delive r ing re lia bilit y Annual Review 2014 Contents: • Key Performance Indicators - Summary • Introduction - Paula O’Neill • Career Transition - Hugh O’Kelly & Raymond Sexton • Quality Standards - Pat MacNally • Delivering Excellence in Reliability - Michal Sopocko • Designing a Future - Robbie Gilbert • Premium Software - Alan O’Kelly • Safety is Paramount - An Approach to Arc Flash - Andrew Hogan • Premium Support - Judy Fitzpatrick • New Frontiers - Paul Dempsey • Top Quality Gear - David Corcoran • Premium Power Board - Raymond Sexton/Jack O’Keefe • Power Team - Michael/Joe et al • Social Calendar/Family News - Paula O’Neill Annual Review 2014 Key Performance Indicators-Summary >Growth in Turnover: 30% >Number of Languages Spoken: 9 >Number of New Employees: 5 >Number of Countries Serviced: 5 Introduction Welcome to our inaugural Premium Power Annual Review. It’s been a busy year and we want to highlight some of the major achievements and events during the year be they recruitment, technical development, client support or social. To add some spice we have spread the task across a range of our team and we hope you enjoy the result. For my part here are some key points I believe are worth noting. With our Financial Year just finished in May we’re delighted to see a steady increase in demand for our services. Sales are up by over 25%, mostly due to an increased demand for consultancy services. Hogan outlines this in more detail and Pat McNally highlights our accreditation for providing CPD Courses in this area. They say ‘the only place where success comes before work is in the dictionary’ so it goes with saying that these achievements are due to the great diligence and hard-work of our team. Customers are being made aware of the advantages of keeping the software model of their electrical system up to date. We offer this as a service to our customers and they come to us for any changes required to protection coordination, load flow, short circuit studies or capacity planning. Our champion in this area is Michal Sopocko who will tell you more on page 3. Our commitment to excellence continues through a relentless pursuit of a greater knowledge and understanding of the Power Quality issues affecting our clients in the Pharmaceutical, Industrial, Utility and Data Centre sectors. Our recent National Power Quality Survey is the most recent manifestation of this commitment. Specialist electrical design work for generation projects such as wind farms is an interesting growth area. Changes to grid and distribution codes have increased requirements in this sphere. We now offer a comprehensive list of services for this supported by the latest versions of the various modeling tools required by customers. Focused on the large energy enterprises on the island of Ireland this survey sought to identify: • The strategically important power reliability issues in the industrial, commercial and IT sectors • The cost to users of inadequate resilience, reliability etc. on electrical power systems. About 50 participants took part and the results are currently been analyzed by the Beaufort Research Centre in UCC and we look forward to sharing the results with you in the coming months. The demand for power system modeling services continue to grow, particularly for arc flash incident energy assessments. Later in this review Andrew 2 On the power quality measurement side of things, we are seeing compliance to new standards and codes for harmonic measurements, ROCOF and communication upgrades as driving requirements for more specialists power quality meters. We continue to assess the best offering for our customers in this regard. With new staff, growing revenues and profitability we are ambitious for the future as we seek to provide exemplary services to our customers and provide both meaningful and satisfying employment for our staff as well as a good return on investment for our shareholders. Here’s to a great 2014-2015! -Paula O’Neill Premium Power Annual Review 2014 Career Transition During the year our Founder and Technical Inspiration Hugh O’Kelly decided he wanted to spend more time on personal and recreational pursuits. To mark his transition we held a special dinner in the Conrad Hotel in Dublin. All Directors and Staff along with their partners enjoyed a beautifully prepared meal and joined Hugh and Mary in celebrating the occasion. Paula O’Neill, our CEO outlined the pivotal role that Hugh played in the foundation and development of the company and she went on to express our genuine hope that Hugh enjoys the next stage in his personal journey. Hugh, we’re sure will continue to have an interest in the current trends in Power Quality and be fascinated by any unusual power events that we identify. Hugh in turn wished us all well for the future and for the ongoing development of the company. A great night was had by all! - Hugh O’Kelly & Raymond Sexton Quality Standards Delivering Excellence in Reliability Quality Standards, ISO 9001 & OHSAS 18001 help us meet your needs. Industry sectors experience different challenges be it through expansion or downsizing of their operations. As products and services change, the need to adjust the electrical infrastructure becomes apparent. Even without significant