Ver. 1.0
Manual
LG Smart Range
www.lge.co.kr
homechat.lge.com
homechat.lge.com
LG HomeChat Manual Contents
1.
Introduction to HomeChat
2
2.
Getting ready to use LG HomeChat
3
- Installing LINE
- Adding LG HomeChat as a friend on LINE
- Agreeing to Terms and Conditions & Privacy Policy
- Connecting Range to HomeChat
- Register Product to ‘LG Smart Range’ App
3
3
4
5
6
Using LG HomeChat
10
- Range Status
- Command List
- Range Status Notification
- Recipe Search
- Smart Diagnosis
- Master Control
10
10
11
12
13
14
LG HomeChat Service Inquiry
15
- Help / Inquiry
- Service Settings
- Service Termination
15
16
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3.
4.
1
1. Introduction to LG HomeChat
• What kind of service is LG HomeChat?
- LG HomeChat service enables users to chat with Smart home appliances
in friendly, daily language through mobile messenger LINE.
• What are the main Range functions provided by LG HomeChat?*
- Check Status, Receive Various Status Notification Alerts (Cooking Complete,
Self-clean Complete), Search Recipe, and Smart Diagnosis.
* The Cook Top function is not supported.
• Which Range Model supports HomeChat service?
LG Smart Range
(LRE3027ST)
• What are the system requirements for LG HomeChat?*
The recommended phone specification are as below:
1. Recommended OS
- iPhone: iOS 7.0 or higher (iPhone 4s or higher)
- Android: 4.0 ICS (Ice Cream Sandwich) or higher (1G memory or higher)
2. Recommended browser
-iPhone: Default browser and/or Safari browser
-Android: Default browser and/or Chrome browser
* Note that depending on the condition of your mobile device, some functions may
not be supported.
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2. Getting ready to use LG HomeChat
1
Installing LINE
Please check if the LINE application is installed on your
mobile device, and if not, search and install 'LINE' from
your application market(Google Play Store,
Apple App Store).
Warning
Additional data charges may occur if installed
over 3G/4G, according to your device plan.
2
Adding LG HomeChat as a friend on LINE
① Launch LINE and tap 'More > Official Accounts'
button.
Chat with Appliances
Chat with Appliances
② Find 'LG HomeChat' from the list or search for
'LG HomeChat' through the search function and
select it.
③ Add 'LG HomeChat' as friend, and you
are ready to chat with LG HomeChat.
Tip for adding friends
Go to 'Add Friends > QR Code' menu on LINE and scan the QR code
on the right to access adding friends function more conveniently.
You can also find the QR code on http://homechat.lge.com/
3
2. Getting ready to use LG HomeChat
3
Agreeing to Terms and Conditions & Privacy Policy
② If you are over 13, tap the
'13 or older' button.
③ Read our terms and conditions,
check off the boxes, and tap the
'I Agree' button!
① Please tap the Terms and
Conditions link in your HomeChat
conversations.
④ You can now use HomeChat service.
Enter "Trial Mode" to chat with demo range first!
Warning
For a safe appliance control, LG HomeChat
does not allow service to young children.
Please make sure young children do not use
HomeChat service.
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2. Getting ready to use LG HomeChat
4
Connecting Range to HomeChat
① To control your home appliances through
HomeChat, you need to first register your
product. Enter “Connect” for the product
registration link.
② Tap the range Icon from the product icons
available for HomeChat connection.
Not registered to ThinQ? Product not registered?
If you do not have a LG Account, please
register by tapping the “Register as member”
button on the bottom of the page.
Please register by following the
instructions provided by LG ThinQ.
5
2. Getting ready to use LG HomeChat
[Register Product to ‘LG Smart Range’ App]
To connect range to LG HomeChat, you need to
first install ‘LG Smart Range’ App on your mobile
device and register your range to it.
If the app is not already installed, search and install
‘LG Smart Range’ from your app market(Google
Play Store, Apple App Store, etc.).
Warning
Additional data charges may occur if installed over
3G/4G, according to your device plan.
① Please launch LG
Smart Range app you
installed.
② Use the ThinQ ID (LG Account)
you registered previously to log in.
If you don’t have an ID, tap the
“Register” button on the bottom of
the page.
③ Enter Home Page.
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2. Getting ready to use LG HomeChat
④ Set Wi-Fi on the range by following the instructions. When setting is complete, tap ‘Connect’.
⑤ A message will pop up when the modem is successfully connected.
* Retry, if connection fails.
⑥ Select your home wireless network in the network selection screen.
(Password is required for protected networks.)
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2. Getting ready to use LG HomeChat
⑦ Input password for selected network, and tap OK.
