2013
it takes a
Health coaches for our patients with chronic
illnesses and peer counselors for pregnant
women – these members of FamilyCare’s
health care team work individually with
Annual
patients to identify and reduce barriers to
health. For example, a health coach might
meet with a patient and our dietitian to
learn new ways to prepare food and keep
his diabetes under control. A peer counselor
might give practical tips to help with
discomforts of pregnancy. Through funding
from the Benedum Foundation, we developed
a standardized training program for medical
assistants to gain additional knowledge to
become health coaches, and we expanded
our health coach program to offer these
services at our four largest sites. The Strong
Report
Start peer counselor program, which is
coordinated by the American Association
of Birth Centers and funded through the
CMS Innovation Center, allows us to offer
assistance to pregnant women at
two sites. FamilyCare patients,
in partnership with their
primary health care provider,
have easy access to a health
care team that fits each
person’s needs.
Children’s
Medicine Center
New Technology:
Patient Portal
All FamilyCare sites switched to a new
electronic health record and practice
management system in September 2013. We
implemented athenahealth, an innovative,
award-winning, cloud-based system that
includes a patient portal. Through our portal,
patients can request appointments, view
test results and a summary of care, make
payments, and read about health conditions.
Other than a slowdown for a month or so
while we learned the new system, we had
very little disruption in patient care.
Addition of the Children’s Medicine Center
(located on the ground floor of Women and
Children’s Hospital) has been in the works
for a long time and we are excited that this
well-known pediatric practice and teaching
center has become part of FamilyCare.
Our staff has worked with Charleston Area
Medical Center and West Virginia University
Department of Pediatrics to work out all of
the details. The transition went smoothly and
the staff is positive about the changes, which
include a minor facelift and the move from
paper charts to an electronic record. We are
happy to be involved in the education of the
next generation of pediatricians currently in
training at the Children’s Medicine Center.
Madison Site
Safe, modern and efficient
We have completed the building renovations at our Madison
site. Our staff and patients can now enjoy this safe, modern
facility. These renovations have provided us with a workflow
that will allow us to provide care in a more efficient and
pleasant manner to all of our patients. The staff now has
appropriate workspace and modern communication devices.
Our patients are enjoying the additional exam rooms and
appreciate the handicapped parking spaces and automatic
doors located at both our first and second floor entrances.
It is evident that our new windows and new heating
and cooling system are providing us with superior energy
efficiency. We expect that we will see an increase in activity
and productivity at our site in the coming months and we look
forward to many years in our newly-renovated work area.
2013 FamilyFacts
Operates 10 locations in 3 counties, as well as 6 part-time school-based clinics in Putnam County
Served 29,236 people
• 83,236 medical visits • 575 veterans
• 4,494 dental visits • 47 homeless/doubling up
• Delivered 738 babies • 75 best served in a language other than English
• 10,081 patient visits on sliding scale
Helped our patients obtain 6,963 prescriptions at an average of 40% off the usual price through our
340B Pharmacy Program at Fruth Pharmacy, Walgreens and Drug Emporium
Dental care at discounts up to 75% off usual charges for 981 people
Breastfeeding Counseling and Infant Care Education for 191 women
282 Nutrition Counseling and Diabetic Education sessions
Employs over 195 people
Our Teays Valley site is at the same location but the address has been changed to:
97 Great Teays Boulevard, Suite 6, Scott Depot, WV 25560-9816
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We wish to thank the following for their donations:
Lucky and Susan Scouras • Bill and Elsie Carter • Kevin B. Wolfe
Your donation helps us accomplish the important work of FamilyCare.
Please mail your contribution to:
FamilyCare HealthCenter, Administrative Office
97 Great Teays Boulevard, Suite 6, Scott Depot, WV 25560-9816
Financial Report
July 1, 2012 - June 30, 2013
BALANCE SHEET
Shelly Beall (January 2013-Present)
Teacher’s Aide, Kanawha County Schools
Rebecca Boardman (April 2011-April 2014)
Program Coordinator, Prestera Center
Steve Cunningham (October 2002-Present)
Pharmacist, Rite Aid Corp.
Myrtolyn English (April 2014 to Present)
Special Education Teacher, Elkview Middle School
Jane W. Haley (April 2012-Present)
CFO, WVU Physicians of Charleston
Nils Haynes (January 2009-Present)
HHR Specialist Sr., WVDHHR
Steve Hill (July 1998-Present)
Financial Consultant, Hill Associates
Tim Ickes (April 2014 to Present)
Physical Therapist, CAMC Memorial Hospital
Irene McCormick (September 2006-April 2013)
Dell Parsons (June 2008-March 2013)
Bonita Perry-Dean (October 2005-Present)
Chief of Staff, Hope Community Development Corp.
