Brigite A. Inevil 367 Pine Shadow Lane ~ Auburndale, Florida 33823 ~ (863)969-4586, (772)-342-4355 [email protected] QUALITY ASSURANCE, TESTING PROFESSIONAL SUMMARY Over five years direct experience (MCI/Verizon) in software quality assurance and testing of client/server and web-based applications. Experienced in implementing QA processes and tools, leading multiple projects, developing test strategies, and setting up test environments. Experienced in manual and automated testing, with test automation tools such as QTP UFT 11.5 and Oracle Open Scripts. Self-starter, problem solver, experienced working with customers, users, project teams, and senior managment. TECHNICAL SKILLS Languages SQL, SQL*Plus, PL/SQL,T-SQL, C, C++, C#, Java, PHP Internet Technologies CSS, HTML, ASP.NET, Java, VB Script, Javascript, DHTML, IIS Database Systems Oracle 10g, SQL Server 2005/2008, MySQL, MS Access 2003/2007 Operating Systems Windows XP/Vista/7/ 2000/2003, Unix/ Linux Red Hat Business Applications Advanced Excel, Power Point, Word, Project, Visio, Test Automation Tools QTP, UFT 11.5, Oracle Openscript, Selenium, LoadRunner,Quality Center ● Manual Testing ● Automated Testing ● GUI Testing ● Reliability Testing ● Functional Testing ● Regression Testing ● System Testing ● Compatibility Testing ● Integration Testing ● White Box Testing ● UAT ● Stress Testing ● Performance Testing ● Black Box Testing ● Usability Testing ● Beta Testing EDUCATION – CERTIFICATION M.S.E.E. in Electrical Engineering, New Jersey Institute of Technology, Newark, NJ - 1986 B.S.E.E in Electro-Mechanical Engineering, Faculty of Science, Port-au-Prince, Haiti - 1980 Certificate in Web Design and Development - University of South Florida , 2010 ITIL V3 Foundation Certified - EXIN IT Service Management - 2008 TRAINING IT Project Management - University of South Florida, Tampa, FL 2010 PMP Body of Knowledge (PMBOK ) - Project Management Institute PMI, 2008 Managing multiple projects, objectives and deadlines - Skillpath,Orlando, 2010 HTML, DHTML, JavaScript, Adobe Flash Professional - University of South Florida, Tampa, 2010 Effective Web Design - University of South Florida, Tampa, 2010 Web Marketing and ecommerce - University of South Florida, Tampa, 2010 Advanced Adobe Dreamweaver, Photoshop Advanced: Web Production - USF Tampa, 2010 RELEVANT PROFESSIONAL EXPERIENCE PROFESSIONAL DEVELOPMENT - Current Ongoing Project Accomplishments 2008 - Present QUALITY ASSURANCE TESTER / TEST AUTOMATION Test Automation QTP UFT 11.5 Test Automation Selenium Technical Skills Projects Online Career Portfolio http://qtpuftprojs.basiwebfolio.com http://seleniumprojs.basiwebfolio.com http://projs.basiwebfolio.com www.basiwebfolio.com WEB DEVELOPER / GRAPHIC DESIGNER Web Development /Graphic Design - Perform lead role in the design and production of images, artworks, web assets, search engine optimization, and multimedia. Perform the full spectrum of web related tasks, including rapid prototyping, design and layout. Perform GUI functionality and regression testing against various browsers, and operating systems. Perform user acceptance testing, implementation and maintenance. SQA ANALYST VOLUNTEER Campus Crusade for Christ International, Orlando, FL 3/2011-12/2011 Worked with QA developers of the Information Technology and Application Testing teams. Performed Functional and Load Testing of Oracle Siebel application Connect and Care Services. Performed Analytics testing using the OBIEE Oracle Business Intelligence suite. Executed and analyzed Functional and Load tests scripts using Oracle Openscript /Oracle Application Testing Suite for Test Automation - Functional and Load Testing. IT VOLUNTEER Celebration Health/Florida Hospital – Celebration Health, Kissimmee, FL 6/2010 -12/2010 Provided management support. Supported the medical records conversion process for the (Pulmonary Rehabilitation Department) with the scanning of medical and patient accounts records following patient discharge. DATABASE VOLUNTEER University of South Florida - Polytechnique, Lakeland, FL 4/2010 - 2/2010 Supported Senior Scholars Excel Database and Data Entry for Rath Connections Center. Developed MS Access Students Quality Survey application. Developed Test Cases, Test Scenarios to test and validate the application against the database. Produced MS Access, Excel survey reports. BUSINESS MANAGER / SYSTEMS ANALYST ABS Photo Color Lab Port-au-Prince, Haiti 1998 - 2006 Conducted all aspects of business management, systems analysis and support. Performed Testing and experimentation on photo processes and equipment. Collected and analyzed data from testing experiments. Produced data analysis, test, sales reports. Addressed equipment issues/problems and assisted operators to run product. Developed Oracle Order and Inventory Control database application. Provided high quality Customer Service and technical support/training to lab. Technicians PROJECT LEADER / SYSTEMS ANALYST Banque de la Republique d’Haiti Port-au-Prince, Haiti 2/1997 - 9/1997 Payment System Conducted