Safety Newsletter Fall/2014 You can also reinforce appropriate behaviors and actions with praise or a simple, “Thank You for doing a great job”. Be clear and concise in what you want to say and share. SUCCESSFULLY MANAGING SAFETY AND HEALTH WITHIN YOUR ORGANIZATION Safety should become a part of your everyday values and actions and not be seen as an “extra task”. You can also: PERSONALIZE SAFETY OUTCOMES: Let all employees know why it is important to them, and to all in the workplace, to follow safety rules and safe procedures. Let them know what the impact would be if an injury or death occurred due to unsafe behaviors or unsafe acts. Personalize it with the effects an injury would have on their families. Successful safety and health systems have the following in place: COMMUNICATION: The Organization’s values, behaviors and attitudes should be clearly stated and supported. This will demonstrate to your employees that you place a great emphasis on creating a safe workplace. One in which everyone works together for the common good (safety) for all employees. DEVELOP POSITIVE SAFETY ATTITUDES: You can support safe behaviors by fostering the development of attitudes and beliefs. Principals should encourage managers, supervisors and employees to challenge unsafe behaviors and attitudes in each other. You can maximize the continuance of positive attitudes toward safety by encouraging and recognizing those who have demonstrated a positive attitude toward safety or have helped someone else do so. LEADERSHIP: Sending a clear and consistent message about workplace safety and health will indicate to all employees the great value management places on safety. But remember to “walk the walk”, also. Employees watch to see what management does. Help your employees take ownership when developing safety tools. Build trust to eliminate the “Us versus Them” mentality. “OWN” SAFETY RESPONSIBILITIES AND ACCOUNTABILITIES: Those at a safe workplace will: • • • CLARIFICATION: Management should communicate the specific behaviors required of all employees. This can be accomplished in several ways: • • • • • • In person, while walking around Via emails Intra‐net postings on your internal system During safety talks • 1 Understand what they need to do and do it Look for hazards Eliminate or mitigate the hazards prior to an injury Think, before they do something, to be sure it is safe to do Believe they are responsible and accountable for their own safety, and the safety of others Follow the rules Thhe consisten nt message sh hould alway ys be that saafety is a sha ared respon nsibility. Better relation nships increaase the likeliihood that peeople will beehave in a ceertain way an nd that they w will achieve the safety go oals stated in the Compan ny V Values statem ment. Y You can prom mote close in nvolvement with w em mployees to build trust and a respect while w still m maintaining authority a and d adherence to t the safety y prrocess. Equuipment- safeety glasses- w when cuttingg material or uusing power ttools, could save your eyyesight. The best possiblle choice eveery day is too choose to workk safely. If yoou make the right choicee, you will get to go hom me intact at thhe end of thee day. Tho se at home aare countingg on you to m make the wisee choice. C Make a Differencee! The Choices We Make Can KEE EPING YOUR FEET O ON THE GR ROUND We are facced with choices ev very day: Do I have a second cu up of coffee?? Do I grab the umbrellaa annd jacket tod day? D Do I drive dow wn Route 93 3 or do I go down d Route 1228? W WAIT!! On second s thoug ght- let’s forrget that quuestion! Neither highway is much off a choice thhese days. The majority off fall related injuries- 65% %- occur as me level walkking a ressult of falls ffrom the sam surfa faces. (Bureaau of Labor S Statistics). Worrkers who arre injured in workplace sslips and fallss miss an aveerage of 8 daays out of work vs. the 6 daays missed ddue to other ccauses. A very important choice you y get to make m every daay iss the choice to t work safely, at what ever e task you u w will do during g the workdaay. Iff the job requ uires you to lift material,, make the w wise choice an nd select thee right tool such as a dolly orr cart to help p you move it. i Iff it is a box or o item you can c lift, choo ose the correect w way to make the t lift, or ch hoose to ask k for help fro om a co-worker. Making M the