The Child and Family Services Outcomes Survey 2012 Final report July 2013 Prepared by the Queensland University of Technology and the Social Research Centre For the Department of Human Services Published by the Victorian Government Department of Human Services Melbourne, Victoria. © Copyright State of Victoria 2013 This publication is copyright. No part may be reproduced by any process except in accordance with the provisions of the Copyright Act 1968. Authorised by the State Government of Victoria, 50 Lonsdale Street, Melbourne. July 2013 This document may also be downloaded from the Department of Human Services web site at <www.dhs.vic.gov.au>. i Table of Contents Table of Contents ................................................................................................................................ ii Abbreviations.......................................................................................................................................v Glossary ............................................................................................................................................. vi Acknowledgements ........................................................................................................................... vii Organisations that participated in the survey ................................................................................... viii Executive summary ............................................................................................................................ ix Part 1: About the survey and this report..............................................................................................1 Introduction..........................................................................................................................................2 Part 2: Survey results ..........................................................................................................................7 Context: Victoria’s children and young people ....................................................................................8 Section 1: Demographic information ...................................................................................................9 Section 2: Education and ch ild care ...............................................................................................................................................17 Section 3: Previous Child Protection involvement.............................................................................26 Section 4: Health and wellbeing ........................................................................................................30 Section 5: Behaviour and mental health ...........................................................................................38 Section 6: Connections to family, school and community.................................................................44 Section 7: Current protective orders .................................................................................................52 Section 8: Out of Home Care – involvement of carers......................................................................54 Section 9: Indigenous children or young people and parents or carers (connected to their culture)...............................................................................................................................................57 Section 10: Parent or carer experiences of services.........................................................................62 Section 11: Service effectiveness .....................................................................................................70 Section 12: Service experience and parent or carer perception of outcomes ..................................80 Appendix A: Survey methodology .....................................................................................................82 Appendix B: Out of Home Care agencies supporting recruitment to the survey ..............................85 Appendix C: Number of participants by family services agency and region .....................................87 Appendix D: Average survey household size calculation .................................................................89 Appendix E: Service group across region (unweighted) ...................................................................90 Appendix F: Out of Home Care contact with relatives by type of care..............................................91 Appendix G: Lifestyle factors.............................................................................................................92 Appendix H: Details of Indigenous sample by region and service group..........................................93 References ........................................................................................................................................94 ii List of Tables Table 1: Primary carer’s relationship with child (self-identified) ........................................................12 Table 2: Number and proportion of children in Out of Home Care by placement type .....................13 Table 3: Gender of children by service group ...................................................................................14 Table 4: Age distribution across service groups ...............................................................................14 Table 5: Households moves in the past 12 months by service group...............................................16 Table 6: School attendance by service group ...................................................................................21 Table 7: Number of days where child has been physically active for 60 minutes or more ...............35 Table 8: Service group by frequency of hospital/doctor visits in previous 12 months by age of child or young person ........................................................................................................................37 Table 9: Strengths and difficulties score for children or young people aged four years and over across the service groups ................................................................................................................40 Table 10: Parent or carer relationships with the child or young person across service groups.......42 Table 11: Out of Home Care: Child or young person’s contact with mother and father ...................47 Table 14: Frequency of protective order types for Out of Home Care children ................................53 Table 15: Frequency of protective order types for Child Protection children ....................................53 Table 16: Out of Home Care: Care team members by placement type............................................55 Table 17: Indigenous sample by region ............................................................................................59 Table 18: Participation in cultural activities for Aboriginal and/or Torres Strait Islander children or young people .....................................................................................................................................61 Table 19: Comparison of rates of cultural participation by Victorian Indigenous children and young people by age group...............................................................................................................61 Figure 17: Information provision and use..........................................................................................64 Table 20: Frequency of negative qualitative comments regarding inappropriate use of information.........................................................................................................................................66 Figure 18: Response to service.........................................................................................................67 Table 21: Out of Home Care: Themed grouping of negative qualitative comments on office suitability............................................................................................................................................68 Table 22: Duration of service intervention by service group .............................................................71 Figure 20: Out of Home Care: Age group by years of service intervention ......................................72 Table 23: Frequency of service use reported by Family Services parents or carers........................74 Table 24: Improvement of parenting skills for Child Protection and Family Services .......................76 Table 25: Themed grouping of qualitative comments on the impact of services on parenting skills ...................................................................................................................................................77 Table 26: Improvements in child's wellbeing or health across service groups .................................78 Table 27: Improvements to child’s health and wellbeing due to services .........................................79 Table 28: Estimated survey response and participation data ...........................................................83 Table 29: Out of Home Care agencies supporting recruitment to the survey...................................85 Table 30: Participants by family services agency and region ...........................................................87 Table 31: Average household size of survey participants assuming a single parent household......89 iii Table 32: Service group across region unweighted*.........................................................................90 Table 33: Out of Home Care child/young person able to have contact with mother by placement type....................................................................................................................................................91 Table 34: Out of Home Care child/young person able to have contact with father by placement type....................................................................................................................................................91 Table 35: Lifestyle factors of children or young people aged 12 years and over..............................92 Table 36: Indigenous population by region ......................................................................................93 List of Figures Figure 1: Service group across region, weighted..............................................................................10 Figure 2: Service group by Indigenous status* .................................................................................11 Figure 3: Distribution of carers by formal care arrangements relative to total number of carers and parents........................................................................................................................................12 Figure 4: Service group by percentage of other children in household.............................................15 Figure 5: Reading days for children 5 years and younger by service group.....................................18 Figure 6: Children aged 5 years or younger: Childcare type by service group .................................19 Figure 7: Type of school by service group ........................................................................................23 Figure 8: Disability assessment by service group .............................................................................25 Figure 9: Grounds for intervention by service group .........................................................................27 Figure 10: Out of Home Care – length of time in current placement by age of child ........................28 Figure 11: Service group by parent or carer rating of child health ....................................................31 Figure 12: Long-term health condition by service group and age of child or young person .............33 Figure 13: Service group by parent’s or carer’s perception of child's weight....................................34 Figure 14: Proportion of survey children receiving or needing treatment or counselling for by service group .....................................................................................................................................40 Figure 15: Number of main carers per child since birth by service group.........................................45 Figure 16: Frequency of participation in community activities by service group...............................51 Figure 17: Information provision and use..........................................................................................64 Figure 18: Response to service.........................................................................................................67 Figure 19: Response to worker assistance .......................................................................................69 Figure 20: Out of Home Care: Age group by years of service intervention ......................................72 iv Abbreviations ABS ACCO AEDI AIFS AIHW ANOVA CATI COAG CRIS CYFA DEECD DHS IRIS LSAC NHMRC OOHC QUT SDQ SPSS TAFE VCAMS VCHWS Australian Bureau of Statistics Aboriginal Community Controlled Organisation Australian Early Development Index Australian Institute of Family Studies Australian Institute of Health and Welfare Statistical procedure - The Analysis of Variance Computer Assisted Telephone Interview Council of Australian Governments Client Relationship Information System Children, Youth and Families Act 2005 Department of Education and Early Childhood Development Department of Human Services The Integrated Reports and Information System (Family Services database) Longitudinal Study of Australian Children National Health and Medical Research Council Out of Home Care Queensland University of Technology Strengths and Difficulties Questionnaire Statistical Package for the Social Sciences Technical and Further Education Victorian Child and Adolescent Monitoring System Victorian Child Health and Wellbeing Survey v Glossary Best Interests Framework Case Planner Children’s Court Child FIRST Chi Square test Community Service Organisation Mean Spearman’s Rho t-test The Centre for Excellence in Child and Family Welfare Thomas & Associates study (2002) Best Interests Framework For Vulnerable Children and Youth Delegation held by Child Protection Unit Manager, Department of Human Services The Children’s Court of Victoria Child and Family Information, Referral and Support Teams Pearson’s chi squared test - a statistical hypothesis test A non-government organisation registered and funded by the Department of Human Services Mathematical average of all the terms Spearman’s rank correlation coefficient Student’s T test–statistical assessment test Peak body for community services organisations in Victoria Child Protection Client and Family Survey, Shane Thomas and Associates 2002 vi Acknowledgements The Department of Human Services would like to warmly thank the parents and carers who participated in the survey. We would also like to thank all of the community service organisations that participated in the survey for all their hard work to recruit and support the participants. The organisations are listed in the next page. The initial development of the Child and Family Services Outcomes Survey instrument was coordinated by the Department of Education and Early Childhood Development, Victoria (DEECD). DEECD commissioned the Australian Institute of Family Studies with assistance from the University of Adelaide in 2008 to undertake the preliminary work. The survey was funded by the Victorian Department of Human Services. The authors of this report are: • Professor Bob Lonne, Associate Professor Ingrid Wagner and Kerri Gillespie of School of Public Health and Social Work, Queensland University of Technology. Key staff involved in the data collection are: • Ms Sonia Whiteley, Ms Michelle Silbert and Mr Tim Von Carate of the Social Research Centre. The Victorian Department of Human Services provided matched client data from their Client Relationship Information System (CRIS). The analysis and interpretations made in this report are provided in good faith and are based on the expertise and experience in Child Protection matters and research data analysis of the people involved. vii Organisations that participated in the survey Anchor Inc. Gateway Community Health Anglicare Victoria Gippsland and East Gippsland Aboriginal Cooperative Ballarat Health Services Gippsland Lakes Community Health Ballarat and District Aboriginal Cooperative Glastonbury Community Services Baptcare Good Shepherd Youth and Family Service Bass Coast Regional Health ISIS Primary Care Bellarine Community Health Ltd Kildonan Child and Family Services Benalla Rural City Kingston Family Support Services Bendigo and District Aboriginal Cooperative Knox Community Health Service Bendigo Community Health Service Lakidjeka Aboriginal Child Specialist Advice Support Service Berry Street Lisa Lodge Bethany Mallee Aboriginal Corporation Brophy Family and Youth Services Inc. Mallee Accommodation and Support Program Inc. Camcare Mallee Family Care Cara Inc. Mallee Track Health and Community Service Caroline Chisholm Society MacKillop Family Services Castlemaine and District Community Health Ltd Merriwa Industries Ltd Catholic Care Menzies Inc. Youth Services Centacare Merri Community Health Inc. Central Hume Support Services Monash Youth and Family Services Child and Family Services Murray Valley Aboriginal Cooperative Children’s Protection Society OzChild City of Greater Dandenong Pinarc Disability Support City of Darebin Quantum Support Services City of Greater Geelong QEC City of Kingston Rumbalara Aboriginal Cooperative City of Moonee Valley St Luke’s Anglicare City of Wodonga Sunbury Community Health Centre Inc. City of Yarra The Bridge Youth Service Cobaw Community Health Service The Salvation Army Colac Area Health Uniting Care Community Connections Upper Murray Family Care Department of Human Services regional staff Victorian Aboriginal Child Care Agency Eastern Access Community Health Wesley Mission Echuca Regional Health Wimmera Uniting Care FamilyCare Carer Support Services Windermere Child and Family Services Inc. Family LIfe Yarram and District Health Service Youth for Christ Victoria viii Executive summary The Child and Family Services Outcomes Survey is a research project funded by the Victorian Department of Human Services and conducted by the Social Research Centre and the Queensland University of Technology. It provides essential information on how children receiving services from Victoria’s Child Protection, Placement and Family Services are faring. It focuses on children’s and young people’s health, stability and development and how they, and their parents and carers, experience services. The survey is an important tool in Victoria’s strategy to improve Child Protection services. In May 2012 the government confirmed its ongoing commitment to system-wide reform and improvements through Victoria’s vulnerable children: our shared responsibility. This important reform builds on work over the past decade. It aims to prevent child abuse and neglect, reduce the impact when it does occur, and improve the outcomes for children and families in the Child Protection and Family Services service system. The results of this survey provide evidence about how well the reforms are working – how people experience the system and whether the outcomes for children and young people are improving. There is evidence from the survey results that the reforms are having a positive impact on parents’ and carers’ experiences across all services. A large majority of parents or carers receiving Out of Home Care and Family Services reported that the services that were provided met their needs and were beneficial. The Child Protection and Out of Home Care results showed significant improvements in communication and responsiveness from a similar study in 2002 (Thomas and Associates). A number of parents and carers were also critical of the service they received (especially Child Protection).Overall, this information has provided valuable insights into how parents and carers experience the statutory Child Protection system – insights that suggest how practice approaches can be improved for people who are involved with Child Protection and Family Services. About the survey The Child and Family Services Outcomes survey involved a telephone survey of 973 ‘principal carers’ in Victoria – parents, grandparents, step-parents and paid carers – of children and young people who were receiving services from Child Protection, Out of Home Care and Family Services. This was completed in August 2012. The principal carer survey was designed to collect information from parents and carers about their children’s safety, stability and development, including physical and mental health, education, relationships, and connections with family, community, culture and behaviour. Therefore it reflects parents’ or carers’ perceptions of their child and young person. The survey also asks a range of questions about their and their children’s experiences with services. The study sampled 973 parents and carers in total, comprising: • 289 from Child Protection • 293 from Family Services • 391 from Out of Home Care (Placement Services). This report presents findings from the principal carer survey. ix There are some limitations to the data collected. The Child Protection parents and carers were living at home with their children and were not involved in contested legal proceedings at the time of the survey. This group is therefore not fully representative of Child Protection as a whole. Also, a quarter of the Out of Home Care participants (permanent carers) were not receiving an ongoing casework service. This limits to some extent comparisons of service effectiveness between service groups. Survey findings More detailed information about the survey and the data analysis can be found in the main body of the report and in supplementary information at <www.dhs.vic.gov.au>. • Fifty-eight per cent of survey families consisted of at least one parent and their child who lived with them all the time. ‘In every way he has improved, he’s even allowed to go on school camps now as his behaviour much improved. Last year he was suspended 11 times from school, this year not once.’ Survey participant Demographic information • There was a relatively balanced spread of age and gender across the children or young people selected for study. • Thirteen per cent of parents and carers were the principal carers of Indigenous children. • Over 95 per cent of survey households spoke English as the main language. This is quite high relative to the general population. • The families were larger than usual and, apart from the Out of Home Care group, they moved relatively frequently, which is associated with a range of household stresses. • Many more survey families lived in rural and regional areas (45.9 per cent) than the general population (28.2 per cent). • Many carers, foster carers and permanent carers described themselves as a parent or stepparent of the child or young person. x Education and childcare Health and wellbeing • Fewer parents and carers (58 per cent) read to children (aged under five years) daily than the broader community (67 per cent). • Most participants rated their child or young person’s health as excellent to good, but the proportion rating it as fair to poor was higher than found for the broad community. • Parents and carers accessed child care for their children aged five years or younger, less than the broad community. Of those who did access services, child care centres, kindergarten and preschools were the most frequently used. • Only 1.4 per cent of parents and carers of children aged 5 years or younger used ‘informal care’ – that is a friend or relative – to care for their children. • Most children and young people attended government schools. • School attendance was generally reported as high. There was, however, a significant proportion (> 10 per cent) of children or young people who missed school due to refusal or truancy • Between six and 11 per cent of children or young people had been enrolled at five or more schools in their life. • A higher proportion of children or young people had a disability, particularly a learning difficulty (30.7 per cent of the children aged six years and older), than is found in the broad community. • Overall 12.5 per cent of the survey children attended a special needs school. • Parents and carers reported young people had much lower levels of accessing paid employment than the broad community. • Immunisations of children were reported at a higher rate (93-97%) than for the broad community (87%-93%) for children at each age. • Many children or young people were receiving treatment for a range of health conditions. Slightly more than one quarter of the carers reported their children as requiring medication, and half of these felt that their child needed more medication than what they were getting. • Parents and carers reported a lower proportion of children and young people as being overweight and a higher proportion of children or young people as underweight than in the broad community. • Approximately half of the children or young people were reported as being active every day for 60 minutes or more. • Children and young people with long-term (chronic) health conditions (such as hayfever, sight problems, sinusitis, migraines, asthma and other allergies) were reported at an overall lower level than those in the broad community for all ages. However, a higher proportion of parents or carers of Family Services stated that their children had long-term health conditions (45 per cent) than other parents and carers. • The proportion of survey young people over 12 years who were reported to have drunk alcohol in the past year was similar to the broad population. However, those placed in Out of Home Care drank alcohol more frequently than those in the broad community although at an overall lower level. xi • A high proportion of survey children and young people were reported to smoke cigarettes regularly. • The study cohort had higher rates of injury requiring medical or hospital attention than found for other children and young people, with most experiencing only one injury over the 12 months prior to the survey. Eight per cent had two or more injuries in the previous year. Children and young people in Out of Home Care had significantly lower rates of injury. Behaviour and mental health • In comparison to the broad community, the survey revealed high rates of emotional and behavioural problems in these children, particularly for the Family Services group. The rates that were reported by Child Protection parents and carers were much lower than the other two groups, which was unexpected. • Many children or young people were receiving regular counselling and therapy to deal with these issues and associated problems. • The overwhelming majority of parents or carers rated their relationships with their children or young people as positive on a range of measures. • However, a small number were found to have poor relationships with their children or young people. These were primarily in the Family Services group and involved children aged between nine and 16 years. Connections to family, school and community • Approximately one in five of the Child Protection and Family Services children or young people, and seven in ten of their Out of Home Care counterparts, had experienced three or more main carers, this being particularly likely for those with a disability or identified as being ‘at risk’ in terms of behavioural and other difficulties. • A significant proportion of Out of Home Care children and young people have had multiple carers. Approximately 67 per cent had experienced three or more carers and one quarter had experienced five or more main carers in their life. Children and young people with a disability in Out of Home Care had a higher prevalence of multiple carers. • Children or young people in the Out of Home Care group experienced a variety of levels of contact with their mothers, fathers, siblings and other relatives. This was mostly face-to-face contact. • The most frequently occurring contact between children and their key relatives was with other main relatives. • There was a small but substantial proportion of children or young people who did not have contact with their parents and families, particularly their fathers and non-resident siblings, and there is an identified need to examine the factors at play in contact decision-making. • Nearly one in four children and young people placed in Out of Home Care are regularly spending time with other carers for respite, breaks and holidays. • While many children or young people in Out of Home Care are engaged in regular sports and recreational activities, nearly half do this rarely or never. Overall, across the sector, the levels of accessing these activities are lower than found for their counterparts in the broad community. xii Previous Child Protection involvement • The most common grounds for previous involvement came as a result of substantiated investigations identifying emotional or psychological harm. • 42 per cent of the Out of Home Care and Child Protection children and young people had experienced a substantiated Child Protection investigation prior to their latest service episode. • The data points to the potential for cumulative harm experienced by these children or young people. Current protective orders • By far the most common order for Out of Home Care children and young people was the Custody to Secretary Order, followed by the Permanent Care Order. • Almost all the orders that the Child Protection service group children and young people were subject to were Supervision Orders (95.3 per cent). Out of Home Care: involvement of carers • Forty four per cent of children or young people in the Out of Home Care group had a care team, although after accounting for those permanent care and kinship care arrangements where this is not required, almost 70 per cent had a care team. • Approximately 60 per cent of children or young people in Out of Home Care had a care and placement plan that carers were aware of. Carers reported that 80 per cent of these were up to date. Indigenous children or young people and parents or carers (connected to their culture) • The proportion of Indigenous children in the survey (13 per cent) reflects the broader systemic over-representation of Indigenous children or young people in the protective system. Approximately 1.2 per cent of Victoria’s children are Indigenous. • Indigenous children or young people were younger on average (average age 6.5 years) than the non-Indigenous children or young people (average age 9.2 years). • Parents and carers of Indigenous children and young people reported a generally higher level of connection with cultural activities than has been found in other recent Australian studies. • Overall, there were no statistically significant differences in education, health, behaviour, relationship and mental health outcomes found between Indigenous and non-Indigenous children and young people. • Just under half (44%) of the parents and carers of Indigenous children and young people in this survey were themselves Indigenous. • Indigenous parents or carers were less likely than others to feel that their parenting skills had improved as a result of service involvement accessing services, but more likely to believe that their patience had improved. xiii Parent or carer experiences of services • The researchers used a prior study, the Child Protection Client and Family Survey (Thomas and Associates 2002) as a benchmark to determine the extent to which there have been changes to carers’ experience over time. • Overall, the data illustrates that there have been positive improvements on a range of relational and informational indicators concerning service delivery since 2002. • Nevertheless, there is room for improvement in information provision, particularly of rights-based matters. • The Family Services group were much more positive about their experiences than were the Out of Home Care group and, in particular, the Child Protection group parents or carers, many of whom indicated that they were aggrieved by court related intervention processes. • The majority of parents or carers found the services were useful, and that workers were available and responsive when needed, although this was more frequently reported for Family Services and Out of Home Care than Child Protection. • There were generally positive experiences identified in the overall service environment, such as feeling welcomed, although the qualitative data illustrates a more mixed picture with some being critical of the physical office environment. • Overall, the results were positive for the ongoing reform agenda as they highlight improved communication and more inclusive practice approaches with parents or carers. Service effectiveness • The results were positive for the ongoing reform agenda as they highlight the importance of relational aspects of professional interventions. • The survey data confirm the potential of the Family Services system to provide long-term beneficial support to families. • There was high support expressed by Family Services parents or carers for services having improved their parenting skills, and about half of the Child Protection group felt this way. • For those parents or carers who believed their parenting skills had improved, there was high support for the services across a range of indicators, including relating better to their children or young people and managing better. • Family Services parents and carers were more positive than the Child Protection parents or carers regarding improvements in their child or young person’s wellbeing and health, and for those who believed that improvements had occurred, areas such as child safety, mental health and behaviour were identified by parents and carers. • Despite being overall less positive about improvements in their children’s health and wellbeing, Child Protection participants reported better relationship, health, education and behavioural outcomes for their children than the Family Services participants. • The Child Protection and Family Services families were stressed due to high needs and multiple complex issues and they required significant and broad-ranging support systems in order to address matters and remain intact. • The level of services provided to address issues associated with disability was reported by parents and carers to be lower than the identified needs of these children. xiv Service experience and parent or carer perception of outcomes • When parents or carers perceived improvement in the child’s or young person’s health, regardless of whether or not it was attributed to the services provided, there was a significant increase in their positive perception of the child’s pro-social behaviour and psychopathology. That is, there was a shift from the perception of the child’s behaviour as ‘at risk’ to ‘borderline’ or ‘normal’, which may be assumed to have as a corollary an improved outcome for the child’s health and wellbeing. • When Child Protection and Family Services parents or carers had positive perceptions of their worker’s response to requests for assistance there was a 400 per cent increase in the likelihood that they would perceive an improvement in their parenting skills. • When Child Protection parents or carers perceived that the worker had contacted them as often as they felt was needed, there was a 227 per cent increase in the likelihood that they would perceive an improvement in their parenting skills. • When Child Protection parents and carers perceived that they had the opportunity to express their views about the service, and that they were made to feel welcome in the agency, there was an associated increased likelihood of the parent’s or carer’s engagement in improving parenting skills. Specifically, there was a 300 per cent increase in the likelihood that parents perceived improvement in their parenting skills due to the involvement of the service. Regional variations The potential for regional variations, as well as for urban or metropolitan differences was an important area to explore, as this was identified as being at issue in the Report of the Protecting Victoria’s Vulnerable Children Inquiry. However, the survey analysis found few statistically significant regional variations – there were not many that were identified as likely to result from anything more than chance. Further, the analysis was not able to find statistically significant differences in outcomes that could be attributed to gender, age and Indigenous status differences in children. Hence, it can be concluded that the policy and practice frameworks are generally consistent across the state within reasonable margins. This indicates a high level of program and service consistency across key demographic variables. Overall, this means that the findings can generally be applied broadly across the program rather than to specific groups or regions. The primary statistically significant differences found in the analysis were those between the service groups. xv Findings specific to service groups Child Protection group Out of Home Care group • On average, these children and young people had been involved in services for a total of around three years. • On average, these children had been involved in services for a total of about six years. • The duration of service involvement increased with the age of the child and 15 per cent of the Child Protection children and young people had been involved for two years or more continuously. • Approximately half the children or young people were subject to Custody to Secretary Orders. • Substantiated harm history indicates that emotional / psychological harm and physical harm are the most frequently reported for this service group. • Approximately half the children or young people were subject to supervision orders and half were subject to protective intervention. Family Services group • These children and young people were the youngest compared to the other groups. • Children or young people were placed in kinship care (38 per cent), foster care (28 per cent) and permanent care (25 per cent) and residential care (8 per cent). • Substantiated harm history indicates that emotional or psychological harm and neglect are the most common types of harm. • There was evidence of children experiencing placement stability, with the majority being in their current placement for a year or more. Only three per cent had experienced three or more placement changes in the last year. • Similar to the Child Protection group there was high residential mobility and larger families than is average across Victoria. xvi Part 1: About the survey and this report Introduction The Child and Family Services Outcomes Survey is one of the key mechanisms for evaluating out-of-home care and related statutory Child Protection and family services initiatives… Victoria’s vulnerable children: our shared responsibility May 2012 The Child and Family Services Outcomes Survey is a research project conducted to provide essential information on how children receiving services from Victoria’s Child Protection, placement and family services are faring. It focuses on children’s and young people’s health, stability and development and how they, and their parents and carers, experience services. The survey is an important tool in Victoria’s strategy to improve Child Protection services. In May 2012 the government confirmed its ongoing commitment to system-wide reform and improvements that aim to prevent child abuse and neglect, reduce the impact when it does occur, and improve the outcomes for children and young people in the statutory Child Protection system (Government of Victoria, 2012). This commitment builds on the extensive system reform that has happened over the past decade. The results of this survey provide evidence about how well the reforms are working – how parents and carers surveyed experience the system and whether the outcomes for their children and young people are improving. The Department of Human Services monitors the performance of its directly-provided and community-funded services, and the outcomes for children involved in its services, through the Child Protection, Placement and Family Services Outcomes Framework. The Framework comprises 39 indicators of health, wellbeing, family and community connection and service experience. This survey provides evidence for 51 measures against these indicators. There is evidence from the survey results that the reforms are working and are having a positive impact on parents’ and carers’ experiences across all services. Out of Home Care and Family Services predominantly reported satisfaction with workers’ responses and services. A large majority of parents or carers from Family Services and Out of Home Care found that the services that were provided met their needs and were responsive. Even though more Child Protection participants (than Family Services and Out of Home Care were critical of the effectiveness of services, the communication and responsiveness of Child Protection services were much higher than compared to a similar study in 2002 (Thomas and Associates). ‘The people I deal with now are wonderful. If I need help the caseworker is always there for me.’ Survey participant There are also valuable insights into how parents and carers experience the statutory Child Protection system – insights that suggest how practice approaches can be adapted to respond to people who are involved in an involuntary system. More detailed information about the survey and the data analysis can be found in supplementary information at <www.dhs.vic.gov.au>. 2 About the survey The Child and Family Services Outcomes survey is a research project which involved a telephone survey of 973 ‘principal carers’ in Victoria – parents, grandparents, stepparents and paid carers – of children and young people who were receiving services from Child Protection, Out of Home Care and Family Services. This was completed in August 2012. The scope of this report is children aged 0– 17 years, in line with the definition of child under the Child Wellbeing and Safety Act 2005. Unless otherwise stated, the term ‘ children’ throughout this report refers to those aged 0–12 years and the term ‘young person’ refers to those aged 12–17 years. The principal carer survey was designed to seek information from parents and carers about their children’s safety, stability and development, including physical and mental health, education, relationships, and connections with family, community, culture and behaviour. The survey also asks a range of questions about people’s experiences with services. Statistics (ABS) and from reports such as the Department of Education and Early Childhood Development’s State of Victoria’s 1 Children reports. Detailed comparisons were sometimes difficult because of variations in the analysis parameters. Nevertheless, wherever feasible the results of other reports have been used as benchmarks for comparison of the outcomes of this survey, and to give context to the observation of substantive issues. Survey respondent interviews and subsequent data analysis were undertaken by independent contractors. The Social Research Centre was appointed by public tender to undertake the telephone interviews and compile subsequent data. The Social Research Centre subcontracted analysis of the data to independent subject experts, Professor Bob Lonne, Associate Professor Ingrid Wagner, and Ms Kerri Gillespie, in the School of Public Health and Social Work at the Queensland University of Technology. This report presents findings from the principal carer survey. The carer survey data from all service groups was analysed using standard quantitative and qualitative statistical methods. Deidentified data from the Child Protection and Out of Home Care service groups was also subject to limited further analysis being matched with anonymised data from the Department of Human Services Client Relationship Information System (CRIS) using a numerical identifier, in order to understand more about the services these children and young people have received, and to enable comparison of the survey sample with the entire client group. The survey sample was also compared with other research studies of similar sample groups, and from general population data available from the Australian Bureau of 1 The two most recent State of Victoria’s Children reports were produced in 2009 and 2010, the former focusing on Aboriginal children and the latter on a thematic analysis of ten health and wellbeing issues identified in reports produced since 2006. 3 How to read this report Part 1 gives some background to the survey and briefly describes the survey methodology. Part 2 presents the study results. Demographic information about the survey participants and children and young people is presented in Section 1. Sections 2 to 8 present information about the children and young people’s education, their previous involvement with Child Protection services, their health, harm history, and social and cultural connections with others. Results concerning the parents’ or carers’ perceptions of their experiences with services are analysed in Sections 9 to 11. Key findings are highlighted at the beginning of each section. Each subsection contains one or more of the following elements: • context • the relevant survey question(s) • data analysis and discussion • the survey data (presented in text, tables, graphs and figures) • comparisons with – other data sources for this group – the general population. When other studies or datasets are compared with the survey data, a symbol next to the study or dataset being compared provides an at-a-glance indicator of whether the two datasets are similar or divergent. These symbols are explained below. ! The data from the comparison study or dataset differs from the survey data and findings. The data from the comparison study or dataset is similar to, and confirms, the survey data and findings. ? The data from the comparison study or dataset is not directly comparable; nevertheless they can provide valuable context and suggest comparisons or avenues for further study. A series of appendices at the end of the report give more detailed information about the survey methodology. They also present further detail about some of the data relating to demographics, lifestyle factors and contact with biological family members. 4 Survey methodology The study participants are parents and carers resident in Victoria, Australia who are the primary carers for a specific child. Participation was voluntary and consent was formally sought at the beginning of the interview. A more detailed description of survey methodology is contained within Appendix A. Survey participants had access to a confidential freecall helpline for any queries or concerns about the study. All the participants were given a $50 voucher as compensation for the time required to participate in the telephone survey interview. Sampling The study sampled 973 parents and carers in total, comprising: • 289 from Child Protection • 293 from Family Services • 391 from Out of Home Care (Placement Services). The sample pool was developed to ensure that the children of the respondents were representative of the distribution of age, gender, Indigenous status and regional location of children and young people receiving services from Child Protection and Placement Services during the study period. The delivered sample was analysed by applying weighting according to the statewide distribution of the study sample to ensure that results closely followed the statewide characteristics of the study population. Survey inclusion criteria Participants were selected if they had been the primary carer of a child or young person for a continuous period of three months or more, and then according to the following criteria. Child Protection: In this group the child was receiving Child Protection services from the Department of Human Services. Their need for protection had been investigated and substantiated, but formal Children’s Court proceedings were not active or pending. The child was not placed in Out of Home Care. The group included parents or carers where the case was in closure phase within the previous two months. Family Services: In this group the family had been supported by a registered family service as a result of a referral where there were significant concerns for the child or young person’s wellbeing. This also included situations where the case was in closure phase in the previous two months. Out of Home Care: This group included carers of children and young people who were placed in Out of Home Care and were subject to Child Protection orders made by the Family Division of the Children’s Court of Victoria. The group included permanent carers, the majority of whom were not receiving a casework service at the time of the interview. Indigenous children and young people were oversampled from Family Services to ensure meaningful analyses were possible. Appendix B shows the Out of Home Care agencies that supported recruitment of the survey participants. Appendix C shows the number of participants by Family Service agency and departmental region. 