feasibility studies and project management of BRH new Payment System. Participated in developing project goals, objectives and systems. Participated in administrative staff meetings and attended other meetings and seminars as necessary. Conducted employees workshops on the changes of the existing system. Gathered, wrote requirements using interviews, documents analysis, requirements workshops, and business process analysis. Developed Oracle /SQL Data Collection application. Created test cases and scripts to test the application. Produced Data Analysis Reports. Completed Feasibility Studies of BRH new payment system and made recommendations to BRH upper level management. DATABASE ANALYST Hughes Information Systems, Landover, MD 1/1996 - 11/1996 Requirements Traceability Management (RTM) Provided engineering support in the area of Requirements Traceability Management. Performed Research and Data Analysis. Developed periodic reports for management , as necessary. Wrote Oracle SQL scripts to transfer data between databases. Wrote SQL queries as needed to retrieve and manipulate data. Gathered, developed and produced requirements documents. MCI/Verizon Business, Reston, VA 1988 -1993 QUALITY ASSURANCE ANALYST- ENGINEER II Adjunct Processor (AP) - Billing – (1992-1993) - MCI/Verizon Business Conducted and Performed software quality assurance, laboratory integration testing and successful network implementation of the Adjunct Processor system. Fulfilled the roles of project coordinator, primary technical advisor, and integration test engineer throughout testing and implementation of the Adjunct Processor (AP) project. Provided leadership and expertise throughout the entire QA lifecycle and ensured that all product releases meet or exceed defined quality goals. Reviewed, analyzed requirements and produced: acceptance, integration and field verification test plans from requirement specifications. Designed, executed detailed test cases, test scenarios, test scripts to assure thorough test coverage. Produced data analysis, test reports, charts and graphs to capture and document test metrics. Manipulated data using SQL and SQL Query analyzer. Worked with product developers to resolve defects identified during UAT and Integration Testing. Conducted acceptance testing, functional testing, regression testing, integration testing, volume performance testing and field implementation of the Adjunct Processor system QUALITY ASSURANCE ANALYST - ENGINEER II Electronic Transactions Processing (ETP) Point of Sale (POS) Electronic Payments (1990-1992) - MCI/Verizon Business - Conducted and performed laboratory testing and successful network implementation of the POS/ ETP (Electronic Transactions Processing system, using an IBM System platform as gateway to the customer network for transactions delivery, system redundancy, routing, billing, and management reporting. Engineered test bed configuration and established the hardware and software baselines necessary to the testing and implementation of the ETP project. Performed complete testing and field implementation of several releases of the Electronic Transactions Processing system including: acceptance, functional, regression and integration testing. Designed, detailed test plans, test cases, test scenarios, test scripts that provide thorough test coverage by analyzing and decomposing detailed design documents. Tested, executed test plans and scripts to ensure results comply with specifications and requirements. Tracked defects and logged them in the tracking database. Participated to the project planning, meetings and status reports activities. Provided support to internal, external users and 1st, 2nd, 3rd level support. QUALITY ASSURANCE ANALYST - ENGINEER I Central Management System Digital Reconfiguration Services (CMS-DRS) – (1988-1990) - MCI/Verizon Business Performed software quality assurance, laboratory integration testing and Network implementation of the Central Management and Digital Reconfiguration System (CMS-DRS). Achieved successful laboratory testing and network Implementation of four major releases of the Central Management System. Performed testing of network provisioning, scheduling, customer access, dynamic bandwidth allocation and fixed network reconfiguration of the CMS-DRS system. Developed test plans, cases, scripts, scenarios and strategies from requirements and high level documents analysis including : Acceptance, Integration Regression and Field Verification test plans. Tracked defects and logged them in the tracking database. Provided Training and support to clients, 1st, 2nd, 3rd level Maintenance, Operations teams, Marketing and Project management ADDITIONNAL WORK HISTORY SUBSTITUTE TEACHER Kelly Educational Staffing, Orlando FL 2012 - 2013 MATH TEACHER Osceola County Public Schools, Discovery Intermediate SchoolKissimmee, FL 2007 - 2008 Orange County Public Schools, Oak Ridge High School Orlando, FL, Bill Duncan Excel Center, Lakeland, Florida 2006 - 2007
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