Quick finder English 30. 1 – 3. 2. 2015 31. 1 – 3. 2. 2015 31. 1 – 3. 2. 2015 4 – 5 6 – 7 8 – 9 10 – 11 12 13 Christmasworld Daily events Friday 30. 1. 2015 Saturday 31. 1. 2015 Sunday 1. 2. 2015 Monday 2. 2. 2015 Tuesday 3. 2. 2015 Daily events Saturday 31. 1. 2015 Sunday 1. 2. 2015 Monday 2. 2. 2015 Tuesday 3. 2. 2015 14 – 17 18 – 19 20 – 21 22 – 24 25 – 27 Paperworld Paperworld Daily events Saturday 31. 1. 2015 Sunday 1. 2. 2015 Monday 2. 2. 2015 Tuesday 3. 2. 2015 28 – 29 30 31 32 – 33 34 – 35 Webchance Academy Tuesday 3. 2. 2015 36 – 38 Ground plan Service overview 40 – 41 42 – 43 Creativeworld Creativeworld Webchance Academy Your quick and easy guide to our complete range of lectures, trend shows and special presentations, as well as the cross-sectoral Webchance Academy series of lectures. Christmasworld Service Service All details at your fingertips Christmasworld Trend Show “stories to be told” Friday 30. 1. – Tuesday 3. 2. 2015 · Galleria 1, South This perfect presentation of the latest trends by stilbüro bora.herke.palmisano enables you to benefit from them immediately. Entertaining, inspirational and free! Daily presentations followed by a guided tour: Friday 30. 1. – Monday 2. 2. 2015, daily at 11.00, 13.00 and 15.00 Tuesday 3. 2. 2015 at 12.00 Special Interest “Asia Select” Friday 30. 1. – Tuesday 3. 2. 2015 · Entrance Hall 9.2 Individual Asian exhibitors with trendy, innovative products and specially designed stands are easy to find with the “Asia Select” icon – in the catalogue, at the fair and in the app. A Messe Frankfurt initiative. Christmasworld Forum Friday 30. 1. – Tuesday 3. 2. 2015 · NEW: Foyer Hall 11.0, North Special presentation “The Ice Hotel” Friday 30. 1. – Tuesday 3. 2. 2015 · Galleria 1, North The free lecture and workshop programme changes on a daily basis and is certain to be of particular interest to florists, decorators, retail traders and operators of DIY stores, shopping centres and garden centres. Clean, stylish and luxurious. This impressive large-scale decorative feature by 2Dezign is a must for anyone wanting to entice their customers to linger awhile and buy. A Messe Frankfurt initiative. Presenter: Alexander Limbrock. All lectures take approx. 45 min. The lectures are translated simultaneously into English. There will be time afterwards for questions and discussions. Participation is free of charge! The detailed programme can be found from page 6 onwards. NEW: Special presentation “Floral Fascination” Friday 30. 1. – Tuesday 3. 2. 2015 · Foyer Hall 9.0 The show’s designers, a network of enthusiastic and experienced florists, interpret Christmas in their own highly individual way. Be amazed by unique one-off demonstrations of floral craftsmanship. Creative inspirations await! A Messe Frankfurt initiative. Special Interest “German Christmas Crafts” Friday 30. 1. – Tuesday 3. 2. 2015 German enterprises showcase genuine handcrafted items – “Made in Germany”. The popular, handmade Christmas creations of wood, glass or porcelain with the German seal of quality offer a real enhancement for any product range. And thanks to the “German Christmas Crafts” icon they’re easy to find in the catalogue, at the fair and in the app. Special Interest “Concept Decorations” Friday 30. 1. – Tuesday 3. 2. 2015 The “Concept Decorations” icon guides specialist trade visitors specifically to professional large-scale and outdoor decorations. You can find the icon on exhibition stands and as a search item in the catalogue, online or in the app. 4 | 5 A Messe Frankfurt initiative. “Decoration Star” Friday 30. 1. – Tuesday 3. 2. 2015 · Christmasworld Forum · Foyer Hall 11.0, North At Christmasworld 2015, the ‘Decoration Star’ for innovation will be awarded for the second time. The award goes to products characterised by their outstanding product performance, design, complexity, ergonomics or excellent environmental compatibility. Come and be inspired! Presentation: Friday 30. 1. – Tuesday 3. 2. 2015 Award ceremony: Friday 30. 1. 2015 at 10.30 Christmasworld Daily events All-day Business programme · Portalhaus, Hall 11, Via Level, Room Frequenz Christmasworld Premium Prominent speakers, useful panel discussions. Our exclusive Premium business programme once again provides valuable insights for key decision makers in the concept decorations field. 13.30 Speaker: Burkhard Treude, Unternehmensberatung B. Treude 14.30 Participants must register in advance. Registrations can be made at the fair. 10.30 Award ceremony · Christmasworld Forum · Foyer Hall 11.0, North Innovation Award “Decoration Star” Design, complexity, environmental responsibility – these are just some of the qualities demonstrated by winners of the “Decoration Star”. Discover the full range of submitted products and gain inspirations for your own product mix. 11.30 15.00 Presentation · Galleria 1, South Trend presentation followed by guided tour 15.30 Live presentation · Christmasworld Forum · Foyer Hall 11.0, North “Let’s wrap!” Presentation: Arona Khan Speaker: Burkhard Treude, Unternehmensberatung B. Treude 12.30 Lecture · Christmasworld Forum · Foyer Hall 11.0, North “Storytelling 3.0 – ideas for solutions for the specialised trade” Speaker: Andreas von der Beeck, Haymarket Media GmbH & Co. KG 13.00 6 | 7 Creative and individual: Arona Khan, a well-known international expert in the field of gift packaging and trends, demonstrates some easy ways to wrap presents creatively. Presentation · Galleria 1, South Trend presentation followed by guided tour Lecture · Christmasworld Forum · Foyer Hall 11.0, North “How to deal with difficult and unpleasant customers!” Presentation · Galleria 1, South Trend presentation followed by guided tour Lecture · Christmasworld Forum · Foyer Hall 11.0, North “Love thy shop as thyself!” Speaker: Stefan Suchanek, Raumkunst A Messe Frankfurt initiative. 11.00 Lecture · Christmasworld Forum · Foyer Hall 11.0, North “Calming down customers with a grievance!” There are more live presentations at Paperworld, Hall 4.0 C90 (see page 16). A Messe Frankfurt initiative. 