5 Survey exclusion criteria Ethics approval Potential participants were excluded from the study if: Approval to conduct this study was given by the Department of Health Human Research Ethics Committee, Victoria, and the ethics approval bodies of four participating agencies – Anglicare Victoria, MacKillop Family Services, Berry Street and Good Shepherd Youth and Family Services. • the child was involved in current or planned contested Children’s Court action • it was not in the child’s best interests or there was a risk of adverse consequences arising for any party as a result of inclusion in the survey • a child’s sibling(s) were already in the same sample • the interviewer had been unable to contact the participant , or the identity of the participant could not be confirmed • a participant withdrew consent or indicated that they no longer wished to participate. Data analysis Data from the survey and from CRIS were linked by a unique case identifier, allowing a more complete picture of each participant. As noted earlier, the Out of Home Care, Child Protection and Indigenous samples were increased and the study sample was weighted according to regional distribution. The data were subject to a number of qualitative and quantitative analyses using the Statistical Package for the Social Sciences version18 (2009). An alpha level of 0.05 was used as the level for statistical significance. Responses to open ended questions were organised and analysed thematically. Short excerpts of parent or carer comments are used to highlight the views and attitudes of participants. Limitations The data reflects parent or carer perceptions of the child’s or young person’s state, which may not be consistent with information and outcomes derived from other sources of information. Therefore, care should be taken in making such comparisons. Some cautions also apply to the interpretation and generalisation of the results. The Child Protection parents and carers live at home with their children and are not currently engaged in contested legal proceedings. This group is therefore not fully representative of Child Protection as a whole. A quarter of the Out of Home Care permanent carers were not receiving an ongoing casework service, thus limiting comparisons of service effectiveness between service groups. The case exclusion criteria and case selection roles played by the Department of Human Services and agencies for the Family Services Group raise the potential for biased selections to have occurred, although cross checking of the sample selection characteristics has indicated general uniformity on demographics including age, gender, Indigenous status and location. While legislation may be broadly similar, definitions of notification and substantiation of abuse and neglect vary across states and territories and may limit cross-jurisdictional comparisons (AIHW 2012). Similarly, due to changes over time in how child abuse and neglect is defined and legislative and policy developments, comparison of outcomes across time may also be inexact. 6 Part 2: Survey results Context: Victoria’s children and young people While Victoria has about 25 per cent of the total Australian population, it has a lower proportion of children (22.5 per cent) in the total population. In Victoria, 71.8 per cent of children live in metropolitan areas and 28.2 per cent in regional and rural localities. Approximately 1.2 million children and young people live in approximately 570,000 families. Overall, as in the rest of Australia, rural populations contain a higher proportion of children and young people than metropolitan populations (AIHW 2010). Victoria has a lower incidence than other states and territories in Australia of those demographic factors that are associated with a higher likelihood of coming into contact with statutory Child Protection: poverty, Indigenous heritage and disability. The ABS Socioeconomic index for areas (SEIFA) (2008b) indicates that Victoria has proportionately fewer people in the lower socioeconomic deciles than found elsewhere in Australia. The 2006 ABS Census indicated that 0.7 per cent of the Victorian population identifies as being Indigenous – the lowest in the country. Indigenous children are 1.2 per cent of Victoria’s child population, but make up a far higher proportion (43.5 per cent) of the Indigenous population, and they are more evenly spread across rural and urban locations than are the general Australian population. Victorian households have a language other than English spoken at home more often than across the country as a whole. There is a lower percentage of children with a disability in Victoria (7.0 per cent). However, parents of Aboriginal and Torres Strait Island children have been found to be more likely to report they have a child with disability than are others (ABS 2008a). Rural Victoria has a higher proportion than metropolitan Melbourne of key population groups that are known to experience higher levels of socioeconomic disadvantage, including Aboriginal and Torres Strait Islanders, one-parent families and people with a disability. The SEIFA Index of Relative Socioeconomic Disadvantage identified that 53 per cent of local government areas in rural Victoria are ranked in the bottom two most disadvantaged quintiles compared to 19 per cent of metropolitan local government areas. 8 Section 1: Demographic information Key findings • There was a balanced spread of key demographics for the children or young people regarding age and gender • The proportion of Indigenous children and young people included in the survey (13 per cent) is broadly representative of the proportion of Indigenous children in the sample groups. This compares with 1.2 per cent of Indigenous children and young people in the general population. • Over 95 per cent of survey households spoke English as the main language. This is quite high relative to the general population and future CAFSOS surveys will aim to obtain a more representative sample. • The families were larger than usual and, apart from the Out of Home Care group, they had high residential mobility, which is associated with a range of household stresses. • The proportion of survey families who lived in rural and regional areas (45.9 per cent) was higher than the general population (54.1 per cent). • Many carers, foster carers and permanent carers (18.5 per cent) self-identified as a stepparent or grandparent of the child or young person. • Over the 12 months prior to the survey, the children and young people of the Child Protection and Family Service groups had moved on average approximately three times as often as children (or adults) in the general population. 1.1 Survey participants by service group The total number of parent and carer participants was 973. The proportion of parents or carers in the three different service groups (weighted) is: • Child Protection – 289 (29.7 per cent) • Family Services – 293 (30.1 per cent) • Out of Home Care – 391 (40.2 per cent) 1.2 Place of birth The majority of survey children – 88.8 per cent (864) – were born in Victoria. 1.3 Residency When asked whether the child lived with the participant the large majority, approximately 95 per cent of each of the service groups, indicated that the child lived with them ‘all of the time’. The numbers of participants (unweighted) by service group and region is in Table 32 at Appendix E. 9 1.4 Geographic distribution Survey results The survey sample includes 527 (54.1 per cent) children and young people who were living in metropolitan areas and 446 (45.9 per cent) living in rural and regional areas. Figure 1 depicts the distribution (weighted) of the service groups across region, while the unweighted data is in Appendix E. Comparison to the general population ! The state of Victoria’s children 2010 (DEECD 2011) Children and young people in Victoria’s general population live predominantly in metropolitan areas (71.8 per cent) compared to the survey sample, of whom 45.9 per cent (weighted) lived in metropolitan areas. Figure 1: Service group across region, weighted 1.5 Language English was the main language spoken at home for the majority of the children and young people, being over 96 per cent across the three service groups. • Child Protection – 96.6 per cent • Family Services – 96.1 per cent • Out of Home Care – 98.5 per cent. Comparison to the general population ! 2006 Census of Population and Housing (ABS 2006) This result was very much higher than expected when compared to the ABS 2006 census, which indicated that 20.4 per cent of all Victorians spoke a language other than English at home. Because of this disparity, it is recommended that a review of the data collection methods be undertaken prior to subsequent surveys. 10 1.6 Indigenous status Of the 127 children in the Indigenous cohort: • four (3.1 per cent) recognised themselves as Torres Strait Islander • three (2.4 per cent) as both Aboriginal and Torres Strait Islander • three (2.4 per cent) are unknown. Details of the Indigenous sample by service group and departmental region are in Appendix H. Figure 2: Service group by Indigenous status* *Note: Unweighted data 1.7 Primary carer’s relationship to child or young person Survey results Fifty eight per cent of survey participants described themselves as biological parents. Grandparents and foster carers made up the next most numerous categories (see Table 1 below). Comparison with other data sources IRIS data 2010–11 (DHS 2012) CRIS data (DHS 2012) Child Protection Australia 2010–11 (AIHW 2012) The profile of children and primary carers in each placement group were generally proportionate to the overall Victorian statewide distribution of families involved in these services. 11 Table 1: Primary carer’s relationship with child (self-identified) Relationship of carer to child Child Protection Family Services n % n % n % Biological parent 284 98 280 95 0 0 58 Grandparent 4 1.7 13 4 129 33.1 15 Step-parent - - - - 6 1.5 0.6 Foster carer 1 0.3 0 0 128 32.7 13.2 Permanent carer 0 0 0 0 72 18.4 7.4 Residential carer 0 0 0 0 32 8.1 3.1 Other - - - - 24 6.1 2.5 Total 289 293 Defining relationships Many carers, foster carers or permanent carers self-identified as the parent of the child or young person, or identified as a foster carer rather than a permanent carer or residential carer. Kinship carers referred to themselves as grandparents or step-parents and one quarter of permanent carers described their relationship to the child in other terms. Out of Home Care % in survey 391 Comparison with other data sources CRIS data (DHS 2012) ! The researchers used matched CRIS data to group the carers by the type of formal care arrangement that was in place. The data results are in Figure 3. Figure 3: Distribution of carers by formal care arrangements relative to total number of carers and parents 12 1.8 Care arrangements for Out of Home Care children Survey results Comparison with other data sources There was a range of different types of care arrangements for the children and young people in this service group. The four major types of care arrangements were: • Foster care • Kinship care • Residential care • Permanent care. ? The distribution of children in the different types of care is outlined in Table 2 along with the overall statewide picture. Child Protection Australia 2010–11 (AIHW 2012) The survey sample is representative in placement types to the statewide Out of Home Care cohort. However, it is important to note that carers often identified themselves in terms of their relationship to the child, rather than calling themselves by the formal name of the placement type. For example, some parents or carers with permanent and kinship care arrangements described their relationship as foster carers or as stepparents, grandparents or adoptive parents. Table 2: Number and proportion of children in Out of Home Care by placement type Number in survey % Statewide at 30.6.11 % Foster Care 110 28.2 24.7 Kinship care 149 38.1 42.0 Residential Care 32 8.2 8.7 Permanent Care 97 24.8 24.0 Other 7 0.7 0.6 Total 391 100.0 100.0 Placement type 1.9 Gender Survey results The gender of the participant’s children is in Table 3 below. The differences among the service groups were not statistically significant. Comparison to other data sources Child Protection Australia (AIHW 2012) This finding for Victoria was similar to national findings (AIHW 2012), which reported slightly more males (52 per cent) than females (48 per cent) on care and protection orders. 13 Table 3: Gender of children by service group Gender Service group Male Female n % Child Protection 145 50.1 144 49.8 Family Services 175 59.7 118 40.2 Out of Home Care 206 52.6 185 47.4 Total 526 54.0 447 46.0 1.10 n % Age The age of the survey children ranged from less than 12 months to 18 years. The largest proportion of children were aged five years and under, and the smallest proportion were aged 12 years and over. The difference in mean ages is attributable to the generally higher percentage of the Out of Home Care group who were aged ten and above, and the high percentage (about three quarters) of the Family Services children who were aged less than 12 years. The mean age for all the children is 8.45 years. However, age differed significantly across service groups. The mean ages by service group are: • Family Services – 7.01 years • Child Protection – 7.36 years • Out of Home Care – 9.15 years (comparable to the statewide average of 9.4 for this group at 30 June 2011) For the Out of Home Care group, the children and young people in residential care arrangements (average age 13.87 years) were more likely to be older than those in kinship care (9.06 years), foster care (8.73 years) or permanent care (8.53 years). Table 4: Age distribution across service groups Frequency/ Service Groups Ages of Children Child Protection Family Services Out of Home Care % in survey 0–5 years 120 131 107 37 6–11 years 95 94 146 35 12-–18 years (17 years for CP & FS) 74 68 138 28 289 293 391 100 Total 14 1.11 Household size Survey results Across all of the service groups just over 13 per cent had three other children in the household, and 10 per cent had four or more other children in the household. There was no statistically significant difference among the service groups. A table calculating the average household size of survey participants, assuming a single parent household, is in Appendix D. Comparison to the general population ! 2011 Census of Population and Housing (ABS 2012) This study cohort has a high proportion of large families; substantially larger than that of the general population, where families have an average of 1.9 children. Figure 4: Service group by percentage of other children in household 1.12 Child or young person’s relationship to other children Survey results The majority of the Child Protection (224 or 98.2 per cent) and Family Services (205 or 96.2 per cent) children lived in a household with their biological siblings. None of these children lived with unrelated children. The relationship between the child and participant in the Child Protection group was almost entirely that of biological parent and child (284 or 98.4 per cent). The remainder were grandparent and child (3), permanent carer and child (1) and ‘Other’ (1). Approximately half of the Out of Home Care children (146 or 53.5 per cent) who lived with other children also lived with their biological siblings. The remainder lived in households with either step-siblings or adopted or foster siblings (47 or 17.4 per cent), or a mixture of these (42 or 15.2 per cent). Only a small percentage of the children of the Out of Home Care group (38 or 13.9 per cent) lived in households with unrelated children. 15 1.13 Household moves Survey results Comparison to the general population The majority of children in the survey had not moved address in the past 12 months (Child Protection 66 per cent, Family Services 65 per cent, Out of Home Care 81 per cent). ! Out of Home Care children were more stable than the other two groups, which had comparable levels of mobility. Population mobility, Victoria (ABS 1999) The population mobility study of 1999 found that 12 per cent of households with children had moved at least once over the three years prior to the study. A more recent assessment of mobility (ABS 2006 census) found that 13.4 per cent of families had moved address in the previous 12 months. Because the eligibility criteria included that the carer completing the survey had to have been caring for the child for at least three months, this data may exclude the minority of children in care who are highly mobile. This compares to the survey population, 28 per cent of whom had moved once or more in only the previous 12 months. The Child Protection and Family Service groups were the most mobile – 34 per cent of each group had moved in the previous twelve months. Table 5: Households moves in the past 12 months by service group Service group No changes in the past 12 months 1 or 2 changes of child’s address in the past 12 months 3 or more changes in the past 12 months n % n % n % Child Protection 190 66 81 28 17 6 Family Services 191 65 83 28 17 6 Out of Home Care 319 81 60 15 12 3 Total 700 224 46 16 Section 2: Education and child care Key findings • The survey parents and carers read to their children under five at rates that were lower than the broader community. Family Services parents and carers reported reading the least frequently. The proportion of Out of Home Care carers reading daily was at the same level as that reported for the broader community. • The rates of accessing childcare for children five and under were lower than the broader community, with childcare centres, kindergarten and preschools being more frequently used. • Only 1.4 per cent of parents and carers used ‘informal care’ – that is a friend or relative – for their children. • The majority of children and young people attended government schools, and school attendance was generally reported as high. There was, however, a significant proportion (> ten per cent) of children or young people who missed school due to refusal or truancy, particularly for those placed in residential care compared to other types of Out of Home Care. • Between six and 11 per cent of children or young people across the service groups had been enrolled at five or more schools in their life. • A far higher proportion of children or young people across all service groups had a disability, particularly a learning difficulty (30.7 per cent of the children over six), than is found in the broad community. Overall 12.5 per cent of the survey children attended a special needs school. • The survey children or young people had lower levels of accessing paid employment than the broad community. 2.1 Parent or carer reading to children aged five years and younger Survey results Across all of the service groups the majority of parents or carers – 56.7 per cent – indicated that they or someone in their household read to the child 6 or 7 days per week (see Figure 5). There was no significant difference between the service groups for the number of days on which the child was read to within the household. Few parents or carers indicated that within their household the child was not read to at all. Comparison to the general population ? The state of Victoria’s children 2010 (DEECD 2011) Survey participants read less to their young children compared to data for children aged under five years in the general population. However, the survey question excluded those instances where the child was read to at playgroup or preschool, so this data is not entirely comparable. 17 Figure 5: Reading days for children 5 years and younger by service group 2.2 Early childhood education and care arrangements for children aged five years and younger Context Recent Australia-wide research has indicated that almost one quarter (23.9 per cent) of children are struggling in some areas of development by the time they reach school (The Australian Early Childhood Development Index 2009). circumstances. The number of hours spent in an early childhood program was also linked to mothers’ education, family income and employment, with children from poorer backgrounds spending fewer hours in a program. There is increasing evidence that access to good quality early childhood programs from an early age can make a significant difference to children’s life opportunities. A UK study, the Effective Provision of Preschool Education, found that all children benefited from preschool, with disadvantaged children benefiting most (Sylva et al. 2004). During the past 18 months, the Victorian Government has specifically sought to increase access to three and four year old kindergarten programs for children in key high needs groups, including children known to Child Protection. These children are able to access two years of kindergarten free of charge, and it may be that this policy development has been effective in raising the percentage of children accessing formal kindergarten or childcare in these service groups. The 2009 Australian Longitudinal Study of Australian Children found that while most 4–5 year old children (95 per cent) attend some type of childcare or early education program, this varies significantly according to family 18 Survey results The majority of parents or carers of children aged five years and younger accessed other education or care providers for the children during the day (see Figure 6). The data indicates that higher proportions of Child Protection and Out of Home Care children have accessed early childhood education and care services than Family Services children and that (based on this data), all three service groups are accessing these services at a lower level than the broader community. It also indicates that these service groups have much less access to informal pre-school age childcare than the broader population. Comparison with the general population ! ABS Childhood Education and Care Report (2008) Very few (1.4 per cent) of the children of parents or carers across all the service groups received informal care from friends or relatives of their primary carers). This finding contrasts with the ABS Childhood Education and Care Report 2008, which found that, Australia wide, more than 20 per cent of children aged less than 5 years, attended informal childcare. Figure 6: Children aged 5 years or younger: Childcare type by service group 19 2.3 Frequency of early childhood education and care arrangements for children aged five years and younger Survey results After accessing early childhood education and care services, children in each service group received a similar level of service. However, the data suggests that fewer children receiving Family Services may be accessing early childhood education and care services than Child Protection and Out of Home Care children. For those who access any early childhood education and care services, on average: • Child Protection children received 6.47 hours per day • Out of Home Care children received 5.95 hours per day • Family Service children received 5.78 hours per day. The average duration of service per week is: • Family Services – 3.46 days per week • Out of Home Care – 3.2 days per week • Family Services children received 5.78 hours per day. 2.4 School attendance survey question Parents and carers were asked a range of related questions about their child or young person’s school attendance. This was partly in order to obtain a subjective view of their child’s recent attendance level, and also to obtain data about the number of nonattendance days in the previous school term due to school refusal and truancy. Survey results Parents or carers of each service group reported a high level of regular school attendance by children and young people aged six to 17 years, during the month prior to the survey. The proportion of school age children of compulsory school age whom their parents or carers stated missed no days of school due to truancy or school refusal in the previous school term varied between service groups and that variation was statistically significant. A small, but nonetheless substantial, number (56) of children or young people missed between one and five days during the past school term. A small number of students (24) missed a substantial number of days’ schooling (30 days or more) in the last school term. Family Services parents or carers reported that their children missed the highest