right r choice saves your baack or neck or o knees. Thee leading cau uses of slip and fall inju uries inclu ude: • • • • • • • • • R Reaching for an item stored up high presents p you w with another choicec to use u a step sto ool (or a sttepladder), or grab the neearest chair. M Make the safee choice- don n’t stand on a chair- or cllimb up on a table to reach the item. G Going for the step stool or stepladder may requiree thhat you walk k a short distaance to retrieeve it, but it is goood exercisee, and you will w be safer using u eiither one verrsus using th he chair. Falls from heeights- even as small as one or two feet f high can n kiill you. Contamin nated surfacees (wet/oily) Floor surffaces in poor repair Loose maats or rugs; otther irregularr surfaces Spills Weather‐‐ related: ice// snow/rain Lack of em mployee awaareness/ train ning Inapprop priate footweaar Poor lightting Hidden stteps Morre than 80% of slip/ fall accidents takke place on wet surfaces. Speccific areas w where injurries occur in nclude: • • • • M Making the ch hoice to weaar Personal Protective P 2 Parking lo ots Sidewalkss/ walkways//entrances Food prep areas Restroom ms To help reduce slip/fall accidents within your facility you can pay attention to your entrances. Are there good quality walks-off mats in place at all entrances? This will save your organization money by reducing worker’s compensation costs and keeping everyone healthy and on the job. A good mat should: SAFETY GOALSEASILY MANAGED WHEN YOU HAVE A PLAN! • • • • Stop water and dirt at the door Store water and soil for removal Minimize tracking in of water and soil Provide a safe walking surface Our goal in the world of safety is to help our clients ELIMINATE HAZARDS and to correct UNSAFE BEHAVIORS before someone is injured. However, even in the safest workplace, accidents and near misses may occur. The key step here is to immediately address the issue, as soon as you are made aware that something has happened. This means investigating to find the root cause(s). A mat should not: • • • • Buckle or ripple Crack Migrate (move) Fail to contain water Parking lots should be inspected regularly to check condition of the surfaces. Are cracks or pot holes developing? With winter not too far away, now is the time to plan and prepare for treating all outside walking surfaces for inclement weather. Sand or a sand /salt mixture is effective in treating parking lots and walkways. There are other products- ice melt compounds- that are also effective, and they reduce the amount of debris tracked into the building. Caution signage and warning stanchions should be placed in potential wet areas to alert employeesand visitors that floors may be wet and therefore slippery. Having an adequate supply of caution tools readily available in spill-prone areas can help employees by reminding them of the need to clean up spills/ wet spots. Once you have made the commitment to do that, you can go a step further and review past accidents to look for any trends. Look and see where accidents are consistently happening. Are employees who are performing certain tasks getting hurt doing those particular tasks? Studies have shown that it is not always a person’s indifference to safe procedures that results in an injury. Rather, it is a brief moment of inattention that usually ends badly. Inattention can be identified as the root cause of injury in most all categories of accident analysis: A log should be maintained for snow plowing the parking lot and when ice treatment products, or sand/ salt were applied during the day/ evening. A sidewalk log should also be maintained to track when shoveling/ snow blowing was done and when ice treatment was done during the day. • • • • Motor vehicle accidents Power tool injuries Slips/ trips/ falls Lifting Loss of focus in the workplace can lead to serious injury. Supervisors need to remind employees to stay focused on the job at hand. Ask them what they need to get the job done safely, in the best possible way. Planning and preparation will help everyone get through the day with no slip/ fall incidents. Taking the time to improve surfaces now and training employees to identify and remedy hazards in their work areas will do much to reduce slip and fall injuries. 