change the need for ongoing maintenance remains as electrical components have a recommended life span and they need to be inspected and evaluated on a regular basis. Quality and occupational health and safety is at the core of everything we believe in and do. In this regard, our integrated QHS management system helps ensure not only that we meet our customers’ expectations in terms quality and occupational health and safety, but also that we enhance customer satisfaction. We aim to all meet statutory and regulatory requirements and towards this end, we maintain a comprehensive register of legal requirements and technical standards. A point in case being our arc flash training programme, which has received accreditation from Engineers Ireland. This training programme incorporates a detailed discussion of the legal requirements in relation to arc flash hazard, not least the need for risk assessment, and the provision of safe equipment, information, instruction, training and supervision. The programme also includes a discussion of relevant national standards, as they apply to the analysis of arc flash hazard, and the provision of suitable switchgear and PPE. Our management system treats quality and H&S as being inextricably linked. Indeed, we know our customers see the benefits of this approach through our monitoring of customer perceptions of our service. Through customer feedback we identify improvement opportunities and the journey towards excellence continues. Our engineers carry out all work in accordance with the results of risk assessments and method statements and communicate these to all parties involved. Raising awareness of Quality and Occupational Health & Safety is core to our approach bringing observations with regard to safety to the attention of our customers. All of the above aspects influence the reliability of the site. Early last year, Premium Power developed an enhanced reliability offering for industrial customers, which can be utilised for successful electrical network design, plant expansion (with capacity planning) and as maintenance tools, thus improving the plant stability. Through Premium Power’s emphasis on excellence and reliability we have secured a new range of customers with interesting projects, ranging from UPS & MCC investigations to system design and commissioning of wind turbine at mission critical site. To assist in raising awareness of the component parts of Power Reliability we developed the reliability pyramid (shown below) including highlighting reliability standard IEEE493. With greater awareness in the industry we identified new opportunities and in turn set new challenges for plant managers. Premium Power carry out studies based on statistical calculations which present a new approach to cost benefit analysis relating to system reliability. This is a powerful engineering tool when applying for budgets for upgrade, expansion or design projects. There is a high demand for Power Reliability Assessments and we continue to be commissioned because of excellence in our engineering approach, quality of the work delivered and our commitment to health and safety. - Michal Sopocko While ISO 9001 and OHSAS 18001 certification is very important to us and our customers, crucially we recognise that certification is not an end in itself. Rather, it is through the continuing implementation and maturation of our management system in accordance with the requirements of those two standards that we seek to continually improve both quality and occupational health and safety performance, and enhance customer satisfaction. -Pat MacNally 3 Premium Power Annual Review 2014 Designing a Future Premium Software Coming from a large multi-disciplinary engineering consultancy I joined the Premium Power team in May this year, attracted by the prospect of a genuine opportunity to develop both personally and professionally. Our advanced software solutions bring expertise and value to Industry and Utilities alike. 2014 has seen us deploy version 2 our Decision Metrix platform to ESB Networks where it helps a company to lead the world in renewable integration. Electrical design has been my thing with some exposure to the role of construction. With experience in sectors such as Oil and Gas, Infrastructural, Medical Device, Semi-Conductor, Power Generation I’m passionate about championing the delivery of a more comprehensive range of design services to the market. Building on Premium Power’s specialist Power Reliability expertise, we aim to further support our clients by providing more integrated electrical design services. Our solution helps ESB monitor and evaluate network performance of Fault Ride Through, Maximum Export Capacity, Power Quality and many other increasingly important characteristics of a modern distribution network. Additionally we have leveraged the Decision Metrix platform to bring Energy Advanced Budget Solutions to a world leading chip manufacturer. Before I joined, I was aware of Premium Power’s reputation of not being shy of the more technically challenging projects. From first meeting the Premium Power team I was further impressed and immediately became interested in becoming part of the group. By combining Premium Power’s extensive technical expertise