16.30 Award ceremony · Christmasworld Forum · Foyer Hall 11.0, North Christmas Garden Market Competition (NL) Garden centres from the Netherlands showcase their creative Christmas decorations in the Christmasworld “Christmas Garden Market” competition. Cast an eye over the imaginative entries and find out who the winner is. A Messe Frankfurt initiative. Christmasworld Friday 30. 1. 2015 10.30 Lecture · Christmasworld Forum · Foyer Hall 11.0, North “More sensuality, ladies and gentlemen!” 14.30 Speaker: Stefan Suchanek, Raumkunst Speaker: Björn Gensler, Beratung Grüne Branche 11.00 Presentation · Galleria 1, South Trend presentation followed by guided tour 15.00 Presentation · Galleria 1, South Trend presentation followed by guided tour 11.30 Lecture · Christmasworld Forum · Foyer Hall 11.0, North “The shop window – your company’s visiting card!” 15.30 Lecture · Christmasworld Forum · Foyer Hall 11.0, North “The shop window – your company’s visiting card!” Speakers: Stefanie Thierfelder and Julia Nawra 12.30 Lecture · Christmasworld Forum · Foyer Hall 11.0, North “BUY LOCAL: Simply explained, simply implemented!” Speakers: Stefanie Thierfelder and Julia Nawra 16.30 Live presentation · Christmasworld Forum · Foyer Hall 11.0, North “Let’s wrap!” Speaker: Ilona Schönle, BUY LOCAL e. V. Presentation: Arona Khan 13.00 Presentation · Galleria 1, South Trend presentation followed by guided tour Creative and individual: Arona Khan, a well-known international expert in the field of gift packaging and trends, demonstrates some easy ways to wrap presents creatively. 13.30 Lecture · Christmasworld Forum · Foyer Hall 11.0, North “The trends for 2015/16 and ideas for presentation at the POS.” Speaker: Gabriela Kaiser, TRENDagentur / Trend&Style trend expert 8 | 9 Lecture · Christmasworld Forum · Foyer Hall 11.0, North “My team and I – common aims lead to success!” There are more live presentations at Paperworld, Hall 4.0 C90 (see page 16). A Messe Frankfurt initiative. Christmasworld Saturday 31. 1. 2015 10.30 Lecture · Christmasworld Forum · Foyer Hall 11.0, North “Customer and sales orientation – the way to approach people successfully!” 14.30 Speaker: Katja Dittmar, Dittmar & Lange Personalentwicklung Speakers: Nadine Weckardt and Rupert Fey 11.00 Presentation · Galleria 1, South Trend presentation followed by guided tour 15.00 Presentation · Galleria 1, South Trend presentation followed by guided tour 11.30 Lecture · Christmasworld Forum · Foyer Hall 11.0, North “The trends for 2015/16 and ideas for presentation at the POS.” 15.30 Lecture · Christmasworld Forum · Foyer Hall 11.0, North “Moving forward by taking a look in the rear-view mirror! Store owners in the 21st century” Speaker: Gabriela Kaiser, TRENDagentur / Trend&Style trend expert 12.30 Lecture · Christmasworld Forum · Foyer Hall 11.0, North “One single amorphous mass at Christmas – Shaping the product range offered by small companies” Speaker: Hannes Friedl, HOMINI – coaching, training, marketing 13.00 13.30 Presentation · Galleria 1, South Trend presentation followed by guided tour Lecture · Christmasworld Forum · Foyer Hall 11.0, North “Having a great website still doesn’t generate sales – Achieving success by pressing the right levers!” Speaker: Björn Gensler, Beratung Grüne Branche 10 | 11 Lecture · Christmasworld Forum · Foyer Hall 11.0, North “Store design for the customer in 2015: No material benefit & a bean counter – lucrative and stylish!” Speaker: Hannes Friedl, HOMINI – coaching, training, marketing 16.30 Award ceremony · Christmasworld Forum · Foyer Hall 11.0, North Christmas Garden Market Competition (Germany, Austria, Switzerland) Garden centres from the Netherlands showcase their creative Christmas decorations in the Christmasworld “Christmas Garden Market” competition. Cast an eye over the imaginative entries and find out who the winner is. A Messe Frankfurt initiative. Christmasworld Sunday 1. 2. 2015 10.30 Lecture · Christmasworld Forum · Foyer Hall 11.0, North “The Asterix Principle: You can do more than you think!” Tuesday 3. 2. 2015 All-day All-day series of events on the future of online marketing and retailing for visitors and exhibitors at all three exhibitions. Your chance to find out more about hitherto undreamt of digital possibilities for your business. Speaker: Hannes Friedl, HOMINI – coaching, training, marketing 11.00 11.30 Presentation · Galleria 1, South Trend presentation followed by guided tour Presenter: Alexander Limbrock. All lectures take approx. 45 min. The lectures are translated simultaneously into English. There will be time afterwards for questions and discussions. Participation is free of charge! Lecture · Christmasworld Forum · Foyer Hall 11.0, North “The shop window – your company’s visiting card!” Speakers: Stefanie Thierfelder and Julia Nawra 12.30 Lecture · Christmasworld Forum · Foyer Hall 11.0, North “Store design for the customer in 2015: No material benefit & a bean counter – lucrative and stylish!” Series of lectures · Foyer Hall 11.0, North “Webchance Academy” The detailed programme can be found from page 36 onwards. 12.00 Presentation · Galleria 1, South Trend presentation followed by guided tour Speakers: Nadine Weckardt and Rupert Fey 13.00 Presentation · Galleria 1, South Trend presentation followed by guided tour 13.30 Lecture · Christmasworld Forum · Foyer Hall 11.0, North “Customer and sales orientation – the way to approach people successfully!” Speaker: Katja Dittmar, Dittmar & Lange Personalentwicklung 14.30 Lecture · Christmasworld Forum · Foyer Hall 11.0, North “Unusually usual. What happens if florists look further than the end of their noses …” Speaker: Björn Kroner, Master Florist 15.00 Presentation · Galleria 1, South Trend presentation followed by guided tour 15.30 Lecture · Christmasworld Forum · Foyer Hall 11.0, North “The shop window – your company’s visiting card!” Speakers: Stefanie Thierfelder and Julia Nawra 16.30 Lecture · Christmasworld Forum · Foyer Hall 11.0, North “The ideal wall design for sales rooms” Speaker: Ulrike Hug, Freudenkind 12 | 13 Christmasworld at Facebook www.facebook.com/christmasworld Utilise the many benefits of the Christmasworld Navigator app. With an exhibitor and product search, trends, a reminder function for lectures plus a ground and hall plan and much more. Christmasworld Monday 2. 2. 