1. society
2. work
3. contracts

GOVERNMENT
DEPARTMENT
'I1ml WCf)K
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ISRO TElEMETRY TRACKING
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AND
COMMAND IOWORK nSTRAC]
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~~.12q13,
31R, 2~
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PLOT NO. 12 & 13, 3rd MAIN, 2nd PHASE
PEENYA INDUSTRIAL AREA
1ftmn 3i"II'.IWIct;~
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- 560
"fflr:~,
- 560
BAN GALORE
058. 'I1ml
058. INDIA.
Fax: 91-80-28394249 & 91-80-28094125
Telephone: 91-80-28395129 & 91-80-28094000
DID group : 91-80-28094000 to 91-80-28094599
GRAMS:1STRAC, E-iTiail:
: 91-80-28394249& 91-80-28094125
: 91-80-28395129 & 91-80-28094000
: 91-80-28094000 to 91-80-28094599
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OF INDIA
OF SPACE
t-iR1 :
""_
_n_._
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No.ISTRAC/CMD/MOX/DW
Dated:-19.11.2014
/Quot-52/14-15
Dear Sirs,
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Sub: Non Comprehensive Annual Maintenance Contract for Dumb waiters installed at
Security Complex of dining hall panel, Byalalu, ISTRAC, Bangalore.
Ref: No. ISTRAC/CMD/Main/D.W
Plf''''~p
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finn
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/Quot-52-/14-15
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Dated:-19.11.2014.
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and conditions for the subject work. You are requested to submit your competitive offer
to this office of address mentioned below by duly filling in the schedule of quantities
indicating the rate in figures and in words in a sealed envelope superscibing the name
of the work as mentioned in the subject and the enquiry No as indicated in the reference
before 14.30 on 27.11.2014.
Quotation will be opened in the presence of attending tenderers or their
authorized representatives on 28.11.2014 at 15.00 Hrs onwards in the CMD office.
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Thanking
You
Yours faithfully,
~.<i!t.~/K.G.
sC
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(~ 'Qd1~)/HEAD (CMD)
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INDIAN SPACE RESEARCH
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ORGANISATION
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(ISRO)
GENERAL TERMS AND CONDITIONS
1. Quotatiopn should be accompanied with EMD in the form of DD
amounting to Rs 1080.00 (Rupees One Thousand Eighty only) drawn
in the favor of Senior Accounts officer, ISTRAC.
2-:-Rate quoteasnarroeexCIUsive of service tax. Service tax shall be paid
by the agency and on production of proof of payment the same shall
be reimbursed by Department.
3. Security Deposit to 10% of tender value will be deducted and same
will be released on completion of defect liability period of 03 months
from the date of completion.
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Annexure' A'
NON COMPREHENSIVE
ANNUAL MAINTENANCE CONTRACT NON-CAMC
FOR DUMB WAITERS INSTALLED AT SECURITY COMPLEX OF DINING HALL
PANEL BYALALU, ISTRAC BANGALORE.
01. DESCRIPTION AND QUANTITY:
DUMB WATIERS -100 kgs handling capacity -2 Nos
02.Location:
Security Complex of dining hall,
Byalalu,
ISTRAC
Bangalore.
03; Period of contract:
This contract is for a period of 01 year from the date of issue of contract with a
provision for extension for a further period of 12 months.
4.0 SCOPE & MAINTENANCE:
The Service shall be inclusive of all service and repair charges towards parts
of dumb waiters. In case of Replacement of spares arises, like Gear Box, wire rope,
and drive motor arises, the same shall be informed which will be provided bv
department.
4.1
Breakdown Calls:
The contract includes preventive and breakdown
maintenance
service.
Necessary service card and preventive maintenance service report are to be
printed
and maintained
and submitted to Department periodically.
Unlimited
Nos.
breakdown/emergency
uT...h &.L
".1 hn
.&
c nf n"cc
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of
breakdown
in dumb waiters
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.nfn..",,,,t;nn
call
and
complaints
about
shall be attended to immediately
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4.2
The contractor should depute well experienced
and qualified
service
TechniciansjEngineers
for maintenance of the dumb waiters. The downtime
should be kept barest minimum and all the repair works should be attended to
at our site to the extent possible.
