e4 SERVICES FACT SHEET
Simply Innovate.
Soarian HIM (EDM) Services
e4 provides Soarian HIM (EDM) services with LEAN, collaborative methodology that rapidly
identifies gaps and waste and employs transparency and accountability to dramatically
improve productivity and quality.
Services
The e4 Approach
Optimization Services
Post go-live optimization of workflow and Soarian HIM (EDM)
system.
e4caster® Dashboards
e4’s propiertary software, e4caster®,tracks daily, weekly, monthly
and yearly productivity and quality metrics. The e4 dashboard
tracks best practice indicators and measurements against those
metrics.
On-going Support Services
Support services for Soarian HIM (EDM) system including filing
and bursting, configuration changes and answering questions
about the system.
Temporary Staffing Support
Temporary prepping, scanning and quality checking services during
or post go-live.
Auditing Software and Services
e4auditorTM audits Soarian HIM (EDM) for the following items: job
status, batch folder, reject folder, orphaned encounters, corrupt
documents, AIS batch issues, record completion issues, etc. e4
providers remediation services to correct issues.
Project Management
Project Management of Soarian HIM (EDM) install.
Best Practice Tools
Best practice tools include: workflow analysis, staffing plan,
forms inventory management, staff productivity and grading
tools, job descriptions, policies and procedures, testing plans,
training plans, Soarian HIM (EDM) dashboards, etc. Training of
Soarian HIM (EDM) before, during or post go-live.
Testing Services
Comprehensive Soarian HIM (EDM) testing plans that includes both
vendor and customer tasks that need to be tested before go-lives
and upgrades. e4 also provides the necessary staff both onsite and
remotely to provide testing services.
Staffing Grading Services
e4 provides a standard 12-14 week grading program post go-live
to ensure a smooth transition with a focus on productivity and
quality.
Migration Software and Services
e4exporterTM provides software to assist Siemens Soarian HIM
(EDM) customers migrate data and images to new imaging systems
such as Hyland OnBase, Perceptive ImageNow, etc. e4 provides
planning, management and data validation for migration projects.
Interface Services
e4 provides services to assist with new interfaces that need to be
created, problem shoot interfaces and testing interfaces that
may not be working correctly.
Training and Education
Comprehensive Soarian HIM (EDM) on-site education.
Soarian HIM (EDM) Services Contact
Mike Brensinger, RHIA, CPHQ
EMAIL: [email protected]
TELEPHONE:
610-301-1068