One-To-One E-Learning Solution - Institute of Applied Technology

»‫التعليم الإلكرتوين «واحد لـ واحد‬
One-To-One E-Learning Solution
About, Policies, and Procedures
About, Policies, and Procedures
Emiratization of Technological Careers
www.iat.ac.ae
‫التكنولوجـي ـ ــا ب�أي ـ ـ ـ ـ ٍـد �إم ـ ــارات ـ ـيـة‬
»‫التعليم الإلكرتوين «واحد لـ واحد‬
One-To-One E-Learning Solution
About, Policies, and Procedures
About, Policies, and Procedures
One-To-One E-Learning Solution is designed to enhance the
educational experience of students at the Institute of Applied
Technology and foster learning by providing Apple MacBook Pro
technology and relevant software with training provided by Intel®
Teach Program. This guide describes One-To-One E-Learning
Solution and addresses students’ and teachers’ responsibilities
related to care and use of MacBooks and IT policy.
THE INSTITUTE
The Institute of Applied Technology was founded in 2005 through
a Royal decree of His Highness Sheikh Khalifa Bin Zayed Al Nahyan,
President of the United Arab Emirates, as a corporate body with
full financial and administrative independence. The establishment
of the Institute was an initiative of General Sheikh Mohammad
Bin Zayed Al Nahyan, Crown Prince of Abu Dhabi. His Highness
envisioned IAT as a world class Career-Technical Education system
that would produce the scientists, engineers, and technicians
needed for the UAE to build a knowledge-based economy.
Chairman’s Message
With the introduction of the Internet to the public in 1992, a new
generation, the “Net-Generation”, has grown-up in a digital world that
does not have defined limits or boundaries. People in this Net-Generation
have developed distinguishing characteristics which include curiosity
with a passion to discover, explore, and investigate. IAT is taking the lead
in redefining education by introducing a customized mobile learning
environment to each individual learner through One-To-One E-Learning
Solution. One of the tools for this solution is to provide an Apple MacBook
Pro to every student in order to transform learning into an exciting, fun,
and fulfilling experience.
Hussain Al Hammadi
Chairman, Board of Trustees
Institute of Applied Technology
Signing Ceremony
18th June 2009, Al Ain
Left to Right:
Elias Abou Rustom, General Manager of Arab Business Machines (Apple’s distributor Company for the
Middle East region); Dr. Abdullatif Al Shamsi, Director General of Institute of Applied Technology;
and Ferruh Gurtas, Intel’s Corporate Affairs Group Director for Middle East Turkey and Africa region
INSIDE
IAT Vision and Mission
What is One-To-One E-Learning?
Why One-To-One E-Learning?
How does it work?
Appendix
- Quick start for the Apple MacBook Pro
- General Care and Use
- Student MacBook Policy
Contact Us
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WorldSkills Calgary 2009, Canada.
Institute of Applied Technology
‫الـر�ؤيـ ــة‬
‫ م�صمم ح�سب �أرقى املعاييـر‬،‫ت�أ�سي�س املعهد بنظام تعليمي تكنولوجي‬
‫العاملية لتوفيـر الكــوادر الوطنية من علمـاء ومهند�سني وفنيني يف‬
.‫�سبيـل الو�صول �إىل جمتمع االقت�صاد املعريف‬
IAT Vision
Create a world class Career-Technical Education system
that will produce the scientists, engineers, and technicians
needed for the UAE to build a knowledge-based economy.
IAT Mission
Promote various programs of study in
Provide specialized training programs
order to meet the industrial and technical
in technological fields for incumbent
requirements of the UAE, and provide
workers to develop their knowledge
appropriate specializations to cover the
and skills, which will enable them to
industrial and technical requirements for
operate, maintain and effectively manage
a competent workforce.
advanced equipment and systems in the
industrial and technological sectors of
Provide holders of G9, or equivalent,
the UAE.
with opportunities to study specialized
programs in engineering technology
Foster close and cooperative relationships
linked with industry and development
with the community, industry, commerce,
needs of the UAE.
and
government,
promoting
and
developing these to ensure that IAT is the
institution of first choice.