3 Interrviewing and d Hiring 9 Make surre your Job D Descriptions aare up to date and accurate. Esssential Functtions and Physical D Demands sho ould be detailed and accurate.. If one of thee bullets for aan office employeee has the worrds “word pro ocessing” in it, you’re probably duee for a revisio on. 9 Include aa Supervisor ffrom the Dep partment in the Intervview Processs. People who o have done the job, o or are currenttly supervising the job, have a different insigh ht into the job b duties than a Recruiteer/Human Reesources persson. They are betteer able to disccuss the functtions of the job and aassess if the applicant has tthe skills needed to be successfful. 9 Utilize th he “Temp to P Perm” Option n. Temp agencies are a great p place to find taalent. The perm option aallows both yyou and the temp to p prospectiive employeee to see if the job is a good fit. Interview all prospective employees; do not asssume that evvery person they send you is a p perfect match h for the job. The opportun nity to talk with prospectivve employeees allows both you and thee applicant to determ mine if the job b is a good fitt. 9 Backgrou und Checks an nd Referencees. Call previous employers w when possible. Ask about the appliccant’s attendance and job b performaance. They m may only be au uthorized to give hire and terminattion dates, bu ut ask anyway. Ask if they w would hire thiss person again; theeir response o or lack thereo of, can be very tellin ng. 9 Pre‐Placeement/Post O Offer Physicals. Work with a faccility that willl utilize your jjob descriptio on to ensure the applicantt is fit for the position. Another goo od reason why accurate o date job desscriptions aree important. and up to Orieentation and TTraining 9 Compan ny Handbookk. It is important to review tthe Company Handbook on an employeee’s first day to review you ur expectattions, policiess and procedures. In Em mployees an nd superviso ors must stay y alert thhroughout th he workday to keep them mselves, and thheir co-work kers safe. C Constant remiinders, trainiing and instrruction only goo so far. G GOALS: U Ultimately, it is up to each h supervisorr to work witth eaach individu ual to: • • • • • • Plan fo or the job Stay alert Pay atttention Adhere e to the safetty rules established within the Company Don’t rrush or take sshortcuts Go hom me safely at tthe end of the e day PL LAN: A An easy way to do this is to have a da aily safety taalk with you ur employeess. This can be acccomplished d in a few miinutes’ time each day. Eliminating a workplace injury i or neaar miss is ceertainly wortth a few min nutes of yourr time during g thhe day. Iff you really don’t d believee you can tak ke the time on o a daily basis to t do this, wiill you comm mit to doing it onn a weekly basis? b W Will you givee it a try? Pllease let us know k how itt works for you y at your orrganization. Iff you need asssistance in getting g this started, s pleasse coontact your Risk R Controll professionaal. Alll hands on deck! Looks likke we’re all b back in the hiiring mode. SSince it’s bee en a while, he ere are a few heelpful hints to o help with the recruitme ent process. 4 addition to your Company’s Mission Statement, you should also consider a Safety Mission Statement. Be sure to review your Dress Code Policy and the requirements for Personal Protective Equipment. 9 Focus on Safety. Explain the Company’s commitment to providing a safe work environment and the goal of having every employee go home healthy and safe every day. Outline the steps for reporting an accident or a near accident and the importance of doing so. Emphasize the importance of reporting injuries as soon as they happen. Let the employee know about your Safety Meetings, daily/weekly safety talks, and how to become a member of the Safety Committee. 9 Follow‐Up. Orientation does not conclude on the first day. Follow up with the new employee at the end of the first week and periodically over the next few months. Partner a new employee with a more experienced employee. 