
Copyright © 2014, EnterTech Systems. All rights reserved.
1
Windows XP
SD1009
1-855-ENTERID (368-3743)
|
0800-368-8123
[email protected] | www.EnterTechSystems.com
Copyright © 2014, EnterTech Systems. All rights reserved.
2