1. No category

Overview of service and diagnostics
1
___________________
Preface
options
2
___________________
Introduction
SIMOTION
SIMOTION SCOUT
Overview of service and diagnostics
options
Product Information
11/2010
3
___________________
Part I: Service on the device
Part II: Service without
SCOUT Engineering System
(PC-based, IT DIAG)
4
Part III: Service with SCOUT
5
___________________
Engineering System
6
___________________
Appendix
Legal information
Legal information
Warning notice system
This manual contains notices you have to observe in order to ensure your personal safety, as well as to prevent
damage to property. The notices referring to your personal safety are highlighted in the manual by a safety alert
symbol, notices referring only to property damage have no safety alert symbol. These notices shown below are
graded according to the degree of danger.
DANGER
indicates that death or severe personal injury will result if proper precautions are not taken.
WARNING
indicates that death or severe personal injury may result if proper precautions are not taken.
CAUTION
with a safety alert symbol, indicates that minor personal injury can result if proper precautions are not taken.
CAUTION
without a safety alert symbol, indicates that property damage can result if proper precautions are not taken.
NOTICE
indicates that an unintended result or situation can occur if the corresponding information is not taken into
account.
If more than one degree of danger is present, the warning notice representing the highest degree of danger will
be used. A notice warning of injury to persons with a safety alert symbol may also include a warning relating to
property damage.
Qualified Personnel
The product/system described in this documentation may be operated only by personnel qualified for the specific
task in accordance with the relevant documentation for the specific task, in particular its warning notices and
safety instructions. Qualified personnel are those who, based on their training and experience, are capable of
identifying risks and avoiding potential hazards when working with these products/systems.
Proper use of Siemens products
Note the following:
WARNING
Siemens products may only be used for the applications described in the catalog and in the relevant technical
documentation. If products and components from other manufacturers are used, these must be recommended
or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and
maintenance are required to ensure that the products operate safely and without any problems. The permissible
ambient conditions must be adhered to. The information in the relevant documentation must be observed.
Trademarks
All names identified by ® are registered trademarks of the Siemens AG. The remaining trademarks in this
publication may be trademarks whose use by third parties for their own purposes could violate the rights of the
owner.
Disclaimer of Liability
We have reviewed the contents of this publication to ensure consistency with the hardware and software
described. Since variance cannot be precluded entirely, we cannot guarantee full consistency. However, the
information in this publication is reviewed regularly and any necessary corrections are included in subsequent
editions.
Siemens AG
Industry Sector
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GERMANY
Copyright © Siemens AG 2010.
Technical data subject to change
Table of contents
1
Preface ...................................................................................................................................................... 5
1.1
2
Introduction................................................................................................................................................ 7
2.1
3
4
Preface...........................................................................................................................................5
Overview of service and diagnostics options.................................................................................7
Part I: Service on the device .................................................................................................................... 13
3.1
Overview ......................................................................................................................................13
3.2
3.2.1
3.2.2
3.2.3
3.2.4
3.2.5
3.2.6
3.2.7
3.2.8
3.2.9
LEDs ............................................................................................................................................15
Overview ......................................................................................................................................15
SIMOTION C................................................................................................................................16
SIMOTION P320-3/P350-3 ..........................................................................................................19
SIMOTION D4x5/D4x5-2 .............................................................................................................21
SIMOTION D410..........................................................................................................................24
Communication Board CBE30 .....................................................................................................27
Controller Extension CX32/CX32-2 .............................................................................................29
Control Unit CU320/CU320-2 ......................................................................................................31
Communication Board CBE20 .....................................................................................................33
3.3
7-segment display........................................................................................................................34
3.4
Interfaces .....................................................................................................................................35
3.5
HMI...............................................................................................................................................36
3.6
Backing up diagnostic data and non-volatile data .......................................................................40
3.7
Updating devices using the Device Update tool ..........................................................................40
3.8
3.8.1
3.8.2
3.8.3
Licensing/License key..................................................................................................................42
Overview ......................................................................................................................................42
Checking and amending licensing information ............................................................................43
Remedial measures in the event of loss......................................................................................43
Part II: Service without SCOUT Engineering System (PC-based, IT DIAG)............................................. 45
4.1
Overview ......................................................................................................................................45
4.2
Establishing a connection to the device.......................................................................................46
4.3
4.3.1
4.3.2
4.3.3
4.3.4
4.3.5
Device diagnostics .......................................................................................................................48
Overview ......................................................................................................................................48
I&M (identification & maintenance) data ......................................................................................50
Diagnostics buffer ........................................................................................................................51
System utilization .........................................................................................................................51
Analyzing user data .....................................................................................................................52
4.4
4.4.1
4.4.2
4.4.3
4.4.4
4.4.5
Diagnostic data and non-volatile data (retain data) .....................................................................53
Overview ......................................................................................................................................53
Backing up diagnostic data and non-volatile data .......................................................................54
Storing diagnostic data and non-volatile data..............................................................................56
Displaying diagnostic data via websites ......................................................................................57
Restoring non-volatile data ..........................................................................................................60
Overview of service and diagnostics options
Product Information, 11/2010
3
Table of contents
5
6
4.5
Backing up, updating, and restoring device data........................................................................ 61
4.6
User-defined service and diagnostics information ...................................................................... 62
Part III: Service with SCOUT Engineering System................................................................................... 63
5.1
Overview ..................................................................................................................................... 63
5.2
5.2.1
5.2.2
5.2.3
5.2.4
5.2.5
5.2.6
Going online ................................................................................................................................ 64
Overview ..................................................................................................................................... 64
PROFIBUS.................................................................................................................................. 65
Ethernet/PROFINET ................................................................................................................... 69
Going online without a user project............................................................................................. 74
Going online with a user project.................................................................................................. 74
Factory settings for SIMOTION devices ..................................................................................... 76
5.3
5.3.1
5.3.2
5.3.3
5.3.4
5.3.5
5.3.6
Device diagnostics ...................................................................................................................... 79
Overview ..................................................................................................................................... 79
Diagnostics buffer ....................................................................................................................... 82
System utilization ........................................................................................................................ 83
Userlog/Syslog ............................................................................................................................ 84
content.txt.................................................................................................................................... 85
Service overview ......................................................................................................................... 86
5.4
Ethernet/PROFINET topology..................................................................................................... 87
5.5
Comparing projects ..................................................................................................................... 88
5.6
Error handling in technology objects........................................................................................... 90
5.7
Advanced functions in the address list........................................................................................ 92
5.8
Testing programs ........................................................................................................................ 93
5.9
Commissioning functions ............................................................................................................ 93
Appendix.................................................................................................................................................. 95
6.1
6.1.1
6.1.2
6.1.3
6.1.4
Diagnostic data and non-volatile data (retain data) .................................................................... 95
Backing up during operation using a service selector switch ..................................................... 95
Backing up during ramp-up using a service selector switch or INI file ....................................... 97
Backing up during operation using IT DIAG................................................................................ 99
Restoring non-volatile data ....................................................................................................... 100
Index...................................................................................................................................................... 103
4
Overview of service and diagnostics options
Product Information, 11/2010
1
Preface
1.1
Preface
Contents
This document is part of the SIMOTION Service and Diagnostics documentation package.