Renate Pore (January 2013-Present)
Director of Health Policy,
West Virginians for Affordable Health Care
Jeanne Roberts (November 2007 – Nov 2013)
Susan Scouras (September 2007-Present)
Librarian, State of WV Archives and History
Matt Thornhill (September 2011-Present)
Regional Sales Manager, Express Merchants
Kate White (July 2013-Present)
Access to Services Manager,
Legal Aid of West Virginia
Bob Whitler (September 2005-April 2014)
Vice President for Government & Community Affairs,
Charleston Area Medical Center
Terri O’Connor (February 2014 to Present)
Our Board of Directors, made up of community representatives and FamilyCare patients, guides the organization and keeps us
true to our mission. We appreciate the important contribution our all-volunteer Board makes to the success of FamilyCare.
FamilyCare – Teays Valley
97 Great Teays Blvd., Suite 6
Scott Depot, WV 25560-9816
304-757-6999
Adult, Adolescent and Pediatric Health Care,
Women’s Health and Prenatal Care, Psychiatry,
Social and Nutrition Services, Behavioral Health
and Addictions Counseling
Women’s Health & BirthCenter
3911 Teays Valley Road
Hurricane, WV 25526-9604
304-757-4845
Women’s Health and Prenatal Care, BirthCenter
Births, Childbirth Preparation, Support and
Education for Breastfeeding & Parenting
FamilyCare – Eleanor
503 Roosevelt Blvd.
Eleanor, WV 25070-0163
304-586-0001
Adult, Adolescent and Pediatric Health Care,
Women’s Health and Prenatal Care
Putnam County School-Based Health Services
Winfield Elementary, Winfield Middle, Winfield
High, George Washington Elementary, Buffalo
Elementary, Putnam County Career & Technical
Center
For Days and Hours Call: 304-380-7728 or
304-586-0001
Pediatric and Adolescent Health Care
ASSETS
2013
2012
Total current assets
2,205,247 2,371,071
Property and Equipment:
Land, Building and Improvements
4,034,657 3,798,959
Furniture and equipment
1,673,088 1,434,569
Construction in Progress
259,641 17,000
5,967,386 5,250,528
Less accumulated depreciation
2,796,102 2,338,034
3,171,284 2,912,494
Other Assets
10,000 10,000
Total Assets
$5,386,531 $5,293,565
LIABILITIES AND NET ASSETS
BOONE COUNTY
Total current liabilities
$1,477,962 $1,368,795
FamilyCare – Madison
515 Main Street
Long-term debt, net of current portion
1,191,206 1,399,762
Madison, WV 25130-1417
Net assets:
304-369-0393
Unrestricted
2,717,363 2,525,008
Adult, Adolescent and Pediatric Health Care,
Women’s Health and Prenatal Care
Total liabilities and net assets
$5,386,531 $5,293,565
KANAWHA COUNTY
INCOME STATEMENT
Board of Directors
PUTNAM COUNTY
FamilyCare – Patrick Street
Income
116 Hills Plaza
Charleston, WV 25387-2438
Gross Patient Services
$15,659,678 304-720-4466
Sliding Fee Scale Write Offs-Medical
(536,294)
Adult, Adolescent and Pediatric Health Care,
Sliding Fee Scale Write Offs-Dental
(315,231)
Women’s Health and Prenatal Care, Dental, Social
EHR Incentive Reimbursement
340,000 and Nutrition Services
Insurance Adjustments
(4,070,084)
FamilyCare – St. Albans
Net Patient Services
11,078,069 12 Kanawha Terrace
Federal Grants
1,250,740 St. Albans, WV 25177-2750
State Grants
677,381 304-201-1130
Other Grants
249,912 Urgent Care, Adult, Adolescent and
Other Income
378,243 Pediatric Health Care, Women’s Health
Total Revenue
13,634,345 Mary C. Snow West Side Elementary
Health Center
100 Florida Street
Expenses
Charleston, WV 25302-1131
Salaries and wages
8,307,259 304-414-4015
FamilyCare is supported by funds
Employee benefits
1,494,465 Pediatric Health Care
Professional fees
596,239 from the Health Resources and
Facility rent and utilities
976,224 Services Administration of the
Supplies
706,445 U.S. Department of Health and
Depreciation
458,069 Human Services and by funds from
Repairs and maintenance
86,396 the West Virginia Department of
Insurance
28,605 Health and Human Resources.
Interest
78,076 Provision for bad debts
271,718 Other
625,058 Total Expenses
13,628,554 Excess of revenues over expenses
5,791 Grant Funds used to purchase
186,564
property and equipment (excluded from
grant revenue above)
Increase (decrease) in unrestricted net assets
$192,355 FamilyCare – Pennsylvania Avenue
830 Pennsylvania Ave.
Charleston, WV 25302-3390
304-343-4177
OB/GYN, Women’s Health and Prenatal Care
FamilyCare – Kanawha City
4408 MacCorkle Ave. SE
Charleston, WV 25304-2506
304-925-1218
OB/GYN, Women’s Health and Prenatal Care
FamilyCare – Children’s Medicine Center
800 Pennsylvania Ave.
Charleston, WV 25302-3351
(located on the first floor of CAMC Women &
Children’s Hospital)
304-414-1880
Pediatric and Adolescent Health Care