Vital Signs ® m a y 2 0 1 1 A Newsletter for Employees & Friends of Arkansas Children’s Hospital 5th Annual Beall & Lowe Awards Recognize Those Who Work Tirelessly for Kids 2011 Ruth Olive Beall and Betty A. Lowe winners (left to right) Sam Smith, MD; Sister Joan Pytlik, DC; and Richard F. Jacobs, MD, FAAP. Physicians and community leaders who have advanced pediatric health care shined in April at the Arkansas Children’s Hospital signature recognition ceremony, the Ruth Olive Beall and Betty A. Lowe, MD, Awards. The fifth annual event honored the tireless effort and dedication of physicians who serve on staff, as well as of a community champion of pediatric health issues. The hospital presented 34 physicians with milestone service awards for periods ranging from five to 30 years on staff. Held at Chenal Country Club in Little Rock, the awards ceremony also recognized two pediatricians and one proponent of children’s health with the hospital’s highest honors. Richard F. Jacobs, MD, FAAP, received the Ruth Olive Beall Award, presented each year to a physician who consistently displays the ACH Service and Behavioral Standards. Dr. Jacobs is the chairman of the Department of Pediatrics in the College of Medicine at the University of Arkansas for Medical Sciences and president of the Arkansas Children’s Hospital Research Institute. He also holds the Robert H. Fiser, Jr., MD, Endowed Chair in Pediatrics and is pediatrician in chief at ACH. In addition, he serves as a professor of Pediatrics in the UAMS College of Medicine. Sam Smith, MD, received the Drs. Joanna J. & Robert W. Seibert Award, bestowed upon a physician, clinical service, section or unit displaying outstanding teamwork. The honor is named for physicians who epitomized and promoted teamwork at ACH. Dr. Smith is chief of Pediatric Surgery at Arkansas Children’s Hospital, where he holds the Boyd Family Endowed Chair in Pediatric Surgery. He also is a professor of Surgery and Pediatrics in the UAMS College of Medicine, and has served as interim chairman of the Department of Surgery in the UAMS College of Medicine. Sister Joan Pytlik, DC, received the 2011 Betty A. Lowe, MD, Award, an honor given by the ACH Foundation to an individual who, through personal initiative, service and leadership, has made a significant contribution to the health and well-being of the children of Arkansas. Sister Pytlik started a health clinic in a rural part of the state, worked as an advocate for the disenfranchised and fought for programs and services for those without a voice. She was a major player in the creation and expansion of the popular ARkids First program, and she worked to advance services to children and others who couldn’t find care through traditional means, including immigrants. Four Units Reach Outstanding Milestone in Reducing CLABSIs In April, Arkansas Children’s Hospital achieved a first in prevention of central line bloodstream infections. Four of the critical care units at ACH exceeded 100 days since they last experienced a central line bloodstream infection. Three of these areas (PICU, 3D Hematology/Oncology and the Heart Center) are part of NACHRI Central Line Associated Bloodstream Infection Collaborative. Evidence-based interventions such as appropriate skin antisepsis, maximum barrier precautions during line placement, daily assessment for need of central line, hand hygiene prior to accessing the line and standard dressing change procedures are used in all these units. “The frontline team members in these units are the ones who are making this happen,” said Stephanie Rockett, nursing director of the Cardiovascular Intensive Care Unit. “They have taken this on as a personal project and pushed hard for this change. They think about these issues constantly every day and their tenacity is leading to better care for our patients. A tremendous thank you goes out to them!” At the unit level, the leaders for these efforts include Jerrill Green, MD, and Shannon Bolle, RN, in PICU; Crystal Russell, RN, and Amir Mian, MD, in 3D; and Janie Kane, RN, and Adnan Bhutta, MD, in Heart Center. The Burn Center is not part of NACHRI collaborative; however, their success is now greater than 200 days and the unit uses the same interventions. These achievements are remarkable. Arkansas Children’s Hospital is very proud of the teams that have gone above and beyond to ensure that kids have the safest experience possible on our critical care