Curriculum Vitae English Tineke Mantel Interim Professional Name and Address Name: Adress: Zipcode/Place: Mobile: Date of Birth: E-mail: Website: LinkedIn: Tineke Mantel Furkabaan 738 3524 ZM UTRECHT +31 6 41 97 14 49 21 april 1977 [email protected] www.tinekemantel.nl http://nl.linkedin.com/in/tinekemantel Education 2010 2002 1996 1994 1989 – – – – 2003 1998 1996 1994 PRINCE2 Foundation (ICM Opleidingen en Trainingen) Management Assistant ISBW Executive Secretary Schoevers Secretary Schoevers HAVO College Blaukapel Utrecht Courses 2012 2009 – 2010 2007 2006 2003 Writing Pronouncements Writing in the correct way (Boertiengroep) Effective Communication Vitae Nederland B.V. Basic Leading Vitae Nederland B.V. ‘Manage the Manager’ ISBW Profile I am a pro-active, self-taught professional in PMO (Program Management Office), management and maintenance. The most complex situations and structures are always challenging my creativity, which makes me perform best under healthy pressure. Page 1 of 5 My strengths are: • Observing, recognising and defining professionals and organisational needs, including point of improvement. • Organising, mobilising, empowering others to achieve goals. • Supporting other professionals, so they can perform better in their particular fields of expertise. • Taking responsibility for processes, claiming ownership of complex situations until they’re solved. • Self-starting punctual, project managing, form idea until the last steps of documentation. Personal Interests Photography, sports (running, swimming, cycling, skiing, speed skating), movies and music (playing the piano) Work experience 2014 09 – up to now - Freelance-assignment Company: CA Technologies B.V. Position: Personal Assistant Country Manager Activities: Provide specific departmental administrative support on a wide range of issues and projects as assigned. Answer phones, making proper referral or handling as appropriate. Prepare and process routine forms, documents and correspondence. Disseminate information to appropriate parties in a timely manner; monitors and/or followsup on appropriate items. Open, read, sort, prioritize and distribute incoming mail; ensure outgoing mail and packages are prepared properly and scheduled for delivery. Plan and organize work to ensure accurate and logical organization of files, documents and records; ensure effective control of forms; control confidentiality of files as necessary. Copy and/or fax documents. Monitor office supply inventory and order as necessary; ensure received supplies are correct and expensed appropriately; set-up and maintain tidiness within department/storage rooms. Coordinate domestic/international travel arrangements. Type and assist in designing presentations. Organize and expedite workflow to comply with deadlines and priorities. Manage multiple calendars. Coordinate onsite/offsite meetings under supervision; assist with meeting administrative duties as needed. Interact with outside vendors. Attend to any catering needs. Compile data and information sent to various agencies. Take basic meeting minutes; needs to ask others to review or clarify terms. Handle basic project tracking: (i.e., budget, database, time lines). Serve as point of contact for information regarding areas of responsibility. Interact effectively with various levels of management. Assist with special projects as requested by supervisor. Organize and expedite workflow through department so as to comply with deadlines and priorities. Page 2 of 5 2013 11 – 2014 09 - Freelance- assignment Company: CED Nederland B.V. Position: Personal Assistant CEO/CFO Activities: devising and maintaining office systems, including data management and filing; arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations; screening phone calls, enquiries and requests, and handling them when appropriate; meeting and greeting visitors at all levels of seniority; organising and maintaining diaries and making appointments; dealing with incoming email, faxes and post, often corresponding on behalf of the manager; carrying out background research and presenting findings; producing documents, briefing papers, reports and presentations; organising and attending meetings and ensuring the manager is well prepared for meetings; liaising with clients, suppliers and other staff. 2012 06 – 2013 11 - Freelance-assignment Company: EDSN Energie Dataservide Nederland Position: PMO Administrator iNMM Implementation New Marketmodel Activities: Integrate complex group schedules with various dependencies. Compose dub-reports to an integral program reporting. Designing, integrating and maintaining risk and issue logs at program level. Establishment and maintenance of financial records (including serving the reports). Manage timesheets. Manage program documentation. Preparing and taking minutes of the consultation program (collecting events, alert attention needy cases, distributing agenda and discuss documents, preparation of meeting reports, tracking or monitoring indicate action). Providing communication to all companies via news letters. 2012 01 – 2012 04 Freelance-assignment Company: Dermalink Position: Staff Member / Quality Management Activities: I was a helping hand to the board to develop the Quality Manual to prepare ourselves to the Quality Audit. 2011 09 – 2011 12 Freelance-assignment Company: Position: Taken: 2011 01 – 2011 12 Freelance-assignment 2 days a week from 09-12 2011, fulltime 01-09-2011 Company: Ministerie van Infrastructuur en Milieu Position: PMO NWO (Nieuwe Westelijke Oeververbinding) Activities: Supporting project NWO 2010 09 – 2010 – 12 Freelance-assignment Company: TNT Head Office in Hoofddorp Position: PMO Project Assistant IT Mail Carve Out Activities: Supporting project Mail Carve Out Page 3 of 5 3 days a week 365 / ArboNed Personal Assistant CEO Support to CEO 2009 09 – 2010 02 Freelance-assignment Company: ASR Nederland N.V. Position: Personal Assistant to the Board Activities: Right hand. Supporting in all ways 2009 04 – 2009 07 Freelance assignment Company: Position: Activities: St. Antonius Ziekenhuis Nieuwegein Personal Assistant of the Manager from the HR-department Supporting the Manager in all ways 2008 10 – 2009 04 Freelance-assignment Company: FCB Dienstverlenen in Arbeidsmarktvraagstukken Position: Secretary to the Board (official jobdiscription) Activities: The employees of the Board are the secretary’s of the Collective Labour Agreements of the line of industry’s: Day Care Center, Youth Care and Prosperity & Social Service. 2008 05 – 2008 08 Freelance-assignment Company: NYSE Euronext Position: Executive Assistant Director Legal & Regulations Activities: Full support of the director. 2008 03 – 2008 05 Freelance-assignment Company: Genzyme Europe B.V. Position: Executive Assistant Director Transplant Business Unit Europe Activities: Full support Director Transplant Business Unit Europe (from Switzerland, correspondence and communication in English). 2008 01 – 2008 02 Freelance-assignment Company: Acision Nederland B.V. Position: Executive Assistant Director Sales Department Activities: Full support Director Sales Department. 2006 09 – 2007 12 Freelance-assignment Company: The Boston Consulting Group Position: Executive Assistant Activities: Complete assistance of 2 Partners & Managing Directors. 2006 04 - 09 Freelance-assignment Company: De Orde van Medisch Specialisten Interim Position: Management Assistant Department: Quality and Advice Activities: - Support of Head of department Quality and Advice; - Several secretarial activities. Page 4 of 5 1999 – 2006 Company: Position: Department: Activities: Page 5 of 5 Universitair Medisch Centrum Utrecht (UMCU) Management Assistant Institute of Education - Official Secretary to several committees; - Coordination Hepatitis-B vaccinations; - Coordination Selection Procedure SUMMA; - Coordination ‘Studiegids’; - Coordination registration First year students Medical Science;
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