2015 Daily events To enable you to make an even better job of showcasing your own range of products, the designers from stilbüro bora.herke.palmisano will be on hand again this year to provide information on the latest trends and styles in the stationery and office supplies sector. Inspiration guaranteed! Daily presentations followed by guided tour: Saturday 31. 1. – Monday 2. 2. 2015, daily at 11.00 and 15.00 Tuesday 3. 2. 2015 at 11.00 Trend Show competition: Take part and you could win a professional shop window design valued at 5,000 euros! A Messe Frankfurt initiative. BMWi Area: “Innovation made in Germany” Saturday 31. 1. – Tuesday 3. 2. 2015 · Hall 6.1 D50 A classic win-win situation. This arena gives young entrepreneurs the chance to introduce themselves to an international audience and to make contact with companies in the manufacturing and retail sectors. Visitors will find a wealth of brand new, innovative ideas. An initiative of the German Federal Ministry of Economics and Energy (BMWi) and Messe Frankfurt. NEW: Special presentation “Future Shopping” Saturday 31. 1. – Tuesday 3. 2. 2015 · Hall 3.1 C15 How the real and digital worlds will come together on the retail front in future is demonstrated by the New Solutions beacon scenario created by 1eEurope and C. Schneider. Beacons are special transmitters that interact with smartphones, making it possible to present hidden product benefits as well as enabling navigation in the shop or e-window shopping. Experience the future of shopping today! 14 | 15 “Mr. Books & Mrs. Paper” THE special presentation for the book trade Saturday 31. 1. – Tuesday 3. 2. 2015 · NEW: Hall 5.1 B60 / B68 At our special presentation on the theme of “A Bookshop for all Seasons” you will find answers to everything you ever wanted to know about the future of the bricks-and-mortar bookshop in the age of the Internet. Original, exciting and informative! Lectures and guided tours: Angelika Niestrath, non-book expert and curator of the special presentation. Saturday 31. 1. – Monday 2. 2. 2015, daily at 11.30 and 14.00 Tuesday 3. 2. 2015 at 11.30 Live presentation “Packaging tips for the book trade”: Packo Jansen, specialist in unusual gift wrapping Saturday 31. 1. 2015 at 15.30 Sunday 1. 2. 2015 at 16.30 Monday 2. 2. 2015 at 15.30 Tuesday 3. 2. 2015 at 14.00 A Messe Frankfurt initiative. NEW: Promoting up-and-coming talent “Get Started” Saturday 31. 1. – Tuesday 3. 2. 2015 · Hall 5.1 B20 Whether it’s pop-up greeting cards from Rifletto or mini-presents from the “I love gifts” company – if it’s innovative products from young international entrepreneurs you’re seeking, then look no further. Go with the flow and be carried away by innovations and smart ideas from all over the world. This is a particularly good opportunity for foreign companies and newcomers to the exhibition to build valuable business contacts. A Messe Frankfurt initiative. Paperworld Paperworld Trend Show Saturday 31. 1. – Tuesday 3. 2. 2015 · Hall 6.1 C90 Daily events Countless up-and-coming designers have entered the 12th edition of this major design competition for greeting and special occasion cards. Cast your vote and help decide which of the ten best designs will be the winner. Exhibition and ballot: Saturday 31. 1. – Tuesday 3. 2. 2015 Award ceremony: Tuesday 3. 2. 2015 at 14.00 A joint venture between Messe Frankfurt and the Federation of German Greeting Card Manufacturers and Printers (AVG). Presentation “Walk of Fame” Saturday 31. 1. – Tuesday 3. 2. 2015 · Hall 3.1, North In Hall 3.1 you have the chance to experience an attention-grabbing product presentation. Existing products are exhibited in the form of massive over-sized sculptures. Come along and enjoy these extraordinary exhibits. Live presentation “Let’s wrap!” Saturday 31. 1. – Tuesday 3. 2. 2015 · Hall 4.0 C90 Creative and individual: Arona Khan, a well-known international expert in the field of gift packaging and trends, demonstrates some easy ways to wrap presents creatively. Daily live presentations: Saturday 31. 1. 2015 at 11.00 and 14.00 Sunday 1. 2. and Monday 2. 2. 2015 at 11.00, 13.00 and 15.00 Tuesday 3. 2. 2015 at 11.00 and 14.00 For additional live presentations visit Christmasworld in the foyer of Hall 11.0 North (see pages 7 and 9). A Messe Frankfurt initiative. 16 | 17 Paperworld Insider Saturday 31. 1. – Tuesday 3. 2. 2015 · Paperworld Plaza Lounge · Hall 3.1 C40 Are you a specialist retailer in stationery, office supplies, handicrafts and artists’ supplies? Are you involved in the book trade? Do you work in a bricks-and-mortar shop with up to 10 employees? If so, you can take advantage of the Paperworld Insider programme to enjoy exclusive benefits for a stress-free visit to the exhibition. Here you’ll find yourself right at the centre of the action. Forge new contacts and discover new insights for your business in a relaxed atmosphere. Participants must register in advance. If interested please register at the Insider check-in. Paperworld Plaza Academy Saturday 31. 1. – Tuesday 3. 2. 2015 · Hall 3.1 C60 The new business platform for the trade that focuses each day on a different area. Come along to the excellent lectures and obtain valuable tips for your business from experts. This entertaining programme offers insights into best practice. Presenter: Stefan Suchanek. All lectures take approx. 45 min. The lectures are translated simultaneously into English. There will be time afterwards for questions and discussions. Participation is free of charge! The complete programme can be found from page 18 onwards. A Messe Frankfurt initiative. Paperworld 12th Greeting Card Design Competition Saturday 31. 1. – Tuesday 3. 2. 