9 Training, like Orientation, is not a one shot deal. Follow up a few days after a training session to make sure the information was retained. Retrain or fine tune a process if necessary. (This article was provided by Linda Lyons, Brockway‐ Smith Company) The seasonal flu is contagious and can cause mild to severe illness; in some cases it can lead to death. There are 3 types of flu viruses: Type A, Type B and Type C. Type A and B viruses cause epidemics in the US every year. Type C causes mild respiratory illnesses, and is not thought to cause epidemics. Annual outbreaks of the seasonal flu usually occur during the late fall through early spring. The first case of flu was recently diagnosed in the State of New Hampshire. A seasonal flu vaccine is already available. The symptoms for all flu are similar: • • • • • • Fever Sore throat and/or coughing Runny or stuffy nose Headaches and/or body aches Chills Fatigue If you are diagnosed with flu, you should stay home for at least 24 hours, after your fever is gone. You should stay away from others, and avoid work/ school/shopping/public events. Avoid close contact with anyone over 65, or those with chronic medical conditions, such as asthma, diabetes, and/or heart conditions. To help stop the flu from spreading: • Wash hands with plenty of soap and hot water • Use hand- sanitizer • Throw tissues in the trash • Cover coughs and sneezes • Get plenty of rest • Drink lots of fluids- water/ broth/ sports drinks to replace electrolytes FLU SEASON IS HERE Complications of the flu can cause: • • • • Bacterial pneumonia Ear or sinus infections Dehydration Worsening of chronic medical conditions Vaccines are the best tool we have to prevent influenza. Everyone 6 months and older should get a flu shot. There does not appear to be a shortage of flu vaccine this year. WHAT YOU SHOULD KNOW TO PROTECT YOURSELF, AND OTHERS Pharmacists have been trained to give the flu vaccine at many national pharmacy chains. An appointment is not required. Flu refers to illnesses caused by a number of different influenza viruses. 5 Often, out of necessity, workplaces have adapted to older workers. Some employers have recognized the need to be more proactive when designing workspaces for older workers. They are paying attention to the need to have flexible work schedules, ergonomic considerations, good lighting and seating. HEALTHY AGING AT WORK: The U.S. Bureau of Labor Statistics has indicated that by 2015, one in every 5 Americans will be over 65 and one in four Americans will be 55 by the year 2020. The aging workforce phenomenon is real, and it is global. As workers age, the safety, health and well-being of the workforce will be vital. SIMPLE STRATEGIES THAT WORK: There are some simple things you can do as an employer to prepare your workplace for a safer and a more age- friendly workforce: • • • • • Having appropriate programs, and support in the workplace and the community, can help workers live longer more productive lives. • SAFETY and AGING: Older workers tend to experience fewer workplace injuries than younger workers. This may be due to their experience, from years in the workplace, or it may be due to extra caution and awareness with regard to their physical limitations. When they do have accidents, it may take them longer to heal, so employers should have a good return–to–work program in place. • • Older Workers prefer jobs that offer flexibility in schedules and work conditions, work locations and tasks Match the tasks to the worker: Self‐directed work and self‐directed rest breaks; less repetitive tasks Avoid prolonged sedentary work: provide sit/stand opportunities and ability to walk around during the day Manage those hazards! Conditions that often challenge older workers include: noise, slip/trip hazards, physical hazards, heat and cold, poor lighting Provide health and wellness benefits; provide information on healthy nutrition, smoking cessation, medical screening to reduce risk factors Proactively manage reasonable accommodations and return‐ to work after illness and or injury Invest in training and in building worker skills: Help older workers adapt to new technologies; understanding that there is high stress felt by older workers Provide aging workforce management training for supervisors on the best ways to manage an age‐ diverse workforce (Information for this article is from the CDC) BENEFITS of an AGE-FRIENDLY WORKFORCE: Employers continue to see the benefits that older workers bring to the job. Not only do many have more experience, they also have greater knowledge about the jobs. They tend to have less job stress, and get along better with coworkers They also tend to be more cautious on the job, and are more likely to follow rules. 