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An IAT student during a graphic design session
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‫ما هو التعليم الإلكرتوين «واحد لـ واحد»؟‬
‫�إدرا ًكا مليول اجليل اجلديد و وتوجهاته يف ا�ستخدام و�سائل التكنولوجيا احلديثة يف كافة �أن�شطتهم‬
‫ ومواكبة امل�ستجدات العلمية والتقنية يف هذا‬،‫ و �إميا ًنا ب�ضرورة توفري البيئة املحفزة للتعليم‬،‫اليومية‬
،‫ وجعل التع ّلم �أكرث متعة و �إثارة من خالل ا�ستخدام التكنولوجيا احلديثة للو�سائط املتعددة‬، ‫املجال‬
‫فقد تبنى معهد التكنولوجيا التطبيقية تنفيذ م�شروع «�آبل واحد لـ واحد» من خالل اال�ستغالل الأمثل‬
.‫ ومنها توفري وجتهيز حا�سوب «�آبل» لكل طالب ومدر�س‬, ‫لتكنولوجيا االت�صاالت احلديثة‬
What is One-To-One E-Learning?
Interactive Technology has become a significant tool of 21st century pedagogy. It
has also become the language that our young generation speaks. In a classroom,
the chalk-and-talk model is no longer intriguing. So, it would only make sense to
speak the language of our young generation and bring the tools of technology
into the classroom.
The Institute of Applied Technology (IAT) responds to the emerging need
for educational technology by providing students and teachers with Apple
MacBooks powered by Intel Processors. A customized learning environment for
each individual student is the aim of One-To-One E-Learning Solution.
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One-To-One with Apple and Intel®
IAT is keen on providing its students with cutting-edge technology.
Apple MacBook Pro technology, combined with IAT servers, is used
for guiding students in the learning process and encourage them to
express their ideas and to share them with their peers and the outside
world.
The Intel® Teach Essentials Course is designed for training teachers on
how to integrate technology into their lessons and promote problem
solving, critical thinking, and collaborative skills among their students.
Intel® Teach is the largest, most successful program of its kind, having
trained more than six million teachers in over fifty countries.
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One-To-One E-Learning Solution
‫‪Institute of Applied Technology‬‬
‫م�شروع «واحد لـ واحد» مع �آبل و �إنتل‬
‫يحر�ص معهد التكنولوجيا التطبيقية على توفري �أحدث التطبيقات ‪ ،‬التي مت التو�صل اليها‬
‫يف جمال تكنولوجيا املعلومات‪ ،‬وو�ضعها ب�أيدي الطالب وت�شجيعهم على امل�شاركة الفعالة‬
‫يف العملية التع ّلمية التعليمية‪ ،‬والتوا�صل مع زمالئهم ومعلميهم من دون احلاجة �إىل‬
‫وجودهم الفعلي يف املكان ذاته‪ ،‬وكذلك مع خرباء وخمت�صني يف �أي مكان يف العامل‪.‬‬
‫و�سيوظف برنامج �إنتل للتدريب لأجل تطوير مهارات املعلمني يف ا�ستخدام التكنولوجيا‬
‫يف التعليم‪ .‬يعترب هذا الربنامج من �أجنح برامج التدريب يف العامل‪ ،‬حيث مت ا�ستخدامه‬
‫لتدريب �أكرث من �ستة ماليني مدر�س يف �أكرث من خم�سني دولة‪.‬‬
‫‪Photo courtesy: www.apple.com‬‬
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Photo courtesy: www.apple.com
Institute of Applied Technology
‫ملاذا التعليم الإلكرتوين «واحد لـ واحد»؟‬
‫ وذلك من‬،‫مما ال �شك فيه �أن م�شروع التعليم الإلكرتوين «واحد لواحد» �سي�ؤثر يف املنظومة التعليمية‬
ّ ‫ وتوفري مناخ درا�سي خلاّ ق‬،‫خالل حتفيز الطالب على التعلم الذاتي‬
‫يتخطى جدران ال�صف و�أ�سوار‬
‫ و�سيوفر للطالب و�سلية �سريعة و�آمنة ال�ستخدام �أحدث‬.‫ كما يتعدّى زمن احل�صة الدرا�سية‬،‫املدر�سة‬
.‫م�صادر البحث الإلكرتونية‬
‫ حتى يكون م�ستعدً ا‬،‫وبذلك تتهي�أ الفر�صة للطالب لي�صبح �شري ًكا فعالاً يف العملية التع ّلمية التعليمية‬
.‫ملتطلبات �سوق العمل احلديثة‬
Why One-To-One E-Learning?