Area of application
This manual is valid for SIMOTION V4.2.
Information in this manual
The following is a list of chapters included in this manual along with a description of the
information presented in each chapter.
● Part I: Service on the device
This chapter outlines the diagnostics options available on the device and contains
references to additional descriptions as well as descriptions relating to specific devices.
● Part II: Service without SCOUT Engineering System (PC-based, IT DIAG)
This chapter outlines the diagnostics options available with PC-based systems and with
IT DIAG, and contains references to additional descriptions.
● Part III: Service with SCOUT Engineering System
This chapter outlines the diagnostics options available with the SCOUT Engineering
System and contains references to additional descriptions.
● Appendix
The appendix contains detailed descriptions and guidelines relating to the individual
chapters.
● Index
Keyword index for locating information.
An overview of the SIMOTION documentation can be found in a separate list of references.
This documentation is included as electronic documentation in the scope of delivery of
SIMOTION SCOUT. It comprises 10 documentation packages.
The following documentation packages are available for SIMOTION V4.2:
● SIMOTION Engineering System
● SIMOTION System and Function Descriptions
● SIMOTION Service and Diagnostics
● SIMOTION IT
● SIMOTION Programming
Overview of service and diagnostics options
Product Information, 11/2010
5
Preface
1.1 Preface
● SIMOTION Programming - References
● SIMOTION C
● SIMOTION P
● SIMOTION D
● SIMOTION Supplementary Documentation
Additional information
Click the following link to find information on the the following topics:
● Ordering documentation/overview of documentation
● Additional links to download documents
● Using documentation online (find and search in manuals/information)
http://www.siemens.com/motioncontrol/docu
Please send any questions about the technical documentation (e.g. suggestions for
improvement, corrections) to the following e-mail address:
[email protected]
My Documentation Manager
Click the following link for information on how to compile documentation individually on the
basis of Siemens content and how to adapt this for the purpose of your own machine
documentation:
http://www.siemens.com/mdm
Training
Click the following link for information on SITRAIN - Siemens training courses for automation
products, systems and solutions:
http://www.siemens.com/sitrain
FAQs
You can find Frequently Asked Questions on the Service&Support pages under Product
Support:
http://support.automation.siemens.com
Technical support
Country-specific telephone numbers for technical support are provided on the Internet under
Contact:
http://www.siemens.com/automation/service&support
6
Overview of service and diagnostics options
Product Information, 11/2010
2
Introduction
2.1
Overview of service and diagnostics options
This manual lists the system diagnostics options available for SIMOTION devices. It also
contains references to additional manuals and online help texts featuring the detailed
information that is applicable in each case. The Manuals and Commissioning Manuals for
the individual platforms describe device-specific diagnostics options in detail.
Note
The full version of this manual is available as an online help containing links.
This manual (i.e. the PDF version) provides an overview of how this help text is organized
and structured. It does not include links to subjects that are only covered in the online help.
The relevant manual is referred to in each case.
Note
In the event of an error/fault (e.g. CPU STOP), analyze the entries in the diagnostics buffer.
You can access this in any of the scenarios covered here (Parts I to III). An overview of the
scenarios is provided later.
Comprehensive diagnostic data (Page 53) can be generated to enable the machine
manufacturer or SIEMENS to carry out a more in-depth analysis.
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Overview of functions associated with diagnostics options
Overview of service and diagnostics options
Product Information, 11/2010
7
Introduction
2.1 Overview of service and diagnostics options
Note
If you contact the hotline for support, you should provide a description of the error/fault
scenario that is as precise and detailed as possible.
Depending on the nature of the error/fault, the following information may be useful:
• Diagnostics buffer backup data (see also the descriptions of scenarios without the
SCOUT Engineering System (Page 54) and with the SCOUT Engineering System
(Page 79))
• Full alarm messages with numbers and all additional information
• State of LEDs/7-segment displays
• Installed software versions (SIMOTION SCOUT > Help > Information > System info...)
• Screenshots of error/fault messages and/or dialogs
8
Overview of service and diagnostics options
Product Information, 11/2010
Introduction
2.1 Overview of service and diagnostics options
Part I
Service on the device (Page 13)
Part I describes the diagnostics and service options that can be implemented directly on the
device.
Figure 2-2
Example: D4x5 module
Figure 2-3
Example - SIMOTION P350 - P state
Overview of service and diagnostics options
Product Information, 11/2010
9
Introduction
2.1 Overview of service and diagnostics options
Part II
Service without SCOUT Engineering System (PC-based, IT DIAG) (Page 45)
Part II describes the service options that can be implemented without the SCOUT
Engineering System, via the Ethernet interface of SIMOTION devices. Diagnostic functions
can be viewed using an Internet browser.
10
Figure 2-4
Example: IT DIAG - diagnostics in browser
Figure 2-5
Example: Simplified websites, e.g. for PDA or MP277
Overview of service and diagnostics options
Product Information, 11/2010
Introduction
2.1 Overview of service and diagnostics options
Part III
Service with SCOUT Engineering System (Page 63)
Part III presents the comprehensive range of SIMOTION SCOUT Engineering System
functions that are available for error/fault diagnostics.
Figure 2-6
Example: SIMOTION SCOUT, Device diagnostics
Overview of service and diagnostics options
Product Information, 11/2010
11
Introduction
2.1 Overview of service and diagnostics options
12
Overview of service and diagnostics options
Product Information, 11/2010
3
Part I: Service on the device
3.1
Overview
The device hardware offers various displays and interfaces that may be used for diagnostics
purposes. Diagnostic information can be displayed either directly on the device (e.g. by
means of LEDs) or indirectly (e.g. HMI via Ethernet interface). In the case of SIMOTION D, a
service selector switch can be used to initiate a backup of diagnostic data on the device and
write this to the memory card.
