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2. hardware
3. computer peripherals
4. printers, copiers and fax
5. printers

Customer Expectation Document for
Phaser 6500 and WorkCentre 6505
This document describes space, electrical, environmental and
operating parameters for the Xerox Phaser 6500 Printer and
WorkCentre 6505 Multifunction Printer.
Product Range/Positioning:
Configuration
Average
Monthly Page
Volume
450
750
Phaser 6500
WorkCentre 6505
Maximum Duty
Cycle -1 month
40,000
40,000
Maximum copy/print volume supported under standard vendor
supplied service for any single month. Customers should consider
higher volume machines or multiple machines if average monthly print
volume approaches duty cycle on a continual basis.
Center, 1-800-822-2200 US, is available for ordering Xerox supplies,
including paper and other throughput material.
Consumable Items
CMY Standard Capacity
Yield *
1,000
CMY High Capacity
2,500
K High Capacity
3,000
* Toner cartridge yields are determined in accordance with ISO/IEC
19798.
Installation Considerations

Copy/Print Speed
The Phaser 6500 and WorkCentre 6505 print speeds vary depending
upon whether it is performing single-sided printing or 2-sided printing
and also which print mode it is in. Speed is based on a letter size page
on 20 lb. bond.

Print Speed (Letter / A4)
Print Mode
600 dpi
standard
600 dpi
enhanced
Simplex
(pages per minute)
Color
Mono
Duplex
(page sides per minute)
Color
Mono
24 / 23
24 / 23
17 / 17
17 / 17
24 / 23
24 / 23
17 / 17
17 / 17
Standard Configurations
The Phaser 6500 and WorkCentre 6505 are available in the following
configurations:
XNA Sold
106R01591
106R01592
106R01593
106R01594
106R01595
106R01596
106R01593

Physical delivery of the Phaser 6500 and WorkCentre 6505 will
be by a Xerox authorized common carrier (such as UPS). The
customer is responsible for un-boxing, setup and connecting
it to the network.
The Phaser 6500 weighs up to 40.0 lbs (19.4 kg) lbs for the
mainframe and is a two person lift. The WorkCentre 6505
weighs 62.5 lbs (28.4 kg) and is a two person lift. Please take
this into consideration and determine if installation services are
needed.
Fee-based installation services by Xerox are available. These
services do not include connecting it to the network which are
still the responsibility of the customer.
Space Requirements:
Adequate space is required for ventilation, ease of operation,
replacement of consumables and service. The dimensions and
weights are as follows:
Phaser 6500
WorkCentre 6505
Width
15.9” (403.5 mm)
16.9” (430 mm)
Depth
16.75” (425.5 mm)
21.4” (544.2 mm)
Configuration
Description
Height
16.4” (415.6 mm)
23.0” (584.4 mm)
6500 N
Phaser 6500N with 400MHZ processor,
256 MB Memory and Standard Networking
Phaser 6500DN with 400MHZ processor,
256 MB Memory, Standard Networking and
Standard Duplex
WorkCentre 6505 MFP N with 533MHZ
processor, 256 MB Memory, Standard
Networking and 35 Sheet ADF
WorkCentre 6505 MFP N with 533MHZ
processor, 256 MB Memory, Standard
Networking, 35 Sheet ADF and Standard
Duplex
Height with
extra tray
20.6” (522.6 mm)
27.2” (690.4 mm)
6500 DN
6505 N
6505 DN
Accessories / Upgrades
Part #
Description
097S04269
097S04069
097S04070
097S04264
097S03740
Productivity Kit (512 MB Memory)
Duplex Unit
250 Sheet Feeder, Phaser 6500
250 Sheet Feeder, WorkCentre 6505
Wireless Network Adaptor




For hall or exit route installations add 44” more in front of the
machine to meet fire code requirements
Customer should provide a table or desk capable of supporting
the weight of the equipment or purchase the optional stand
A minimum of 58.4 inches (1485 mm) clearance from the floor to
the ceiling or the nearest overhead obstruction is required
A minimum of 7” (178mm) is required between the wall and the
back of the unit. (this information is likely located in the User
Guide, or Install Guide )
Energy Star
Energy Star is a government-backed program helping businesses and
individuals protect the environment through superior energy efficiency.
The Phaser 6500 and WorkCentre 6505 are Energy Star qualified.
This means that the machines have been tested and meet Energy Star
criteria. The products automatically switch to a Power Saver mode
after an idle period. The customer can adjust the Power Saver mode
as described in the user manual.