units. Never in the history of ACH have four critical care units gone so long without a central line bloodstream infection. “This is a testament to evidence-based interventions and the teams that work so hard to put them in place,” said ACH Director of Infection Control Craig Gilliam. “We’re glad we can say that now more than ever Team ACH is creating a safe environment where children can recover.” Nurses Show That Care, Love and Hope are Better than Chicken Soup Victories happen every day at Arkansas Children’s Hospital, and there is no one who can document them better than front-line employees. In early spring, team members submitted essays about the victories they had witnessed for the annual Better than Chicken Soup writing contest that caps off Learning Fest. The Victory Visions Committee, which chooses the weekly visions featured across the hospital and promotes activities that highlight ACH’s service and behavioral standards, judged 10 heartfelt stories about team members who have changed lives. The team named recovery room nurse Tonya Thomas as the contest’s winner at a lunch reception. Her essay featured a poignant moment shared between a special patient and nurse. It is reprinted below. Congratulations, Tonya! Tonya Thomas receives a customized ACH Better than Chicken Soup print by ACH graphic designer Shellee Robbins. The print was in recognition of the story Thomas wrote about Jason Freeman, RN (pictured at right). Better Than Chicken Soup: Victories to Feed the SouL Contest By Tonya Thomas, RN Nursing is a profession that requires patience, a caring attitude, nurturing, perseverance but most of all compassion. This is the draw that calls most of us into the profession. Our daily tasks of paper work, schedules, high census or the acuity level of our patients may put us in the mind frame of a “job to be done” when it comes to our work. The years go by, and we tend to forget or remove ourselves from the actual reason why we became nurses in the first place. I love when I am reminded, ever so gently, of that very thing: what it means to be a nurse. We at Arkansas Children’s Hospital mainly care for a pediatric population with the exception of a few specialty areas. One of those areas is ASC/PACU where we take care of patients requiring surgery, from infants to those well past “grown-up.” The recovery room is a great place to work. Most of us in the recovery room have worked in other areas of the hospital and were able to spend more time with our patients than just an hour or two after a sedation procedure. As a short term unit, we monitor until stable, address the pain issues, wake patients up, call family to the bedside then discharge them on to their next phase of recovery as an inpatient or post-op phase II. One very busy day in the fall of 2010, I was in the role of team leader and was paged to the desk to take a phone call. Station 15 in PACU is located directly across from the unit secretary desk and while I was on that phone call, I found it difficult to focus. I was mesmerized by what I was seeing and had to force myself to look away in order to complete the phone call. I hung up the phone and then stood in awe of what I was witnessing. I looked around to see if anyone else was watching this compassionate act, but everyone was busy taking care of their patients. I stood there for the better part of 10 minutes and watched, smiled to myself and then felt tears well up in my eyes. I was able to get the attention of others as they passed by and soon there was a small crowd standing at the desk enjoying the view. The patient across from us looked slight and frail in the oversized adult bed and although the nurse, Jason Freeman, was busy charting in the computer with his left hand, he was holding the hand of his elderly patient with his right. Jason was totally unaware we were watching him. We all were touched by his compassion and pure act of care, love and hope. It was simply nursing at its finest. After all, it is one thing to comfort a child, but he took it a step further to comfort his elderly patient when that person needed it most. When called, Jason Freeman, RN, stepped in to give that healing touch to a frightened patient in their time of need. I have never been so proud to be a nurse. Jason not only renewed my drive and desires to be the best nurse possible, but he did so with all who witnessed his compassion that day. Thank you, Jason, for reminding all of us