612 669 2065 JEAN MARPLE LinkedIn | [email protected] Creative professional with 15 years’ experience in the marketing and creative industries. Project management experience in digital and print marketing communications, relationship management and creative design. strengths Client+vendor relationship management Strong communicator Strategic thinker Colaborative+Versatile Customer service Email marketing Creative technical Creative Suite Microsoft Office SharePoint Acrobat Working Knowledge experience (mac & pc) HTML+CSS Wireframing SEO+Social Media Agile/Waterfall eCommerce PROJECT MANAGER (Contract) Capella University, Minneapolis, MN | December 2011– April 2013; February–May and September–December 2014 • Lead project’s life cycle through final delivery on multifaceted programs (email marketing, integrated campaigns, collateral) in a fast-paced, production environment • Manage scope and priorities, track and ensure quality control throughout the project, mitigate potential bottlenecks, and align resources to scope • Develop timelines and deliverables for all project stakeholders, and continue client relationships through timely and personalized communications • Interact between multiple levels of the organization on a daily basis (management, project sponsors, creative, online products, user experience teams) • Consult with subject matter experts regarding best practices and process efficiencies RESULT: ensure client sponsors meet business requirements and deadlines to support company’s strategic goals; continuously improve project and process efficiencies CREATIVEPROJECT MANAGER (Freelance) Minnesota’s Own Calendars, Minneapolis, MN | 2009–2011 • Worked closely with business owner/designer to produce Minnesota-themed calendars for this small business startup • Created promotional email blasts; provided copyediting, proofreading, research, graphic art conversion, and attended press checks RESULT: project completed on time meeting business goals Print Buyer/Senior print PRODUCER Ameriprise Financial, Inc., Minneapolis, MN | 2006 – 2009 • Managed production, delivery, and inventory of multifaceted communications between business partners and vendors • Communicated project timelines and budgets to project stakeholders throughout the entire workflow process 612 669 2065 JEAN MARPLE pg 2 • Collaborated closely with stakeholders to ensure successful completion of projects in a high-volume, deadline-driven environment • Obtained estimates, and reviewed and routed proof approvals • Consulted with internal business partners, creative, and vendors regarding best practices • Ensured projects met objectives, regulatory, compliance, and brand guidelines RESULT: 100% on time delivery of materials; invoice reconciliation (recovery of $90,000 on one project); achieved $793,000 in cost saves through market research; end users received key information in a timely manner to make financially-sound decisions Creative Project Manager MotivAction, Plymouth, MN | 2002–2006 • Conceptualized and strategized incentive campaigns with account executives and marketing teams • Developed and managed creative solutions from initial concept through final product delivery • Managed 50+ client proposals yearly with $1M+ sold creative client budgets (e.g., John Deere, Verizon, UnitedHealth Group, Lifetouch Portrait Studios, G&K Services) RESULT: managed multiple players that kept projects on task (marketing teams, external resources); achieved 100% project on-time delivery GRAPHIC ARTIST (Contract) Wells Fargo Home Mortgage, Minneapolis, MN • Landscape Structures, Delano, MN | 2001–2002 • Layout and production of sales and marketing print collateral; prepress production, scanning, color correction, proofreading Print Manager/SR. GRAPHIC DESIGNER Next Generation Network, Eden Prairie, MN | 1999–2001 • Project management, relationship management, art direction, production, print buying education Brainco (Minneapolis School of Advertising, Design & Interactive Studies), Hopkins, MN Interactive Project Management and Information Architecture/UX Design | Certificates Hennepin Technical College, Eden Prairie, MN Web Site Design and Advertising Art/Design | Focused studies University of Minnesota–Twin Cities, Minneapolis, MN Journalism–Strategic Communications (Advertising/Public Relations) | Bachelor of Arts Degree North Dakota State College of Science, Wahpeton, ND Business Management | Associate in Science Degree award The One Show 2012, Merit Award Pencil Save A Racehorse Integrated Campaign, Digital Artist | Student group project