2015 · Foyer 5.1 / 6.1, Café Card 11.00 Presentation · Hall 6.1 C90 Trend presentation followed by guided tour 14.00 Lecture · Hall 5.1 B60 / B68 “Mr. Books & Mrs. Paper” – lecture and guided tour 11.00 Live presentation · Hall 4.0 C90 “Let’s wrap!” 14.00 Live presentation · Hall 4.0 C90 “Let’s wrap!” 11.30 Lecture · Hall 5.1 B60 / B68 “Mr. Books & Mrs. Paper” – lecture and guided tour 14.00 Award ceremony · Paperworld Plaza Academy · Hall 3.1 C60 “Paperworld Insider Award” This award recognises outstanding initiatives on the part of specialist retailers in areas such as personnel management, development of product ranges, product presentation and environmental projects. Theme Day · Paperworld Plaza Academy · Hall 3.1 C60 “Office Professionals Day” Exclusive theme day for support staff. Exciting expert lectures on practical topics. Benefit from specialist knowledge from coaches and pick up valuable tips for your own personal career path. Presenter: Johanna Koop Awarded by Messe Frankfurt and bit-Verlag 15.00 Presentation · Hall 6.1 C90 Trend presentation followed by guided tour 15.00 Lecture * · Paperworld Plaza Academy · Hall 3.1 C60 “Strong brands, new trends – The sector glimpses into the future” Participants must register in advance. 9.00 Registration at the welcome counter, coffee and refreshments 10.00 Opening of the Paperworld “Office Professionals Day” Speaker: Brigitte Zypries, Parliamentary State Secretary at the Federal Ministry of Economic Affairs and Energy Stephan Kurzawski, Senior Vice President of Messe Frankfurt Exhibition GmbH 10.10 Welcome address 15.30 Live presentation · Hall 5.1 B60 / B68 “Mr. Books & Mrs. Paper” – packaging tips for the book trade 16.00 Award ceremony · Paperworld Plaza Academy · Hall 3.1 C60 “Product of the Year” Annette Rompel, Editor-in-Chief working@office, Verlag für die Deutsche Wirtschaft AG 10.30 Lecture “Harmony dumbs down – How to deal with conflicts” These awards go to future-oriented office products in various categories, including: Commercial Office Supplies, School and Personal Supplies and Sustainability. Speaker: Regina Zelms, PaSO – Partnerin für Seminare und Seminarorganisation 11.15 Lecture “Do it! – Ways out of the treadmill” Speaker: Beate Oehl, Staff development, consultancy & training 12.00 12.30 13.15 18 | 19 Awarded by PBS-Industrie – Industrial Association for Paper, Office Supplies and Stationery in the FMI e. V. 17.00 Break Lecture “OQ Opportunity Quotient – Why some people look for opportunities all their lives – and others use them every day” Keynote speech * for the specialist trade · Paperworld Plaza Academy · Hall 3.1 C60 “Shopping forever! What is the shape of things to come for the bricks-and-mortar trade?” Speaker: Marco Atzberger, EHI Retail Institute e. V. Afterwards Get-together · Paperworld Plaza Lounge · Hall 3.1 C40 Speaker: Hermann Scherer, Speaker + Business Expert with ABATJOUR (Live Music) Exhibitor tour/Visit to Paperworld * Part of the “Focus: National Retail Trade” theme day Paperworld Saturday 31. 1. 2015 10.00 Lecture * · Paperworld Plaza Academy · Hall 3.1 C60 “Internet trade: the opportunity to generate extra turnover” 15.00 Live presentation · Hall 4.0 C90 “Let’s wrap!” 15.00 Best Practice * · Paperworld Plaza Academy · Hall 3.1 C60 “Best practice and success factors when dealing with Smartphone, Tablet and so on – How is the specialist retail trade getting ready for the multi-optional customer?” Speaker: Daniel Werner, Amazon.de GmbH 11.00 Presentation · Hall 6.1 C90 Trend presentation followed by guided tour 11.00 Live presentation · Hall 4.0 C90 “Let’s wrap!” 11.00 Lecture * · Paperworld Plaza Academy · Hall 3.1 C60 “Firework of brand knowledge” Speaker: Prof. Dr. Niklas Mahrdt, MEDIA ECONOMICS INSTITUT 16.00 With its ISPA Award, the International Stationery Press Association showcases the best products in the following categories: Innovation, Quality, Price, Presentation and Environmental Protection. Speaker: Dr. Arnd Zschiesche, Büro für Markenentwicklung 11.30 12.00 Lecture · Hall 5.1 B60 / B68 “Mr. Books & Mrs. Paper” – lecture and guided tour 13.00 16.30 Live presentation · Hall 5.1 B60 / B68 “Mr. Books & Mrs. Paper” – packaging tips for the book trade 17.00 Keynote speech * for the specialist retail trade · Paperworld Plaza Academy · Hall 3.1 C60 “The trade needs to reinvent itself – 5 theses on the future of trading” Lecture * · Paperworld Plaza Academy · Hall 3.1 C60 “Megatrends in the PBS Trade 2025” Speaker: Ulrich Eggert, Eggert Consulting Award ceremony · Paperworld Plaza Academy · Hall 3.1 C60 “ISPA Award” Lecture * · Paperworld Plaza Academy · Hall 3.1 C60 “The future is hybrid – Stationary and Digital merge into one” Speaker: Dr. Kai Hudetz, IFH – Institut für Handelsforschung (institute for trade research) Speaker: Dr. Helmut C. Steffens, Steffens Handelsberatung Afterwards 13.00 Live presentation · Hall 4.0 C90 “Let’s wrap!” 14.00 Lecture · Hall 5.1 B60 / B68 “Mr. Books & Mrs. Paper” – lecture and guided tour 14.00 Best Practice * · Paperworld Plaza Academy · Hall 3.1 C60 “Just how much Internet does the owner-managed trade need?” Speaker: Dr. Joachim Stoll, Leder Stoll / koffer24.de 15.00 20 | 21 Presentation · Hall 6.1 C90 Trend presentation followed by guided tour Get-together · Paperworld Plaza Lounge · Hall 3.1 C40 with ABATJOUR (Live Music) * Part of the “Focus: National Retail Trade” theme day Paperworld Sunday 1. 2. 2015 Monday 2. 2. 2015 Business programme · Hall 4.0, Saal Europa Paperworld Procurement Purchasing, efficiency, sustainable economic development – this programme of lectures complete with a hands-on workshop is aimed exclusively at commercial buyers from companies or public administrative bodies with a minimum of 100 office workplaces. The perfect combination of comprehensive specialist knowledge, compact overview and networking offers valuable stimuli for your business. The business programme is organised by us in collaboration with our partners, the BME (German Association for Material Management, Purchasing and Logistics), C.ebra (trade journal for efficient office and workplace procurement) and the Office Gold Club (OGC), the brand initiative for greater efficiency in the office. Theme Focus · Paperworld Plaza Academy · Hall 3.1 C60 “Theme focus: International stationery and office supplies sector in cooperation with OPI” Putting the spotlight on retail. Come and listen to stimulating lectures from top speakers and benefit from valuable information about international stationery and office supplies retailing. 10.00 Speaker: Jeanette Huber, Zukunftsinstitut GmbH 11.00 Participants must register in advance. 