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Interfaces and front panel elements - example of SIMOTION D425 and SIMOTION D435
Overview of service and diagnostics options
Product Information, 11/2010
13
Part I: Service on the device
3.1 Overview
Service selector switch/button
The service selector switch enables diagnostic data backed up in a SIMOTION device in the
event of an error/fault to be stored offline without SIMOTION SCOUT. For details, please
refer to Backing up diagnostic data and non-volatile data (Page 40).
SIMOTION D modules have a service selector switch that is important for service and
diagnostic functions. In "normal" operation, this switch must remain in the 0 position. See
also Backing up during operation using a service selector switch (Page 95) and Backing up
during ramp-up using a service selector switch or INI file (Page 97).
With SIMOTION P320-3/P350-3, virtual versions of the service selector and mode switches
and the LEDs appear in the SIMOTION P state application. See also Backing up during
operation using a service selector switch (Page 95) and Backing up during ramp-up using a
service selector switch or INI file (Page 97).
SIMOTION C does not provide any switches on the device for diagnostic functions.
Errors/faults and states are displayed by means of LEDs.
Part II (Page 53) contains a detailed description of how diagnostic data and non-volatile data
should be handled.
Mode switch
You can use the mode switch to set the operating mode on the device. With SIMOTION P,
the function of this switch is implemented by means of the SIMOTION P state application. It
is also possible to change the operating mode via SIMOTION SCOUT.
Operating modes, based on the example of SIMOTION D4x5:
● RUN
SIMOTION D4x5 is processing the user program.
The technology packages are active in this state.
They can execute commands from the user program.
● STOPU
SIMOTION D4x5 is not processing a user program.
The technology packages are active. Test and commissioning functions can be executed.
The I/O modules are in a safe state. This means, for example, that digital outputs are
"LOW" and analog outputs are de-energized or at zero current.
● STOP
SIMOTION D4x5 is not processing a user program.
It is possible to load an entire user program.
All system services (communication, etc.) are active.
The I/O modules are in a safe state. This means, for example, that digital outputs are
"LOW" and analog outputs are de-energized or at zero current.
The technology packages are not active.
● MRES
Switch position for overall reset of the module.
Note
Please take note of the information in the Manuals for the switches.
14
Overview of service and diagnostics options
Product Information, 11/2010
Part I: Service on the device
3.2 LEDs
Additional information
● Links in the Guides menu of the online help
● SIMOTION C Operating Instructions
● SIMOTION D4x5 Manual
● SIMOTION D4x5 Commissioning and Hardware Installation Manual
● SIMOTION D4x5-2 Manual
● SIMOTION D4x5-2 Commissioning and Hardware Installation Manual
● SIMOTION D410 Manual
● SIMOTION D410 Commissioning Manual
● SIMOTION P320-3 and Panels Manual
● SIMOTION P350-3 and Panels Manual
3.2
LEDs
3.2.1
Overview
Every SIMOTION device features LEDs that are used for device diagnostics. The LED
displays indicate the different operating modes and any errors/faults that occur. They do so
by lighting up, flashing, or flickering in different colors.
With SIMOTION P320-3/P350, representations of the LEDs appear in the SIMOTION P state
application.
Note
A STOPU LED may also light up if an axis control panel is activated.
The STOPU LED flickers when a CF/MMC card is being formatted.
This does not indicate an error/fault.
See also
Overview (Page 53)
Backing up diagnostic data and non-volatile data (Page 40)
Backing up during operation using a service selector switch (Page 95)
Backing up during ramp-up using a service selector switch or INI file (Page 97)
Part II: Service without SCOUT Engineering System (PC-based, IT DIAG) (Page 45)
Overview of service and diagnostics options
Product Information, 11/2010
15
Part I: Service on the device
3.2 LEDs
3.2.2
SIMOTION C
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Note
The SIMOTION C Operating Instructions contain a detailed description of the LED displays,
including all the possible combinations and flashing frequencies.
16
Overview of service and diagnostics options
Product Information, 11/2010
Part I: Service on the device
3.2 LEDs
Typical errors
Table 3- 1
Error
Typical errors
Frequent causes
Remedy
SF LED lights up red (error/fault state on the SIMOTION C)
•
•
An event which can be
acknowledged is pending (alarm,
message, note)
A fault has occurred that does not
allow a response from the user
program
Acknowledge the event.
Switch the SIMOTION device off and then on
again.
SF LED flashes red (error/fault state on the SIMOTION C)
•
License missing for licensed
technology/optional objects
Check the licenses.
5 VDC does not light up (supply voltage for electronics)
•
•
•
•
No line supply connected or
switched on
No specified load current supply
connected
Module not connected correctly
Defective module
Check the line supply connection and the
module
STOP LED lights up yellow (control is in STOP mode - diagnostics with Engineering System or IT
DIAG)
•
•
•
I/O access error
Program error
(e.g. floating point exception)
Technological alarms with CPU
STOP response
Correct I/O access
Localize error:
Check entries in the device diagnostics
Example:
Entry "Operating mode transition blocked"
-> check error before this
-> entry "I/O access error"
STOP LED flashes yellow (overall reset request)
•
•
Memory card has been removed
The non-volatile data does not
match up with the project on the
memory card
Overall reset
STOPU LED lights up or flashes yellow (control in STOP mode of user program)
•
•
•
The technology packages are active
The user program is not active or is
faulty
Device stuck at startup task
Overview of service and diagnostics options
Product Information, 11/2010
Check the entries in the diagnostics buffer and
the user program.
Switch the control to RUN mode.
17
Part I: Service on the device
3.2 LEDs
Error
Frequent causes
Remedy
BUS1F, BUS2F LED lights up red (fault on PROFIBUS DP interface)
•
•
•
•
•
•
Table 3- 2
Error
Terminating resistor missing or in
the wrong place
Not all of the connected devices are
switched on
Cabling fault
Incorrect baud rate configured or
incorrect baud rate set on a bus
node
Configuration error
Parameter assignment error
Check terminating resistor,
bus nodes,
cabling,
baud rate,
configuration settings,
and configuration in HW Config
Typical C240 PN errors
Frequent causes
Remedy
PROFINET Link LED does not light up
•
•
There is no physical connection
The connected device is not
switched on
Check the cabling, connectors, and device.