With One-To-One E-Learning, educators have everything they need to engage
students in digital learning, extending it beyond the regular school day. It
ensures immediate and safe access to many educational resources that can help
improve students’ academic and research skills such as:
o Internet
o Software Applications
o E-Learning Tools.
With One-To-One E-Learning, students have what it takes to become true
partners in the learning process and acquire the experience necessary for a
technology-oriented job market.
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Built for Education
Apple MacBook Pro has the world’s most advanced operating system and
software applications. This software has standard features catering for all
students, regardless of their learning style or physical capabilities. Yet the
MacBook Pro is so simple to use that it allows both instructors and students to be
more productive, and makes class work more engaging. “This is exactly why it’s
quickly becoming the #1 notebook in K-12 classrooms, as well as colleges.”
Furthermore, MacBook Pro is loaded with features no PC can offer — features
that really make a difference in education:
o The most stable operating system
o Safe for schools and students
o Flexible, compatible, and rich in tools for collaborative work.
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‫‪Institute of Applied Technology‬‬
‫م�صمم للتعليم‬
‫متتلك �أجهزة «�آبل ماكنتو�ش» �أحدث برامج الت�شغيل و�أنظمته يف العامل؛ مبا يخدم جميع م�ستويات‬
‫الطالب مهما اختلفت قابلياتهم ومهاراتهم التعليمية‪ .‬ولقد احتل جهاز «�آبل ماكنتو�ش» املرتبة الأوىل‬
‫يف الكثري من املدرا�س واجلامعات؛ وذلك ل�سهولة ا�ستخدامه وموا�صفاته املتميزة التي ال تتوفر يف‬
‫�أجهزة �أخرى‪ ،‬ومنها‪:‬‬
‫‪ o‬نظام ت�شغيل م�ستقر‪.‬‬
‫‪ o‬ا�ستخدام �آمن يف املدار�س‪.‬‬
‫‪ o‬متوافق مع العديد من الأجهزة والربامج‪.‬‬
‫‪Photo courtesy: www.apple.com‬‬
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Photo courtesy: www.apple.com
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‫كيف يعمل جهاز «�آبل ماكنتو�ش»؟‬
،‫�إن جهاز «�آبل ماكنتو�ش» جم ّهز ب�أحدث التطبيقات الربجمية التي تخدم العملية التع ّلمية التعليمية‬
: ‫وهي كالآتي‬
‫�آي اليف‬
‫وهو برنامج فعال يتيح للطالب التعبري عن �آرائهم و�أعمالهم من خالل ال�صوت وال�صورة بالإ�ضافة‬
:‫ وهو يت�ضمن التطبيقات التالية‬.‫�إىل الن�صو�ص‬
‫كاراج باند‬
o
‫�آي مويف‬
.‫�آي ويب‬
o
o
‫�آي فوت و‬
‫�آي دي يف د‬
‫ي‬
o
o
How does it work?
Apple MacBook Pro comes loaded with many world-class applications that are
used as teaching and learning tools.
iLife
iLife is a powerful software suite that lets students express their ideas through
video, images, text, and sound. iLife includes the following applications:
o iPhoto — for storing, organizing, editing, and sharing digital photos
o iMovie — for creating digital movies
o GarageBand — for performing, recording, & creating music and podcasts
o iDVD — for creating DVDs with professional-looking touch
o iWeb — for producing websites, blogs, and wikis with MobileMe.
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Photo courtesy: www.apple.com
iWork
With iWork, students and teachers can craft sophisticated presentations, visually
engaging spreadsheets, and complex documents. They can also incorporate all
the digital content they create with iLife, by simply dragging their movies or
photos from one application into another. iWork contains:
o Pages — a word processing and desktop publishing application
o Keynote — a presentation package
o Numbers — a spreadsheet application.
iWork is compatible with Microsoft Office. This allows documents to be opened,
saved, and emailed as Microsoft Office files.