11.00 Presentation · Hall 6.1 C90 Trend presentation followed by guided tour 11.00 Live presentation · Hall 4.0 C90 “Let’s wrap!” 11.30 Lecture · Hall 5.1 B60 / B68 “Mr. Books & Mrs. Paper” – lecture and guided tour Keynote * “New Work – Shif t happens!” Lecture * “Customer-centric category management and procurement” Speaker: Olaf DeBoer, Merchandising & Procurement, Office Depot 12.00 Panel * “Responding to change in the business supplies industry” Panellists: Simon Drakeford, CEO, Euroffice, Robert Baldrey, CEO, Vasanta Group Frank Demarteau, Director, Jalema Presenter: Steve Hilleard, CEO, OPI 13.00 Lecture * · Paperworld Plaza Academy · Hall 3.1 C60 “Spheres of Life 2022” Speaker: Sven Gábor Jánszky, Trend Researcher 13.00 Live presentation · Hall 4.0 C90 “Let’s wrap!” 14.00 Award ceremony · Paperworld Plaza Academy · Hall 3.1 C60 “Retailer of the Year” Whose market presence is the most innovative? This is the main criterion applied by the readership of the PBS Report trade magazine to select the lucky winner from all “Specialist Retailers of the Month”. * Part of the “Focus: International Retail Trade” theme day 22 | 23 Paperworld All-day 14.00 Lecture · Hall 5.1 B60 / B68 “Mr. Books & Mrs. Paper” – lecture and guided tour 15.00 Presentation · Hall 6.1 C90 Trend presentation followed by guided tour 15.00 Live presentation · Hall 4.0 C90 “Let’s wrap!” 15.00 Lecture * · Paperworld Plaza Academy · Hall 3.1 C60 “SOfEA: Development of the eco-rating system for office supplies” Speaker: Anita Singh, Sustainable Office European Association (SOfEA) 15.30 Live presentation · Hall 5.1 B60 / B68 “Mr. Books & Mrs. Paper” – packaging tips for the book trade 16.00 Award ceremony and get-together · Paperworld Plaza Academy · Hall 3.1 C60 “Personality of the Year” Initiated by the trade journals BusinessPartner PBS (retail and manufacturing industry) and C.ebra (efficient office and workplace procurement). 17.00 Keynote speech * for the international paper, office supplies and stationery trade · Paperworld Plaza Academy · Hall 3.1 C60 “A ‘State of the Industry’ report” Speaker: Millan Alvarez-Miranda, ADVEO In an extraordinary keynote speech Millan Alvarez-Miranda will be setting out his own perspective on the turbulent happenings on the market for office supplies and business equipment and highlighting the most significant challenges and opportunities. Afterwards Get-together · Paperworld Plaza Lounge · Hall 3.1 C40 with ABATJOUR (Live Music) * Part of the “Focus: International Retail Trade” theme day 24 | 25 Tuesday 3. 2. 2015 All-day Series of lectures · Foyer Hall 11.0, North “Webchance Academy” All-day series of events on the future of online marketing and retailing for visitors and exhibitors at all three exhibitions. Your chance to find out more about hitherto undreamt of digital possibilities for your business. Presenter: Alexander Limbrock. All lectures take approx. 45 min. The lectures are translated simultaneously into English. There will be time afterwards for questions and discussions. Participation is free of charge! The complete programme can be found from page 36 onwards. 11.00 Presentation · Hall 6.1 C90 Trend presentation followed by guided tour 11.00 Live presentation · Hall 4.0 C90 “Let’s wrap!” 11.30 Lecture · Hall 5.1 B60 / B68 “Mr. Books & Mrs. Paper” – lecture and guided tour 14.00 Award ceremony · Foyer 5.1 / 6.1, Café Card “12th Greeting Card Design Competition” 14.00 Live presentation · Hall 5.1 B60 / B68 “Mr. Books & Mrs. Paper” – packaging tips for the book trade 14.00 Live presentation · Hall 4.0 C90 “Let’s wrap!” Paperworld Monday 2. 2. 2015 Tuesday 3. 2. 2015 Theme Day · Paperworld Plaza Academy · Hall 3.1 C60 “Green Office Day in cooperation with B.A.U.M. e. V.” 11.45 Panel “Labels – Validity and Information Value” Panellists: Nicole Werner-Hufsky, Antalis GmbH Dr. Hans-Hermann Eggers, Federal Environment Agency Dr. Christian Reisinger, Climate Partner Matthias Schumacher, SOfEA Sustainability in the everyday working environment, fair procurement concepts, sustainable forest management – the Green Office Day is organised in collaboration with B.A.U.M e. V. (German Environmental Management Association). 13.45 10.00 Opening of the Theme Day Stephan Kurzawski, Senior Vice President of Messe Frankfurt Exhibition GmbH and Dieter Brübach, B.A.U.M. e. V. 10.15 Lecture “Labels as a suitable means to communicate sustainability aspects in paper and wood products” Introduction and presenter: Dieter Brübach, B.A.U.M. e. V. 14.00 Best practice examples Reports by the award-winners of the “Office and Environment” Competition 2014 14.30 Lecture “Sustainable procurement in Company – What to look out for?” Speaker: Ulrich Malessa, Forest Stewardship Council (FSC) Germany 10.45 Lecture “The Blue Angel eco-label and the EU eco-label” Speaker: Iris Degen, Engagement Global 15.15 Speaker: Dr. Hans-Hermann Eggers, German Federal Environment Agency 11.00 Lecture “The Green Star System: Collecting and evaluating label information” Speaker: Nicole Werner-Hufsky, Antalis GmbH 11.15 Lecture “Climate-neutral writing instruments: Systematic environmental management along the entire valueadded chain” Prelude to the B.A.U.M. “Office and Environment” Competition 2015 Panel “The potentials and the limits of eco-fair procurement” Presenter: Meike Strecker, B.A.U.M. e. V. 16.00 Visit to Paperworld You will find further information on the Green Office Day and the “Office and Environment” Competition on www.buero-und-umwelt.de Paperworld at Facebook www.facebook.com/paperworld Paperworld at Twitter www.twitter.com/Paperworld_FFM Speaker: Martina Schneider, Schneiderpen B Paperworld blog www.blog.paperworld.messefrankfurt.com Utilise the many benefits of the Paperworld Navigator app. With an exhibitor and product search, trends, a reminder function for lectures plus a ground and hall plan and much more. 26 | 27 Paperworld Presenter: Dorothee Ragg, C.ebra Daily events Take a peek into the future. Discover creative and practical ideas. Let stilbüro bora.herke.palmisano inspire you. Try out new trend ideas for yourself at our workstations which are open every day. A Messe Frankfurt initiative. “Creative Hands” Saturday 31. 1. – Tuesday 3. 2. 2015 · Hall 4.2 F30, Café Pillow Fight DIY – the mega-trend. At Café Pillow Fight you’ll find 20 handmade cushions and a hands-on creative activity. Award Ceremony: Saturday 31. 