why we do what we do! H Hospital-Wide Disaster Drill Coming May 18 • For more details check “Vital Signs Daily” H voLunteer Corner “Everything I Wanted to Know about Using Volunteers but was Afraid to Ask!” Calling all ACH employees: Are you, your co-workers or staff overwhelmed? Have you thought, “Hmmm … I wonder what I could do to lighten this load a little?” If so, we have the training class for you! Who are today’s volunteers? In this age, more than ever, volunteers can make an important difference to ACH. Come learn about the many different roles that volunteers play at ACH, explore new ways that you might use them, and most importantly, how to supervise them. Check ACH’s training website for the dates and times these classes are scheduled. You can also contact Melissa Wolfe at [email protected] or at X41825 for more information. ACH and Piano Kraft Make Beautiful Music Together Have you heard beautiful music wafting through the hallways of ACH? Patients like Shemaiya Gavin of CVICU, pictured at left, are making those sounds thanks to Piano Kraft of Little Rock! They generously donated a Kawai CL25 digital piano for our patients and families to play and enjoy. Thank you for filling the hospital with gorgeous notes! ACH Takes You Out to the Ballgame on June 14 for Travs Night Come cheer on the Arkansas Travelers with ACH on Tuesday, June 14 at Dickey-Stephens Park in North Little Rock as they play the Springfield Cardinals. Show your ACH ID at the gate and receive free admission for you and your immediate family until 8 p.m. A complimentary hot dog and soft drink coupon is provided for ACH employees and each family member. Gates open at 6:05 p.m. The game begins at 7:10 p.m. A rain date is scheduled for the next night, Wednesday, June 15. Parking on surrounding streets is free, but there is a charge for the lot adjacent to the ballpark. No Boredom ALLowed at Fit 4 Kids Camp Sign-up began last month for the 2011 Fit 4 Kids Summer Camp held by the ACH Fitness Center team. The camp runs June 20-24 from 7:30 a.m. – 4:30 p.m. The class is limited to 40 kids aged 8-12. Come by the East Campus Fitness Center and register early to guarantee a spot. Cost is $100 a child, and there is a $25 deposit due the day of signup. Kids receive a T-shirt and a gift bag. Many fun camp activities are provided, including two field trips. Please call X41088 with any questions. Bring the Family! Field Day is May 21 It’s an ACH tradition! Family Field Day is coming up Saturday, May 21, and we want to see you there. All ACH team members are encouraged to bring their kids for a morning filled with fun! Date: Saturday, May 21 Time: 10 a.m. to 12 p.m. Location: ACH East Campus Fitness Center Each child age 12 and under will receive a passport to be stamped for participation at each recreation station. Recreation stations will include: Questions about the Joint Commission survey due in 2011? Click on the Road to Readiness jump-to link on MyACH for access to resources, response plans, newsletters and more! ACH in National Spotlight as a Partner for Change • Jump Zone; • Basketball Drills; • Shake, Rattle & Jump; • Chex Mex Mania; • Obstacle Course; • Frisbee Challenge; and • Dodge Ball. Once a child’s passport is stamped at each station, he or she will receive a goody bag and be entered into a drawing for a prize. For more information, please contact the ACH East Campus Fitness Center at X41088. Keeping the Pace! ACH Team Members Compete in LR Marathon Events Arkansas Children’s Hospital has been recognized as a national leader in environmental excellence as a recipient of the Practice Greenhealth 2011 Partner for Change award. Team ACH, and especially the Safety department, spent many hours turning the hospital into the kind of institution that sets an example for other medical centers on the environmental front. “We are so pleased to have our accomplishments recognized at a national level,” said Joe Knight, environmental management coordinator for ACH. “This award shows we are committed to reducing our environmental impact and are continually monitoring our progress to improve ACH’s performance. It is confirmation that we are on the right track!” The Practice Greenhealth Environmental Excellence Awards in eight categories were presented in Phoenix in conjunction with CleanMed 2011, a global conference for environmental leaders in health care. A few of the programs that led to ACH’s recognition with the