1. technology and computing
2. computer security
3. network security

Professional
Information Technology
Professional Information Technology –
experience and expertise
Comicro-Netsys – Overview
Top client references in all fields.
Highly-qualified specialists with
solid, practical experience.
Continous training programmes
in-house keep our experts at the
top of their profession.
A vast pool of experience in-house
provided by a team with a proven
track record. Over 60% of our
employees have been with ComicroNetsys for more than 5 years.
Implementation of best practice
methods.
Standardised, proven project
schedules.
Certified and approved by leading
software and hardware houses.
Comicro-Netsys is one of Switzerland's
leading IT service companies. We plan,
implement and operate IT infrastructure,
security solutions and management systems for medium and large companies
across all sectors of industry. We offer
clients advice on the training of their IT
specialists and users and will also
implement training programmes for them.
As an IT provider with a holistic approach
and advanced specialist skills we can create real added value for our clients.
Comicro-Netsys offers more than just
hardware and software products. We take
into account wider technological issues
and organisational factors to ensure that
our solutions are well integrated into your
business processes and procedures. In
short, we see ourselves as your partner
rather than just another supplier.
Information technology plays an
increasingly important role in business
and this is why we consider the building
of a solid, long lasting partnership with
our clients to be of primary importance.
Partnership brings success for our clients
and our companies.
Comicro-Netsys has a long-term commitment to sustained growth as the basis for
success. An ongoing commitment that
ensures we are there when you need us always. Our experienced and highlyqualified specialists have the expert
knowledge you require.
Our core skills are covered more than
twice over to ensure stable, reliable
service levels. Let us become – and stay
– your partner!
Revision based on ISAE 3000
(International Standard on Assurance
Engagement)
Dependability and expertise
guaranteed since 1976.
IT Infrastructure
IT Service Management
Consulting
Project Management
Engineering
IT Security
RightSourcing®
Caption (l. to.r.)
Education
Comicro Managed Cloud®
Mirco D’Incau
Member of the Management Team,
Director of Consulting & Project Management
Thomas Goetti
Management Director
Ernst Derendinger
Member of the Management Team,
Director of Customer Relations
IT Consulting and Project Management
Practical IT strategies that work
Services
IT security analyses, concepts and
audits
Profitability and cost effectiveness
calculations
System specifications and
descriptions
Technical consulting with preliminary
and feasibility studies
IT Service continuity and
disaster recovery planning
Overall design of project and budget
planning of solution variants
Detailed design of project planning
Project implementation concept
IT service management consulting
and coaching based on ITIL
Insourcing/outsourcing analyses and
consulting
Cloud computing strategic
consulting
Choosing and making the right changes
in the development of a company's
information technology is a major challenge. As our starting point we choose
the company's business strategy. With
this as a basis we design an IT infrastructure which meets user requirements
and which at the same time provides the
highest degree of protection for the
client's investment while keeping running
costs as low as possible. This is no mean
feat when we consider the fast moving
world of information technology today.
For many years the IT consultants at
Comicro-Netsys have been advising
the business community and IT managements of medium to large companies
about their IT and security strategies.
We have a wealth of experience in IT
service management and insourcing/
outsourcing analysis obtained across
a broad range of sectors. An important
component for us in this type of consulting is the use of the best practice models
of the IT Infrastructure Library (ITIL).
Knowledge
Transfer &
Mentoring
Project
Delivery
Management
Solution
Acceptance
Methods &
Tools
Enrichment
Analysis
and
Synthesis
Problem
Definition
Research
and
Discovery
Client
Relationship
Management
Our project managers play a central role
in the implementation of IT solutions.
Project management consists of all those
activities and tasks needed to manage a
project and its resources, taking it
smoothly from specification, evaluation
and design right through to implementation and putting into service. Here we
use our well-established, track-proven
procedures, standards and project management methods.
A solid, practical consulting service combined with professional project management skills are major factors in ensuring
the smooth running and final success of a
project. Our clients can only benefit from
our long experience in effective project
management.
IT Infrastructure
Give your IT infrastructure a solid,
future-oriented foundation
The importance of modern IT infrastructure continues to increase by huge
leaps and bounds as the number of
services and applications to be supported
increases. In the modern world of business, IT users need to exchange large
amounts of information and need to
work more closely together. Internet and
collaborative applications have become
the essential tools of everyday work. The
availability, performance and security of
IT infrastructure have become major
factors in competitive advantage.