1. 2015 at 11.00, Hall 4.2 F21 in the Creative Talks Area Creative hands-on activity for visitors with Silke Bosbach: Saturday 31. 1. 2015 from 13.00 to 16.00 and Sunday 1. 2. 2015 from 12.00 to 16.00 Hall 4.2 F30, Café Pillow Fight “Partner country USA – Welcome!” Saturday 31. 1. – Tuesday 3. 2. 2015 · Hall 4.2 D21 The USA is a trendsetter. Whether it’s scrapbooking, deco-patch or quilting – our partner country has consistently set standards in the creative industry over the years. Here’s your chance to profit from an array of accumulated know-how and to discover new business opportunities. Creative Talks Saturday 31. 1. – Tuesday 3. 2. 2015 · Hall 4.2 F21 Creative products, stimulating lectures, exciting award ceremonies. Don’t miss out on the opportunity to gain interesting inspirations for your business from manufacturers and retailers and get involved in discussions! Presenter: Christine Schmid. All lectures take approx. 45 min. The lectures are translated simultaneously into English. There will be time afterwards for questions and discussions. Participation is free of charge! The complete programme can be found from page 30 onwards. A cooperation of Messe Frankfurt and Atelier Silke Bosbach A Messe Frankfurt initiative. Innovation award “Creative Impulse” 2015 Saturday 31. 1. – Tuesday 3. 2. 2015 · Hall 4.2 G45 Paperworld Insider Saturday 31. 1. – Tuesday 3. 2. 2015 · Paperworld Plaza Lounge · Hall 3.1 C40 (Check-in also in the Creative Talks Area · Hall 4.2 F21) Admire all the products shortlisted for the award from a total of 4 categories and find out which of the products are most successful at combining creativity and innovation. Award Ceremony: Saturday 31. 1. 2015 at 12.00, Hall 4.2 F21 in the Creative Talks Area Are you a specialist retailer in stationery, office supplies, handicrafts and artists’ supplies? Are you involved in the book trade? Do you work in a bricks-and-mortar shop with up to 10 employees? If so, you can take advantage of the Paperworld Insider programme to enjoy exclusive benefits for a stress-free visit to the exhibition. Here you’ll find yourself right at the centre of the action. Forge new contacts and discover new insights for your business in a relaxed atmosphere. Participants must register in advance. If interested please register at the Insider check-in. 28 | 29 Creativeworld Creativeworld Trend Show Saturday 31. 1. – Tuesday 3. 2. 2015 · Hall 4.1 G41 11.00 Award ceremony · Creative Talks · Hall 4.2 F21 “Creative Hands Award” 12.00 Award ceremony · Creative Talks · Hall 4.2 F21 “Creative Impulse Award” 13.00 to 16.00 Hands-on activity with Silke Bosbach · Hall 4.2 F30 at Café Pillow Fight “Creative Hands” 14.00 Lectures · Creative Talks · Hall 4.2 F21 “Lighthouse Projects” Speakers: “Recycling: I Turn into Art What you Discard” Renate Hille Sunday 1. 2. 2015 11.00 Speakers: Siegfried Elsass, bit-Verlag, Angelika Wagener (designer, author, TV host), Sandra Linsin, OZ-Verlag, Gerlinde Karg, Verband Hobby-Kreativ, Andrej Suskavcevic, CHA (USA), Nancy Nally, Scrapbook Update (USA) Thomas Leu, Kunst & Kreativ Hayley Prendergast (USA), NAMTA Presenter: Susanne Bacon 12.00 “Guerilla-Knitting: Let’s Enmesh Everything!” Patricia Montag Lecture · Creative Talks · Hall 4.2 F21 “Craft & Hobby Association” Speaker: Andrej Suskavcevic, CHA (USA) 16.00 12.00 to 16.00 Hands-on activity with Silke Bosbach · Hall 4.2 F30 at Café Pillow Fight “Creative Hands” 13.00 Lecture · Creative Talks · Hall 4.2 F21 “Innovation: blackboard areas on fabric” Lecture · Creative Talks · Hall 4.2 F21 “Mixed media with paper reliefs” Speaker: Gitte Klausen / Schjerning Farver A / S Lecture · Creative Talks · Hall 4.2 F21 “DIY movement – successful cooperation between blogs and businesses in the creative industry” Speakers: Jutta Handrup & Maike Hedder (www.Kreativfieber.de) “Creativity & Spirituality: in Everything and Everyone!” Christine Schmid 15.00 Panel discussion · Creative Talks · Hall 4.2 F21 “Bonds & Boundaries – can the creative industry achieve more consumer impact?” Speaker: Polona Stropnik, RAYHER HOBBY GmbH 14.00 Lecture · Creative Talks · Hall 4.2 F21 “Benefit from the needlework boom – cross-selling products in the crafting retail” Speaker: Peter Nowotny, Art Creativ 15.00 Lecture · Creative Talks · Hall 4.2 F21 “Tape your style – creative projects with tape” Speaker: Andrea Arlt, Kip GmbH 16.00 Award ceremony · Creative Talks · Hall 4.2 F21 “Creative Ambassador” Initiated by bit-Verlag Weinbrenner GmbH & Co. KG 30 | 31 Creativeworld Saturday 31. 1. 2015 Monday 2. 2. 2015 10.00 Hands-on activity with Beate Winkler · Hall 4.2 F30 “Zentangle” 13.00 Zentangle is a meditative approach to design. It creates artistic illustrations with an amazing 3D feel. This new trend from the USA is easy to learn, enhances well-being and is a source of pleasure. Come along and experience it for yourself! Lecture · Creative Talks · Hall 4.2 F21 “Success from England: Mollie Makes conquers Germany – how similar are creative topics and their creators?” Speakers: Lara Watson, Mollie Makes (UK) Sandra Linsin, OZ-Verlags-GmbH A cooperation of Messe Frankfurt and beabea Design. 14.00 Panel discussion · Creative Talks · Hall 4.2 F21 “Fast-paced industry – Modification instead of innovation – Disregarding demand?” Speakers: Martina Lammel, Gerlinde Karg (Hobby-Kreativ), Monika Günnewig (Monogold) 11.30 Hands-on activity with Beate Winkler · Hall 4.2 F30 “Zentangle” Description: see 10:00 session 12.00 Lecture · Creative Talks · Hall 4.2 F21 “Zentangle – the meditative approach to design” Speaker: Beate Winkler, beabea Design 15.00 Lecture · Creative Talks · Hall 4.2 F21 “Ideas for cake decoration and home design” Speakers: Anke Bauer and Sabine Helmdach, Viva Decor GmbH 16.00 Lecture · Creative Talks · Hall 4.2 F21 “Gelatos – All-round creative with new chalks” Lecture · Creative Talks · Hall 4.2 F21 “How to take different paths with DIY magazines and non-books” Speakers: Kristin Günsel and Michael Zirn, frechverlag Daniela Kindervater, Panini Verlag Speaker: Silke Bachmann, Faber-Castell 16.30 Hands-on activity with Beate Winkler · Hall 4.2 F30 “Zentangle” Description: see 10:00 session 32 | 33 Creativeworld 11.00 Tuesday 3. 