Project Greenhealth award include: • Implementation of a reusable sharps container program in 2009. Since its inception, regulated medical waste (RMW) generated in ACH’s total waste volume dropped by 5.2 percent. In addition, the volume of RMW itself declined by 38 percent when compared to 2008, with a saving of $19,000 realized in 2010. Additionally, this program diverted 26 tons of plastics (that is three full garbage trucks) from landfills. • Implementation of cardboard recycling in May of 2010. In a short time, ACH recycled 65 tons and increased its recycling rate by 9.7 percent of the total waste volume. Savings are projected to be nearly $90,000 in 2011. • Implementation of an alkaline battery recycling program in April of 2010. We have recycled over 250 pounds of batteries so far. • In 2010, ACH partnered with outside services to implement the first full comprehensive pharmaceutical waste management program. ACH is the first hospital in the state of Arkansas to implement such a program that minimizes the discharge of medication to the environment and ensures safe and regulatory compliant disposal. • In 2010 and 2011, ACH celebrated Earth Day by hosting free paper shredding and recycling events for the community and employees. Future plans include recycling options for plastic bottles and metal cans for the hospital! “I am excited about what ACH has been able to achieve over the past two years and for what sustainability opportunities still lie ahead,” Knight said. “Thank you for helping ACH to grow green!” 2 Arkansas Children’s Hospital is proud of the many team members who participated in events associated with the Little Rock Marathon in March. They spent months training for their miles, and it paid off. Each of these team members now has a medal to show for his or her efforts. Below are the team members who responded to a Vital Signs Weekly request to find out how many staff participated in the races during marathon weekend. We are proud of all our many team members for their discipline and endurance! Little Rock Marathon Participants Jason Deal, Allison Jones, Heidi Lenoard, James Miller and Matthew Pearson Little Rock Half Marathon Participants Greg Adams, Scott Allen, Bettye Baxter, Gwendolyn Bradford, Cynthia Brown, Suzanne Carlisle, Denise Clark, Kelley Cooper, Tracy Davis, Barbara Gamble, Cindy Holland, Rose Magby, Ashley O’Roark, Marilyn Randle and Melissa Wilcoxson Half and Half Challenge Finishers Jeanette Dyer, Rennie Karnovich and Wheezie Smith Relay Sherry Barnhart, Jennifer Cumming, *Stephen Erickson, Jo Greenhill, *Stewart Macleod, Chris McCreight, *Stepan Melnyk, *Jerry Melnyk, Kila Owens, Ron Sanders and Jana Teagle *Team M&M won the men’s open division and had the fastest time among all relay teams. Hem/Onc Team Rolls Up Sleeves to Break Cancer You might have noticed some new ink on several members of the ACH Hematology/Oncology team, as well as on other supporters across the hospital. In April, dozens of hospital staff rolled up their sleeves and applied temporary tattoos in a record-setting move across the nation to “break cancer.” Thousands of people joined the effort, sporting “break cancer” tats in an initiative put together by LIVESTRONG and the Association for Pediatric Hematology/Oncology Nurses. Many other activities also generated attention for cancer research as part of the campaign, including hugs for cancer and “beating up” cancer balloons. The Universal Data Recordbase has verified several of the activities were, indeed, recording-breaking! Congrats to everyone who participated in the movement! Building Miracles for ACH: Walmart and Sam’s Club Kick off Fundraising Efforts In April, associates from Walmart and Sam’s Club locations across the region visited ACH for Miracle Day, an opportunity to celebrate their fundraising successes and kick off fundraising efforts for 2011. The theme of this year’s event was “Building Miracles,” as all money raised over the next year by Walmart and Sam’s Club locations will help fund construction of the South Wing. During the event, top fundraising awards for 2010 were given to stores and associates. Last year, Walmart and Sam’s Club locations in the ACH Children’s Miracle Network Hospitals market raised more than $1 million for the hospital. Your Benefits Open Enrollment The FY2012 Open Enrollment period has already begun and closes on Friday, May 20. Your manager has scheduled time for your department’s