1. No category

CirclesEarth’s
Event#1 Accommodation Site
Planet
11 – 12 February 2015
Planet Earth’s #1 accommodation site.
Facts & Figures.
Founded in 1996 in Amsterdam.
Part of the Priceline Group (PCLN) since 2005.
610,000+ properties in 212 countries.
70,000+ unique destinations offered worldwide.
42 supported languages.
8,300+ dedicated employees.
155+ offices in 50+ countries.
44 million+ reviews from real guests.
800,000 room nights booked every 24 hours on average.
3
Hvordan kan vi være med på å skape de
perfekte opplevelsene for våres gjester?
ALLE
LETTVINT
Booking.com gjester tas
hånd om hvis de står fast.
å reservere, modifisere eller
kommer med særskilte ønsker.
0%
av Booking.com
reservasjoner har skulte
gebyrer.
24/7
customer service på 42
språk, 365 dager i året.
Hvor skal vi? - Hva bringer fremtiden?
● Opptatt av rettferdighet
● Ærlige
● Du får alltid denne hele og
fulle sannhet!
● SVAR:
● Man kan gjøre hva man vil - det finnes ingen regler!
● Det er JEG som bestemmer!
5
Viktigheten ved å være tilstede på
ALLE plattformer!
Tilstedeværelse
Markeds- / Bookingkanaler
Vanligere å bruke flere platformer
8
Millenials
9
It’s all about last minute availability.
Open up additional last-minute availability and
attract more guests looking to book right now!
10
Gjestene ønsker – Last Minute bookings.
11
Last minute bookings.
Top 3 reasons our customers book at the last minute:
Spontaneous decision
“There’s a sale on flights this weekend. Let’s do it!”
Travelling
“We want to make decisions on the go as we travel!”
Event
“I got a last minute ticket to a concert.”
12
Customers want
convenience!
43%
of our same-day
mobile bookings are
made in the same
city as the property!
Want to make the most of
Let us show you how.
14
?
15
Trend
Spontaneous booking is becoming the
norm, especially with the Millennial
generation, who are increasingly using
mobile devices for online transactions.
16
17
Thank you!
All references to “Booking.com", including any mention of “us”, “we” and “our” refer to Booking.com BV, the company behind Booking.com™