2. 2015 All-day Creativeworld at Facebook www.facebook.com/creativeworld Series of lectures · Foyer Hall 11.0, North “Webchance Academy” All-day series of events on the future of online marketing and retailing for visitors and exhibitors at all three exhibitions. Your chance to find out more about hitherto undreamt of digital possibilities for your business. Presenter: Alexander Limbrock. All lectures take approx. 45 min. The lectures are translated simultaneously into English. There will be time afterwards for questions and discussions. Participation is free of charge! B Creativeworld blog www.blog.creativeworld.messefrankfurt.com Utilise the many benefits of the Creativeworld Navigator app. With an exhibitor and product search, trends, a reminder function for lectures plus a ground and hall plan and much more. The complete programme can be found from page 36 onwards. 10.00 Hands-on activity with Beate Winkler · Hall 4.2 F30 “Zentangle” A cooperation of Messe Frankfurt and beabea Design. 11.00 Lecture · Creative Talks · Hall 4.2 F21 “The fascinating idea to label timber and paper products from good forest management” Speaker: Ulrich Malessa, Forest Stewardship Council (FSC) Germany 12.00 Lecture · Creative Talks · Hall 4.2 F21 “Zentangle – the meditative approach to design” Speaker: Beate Winkler, beabea Design 13.00 Lecture · Creative Talks · Hall 4.2 F21 “Known from the Cosplay scene – crafting with thermoplastic materials” Speaker: Ralf Matthias Gornetzki, myCostumes 14.30 Hands-on activity with Beate Winkler · Hall 4.2 F30 “Zentangle” Description: see 10:00 session 34 | 35 Creativeworld Zentangle is a meditative approach to design. It creates artistic illustrations with an amazing 3D feel. This new trend from the USA is easy to learn, enhances well-being and is a source of pleasure. Come along and experience it for yourself! Tuesday 3. 2. 2015 12.15 The Webchance Academy is a whole-day series of lectures for visitors and exhibitors at the three exhibitions Christmasworld, Paperworld and Creativeworld. · Why no bricks-and-mortar trader should do without mobile marketing · Mobile marketing for retail shops – the basics and first steps Presenter: Alexander Limbrock · Cost-benefit analysis using the example of a trade-fair exhibitor · Live demonstration with questions and answers Lecture · Foyer Hall 11.0, North “In Web-Wonderland: how small traders can make their mark on the Web” Speaker: Axel Hoehnke, Co-founder and Member of the Executive Board of the German MobileMonday Organisation/Managing Director, sembassy GmbH · Digital Service · New Proximity 13.00 · More Personalisation · Making friends with online coverage · Google AdWords – what is that actually? Speaker: Olaf Kolbrück, Editorial board etailment.de, Deutscher Fachverlag GmbH 10.45 · When does it make sense for me to use Google AdWords? · What do I have to watch out for? · Can I do it myself? Lecture · Foyer Hall 11.0, North “Online marketing in practice: successful advertising and selling on the internet” Speakers: Theresa Lippmann and Dennis Gaul, Online Campaigns Manager, Dexperty Messe Frankfurt Exhibition GmbH · Basics of online marketing – an all-channel survey · Especially for retailers: practical hints on online marketing activities Speakers: Patrick Bernhard and Jan Rodig, Managing Partner, tresmo digital consulting GmbH Lecture · Foyer Hall 11.0, North “Google AdWords for dealers – how to put your advertising success into terms you can measure” 13.45 Practice report · Foyer Hall 11.0, North “Launching and establishing an online shop: from idea to implementation” · Product selection · Marketing 11.30 Lecture · Foyer Hall 11.0, North “From occasional visitor to regular customer: achieving greater turnover in the retail trade through e-mail-marketing” · What is important to look out for here · What choice of possibilities does the retailer have when it comes to e-mail-marketing? · Which people are you allowed to address? · Which distribution channels are effective and inexpensive? · Dos & don’ts: the rules of direct dialogue Speaker: Nikolaus von Graeve, Managing Director, rabbit eMarketing GmbH 36 | 37 · Methods · Costs Speaker: Wieland Junge, Managing Director, Maritimia Webchance Academy 10.00 Lecture · Foyer Hall 11.0, North “New customers bring their mobiles with them: Smartphones and digital services at the point of sale” Tuesday 3. 2. 2015 14.30 Lecture · Foyer Hall 11.0, North “Extending your business models using multi-channel concepts” · New solutions to the channel conflict · Case study: stationary retailer starts e-commerce business · Online vs. offline or constructive cooperation after all? · Digital distribution: what is different about it and what makes the user tick? Speaker: Manuel Eckardt, Expert on the online marketing and retail business, HDNET GmbH & Co. KG 15.15 Lecture · Foyer Hall 11.0, North “Whatever the channel – the future of local trading is on the iPad” · To trade is to change, today more than ever · How e-commerce is changing the retail trade · Click-and-Collect, Same-Day-Delivery, Ship-from-Store · How even small retailers can profit from this development ·Using simple iPad software to map the necessary processes efficiently and with a minimal outlay 16.00 Lecture · Foyer Hall 11.0, North “Legal stumbling blocks in e-commerce” · Trademark, domain and competition law · The correct response to warning letters · Liability for links, content building · General terms and conditions, distance selling law · Consumer protection and instruction on the right of revocation Speaker: Dr. Jan Rasmus Ludwig, Lawyer, SCHULTE RIESENKAMPFF Rechtsanwaltsgesellschaft mbH 38 | 39 Webchance Academy Speaker: Christoph Brem, Managing Director, Inventorum Galleria Eingang Ground plan Entrance Eingang Galleria Entrance Galleria Galleria Galleria Entrance Galleria Messeturm Eingang Entrance Eingang Torhaus Entrance Torhaus Entrance Torhaus Galleria Messeturm Congress Center Galleria Eingang Entrance Torhaus Torhaus Messeturm Eingang Entrance Torhaus Agora Galleria Torhaus Galleria Messeturm Congress Center Messeturm Service-Center Torhaus Galleria Torhaus Eingang Entrance Eingang Torhaus Entrance Torhaus Entrance Eingang