one-on-one enrollment meetings and will be communicating those dates, times and locations to the department’s staff. Please allow yourself some time to review the personalized information packet that you received in the mail; this will help when you meet with the benefits enroller. Your packet contains: • A summary of your current benefit elections; • Your copy of the newly updated Employee Benefit Guide; • Details of the benefit plan changes effective July 1, 2011; and • Benefit education pieces, a special flier and more. You should review it and be ready. After all, they’re your benefits, and they’re worth $11,645*. Isn’t $11,645 worth 30 minutes of your time? *The $11,645 figure represents the average employer benefit contribution per benefit-eligible employee to include medical, dental, basic term life and AD&D life insurance, short-term disability, long-term disability, retirement plan contributions (annual employer match and defined contribution), tuition reimbursements, Lifeworks access, paid leave, Social Security taxes (employer contribution share), Medicare taxes (employer contribution share), Workers’ Compensation Insurance and Arkansas Unemployment Insurance. This is based on the employee benefit elections and participation during ACH FY2010. Each individual employee’s share of the employer contribution is directly dependent on the individual benefit elections made by each benefit-eligible employee. May Springtime Ice Cream Parties to Celebrate Team ACH Arkansas Children’s Hospital is proud of its team members and appreciates the hard work they put in 365 days a year. In May, all team members are invited to participate in the annual ice cream parties to celebrate their service to ACH and the children of Arkansas. You can build an ice cream sundae complete with delicious toppings, sip slurpees, grab some popcorn* and visit with friends. Low-fat frozen yogurt, sugar-free and lactose free ice cream are available. East Campus Children’s Hall: Hospital South Dining Room: Capitol View Dining Room Evening: Capitol View Dining Room, Weekend: 1:30 p.m. to 4 p.m. – Thursday, May 5 1:30 p.m. to 4 p.m. – Thursday, May 5 8 p.m. to 10 p.m. – Thursday, May 5 6 p.m. to 8 p.m. – Saturday, May 7 Thanks to everyone who volunteered to help with the parties. You are what makes ACH special! * Popcorn and slushies served at East Campus location only. (Above) During Miracle Day, fundraising awards were given to stores across the region. Here, distribution center #8098 celebrates winning a top award. The store raised $46,545 in 2010. (Left) ACH patient Haven McCormack and her mother, Deana, spoke at Miracle Day about the importance of Arkansas Children’s Hospital. Haven is the 2011 Children’s Miracle Network Hospitals Champion Child for Arkansas. Mobile Dental Program Takes Smiles on the Road Thousands of children across the state have nev Children at 49 Arkansas elementary schools visit er visited a dentist, and Arkansas Children’s Hospital the Mobile Dental program. A vehicle pulls up to their has made a commitment to bring dental services dischool on a scheduled date, and students who visit rectly to these kids at no cost to their families. The have all their dental needs addressed while they are in Mobile Dental program has taken off in a major way the dentist’s chair. since its launch in 2009, recently surpassing $1 mil Kids love the idea of receiving dental care right on lion in dental care delivered to children from lowthe property of their schools. income families who are at high risk for cavities and “The majority of kids are happy to get out of class, oral pain. especially when they find out they are getting to go There are now three mobile units visiting eleon the ‘cool’ dental truck,” said Cimone Rush, DDS, mentary schools across the state: two Ronald Mcwho works with the central Arkansas Care Mobile. Donald Care Mobiles – one servicing central Arkan“We focus on giving kids a good dental experience so sas and one going to schools in northwest Arkansas that they will continue to seek dental care as adults.” – and another vehicle which will cover the state’s One benefit of going directly to schools to deliver southeast portion and helps with overflow from fillings and sealants is that children are more comfortthe Dental Clinic at ACH. In addition, a statewide able there. school-based initiative is also helping kids get seal “Most have a sense of bravery and eagerness to ants applied