4.3
The contract is liable to be terminated by giving One month notice if the work
is not carried out as per terms and conditions stipulated in the contract.
4.4
The contract shall ensure that there is no delay in repairing
of the units.
2
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4.4
The contract shall ensure that there is no delay in repairing
of the units.
4.5
The contractor has to make his own arrangements
for transport of his
personnel and equipment including the cabins handed over for servicing and
maintenance to contractor workshop in case of need and back to ISTRAC.
4.6
The contractor shall provide all necessary tools and special equipment's
as r-eq\lired such
for
as-welding-m-aehifle,--ga5-"-W-eldingr---dr-illing~acl1ine--etc,
maintenance of-unit-S-a-t-site.
4.7 Service shall include:1.
2.
3.
4.
5.
Lubricating the guide Rails
Lubricating of drive motor.& Gear Box bearings
Checking of excessive vibration in the unit.
Checking of all electrical connections.
Checking sound level and safety of electrical components and
connections.
6. Checking of all contacts including repairs.
7. Checking of speed of dumb waiter and level of landing.
8. Checking ail lImIt switcnes
9. Checking all fasteners
10. Checking all push button switches in both ground & first floor.
11. Checking of doors & collapsible gates of dumb waiter
The dumb waiters to be maintained and examined regularly once in a month.
The break down calls to be attended during working hours, complaint will be
registered at your control station and complaint number to be issued from your
company.
Repair of motors ,Controllers and machine to be carried out.
Repair of hoist way doors, gates sills, safety edges, car and hoist way enclose, door
frames, Vision glass and frame, car flooring painting, landIng boards and car board,
push buttons, jewels, electric mains, wire rope, trailing cable, wires and coils to be
carried out.
4.7 At the end of the contract period both the dumb waiters should be handed over to
the Department in good working condition.
4.8The contractor should arrange the work as per the time stipulated, subject to
security checks and restrictions of the Department. Contractor's service providers
should wear the identity badges assigned to them while working for identification.
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4.9
If any of the service providers of the contractor shall break, deface, injure or
Destroy any part of the building in which they may be working or any building road,
Krebs, fence enclosed water pipes, cables, drains electric/telephone
posts or wires
trees, grass or grassland or if any damage
shall happen to work while in progress, the contractor shall make good the
same at his own expense or in default the Department
may cause
good
_u..
..
. .
. by
4.10
4.11
4.12
4.13
4.14
4,15
4.16
4.17
ContrartoT
riskaiid--COsfofthe
~gericyattlie
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All necessary manpower like labour, welder, Electrician, etc., required for
completing the job to the satisfaction of Engineer In Charge, shall be arranged
by their own cpst.
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The contractor shan malnhlln,servicecardiiiiauplicale.
(Qnefor YQu.rrecords
and the other for our records )for the dumb waiters as directed by our Engineer
In Charge and the same shall be got singed by our Engineers after completion
of each course of maintenance service.
The preventive maintenance shall be carried out normally during working
hours only and the contractor have to furnish us the manufacturers approved
formatfprogram.me
or such preventative maintenance schedule. It shall bz
responsibility of contractor to keep the equipment covered under the subject
service contract in sound working condition during the tenure of the contract.
The contract shall make his own arrangements for safe guarding our and their
materials and Department will not be responsible for any loss/damage.
In case contractor fails to carry out the works to the satisfaction of Department
and if there is any disruption in the smooth functiomng of the activities,
Department reserves the right to make alternate arrangements for execution of
work at risk and cost of the contractor.
The contractor is wholly responsible for any accident and compensation
_~ya1?.!~_t_~_!!!el'ersonnel employed by them and working under their control.
They should keep.-Department -JUlfyTndemnlf1e,Cagainsfuany:
aaim- in. this
regard.
Adequate number of Engineers, Supervisors and workmen should be engaged
with proper materials tools/plants for satisfactory exaction of the work.