proportion of schooling in the previous term due to truancy and refusal, and Out of Home Care participants significantly less. Within the Out of Home Care group, there were significant differences in the level of school attendance among placement types. The residential care children or young people were significantly more likely to have missed 20 Comparison with the general population school than children placed in home-based care placement types. This may be associated with the lower level of placement stability for children or young people in residential care resulting in unscheduled changes of school (see Section 3.4 on placement stability). It is also related to the generally higher age of children placed in residential care. The state of Victoria’s children 2009 (DEECD 2010) This report found that 28 per cent of children self-reported as having skipped school in the previous month. The survey finding for the proportion of Child Protection children attending school regularly is similar to the figure reported by DEECD for the general population. Comparison with other data sources The Looking After Children outcomes data project: final report (2012) 87 per cent of the 334 children aged 517 years subject to the Looking After Children project placed in Out of Home Care were reported to be attending school full-time. This is an almost identical proportion to the 86.5 per cent identified in the current study. Table 6: School attendance by service group School attendance in past month Service group Days lost in previous school term by refusal or truancy Regular attendance No days 1-5 days 30+ days n % n % n % n % Child Protection 164 89.3 115 70.1 17 11.2 7 4.3 Family Services 153 84.2 96 62.7 21 14.5 11 8.3 Out of Home Care 265 94.5 226 85.3 18 6.8 6 2.0 Total 582 437 56 24 Note: some children or young people do not attend school: 4 Child Protection, 8, Family Services and 17, Out of Home Care. 21 2.5 Number of schools attended since commencing school Survey question Parents and carers of children aged six years and older were asked the total number of schools their children had attended up to the time of interview. Survey results From the available data, it is apparent that the highest percentage of children who have attended multiple schools is found in the Family Services group which. This is a slightly surprising finding as Family Services Children are overall, the youngest group. Average number of schools attended • Child Protection – 2.19, range 1–7 • Family Services – 2.63, range 1–13 • Out of Home Care – 2.22, range 1–8. From the available data, those who had attended only one school were: • 61 children or young people (37 per cent) of the Child Protection group • 46 children or young people (29 per cent) of the Family Services group • 99 children or young people (42 per cent) of the Out of Home Care group. Nearly one third (30 per cent) of each of the three service groups had attended two schools, and those children or young people who had attended five or more schools were: • 4 children or young people (6 per cent) of the Child Protection group • 17 children or young people (11 per cent) of the Family Services group • 23 children and young people (10 per cent) of the Out of Home Care group. Comparison with other data sources ! The Looking After Children outcomes data project: final report (DHS 2012) This data outcomes project looked at the educational history of 334 children aged six years and older placed in Out of Home Care. It found that between a quarter and a third (28.5 per cent) of children experienced a change of school in the past 12 months. This suggests that there may be a higher incidence of school changes in the Out of Home Care population overall than has been reported in this survey sample. 22 2.6 Type of school attended Survey results For children aged six years and over across the entire service group, the majority of children and young people attended government schools, very few attended mainstream independent schools, received home tuition or attended TAFE. Comparison with the general population ? Summary statistics for Victorian schools (DEECD 2012) Of particular note is the high proportion of children attending special needs schools in each service group. The proportion of Child Protection children attending special needs schools in 2011 is 5 times that for Victorian children as a whole. For Family Services this is more than 6 times, and for Out of Home Care more than 11 times more. Figure 7: Type of school by service group 23 2.7 Children with learning difficulties Context People with intellectual disabilities experience a range of problems including learning difficulties, integrating socially and communicating with others, and common assistance includes special tuition, counsellor/disability support workers, and special assessment. Of the participants whose children and young people have been assessed as having a learning difficulty, over one quarter of Child Protection and Family Services carers believed that their children did not receive appropriate educational services: • Child Protection – 28 per cent Survey results • Family Services – 27 per cent Of the 603 children or young people aged six years and older across all of the service groups, 185 (30.7 per cent), of parents or carers indicated that their child or young person had been assessed as having a learning difficulty. • Out of Home Care -–19 per cent. There was a significant statistical difference between the service groups with the children and young people of the Child Protection group less likely to be assessed with a learning difficulty, and those of the Out of Home Care group more likely to be assessed with a learning difficulty (see Figure 8). This is an issue that needs further consideration. The high proportion of the children and young people of all service group participants (especially in Out of Home Care), attending a special needs school (see Figure 7), suggests there may be a much higher prevalence of intellectual disability within the children of this sample as compared to the Australian general population. Comparison with the general population It is difficult to disentangle how many of the children in this survey have an intellectual disability as opposed to a learning disorder (for example dyslexia or a speech and language disorder such as auditory processing difficulties), both of which would result in assessment for intervention. 2006 Census (ABS 2006) ! According to the census, 7.0 per cent of Victorian children had a type of disability (all types of disability). AIHW (2008) ! The national prevalence of intellectual disability is 3.0 per cent, with 1.8 per cent being classified as having a severe or profound disability. Around 45.0 per cent of students with an intellectual disability attend ordinary classes. 24 Figure 8: Disability assessment by service group 100% Current assessment 90% 80% Percenttage 70% Not assessed 60% 50% 40% Assessed 30% 20% 10% 0% Child Protection 2.8 Family Services Out of Home Care Paid employment Since January 2010 all young people In Victoria must attend school until year ten. After year ten and until the age of 17 years, students must be either in full time education, in approved education or training, in full time employment, or a combination of all of these. Survey results The number and proportion of those aged 14 years and older from any of the service groups who were employed in any form of paid work was: • Child Protection – 7 (14.3 per cent) • Family Services – 5 (12.2 per cent) • Out of Home Care – 14 (15.1 per cent). people (31.5 per cent) worked four hours per week. Comparison with the general population ? Young Australians (AIHW 2011) These employment figures are not directly comparable with the AIHW report, which found 30.0 per cent to 31.0 per cent of people aged 15 to 19 years in 2009 and 2010 were employed in part time work. They nevertheless suggest that there is a much lower engagement in employment activities in the survey sample. Sixty per cent of these positions were mostly on a casual basis and those who were employed were reported to work a varied range of hours, from one to 30 hours per week. The largest proportion of these young 25 Section 3: Previous Child Protection involvement Key findings • The most common grounds for previous intervention were as a result of substantiated investigations identifying emotional or psychological harm, although those in Out of Home Care were more likely to have experienced neglect than the Child Protection group. • Between one third and one half of the Child Protection (42.6 per cent) and Out of Home Care children (42.7 per cent) had experienced one or more substantiated investigations prior to the current episode of service. • The data raises serious issues of many of these children or young people experiencing cumulative harm and across multiple types of maltreatment. 3.1 Harm types An analysis of CRIS records relating to the Child Protection history of children in the Child Protection and Out of Home Care groups was undertaken in order to track the primary reasons for service involvement. Historical data could be matched for 257 (89 per cent) of Child Protection children and 353 (90 per cent) of Out of Home Care children. Types of maltreatment reported for the Child Protection and Out of Home Care children are in Figure 9 below. The most common grounds for intervention in the sample were for ‘Child not protected from emotional or psychological harm by parents’, followed by ‘Child not protected from physical harm by parents’, and ‘Risk of harm to child’s physical development or health’ (neglect). Only a small number of children were considered at risk from parental failure to protect them from sexual abuse. The children and young people of the Out of Home Care group were more likely to have grounds for intervention due to risk of harm to their physical development/health (neglect). 26 Figure 9: Grounds for intervention by service group 3.2 Previous investigations Families who experience cumulative harm are more likely to experience multiple interlinked problems, an absence of protective factors and enduring parental problems affecting their capacity to provide adequate care (Bromfield, 2007). Long-term harm is more likely to result from living in an unfavourable environment and the resulting emotional damage from abuse, rather than from physical damage (Cichetti and Toth 2000). Of those who had been subject to previous substantiated Child Protection investigations, most (66.1 per cent) had experienced between one and three previous substantiated investigations. The most likely type of harm is emotional or psychological harm, which is consistent with national and Victorian trends. In the Child Protection group, 123 (42.6 per cent) children had previous substantiated investigations prior to the current service episode, with the number of substantiations ranging from one to 20 and an average of 3.85. In the Out of Home Care group, 167 (42.7 per cent) had previous substantiated investigations (prior to the current episode), with the number of previous substantiations ranging from one to 16 and an average of 3.57. The data suggests that children or young people coming to the attention of the statutory system and having substantiated outcomes to investigations have a high likelihood of experiencing cumulative harm and multiple types of harms. This implies a high degree of complexity in the provision of protective interventions. The data, when seen alongside the other survey data, indicates high levels of complex need are present. 27 3.3 Placement stability for Out of Home Care children Survey results Average length of placements For the Out of Home Care children, the average length of time in their current placement was 2.53 years, over an age range from three months to 15 years. The majority had been in their current placement for one year or more (see Figure 10). However, data is missing for 54 children. The overall pattern is of a higher frequency of older children with greater lengths of time in their current placement. Figure 10: Out of Home Care – length of time in current placement by age of child Average number of placements From the commencement of their care, the Out of Home Care children and young people had an average of two previous placements, but the number of placements ranged from one to 61. The breakdown of average number of placements by placement type is as follows: • Residential care – 6.68 years • Foster care – 6.54 • Permanent care – 3.11 • Kinship care – 3.21 Number of placement changes in the past 12 months The number of placement changes in the past 12 months is as follows: • No changes – 319 children (81 per cent) • One move – 46 children (11.8 per cent) • Two moves – 14 children (3.6 per cent) • Three moves – 6 children (1.5 per cent) • Four moves – 4 children (1.0 per cent) • Five moves – 1 child (0.2 per cent) • More than five moves – 1 child (0.2 per cent) This data points clearly to the greater stability of permanent care and kinship care. 28 Comparison with other data sources ! The Looking After Children outcomes data project: final report (DHS 2012) The Department of Human Services monitors placement changes as one measure of placement stability. At June 2012, 19 per cent of children placed in Out of Home Care statewide had experienced three or more changes of placement in their lifetime. The survey data, which was 3 per cent over a 12-month period, is lower than expected by comparison. Comparison with other data sources The state of Victoria’s children 2010 (DEECD 2011) The survey findings are consistent with statewide data from DEECD, which found that 30 per cent of children entering care in Victoria had previously been admitted, of which approximately 30 per cent had either 2 or 3 prior admissions to care. 29 Section 4: Health and wellbeing Key findings • Between 91 and 96 per cent of parents and carers rated their child’s health as excellent or good. However, the proportion rating it as fair or poor ranged from 4 per cent to 9 per cent, which was much higher than found for other children or young people in the broad community (1.5 per cent rated fair or poor). • The proportion of fully immunised children (92.9 to 96.9 per cent) were higher at all ages than reported for the broad community (ranging from 87.2 to 92.8 per cent) - depending on the age of the child. • The incidence of long-term (chronic) health conditions ranged between (29.1 to 45.1 per cent) was lower than that reported for the broad community (60 per cent). • Many children or young people were receiving therapy for a range of conditions. Of the total number of carers, 27 per cent reported their children as requiring medication, and half of these felt that their child needed more medication than what they were getting. • Parents and carers reported a lower proportion of children and young people as being overweight and a higher proportion of children or young people as underweight than the broad community. • Approximately half of the children or young people were reported as being physically active every day for at least 60 minutes. Children in Out of Home Care were more physically active more frequently than Family Services and Child Protection children and young people. • The proportion of survey children over 12 years who were reported to have drunk alcohol in the past year was similar to the broad population. However, those placed in Out of Home Care drank alcohol more frequently than those in the broad community although at an overall lower level. • A much higher proportion of survey carers reported that their child or young person smoke cigarettes than the then state average for children aged 12 to 17 years that found 24.6 per cent of these children or young people had ever smoked. Of those who had ever smoked, nearly eight out of 10 children in Out of Home Care were reported to smoke on a daily basis, a level much higher than the broad community (17 per cent) and marginally higher than that reported for Family Services children. • The study cohort had higher rates of injury requiring medical or hospital attention than found for others, with most experiencing only one injury over the 12 months prior to the survey. Eight per cent had two or more injuries in he previous year. Out of Home Care had significantly lower rates of injury. 30 4.1 General health Survey results Most parents or carers rated their children’s health as excellent, very good or good (see Figure 11). Just four per cent of Child Protection, 10 per cent and Family Services and 6 per cent of Out of Home Care carers rated their children’s health as ‘fair’ or ‘poor’. Comparison to the general population Australian Children’s Report (AIHW 2011) While very few parents or carers rated their child’s health as fair or poor, this was consistent with the parent ratings shown in the Australian Children’s Report. The state of Victoria’s children 2010 (DEECD 2011) ! The survey parents’ and carers’ ratings of their children’s health as ‘fair’ or ‘poor’ were higher than the state average. Just 1.5 per cent of Victorian parents of children aged 012 years rated their children’s health as ‘fair’ or ‘poor’. Victorian adolescent health and wellbeing survey (2009) ! The survey findings also contrast with the 2009 HOWRU survey in which a higher proportion of Victorian children aged 12 years and more, self-rated their health as fair or poor. Figure 11: Service group by parent or carer rating of child health 31 4.2 Immunisations Survey results Between 92.9 per cent and 96.9 per cent of each service group in the current sample reported their child’s immunisation as being complete and up to date. Comparison to the general population The state of Victoria’s children 2010 (DEECD 2011) ! 4.3 The survey findings are positive and are higher than the recent actual state average (2009–10), which was 92.8 per cent fully immunised at 12 to 15 months, down to 87.2 per cent at 72 to 75 months. Medication Two hundred and sixty two parents or carers (27 per cent) reported that their children required medication prescribed by a doctor. A higher proportion of Family Services parents or carers reported that their children or young people required medication (35 per cent) than did the Out of Home Care (25.9 per cent) or Child Protection groups (20 per cent). 4.4 Long-term health conditions Long-term (chronic) health conditions include allergic rhinitis, sinusitis, sight problems, asthma and other allergies, migraines. Survey results Less than half of the children or young people of the Family Services group (133 or 45.1 per cent), just over one third of the Out of Home Care group (149 or 37.9 per cent) and Child Protection group (84 or 29.1) were reported to suffer from a long-term health condition that had lasted, and was expected to last, for at least 12 months. Of the survey parents or carers who identified their child suffered from a long-term health condition, approximately half felt their child was functionally limited by their health condition. Over 90 per cent of all parents or carers who reported a child or young person with a longterm health condition reported that the children’s or young person’s treatment had lasted, or was expected to last, for at least 12 months. Between 70 and 80 per cent of those in each service group who were reported as receiving treatment or therapy had been assessed with a learning difficulty. Nearly all parents and carers who reported that their children needed medication – between 86.1 per cent and 90 per cent – stated that the medical condition has lasted, or was expected to last, at least 12 months. The Child Protection group had fewer children or young people (11.1 per cent) reported as receiving or requiring special therapies (such as physiotherapy, occupational or speech therapy) than Family Services. In addition, of those who stated that their child received medication, a significant number of participants believed that the child required more medication than they were receiving at the time (45 per cent of Family Services, 50 per cent of Out of Home Care, 62 per cent of Child Protection). Figure 12 shows the distribution of reported long-term health conditions across age groups, with those in the 0 to 11 year category most likely to be identified by their parent or carer as suffering from a long-term health condition. 32 Figure 12: Long-term health condition by service group and age of child or young person Comparison to the general population Young Australians report (AIHW 2011) ? The survey findings differ from data on long-term health conditions in the general population of Australian children in 2007–08, which identified the prevalence levels of 34 per cent of children aged 0 to 11 years, 59 per cent of children aged 12 to 14 years, and 48 per cent of children and young people aged 15 to 19 years. Fewer of the survey children and young people in each of these age categories of the sample groups were identified as suffering from longterm health conditions. However, the lower prevalence levels reported by parents and carers in the survey may reflect some limitation of the survey question utilised. 33 4.5 Weight of children Survey results The majority of parents or carers of each service group considered their child or young person as being of a healthy weight (see Figure 13). The Child Protection group were more likely to indicate their child or young person was of a healthy weight, and less likely than the other two service groups to indicate their child or young person was overweight. Very few parents or carers considered their child or young person to be very overweight. An unexpected result, compared to nutritional surveys, was that a similar proportion (approximately 10 per cent) of parents and carers reported their children to be underweight as they did overweight. Figure 13: Service group by parent’s or carer’s perception of child's weight 34 Comparison to the general population ! 2009–10 National Secondary Students’ Diet and Activity survey (DEECD 2011) National Health Survey Self-reports by children or young people were more aligned with the National Health Survey figures as 61.7 per cent rated themselves a healthy weight, and 23.1 per cent considered themselves to be overweight. The survey figures differed slightly from the DEECD data, which found that, although a similar proportion were identified as a healthy weight (71.6 per cent), a higher proportion were overweight (18.2 per cent) or obese (5.5 per cent). The DEECD report also found that parents were more likely to identify their children’s weight as ‘healthy’ (90.6 per cent) with far fewer parents (2.1 per cent) considering their child or young person to be overweight. 