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CONTENTS
Table of Contents
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13 15 17 19 20 Historical Backgroung: Company Profile
Strategy & Philosophy
Growth and The Near Future
Technological Equipment | Production Process
Design Department
Quality Control Procedures
IT Use In Business Operations
Organisational Structure of Enterprise
Environmental Contribution
Julius Blum GmbH
Schüco Design
Historical Backround: Company Profile
H. H. Furnishings was founded in 1967 as
HouseHold Furnishings Ltd. Following the Turkish
invasion in 1974, the company was forced to cease
operations. In 1977 H. H. Furnishings was formed
with the goal to play a leading role in the Cypriot
Furniture Industry.
In 1981 the company creates its first line of
kitchens with the name “Prima Kitchens”.
Production of the Prima kitchens line was based on
European Systems and Standards. The production
of kitchens grew exponentially and in 1983 H. H.
Furnishings becomes the first Cypriot company to
export kitchens in Saudi Arabia. Its first project was
to manufacture 700 kitchens within six months,
many other projects followed.
After the completion of the upgrade plan, H. H.
Furnishings became one of the most efficient
companies in Cyprus. The management and
the highly skilled personnel in all departments is
determined to move the company a step further.
The modern technology which is applied in both
administrative and production procedures aim
in reducing production costs while enhancing
the quality of what the company offers. The
investment in high technology machines has not
only improved its production quality but also
allowed the company to manufacture, besides
kitchens, custom made wardrobes and doors.
H. H. Furnishings Ltd is the agent of Julius Blum
GmbH, the leader furniture kitchen manufacturer.
Further, the company represents in Cyprus Schuco
Design, Germany also a leader in the aluminum
manufacturing Industry.
When Cyprus entered the EU many things changed
in the market. With the liberalization of the local
market the Cypriot Furniture Industry was faced
with significant threads as well as opportunities.
Imported kitchen furniture entered the market,
leading to intense competition. In order to keep
up with competing brands H. H. Furnishings made
large capital investments so as to make a new
modern and technologically upgraded factory,
offering customers better quality and variety of
choices. At the same time the company, recruited
qualified people in the departments of design and
technology.
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Strategy & Philosophy
Our philosophy is to have an absolutely perfect
client – customer relationship base on service and
trust. Further, the company’s philosophy is based
on using the best raw materials while its vision is
to offer the best quality furniture. The company’s
goal is to achieve further growth as well as to
maintain its name, in the Cypriot market as one
of the leading and best quality manufacturers
of kitchen, wardrobe and other custom made
furniture. The company always takes into
consideration the demands and the trends of the
market. Adaptation to market changes can be
achieved through the upgraded production line
and the well trained workforce. The company
tries to offer the customers a variety of choices
and fulfill the customers’ wants and needs.
H. H. Furnishings aims in offering the customer
a unique customer experience and provide a
custom-made, superior quality kitchen. The
company’s philosophy is based on offering the
customers the best quality and best service by
using innovation and technology.
Growth & The near future
The best quality is achieved through the selection
of the best raw materials such as wood products
and furniture fittings.
Prima Kitchens moves rapidly on a broad program
to increase efficiency through modernization of
operating procedures, the application of modern
management methods, through the upgrading of
information systems, and through the continuous
education of its workforce.
Prima Kitchen’s mission is through its specialized
staff and innovative technologies to compete in
the market by offering the best quality custommade kitchen cabinet units. The company always
takes into account the market challenges and aims
to the dynamic growth of its operations through
further expansion of its products, continuously
improving customer service, and by enhancing
export orientation. This is done through the
excellent management of the sales department.
The strategic vision of the company is to further
establish its identity as the best quality kitchen
and wardrobe manufacturer on the island as well
as a valuable export partner.
Prima Kitchens continues to grow today with
emphasis on the modular kitchen cabinets
and wardrobes. In order to offer a wide range
of kitchens and wardrobes, the company has
bee working with BLUM Austria, the leader in
furniture fittings such as drawers, hinges & lift
systems and Schuco Design - Germany, the best
quality manufacturer of aluminum profiles for
exterior and interior housing.
We work to improve the quality of life in the kitchen by raising the standards of
both stylistic and functional aspects, in full accordance with our core values
Prima Kitchens takes into consideration all of
the ever-changing lifestyle habits of the modern
societies with primal objective to best reflect upon
these needs. The company’s goal is to harmonize
creativity and technology, conviviality and
functionality through innovative space solutions
that improve the quality of life.
Employees are also an important part of the
company. Highly skilled labor is employed in order
to enhance the company into reaching its short and
long term goals.
Prima kitchens tries to fulfill most of the customers’
desires and requirements by offering a complete
range of kitchen designs to choose from and by
providing the best quality and customer service.
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Design Department
Technological equipment
The company has a number of machines for the
production of various products. Most of them are
heavy duty and fully electronically controlled that
require handling by specialised individuals.