6 Ansswer: Revisiit the correctt way to exitt the cab, withh ALL driverrs. Remind tthem of the tthree points of coontact. Pointt out specificcs such as thhe use of the m map pocket for papers annd cups or pplacing the cup on the floorr boards. Reiiterate the neeed for drivvers’ hands too be free of iitems so theyy may SAF FELY exit thhe cab, usingg the 3 pointts of conttact. INVES STIGATING G AN ACCIIDENT A ASKING TH HE “WHYS S” and “THE E “WHATS S” WOR RKING ON N ROOFS Over the yeears we have been rreminding members thhat one of our biggest exposures for injury iss working on roofs. W We have strongly enccouraged all of our m members to outsource thhese types of jobs to a fully insured conntractor. Oveer the past 100 years we hhave had seveeral serious injurries relating to working on roofs andd a few havee cost the grooups over $2250,000. Receently, we haad another seerious injuryy resulting from m an employyee falling w while workingg on a roof. In thhis most receent case the employee w was up on a flat rroof drying the roof off with a leaf bblower so the rroof could be repaired. T The employeee fell apprroximately 4 feet from thhe roof he w was on to anotther flat rooff at a lower llevel. He lannded on his backk, and becauuse he was w wearing a bacck pack leaf blow wer, he brokee several verrtebrae. Moost likely, this employee w will be out off work for seeveral monnths. In liight of this inncident, we w would againn like to urgee you to outssource any w work involvinng a height abovve one storyy, especially roofing workk, to a fully insuured contracttor. Be sure the contracttor supplies you with a curreent Certificatte of Insurannce, incluuding Workeers’ Compennsation, befoore he is allow wed to do anny work at yyour facility. H Here is an ex xample: Y You have justt received th he report of an a accidentann employee injured i his ankle. a Once you y have taaken care of the employeee’s medical needs, you sttart to condu uct your accid dent investig gation. Y You ask: Wh hat happened d? A Answer: Fred d slipped wh hile exiting th he cab. Y You ask: Wh hy did Fred slip? s A Answer: He was w facing out o when he exited the caab. Y You ask: Wh hy was Fred facing out? A Answer: His hands were full. Y You ask: Wh hy were his hands h full? A Answer: He was w carrying g the delivery y papers and d a cup of coffeee. Y You ask: Wh hy was he carrrying the iteems down? A Answer: His first stop alw ways offers him h a cup off cooffee, and hee needs the delivery d papeers for the deelivery. Y You ask: Wh hat other alteernatives are there to caarrying the cup c and papeers? A Answer: The papers can be b put in thee map pocket annd retrieved at ground leevel. The cup p can be tuucked into th he map pockeet, also. Or, the cup can bee placed on the t cab floorr to be retrieved from grround level on o the passenger side. Y You ask: Wh hat can be do one to elimin nate the reeoccurrence of this incid dent? 7 South Boston Area Office 639 Granite Street, 4th Floor Braintree, MA 02184 617-565-6924 Here is a list of some of the tasks that should be outsourced to a fully insured contractor: 9 Roof cleaning 9 Roof repair 9 Ice dam repair 9 Installing/removing gutters 9 All chimney work 9 Installation/cleaning/repairing of skylights 9 Removing snow and ice from a roof 9 Cleaning of gutters above the first floor 9 Cleaning of windows above the first floor 9 Brick and mortar work above the first floor *Employers under Federal OSHA’s jurisdiction (this is Massachusetts) must begin reporting by January 1. Establishments in a state with a State run OSHA program should contact their state plan for the implementation date. To inquire about available Loss Control Services please contact: If you have any questions please contact your Loss Control Consultant. Terry Buckhout- Regional AVP Risk Control Manager -978-933-4143 William O'Connell - 978-933-4119 Margery Young - 978-886-9233 Katrina Willis - 978-289-7482 UPDATES TO OSHA’S RECORDKEEPING RULE Starting January 1, 2015: All employers* must report: • All work‐related fatalities within 8 hours Within 24 hours, all work-related: • • • Inpatient hospitalizations Amputations Losses of an eye How to Report Incident • • • Call 1‐800‐321‐OSHA (6742) Visit http://www.osha.gov/report_online Call your nearest OSHA area office during normal business hours: North Boston Area Office Shattuck Office Center 138 River Road, Suite 102 Andover, MA 01810 978-837-4460 Springfield Area Office 1441 Main Street, Room 550 Springfield, MA 01103-1493 413-785-0123 8
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