and my experience in engineering consultancy, we now have a unique service offering that can assist our Clients at every stage of the project lifecycle. Premium Power can now offer system design, construction, commissioning services while also bringing significant expertise in the identification and provision of solutions to issues concerning existing electrical systems. The autumn will see a new developer join Premium Power through the InterTradeIreland Fusion Programme. This role will give us the capacity to begin the next phase of our product development. Figure 1.Decision Metrix. Fault Ride Through Screen I look forward to doing my part in ensuring that Premium Power are the ‘go to’ company for expert technical power systems consultancy for all companies operating in the engineering sector in Ireland and our chosen international markets. Premium Power’s commitment to excellence and our customer focus will at the forefront of the next stage as we develop cloud based solution. We will leverage our knowledge leadership to bring value to large range of customers. -Robbie Gilbert -Alan O’Kelly Safety is Paramount-An Approach to Arc Flash Safety is Non-Negotiable - An Approach to Tackling Electrical Arc Flash Without a detailed arc flash risk assessment, your staff, contractors or visitors are at risk. The risk is significant for electricians and people working close to electrical equipment. In particular the risk is greater if they do not know to what level of arc flash hazard they are exposed. By ascertaining the potential Arc Flash hazard of your electrical infrastructure and its various component parts you will allow responsible parties to deal with the risk accordingly. In addition the risk of an Arc Flash, once identified can often be greatly reduced by implementing mitigation techniques. Premium Power can implement Arc Flash mitigation measures including the design, procurement, installation and commissioning of the specialist equipment if required. Electrical Arc Flash Hazard Statistics The USA have been the world leaders in assessing arc flash as a hazard in its own right as far back as the 1970’s. US statistics clearly define the difference between an electric shock and electric arc flash hazard, and record it as such. A lack of understanding and knowledge around the topic of arc flash in Europe and Ireland, has meant that electrical hazards, arc flash and electric shock incidents, are often recorded/branded as the same type of hazard. 4 Premium Power Annual Review 2014 Causes and Consequences of an Arc Flash – Story from Industry Arc Flash, which is an explosive release of energy, can result from an electrical short circuit, and can cause serious injury, including burning, blindness, loss of hearing, impact injury and even death. standard IEEE1584, carrying out detailed risk assessments in line with local has legislation and with proper training, Premium Power have been able to successfully assist our clients in implementing the most appropriate control measures/ mitigation techniques to reduce the arc flash risk to the people most exposed to the potential hazard. Critically, Arc Flash accidents typically occur while equipment is being worked on or operated. This highlights the risks to those working on live electrical equipment, but also to those working nearby. The consequences of these Arc Flash instances can have very serious, and sometimes catastrophic consequences for both workers and business alike. Premium Powers Arc Flash Program - Arc Flash Awareness for the Future Premium Power have excelled in the last five years in developing our arc flash offering, adding another 10 arc flash projects to our ever growing reference list in 2013/2014 alone. Having made great strides in raising awareness and understanding around the topic of arc flash in Ireland over past four to five years, the next step will be to share our knowledge on arc flash on the European stage. Developments throughout Europe have already began with trips to the UK and Finland. The myth that arc flash is a US hazard has well and truly been quashed with many experienced people in industry recognising the direct link between the need to assess the potential arc flash hazard in electrical installations with local legislation, such as S.I.299 of 2007 part 3 (Electricity). “Electrical safety is paramount and it starts with electrical arc flash hazard assessment” (Andrew Hogan, 2014). The damage to the equipment and injuries to the electrical contractor were sustained when the electrical contractor was installing general purpose fuses rated at 10Amps. A loose connection on one of the phases caused the single phase short circuit. Premium Power Approach to Arc Flash Experience has found that arc flash hazard assessment is not just a once off instantaneous measurement, but actually a continuous interactive program, which must be maintained and adhered to on an ongoing basis. Deploying Premium Powers Arc Flash Program, by calculating the magnitude of this hazardous energy using international 5 Level 4 Arc Flash PPE Level 2 Arc Flash PPE - Andrew Hogan Premium Power Annual Review 2014 Premium Support As with any business or organisation Premium Power needs ongoing support across a number of different areas. In