PROFINET Activity LED does not light up continuously
•
There is no message frame traffic
If the Link LED is green, use a ping command
to check that the system is ready for
communication
PROFINET Fault LED lights up (bus fault)
•
•
•
No physical connection to a
subnet/switch
Incorrect transmission rate
Full duplex transmission is not
activated
Check configuration settings,
check IO device,
check connection
PROFINET Fault LED flashes red (bus fault)
•
•
•
Failure of a connected I/O device
Check configuration settings,
check IO device
At least one of the assigned I/O
devices cannot be addressed
Incorrect or no configuration settings
PROFINET Sync LED does not light up or flashes
•
SIMOTION C task system is not
synchronized with the send cycle of
PROFINET IO IRT
Check configuration settings,
check error message in SINAMICS diagnostics
buffer
Additional information
● Links in the Guides menu of the online help
● SIMOTION C Operating Instructions
18
Overview of service and diagnostics options
Product Information, 11/2010
Part I: Service on the device
3.2 LEDs
3.2.3
SIMOTION P320-3/P350-3
The LEDs and mode switch, which are implemented as hardware on other SIMOTION
platforms, are displayed in virtual form on the SIMOTION P system screen.
This is achieved via the SIMOTION P state application.
Figure 3-3
SIMOTION P state
Note
The relevant Manual/Commissioning Manual contains a detailed description of the LED
displays, including all the possible combinations and flashing frequencies.
Typical errors
Table 3- 3
Error
Typical errors
Frequent causes
Remedy
SF LED lights up red (error/fault state on the SIMOTION P)
•
•
An event which can be
acknowledged is pending (alarm,
message, note)
A fault has occurred that does not
allow a response from the user
program
Acknowledge the event.
Switch the SIMOTION device off and then on
again.
SF LED flashes red (error/fault state on the SIMOTION P)
•
License missing for licensed
technology/optional objects
Overview of service and diagnostics options
Product Information, 11/2010
Check the licenses.
19
Part I: Service on the device
3.2 LEDs
Error
Frequent causes
Remedy
STOP LED lights up yellow (SIMOTION P in STOP mode)
•
•
•
I/O access error
Program error
(e.g. floating point exception)
Technological alarms with CPU
STOP response
Correct I/O access
Localize error:
Check entries in the device diagnostics
Example:
Entry "Operating mode transition blocked"
-> check error before this
-> entry "I/O access error"
STOP LED flashes yellow (overall reset request)
•
•
Memory card has been removed
The non-volatile data does not
match up with the project on the
memory card
Overall reset
STOPU LED lights up or flashes yellow (SIMOTION P in STOP user program mode)
•
•
•
The technology packages are active
The user program is not active or is
faulty
Device stuck at startup task
Check the entries in the diagnostics buffer and
the user program.
Switch the control to RUN mode.
BUS1F, BUS2F LED (error/fault state on PROFIBUS DP interface, P350-3 only)
•
•
•
•
•
•
Terminating resistor missing or in
the wrong place
Not all of the connected devices are
switched on
Cabling fault
Incorrect baud rate configured or
incorrect baud rate set on a bus
node
Configuration error
Parameter assignment error
Check terminating resistor,
bus nodes,
cabling,
baud rate,
configuration settings,
and configuration in HW Config
Additional information
● Links in the Guides menu of the online help
● SIMOTION P320-3 and Panels Manual
● SIMOTION P320-3 and Panels Commissioning and Hardware Installation Manual
● SIMOTION P350-3 and Panels Manual
● SIMOTION P350-3 and Panels Commissioning and Hardware Installation Manual
20
Overview of service and diagnostics options
Product Information, 11/2010
Part I: Service on the device
3.2 LEDs
3.2.4
SIMOTION D4x5/D4x5-2
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LED displays on the device - example of SIMOTION D4x5-2
In addition to the SIMOTION devices themselves, optional modules and interfaces such as
PROFINET interface CBE30 for D4x5 also feature LEDs for displaying states and error/fault
diagnostics.
Note
The relevant Commissioning Manuals contain a detailed description of the LED displays,
including all the possible combinations and flashing frequencies.
Overview of service and diagnostics options
Product Information, 11/2010
21
Part I: Service on the device
3.2 LEDs
Typical errors
Table 3- 4
Error
Typical errors
Frequent causes
Remedy
RDY LED lights up red (SIMOTION D or SINAMICS Integrated error/fault)
•
SINAMICS Integrated has not
ramped up or is faulty
Correct and acknowledge fault
Acknowledgment carried out with e.g. operator
panel, engineering tool, etc. connected
STOP LED lights up yellow (control is in STOP mode - diagnostics with Engineering System or IT
DIAG)
•
•
•
I/O access error
Program error
(e.g. floating point exception)
Technological alarms with CPU
STOP response
Correct I/O access
Localize error:
Check entries in the device diagnostics
Example:
Entry "Operating mode transition blocked"
-> check error before this
-> entry "I/O access error"
STOP LED flashes yellow, slow flashing (0.5 Hz) (overall reset request)
•
•
Memory card has been removed
The non-volatile data does not
match up with the project on the
memory card
Overall reset
SU/PF LED lights up or flashes yellow, fast flashing (2 Hz) (control in STOP mode of user program)
•
•
•
The technology packages are active
The user program is not active or is
faulty
Device stuck at startup task
Check the entries in the diagnostics buffer and
the user program.
Switch the control to RUN mode.
SF LED lights up red (error/fault state on the SIMOTION D)
•
An event which can be
acknowledged is pending (alarm,
message, note)
Acknowledge the event.
SF LED flashes red, slow flashing (0.5 Hz) (error/fault state on the SIMOTION D)
•
License missing for licensed
technology/optional objects
Check the licenses.
DP, DP/MPI LED lights up red (bus fault)
•
•
•
•
Terminating resistor missing or in
the wrong place
Not all of the connected devices are
switched on
Cabling fault
Incorrect baud rate configured or
incorrect baud rate set on a bus
node
Check terminating resistor, bus node, cabling,
and configuration settings
PN LED flashes red (bus fault)
•
•
•
22
Failure of a connected I/O device
Check configuration settings,
check IO device
At least one of the assigned I/O
devices cannot be addressed
Incorrect or no configuration settings
Overview of service and diagnostics options
Product Information, 11/2010
Part I: Service on the device
3.2 LEDs
Error
Frequent causes
Remedy
SY/MT LED does not light up or flashes
•
•
SIMOTION D4xx task system is not
synchronized with the send cycle of
PROFINET IO IRT
SINAMICS Integrated and ext. DP
interfaces are not yet synchronized
with the PROFINET IO IRT cycle
Check configuration settings,
check error message in SINAMICS diagnostics
buffer
OPT LED lights up/flashes red, slow flashing (0.5 Hz)
•
•
Bus fault (CBE30 in the case of
Check devices (still set to factory settings?),
D4x5):
check connection,
– Failure of a connected I/O device check cycle
– At least one of the assigned I/O
devices cannot be addressed
– Incorrect or no configuration
settings
Firmware download faulty
Link LED does not light up
•
•
There is no physical connection
The connected device is not
switched on
Check the cabling, connectors, and device.
