HOW TO RETURN WE ARE HAPPY TO REFUND OR EXCHANGE ANY ITEM, EXCEPT PERSONALISED PRODUCTS. HOW TO RETURN WE ARE HAPPY TO REFUND OR EXCHANGE ANY ITEM, EXCEPT PERSONALISED PRODUCTS. 1. 1. REQUEST REQUEST RETURN RETURN 2. PACK YOUR ITEMS REQUEST RETURN 3. ADDRESS LABEL STICKER YOUR RETURN NUMBER Go to ‘My Account’ then to ‘My Orders’ and click ‘Return’. RETURN Request a Return Number (RN) within 7 days of receiving your order by logging in to your account. Write your Return Number below: R N PACKING YOUR ITEMS Pack your items carefully, with each item in perfect condition and all labels attached, including hangers.Shoes must be in their original, undamaged box, please do not use the shoe box as wrapping. ADDRESS LABEL STICKER Use the Address Label Sticker to return the parcel. Put this form in the parcel and send within 21 days. From: Make sure items are packed carefully in their original, undamaged condtion with all the labels, hangers and boxes included. Please do not use the shoe boxes as wrapping. Boxes are a part of the item and should be returned undamaged. Sign in to ‘My Account’ and go to ‘My Orders’. Select ‘Return’ for every item you would like to send back. Request a return number (RN) withihn 21 days from receiving your parcel. Jt Put this form in the parcel, stick the Address Label on and send it to us within 21 days. ................................................................................................................................................ EXCHANGES To exchange any items, please contact us first. NEED HELP? CALL +441892 779 110 (OR 01144 1892 779 110 FROM THE USA), EMAIL [email protected] OR USE THE LIVE CHAT SERVICE ON OUR WEBSITE. YOUR FREE UK RETURN LABEL CHILDRENSALON Returns Department 27 Decimus Park Kingstanding Way Tunbridge Wells Kent TN2 3GP United Kingdom From: From: HELPFUL NOTE TO MAKE RETURNING YOUR ITEMS AS EASY AS POSSIBLE, SIMPLY STICK THIS PRE-PAID ROYAL MAIL ADDRESS LABEL ONTO YOUR RETURN PARCEL. WE RECOMMEND YOU POP IT INTO THE POST OFFICE FOR TRACKING AND PROOF OF DELIVERY - THIS IS COMPLETELY FREE. Jt Write your return number below: R N Jt EXCHANGES RETURNS FROM OUTSIDE EU RETURNING FROM MIDDLE EAST? TO EXCHANGE ANY ITEMS, PLEASE CONTACT US FIRST. RETURNS FROM NON-EU COUNTRIES MUST BE LABELLED ‘RETURN GB MERCHANDISE’ SO YOU ARE NOT CHARGED EXTRA. IF YOU’D LIKE US TO ARRANGE A COLLECTION FROM YOUR HOUSE, JUST CONTACT US AND WE’LL DO THE REST. A £10 FEE WILL BE DEDUCTED FROM YOUR ORDER TOTAL FOR THIS SERVICE. Needelp? H \ CALL US +441892 779110 p LIVE CHAT www.childrensalon.com 1j EMAIL [email protected] CHILDRENSALON Returns Department 27 Decimus Park Kingstanding Way Tunbridge Wells Kent TN2 3GP United Kingdom Custom value 0 GBP Returned unwanted GB merchandise (childrens wear) USE THIS ADDRESS LABEL TO RETURN YOUR ITEMS. STICK IT ONTO YOUR RETURNS PARCEL, PAY FOR POSTAGE AND SEND BACK TO US.