Nowadays, IT infrastructure failures and
downtime almost always cause interruptions in critical business processes.
Technologies
Networking
Datacenter Infrastructure
Electronic Workplace
Enterprise Mobility
Cloud Solutions
Data Life Cycle Management
– Backup/Recovery
– Archiving
Unified Communication
At Comicro-Netsys we have the very latest
expertise and the long experience needed
to advise and support our clients in all
aspects of IT infrastructure and applications.
Desktop
Mobile
Enduser Computing
Virtual
Office
Applications
VM
Network
Business Applications
Hypervisor
Servers
WEB
Applications
VM
VM
Storage
Cloud
Here we place great emphasis on the
phrase «all aspects». Our approach is truly
holistic. We take a broader view and look
at all the issues. The various technological
levels of an IT infrastructure have to work
fully and smoothly together. Any solution
proposed has to cover a company's current
business needs and must be scaleable
taking into account development scenarios
and future changes in processes.
Applications will continue to become more
intuitive and therefore much easier to use.
However, as applications become easier to
use the complexity of the systems needed
to run them will continue to increase and
grow considerably. This is the reason why
for years we has insisted that our teams
of experienced specialists must have a set
of broad ranging skills covering all aspects
of their work.
A stable, secure and scaleable IT
infrastructure, an efficient communications system and made-to-measure
collaborative solutions are the basic
components of an IT system – build your
future with us.
IT Security
An important factor in the security
of business processes
We live in a networked world. Networks
continue to spread and grow. This
development has its positive side but at
the same time can bring with it some
unpleasant surprises. Global dependencies and connections have potential risks
which should not be underestimated.
Services
Security Strategy
Security Audit
Security Policies
Risk and Security Awareness
Technologies
Firewalls
Strong Authentication
Virtual Private Networks (VPN)
Endpoint Security
There has been an exponential growth in
the risks resulting from unauthorised
access to IT networks. Unauthorised
access to a company's critical business
data via an IT system can cause serious
damage to a company or even completely ruin it.
The only way of successfully managing
IT security is to adopt a holistic approach
that takes into account all the factors
involved. The final responsibility for
«breaches» in IT security rests with a
company's business administration and
top management.
Content Filtering
Data Loss Prevention
Data Governance
Security
Strategy
Risk Management
Policies and Standards
Technical Security Architecture
Organisational
Measures
Integrity
Technical
Measures
Business
Measures
Confidentiality
Information Security Framwork
Availability
Comicro-Netsys has the expertise to
help you define and formulate security
strategies and assist you in implementing them.
The specialists of our IT Security Center
deal with all aspects of hardware and
software security. We should emphasise
that an implemented security system
must be operated efficiently and tested
frequently in order to ensure that it
maintains a high level of effectiveness.
At Comicro-Netsys we know that the
security of your IT systems is a top
priority. That's why you can expect
leading edge expertise from our security
specialists.
IT Service Management
How you can manage, complex, heterogeneous
IT structures, efficiently and pro-actively
The complexity of IT infrastructure continues to grow and with it demand for
ever higher levels of availability. The
integration of new services in office
communications has further increased
employee productivity. The addition of
new services such as IP telephony, collaboration services and data archiving
has brought with it the need for higher
levels of availability and more secure IT
systems.
Strategic
Service Strategy (ITIL)
IT Process Automation
Operational
Service Desk
Systems Management
Client Management
IT Asset Management
Security Management
Of course, this has its price. Today,
operating costs account for approximately 80% of total IT costs. In general,
businesses must be able to market goods
and services which are competitive and
this means that they are under constant
pressure to limit costs. Clearly, this also
means that IT operating costs are regularly subject to checks regarding their
cost effectiveness.
Measures to optimise organisational
and technical procedures are the most
frequently used ways of optimising the
use of available resources and delivering
improvements in measurable performance. The «Good Practice» framework for
n ti n
Co
u al S e
r v i c e I m pr o v
eme
nt
Service Transition
Service
Design
Service
Strategy
Service
Operation
IT Service Management provided by
ITILv3 provides valuable examples of the
basic principles of service operation and
service design.
We assist our clients in the analysis,
design and implementation of IT Service
Management.
Once the organisational basis has been
laid down, the next step is to choose the
management and monitoring tools used
to improve the efficiency of individual
processes and to administer and
measure the efficiency of IT services.