Activity LED does not light up
•
There is no message frame traffic
If the Link LED is green, use a ping command
to check that the system is ready for
communication
Additional information
● Links in the Guides menu of the online help
● SIMOTION D4x5 Commissioning and Hardware Installation Manual
● SIMOTION D4x5-2 Commissioning and Hardware Installation Manual
● S120 Control Units and Supplementary System Components Manual
See also
Communication Board CBE30 (Page 27)
Overview of service and diagnostics options
Product Information, 11/2010
23
Part I: Service on the device
3.2 LEDs
3.2.5
SIMOTION D410
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LED displays on the D410 device
Note
The Commissioning Manual contains a detailed description of the LED displays, including all
the possible combinations and flashing frequencies.
Typical errors
Table 3- 5
Error
Typical errors
Frequent causes
Remedy
RDY LED lights up red (SIMOTION D or SINAMICS Integrated error/fault)
•
SINAMICS Integrated has not
ramped up or is faulty
Correct and acknowledge fault
Acknowledgment carried out with e.g. operator
panel, engineering tool, etc. connected
SF/BF LED lights up red (error/fault state on the SIMOTION D)
•
An event which can be
acknowledged is pending (alarm,
message, note)
Acknowledge the event.
SF/BF LED flashes red, slow flashing (0.5 Hz) (error/fault state on the SIMOTION D)
•
24
License missing for licensed
technology/optional objects
Check the licenses.
Overview of service and diagnostics options
Product Information, 11/2010
Part I: Service on the device
3.2 LEDs
Error
Frequent causes
Remedy
SF/BF LED flashes red, fast flashing (2 Hz) (bus fault)
•
A bus fault is pending
– PROFIBUS master
–
At least one slave is missing
PROFIBUS slave
–
No parameter assignment
master found
PROFINET
Check
the bus nodes,
cabling,
configuration settings,
and configuration in HW Config.
Failure of a connected I/O
device; at least one of the
assigned I/O devices cannot be
addressed; incorrect or no
configuration settings
RUN/STOP LED lights up red (control is in STOP mode - diagnostics with Engineering System or
IT DIAG)
•
Ramp-up of the D410 without
CompactFlash Card or with
CompactFlash Card without valid
operating system (the bootloader
may be defective)
Check the CompactFlash Card.
RUN/STOP LED lights up yellow
Control is in stop mode - diagnostics with Engineering System or IT DIAG
•
•
•
I/O access error
Program error
(e.g. floating point exception)
Technological alarms with CPU
STOP response
Correct I/O access
Localize error:
Check entries in the device diagnostics
Example:
Entry "Operating mode transition blocked"
-> check error before this
-> entry "I/O access error"
Control in STOP mode of user program
•
•
•
The technology packages are active
The user program is not active or is
faulty
Device stuck at startup task
Check the entries in the diagnostics buffer and
the user program.
Switch the control to RUN mode.
RUN/STOP LED flashes yellow, slow flashing (0.5 Hz) (overall reset request)
•
•
Memory card has been removed
The non-volatile data does not
match up with the project on the
memory card
Overall reset
OUT > 5V does not light up (electronic power supply for measuring system)
•
Electronic power supply for
measuring system <= 5 V
Overview of service and diagnostics options
Product Information, 11/2010
The electronic power supply is configured for
5 V encoders. If you wish to connect a 24 V
encoder, please check the parameter settings.
25
Part I: Service on the device
3.2 LEDs
Additional information
● Links in the Guides menu of the online help
● SIMOTION D410 Manual
● SIMOTION D410 Commissioning Manual
● S120 Control Units and Supplementary System Components Manual
26
Overview of service and diagnostics options
Product Information, 11/2010
Part I: Service on the device
3.2 LEDs
3.2.6
Communication Board CBE30
The device is connected to PROFINET IO using the Communication Board Ethernet CBE30
interface module for SIMOTION D4x5. The module supports PROFINET IO with isochronous
Realtime Ethernet (IRT), PROFINET IO with RT, and standard TCP/IP communication. The
Option Board has an X1400 interface with four ports and integrated switch functionality.
Note
A CBE30 can only be inserted into a SIMOTION D4x5. It cannot be inserted into a
SIMOTION D4x5-2. SIMOTION D445-2 DP/PN and D455-2 DP/PN feature an onboard
PROFINET IO interface.
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Communication Board Ethernet CBE30
Figure 3-7
D4x5 example: Inserting a CBE30
Overview of service and diagnostics options
Product Information, 11/2010
27
Part I: Service on the device
3.2 LEDs
Typical errors
Table 3- 6
Error
Typical errors
Frequent causes
Remedy
Link LED does not light up
•
•
There is no physical connection
The connected device is not
switched on
Check the cabling, connectors, and device.
Activity LED does not light up
•
There is no message frame traffic
If the Link LED is green, use a ping command
to check that the system is ready for
communication
Fault LED lights up red (bus fault)
•
•
•
No physical connection to a
subnet/switch
Incorrect transmission rate
Full duplex transmission is not
activated
Check configuration settings,
check IO device,
check connection
Fault LED flashes red (bus fault)
•
•
•
Failure of a connected I/O device
Check configuration settings,
check IO device
At least one of the assigned I/O
devices cannot be addressed
Incorrect or no configuration settings
Sync LED does not light up or flashes
•
•
SIMOTION D task system is not
synchronized with the send cycle of
PROFINET IO IRT
SINAMICS Integrated and ext. DP
interfaces are not yet synchronized
with the PROFINET IO IRT cycle
Check configuration settings,
check error message in SINAMICS diagnostics
buffer
Additional information
● Links in the Guides menu of the online help
● SIMOTION D4x5 Commissioning and Hardware Installation Manual
● SIMOTION D4x5-2 Commissioning and Hardware Installation Manual
28
Overview of service and diagnostics options
Product Information, 11/2010
Part I: Service on the device
3.2 LEDs
3.2.7
Controller Extension CX32/CX32-2
The Controller Extension enables scaling of the drive-side computing power of products
within the SIMOTION D range. This allows additional drives to be connected, for example.