to their teeth. (Left to right) Dental assistant Greg Martinez, Cimone Rush, DDS, try new things in that safe environment, surrounded Rural towns surrounding Little Rock and inner- and patient information assistant Miranda Wiley stand outside the Ronald by their teachers and peers,” said Lara Phillips, DDS, city schools in northwest Arkansas have most benefit- McDonald Care Mobile at Sheridan Elementary school on April 14. who visits children with the northwest Arkansas Care ted from the Mobile Dental program’s care, accordMobile. ing to Craig Rechkemmer, DDS, who coordinates the The majority of the patients who climb aboard the program. He noted that the schools in northwest Arkansas often have at least 90 percent Mobile Dental vehicles would never have access to the type of care they need otherwise. of their students on free and reduced lunch programs. “There is a reason that many of these children have not been to a dentist before,” Dr. “The biggest challenge for us is the number of children who need dental care and Phillips said. “Often transportation, lack of family dental education and lack of finances not having enough time to fix all of them immediately,” Dr. Rechkemmer said. play a large role. We provide the best treatment for children, regardless of ability to pay.” In the program’s two years, it has grown to include four dentists, three patient in As of March, the program had treated 3,500 cavities in more than 1,500 patients. Of formation assistants, a dental hygienist, five dental assistants and one program manager. those children, 60 percent had never visited a dentist before. The mobile dental clinics also receive tremendous assistance from ACH’s clinic directors, “That’s the best part of what we do,” said Dr. Rush. “Being a part of a team that ACH Chief of Pediatric Dentistry James Koonce, DDS, and many other hospital departprovides an important service, especially when we are able to get a child out of pain.” ments. 3 20 celebrating years Elissa Annesley-DeWinter • Burn Center 1. What is it about ACH that has motivated you to work here for so long? The autonomy and opportunities available to me over the years. 2. What are your special interests outside of work? Cooking and gardening. 3. What are three words that best describe you? Determined, loyal and unique. 4. If you could have one super power, what would it be? The power for children of the world be safe and happy. 5. What is one fun fact about you that few people know? Love to travel off the beaten path. 6. If you could trade places with any other person for a week – famous or not, living or dead – with whom would it be? Mother Teresa. 7. If you were a raindrop, where is one place you’d want to be? The Cotswolds. 8. What is the best advice you ever received? Be true to yourself. 9. What is your favorite memory from working at ACH? My first year at ACH when we had our burn survivors get-together, it was so good to have the press there focusing on the survivors and their stories. It was a joy to see those patients with whom we worked so hard, with smiles on their faces despite their injuries. Congratulations Kudos to Michele Honeycutt of Infection Control and Hem/Onc Patient Care Manager Crystal Russell on news that they will be presenting a poster on successful efforts to reduce central venous line bloodstream infections on ACH’s 3D Hematology/Oncology unit. They will present at the Association for Professionals in Infection Control’s 2011 Annual Educational Conference and International Meeting in Baltimore in late June. Congratulations! Maxwell Named Top Social Worker for State A leader known on the ACH campus for advocating for families and improving social work services has been named Social Worker of the Year by the Arkansas chapter of the National Association of Social Workers. Carol Maxwell, LCSW, ACSW, received the honor in April at a luncheon hosted by the organization. ACH Social Work Supervisor Eileen Turner nominated Maxwell, noting in her letter that the ACH Social Work department director’s “promotion of maintaining ethical interventions is most noticeably evident in her participation in the ACH Ethics Committee, the monthly ethics presentations held at ACH, and her interactions with her staff and other professionals.” Maxwell joined the ACH Social Work Department in 1990, serving in the ED. She quickly was promoted to a supervisor position and became director of the Social Work Department in 