At Comicro-Netsys we come with the
best references – from evaluation right
through to the implementation of these
systems. The wide range of possibilities
and products currently available on the
market makes choosing the right tools
for your application a challenging task.
We are a fully independent organisation
not tied to any particular software or
hardware house. This combined with our
long experience in the sector means that
our specialists can always offer the very
best advice and propose optimum solutions.
RightSourcing®
Selective outsourcing for
made-to-measure IT operation
Without electricity your company would
come to a complete stop. Of course this
doesn't mean you have to own and operate your own power station. “Of course”,
you say, “we can't and don't have to do
everything alone. Generating electricity
has nothing to do with our core competencies.”
Services
Hardware- & Software
Maintenance
1st-, 2nd- & 3rd-Level Support
with Service Levels
Managed Services (Monitoring,
Operation, Support)
Electricity is a good example of a basic
service which we cannot do without and
which we expect to be available at all
times at a fair price. We take it for granted, but when things go wrong ... .
Selective Outsourcing
– Network
– Security
– Client/server
– Service desk
• German
• English
• French
• Italian
The same thing applies to IT infrastructure. Without an efficient basic service,
productivity, teamwork and service to the
customer will all suffer. Not to mention
your company image.
Comicro Managed Cloud®
What will customers think if they get no
reply when calling your Service Center
because your systems are down again?
How annoyed and frustrated will your
employees be if the e-mail or ERP server
goes down again and they lose data?
Information technology is vital to the
existence, productivity and success of
your organisation. Without an information system your company cannot start
work. We expect IT services to be available at all times, just like electricity.
Today, increasing system complexity and
continual advances in application integration mean that providing an IT infrastructure with high levels of availability
and upgradeability is more challenging
than ever.
With our selective outsourcing service –
we call it RightSourcing® – we provide
businesses with made-to-measure
services all defined in service level
agreements decided with the client.
This ensures that our services fit in
seamlessly with your overall IT operating
strategy. RightSourcing® improves costeffectiveness and security and is ideal in
those circumstances where you think
that the operation of such a complex
basic service is no longer part of your
core tasks.
IT Strategy
Service Management
Office and Collaboration
Applications
Peripherals
Data
Support
Server
IT Security
LAN / WAN
Comicro Managed Cloud®
W
Unterstützung durch Comicro-Netsys
W
Verantwortung Comicro-Netsys
Datacenter
W
Verantwortung Auftraggeber
IT Business-Processes
Client
Business Applications
®
Education
Made-to-measure training as the way to
optimise the use of information technology
Services
Standard Classes and Bootcamps
Individual Company Courses
Migration Training
ITIL Courses
Risk and Security Awareness
e-Learning Solutions
Testing and Certifications
In recent years businesses world-wide
have invested billions in information
technology. We now have complex
systems offering impressive technical
performance and a vast array of powerful
functions all designed to make work and
working throughout all parts of a business more efficient and more effective.
The fact that businesses in all branches
of industry have invested vast sums in
IT is a clear indication of the high
expectations that industry has of information technology. But is the full potential
of IT and all the potential that it offers
fully exploited in the workplace?
All too often, huge investments in IT are
inefficiently used. Full use is not made of
the potential offered. In practice, users
who should be the proud, motivated
users of new IT become increasingly
frustrated at their inability to make full
use of the potential offered.
At Comicro-Netsys we believe that the
key to success is made-to-measure
training courses for both ordinary users
and IT specialists.
Know-how
Approval & Certification
V
Knowledge
Transfer
IV
Strategy
I
Education
5 Stage Model
Topic
Evaluation
II
Needs
Analysis
III
Providing a «made-to-measure» training
course here means knowing beforehand
exactly what the individual IT needs of
various users, departments and business
areas are. This also means knowing
what the current knowledge of the users
in a department or area is and then
concentrating training on the gaps in this
knowledge.
The advantages of made-to-measure
training for the IT specialists and users in
your company are as follows:
– Design and development of training
strategies and approaches.
– Training content is based on your
needs, requirements and existing
knowledge.
– Your company specific framework
conditions are fully integrated into
courses.
– Training schedules are planned around
your individual needs.
– You define the length and location of
courses.
– Excellent price-performance ratio.
Comicro-Netsys AG
•
Pünten 4
•
CH-8602 Wangen
•
Phone +41 (0)44 835 75 00
•
www.comicro.ch