my role as Administrator I can often find it challenging as we try to meet the demands of excellent service delivery, yet I continue to be rewarded as we resolve issues for staff, suppliers and above all our customers. During the past year we have selected a few areas for particular attention: Controls and Procedures have been strengthened to ensure the smooth and efficient running of the business. In terms of Purchase & Sales Orders we have developed policies and procedures to improve the order tracking system resulting in significantly reduced errors. This work continues. An agreed Returns Policy in now in place with our main supplier streamlining faulty product returns. Providing a high quality Working Environment for all staff is paramount and with staff numbers increasing this will be addressed progressively. -Judy Fitzpatrick New Frontiers With a growing team, diverse in backgrounds of experience we have decided to widen our remit and offer our services to the Oil & Gas Sector and the evolving Wind Energy Sector. Oil and Gas platforms and installations often suffer similar power reliability problems as other mission critical clients, albeit on an even larger scale. Our initial step in approaching this market is to gain a better understanding of the sector through involving the various Oil & Gas installations on the island of Ireland in our Power Quality Survey. Through this process, we’ve had some early encouragement by recently securing an Earthing Study for the Shell Corrib gas plant in Mayo. In the Wind Energy Sector the Lower Cork Harbour Group Wind Turbine Project in Ringaskiddy has proved a huge success and provides an excellent reference site for Premium Power. This project though very technically challenging, delivered many learning outcomes which can be applied to large scale wind projects. Premium Power is committed to this growing sector and continues to carry out Research & Development to enhance our service offering to both National and International clients. - Paul Dempsey Top Quality Gear The cost of power quality mitigation is often a very small fraction to the costs associated with an unplanned interruption to a mission critical process. A holistic approach needs to be taken in dealing with these types of power quality issues which are becoming more and more of a concern due to continuing expansion of complex and sensitive electronic equipment. Premium Power provides an extensive range of power quality solutions. My job is to ensure that we offer the best solution, at the best price to each client. Usually, this starts with a full in-depth power quality investigation which allows for the best & most cost effective solution for the client. Filters & Surge Protective Devices Voltage transients can have a serious impact on the reliability of an electrical system. Critical processes depend on a clean uninterruptable supply. Premium Power offer solutions such as Power Conditioning Power quality disturbances such as poor power factor or high levels of voltage harmonics can lead to unplanned interruptions to mission critical processes. These critical processes require a clean supply. Premium Power offers the most cost effective solutions for power conditioning. We offer solutions such as • Detuned PFC Units • Active & Passive Harmonic Filters • Active Tracking Filter We are continuously researching and engaging with equipment manufacturers to be at the forefront in providing our clients the most viable and cost effective PQ solutions. • Surge protection Device - David Corcoran • Sag ride through device 6 Premium Power Annual Review 2014 Premium Power Board I was delighted to join the Board of Premium Power Ltd., a dynamic engineering company focused on Power Quality Solutions for Mission Critical Operations for Industrial, Pharmaceutical, Data-centre and Utilities sectors. Having worked in the energy and industrial sectors for over 25 years I endeavour to bring a broader perspective to this evolving company. Premium Power Ltd. has significant growth potential and is poised to have a positive impact in job creation and in supporting efforts to attract Foreign Direct Investment and to facilitate major industrial/infrastructural expansions in Ireland and the UK. It is great to work closely with Jack O’Keefe, the other Non-Executive Director who is a very experienced Business Consultant with significant financial experience. It is important for the Board to keep the eye on the ball in terms of profitability and corporate governance while ensuring that the talent of the executive team is maximised and fostered. -Raymond Sexton/Jack O’Keefe Some Members of the Power Team Michael Murphy Joe McCann My name is Michael Murphy and I have been employed as an Electrical Engineer with Premium Power since July 2013. I qualified as an electrician 9 years ago and have since completed level 7 and level 8 degrees in Renewable & Electrical Energy Systems and Electrical/ Electronic Engineering respectively. Having retrained as an electrical engineer, after nearly 10 years as an electrician, the biggest challenge for me was to find the right company to continue my development. That was one of the main reason I was excited to begin my new career as an electrical engineer with Premium