4.6 Physical activity Survey results Survey parents and carers of children aged 12 years and older were asked to provide information on whether their children had been physically active for at least 60 minutes a day during the past week (see Table 7). This relates to the Australian Government’s physical activity recommendations for children and young people. About half the parents or carers estimated that their child had been physically active for at least one hour every day. Relatively few parents or carers indicated that their child had not been active for at least an hour during the week, or on two days or less of the week. However, 20 per cent of Family Services children or young people were reported to be inactive in the previous week, more than three times the proportion of other service groups. Table 7: Number of days where child has been physically active for 60 minutes or more In the past week, how often has the child been physically active for a total of at least 60 minutes? Child Protection Family Services n % n % n % Every day 40 54.1 29 43.1 66 47.9 5 –6 days 9 12.0 6 8.9 17 12.6 4 days 4 5.0 1 1.3 10 7.4 3 days 5 6.2 6 8.6 14 9.8 2 days 8 10.9 2 3.5 6 4.1 1 day 1 1.8 6 8.9 5 3.8 No days 4 5.2 13 20.1 8 6.0 Don’t know 4 4.7 4 5.7 12 8.4 Frequency Out of Home Care 35 4.7 Lifestyle factors Survey questions All parents or carers of children and young people aged 12 years and above were asked about the child’s use of inhalants, illicit substances, tobacco and alcohol. Appendix G contains each survey question with the responses collated by service group. Parents and carers may not have been fully aware of children and young people’s use of cigarettes, alcohol and other substances. The survey results will be checked against selfreports in the young people’s survey to be undertaken later this year. Of these children, 21 per cent were reported to have taken a drink less than once a month. Only 15 per cent were reported to have taken a drink one to three times a week. Comparison to the general population The state of Victoria’s children 2009 (DEECD 2010) ? The survey data (30 per cent of the children over 12 years of age had consumed alcohol in the previous 12 months) is somewhat lower than data from DEECD (2010), which found that 37.7 per cent of children aged 12 to 17 had consumed alcohol in the past month. The DEECD data is from children self-reporting. Survey results Illicit substances Regarding the use of illicit substances the parents or carers indicated that their child or young person mainly used marijuana. This was similar to the statewide data, which found that 16.0 per cent of those aged 15 to 17, and 9.6 per cent of those aged 12 to 17 years had tried cannabis (DEECD 2010). Inhalants Only three children in the cohort were reported to use inhalants, all in the previous 12 months. One child (Child Protection) had stopped during the last 12 months; one was using them three times a month (Out of Home Care) and the frequency for one (Out of Home Care) was not known. Alcohol About 30 per cent of young people aged over 12 years were estimated to have consumed alcohol in the last 12 months. The distribution by service group of these children is as follows: Tobacco One of the main findings was that the parents or carers in this sample estimated that a much higher proportion of their children or young people (33.7 per cent to 45.1 per cent) smoked cigarettes than the state average of 24.6 per cent for children aged 12 to 17 years (DEECD 2011). The distribution by service group of the children who had smoked tobacco at any time in the past is as follows: • Child Protection (45 per cent) • Family Services (40 per cent) • Out of Home Care (34 per cent). Four out of five of these children had smoked in the past 12 months. Of these children, the distribution by service group of those who smoked every day is as follows: • Child Protection (36 per cent) • Child Protection (29.6 per cent) • Family Services (60 per cent) • Family Services (29 per cent) • Out of Home Care (77 per cent). • Placement services (29.5 per cent). 36 4.8 Injuries requiring medical attention Survey results About one fifth of Child Protection (21.1 per cent) and Family Services (19.5 per cent) parents or carers, and 16.1 per cent of the Out of Home Care group reported that their children suffered an injury in the 12 months prior to the survey that required medical attention from a doctor or hospital. These injuries happened only once for most (see Table 8). Younger children had a higher frequency of injuries except for the Out of Home Care children. Few parents or carers indicated that the child or young person had attended a doctor or hospital for treatment of an injury more than five times but, of the service groups, Out of Home Care carers reported a higher frequency of five or more injuries occurring to the child or young person. This is likely to be associated with the higher age of children and young people of this group. Comparison to the general population ? The state of Victoria’s children 2010 (DEECD 2011) The survey results appear to be significantly higher than the pooled 2000–01 to 2007–08 registrations of Victorian children’s data (DEECD), which reported 8.1 per cent of children aged 10 to 17 years having one hospital admission, and 5.8 per cent having more than one admission. However, it must be noted that the survey sample includes not only hospitalisations, but also doctor visits for injuries. Table 8: Service group by frequency of hospital/doctor visits in previous 12 months by age of child or young person Age of Child Child Protection 1 injury 2 injuries 3 injuries 4 injuries 5 + injuries 0–9 years 34 2 2 - 1 10 years and older 13 5 1 - 2 47 (78.3%) 7 (11.6%) 3 (5.0%) 0–9 years 30 3 3 1 - 10 years and older 14 5 1 - 1 44 (75.9%) 8 (13.8%) 4 (6.9%) 1 (1.7%) 1 (1.7%) 0–9 years 25 2 - 3 - 10 years and older 19 6 3 1 5 44 (68.7%) 135 (74.2%) 8 (12.5%) 23 (12.6%) 3 (4.7%) 10 (5.5%) 4 (6.3%) 5 (2.7%) 5 (7.8%) 9 (4.9%) Total Group 3 (5.0%) Total 39 (65.0%) 21 (35.0%) 60 (100%) Family Services Total Group 37 (63.8%) 21 (36.2%) 58 (100%) Out of Home Care Total Group Grand Total 30 (46.9%) 34 (53.1%) 64 (100%) 182 (100%) 37 Section 5: Behaviour and mental health Key findings • In comparison to the broad community, the survey revealed high rates of emotional and behavioural problems in these children, particularly for the Family Services group. The rates that were reported by Child Protection parents and carers were much lower than the other two groups, which was an unexpected result. • The rates reported by Out of Home Carers are consistent with rates reported by a recent comparative study of Victorian Out of Home Carers. • Many children or young people were receiving regular counselling and therapy to deal with these issues and associated problems. • The overwhelming majority of parents or carers rated their relationships with the children or young people as positive on a range of measures. • However, a small number (18) were found to have poor relationships with their children or young people who were primarily in the Family Services group and involved children aged between nine and 16 years. 5.1 Emotional and behavioural problems Survey question Survey results The Strengths and Difficulties Questionnaire is a short screening tool that is being increasingly employed to identify emotional and behavioural problems in children and young people. The tool has five subscales: emotional symptoms, conduct problems, hyperactivity, peer problems and prosocial. A ‘total difficulties score’ is calculated by totalling the four subscales that capture problems. The prosocial scale score is excluded from the total score. Table 9 shows the total difficulties scores for 2 each of the service groups. High scores for emotional and behavioural difficulties were strongly associated with service group. Child Protection children or young people were significantly lower in reported emotional and behavioural problems, and Family Services children or young people were identified by their parents or carers as significantly more ‘at risk’ than expected. The parent or carer completed the questionnaire for children four years and over. 2 In order to calculate the total difficulties score, cases with missing values (total number of children is 226) reported as ‘Don’t know’ or ‘Refused to Answer’ or ineligible ages were excluded from the analysis. 38 Family Services children who are identified as having a ‘significant wellbeing concern’ or requiring disability support are more likely to be reported as experiencing high levels of emotional and/or behavioural difficulties. Comparison to the general population ! The state of Victoria’s children 2010 (DEECD 2011) ! The Victorian Child and Adolescent Health and Wellbeing Survey 2011 (HOWRU) The Family Services parents or carers were more likely to describe their children’s behaviour as being problematic, with the Child Protection children most likely to be described as within the normal range. While there are several possible explanations for this, including the subjective expectations of parents, the data indicates that Family Services participants were more likely than the other two groups to report a range of difficulties being experienced by their children or young people, which required services to address them. The survey children had much higher scores than the general population in 2010, when the majority (83.5 per cent) of children aged four to 12 years did not have any overall behavioural or emotional difficulties. 10.6 per cent of Victorian children aged 4–12 years had behavioural problems rated ‘borderline’ or ‘at risk’ and only a small proportion (5.4 per cent) were ’at risk’. The proportion of survey children younger than 12 with behaviour rated as ‘borderline’ or ‘at risk’ was 27.4 per cent (Child Protection), 60.7 per cent (Family Services), and 48.9 per cent (Out of Home Care). Comparison to other data sources The Looking After Children outcomes data project: final report (2012) Analysis of strengths and difficulties assessments completed by primary carers of 334 Out of Home Care children aged 5–17 years old resulted in scores very similar to the survey scores. 47 per cent of children had ‘normal’ scores (survey 53 per cent), 15 per cent were ‘borderline’ (survey 9 per cent) and 39 per cent were ‘at risk’ (survey 38.5 per cent). Note: This research excluded permanent care children and approximately 70 per cent of kinship care arrangements. The survey found that a higher proportion of girls than boys (aged 12 years to 17 years) showed a high level of distress. Girls also showed a greater capacity for resilience. However, in the survey males (181 or 63.1 per cent) were significantly more likely to be found in the ‘at risk’ category than females (106 or 36.9 per cent). 39 Table 9: Strengths and difficulties score for children or young people aged four years and over across the service groups Strengths and difficulties scale score Child Protection Family Services Out of Home Care Total n % n % n % n % Normal 143 67.1 72 34.7 173 52.9 388 52.0 Borderline 24 11.3 19 9.2 28 8.4 71 9.5 Substantial Risk 46 21.6 115 55.8 126 38.5 287 38.5 Total 214 28.6 206 27.6 327 43.8 747 100.0 5.2 Treatment or counselling Survey results The number of children receiving or needing treatment or counselling for emotional and behavioural problems was high; however Child Protection children were reporting at comparatively lower levels. Just over 90 per cent of those in Out of Home Care and Family Services, and 83.1 per cent of those in Child Protection reported that the problem had lasted, or was expected to last, at least 12 months. One in five of the Family Services and Out of Home Care children or young people were receiving special therapy services. Between 70 and 80 per cent of these children or young people had been assessed as having a learning difficulty. Approximately 70 per cent of these children and young people (between 69.7 per cent and 75.4 per cent) were receiving help for the problem. This suggests that, in the view of the parents or carers, there is currently a level of unmet need. Figure 14: Proportion of survey children receiving or needing treatment or counselling for by service group 40 5.3 Parent’s or carer’s relationship with child or young person Survey results Parents and carers overwhelmingly described their relationships with their children or young person as being very positive, and this was evident across all groups and for all children or young people aged from 0 to 17 years (see Table 10). However, negative aspects to their relationships were very much the exception. It is noted that these questions measured perceptions and may not fully reflect the broader scope of the relationships that other methodologies and approaches might reveal. Family Services parents or carers were more likely to identify that a less positive relationship with the child existed than did the other two groups. Of the 18 participants reporting the absence of positive aspects to relationships, only one was in the Child Protection group, three were in the Out of Home Care group, and 14 were in the Family Services group. For those parents or carers who felt there were little or no positive aspects in their relationship with children, almost all of the children or young people concerned were nine to 16 years of age. The majority (15) were considered as high risk for emotional and behavioural problems by parents or carers. This is an indicator of the need for greater support for some families. It may also be the case that some parents were inadequately prepared or otherwise unable to cope with their child’s transition from childhood to early adolescence. 41 Table 10: Parent or carer relationships with the child or young person across service groups Child Protection n Family Services % Out of Home Care n % n % How would you describe the child’s relationship with you? There are..... Many positive aspects to the relationship 246 85.3 213 73.1 341 87.2 Some positive aspects to the relationship 40 14.1 65 22.1 47 12.0 1 0.4 14 4.8 3 0.8 222 76.3 220 76.3 260 66.5 Little or no positive aspects to the relationship I express affection by hugging, kissing or holding the child Strongly agree Agree 57 19.7 53 18.3 84 21.5 Neither agree or disagree 1 0.2 3 1.2 8 2.0 Disagree 7 2.3 8 2.9 23 5.9 Strongly disagree 4 1.5 4 1.3 16 4.1 201 69.2 186 63.7 255 65.3 78 26.9 92 31.3 108 27.7 Neither agree or disagree 4 1.4 1 0.2 3 0.7 Disagree 7 2.5 11 3.8 17 4.5 Strongly disagree 0 0 3 0.9 7 1.8 221 76.2 214 73.3 290 74.2 I tell the child how happy he or she makes me Strongly agree Agree I enjoy doing things with the child Strongly agree Agree 64 22.2 71 24.1 88 22.6 Neither agree or disagree 0 0 3 1.1 3 0.9 Disagree 4 1.4 4 1.5 9 2.4 Strongly disagree 1 0.2 0 0 0 0 I feel close to the child when they are happy and also when they are upset Strongly agree 230 80.1 200 69.0 299 76.6 51 17.9 77 26.6 80 20.4 Neither agree or disagree 1 0.5 3 1.0 2 0.5 Disagree 4 1.6 9 3.2 8 2.1 Strongly disagree 0 0 1 0.3 1 0.4 Agree Of all the times you talk with the child about their behaviour, how often is this praise? All the time 27 9.4 23 8.3 25 6.6 153 54.0 141 50.2 226 59.5 About half the time 86 30.4 92 32.8 110 28.9 Less than half the time 15 5.3 21 7.5 18 4.7 Almost never or never 3 0.9 3 1.2 1 0.3 More than half the time It is important that you know where the child is and what he or she is doing all the time (children over 12 months)? Do you...... Strongly agree Agree Disagree 253 90.9 248 91.2 333 85.5 25 9.1 24 8.8 51 13.0 0 0 0 0 6 1.5 42 Child Protection n % Family Services n % Out of Home Care n % When you give the child an instruction or make a request to do something, how often do you make sure that he or she does it (children over 5 years)? All the time 69 41.6 66 41.3 130 46.1 More than half the time 66 39.5 60 37.8 103 36.6 About half the time 24 14.3 23 14.2 36 12.8 Less than half the time 8 4.6 9 5.6 8 3.0 Almost never (or never) 0 0 2 1.2 4 1.6 How often does the child get away with things you feel should have been punished? All the time 19 6.6 19 6.6 11 3.0 More than half the time 37 13.1 53 18.5 42 10.9 About half the time 67 23.7 83 28.8 91 23.6 Less than half the time 69 24.6 63 21.9 83 21.5 Almost never (or never) 92 32.0 69 24.1 159 41.1 43 Section 6: Connections to family, school and community Key findings • Approximately one in five of the Child Protection and Family Services children or young people, and seven in ten of their Out of Home Care counterparts, had experienced three or more main carers, this being particularly likely for those with a disability or identified as being ‘at risk’ in terms of behavioural and other difficulties. • A significant proportion of Out of Home Care children have had multiple carers. Approximately one quarter of these had experienced five or more main carers in their life, and 67 per cent had experienced three or more carers. Children with a disability had a high prevalence of multiple carers. • Children or young people in the Out of Home Care group experienced a variety of levels of contact with their mothers, fathers, siblings and other relatives. This was mostly face-to-face contact. Overall, the most frequent contact was between children and other main relatives. However, eighteen percent of children who were permitted contact with their mothers had no contact within the 3 months prior to the survey one quarter of children who were permitted contact with their fathers did not have any contact within the 3 months prior to the survey one third of children who do not reside with their siblings had no contact within the past 3 months. • Approximately one in four Out of Home Care children or young people are regularly spending time with other carers for respite, and other breaks. • While most children or young people in Out of Home Care are engaged in regular sports and recreational activities, nearly half do this rarely or never. 6.1 Changes of carer Context Having multiple carers can impact negatively on a child or young person’s development. There is a significant level of international literature on the negative effects of caregiving discontinuity on the development of children in Out of Home Care, especially the association between placement breakdowns and cumulative risk in the Out of Home Care population (see Sinclair 2005; Sinclair, Gibbs, Wilson forthcoming). 44 Survey results Participants reported that many of the children and young people had experienced multiple main carers, and this is likely to have contributed to their social and emotional needs, and possibly their behaviour. For the three service groups the respective proportions of children who have had three or more main carers in their lives were: • Child Protection – 23.6 per cent • Family Services – 17.4 per cent • Out of Home Care – 67.1 per cent. The three least stable groups of children were: the Out of Home care children, children with a disability and children ‘at risk’ of emotional and behavioural problems. The Out of Home Care children were by far the least stable group. About one quarter (28 per cent) of the children or young people in Out of Home Care had experienced five or more main carers. This is more than six times that of the other two service groups, reflecting the risks of placement change or breakdown. One in six (13.2 per cent) of the Out of Home Care service group had experienced more than seven carers. Those children who were assessed as having a learning difficulty were more likely to have had three or more carers in their lifetime. The Family Services and Out of Home Care children or young people ‘at risk’ for emotional and behavioural problems had also experienced more carers in their lifetime than the children with lower scores. It seems clear that disruption of primary caregiver – child relationships is an important issue for these children. Figure 15: Number of main carers per child since birth by service group 45 6.2 Contact with family members – Out of Home Care only While protective issues surrounding contact are critical, the importance for Out of Home Care children and young people in maintaining connection and relationships with family is critical and is confirmed within the legislative framework. • 83 per cent of children had contact with their biological mother and 17 per cent had no contact • 75 per cent of children had contact with their father and 25 per cent had no contact The survey results regarding these children’s contact with their parents and siblings present some difficulties of interpretation due to missing data. Twenty two per cent of carers did not provide information regarding their child’s contact with their mother and father. • 67 per cent had contact with their nonresident siblings and 33 per cent had no contact • 80 per cent had contact with a main “other relative” and 20 per cent had no contact. Nevertheless, the data from those who did respond to these questions show that there appears to be a less than optimal frequency of contact by children in Out of Home Care with their immediate and extended family members. Carers stated that 74 per cent of children were able to have contact with their biological mothers and 26 per cent were not. Carers also stated that 48 per cent of children were able to have contact with their biological fathers and fifty two per cent were not. Of those who were able to have contact the following levels of contact occurred in the previous three months prior to survey interviews: Face-to-face contacts were the most frequent types of contact reported across all the relatives – father, mother, sibling and other main relative. Most frequent contact was with other main relatives. There are several limitations to this data, however, and carers may not be fully aware of the extent of telephone contact or of other contact which the survey questions did not measure (such as social media). Due to the limitations of the data it was not possible to make a complete comparative analysis across placement types. However, Appendix F does include contact data by placement type. This found no significant statistical difference in the level of contact between placement types. 46 Table 11: Out of Home Care: Child or young person’s contact with mother and father Mother n Father % n % 151 48.4 Is the child (n=314) able to have contact with their mother or father (n=310)? Yes 233 74.2 If yes, in the past three months, how often has the child had contact with their mother (n=228) or father (n=148) over the phone? Daily 4 1.7 3 2.0 2-6 times per week 22 9.6 5 3.4 Weekly 35 15.3 15 10.1 Fortnightly 11 4.8 8 5.4 Monthly 19 8.3 11 7.4 Special occasions only 25 11.0 23 15.5 Never 112 49.1 83 56.1 How often has the child had face-to-face contact with their mother (n=229) or father (n=148) in the past 3 months? Daily 8 3.5 2 1.4 2-6 times per week 14 6.1 7 4.7 Weekly 31 13.5 10 6.8 Fortnightly 27 11.8 19 12.8 Monthly 37 16.2 23 15.5 Special occasions only 56 24.4 37 25.0 Never 56 24.4 50 33.8 How often in the past 3 months has the child stayed overnight with the mother (n=173) or father (n=98)? Daily 4 2.3 0 0 2-6 times per week 2 1.2 0 0 Weekly 0 0.0 1 1.02 Fortnightly 5 2.9 3 3.1 Monthly 3 1.7 1 1.0 Special occasions only 9 5.2 13 13.3 150 86.7 80 81.6 Never Please note children who had contact during the last 3 months were able to experience more than one kind of contact with their relatives. 47 Table 12: Out of Home Care: Child or young person not residing with siblings' contact with siblings Out of Home Care n % Thinking about the child’s contact with siblings in the past 3 months, how often has the child had contact with siblings over the phone (if the child does not live with siblings)? (n=108) Daily 1 1.0 2 to 6 times per week 5 4.8 Weekly 4 3.3 Fortnightly 13 11.7 Monthly 8 7.5 Special occasions only 11 10.2 Never 66 61.1 How often has the child had face-to-face contact with their siblings? (n=108) Daily 4 3.6 2 to 6 times per week 4 4.1 Weekly 11 10.0 Fortnightly 12 11.5 Monthly 24 22.0 Special occasions only 17 15.4 Never 36 33.4 How often in the past 3 months has the child stayed overnight with their siblings? (n=71) Daily 1 1.2 Weekly 4 6.3 Fortnightly 3 4.3 Monthly 7 9.6 Special occasions only 8 10.7 Never 48 67.9 48 Table 13: Out of Home Care: Child or young person’s contact with other relatives Out of Home Care n % If the child has had contact with other (main) relatives not in the household: in the past 3 months, how often has the child had contact with this relative over the phone? (n=308) Daily 7 2.3 2 to 6 times per week 28 9.0 Weekly 48 15.6 Fortnightly 31 10.0 Monthly 37 12.1 Special occasions only 26 8.6 Never 131 42.5 How often has the child had face-to-face contact with this relative in the past 3 months? (n=313) Daily 3 1.0 2 to 6 times per week 59 18.8 Weekly 36 11.7 Fortnightly 41 13.1 Monthly 53 16.9 Special occasions only 58 18.5 Never 63 20.1 How often in the past 3 months has the child stayed overnight with this relative? (n=250) Daily 0 0.0 Weekly 5 2.0 Fortnightly 6 2.3 Monthly 22 8.7 Special occasions only 55 22.0 Never 162 64.7 49 6.3 Other care providers Context Out of Home Care children stay with care providers besides their primary carers for respite care, on short-term breaks or for reunification with biological parents. This support can be critical to enhance placement stability and to facilitate reunification, particularly when the child or young person has high and complex care needs. • a respite carer provided short-term breaks in nearly half of reported arrangements (48 children or 47.5 per cent) • another foster carer provided care in six per cent of arrangements where children had other care providers • another family member provided alternative care in nearly a quarter of arrangements (26 children or 25.7 per cent) ; • fifteen children (or 14.5 per cent) split their time with two other carers • Eleven children (or 10.1 per cent) stayed with a parent • Six children (or 5.9 per cent) were cared for by a friend • Four children (3.9 per cent) were staying with other carers. Survey results The survey data shows that 101 (25.7 per cent) Out of Home Care children stayed with carers other than the survey participant (the primary carer) in a wide range of arrangements. Of those who utilised shortterm care support: • • 6.4 the majority (76 children or 72.5 per cent) stayed with other carers on an irregular basis or less frequently than once per week a small number of children (11 children or 10.8 per cent) stayed with their primary carer between one to four days per week Participation in community activities Survey question Parents and carers of children aged five years and older were asked about the frequency with which their child had been involved in sports, clubs, organisations or other activities in the three months prior to the survey. Survey results Overall, children or young people in Out of Home Care were statistically more likely to be involved in regular activities and less likely to be unengaged than Family Services and Child Protection children. 