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‫‪Institute of Applied Technology‬‬
‫�آي وورك‬
‫يعترب «�آي وورك» من التطبيقات املفيدة للطالب واملدر�س‪� ،‬إذ ب�إمكانهم ت�صميم العديد من العرو�ض‬
‫التقدميية امل�شوقة‪� ،‬إ�ضافة �إىل عمل الوثائق واجلداول البيانية‪ .‬كما �أن «�آي وورك» متوافق مع «�آي‬
‫اليف» وبالتايل ميكن نقل �أي جزء من امللفات الرقمية من برنامج �إىل �آخر‪.‬‬
‫‪Photo courtesy: www.apple.com‬‬
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Photo courtesy: www.apple.com
Final Cut Studio
Final Cut Studio is an all-in-one suite for film, motion graphics, and audio post-production.
The suite includes:
o Final Cut Pro 7 — real-time editing for DV, SD, HD and film
o Motion 4 — real-time motion graphics design
o Soundtrack Pro 3 — advanced audio editing and sound design
o DVD Studio Pro 4 — encoding, authoring, and burning
o Color 1.5 — a new color grading application adapted from Silicon Color’s FinalTouch
o Compressor 3.5 — a video encoding tool for outputting projects in different formats.
Additional applications include:
o Cinema Tools 4.5 — a special tool for film processing
o Qmaster 3 — a distributed processing tool.
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‫‪Institute of Applied Technology‬‬
‫فاينل كــت �ستـوديو‬
‫ي�ستخدم هذا الربنامج لأعمال الإنتاج ال�صوتي واملرئي بالإ�ضافة �إىل �إنتاج الت�صاميم والأفالم‪.‬‬
‫ويت�ضمن التطبيقات التالية‪:‬‬
‫‪ o‬فاينل كت برو‬
‫‪ o‬مو�شن ‪4‬‬
‫‪� o‬ساوند تراك‬
‫‪ o‬دي يف دي �ستوديو‬
‫‪ o‬كــلــــــر‬
‫‪ o‬كومربي�سر‬
‫‪Photo courtesy: www.apple.com‬‬
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Photo courtesy: www.apple.com
The ultimate platform for mobile learning
Portable computers, digital music players, and Smartphones have become
major tools that students use for interacting in everyday life. IAT is engaging its
students by using these devices to engage students in the learning process.
Apple MacBook Pro with iPod touch and iPhone enables teaching and learning
to happen anytime, anywhere, as it gives educators and students access to
collaborative tools and the Internet 24/7.
These devices are also the best way to take advantage of iTunes U, one of the
largest and fast-growing sources of free educational content. iTunes U makes it
easy for teachers to publish audio and video content, and for students to find,
download, organize, and play it back.
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‫‪Institute of Applied Technology‬‬
‫املن�صة ّ‬
‫املف�ضلة للتعليم املتنقل‬
‫�أ�صبحت احلا�سبات املحمولة وامل�شغالت الرقمية والهواتف الذكية الأدوات الأ�سا�سية التي ي�ستخدمها‬
‫الطالب للتوا�صل يف حياتهم اليومية‪ .‬يحر�ص معهد التكنولوجيا التطبيقية على ا�ستخدام هذه الأدوات‬
‫يف التعليم وذلك خللق ج ٍّو درا�سي مفيد وممتع يف الوقت ذاته‪.‬‬
‫كما �أن هذه الأدوات تتيح للمدر�س التوا�صل مع الطالب داخل ال�صف وخارجه‪ .‬فـ «�آبل ماك» مع «�آي‬
‫بود» و «�آي فون» يتيح للطالب واملدر�سني ا�ستخدام �شبكة الإنرتنت والعديد من التطبيقات على مدار‬
‫ال�ساعة‪.‬‬
‫‪Photo courtesy: www.apple.com‬‬
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Institute of Applied Technology
Photo courtesy: www.apple.com
‫�آي ت�شات �سريفر‬
‫يعترب «�آبل �آي ت�شات» من الربامج التطبيقية للمرا�سلة ال�سريعة والذي ي�أتي مع نظام الت�شغيل «ماك‬
‫ يتيح هذا الربنامج التوا�صل بال�صوت وال�صورة ومن خالل‬،‫ بالإ�ضافة �إىل الر�سائلة الن�صية‬.»‫�أو �إ�س‬
‫ وبوجود الكامريا واملايكروفون �ضم ًنا مع «�آبل ماك» ميكن للطالب اجراء خمتلف املحادثات‬.‫ال�شا�شة‬
.‫وم�شاركة العديد من امللفات والعرو�ض التقدميية مع زمالئهم يف املعهد ويف كل �أنحاء العامل‬
iChat Server
Apple iChat is an instant messaging software application that is
included with the Mac OS X operating system. It has audio, video,
and screen-sharing capabilities, as well as text messaging. Apple
MacBook Pro comes with a built-in camera and microphone, so
students can have four-way video chats, give tele-presentations,
and even share their screens with people all over the world.