The supply of the spares and implements required for the work connected
with the execution of subject contract will be the total responsibility of the
Department.
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-- 4-4.18
The contractor shall duly comply with all the requirements of the labour laws
viz., the minimum wages Act, wherever it is applicable, Contract labour
(regulation and AQQUti()n).Ac:t.W9Xl<l11.en'
s Compe:ll~ation.t\ct, Provident fund
Act and rules made there under. The contractor shall be responsible for
Employees State Insurance Act and other Acts as applicable from time to time
foLthpir ~prvice providers and ~hall keel? Department fully indemnified and
a amst
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aIiVleaF
action or court
situations,
costs or claims, loss or any liability
execution of the work envisaged under this contract.
4.19
-~------
- roceedin71a~and---order
arising
in the course
of
If the contractor fails to perform the contract or fails to carry out the contract to
ti~~-prepudiates
tne--sal:I~faaio!1~1!LtJl~~1J~E~ii!~!lI~!!iE~
&l!lY~period--.contractual obligations
before the expiry of the contract
. The Department reserves
the breach of the contract
of the contract at the risk
the balance or contracted
any
of - the
the right to recover from the contractor damages for
or terminate the contract as whole or terminate a part
& cost of the contract or without prior notice and get
work executed through some other agency and hold
tl-lc ':GnITa\:tGrlia.bl~ fo:r ~11 th~ !css~s 2.!!.d__ex~e!!.se5in~11Tred;
4.20
4.21
The decIsion of ISTRACsnallDe fiilalwith tegard-tosatisfactorymaintenance
of the contract and is automatically binding on the Contractor.
The contractor should engage service providers who have completed 18 years
of age only shall be physically fir and should not be suffering from any
communicable Diseases. Tne Contractor shaltbe responsible for covering the
risk of service providers and other technical service providers deputed for
executing the servicing work at our premises.
4.22
reportedto-beUof
dou1Jtfuliiilegrity/unwholesom:e
-behavior:.
4.23
It shall be sole responsibility of the contractor to settle disputes if any arising
out of the engagement between himself and the serviced providers engaged by
him and the Department will not in any way responsible in the event the
service providers approach the competent authority under the act of the court.
The expenses incurred if any, in the behalf shall be borne by the contractor.
4.24
The service providers employed by the contractor in our premises will have to
strictly adhere to the discipline of the Department. Where ever necessary the
contractor will have to furnish their service providers with necessary safety
appliances and ISTRAC will not be responsible for any accidents and injuries
...5
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-5-to contractors service providers during the course of work.
5
The mai:ritenance charges shall be finn arid fix~d. during theuc1.trtency of the
_ .
subjecLoontract..
6
.
the Depil11mental shall be at liberty to recover Income tax. at source as
applicable from the bills submitted for which TDS Certificate shall be given
alDng-withthe payment.
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The number of dumb waiters available may vary and payment will be made
depending- upon the dumb waiters available and maintainecl-at the time of
~illiJlg. New dumb waiters Inay be illtr~<!1.1cedor exi~t~ng dumbwCliters may
be withdrawn from maintenance as the need arise. Payment will be worked
.
OULFio)iorliQll~IeJy
_f<>r_tlji!-=p~i-iQ,!jjlu:!!i~ili!~Ilapce
- from
basic--rate-
by _the
contractor.
NOTE:
1. The firm shall submit the service report/ inspection report in a printed form to
the Department
after
obtaining
the signature of concerned/ authorized
Department official for every maintenance.
.~... ...
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L... l'llU dUVd.llCe pdYlnellt
qY:Cifterly basis
.
..
Will ue IHdue
J"
lul
."1.
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liLiS COlYLiaCi.
i'aYiLLcIiL: v'viii ::;2 liiCi.GC C~
on submissi0l!()t~<:J:'Y.!'=<:_~~E~~~~after completion
of maintenance
duly singed and certified by our Engineer in charge.-3. Site history and customer feedback shall be maintained by the service
provider.
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