Portalhaus Entrance Torhaus Galleria Service-Center Eingang Entrance Torhaus Torhaus Galleria Torhaus Torhaus Service-Center Torhaus Service-Center TorhausGalleria Torhaus Galleria Service-Center Dependance Torhaus Torhaus Service-Center orhaus Service-Center Torhaus Dependance Torhaus Dependance Service-Center Torhaus Eingang Entrance Torhaus Eingang Entrance Torhaus 3.0 Eingang Entrance Torhaus 3.1 Eingang Entrance Eingang Torhaus 3.1Entrance C60 Torhaus 6.0 6.1 leather, computer accessories, paper Forum Eingang haus Dependance Messeturm City Paperworld Plaza Entrance NEW Messeturm Halle 3 Joint presentation of the membersCongress of the Center Agora Eingang Office Brands Industry Forum Association – Entrance Eingang Agora groups Eingang all product City Entrance Halle 3 Forum area)Congress Center Plaza Academy (presentation Agora Congress Center Halle 3 Entrance School materialsHalle 3 Forum Agora Eingang Gift items, albums, writing-paper Entrance diaries Agora Halle 3 Agora Paperworld Trend Show Eingang NEW International Sourcing Cargo Center Eingang Eingang Entrance Entrance Eingang Galleria Eingang Entrance Galleria Galleria Eingang Entrance Eingang City Messeturm Entrance Galleria Eingang Eingang Entrance Entrance Galleria City 8.0 Talks (presentation area) Eingang Trend Show Entrance Creativeworld Torhaus Eingang Entrance Galleria Eingang Entrance Torhaus Congress Agora Congress Eingang requisites & Garden decoration, Entrance Ribbons & Wrapping, Candles & Fragrances Torhaus Florists’ Galleria Agora Galleria Congress Torhaus Now in Hall 6.0 “Floral Fascination” Torhaus Eingang Eingang City Entrance City Congress Congress Entrance Torhaus Seasonal decoration Torhaus & Gifts, Christmas & Advent 9.1 Service-Center Torhaus 9.2 Torhaus Asian Eingang Entrance City Eingang Dependance Entrance Forum Galleria Torhaus Congress Center Dependance Eingang Entrance QualityEntrance Selection HallePortalhaus 3 Creative Galleria 4.1 Eingang Entrance City Eingang Eingang Entrance Entrance Galleria City Forum Eingang Entrance Forum Printer supplies + Accessories Agora Halle 3 Remanexpo, remanufacturing Eingang industry, OEM Entrance supplies HalleEingang 3 Exclusive stationery products Entrance Halle 3 Agora (paper, leather, accessories) 4.2 F21 Eingang Entrance Galleria Eingang& Garden decoration, Galleria 9.0 Florists’ requisites Eingang Entrance Seasonal decoration Torhaus Entrance Eingang Galleria Foyer 9.0 Service-Center Special presentation Entrance sets, Greeting cards, picture calendars Entrance City Creativeworld Hobby, art and craft supplies 4.1/4.2 Forum CargoAsian Center High 10.0 Forum Galleria Forum (Gift)wrapping, napkins, Eingang designs for Entrance Agora gift-wrapping paper/napkins Eingang 4.2 Fo Service-Center Agora Eingang Entrance Torhaus City Eingang Service-Center Congress CenterMesseturm Entrance Galleria Office supplies, notepads, writing paper, envelopes, Agora Eingang Torhaus Congress Center Entrance transparencies and labels, calendars, organizers, 10.1/10.2 40 | 41 Entrance Hall 3 Congress Center Writing & drawing utensils Forum 6.1 Dependance Torhaus Dependance Messeturm Congress Center Forum Cargo Center 4.0 Dependance Dependance CongressMesseturm Center 4.0 Eingang 5.1 Torhaus Dependance Entrance Torhaus Torhaus 5.1 Service-Center Torhaus Dependance Service-Center Torhaus Congress Center Forum Torhaus Messeturm Torhaus Service-Center Torhaus orhaus Dependance Entrance City Messeturm Christmas & Decoration Eingang Entrance Visual merchandising & Light, 11.0 Service-Center Torhaus Torhaus Torhaus Christmas & Advent Forum Eingang Entrance Torhaus Agora Foyer 11.0 Service-Center Christmasworld Forum (presentation area) Galleria 0 Torhaus Torhaus Publishers & Associations Agora Torhaus Galleria 1 Service-Center Trend Show Christmasworld, Torhaus Agora Dependance Special presentation “The Ice Hotel” Service-Center Cargo Center Torhaus Torhaus Agora Congress Forum Eingan Congress Entranc Eingang Halle 3 Entrance Eingang Entrance Halle 3 Halle 3 Forum Forum Forum Service Galleria Galleria Forum Service-Center Congress Torhaus Center Service overview N througho Fr ee W-L A gr ounds! on ti bi hi ex ut the Entrance Galleria Exhibition grounds Entrance Torhaus Restaurant M Minimarket Café/Bar P Newspaper stand C ATM cash machine B Banks Forum Fair Shop @ @net-line Entrance City Hall inspector Information First Aid +49 69 75 75-65 00 Police +49 69 75 75-65 55 Transport Entrance Portalhaus Underground railway (U-Bahn) Suburban railway (S-Bahn) Rebstock car park shuttle Airport shuttle Entrance Hall 3 INFORMATION STANDS THEME CAFÉS TORHAUS SERVICE CENTER Forest Stewardship Council (FSC e. V.) Hall 3.1 C80 In partnership with the “Blue Angel” eco-label, the German Forest Stewardship Council will be answering all questions relating to forest conservation and FSC certification at a designated information stand. Topics: paper consumption and conservation, recycling and resource management, optimal forest stewardship, office products and general information about the FSC system. Creative Trend Café 4.1 G40 Café Pillow Fight 4.2 F30 Café Card Foyer 5.1/6.1 Paperworld Plaza Terrace Outdoor Lounge Hall 3.1, North International Trade Fairs Information Stand Information about the consumer goods fairs held by Messe Frankfurt outside Germany. Level 0 Lost property Facility Manager Level 1 Kindergarten Level 3 Reception for Messe Frankfurt GmbH, information Level 4 Press center Church centre ATM (cash machine) Fair services and customer care Catalogue sales Level 2 Restaurant Fontana Hotel bookings Exhibitor care – Business centre exhibition management Supermarket Courier service Postal and shipping service S-Bahn (suburban train) station “Frankfurt am Main Messe” Meeting point Messe Frankfurt against Copying EU information stand on product protection at the Paperworld global stand, 4.1 Foyer. 42 | 43 Service Paperworld Global Stand 4.1 Foyer Messe Frankfurt Exhibition GmbH Postfach 15 02 10 60062 Frankfurt am Main, Germany Tel. +49 69 75 75-0 Fax +49 69 75 75-58 01 www.christmasworld.messefrankfurt.com www.paperworld.messefrankfurt.com www.creativeworld.messefrankfurt.com
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