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Institute of Applied Technology
‫ويكي �سريفر‬
‫تعترب «ويكي �سريفر» من الأدوات املهمة التي ت�ساعد الطالب على التوا�صل والتعاون يف �إمتام خمتلف‬
،»‫ ت�صميم وتعديل �صفحات «ويكي �سريفر‬- ‫ خا�ص بهم‬- ‫ �إذ ميكنهم من خالل موقع �إنرتانت‬.‫امل�شاريع‬
‫ كما ميكنهم البحث عن امللفات وال�صور وحتميلها‬.‫ و �إعطاء املالحظات‬،‫�إ�ضافة �إىل اقتفاء املعلومات‬
.‫بكل �سهولة وي�سر‬
Wiki Server
Wiki Servers help students to communicate and collaborate on projects through
their own wiki-powered intranet site, along with a group calendar, blog, and
mailing list. With just a few clicks, students can create and edit wiki pages, tag
and cross-reference material, upload files and images, add comments, and
search content.
Photo courtesy: www.apple.com
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APPENDIX
Institute of Applied Technology
Quick start for the Apple MacBook Pro
At the beginning, don’t let your excitement get the best of you, as it’s essential that
you perform your setup in a systematic and careful manner. The MacBook Pro has been
designed for a quick setup, so you can use it in just a matter of minutes.
Portables experience much more wear and tear than desktops so it’s important to start off
on the right foot by unpacking and removing your new MacBook Pro from the box very
gently. Place it on a stable surface such as a table. Be sure not to put it upside down.
Carefully remove any plastic or protective packaging from the exterior of the MacBook Pro.
Do the same for anything packed on the inside of the side panel. To remove the side panel
you will need to lift a latch on the back of the MacBook Pro. Carefully remove the side panel
by pulling on the top and lifting it off the system. Remove any plastic from the cords.
Check that the box contains everything as described in the “What’s in the Box” notice on
the box label. If anything is missing or your computer is damaged, contact your school IT
support department.
Follow the instructions in the accompanying user manual.
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Institute of Applied Technology
General Care and Use
As an IAT user, you are responsible for your MacBook at all times, no matter where you are.
You are expected to adhere to the following guidelines:
1. Do not load, download, or install any
download
updates
and
software or content which violates
programs when so instructed by school
UAE laws, including illegally obtained
ICT lead teacher.
software.
2. Do not load, download, or install
unauthorized or unlicensed software,
devices, or content which may conflict
with the functioning of the current
operating system and/or software. (If
a student perceives a need to load,
download, or install software, devices,
or content, please refer to the Software
Installation Section of this Policy).
3. Do not use the MacBook for profit or
illegal activities.
4. Use the protective case provided in
order to minimize damage and wear to
the MacBook.
5. Maintain the operational integrity of
the laptop by following the handling
and care guidelines specified in this
document and in class.
6. Take precautions to ensure the physical
safety of the MacBook (i.e. do not leave
it unattended in a public building,
unlocked vehicle, or in proximity to
pets and small children).
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7. Promptly
One-To-One E-Learning Solution
8. Promptly report any repairs needed,
damage, loss or theft of the MacBook or
its accessories to the ICT lead teacher.
9. Comply with routine laptop collections
for condition audits, software upgrades,
or part replacements.
10. Maintain backup copies of all personal
and program-related documents and
files.
11. Do not deface the MacBook in any way
(i.e. decorative skins, stickers, etching,
and marking).
12. You will be issued a carry-case when
you receive your MacBook. Your
MacBook carry-case should only be
used for carrying the MacBook and
charger.
13. When you are not using your MacBook,
you should keep it in the carry-case or
in your locker, which must be locked at
all times. You are encouraged to take
your MacBook home every day after
school.
