1. automotive and vehicles
2. certified pre-owned

WMO QMS TT-4
Geneva
20-22 January 2014
By C.A. Moloto & Geofrid Chikojo
Templ ref: PPT-ISO-colour.001 Doc Ref no: WMO QMS TT4
CONTENTS
 QMS implementation status within SADC
 Progress and challenges – certified members
 Progress and challenges – non certified members
 Regional activities and mentorship through MASA
 Other activities/mentorship
Templ ref: PPT-ISO-colour.001 Doc Ref no: WMO
QMS TT4
IMPLEMENTATION STATUS- AFRICA
Source: WMO
Templ ref: PPT-ISO-colour.001 Doc Ref no: WMO
QMS TT4
IMPLEMENTATION STATUS — SADC
Certified
Started
Not started
Templ ref: PPT-ISO-colour.001 Doc Ref no: WMO
QMS TT4
QMS IMPLEMENTATION PROGRESS & CHALLENGES – CERTIFIED MEMBERS
Country
Progress
Challenges/Lessons learned
Angola
•
•
Certified in 2013
1x Surveillance (Jul-Aug 2014)
•
NIL reported
Certified in 2008
Surveillance audits done 2x a year
External audits every 18 months
Certified in 2013
Program started in May 2014
Consultant was hired to assist with setting up the quality manual and
training of internal auditors
•
NIL reported
•
•
Limited government funding for the two processes.
Shortage of skilled personnel
Certified
•
•
•
•
•
•
Namibia
•
Certified in 2013
•
•
Shortage of manpower.
Communication was a challenge
•
•
•
•
•
Certified in 2011
•
Surveillance audit in March 2014
Achieved re-certification in Aug 2014
•
Internal auditor training provided by South African Bureau of Standards
(SABS) – Jan 2015
2nd phase of the training planned for 28 Feb 2015
•
•
Certified in 2013
An external surveillance audit was conducted in July 2014
•
Not reported
•
•
•
•
Certified in 2010
Achieved re-certification in 2013
Assessment done in 2014
Next re-certification audit in 2016
•
•
Lack of enough budget for QMS implementation
Calibration of instruments is still a big challenge (e.g. wind
instruments???)
Certified
Mauritius
Certified
Mozambique
Certified
South Africa
Certified
Zimbabwe
Calibration and maintenance of monitoring equipment's –
proper management system required
Customer feedback system
Certified
Tanzania
Certified
Templ ref: PPT-ISO-colour.001 Doc Ref no: WMO
QMS TT4
PROGRESS & CHALLENGES – NON CERTIFIED MEMBERS
Country
Progress
Challenges/Lessons learned
Botswana
•
•
•
•
QA manager was appointed in May 2013
QMS awareness was conducted from 21 – 22 May 2014
Two internal audits have been carried out
Botswana National Productivity Centre (BNPC) – assistance
with certification process
Plans for a certification audit in October 2014
•
High staff turnover
Project team set up in 2013
Awareness course training in Jan 2014
Internal auditor training in Aug 2014
1st internal audits in Sep 2014
External body to be hired in Nov 2014 to assist
with preparation for
ISO certification
Budget allocation approved
Program started in May 2014
Consultant was hired to assist with setting up the quality manual and
training of internal auditors
•
Not all the funds have been received
•
•
Limited government funding for the two
processes.
Shortage of skilled personnel
•
•
Consultant was hired in Nov 2013
Implementation plan was developed, time frame set for Nov 2014
•
•
•
Serious manpower shortage
Limited resources to implement QMS
Lack of commitment from everyone
•
SADEC French country consultancy services
•
•
•
No funding from government
No commitment from the executive
Two institutes proving aeronautical
meteorology in the DRC
•
•
•
Consultant in August 2013 to carry out a technical assessment
South Africa was approached in Nov 2014
Source of funding is being sought
•
•
No Government funding
Budget too small to implement QMS
Not certified
•
Not certified
•
•
•
•
•
Swaziland
•
•
•
Malawi
Not certified
Seychelles
Not certified
DRC
Not certified
Lesotho
Not certified
Templ ref: PPT-ISO-colour.001 Doc Ref no:
WMO QMS TT4
Regional activities/mentorship
 The MASA Aeronautical Meteorology Committee is tasked to
spearhead QMS in all member states
 MASA organized QMS workshop in Zambia 6-8 August 2015
 The workshop was attended by 14 countries
 Each member country presented the status of QMS implementation
and challenges experienced..
Templ ref: PPT-ISO-colour.001 Doc Ref no: WMO
QMS TT4
Regional activities/mentorship
 The following recommendations were formulated at the MASA
meeting:
• Members which have not met the deadlines should File a
difference with ICAO and copy WMO
• Top management of NMS should ensure that their Ministers are
made aware of the risks of not implementing QMS are not
implemented
• MASA to Train Trainers
• MASA to design a feedback mechanism on the QMS
implementation progress
Templ ref: PPT-ISO-colour.001 Doc Ref no: WMO
QMS TT4
Other activities/mentorship outside MASA
 TMA went on a mission to Saudi Arabia to help in the CA
planning/training – August 2014
 TMA also went to Nigeria to assist in CA planning/training July 2013
 Uganda is planning to visit TMA in Feb 2015 for QMS training
 A delegate from Lesotho visited South Africa for assistant in
the implementation of QMS
 The delegate was taken through QMS documentation
requirements
 A follow-up meeting is planned for early 2015
Templ ref: PPT-ISO-colour.001 Doc Ref no:
Conclusion/Recomendations
 Acknowledge the support provided by WMO, through regional
bodies (i.e. MASA) to help in the implementation of QMS
 Although this efforts have help in some regions, the road is still
long
 Given limited resources that exist, it is not possible to establish
effective twinning/mentorship programs
 In future, consideration should be made to make use of the so
called “foot soldiers” who will be dispatched to members where
there has been little or no progress to help set up QMS
 The foot soldiers should also provide training and make regular
follow-up and continuously report on the progress to WMO
Templ ref: PPT-ISO-colour.001 Doc Ref no:
THANK YOU!!
Templ ref: PPT-ISO-colour.001 Doc Ref no: WMO
QMS TT4