Creating a culture of community engagement Today’s workshop Agenda • • • • • • • • • • • • Welcome / introductions Introducing Subiaco The Subi story Think2030 – engagement in action Questions? One officer to three person team Bringing the organisation on the engagement journey Our community engagement handbook Activity – your choice Success stories Challenges and hurdles Questions? Introducing Subiaco Subiaco • Population • Institutions • Area • Transport • Organisation • Local community • Councillors • Service satisfaction The Subi Story Background • Change of CEO, change of culture • Organisational context – leadership • Strategic Management Plan prepared ‘traditionally’ in 2009 • Community engagement framework – who? • Legislative context – eastern states • Council decision to undertake visioning February 2010 to establish a community plan The Subi Story Council resolution – February 2010 That Council endorse: 1. the adoption of a community engagement approach by the city 2. the implementation of community visioning process for the development of a community plan Whole of organisation approach The Subi story The embodiment of community engagement • Director Community Development: project sponsor • Project manager and coordinator were seconded from the community development team • A year later, a project officer came on board • Think2030 was a whole of organisation project • Stage one began in July 2010 • From the inside out – whole organisation involvement The Subi Story Questions? From an officer to a three person team Cementing our position • New team created • Based in the Office of the CEO, alongside the communications team • Working closely with the CEO and executive leadership team, ultimately executive position • Key value and underlying belief of engagement being a way to do business, an approach to how we work Bringing the organisation on the engagement journey Step by step • What now? Think2030 is over.... • Staff focussed, not just community • CEO briefings • Changing the way some decisions were made, eg values project The engagement handbook The engagement handbook Training – the ‘why’ of community engagement Why are we here? Why do it? Do I need to do it? Is there a decision to be made? Ask the community? Are you mad?? Why it works? Benefits for the organisation Benefits for the community The engagement handbook Training – the ‘how’ of community engagement How to prepare for engagement How to plan for engagement How to design and do engagement How to evaluate engagement Having a champion “Mr Tindale, who has been Subiaco chief executive since 2008, said he hoped his legacy was strengthening community engagement” Western Suburbs Weekly, 7 January 2014 Workshop Get together and discuss • Challenges in your organisation • Similarities • Identifying gaps Success stories Success stories • Think2030 stage three • Playground installations • Pocket parks • Activity Centre Structure Plan Challenges and hurdles Challenges • Roundabout • Bunnings redevelopment • Structural reform • Car park number 12 Questions Questions ?