Once successfully registered, you'll be taken to the app's home page.
*Depending on your Wi-Fi connection, you may be taken to the log in screen.
Registration will be complete once you log in again.
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2. Getting ready to use LG HomeChat
ThinQ Registered and Product Connected to App!
Range
① If you have registered to ThinQ and
your product is connected, insert LG
Account ID and Password and tap
‘Connect to HomeChat.’
(Range1)
② Products with ‘Available’ displayed on
the right is available for HomeChat
service. Select a product you wish to
connect to HomeChat, and tap ‘Next’.
Range : LRE3027ST (Range1)
Range (@Range1):LRE3027ST
③ Connection successfully complete!
Tap ‘Return to HomeChat
Conversations’ and chat to your
products.
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3. Using LG HomeChat
Range Status
(@Range1) :
(@Range1) :
Call “Range" to give commands to your range.
Enter “Range What are you doing?" or “Range Status“ to check current status of your range.
Command List
Enter “Range Commands" or “Range Help“ to
see the list of range key functions and command
short-keys.
Enter “Range Quick Button" to see range
main functions in an image format and
control range with easy buttons.
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3. Using LG HomeChat
Range Status Notification
Functions such as start cooking or other remotely controlled functions are not supported for
safety reasons.
HomeChat, however, notifies you with monitoring, progress, completion information.
(@Range1) :
(@Range1) :
I'm cooking your recipe right now!
1hour(s) 23minute(s) 45second(s)
left to cooking completion.
[Cooking or Self Clean complete notification]
[Range current status monitoring]
(@Range1) :
(@Range1) :
[Pre-heating complete notification]
[Self Clean time notification]
(@Range1) :
https://usapp.lghomechat.com/linel/301
[Error notification]
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3. Using LG HomeChat
Recipe Search
Having a hard time deciding what to eat
today?
Enter “Range recipe “, “Range what to cook”
and get recommended various food recipes.
(@Range1) :
https://us-app.lghomechat.com/line
/301
① Tap the ‘Recipes’ menu on the bottom.
② Choose the recipe you like the most and
have a blast cooking.
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3. Using LG HomeChat
Smart Diagnosis
When you feel that there is something wrong
with the range, you can self check its status
through the ‘LG Smart Range’ App.
Please select the app link that appears after
you enter “Smart Diagnosis“.
(@Range1) :
https://us-app.lghomechat.com/line
/301
① Tap ‘Smart Diagnosis’ menu
on the bottom.
② Select diagnosis type.
③ Check Smart Diagnosis
results.
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3. Using LG HomeChat
Master Control
Are you leaving home or throwing a party?
Try out our Master Control function which lets you control all your products with one easy message.
Range status will be checked during “Away Mode”, and food recipes for parties will be recommended
during “Party Mode”.
“Leaving Home”
“I'm going out”
[Leaving Home Mode]
“Party mode”
“it’s party time!”
[Party Mode]
(@Range1) :
https://us-app.lghomechat.com/line
/301
(@Range1) :
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4. LG HomeChat Service Inquiry
Help / Inquiry
If you have any questions during HomeChat use, enter "Help" for various user's manuals.
※ For questions regarding products, contact LG Electronics Service Center for a faster response.
If you haven't found the answer you needed
from Help or FAQ, please use our 1:1 Inquiry
Service. Enter "Inquiry" in your HomeChat
Conversations for an URL to a page where you
can send your inquiry.
We will get back to you as soon as possible!
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4. LG HomeChat Service Inquiry
Service Settings
If you wish to check the status and edit settings of a specific product, or all products connected to
HomeChat, enter “Product info", "My Products" in your HomeChat Conversations.
If you go to product page, you can edit nickname, check status, see product manual and app,
and see mutual users.
Range1
Range1
Go to the 'Settings' menu on the top to access
functions such as Smart Notification settings, select
products for Master Control, Disconnect All, etc.
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4. LG HomeChat Service Inquiry
Service Termination
If you wish to stop using HomeChat service, enter "Terminate Service" in your HomeChat
conversations for Service Termination page and information.
You can delete HomeChat from Messenger Friends list from messenger settings.
[HomeChat Service Termination]
① Enter "Terminate Service"
and tap the ‘Go to Service
Termination Page’ link.
② Please read service termination
information and tap 'Terminate
Service'.
③ 'Service Termination' is
successfully completed.
[Delete HomeChat from Messenger Friends]
① Go to the top right menu in
your chatroom > tap 'Block'
button.
② ‘Settings’ > ‘Friends’ > ‘Blocked
Users’ : Remove ‘LG HomeChat’.
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