Power. From the beginning the job has entailed a mix of all disciplines required to excel as an engineer. These include; technical guidance, report writing, documentation, sales, software modelling and most importantly communication skills. Throughout the past year I have been exposed to various electrical systems and covered a wide range of power quality issues with our customers. The nature of our work is very interesting as you get to work one to one with customers and assist in improving their facilities’ overall reliability. All works are carried out in compliance with ISO 9001 and OSHAS 18001 to which Premium Power are certified. Safety is a huge concern and we practise this throughout all environments be it working in the office or on-site works. Our projects involve monitoring, assessing and advising customers on how to improve the reliability of their plant. Reliability is extremely important to our customers as power failure could result in millions in lost revenue. The first step is to identify the underlying issues. This can be achieved with the permanent/temporary installation of intelligent power meters which are connected back to a central power monitoring system. Mitigation techniques can then be advised by Premium Power once the root cause has been identified. There is a very keen and diligent staff within our company. All employees are proactive in continually bettering their skills and are always willing to assist other engineers when assistance is required. Below is a list of projects I have been involved in during my time with this company. • Arc Flash Study • Power Quality/Harmonic Study • Power Monitoring System • Wind Farm Analysis • Testing of the worlds’ best PQ meters As a graduate my initial training involved an introduction to the quality management systems and the software packages used within the company. Since then my training has progressed to the point where I can deal directly with clients and answer their questions in a clear and knowledgeable manner. I have also been fortunate enough to be trained up as an internal auditor of our quality management system. This is a vital skill for any engineer as it gives an excellent insight into the documentation process involved in a company that adheres to very high standards as ISO 9001 & OHSAS 18001. This past 12 months has been a steep learning curve for me. I’ve learned an incredible amount in this period and made my fair share of mistakes but there is always guidance available to help out when needed. This makes me all the more comfortable in my role as I know I can rely on the support of others within the company when I need it. Another important aspect for me is the relationships with work colleagues. I am lucky enough to work with a great bunch of people and a lot of us share similar interests. There have been a number of social events already this year and more are planned. This gives us the opportunity to let our hair down and gels the whole team together a little bit better with the added benefit of a feed of pints in the process. There is a real buzz around the company these past 12 months and I feel that I am in the right place at the right time with the right people to really develop and progress as an engineer. - Michael Murphy - Joe McCann Social Calendar/Family News granted the professional title of Chartered Engineer from Engineers Ireland during the year. The team at Premium Power continue to grow with the second intake of engineers on the graduate programme currently underway. Graduates who joined the 2013 Programme are continuing to develop their skills and experience in specialist areas of power quality, power analysis and electrical design. The more experienced engineers are supported to complete their Masters courses in DIT Kevin Street. They deserve great credit as it can prove challenging to juggle the various demands on their time. We are delighted to congratulate Michal Sopocko who has been 7 We have also had two very enthusiastic undergraduate electrical engineering students from DIT and UCG who completed their 6 month work placements with us. We hope they return to their final year in college with technical knowledge and an appreciation of what it takes to become good electrical engineers and how interesting the work can be. We foster a culture of information sharing and technical advancement for all who are interested in developing their skills and achieve their potential as Electrical Engineers. -Paula O’Neill Premium Power Annual Review 2014 About Premium Power At Premium Power our team of highly trained engineers have been providing power reliability solutions to industry since 2001. We have extensive experience in delivering mission critical solutions to large customers. For further information, please visit our website www.premiumpower.ie. Power Quality Studies and Solutions Training on Electrical Reliability and Safety Harmonic Filtering Solutions and Power Factor Correction Intelligent Energy and Power Management Systems Premium Power Ltd. Unit 4D Fingal Bay Business Park Balbriggan Co. Dublin Republic of Ireland Tel: +353 (0)1 810 5032 E-mail: [email protected] Internet: www.premiumpower.ie d el iver in g rel iab il it y
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