50 Figure 16: Frequency of participation in community activities by service group Comparison to the general population While little comparative data exists, it appears that the Child Protection and Family Services children and young people are less engaged in sports clubs and other activities than the general population of children and young people. Mission Australia National Survey of Young Australians 2011 72 per cent of survey participants were involved in a sporting activity. ? Australian Bureau of Statistics 2010 In this Australia-wide study, 63 per cent of children participated in at least one organised sport outside of school hours, in the 12 months to April 2009 51 Section 7: Current protective orders 7.1 Protective orders for Out of Home Care children Context A Custody to Secretary Order gives sole custody of a child to the Department of Human Services (the Secretary being the chief executive officer of the department) but this does not affect the guardianship of the child. These orders are made where the child is unable to safely live at home but where there may be prospects for re-unification of the child with a parent in future. Permanent Care Orders vest custody and guardianship of a child in a person other than the parents or Secretary. A pre- requisite for the Court making such an order is that the child’s biological parents have not had care of the child for at least six months or for periods that total at least six out of the last 12 months. Guardianship Orders grant custody and guardianship to the Secretary of the Department of Human Services - meaning the Secretary has the sole right and responsibility to make all decisions about the care, control and welfare of a child. The maximum initial period of a Guardianship Order is two years. Guardianship Orders are rarely made when reunification to a parent is a realistic prospect. Supervised Custody Orders grant sole or joint custody to a person other than the Secretary of the Department of Human Services or a person employed by a Community Services Organisation. They do not affect the guardianship of a child. The maximum initial period of a Supervised Custody Order is 12 months. Re-unification is the ultimate objective of a Supervised Custody Order. Survey results All of the children or young people in the Out of Home Care group were subject to Child Protection orders or permanent care orders at the time of the interview with their primary carers. The most common order – the Custody to Secretary Order – was almost twice as numerous in the sample to the next most common, the Permanent Care Order. Comparison with other data sources CRIS data (DHS 2012) There is a broad similarity in the proportion of these orders within the sample compared to a statewide snapshot of these types of order taken on 30 June 2012. Long-term Guardianship Orders grant custody and guardianship of a child over the age of 12 years to the Secretary of the Department of Human Services. Both the child and Secretary of the Department are required to consent to the making of such an order, which can last until the child is 18 years and may be revoked by the Court if it is satisfied that it is in the best interests of the child. 52 Table 14: Frequency of protective order types for Out of Home Care children Number of children subject to specific Orders % of all Orders in Survey % statewide as at 30.6.12 Custody to Secretary Order 191 48.8 44.3 Guardianship to Secretary Order 80 20.5 17.1 Long Term Guardianship Orders 14 3.6 2.9 Permanent Care Order 97 24.8 35.7 Supervised Custody Order 9 2.3 no data 391 100.0 Type of Order Total 7.2 Protective Orders for Child Protection children Of the children in the Child Protection group, 44.6 per cent (129) were subject to a Child Protection Order at the time of interview. These were nearly all supervision orders (95.3 per cent). The remaining 55.4 per cent were in the ‘protective intervention’ phase of departmental involvement or were part of cases awaiting closure. Table 15: Frequency of protective order types for Child Protection children Type of Order n % 123 95.34 Custody to Secretary Order 2 1.55 Therapeutic Treatment Order 2 1.55 Interim Protection Order 1 0.78 Supervised Custody Order 1 0.78 129 100.00 Supervision Orders Total 53 Section 8: Out of Home Care – involvement of carers Key findings • Forty four per cent of those children or young people in the Out of Home Care group had a care team, although after accounting for those permanent care and kinship Care arrangements where this is not required, roughly 70 per cent had a care team. • Approximately 60 per cent of children or young people in Out of Home Care had a care and placement plan, most of these being up to date. • Ten per cent of those who could be expected to have a care and placement plan did not have one. 8.1 Care teams Context Not all Out of Home Care children are required to have a ‘care team’ – a team that meets regularly to consider the child’s day-today needs. Current policy does not require a care team for 70 per cent of kinship care placements (those that are not supported by a community service) or for any children subject to permanent care orders. Nevertheless, there are children in placements without a care team who could be reasonably expected to have one. Survey results A total of 142 primary carers – 36.3 per cent of the entire cohort – identified that their child had a care team. Recognising that not all children are required to have a care team, this means that 68 per cent of those who could be expected to have a care team were reported to have one. The children whose carers stated that they had a care team tended to be older on average (9.83 years) than those who did not (8.73 years). Of the 142 carers who stated their children had a care plan: • 76 were foster carers (68 per cent of all foster carers in the survey) • 35 were kinship carers (23 per cent of all kinship carers in the survey) • 30 were residential carers (97 per cent of all residential carers in the survey) • 1 was a permanent carer (one per cent of all permanent carers in the survey). With regard to foster care and residential care participants, the following reports were provided about the establishment of a care team for the child or young person: Foster Care • Yes = 69 • No = 34 • Don’t know = 2 Residential Care • Yes = 30 • No = 1 54 Care team members comprised any or all of the following: • the carer – 134 (94.5 per cent) • the Out of Home Care Support Worker – 130 (91.5 per cent) • the Child Protection worker – 96 (67.6 per cent) • a different caseworker – 69 (48.6 per cent) • another carer (other than participant) – 55 (38.7 per cent) • the child – 34 (23.9 per cent). Eight primary carers (5.5 per cent) who identified that their child had a care team stated that they (the carer) were not members of the care team themselves. A higher proportion of Indigenous children had a care team (30 or 53.8 per cent) than non-Indigenous children (111 or 33.3 per cent). This can be seen as a positive result. Table 16: Out of Home Care: Care team members by placement type Care team Kinship care Foster care Permanent care Residential care Other Total n % n % n % n % n % n % Primary carer 37 26.2 71 27.4 1 25.0 25 18.5 0 0 134 94.5 Another carer 10 7.1 20 7.8 1 25.0 22 16.6 2 9.5 55 38.7 Another parent 9 6.4 16 6.2 0 0 10 7.5 2 9.5 37 26.0 The child 13 9.2 7 2.7 0 0 14 10.6 0 0 34 23.9 Agency worker 30 21.2 67 26.0 1 25.0 27 20.4 5 23.8 130 91.5 Child Protection worker 26 18.4 43 16.7 1 25.0 22 16.6 4 19.0 96 67.6 Another worker 16 11.3 35 13.6 0 0 15 11.4 3 14.3 69 48.6 141 100.0 259 100.0 4 100.0 135 100.0 16 100.0 555 100.0 Total 55 8.2 Care and placement plans Context Survey results Victoria’s Looking After Children is a best practice framework that directs services how to identify each child’s or young person’s needs while they are placed in Out of Home Care, and to meet their needs in a way that reflects good practice, as it is articulated in the Best interests case practice model: summary guide. Of all the Out of Home carers, 217 (60.9 per cent) reported that their child or young person had a care and placement plan, with 173 (or 79.8 per cent) stating that the plan was up to date. Not all Out of Home Care placements in Victoria operate under the Looking After Children framework. Exclusions include children or young people who are placed in permanent care and 70 per cent of kinship care placements – those that are not supported by a community service organisation. The care and placement plan is part of a Looking After Children record and is completed within the first two weeks of a child coming into care or within four weeks of a referral being made to a kinship placement support service. The plan records how the care team has determined to meet the needs of the child or young person’s while they are unable to live with their parents. The plan links to all other types of plans (cultural support plans for Aboriginal children, individual education plans, and leaving care plans). There were 97 Out of Home (24.7 per cent) permanent carers who would not have been expected to have an up-to-date care and placement plan. Of the carers in Out of Home Care who could have been expected to have a care and placement plan but did not, 33 (23.7 per cent) were kinship carers, 15 (10.8 per cent) were foster carers, and four were residential carers (2.7 per cent). Overall, approximately ten per cent of those who would reasonably have been expected to have care and placement plans did not have them. While this can be seen as a positive result as indicating that a large majority do have these plans, it nonetheless shows that some children or young people do not have care and placement plans who may require them. ‘He now has the support he needs at school, and is taking more responsibilities, the child is a lot more settled and a lot less violent behaviour.’ Out of Home Care participant 56 Section 9: Indigenous children or young people and parents or carers (connected to their culture) Key findings • Thirteen per cent of the sample identified as being Aboriginal or Torres Strait Islander, reflecting the broader systemic over-representation of Indigenous children or young people in the protective system. • Approximately half of their carers in this survey were non-Indigenous. • Indigenous children or young people were younger on average than the non-Indigenous children or young people. • Indigenous parents or carers were less likely than others to feel that their parenting skills had improved following accessing services, but more likely to believe that their patience had improved. • The survey children had a generally higher level of connection with cultural activities than has been found in other recent studies. • Overall, there were no statistically significant differences in education, health, behaviour, relationship and mental health outcomes found between Indigenous and non-Indigenous children in the survey. There is significant over-representation of Indigenous people in Australian jurisdictions in the statutory Child Protection system compared to the general population of children in Victoria. The survey sample reflects that over-representation. Indigenous children represented 13 per cent of the survey sample. This is broadly comparable to the Australian Institute of Health and Welfare Child Protection Australia 2010–11 report, which found that 10.5 per cent of the total number of Victorian children who were the subjects of substantiations and notifications in 2010–11 were Indigenous. This is compared to Indigenous representation in the general population of children and young people, which is only 1.1 per cent. 57 9.1 Indigenous participants Details of the Indigenous sample by service group and departmental region are in Appendix H. Comparison with other data Child Protection Australia 2010–11 (AIHW 2012) Survey results The Out of Home Care parents and carers indicated that 56 (14.3 per cent) of their children and young people identified as Indigenous. This is consistent with the proportion of Indigenous children placed in Out of Home Care statewide (15.4 per cent as of 30 June 2011). Just under half of the carers for Indigenous children or young people (57 or 44.8 per cent) were themselves Indigenous, meaning that over half of the Indigenous children or young people (70 or 55.2 per cent) were cared for by non-Indigenous carers. The distribution by service group of children with Indigenous carers (57) was as follows: • Child Protection - 21 • Family Services - 15 • Out of Home Care - 21 The distribution by service group of children with non-Indigenous carers (70) was as follows: • Child Protection - 15 • Family Services - 20 • Out of Home Care - 35 ! Family Services Integrated Reports and Information System data (DHS 2012) Family Services parents and carers indicated that 35 (11.9 per cent) of their children and young people were Indigenous. This is a much higher proportion than the 6.4 per cent of Indigenous children who were recorded on IRIS during the 12 months from June 2011 to July 2012. Table 17 outlines the regional distribution of the sample cohort children or young people and broader population data. 58 Table 17: Indigenous sample by region Indigenous population (within sample, not weighted) Region Indigenous population (within sample weighted) Indigenous population in Victoria (SVC 2009) n % n % % Barwon-South Western 17 13.4 12 9.7 9.2 Grampians 19 15.0 10 8.5 5.8 Loddon Mallee 22 17.3 21 17.4 15.3 Hume 16 12.6 11 9.5 12.2 Gippsland 18 14.2 15 12.6 10.2 North and West 12 9.4 25 20.7 24.2 Eastern 10 7.9 9 7.2 8.6 Southern 13 10.2 17 14.4 14.2 Total 127 100.0 120 100.0 99.7 9.2 Duration of Child Protection involvement The average length of service involvement with protective services (where recorded) is 4.49 years. The length of service involvement was less (though not statistically significantly so) than those who were non-Indigenous (an average of 4.96 years). 9.3 9.4 Age of children or young people The Indigenous children or young people (average age 6.54 years) were generally younger than their non-Indigenous counterparts (8.20 years). There was a larger percentage of those aged under five years who were Indigenous. Gender distribution There were approximately equal numbers of male 61 (51.1 per cent) and female 59 (48.9 per cent) Indigenous children or young people in the survey sample. 59 9.5 Parenting skills There were differences in the reported responses of Indigenous carers to questions about the impact of services on their parenting skills. Indigenous participants were less likely to report that they had improved in how they related to the child (73.7 per cent) compared to their non-Indigenous counterparts (87.0 per cent), although both reported a high level of improvement. When compared to non-Indigenous parents, they were more likely to feel that their patience with the child had improved (15.4 per cent compared to 4.8 per cent) even though the overall response to this question was a low frequency one. All parents or carers were asked if certain aspects of the child’s health and wellbeing had improved since they had been receiving their respective services. In respect to improvement in the child’s safety, a higher proportion of parents or carers of Indigenous children or young people (95.3 per cent), stated that the child’s safety had improved compared to 85.1 per cent of non-Indigenous parents or carers. 9.6 Connecting with culture Connecting with culture is critically important and more than half of the Indigenous children or young people had reportedly been involved in cultural activities (see Table 18). There were no differences between Indigenous and non-Indigenous carers with regards to the proportions of children and young people participating in these cultural activities. The activities listed below are not mutually exclusive, as one child may have participated in a number of activities. Comparison with other data sources ! National Aboriginal and Torres Strait Islander Social Survey (ABS 2008a) The State of Victoria’s Children 2009: Aboriginal and Young People in Victoria (AIHW 2009) Overall the survey participants reported higher rates of participation for children aged three to 14 years, and 15 years and older, in comparison to either of these reports. The higher rates appeared to be mainly due to reported higher rates of participation in arts and dance events. However, the survey participants indicated a lower participation rate in attendance at sports carnivals, and no young people aged 15 years or older were said to participate in storytelling. Fewer of the survey children or young people engaged in fishing or hunting than was those described in the 2009 AIHW report. Overall, the results for participation in cultural activities are encouraging but there remain opportunities for further engagement. 60 Table 18: Participation in cultural activities for Aboriginal and/or Torres Strait Islander children or young people Frequency Activities n % Child participated in activities that foster knowledge / appreciation of own culture 70 60.4 Cultural arts / dance 40 57.6 Meetings with Aboriginal community members 22 30.8 Other 20 28.6 Story telling 14 20.0 Visiting traditional lands 11 15.3 Sports Carnivals 6 8.1 Hunting / fishing with Aboriginal / Torres Strait Islander community members 4 6.3 Visiting Aboriginal museums 4 5.3 Koori playgroup 3 3.6 Table 19: Comparison of rates of cultural participation by Victorian Indigenous children and young people by age group Survey ABS (2008a) AIHW (2009) DEECD (2010) % % % % Overall Participation 60.5 59.0 54.2 - Arts and Dance 57.4 27.6 - - Sports Carnivals 7.7 16.9 - - Story Telling 22.7 0.0 - 15.4 Hunting or Fishing 5.9 0.0 - 9.2 36.7 36.7 36.7 36.7 Overall Participation 88.5 48.5 53.4 - Arts and Dance 84.0 24.5 - - Sports Carnivals 13.8 22.6 - - - - - 11.2% 8.0 - - 10.5 % (Hunt) Cultural Activity Age group 3–14 years Age group 15 years and over Story Telling Hunting or Fishing 35.1% (Fish) 61 Section 10: Parent or carer experiences of services Key findings • The researchers used a prior study, the Child Protection Client and Family Survey (Thomas and Associates 2002) as a benchmark to determine the extent to which there have been changes to carers’ experience over time. • Overall, the data illustrate that there have been positive improvements on a range of relational and informational indicators concerning service delivery since 2002. • Nevertheless, there is room for improvement of the information provision, particularly of rights-based matters. • The Family Services group were much more positive about their experiences than were the Out of Home Care and, in particular, the Child Protection group parents or carers many of whom presented as being aggrieved by the court related intervention processes. • The majority of parents or carers found the services were useful, and that workers were available and responsive when needed, although this was more frequently reported for Family Services and Out of Home Care than Child Protection. • There was generally positive experiences identified in the overall service environment, such as feeling welcomed, although the qualitative data illustrates a more mixed picture with some being very critical of the physical office environment. • Overall, the results were positive for the ongoing reform agenda as they highlight improved communication and more inclusive practice approaches with parents or carers. • The survey children or young people had lower levels of accessing paid employment than the broad community. The survey asked carers a range of questions about the types of experiences that children or young people and parents or carers had with the three service systems, in particular the provision of information about services and decision-making processes, the use of client information, the provision of services and their utility, the appropriateness of the office environment and whether safety levels and parenting had improved. The researchers used a prior study, the Child Protection Client and Family Survey (Thomas and Associates 2002) as a benchmark to determine the extent to which there have been changes to carers’ experience over time. In the Thomas and Associates report a need was identified for Child Protection workers to provide clearer information and to be more inclusive of clients and parents in decisionmaking processes. 62 10.1 Provision of information and use Provision of information linked to worker assistance Parents or carers receiving Family Services, generally speaking, highly rated the provision of information, the services and the worker assistance they received. Within this group, 91.4 per cent (262) reported that their most recent worker had given them information about support being provided. A reasonably large proportion of Out of Home carers (83.8 per cent, 304) felt they had sufficient opportunity to have contact with their current support service (community service organisation or Department of Human Services). They reported generally high levels of support from services and worker assistance, and slightly more than half (53.4 per cent, 194) stated that a Department of Human Services or agency worker had provided them with information about the options available to enable a review of their situation. Although the Child Protection participants were the least satisfied overall with worker assistance, a significantly increased proportion of Child Protection parents or carers reported improvements in communication. A total of 93.6 per cent of parents and carers stated that workers explained why they were visiting (an increase in 33 per cent from the 2002 study). A high proportion (82.6 per cent or 239) said their worker explained the reasons for actions to be taken, and 78.2 per cent (219) confirmed that they had been given information about what needed to change. When compared to the Thomas and Associates (2002) reported findings (labelled CPCFS in Figure 17 and elsewhere), the proportion who stated that the ‘worker provided information about the services that were needed (all or most of the time)’ decreased from 62.3 per cent in the 2002 study to 57.1 per cent in this current survey. This, however, was the only aspect of Child Protection service experience where there had not been a reported improvement since 2002. ‘I find that I have had to do all the work finding out what is available for us. I think the DHS were not forthcoming with information that would have been very helpful.’ Out of Home Care participant ‘’The most recent worker was very good at keeping me informed and was very approachable.’ Child Protection participant 63 Figure 17: Information provision and use Appropriate use of client information Approximately one quarter of the Child Protection participants felt that their information had been used in an inappropriate way (see Figure 17), which was many times more than the corresponding figure for the other groups. They reported in their qualitative comments to the interviewer that their details had been lost, misplaced or given to a third party without their consent; that information and things they had said were later used in court against them; that untruthful claims had been made about them; or that their workers had been prejudiced against them based on information they received. 64 Table 20 provides a themed grouping of the frequency of the negative qualitative comments by parents or carers about the inappropriate use of information by workers, and highlights how much more this was an issue for Child Protection parents or carers. Of particular note is that the highest frequency of negative comments about Child Protection were made within the context of Children’s Court proceedings, where relationships are often most conflictual. This issue requires further consideration, ultimately because it goes to the heart of the worker–parent relationship and the matter of trust, as well as the impact of court proceedings on the nature of the worker– parent relationship. ‘Information I gave them about my medication and that I was going to go into detox to change my medication and they turned that into me having a drug problem.’ Child Protection participant ‘My DHS file was opened by a worker and e-mailed to my partner more than once.’ Out of Home Care participant 65 Table 20: Frequency of negative qualitative comments regarding inappropriate use of information ‘The information provided by the parent/ carer was used in an inappropriate way.’ Child Protection Family Services Out of Home Care 19 3 12 2 1 6 27 5 2 3 0 2 14 2 1 Feeling judged / made assumptions / were prejudicial based on information 8 4 2 Lost information / careless with data and /or information 3 0 1 Breach of confidentiality Name / address / phone number was provided to a third party without consent Information I gave was used against me (i.e. in court) Used in custody disputes Made untruthful claims I told the worker things and she used it against me in court rather than helping to get services.’ Child Protection participant ‘I am still waiting to find out what my rights and responsibilities are. I have been asking for two years now.’ Out of Home Care participant ‘My phone number was given out on a form that was sent to the biological parents.’ Family Services participant ‘I told them things in confidence that have later been brought up by the person I was talking about.’ Child Protection participant Information about rights and complaints The study data also reveals that the Child Protection and Out of Home Care groups perceived a lack of information provision concerning their rights to information and complaint processes, while this was generally not the case for the Family Services parents or carers. The disparities in the data for the groups may partly indicate a cultural difference in the ways in which workers in different organisational contexts view the importance of client rights, or different procedures and processes operating concerning the provision of information. They may also arise from parents of the Child Protection service group feeling aggrieved about investigative inquiries, which prioritise the safety of children over the rights of parents. In any event, the issue requires further policy attention to improve the practice of providing information about client rights and feedback processes, along with building trusting and effective helping relationships. 66 10.2 Service environment Survey questions Parents and carers were asked questions about whether they were made to feel welcome when they visited services and whether office environments were appropriate and safe. Survey results Figure 18 reveals that from many parents’/carers’ perspectives the office environment is not found to be a supportive or safe environment to visit. Despite this, the majority of participants identified that they were made to feel welcome, although the Child Protection group are less likely to indicate this than the others. Some Out of Home Care participants qualitative comments reported the office environment was unpleasant, small and dark, there was nothing for children to do, that the child ’feels it’s like a jail’, that the area brought back memories of trauma, or that they did not appreciate the behaviour of other clients. Qualitative responses from parents or carers have also further illustrated these participants’ viewpoints and highlighted particular issues. It should be noted that, understandably, there was a mixed array of qualitative responses. Figure 18: Response to service 67 Table 21 depicts a thematic grouping of the negative qualitative responses from Out of Home Care carers regarding the unsuitability of the office environment for children. ‘‘I feel that the child would be stressed by going there as it is painted black and dark inside and that is bad for children with traumas.’ Out of Home Care participant Table 21: Out of Home Care: Themed grouping of negative qualitative comments on office suitability The service / agency office is not an appropriate or safe environment It is an unpleasant environment / small / dark / dangerous 12 It is not child friendly / nothing for children to do 8 It brought back memories / trauma 6 Other clients are noisy / argumentative 25 10.3 Service responsiveness Context This data provides key indicators of the parents’ and carers’ perspectives of the relational aspects of the helping process, that is, the development of open communication, the accessibility of help when it is needed, and the perceived level of worker interest in their situation. These evaluations of aspects of the relational process are important outcomes in their own right. As such, they are important baseline figures for comparison with future study data findings. Overall, there are positive indications that the policy and practice reforms have led to improvements in some key areas including information provision and the interactions between workers and families. The findings strongly suggest that workers are being a lot clearer in their communication and allowing parents or carers to make greater contributions to discussion and decisionmaking. Given that the system has undergone profound change across a number of areas, this is welcome news. However, the data also indicates that there is opportunity for further improvement in some critical areas of the relational and informational aspects of interactions between workers and parents or carers. Survey results All three groups reported increased satisfaction with workers’ responses and services compared to the 2002 Thomas and Associates study (see Figure 19). The responses from Family Services and Out of Home Care groups suggested that they were happier with these services than Child Protection groups. This is consistent with the much higher levels of agreement from all the service groups that the services arranged were found to be useful (see Figure 18). Clearly, a large 68 majority of parents or carers found that the services that were provided met their needs and were beneficial. These results were significantly higher than the Thomas and Associates 2002 findings which did not include Family Services.. Although both groups rated quite highly (over 93.0 per cent) that the worker explained why they were visiting, qualitative data shows that there are mixed responses regarding the necessity and justifications of Child Protection workers’ actions. Additionally, there have been substantial improvements, compared to the 2002 responses, in the proportion of parents or carers who concluded that there was sufficient opportunity to put forward their views, albeit with significant differences between the three groups and with the Family Services group being the largest. While worker contact showed that their availability had improved since 2002, there is still a large percentage of Child Protection parents or carers who did not express satisfaction with their access to Department of Human Services staff. There is opportunity for further improvement. There was a substantial increase in the familiarity of new staff with the families’ situations with Out of Home Care parents and to a lesser extent Child Protection, and this is an important indicator of the overall quality of the relationships. Figure 19: Response to worker assistance 69 Section 11: Service effectiveness Key findings • Overall, the Child Protection and Family Services families are stressed due to high needs and multiple complex issues and they require significant and broad ranging support systems in order to address matters and remain intact. • The survey data confirm the potential of the Family Services system to provide long-term beneficial support to families. • A range of services is provided which are mostly targeted to address issues associated with child abuse and neglect, for example domestic violence and counselling. • The level of services provided to address issues associated with disability appear to be lower than the identified needs of these families. • There was high support expressed by Family Services parents or carers for services having improved their parenting skills, but only about half of the Child Protection group concurred. • For those parents or carers who believed their parenting skills had improved, there was high support for the services across a range of indicators, including relating better to their children or young people and managing better. • Family Services parents and carers were considerably more positive than the Child Protection parents or carers regarding improvements in their child or young person’s wellbeing and health, but for those who believed that improvements had occurred, areas such as child safety, mental health and behaviour were identified. • Overall, despite negative opinions expressed about services, Child Protection participants reported generally better relationship, health, education and behavioural outcomes for their children than Family Services participants. This finding may warrant further study. • Overall, the results were positive for the ongoing reform agenda as they highlight the importance of relational aspects of professional interventions. 70 11.1 Duration of service intervention for Out of Home Care and Child Protection The total time spent within the protective system was recorded for 671 Child Protection and Out of Home Care participants. This information was not recorded for Family Services participants. If involvement was ongoing, the interview date was used to calculate the ‘end’ date. The duration of service intervention differed significantly between Child Protection and Out of Home Care groups, however, this is probably a reflection of the relative age range of each group. The majority of children in the Child Protection group were aged between 6 months to five years, and this is reflected in the higher proportion of clients in receipt of service intervention for less than five years. Table 22: Duration of service intervention by service group Cohort Both groups Total # years Mean years A few days to almost 17 years 4.89 1–15 years 2.88 Less than 1 year to 16.9 years 6.38 Child Protection Out of Home Care Out of Home Care The total cumulative years of involvement with intervention services for the Out of Home Care group ranged between less than one year to 16.9 years, with an average of 6.38 years. The majority of children in the Out of Home Care group were aged between six to 11 years (with an average of 9.61 years) and this is reflected in the higher proportion of clients (54.8 per cent) in receipt of a service intervention for more than five years’ duration. Few of the children and young people in this group had received a service intervention for less than one year. Of those who had, approximately two-thirds were younger than 12 years old. 71 Figure 20: Out of Home Care: Age group by years of service intervention 72 11.2 Family Services Family Services are a major provider of support services to families of children where there have been significant concerns for the child’s wellbeing. Family Services are a critical component of the Victorian Government’s child welfare reforms. One of the key aims has been to ensure that families and children can be offered more consistent, longer episodes of support than would be possible with other services. 11.2.1 Duration of current service contact The survey explored the duration of the current episode of Family Services involvement. Data was received from 281 (96 per cent) of participants and indicates that: • over one quarter (77 or 27.4 per cent) have received services for up to six months • almost one quarter (63 or 22.5 per cent) have received services for six to 12 months • nearly one third (83 or 29.6 per cent) have received services from between one to two years • a further 49 (or 17 per cent) have received services from two to five years. Given that nearly half (47 per cent) of the participants indicated they had been in receipt of existing services for more than a year, this profile is one which confirms Family Services’ overall capacity to provide longterm support to families. 11.2.2 Frequency of service contact The frequency of contact between the sample child or young person and Family Services support in the past three months was reported by parents or carers to be: • weekly – 104 (or 43.4 per cent) • fortnightly – 55 (or 22.9 per cent) • monthly – 36 (or 15.1 per cent). Relatively high proportions of children and young people were receiving a high level of Family Support services (see Table 23). 11.2.3 Service components Survey question Family Services participants were asked which service components they were receiving and their descriptions reflect their understanding of the primary services that they are receiving. Survey results Mental health service assistance was provided to a high percentage of children and young people to address their emotional, psychological and behavioural issues (see Table 23). The proportion of children receiving disability support was low relative to the percentage of children who were reported as having a learning difficulty. While some of these children may have had a learning disorder rather than an intellectual disability, nevertheless this matter requires further examination because it has particular relevance for the broad program and specific services designed to meet the needs of these children and young people, and their families. We have already identified that as a group, these were generally large families who have higher proportions of children with disabilities and social/emotional problems requiring significant supports for extended periods. 73 Table 23: Frequency of service use reported by Family Services parents or carers n % Which types of services are you/your child currently receiving? None of these 38 13.0 Mental Health support 72 24.6 Family Support 58 19.7 Child Protection 31 10.8 Disability support 31 10.8 Another type of service 17 5.9 Family violence support 28 9.6 Juvenile Justice 3 0.9 How long have you and your child been receiving services for the child during this current period of support? Less than one month 2 0.8 1 to 6 months 77 27.4 More than 6 months 63 22.5 1 to 2 years 83 29.6 2 to 5 years 49 17.3 More than 5 years 7 2.4 11.3 Service impact Context Survey questions An important focus of the survey has been the impact of services on the ability of parents or carers to effectively and safely parent the children or young people in their care. Their responses indicate their own views about improvements, and these may be different from other more ‘objective’ assessments. Nonetheless the perceptions of parents or carers are critical to understanding the impact of service responses on improved parenting. An important difference between the Child Protection parents or carers and the other two groups is that the former are involuntarily receiving intervention and this may well be an important factor shaping their viewpoints about services. A series of questions were put to the Child Protection and Family Services parents or carers that sought their perceptions of ways in which their parenting skills had improved, the initial question being whether or not any improvement had occurred. Survey results Table 24 identifies a significant difference in perception among service groups about whether or not parenting skills had improved as a result of help provided. There is a large and significant disparity between Child Protection and Family Services groups, with only around half of the Child Protection parents or carers answering positively. These findings lend further weight to the earlier data, which demonstrates a generally more positive outlook to the interventions and services by those receiving services from the Family Services agencies when compared to the Child Protection parents or carers. 74 However, for those from both groups who believed that improvements had occurred, there were many similarities about the specific nature of the changes to parenting and the resultant relational and other issues. ‘I would have been the same parent with or without them. I probably would have been much better without them. They made me feel insecure.’ These results indicate that when parents or carers concluded that their parenting improved, they generally felt more confident in their parenting, were better able to relate to their children and better manage their behaviour, as well as relate to others and manage their finances. ‘Learning more about the cerebral palsy part of the child’s life.’ Table 25 summarises the grouped themes of qualitative data about the positive and negative impacts of services upon parenting skills. ‘I believe that had we had help from when I first asked would have helped but I had to tell my story several times till we got the help we needed.’ Child Protection participants were more negative than Family Services participants about improvement to their parenting skills, but they reported more positive outcomes in health, educational and behavioural outcome areas. Just because protective interventions occurred involuntarily does not necessarily mean that parents or carers did not appreciate or make use of services and supports. Family Services participant Comments from the Child Protection carers were divided between those who felt they were supported by Child Protection services and had benefitted from their help, and those who felt that they had been detrimental or little to no help. A number of parents or carers felt that they did not require help in being a parent, while other parents or carers mentioned being more patient with the child, and having improved communication and self-confidence. Child Protection participant Child Protection participant ‘They didn't really do anything. They just came and saw that I was doing the right thing. They didn't provide any sort of assistance.’ Child Protection participant ‘The people I deal with now are wonderful, if I need help the case worker is always there for me.’ Out of Home Care participant ‘Controlling the kids and coping better when they’re being naughty.’ Child Protection participant ‘I can talk to my kids calmly and give the kids a time out, instead of yelling at them.’ Family Services participant ‘They have been disruptive to our family dynamic. I think they missed the mark in helping our family.’ Out of Home Care participant 75 Table 24: Improvement of parenting skills for Child Protection and Family Services Child Protection n Family Services % n % Has Your Parenting Improved since services have been involved? Yes 135 47.1 240 84.8 No 152 52.2 43 15.2 If yes, in what areas do you think your parenting skills have improved? Would you say you are more able to meet the child’s needs? Note: (Not statistically significant differences between service groups) Yes 121 90.6 225 94.4 No 13 9.4 13 5.6 Would you say you are more able to understand your child’s point of view? Note: (Statistically significant differences between service groups) Yes 115 86.9 220 93.1 No 17 13.1 16 6.9 Are you more able to communicate more easily with the child? Note: (Statistically significant differences between service groups) Yes 109 81.8 215 90.5 No 24 18.2 23 9.5 Would you say you are more able to manage the child’s behaviour? (Note: (Statistically significant differences between service groups) Yes 103 77.3 211 88.5 No 30 22.7 27 11.5 Would you say you are more able to relate to the child? (Note: (Not statistically significant differences between service groups) Yes 109 82.4 209 87.6 No 23 17.6 30 12.4 Would you say you are more able to teach the child how to do things? (Note: (Statistically significant differences between service groups) Yes 105 78.3 209 87.0 No 29 21.7 31 12.0 Would you say you are more able to manage your finances? (Note: (Not statistically significant differences between service groups) Yes 90 68.4 156 67.0 No 42 31.6 77 33.0 Would you say you are more able to relate to other people? (Note: (Not statistically significant differences between service groups) Yes 101 76.5 186 78.2 No 31 23.5 52 21.8 Would you say you are more able to be a confident parent? (Note: (Not statistically significant differences between service groups) Yes 114 85.0 216 91.1 No 20 15.0 21 8.9 76 Table 25: Themed grouping of qualitative comments on the impact of services on parenting skills Themes based on verbatim responses given by clients Child Protection Help provided by Family Services / Child Protection has helped me to improve my parenting skills Family Services 135 240 Improved my patience 4 17 Better manage my own behaviour 4 23 Learnt new or improved ‘household’ skills 4 11 Closer with children / bond / play / interact 5 7 I am happier / more positive / open minded / aware 9 14 Helped with my other children also 4 2 Everything / overall improvement 2 5 Help provided by Family Services / Child Protection has NOT helped improve my parenting skills for the following reasons: Nothing has changed / everything is the same 16 3 They made things worse 60 10 It wasn’t the type of help / support I needed 22 14 I already had / have good parenting skills 29 6 They just tell me what I already know 4 1 I disagree with their information / advice 3 1 10 2 Poor administration / they don’t return phone calls 1 2 Their staff aren’t skilled / I teach them 3 2 I didn’t need their help 11.4 Improvements in child’s wellbeing and health Survey questions Survey results The Family Services and Child Protection groups were asked questions about improvements in their child or young person’s wellbeing and health, and whether they directly attributed this to the provision of services, with the second question only being asked of those who said yes to the first question (Table 26). A statistically significant difference was found between service groups with a much higher proportion of Family Services participants (81.6 per cent) reporting that their child’s wellbeing or health had improved since receiving services, compared the Child Protection carers (44.8 per cent). There was overwhelming agreement from Family Services participants (94.6 per cent) that this was as a result of involvement by services. Just 78.8 per cent of Child Protection carers who reported that their child’s wellbeing or health had improved agreed that service involvement was a factor. ‘He now has the support he needs at school, and is taking more responsibilities, the child is a lot more settled and a lot less violent behaviour’ Out of Home Care participant ‘Being able to have exposure to the world and things instead of being locked in a house like before or running feral in the street.’ Child Protection participant 77 Table 26: Improvements in child's wellbeing or health across service groups Service groups Child Protection Family Services n n % % Out of Home Care n % Do you think the child’s wellbeing or health has improved since the above service groups have been providing services? (Note: Statistically significant differences between service groups) Yes 127 44.8 229 81.6 322 89.9 No 157 55.2 52 18.4 36 10.1 Do you think these improvements have occurred as a result of the involvement of services? (Note: Statistically significant differences between service groups) Yes 96 78.8 211 94.6 270 86.6 No 26 21.2 12 5.4 42 13.4 11.5 Specific improvements in child’s wellbeing and health Survey question Those parents or carers who answered in the affirmative to the question above and indicated they believed their child’s wellbeing and health had improved were asked a series of questions to elicit more details about the specific areas of improvement and these are outlined in Table 27. Survey results For the Child Protection participants who indicated that their child’s wellbeing or health had improved, the most frequently cited areas of improvement (compared to Family Services carers) were safety, physical and mental health, healthy lifestyle and happiness. Family Services carers cited education and behaviour more frequently. In every way he has improved, and is even allowed to go on school camps now as his behaviour much improved, last year he was suspended 11 times from school, this year not once.’ Family Services participant ‘The child in the last 12 months he has been less violent but he is not going to school and he needs more support as he is getting nowhere enough help as he is not “disabled enough”.’ Qualitative responses described improvements to child health and wellbeing as well as to the living conditions within the family home. The greatest number of responses mentioned the improved emotional health of the child and the child’s attitude, a decrease in violent behaviour and improved social interaction and communication. Improvements in sleeping, hygiene, motor skills and speech were also frequently reported by parents or carers to be a result of the services they have received. These results indicate generally positive perceptions and, in some areas such as child safety, mental health and behaviour, highly positive views of improvements in the child’s wellbeing. The generally more positive perceptions of child outcomes held by Out of Home carers indicate that predominantly stable care arrangements have a positive impact on children’s health, wellbeing and relationships. This area is worthy of further exploration in future surveys. Family Services participant 78 Table 27: Improvements to child’s health and wellbeing due to services Service Groups Child Protection n % Family Services n Out of Home Care % n % Have any of the following improved since Child Protection/family services/out of home care have been providing services to you? Child’s Safety Note: (Statistically significant differences between service groups) Yes 104 83.3 157 70.4 316 98.4 No 21 16.7 66 29.6 5 1.6 Physical Health Note: (Statistically significant differences between service groups) Yes 88 70.8 137 60.2 297 93.0 No 36 29.2 90 39.8 23 7.0 Child’s Mental Health Note: (Statistically significant differences between service groups) Yes 105 89.3 185 86.5 279 93.1 No 13 10.7 29 13.5 21 6.9 Child’s Education Note: (Statistically significant differences between service groups) Yes 77 64.8 164 76.0 281 91.1 No 42 35.2 52 24.0 27 8.9 Child’s Behaviour Note: (Statistically significant differences between service groups) Yes 93 77.5 183 82.9 268 88.1 No 27 22.5 38 17.1 36 11.9 Child’s Relationship with primary carer Note: (Not statistically significant differences between service groups) Yes 100 82.3 190 84.3 259 82.8 No 22 17.7 35 15.7 54 17.2 Child’s Relationship with other family members (including wider family): Note (Not statistically significant differences between service groups) Yes 96 79.5 163 74.4 253 82.6 No 25 20.5 56 25.6 53 17.4 Child’s Relationships with friends: Note (Statistically significant differences between service groups) Yes 80 68.1 158 74.2 250 82.5 No 38 31.9 55 25.8 53 17.5 Child’s Self Confidence: Note (Statistically significant differences between service groups) Yes 93 81.0 170 80.6 275 91.1 No 22 19.0 41 19.4 27 8.9 Child’s Self-Care: Note (Statistically significant differences between service groups) Yes 91 75.4 157 73.0 273 90.0 No 30 24.6 58 27.0 30 10.0 Note: To facilitate the inquiry, ‘do not know’ responses were removed for analysis. 79 Section 12: Service experience and parent or carer perception of outcomes This section provides a further exploration of the relationship between the parent or carer participants’ experiences of service and their perceptions of outcomes for their child or young person’s health and wellbeing, and for their own parenting skills. The researchers undertook detailed regression analysis on the impact of specific factors and their contribution to parents’ or carers’ perceptions of positive outcomes. The results are summarised below. A more detailed description of the methodology of the regression analysis is available in Child and Family Services Outcomes Survey: regression analysis of service experience and parent or carer perception of outcomes available at <www.dhs.vic.gov.au>. In the previous sections the analyses have demonstrated that the different service groups have varying perceptions of the impact of services interventions on their children’s health and wellbeing and on their own parenting skills. As has been demonstrated, the Child Protection participants were often far less positive than the Family Services and Out of Home Care groups. The nature of the relationship of parents or carers in the Child Protection group with Child Protection services is very complex. They are less likely than those in other groups to perceive positive changes, and when they do they are less likely to attribute those changes to the services provided through the Child Protection intervention. However, the results of the regression analysis reveal that improvements in the relational and informational practice of workers can be expected to have a marked positive impact, at least from the Child Protection and Family Services parent’s or 3 carer’s perspective . Health linked to behaviour When parents or carers perceived improvement in the child’s or young person’s health, regardless of whether or not it was attributed to the services provided, there was a significant increase (300 per cent – Child Protection; 140 per cent Family Services) in their positive perception of the child’s prosocial behaviour and psychopathology. That is, there was a shift from the perception of the child’s behaviour as ‘at risk’ to ‘borderline’ or ‘normal’, which may be assumed to have as a corollary an improved outcome for the child’s health and wellbeing. Worker responsiveness linked to parenting skills When Child Protection and Family Services parents or carers had positive perceptions of their worker’s response to requests for assistance, there was a 400 per cent increase in the likelihood that they would perceive an improvement in their parenting skills. When Child Protection parents or carers perceived that the worker had contacted them as often as they felt was needed, there 3 For the Out of Home Care group, carers’ experiences of services did not predict outcomes either emotional and behavioural difficulties or for carers’ perceptions in the improvements in the child’s or young person’s health. 80 was a 227 per cent increase in the likelihood that they would perceive an improvement in their parenting skills. When Child Protection parents and carers perceived that they had the opportunity to express their views about the service, and that they were made to feel welcome in the agency, there was an associated increased likelihood of the parent’s or carer’s engagement in improving parenting skills. Specifically, there was a threefold increase in the likelihood that parents perceived improvement in their parenting skills due to the involvement of the service. Conclusions This analysis suggests that the parent or carer experience of their relationship with workers may be a factor in improving outcomes, and is within the remit of service organisations to positively influence. Respectful relationships and the provision of needed information are a foundation for effective service delivery and, therefore, positive outcomes for children’s and young people’s health and wellbeing. This analysis is supported by Thomas and Associates (2002) who noted that parents recognise and appreciate when workers listen to them and understand, are involved in decision-making, linked to services, and receive the help they need. While it is recognised that the perception of improved skills may not equate with an actual improvement of parenting skills measured by more objective instruments, it is nevertheless a necessary, if not sufficient, element of the process of gaining and continuing to gain skills that are essential to the health and wellbeing of the children and young people in their care. 81 Appendix A: Survey methodology Sampling In order to ensure adequate numbers to allow a meaningful analysis of the survey data and to ensure that ‘false positive’ and ‘false negative’ statistical errors were eliminated from the delivered sample. Rural regions samples were increased beyond the census for that region. The study sample was analysed by weighting according to the regional distribution of these population groups to ensure that the results reflect a statistically valid statewide representative sample of each of the three sample groups. Further, Indigenous children and young people were also oversampled in this survey to ensure a large enough sample for meaningful analyses. Participation was voluntary for all and no reason was required to be given for refusal to participate. In all cases consent to participate was confirmed by the interviewer prior to conducting the survey interview. Prior to commencement, potential participants were given access to a confidential free-call telephone helpline for any queries about the study. An email address was established to enable parents or carers and agencies to access information about the study. Procedure for participant selection and recruitment Child Protection and Out of Home Care For both the Child Protection and Out of Home Care groups a random sample was selected from the stratified sample pool derived from CRIS, and case records of potential participants were checked against the inclusion and exclusion criteria for entry into the study. For these service groups, a participation rate and a response rate for the study were calculated. The response rate was estimated by dividing the number of participants completing the survey by the number of completed interviews added to the number of participant refusals. The participation rate was estimated by dividing the number of participants who completed the survey by the total number of participants that were selected from the sample pool. The number of participant refusals was calculated by adding together those who declined to participate at all stages of the survey i.e. pre interview, following initial contact by interviewers (when consent was sought) and during the interview. Those deemed out of scope included those whose circumstances had changed between selection and contact by interviewers so that they no longer met the criteria for inclusion in the survey. This also included situations where the basis for inclusion in the survey was contested by the person contacted. In accordance with the study’s ethical requirements a detailed procedure was used to select and recruit participants. 82 Table 28: Estimated survey response and participation data Child Protection Family Services Out of Home Care n % n % n % Uncontactable 173 31 16 5 21 4.5 Participant refusal 56 10 3* 39 8.5 Out of scope at time of Interview 32 6 13 4 7 1.5 Completed interview 289 72 293 73 391 98 Total selected 552 325 458 Participation rate 52 85 Response rate 84 91 * Note: This figure represents only those Family Services participants who declined participation at interview. Family Services Survey Tool and Process For the Family Services group, the researchers aimed to select parents or carers of a representative sample of children and young people receiving services from a Family Service agency where that service holds case management responsibility. The key demographic characteristics of age, gender and Indigenous status of the population of Family Service clients across the state for the 12-month period preceding the study were extracted from the Department of Human Services’ Integrated Reports and Information System (IRIS). Managers from Family Services agencies were requested to randomly select participants on the basis of a specific demographic information provided by researchers. A total of 71 Family Services agencies participated in the selection of participants for the survey (see Appendix C). The initial development of the survey instrument was co-ordinated by DEECD. DEECD commissioned the Australian Institute of Family Studies with assistance from the University of Adelaide in 2008 to undertake preliminary work. The questionnaire was tailored to provide data and information for the Child Protection, Placement and Family Services Outcomes Framework. This work was subsequently coordinated by the Department of Human Services towards the end of 2009. Response and participation rates could not be accurately estimated for this service group. Details of the selection and recruitment procedure are outlined in Appendix A. The survey instrument was designed to gather information about the child or young person’s health and wellbeing outcomes, including questions about the child or young person’s physical and mental health, education, relationships and behaviour, connection to family, community and school, and their engagement in cultural and social activities. It consisted of structured response set questions and the Social Research Centre interviewers followed detailed protocols to administer the telephone survey supported by Computer Assisted Telephone Interview (CATI). 83 Open-ended questions were also asked of participants in order to elicit qualitative information, particularly about the perceived quality and usefulness of services. A pilot telephone survey was conducted by the Social Research Centre in August and September 2010 that tested the questions and methodology in one region. Approximately ten per cent of questions were modified following testing, and participant recruitment methodology was altered for the Child Protection participants in order to increase the response rate. These changes received ethical approval in November 2010. The telephone survey interviews for the full study commenced in February 2011 and were completed in March 2012. The survey instrument is available in its entirety at <www.dhs.vic.gov.au>. Data analysis Before the data analysis, quantitative data was screened for data entry and missing values. Refusal to respond or not knowing the answer (where this information was not pertinent) was treated as missing data. All percentages reported were based on nonmissing responses. The data was then coded and analysed using Statistical Package for the Social Sciences v18 (2009). Frequency and descriptive statistics were used to identify trends. An alpha level of 0.05 was used as the level for statistical significance. The survey data were also investigated using chi square analyses, Spearman’s Rho correlations, and ANOVA and t-tests for associations between variables. Logistic regression modelling was used to analyse more specific associations between specific psychological and service delivery outcomes identified in the general statistical investigation. For this study to allow a meaningful analysis of the survey data, the Out of Home Care and the Child Protection samples were increased beyond the size that would reflect a representative sample. Thus the study sample was weighted according to the statewide regional distribution of these population groups to ensure that the results reflect a statistically valid statewide representative sample of each of the service population groups. Indigenous children and young people were also oversampled to ensure a large enough sample for meaningful analyses. Overall, the methodology has allowed samples that are large, and analysis that is robust and broadly representative of each of these early intervention and Child Protection populations. Ethics considerations Ethics approval to conduct this study was given by The Human Research Ethics Committee, Department of Health, Victoria. This committee ensures that all research ‘involving or impacting on humans’ conforms to the National Statement on Ethical Conduct in Human Research (National Health and Medical Research Council (NHMRC) 2007a) and also the Australian Code for the Responsible Conduct of Research (NHMRC 2007b) and, in addition, it complies with legislation regarding information privacy in accordance with the Victorian Information Privacy Act 2000 (Parliament of Victoria), and Victorian Health Records Act 2001 (Parliament of Victoria). Furthermore, ethics approval was given from the ethics approval bodies of four Community Service Organisations – Anglicare Victoria, MacKillop Family Services, Berry Street, and Good Shepherd Youth and Family Services. 84 Appendix B: Out of Home Care agencies supporting recruitment to the survey Table 29: Out of Home Care agencies supporting recruitment to the survey Region Out of Home Care Agency Number of Participants 1 Lakidjeka Aboriginal Child Specialist Advice Support Service 1 2 Brophy Family and Youth Services Inc 2 3 Community Connections Geelong 3 4 Glastonbury Community Services 4 5 Community Connections Warrnambool 6 6 MacKillop Family Services 6 7 Bethany 7 Barwon South West 8 Department of Human Services 19 Total 8 Eastern Metropolitan Total 48 1 Cara Inc. 1 2 OzChild 1 3 The Salvation Army EastCare 1 4 Youth for Christ Victoria 1 5 Anchor Inc. 7 6 Department of Human Services 17 7 Anglicare Victoria 23 7 51 1 Ballarat and District Aboriginal Cooperative 1 2 Pinarc Disability Support 1 3 Lisa Lodge 2 4 Wimmera Uniting Care 4 5 Child and Family Services 14 Grampians 6 Department of Human Services 27 Total 6 Gippsland 1 Gippsland and East Gippsland Aboriginal Cooperative 2 2 Anglicare Gippsland 3 3 Quantum Support Services 3 4 Uniting Care Gippsland 4 5 Berry Street Gippsland 11 6 Department of Human Services 26 Total 6 49 49 85 Region Hume Total Out of Home Care Agency Cont’d Number of Participants 1 Rumbalara Aboriginal Cooperative 3 2 Merriwa Industries Ltd 5 3 Upper Murray Family Care 13 4 Berry Street 17 5 Department of Human Services 18 5 56 1 Mallee Aboriginal Corporation 2 2 Mallee Accommodation and Support Program Inc. 2 3 Mallee Family Care 4 4 St Luke’s Anglicare 7 Loddon Mallee 5 Department of Human Services 22 Total 5 North & West Metropolitan 37 1 Community Connections 2 2 MacKillop Family Services 2 3 The Salvation Army Westcare 2 4 Victorian Aboriginal Child Care Agency 3 5 Baptcare 4 6 Berry Street 6 7 Kildonan Child and Family Services 6 8 Anglicare Victoria 10 9 Department of Human Services 19 Total 9 Southern Metropolitan 1 Berry Street 1 2 The Salvation Army Southern 1 3 Menzies Inc. Youth Services 2 4 MacKillop Family Services 3 5 Wesley Mission 3 6 Department of Human Services 15 7 OzChild – Children Australia 22 Total Grand Total 54 7 47 53 391 86 Appendix C: Number of participants by family services agency and region Table 30: Participants by family services agency and region Region Barwon SW Total Eastern Metropolitan Total Family Service Agency Number of Participants 1 Bellarine Community Health Ltd 3 2 Community Connections Warrnambool 3 3 Brophy Family and Youth Services Inc. 4 4 City of Greater Geelong 4 5 Bethany 6 6 Glastonbury Community Services 7 7 Colac Area Health 9 7 36 1 Eastern Access Community Health 1 2 Knox Community Health Service 3 3 Monash Youth and Family Services 3 4 Uniting Care East Burwood Centre 5 5 Camcare 7 6 Uniting Care Connections 8 7 Anglicare Victoria 13 7 40 1 Ballarat Health Services 1 2 Ballarat and District Aboriginal Cooperative 4 3 Wimmera Uniting Care 9 4 Centacare Catholic Diocese of Ballarat 10 Grampians 5 Child and Family Services 18 Total 5 42 1 Anglicare Gippsland South Coast and Bass Coast 1 2 Uniting Care Gippsland Wellington 1 3 Uniting Care South Coast and Bass Coast 1 4 Uniting Care Wellington 2 5 Yarram and District Health Services Inc. 2 6 Gippsland Lakes Community Health 5 7 Anglicare Gippsland Latrobe – Baw Baw 9 Gippsland 8 Bass Coast Regional Health 10 Total 8 31 1 Gateway Community Health 1 2 QEC 1 3 City of Wodonga 1 4 Rumbalara Aboriginal Cooperative 2 5 The Bridge Youth Service 2 6 Central Hume Support Services 3 7 Benalla Rural City 5 8 FamilyCare Care Support Services 10 Hume 9 Upper Murray Family Care 14 Total 9 39 87 Region Family Service Agency Number of Participants 1 Bendigo and District Aboriginal Cooperative 1 2 Centacare Diocese of Sandhurst 1 3 Echuca Regional Health 1 4 Mallee Track Health and Community Service 1 5 Murray Valley Aboriginal Cooperative 1 6 Centacare Catholic Diocese of Ballarat-Mildura 2 7 Castlemaine and District Community Health Ltd 4 8 Cobaw Community Health Service 4 9 Mallee Family Care 4 10 St Luke’s Anglicare 5 Loddon Mallee 11 Bendigo Community Health Service 6 Total 11 30 1 Caroline Chisholm Society 2 City of Darebin 1 3 Sunbury Community Health Centre Inc. 1 4 Anglicare Western 2 5 Children’s Protection Society 2 6 Good Shepherd Youth and Family Service 2 7 Merri Community Health Inc. 2 8 City of Moonee Valley 2 9 1 Uniting Care Broadmeadows 2 10 Catholic Care 3 11 City of Yarra 3 12 MacKillop Family Services 4 13 Anglicare Broadmeadows 5 North & West Metropolitan 14 ISIS Primary Care 5 15 Kildonan Child and Family Services 5 Total 15 40 Southern 1 City of Greater Dandenong 1 Metropolitan 2 City of Kingston 1 3 Good Shepherd Youth and Family Service Hastings 1 4 Kingston Family Support Services 1 5 Community Connections Windsor 3 6 Southern Family Life 4 7 Community Connections Narre Warren 6 8 Windermere Child and Family Services Inc. 6 9 Anglicare Frankston 12 Total Grand Total 9 35 71 293 88 Appendix D: Average survey household size calculation Table 31: Average household size of survey participants assuming a single parent household Frequency Total (x) 1 Parent 973 973 1 Sample Child 973 973 1 Other Child 267 267 2 Other Children 219 438 3 Other Children 130 390 4 Other Children 46 184 5 Other Children 40 200 6 Other Children 8 48 7 Other Children 1 7 8 Other Children 2 16 9 Other Children 1 9 10 Other Children 0 0 11 Other Children 1 11 Number of Household Residents Total 3516 3.6 89 Appendix E: Service group across region (unweighted) Table 32: Service group across region unweighted* Service group Child Protection Region n % Family Services n Out of Home Care % n % Total Region n % Regional/Rural Victoria Barwon 36 12.5 36 12.3 48 12.3 120 12.3 Grampians 39 13.5 42 14.3 49 12.5 130 13.4 Loddon-Mallee 38 13.1 30 10.2 37 9.5 105 10.8 Hume 33 11.4 95 13.3 56 14.3 128 13.2 Gippsland 43 14.9 31 10.6 49 12.5 123 12.6 North West 33 11.4 40 13.7 54 13.8 127 13.1 Eastern 36 12.5 40 13.7 51 13.0 127 13.1 Southern 31 10.7 35 11.9 47 12.0 113 11.6 Total 289 100.0 * Note – data not weighted for region 293 100.0 391 100.0 973 100.0 Metropolitan Victoria 90 Appendix F: Out of Home Care contact with relatives by type of care Table 33: Out of Home Care child/young person able to have contact with mother by placement type Yes No Total Type of Care n % n % n Kinship Care 97 75.2 32 24.8 129 Foster Care 64 72.7 24 27.3 88 Permanent Care 55 72.4 21 27.6 76 Residential 17 81.0 4 19.0 21 Total 233 74.2 No sig. Difference between care types 81 25.8 314 Table 34: Out of Home Care child/young person able to have contact with father by placement type Yes No Total Type of Care n % n % n Kinship Care 67 52.3 61 47.7 128 Foster Care 37 45.1 45 54.9 82 Permanent Care 33 42.3 45 57.7 78 Residential 14 63.6 8 36.4 22 159 52.2 310 Total 151 47.8 No statistically sig. Difference between care groups 91 Appendix G: Lifestyle factors Table 35: Lifestyle factors of children or young people aged 12 years and over Service Groups Child Protection Family Services n n % Out of home Care % n % Has the child used inhalants in the past 12 months? Yes 0 0 1 1.3 2 1.3 Three times per month 0 0 0 0 1 59.3 Don’t know 0 0 0 0 1 40.7 Stopped taking inhalants 0 0 1 100 0 0 19 29.0 41 29.5 11 27.0 If yes, how often? Has the child had an alcoholic drink in the past 12 months? Yes 22 29.6 If yes, how often in the last 12 months did the child have an alcoholic drink of any kind? 1 to 3 times a week 2 10.7 0 1 to 3 days per month 2 7.4 3 13.2 4 10.8 Less than once a month 8 38.4 12 60.6 19 45.5 Stopped drinking 3 13.0 1 5.2 0 0 Don’t know 7 30.4 4 21.0 7 16.7 Has child ever smoked cigarettes or other forms of tobacco? Yes 33 45.1 27 40.4 47 33.7 If yes, has the child smoked cigarettes or other forms of tobacco in the last 12 months? Yes 30 89.2 22 80.5 4 89.3 If yes, how often has child smoked in the last 12 months? Every day (or every second day) 11 36.1 14 60.5 32 76.8 1 to 5 days per week 1 4.6 2 8.5 3 7.3 1 to 4 times per month 2 5.5 1 5.2 2 4.1 Less than once a month 2 5.6 0 0 3 7.3 10 33.0 20.2 1 2.6 5 15.3 5.6 1 3.1 Stopped smoking Don’t know 1 In the last 12 months, has the child taken illicit drugs (not prescribed)? Yes 4 5.1 8 12.1 25 18.4 92 Appendix H: Details of Indigenous sample by region and service group Table 36: Indigenous population by region Region Barwon Indigenous population (within sample not weighted) n % 17 13.4 Child Protection Family Services Out of Home Care Grampians 19 22 16 18 North west 12 10 13 9.4 4 7.1 2 6.3 4 12.5 4 7.1 5 15.6 6 18.8 11 19.6 15.3% 12.2% 2 6.3 5 15.6 4 7.1 10.2% 6 18.8 4 12.5 5 8.9 7 21.9 4 12.5 14 25.0 24.2% 8.6% 3 9.4 1 3.1 4 7.1 10.2 14.2% 3 Child Protection Family Services Out of Home Care 5 15.6 10 17.9 Total Child Protection (weighted sample) 32 100.0 Total Family Services (weighted sample) 32 100.0 56 100.0 Total Out of Home Care (weighted sample) Total % 5.8% 7.9 Child Protection Family Services Out of Home Care Southern 12.5 3 9.4 Child Protection Family Services Out of Home Care Eastern 4 14.2 Child Protection Family Services Out of Home Care Indigenous population In Victoria (SVC 2009) 9.2% 12.6 Child Protection Family Services Out of Home Care Gippsland % 17.3 Child Protection Family Services Out of Home Care Hume n 15.0 Child Protection Family Services Out of Home Care Loddon-Mallee Indigenous population (within sample service groups weighted by region) 127 93 References Australian Bureau of Statistics 2010, Year Book Australia, 2009-2010, Australian Bureau of Statistics, Canberra. 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