1998. She now oversees Social Work, Interpreter Services and Family Services at ACH. “Carol serves in leadership roles within the hospital such as the ACH Family Advisory Board, CSR Steering Committee and the Patient Rights Joint Commission Committee,” Turner wrote. “On the state level she is a commissioner appointed by the Governor for the Commission on Child Abuse, Rape and Domestic Violence, a member of the Pulaski County Multidisciplinary Child Abuse Team and is the ACH representative to the Baby Sharon Catastrophic Illness Grant Program. Carol’s reputation as a national leader in Social Work was evidenced in her election this year as the national president of the Society of Social Work Leader in Health Care.” “Carol is an outstanding representation of the best of social work skills and professionalism. She is a leader in her field in Arkansas and across the U.S. She embodies compassion for patients, families and staff and also has financial acumen regarding social work acuity standards which are being reviewed and implemented around the country,” said Jeanette Perdue, LCSW, BCD, vice president of operations, who hired Carol in 1990. Congratulations, Carol, on a much deserved honor! Julie Andrus Paula Barnes Nici Belknap Sarah Bemis Leslie Brooks-Jackson Doug Brown Kimberly Bynum Candace Campbell Jennifer Carlisle 5 years Alexis Cooper Clarice Davey Darrell Dodd Craig Everett, Jr. Kristen Falls Natalie Flores Thomas Gibson Kasheena Green Lauren Hickey Misty Jackson Colleen Janota Margie Johnson Karen Jones Joe Knight Michael Newman Kelly Quinn Jo Reed 10 years Leslie Alston Allison Callahan Veronica Danzie Deverick Delph Ben Downs Debby Keene Tracy Lewis Dawn Morris Marcus Murry Vincent Partman Shannon Ramer Amy Schluterman Tracy Short Polly Tanner Denise Traylor 15 years James Barnes Eric Bridges Christina Clark Cheryl Edwards Tina Fleming David Higginson Erin Jackson Judi Johnston Jeanie Long Renee Mitchell Vickie Linam-Partridge Gena Powers Pamela Reed Donald Webb Lauren Willis 20 years Elissa Annesley-Dewinter Marilyn Brodie-Fowler James Lewis Joan Miner Selina Porter Johnny Schmidt 25 years Jim Parks 30 years Rosemary Robertson Editor’s Note: Each month, employees and staff who are celebrating milestone anniversaries at ACH are invited to share their experiences with Vital Signs. Those who agree to be interviewed are featured on this page on a first-come, first-served basis. New Arrivals Staff Development Calendar Congratulations to Keri Helmick of CVICU and her husband, Steven, on the birth of their new son, Andrew James. He came in to the world on March 17, weighing 7 pounds, 10 ounces and measuring in at 20 inches long! Staff Development is coordinating the following opportunities in May. If you have questions or need more information, please contact a member of the Staff Development Team at X46511, X43529 or X43513. Sign up for courses through the ACH Training System and check Vital Signs Daily for more information. CVICU nurse Lametria Wafford and her husband, Jamie, welcomed their first child on March 16. James Wafford IV was born weighing 7 pounds, 14 ounces, and he measured 20 1/4 inches. Best wishes to the new family of three! May May May May May May May May May May May May May May May 4 May Anniversaries 2 3 4 5 9 10 10 12 16 17 18 19 24 25 26 Traditions Traditions (Day 2) Basics of Human Resource Management Training Policy Box – Policy Owner Training Horizons Coaching for Improvement Policy Box – Policy Owner Training I Know What You Know: Giving & Receiving Feedback Traditions Traditions (Day 2) Policy Box – Policy Owner Training Pathways to Excellence: Substance Abuse Just Culture on the Frontline 7 Habits of Highly Effective People Can You Hear Me Now? Communicating Effectively Vital Signs Vital Signs is published monthly for the employees, staff and volunteers of Arkansas Children’s Hospital, 1 Children’s Way, Little Rock, Arkansas, 72202-3591; (501) 364-1100. Visit the all new archildrens.org. President/Chief Executive Officer: Jonathan Bates, MD Senior Vice President & Chief Operating Officer: David Berry Senior Vice President for Medical Affairs & Chief Medical Officer: W. Robert Morrow, MD Senior Vice President & Chief Business Development Officer: Carole Zylman Director of Communications: Dan McFadden, APR Manager of Publications: Michael Spigner Editor: Hilary DeMillo Photographer: Kelley Cooper
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