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14. Your MacBook must be brought to
21. Do not expose your MacBook to direct
school each day fully-charged — you
sunlight, extreme temperatures, or
need to charge your MacBook each
ultraviolet light for extended periods
evening. In cases where use of the
of time.
laptop has caused batteries to become
discharged, students may be able to
connect their computers to a power
outlet in class. Once per month, the
battery should be allowed to fully
22. Do not obstruct the MacBook’s vents
and do not place it on surfaces such as
paper or carpet.
23. Do not poke the screen.
24. Do not place anything on the keyboard
discharge. Then fully charge for use.
15. Remove the battery when you store
your MacBook for an extended period
before closing the lid (e.g. pens,
pencils, or disks).
of time. A battery discharges during
25. Take extreme care to not place your
prolonged storage. After a long storage
fingers directly on the screen when
period, recharge the battery fully.
closing the MacBook. If pressure is
16. Don’t let the battery completely drain.
Immediately shutdown if you are
unable to connect to the charger.
17. Always remove CDs and DVDs when
they are not in use – this preserves
battery life.
18. Do not stack other items on top of the
MacBook.
19. Never
to the edges, crystals can be broken
which will damage or ruin the screen.
26. Do not carry the MacBook while the
screen is open. Close the MacBook
before moving it.
27. The MacBook must be shut down
before placing in the carry-case
provided.
attempt
self-repair
or
reconfiguration of the MacBook or
peripherals.
20. Keep
applied to the screen, especially close
your
28. Do not place an excessive amount
of additional objects (e.g. folders,
textbooks) in the carry-case with the
MacBook
and
other
electronic storage media away from
magnetic fields, which can erase or
MacBook. Excessive objects can place
too much pressure and/or weight on
the MacBook screen.
corrupt your data.
One-To-One E-Learning Solution
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Institute of Applied Technology
Student MacBook Policy
Policy Statement
The Institute of Applied Technology One-To-One E-Learning is designed to enhance the
students’ educational experience and foster learning by providing MacBook Pro technology
and relevant software. This policy addresses teachers’ and students’ responsibilities related
to the distribution, care, collection, and audit of student MacBooks.
Policy Purpose
The purpose of this policy is to ensure that:
•
IAT’s assets are protected;
•
Learning resources are properly and effectively utilized;
•
Develop student sense of ownership and responsibility.
The above is accomplished by:
•
Making relevant parties, including the student MacBook users, aware of the policies and
procedures related to One-To-One E-Learning;
•
Holding students accountable for their responsibilities in using and maintaining the
issued MacBooks.
The One-To-One E-Learning policies and procedures will be reviewed annually.
Who Should Read This Policy
All IAT students issued a MacBook, and staff who interface with those students.
Deduction Scheme
IAT provides Apple MacBooks to all its students with 50% subsidized price, where the
remaining cost paid by the student will be deducted from students’ stipend over a period
of 3 years starting from G10. The deduction will occur after each learning cycle and students
who achieve an overall score above – or equal to – 85% will not pay for that learning cycle.
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Students receiving MacBooks should exercise best practices in caring for and maintaining
the MacBook so that it serves them during their entire study program at IAT. Students who
successfully complete G12 and graduate from IAT will keep their MacBooks. Students who
leave IAT before successfully completing their program with IAT will return their MacBooks
without any reimbursement of amounts deducted from their stipend toward the acquisition
of the MacBook.
MacBook Distribution
The School IT Team will distribute a MacBook to a student after the following criteria are met:
1. The student is officially registered with IAT.
2. The student reviews and signs the One-To-One Agreement, confirming that all
pertinent policies and procedures have been read, and that the student understands
and accepts the responsibility for any damage or misuse of the MacBook, with the
corresponding policies in that regard applying.
Each student and the student’s parent/guardian will be required to sign the MacBook
Receiving Undertaking Letter forms verifying the receipt of the MacBook.
Guidelines for MacBook Maintenance, Care, and Use
i) Requesting Software Installation Approval and Assistance
All software provided on issued MacBooks is licensed for use by IAT. If students deem it
necessary to augment what is provided, authorization from the school ICT Lead Teacher
must be obtained prior to installation.