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LED displays - example of CX32
Note
The SIMOTION D4x5 Commissioning and Hardware Installation Manual and the SIMOTION
D4x5-2 Commissioning and Hardware Installation Manual contain detailed descriptions of
the LED displays, including all the possible combinations and flashing frequencies.
Overview of service and diagnostics options
Product Information, 11/2010
29
Part I: Service on the device
3.2 LEDs
Typical errors
Table 3- 7
Error
Typical errors
Frequent causes
Remedy
RDY LED does not light up (power supply)
•
The electronic power supply is
missing or outside the permissible
tolerance range
Check power supply
RDY LED lights up red (fault or ramp-up)
•
•
At least one fault is pending (e.g.
RESET, watchdog monitoring, basic
system error)
CX32/CX32-2 is ramping up
Check messages in diagnostics buffer
RDY LED flashes red (boot error)
•
Boot error (e.g. firmware cannot be
loaded into the RAM)
Check connection to SIMOTION,
check data on CompactFlash Card,
reinstall firmware if necessary
RDY LED flashes yellow (load firmware)
•
•
Unable to load firmware into RAM
Firmware checksum error (CRC
error)
Check whether CompactFlash Card of D4x5
has been inserted correctly and is firmly in
place
Replace CompactFlash Card of D4x5
Voltage Off/On
DP1 LED lights up red
•
•
•
Not all of the connected devices are
switched on
Cabling fault
CX32/CX32-2 not ready to run
(e.g. after switch-on)
Check cabling and configuration settings
Check messages in diagnostics buffer
Additional information
● Links in the Guides menu of the online help
● SIMOTION D4x5 Commissioning and Hardware Installation Manual
● SIMOTION D4x5-2 Commissioning and Hardware Installation Manual
30
Overview of service and diagnostics options
Product Information, 11/2010
Part I: Service on the device
3.2 LEDs
3.2.8
Control Unit CU320/CU320-2
The Control Unit is a central control module in which closed-loop and open-loop functions
are implemented for Line Modules and/or Motor Modules.
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LED displays - example of CU320
Note
The SINAMICS S120 Control Units and Supplementary System Components Manual
contains a detailed description of the LED displays, including all possible combinations and
flashing frequencies.
Overview of service and diagnostics options
Product Information, 11/2010
31
Part I: Service on the device
3.2 LEDs
Typical errors
Table 3- 8
Error
Typical errors
Frequent causes
Remedy
RDY LED does not light up (power supply)
•
The electronic power supply is
missing or outside the permissible
tolerance range
Check power supply
RDY LED lights up red (fault or ramp-up)
•
•
At least one fault is pending (e.g.
RESET, basic system error)
CU320/CU320-2 is ramping up
Check messages in diagnostics buffer
RDY LED flashes red
•
Boot error (e.g. firmware cannot be
loaded into the RAM)
Check data on CompactFlash Card,
reinstall firmware if necessary
DP1 LED lights up red
•
•
•
•
Terminating resistor missing or in
the wrong place
Not all of the connected devices are
switched on
Cabling fault
Incorrect baud rate configured or
incorrect baud rate set on a bus
node
Check terminating resistor, bus node, cabling,
and configuration settings
DP1 LED flashes orange (load firmware)
•
•
Unable to load firmware into RAM
Firmware checksum error (CRC
error)
Check whether CompactFlash Card has been
inserted correctly and is firmly in place
Replace CompactFlash Card
Voltage Off/On
OPT LED does not light up
•
•
•
The electronic power supply is
missing or outside the permissible
tolerance range
Option Board not present
No corresponding drive object
created
Check power supply
Check Option Board
Create drive object
OPT LED lights up red
•
•
At least one fault is pending
Option Board not ready to run (e.g.
after switch-on)
Check messages in diagnostics buffer
Additional information
● Links in the Guides menu of the online help
● SINAMICS S120 Control Units and Supplementary System Components Manual
32
Overview of service and diagnostics options
Product Information, 11/2010
Part I: Service on the device
3.2 LEDs
3.2.9
Communication Board CBE20
The device is connected to PROFINET IO using the Communication Board Ethernet CBE20
interface module for SINAMICS S120. The module supports PROFINET IO with isochronous
Realtime Ethernet (IRT), PROFINET IO with RT, and standard TCP/IP communication. The
Option Board has an X1400 interface with four ports and integrated switch functionality.
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Communication Board Ethernet CBE20
Table 3- 9
Typical errors
Typical errors
Error
Frequent causes
Remedy
Link LED does not light up
•
•
There is no physical connection
The connected device is not
switched on
Check the cabling, connectors, and device.
Activity LED does not light up
•
There is no message frame traffic
If the Link LED is green, use a ping command
to check that the system is ready for
communication
Fault LED lights up red (bus fault)
•
•
•
No physical connection to a
subnet/switch
Incorrect transmission rate
Full duplex transmission is not
activated
Check configuration settings,
check IO device,
check connection
Fault LED flashes red (bus fault)
•
•
•
Failure of a connected I/O device
Check configuration settings,
check IO device
At least one of the assigned I/O
devices cannot be addressed
Incorrect or no configuration settings
Overview of service and diagnostics options
Product Information, 11/2010
33
Part I: Service on the device
3.3 7-segment display
Error
Frequent causes
Remedy
Sync LED does not light up
•
If the Link LED is green:
Control Unit task system is not
synchronized with the IRT cycle
clock. An internal substitute cycle
clock is generated.
Check configuration settings,
check error message in diagnostics buffer
Additional information
● SINAMICS S120 Control Units and Supplementary System Components Manual
3.3
7-segment display
In the case of SIMOTION D4x5/D4x5-2 and P350, a 7-segment display is used to indicate
the SIMOTION state.
Meanings of the displays
● 6 - RUNNING
SIMOTION has ramped up and the cyclic tasks are activated
● 0-5, a-f - internal states (displayed during ramp-up)
If a state ≠ 6 is displayed continuously during ramp-up (i.e. for more than 3 minutes),
please analyze the diagnostics buffer. If necessary, contact the hotline to clarify the
meaning of the display.
● Flashing point
Communication is taking place between SIMOTION and SINAMICS Integrated
Additional information
● Links in the Guides menu of the online help
● SIMOTION D4x5 Commissioning and Hardware Installation Manual
● SIMOTION D4x5-2 Commissioning and Hardware Installation Manual
● SIMOTION P350-3 and Panels Manual
34
Overview of service and diagnostics options
Product Information, 11/2010
Part I: Service on the device
3.4 Interfaces
3.4
Interfaces
SIMOTION devices feature integrated interfaces, to which an HMI device or engineering PC,
for example, can be connected for the purpose of reading out diagnostic information. This
equipment is connected via either a PROFIBUS or PROFINET/Ethernet interface.