H. H. Furnishings Ltd is confident that with large
investments in continuous updates of the internal
productivity chain it can further saturate the local
market and remain a dominant player in the
industry. The company successfully completed
the upgrade strategy plan set a few years ago
and it’s now operating at the renovated premises
using latest technology machinery and updated
internal administration systems.
The enhancement of modern technology allows
the company to produce products of high quality
standards with efficiently low productive
costs, giving the company a valuable competitive
advantage. In addition, the company is able to
observe the new trends of the market through
the eyes of the younger personnel, while being
able to easily adjust its offerings to serve various
demographics.
These investments enable the company to
further plan ahead; as the dominant leader of
superior quality, tailor-made products in the local
woodworking industry.
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Whatever the dimensions of a customer’s kitchen,
Prima Kitchens cabinets fit perfectly. After all,
rooms are rarely a standard, exact length, width
or height so Prima Kitchens ability to make
bespoke cabinets to precise dimensions eliminates
awkward gaps or wasted corners. This means that
every millimetre of space in a kitchen is put to
good use, for an enjoyable relaxing cooking and
living environment.
The fundamental responsibilities of the design department involve the
creation of functional, innovative and up-to-date products, while cautiously
monitoring the market and the current trends. Frequent visits to international
exhibitions in countries abroad, further inspire the department to offer
customer oriented solutions that best respond to the needs of modern
living. All client orders are designed and presented in three-dimensional
renderings, which enable realistic representation of the final outcome. This
allows the company to reinsure that all customer requirements have been
met to the fullest potential while enabling the customer to understand the
possibilities of further optimisation.
Many customers are looking for tailor-made solutions and the team always
makes sure that all ‘custom-made to measure’ projects are given the required
attention. All Prima Kitchens are made to order, therefore all kitchens look
different. Nonetheless, each one begins its life the same way – with a blank
sheet of paper; the customer’s vision and the designer’s inspiration and
talent. As a result, the finished kitchen is a true reflection of an individual’s
needs and personality.
Production Process
The production process initiates from the sales
department. The client in consultation with the
seller decides on the final design of the kitchen
cabinet or any other structure. Once the project
is digitally finalised using specialised design
software, the project is presented to the client.
Upon approval, a contract is signed between the
company and the client; further specifying the
type of materials, the design aspects, time frames
of completion and any other aspect related to
the project at hand.
The responsible technician prepares and forwards
production forms to the production team. The
production manager allocates responsibility and
tasks to the various departments and proceeds
with monitoring and controlling the production
procedures involved.
It is not an easy task trying to match styles and trends with new furniture in
an existing interior layout of a house, and that’s why the personal approach
is essential. Particular angles, sizes, colour schemes and materials are what
these customers desire, and Prima Kitchens always manages to respond to
these demands. The growing number of customer referrals confirms the
excellence in our team of experts, providing in this way another competitive
advantage to the company.
The last step is the assembly and integration of the
product that is made by the assembly department
in collaboration with the quality control team.
Having checked that the product complies with
the order, then it’s ready for delivery.
Made To Measure
Superior Quality Products
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Quality Control Procedures
The high quality standards set by the company,
demand consistent attention throughout the
various production processes. The Quality
Control Department was formed with the sole
responsibility of thoroughly applying the quality
control tests to all products, prior to delivery.
Upon completion of any product (kitchen,
cupboard or any other structure) the assembly
team will set it up to its final form. This process
is taking place in a particular part of the factory,
exclusively dedicated to finished products;
protecting them in this way from potential
damages inside the factory unit. The team will
confirm if the product is in accordance with the
plan agreed with the client, examine its condition
by applying the tests and deciding whether the
product is ready for delivery.
In case of a malfunction or even a single
scratch the product is instantly repaired. The
quality standards are strictly applied in order to
meet highest quality and maximum customer
satisfaction.
Prima Kitchens runs a modern environment and
quality management system based on DIN EN ISO
1400:2009.
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Excellent quality and well-thought design concepts...
Ensuring Maximum
Customer Satisfaction
...Every Time
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Custom made
kitchens and
wardrobes
with elegant
design and
unique
functionality
Because every
kitchen is unique...
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IT Use In Business Operations
IT plays an important role in the company’s
operations. The first accounting software of the
company was installed 15 years ago. The SBS
system of CYCOM functioned through a central
server and accessed by users through a single
terminal. Besides the accounting software, a stock
taking and payroll system were also installed at
the time.
The management of the company, realising
the important role of technology in today’s
competitive market, decided to upgrade the
entire structure of its information systems.
In 2011 the company upgraded all computer
software to the latest versions available. The
accounting, warehouse and payroll systems
are now operating in Windows using ORACLE;
the most trusted and broadly used database
platform. The various parameters and possibilities
available on this user-friendly software enabled
the company to increase its overall efficiency. The
management is now able to monitor the company
activity at various stages and take immediate
decisions regarding development, while enriching
its overall business intelligence.
The company acquired a new server and linked all
systems to it, enabling in this way the secure and
efficient exchange of information while providing
easy access to past archives.