Equipment is shipped with a starter print cartridge (yield 1,000)
Operating Supplies/Consumables
To order supplies contact your Xerox Representative or call the Xerox
Supplies Telebusiness Center. The Xerox Supplies Telebusiness
Network/Software
Terms and product names used in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
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Customer Expectation Document for
Phaser 6500 and WorkCentre 6505
Printer
Management
Printer
drivers
Languages

Xerox CentreWare Internet Services

Xerox CentreWare Web

HP OpenView
Windows
/2003/XP/XP Pro/Vista/Windows 7/
Server 2008
Linux (Redhat and SuSe)
Mac 10.5 or greater (OS 10.4 through a PPD)
CITRIX is supported and certified
WHQL drivers are available at www.xerox.com
PCL6 and PostScript 3 emulation
Scanning




Network Scan – to SMB and FTP Server via CentreWare Internet
services
Scan to e-mail – up to 100 e-mail addresses. Up to 10 e-mail
group addresses may be stored in device memory. Each e-mail
group may have up to 10 addresses associated with it.
Direct Scan to PC via USB and network is supported.
Scan to USB memory key via front panel USB port



may be necessary to try several different brands of
envelopes to find one that minimizes wrinkling and jamming,
and to ensure best performance
All envelopes should be printed single side only
Strongly suggest that Xerox transparencies be used and
separate each page with transparency separators.
Do not overload paper trays
Duplexing
Automatic printer duplexing: Automatic duplex printing on standard
size media up to 8½”x14” (legal) and 20-24lb (75-90 gsm) can be
performed from all trays.
Reference Material
In North America, the product is shipped with a hardcopy version of
the Quick Use Guide and the Quick Install Sheet. The device also
ships with a CD containing electronic (PDF) manuals and drivers.
Customer Support:
Faxing






Walk – up Fax.
LanFax (Print-to-fax)
Distinctive ring tone detection.
The following telephone line requirements are applicable:
o Telephone wall jack should be within 7’ of the Line Jack of the
machine.
Telephone service supported:
o
Sole use, non-switchboard or PBX.
o
RJ11 - 6 position, 4 pin modular jack.
o
Single analogue line. (VOiP, DSL or other Digital Phone lines
are not supported)
Installation of analog Equipment onto DSL equipped phone lines is
a Non-Supported Application. The Customer assumes all risk
and liability for any needed Filters or Line modifications, with no
guarantees of functionality by Xerox, or any of its Operating
Groups or Subsidiaries.
First Print Out Time (FPOT)
Printer: FPOT from Ready is less than 13 seconds color and 12
seconds mono. FPOT from Power On is 34 seconds.
MFP: FPOT from Ready is less than 12 seconds color and mono.
FPOT from Power On is 35 seconds.
Input Media Handling
The Phaser 6500 and WorkCentre 6505 will feature a standard 250sheet paper tray and a single-sheet manual feed slot. In addition, the
product will offer an optional 250-sheet feeder.
Tray
Standard Paper Tray
Manual Feed Slot
Optional Feeder
Weight
60 – 216 gsm
60 – 216 gsm
60 – 105 gsm
Output
There is one output tray for the product, which holds up to 150 sheets
(based on 20lb paper), face-down..
Equipment Considerations

Use only paper envelopes. Do not use envelopes with
windows, metal clasps, or adhesives with release strips. It
On-Site service will be provided by Xerox Employees or Authorized
Service Providers. As most service issues can be resolved over the
phone on the first call, customers will be expected to actively
participate in the phone diagnosis and service processes. For
issues that can not be resolved over the phone, customers will
typically receive field service the following day.
In addition to telephone and on site service, customers will also have
access to web technical support. For all service issues, customers
should use the following phone number.
Xerox Customer Welcome Center: 1-800-821-2797
For web support, the URL is
www.xerox.com/officeprinting/support/
Customer Training
Customer Training for the printer and MFP are both self-paced using
the documentation shipped with the unit and the Applications Training
available on www.xerox.com. No fee-based training available.
Responsibility Matrix
Action
Ensure adequate space and power to
install system
Unpack system / components
Connect all system components prior to
powering up the system
Install the client software
Install printer to network, and upgrade
controller software as required
Confirm network integrity
Acquire and install client workstation
network hardware and software
Order & replace Operating Supplies
according to machine instructions
Remove and ship failed components to
Xerox (except Operating Supplies)
Provide Helpline Support
Provide spare parts
Actively participate in telephone service
Provide service
Responsibility
Customer
Xerox
X
X
X
X
X
X
X
X
X
X*
X*
X*
X*
X*
Terms and product names used in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
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Customer Expectation Document for
Phaser 6500 and WorkCentre 6505
*
Xerox responsibility while equipment is under warranty or Xerox
Service Agreement.
Primary customer Phaser 6500 and/or WorkCentre 6505
applications:
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
Special considerations or performance limitations
identified by Xerox and agreed to by the customer:
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
I have reviewed this document and understand the
specifications listed:
________________________________________________________
Customer
________________________________________________________
Xerox Sales Representative
Terms and product names used in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
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