Use the following tools or software for reading out the information:
● SIMOTION SCOUT Engineering System (see Part III: Service with SCOUT Engineering
System (Page 63))
● IT DIAG Web interface via Web browser (see Part II: Service without SCOUT Engineering
System (PC-based, IT DIAG) (Page 45))
● HMI devices, e.g. WINCC flexible
Bus analyzer for diagnosing bus or device faults:
● PROFIBUS DP, e.g.
– SIMATIC ET200 diagnostic repeater
– SIMATIC diagnostic repeater for PROFIBUS DP
– BT 200 physical bus test device for PROFIBUS DP
(http://support.automation.siemens.com/WW/view/de/19550810)
● PROFINET/Ethernet, e.g.
– BANY PNIO (http://www.industry.siemens.com/industrialservices/it/de/PRODUCTS/DIAGNOSTICS/BANY_PNIO.HTM) for PROFINET
– Standard network protocol analyzer for Ethernet, e.g. Wireshark
(http://www.wireshark.org/)
For information on establishing an online connection via an interface, please refer to
Establishing a connection to the device (without SCOUT Engineering System) (Page 46) or
the individual sections in Going online (Page 64) (with SCOUT Engineering System).
Additional information
● Links in the Guides menu of the online help
● SIMOTION C Operating Instructions
● SIMOTION D4x5 Manual
● SIMOTION D4x5-2 Manual
● SIMOTION D4x5 Commissioning and Hardware Installation Manual
● SIMOTION D4x5-2 Commissioning and Hardware Installation Manual
● SIMOTION D410 Manual
● SIMOTION D410 Commissioning Manual
● SIMOTION P320-3 and Panels Manual
● SIMOTION P320-3 and Panels Commissioning and Hardware Installation Manual
● SIMOTION P350-3 and Panels Manual
● SIMOTION P350-3 and Panels Commissioning and Hardware Installation Manual
Overview of service and diagnostics options
Product Information, 11/2010
35
Part I: Service on the device
3.5 HMI
3.5
HMI
An HMI can be connected via the interfaces on the SIMOTION device not only for operator
process control purposes, but also to enable diagnostics and display states. See also
Interfaces (Page 35).
In principle, the following message classes are available:
● User error messages
These are usually messages from the process, containing information on how to resolve
the error.
They are transmitted independently of the HMI system itself, by means of what is known
as a discrete message procedure. The user him/herself assigns the texts to the bit
numbers.
The user can choose to acknowledge the messages via the HMI system or via the
application.
The message texts and their compilation data are located in the HMI.
● Technological alarms and drive messages, technical state alarms (info, warning), and
fault messages (alarms) for devices/functions
These are messages relating to function faults or errors, for example, in components
such as CPUs or drives. The user can use the ALARM_S procedure from SIMATIC for
these messages.
ALARM_S is a message number procedure. The message numbers are automatically
assigned during configuration in SIMOTION SCOUT. Message texts are uniquely
assigned on the basis of the numbers.
The messages are called and acknowledged during runtime by means of appropriate
system commands.
The message texts and their compilation data are located in the SIMOTION SCOUT
project.
● System messages (e.g. diagnostics buffer)
These messages cannot be displayed directly in the WinCC flexible message window.
If you wish to display the messages, you need to send them individually via the
ALARM_S message procedure or read them out using IT DIAG or the SCOUT
engineering tool.
Warning and error messages relating to technology objects are usually output on the HMI
and can be acknowledged by the operator.
Examples of Siemens HMI systems:
● Operator panels
● WinCC flexible
● WinCC
Note
Diagnostics buffer entries can also be displayed in a Web browser via Ethernet (a PCbased method); see Part II: Service without SCOUT Engineering System (PC-based, IT
DIAG) (Page 45).
36
Overview of service and diagnostics options
Product Information, 11/2010
Part I: Service on the device
3.5 HMI
WinCC flexible
The discrete message procedure can be used to display messages stored on the device
(even if these are in more than one language), e.g. information on machine states.
Additionally, S7-compliant message procedures can be used with Alarm_S messages
(e.g. information on system errors).
Alarm_S messages are also available in SIMOTION. These messages are configured using
the "Message configuration" editor in SIMOTION SCOUT. Alarm_S messages from
SIMOTION are processed in WinCC flexible, in the same way as Alarm_S messages from
STEP 7.
Special settings need to be made in WinCC flexible and the SIMOTION project in order to
use this procedure.
Figure 3-11
Message displays on the operator panel with WinCC flexible
Overview of service and diagnostics options
Product Information, 11/2010
37
Part I: Service on the device
3.5 HMI
How to activate Alarm_S and SIMOTION messages:
1. In WinCC flexible, open the Message Settings tab under Messages > Settings.
Figure 3-12
Message Settings in WinCC flexible
2. In the Message procedures table, activate the Alarm_S messages by assigning them to
the message classes (activate the All display classes checkbox).
3. In the Message procedures table, activate the SIMOTION TO messages using the combo
box.
38
Overview of service and diagnostics options
Product Information, 11/2010
Part I: Service on the device
3.5 HMI
How to activate the display for the Alarm_S and SIMOTION messages:
1. In WinCC flexible, open the Message View tab under Messages > Settings.
Figure 3-13
Message View dialog in WinCC flexible
2. Under General, activate the following message classes:
– Errors
– Warnings
– S7 Message
– S7 Event Message
How to activate CPU messages in SIMATIC Manager:
● In SIMATIC Manager, open the CPU Messages dialog by selecting Target system > CPU
messages... for the SIMOTION device.
Select the checkboxes in the W (Warning) and A (Alarm) columns for the SIMOTION
module (see the image below).
Figure 3-14
CPU Messages dialog in SIMATIC Manager
Additional information
● Links in the Guides menu of the online help
See also
Manuals for SIMATIC HMI (WinCC flexible)
(http://support.automation.siemens.com/WW/view/de/16502367/133300)
Overview of service and diagnostics options
Product Information, 11/2010
39
Part I: Service on the device
3.6 Backing up diagnostic data and non-volatile data
3.6
Backing up diagnostic data and non-volatile data
Following a fault on a SIMOTION device, diagnostic data (e.g. diagnostics buffer content, upto-date content of websites, etc.) can provide important information on the cause of the fault.