The authorization request must include:
1. The original media and proof of a license for installation.
2. Acknowledgement that software licensed for a single computer has not already been
installed on another computer.
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Institute of Applied Technology
If a student needs assistance installing software, the student can ask for help from the ICT
Lead Teacher. Thereafter, the ICT Lead Teacher will direct the request to one of the campus
IT team members. Help requests are handled in order of receipt. The school IT team will only
assist with the installation of software programs or devices that are directly related to the
student’s academic studies.
During the course of regular repairs, software upgrades and installation, and condition
audits, the school IT team will remove any detected unauthorized or illegal software installed
on the computer by re-imaging the MacBook prior to returning it to the student. Re-imaging
will result in the loss of files, data, personal settings, and any other data not backed up by
the student beforehand.
ii) Requesting Help
Computer hardware and software assistance is available by requesting assistance from the
ICT Lead Teacher who will direct the request to one of the campus IT team members.
iii) Requesting Repairs
All repairs must be done through IAT to guarantee that the warranty is not being violated.
Students will pay for any cost resulting from the repair which may include replacing parts. If
a MacBook needs to be repaired, the following procedures are to be followed:
1) Inform the ICT Lead Teacher about repairs needed.
2) After reporting the problem, students should leave their MacBooks at the school IT
office.
3) Students will receive notification via phone, email, or in person as to when their
MacBook or parts are ready for collection from the school IT office. Normally, MacBooks
are returned within 2 to 3 school days. However, on occasion there may be a delay in
the repair process due to various factors such as shipment of parts, compound repairs,
etc.
4) If available and under predefined conditions, a replacement MacBook may be issued on
loan to a student when his/her MacBook has been submitted for repair (e.g. if repairs
take longer than a few days).
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iv) Lost or Stolen MacBook
The students bear full responsibility for protecting their MacBooks from loss or theft. In the
event that an issued MacBook is lost or stolen, the student can purchase the MacBook from
IAT at full price.
v) Virus, Hacking, and Security Protection
To ensure that virus protection and other security patches are current, MacBooks must be
docked and connected to the school’s network at least once every two weeks. In the case of
suspected infection of a malicious program, the student should discuss the issue with the
ICT Lead Teacher.
vi) MacBook Collection
For the purpose of assuring compliance with IT protocols at IAT, the Institute reserves the
right to collect and examine any issued MacBooks at any time.
vii) Additional notes
•
Students will not be allowed to use a family or personally owned MacBook at school.
•
Students should log in under their assigned username. They must only use their
usernames and passwords. They must not share this information with others. Students
must give their passwords to the technician when repairs, maintenance, or inspection
are required. Otherwise their password will be reset.
•
No personal screensavers are to be used.
•
The volume must be muted at all times unless permission is obtained from the teacher
for instructional purposes.
•
Students must no delete any folders or files that they did not create or that they do not
recognize. Deletion of certain files can result in a computer failure.
•
Music and games are a distraction during class and must not be brought to school.
Students are prohibited from downloading or saving music, games, or any applications
in the MacBook. In the case where music is needed for a special lesson or project, the
teacher may grant permission. All software loaded on the system must be provided by
IAT. No personal software is permitted on IAT MacBooks; students who install personal
software may be subject to disciplinary action.
One-To-One E-Learning Solution
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Institute of Applied Technology
Contact us: 800 IAT
IAT DIRECTORATE
P.O. Box: 111499, Abu Dhabi, Tel: 02-401 8111 Fax: 02-401 8081
IAT CAMPUSES
Abu Dhabi
Al Ain
Dubai
Fujairah
Ras Al Khaimah
:
:
:
:
:
Tel: 02 - 401 8222 Tel: 03 - 704 3000 Tel: 04 - 212 2888 Tel: 09 - 205 6000 Tel: 07 - 207 4000 Fax: 02 - 447 2551
Fax: 03 - 784 4200
Fax: 04 - 258 0001
Fax: 09 - 222 3099
Fax: 07 - 246 2420
© 2009 The Institute of Applied Technology.
All rights reserved.
No part of One-To-One Program may be
reproduced or transmitted in any form or by any
means, electronic, photocopying, recording or
otherwise, without prior written permission.
32
One-To-One E-Learning Solution
About, Policies, and Procedures
Emiratization of Technological Careers
www.iat.ac.ae
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