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Company Systems & Functions
Apart from systems that assist in the management
and smooth operation of the company, other
software aim in providing better customer
service. KPS Design Studio is one if the software
used in the design department, which allows the
creation of realistic 3-Dimensional renderings of
the final product. This enables the customer to
have a better idea on the final outcome of the
order made, while ensuring all expectations have
been met before production.
While considering the numerous opportunities
offered on the internet, the company proceeded
with the creation of its own website about
three years ago. This offered a valuable path of
communication with prospect clients and an
additional platform for promotion.
Financial Management System (FMS)
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General Ledger
Accounts Receivable
Accounts Payable
Budgetary Control
Management reporting
Address system
Report Writer
Administration Manager
A philosophy based on
using the best quality products
and a vision of offering
the best quality furniture
Inventory Management System
The system is linked to the Oracle database, allowing the
user to organise its structure in order to best manage the
warehouse operations.
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Stock inventory
Planning and costing
Stock status
Inventory and tracking reporting
Payroll System
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Unlimited number of companies
Import/export master file
Various reports
Arrears
Overtime costing
Various tax methods
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Organisational Structure of Enterprise
Christakis Varkaris - CEO
• Guiding and Supervisory tasks in the production
• Decision Management
• Preparation of tender documents for large projects
• Coordination of external work and workshops
Haris Economides - General Manager
BS in Computer Science - City University of New York
MS in Management Inform. Systems - PACE University, New York
• Directs and guides the activities of various departments including sales, production, prices and deliveries.
• Monitoring and servicing large clients and projects (Project Management)
• Decision Management
• Staff Management
• Reviewing financial statements, sales activity reports and other performance data.
• HR Management
• Purchasing of machinery
Maria Economides - Director of Sales & Marketing
BBA Business Administration - OHIO University
Andri Varkari - Technical Director
BS Civil Engineering - University of Surrey
• Sales and Marketing Manager
• Involved in Merchandising
• Training staff on new products
• Preparing tenders
• Monitoring After Sales Support
• Preparing kitchen designs, and other specialized drawings
• Prepare cards production
• Implementing Security Measures at the production
• Preparing programs for CNC machines
• Designing New Products
Constantinos Constantinou - Accounting Manager
Accounting Diploma - University of Cyprus
• Bookkeeping
• Finance Coordination & Budget Allocation
• Prepare company budget
• Prepare periodic financial statements
• Monitor Sales
External Parntners
XYLEMBORIKI LTD
Timber and melamine board suppliers
Julius Blum GmbH, Austria Austria
Kitchen accessories supplier
SHUCO Design ,Germany
Aluminium profile for kitchen & wardrobe doors
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Environmental Contribution
The company is fully compliant with all applicable
Cypriot and EU environmental legislations. Due
to the nature of the business, the company
recognizes its duty towards the environment and
constantly invests in new methods of preventing
and managing pollution. Waste is kept at a
minimum and it’s legitimately managed according
to established permits.
The new fuel-efficient machines are equipped
with various absorbers that reduce the emission
of dust and the exhaust emissions of the forklifts.
The machines are economical both in fuel &
electricity.
The use of low-emission water-base lacquer
systems contribute significantly to the reduction
of emission. Another important advantage offered
is the noise reduction at the workplace. The nextgeneration motors keep the noise output low
despite the heavy-duty work done at high speeds.
Prima Kitchens takes into consideration all of
the ever-changing lifestyle habits of the modern
societies with primal objective to best reflect upon
these needs. The company’s goal is to harmonize
creativity and technology, conviviality and
functionality through innovative space solutions
that improve the quality of life.
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Julius Blum GmbH
Schüco Design
H. H. Furnishings is the agent of Julius Blum GmbH
in Cyprus for more than thirty years. Blum is the
leader in the furniture fittings industry. An Austrian
company, which operates worldwide and specialises in
manufacturing and distributing furniture fittings. The
main product groups are lift systems, hinge systems
and drawer/pull-out systems for furniture, kitchens,
wardrobes and bathroom furniture.
H. H. Furnishings is also the agent of Schuco Design,
Germany in Cyprus. The expertise of Schüco Design
in aluminium technology along with the exclusive
processing and cutting-edge design, justify why
this brand is globally associated with high quality
standards. The multifunctional sliding door systems
divide or connect rooms and conceal storage spaces in
the most aesthetically pleasing methods.
BLUM, Austria has more than 6,000 employees
worldwide who are committed in enhancing the
perfect movement. Blum has seven production sites
in Austria (Vorarlberg) and additional production sites
in Poland, USA and Brazil along with 27 subsidiaries
/ representative offices. The company supplies more
than 100 markets worldwide.
Only quality materials are used, bringing a high
degree of stability and a long product life cycle. The
multifunctional Schüco Design sliding door system is
genuinely all-rounded.
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Certifications
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t: +357 22 49 44 50 f: +357 22 31 37 74
a: 42 Propyleon Str., P.O.Box 28187, 2091, Nicosia Cyprus
e: [email protected]
www.hhfurnishing.com