With V4.1 SP2 and higher, the user has the option of backing up this data using a simple
operation (e.g. a switch position). The data is stored on the CompactFlash Card/MMC in the
case of SIMOTION D/C and on the hard disk in the case of SIMOTION P.
The process of backing up and restoring diagnostic data differs according to which
SIMOTION platform is being used (C/P/D). SIMOTION D is the only SIMOTION device to
feature both a service selector switch and a DIAG button.
This subject is covered in detail for all platforms in Part II, Diagnostic data and non-volatile
data (retain data) (Page 53).
3.7
Updating devices using the Device Update tool
In SIMOTION SCOUT, the Device Update tool can be used to create update data on the
basis of one or more SIMOTION projects (menu Project > Start Device Update tool).
The update data created in this way can be uploaded to the SIMOTION device using the
CompactFlash Card/MMC, for example, or even using a USB stick in the case of
SIMOTION D4x5/D4x5-2. An Engineering System is not required to do this. You can also
update SIMOTION devices via IT DIAG Backing up, updating, and restoring device data
(Page 61).
License keys are either retained or may need to be relicensed in the case of function
extensions.
Updating does not only mean updating to a higher firmware version, but also involves a
project update (for example).
The following update data can be selected and created:
● SIMOTION project (without technology packages)
● Technology packages
● Archive (ZIP file containing SIMOTION SCOUT project)
● User data
● Firmware
The update data contains all the information required for updating or restoring the data on a
SIMOTION device.
Note
An up-to-date Firmware Support Package (FWSP) needs to be installed in order to update
firmware (V4.1 SP2 and higher). The FWSP is provided with the SIMOTION SCOUT DVD2
under Add-ons and can also be obtained via the Internet at SIMOTION Firmware Support
Package (http://support.automation.siemens.com/WW/view/eng/33119786).
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Part I: Service on the device
3.7 Updating devices using the Device Update tool
Restoring refers to the process of reinstating the configuration that was backed up in the
SIMOTION device when updating was last performed. If an attempt to update a SIMOTION
device fails, for example, the device can be restored to the previous configuration. Restoring
can be carried out via IT DIAG and, as an option, via the selector switch in the case of
SIMOTION D.
Saving update data
When creating update data using the Device Update tool, you can select the following:
● Update medium (selection dependent on SIMOTION device)
– USB stick
– CF/MMC card
● SIMOTION IT DIAG file
● File system (update archive)
If you select the file system option, an update archive containing the upd_tool.bat batch file
(amongst other things) will be created. By executing the upd_tool.bat file, you have the
option of installing an update medium on a PC at a later point in time or creating a
SIMOTION IT DIAG file. A SIMOTION SCOUT installation is not required on the PC for this
purpose.
Transferring update data to the SIMOTION device
The starting point for this is the update media to which the the update data has already been
written or a SIMOTION IT DIAG file.
An update medium (USB stick or CF/MMC card) is either inserted into the SIMOTION device
to be updated, or the update data is transferred to the SIMOTION device via a
communication connection (IT DIAG).
The update process is triggered by restarting or switching on the SIMOTION device to be
updated. Once the update data has been transferred to the memory card in the device for
the first time, the data is backed up in the SIMOTION device (this applies to the USB
memory stick and IT DIAG). The update data is activated as the current configuration after
the SIMOTION device has been restarted.
Behavior of the retain data during updating
After the update data has been transferred to the SIMOTION device, the device is restarted
and the update data is applied.
During ramp-up, the non-volatile data that is saved in the SIMOTION device is checked to
determine whether it is compatible with the current configuration.
For additional information, please refer to the chapter titled Behavior of the retain data during
updating in the Updating SIMOTION Devices Operating Instructions.
Additional information
● Links in the Guides menu of the online help
● Updating SIMOTION Devices Operating Instructions
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41
Part I: Service on the device
3.8 Licensing/License key
3.8
Licensing/License key
3.8.1
Overview
Depending on the type and number of RT components used in the project, licenses must be
acquired as part of the licensing procedure for SIMOTION. The licenses required for a
SIMOTION device are assigned to a hardware component. With SIMOTION C and D they
are assigned to the memory cards, and with SIMOTION P to the Communication Board. One
or more license keys are generated when the licenses are assigned to the hardware. The
license key(s) are saved on the storage medium of the SIMOTION device or in file format
during the licensing process.
When replacing the memory card or Communication Board (in the case of P350) or
modifying the RT components (e.g. a new technology object), the license key(s) must be
redetermined and stored on the virtual memory card.
Additional information
● Links in the Guides menu of the online help
● SIMOTION SCOUT Configuration Manual
● PM 21 Catalog: Chapter 8, SIMOTION Runtime Software
● SIMOTION C Operating Instructions
● SIMOTION D4x5 Commissioning and Hardware Installation Manual
● SIMOTION D4x5-2 Commissioning and Hardware Installation Manual
● SIMOTION D410 Commissioning Manual
● SIMOTION P320-3 and Panels Commissioning and Hardware Installation Manual
● SIMOTION P350-3 and Panels Commissioning and Hardware Installation Manual
● Configurator for SIMOTION runtime licenses in the Mall
http://mall.automation.siemens.com (http://mall.automation.siemens.com)
See also
FAQ: Runtime licensing (http://support.automation.siemens.com/WW/view/en/42014324)
FAQ: Displaying the license key
(http://support.automation.siemens.com/WW/view/en/42614522)
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Part I: Service on the device
3.8 Licensing/License key
3.8.2
Checking and amending licensing information
If the system is under-licensed, the SF LED will flash as a warning and an entry will be made
in the diagnostics buffer. You can resolve this by licensing the system correctly.
A wizard for the licensing procedure is available in SIMOTION SCOUT. To open the wizard,
select the device in the project navigator followed by Edit > Licenses.
Note
Before performing licensing, the configuration process should be completed. Once assigned
to a hardware component, a license can no longer be used for any purpose other than that
for which it has been issued.
Note
The chapter titled "Licensing" in the SIMOTION SCOUT Configuration Manual contains a
detailed description of licensing.
You can also find information on licensing under FAQs > Updating > Licensing SIMOTION
runtime functions in SIMOTION Utilities & Applications, which is part of the scope of delivery
of SIMOTION SCOUT.
See also
Preface (Page 5)
Remedial measures in the event of loss (Page 43)
3.8.3
Remedial measures in the event of loss
What to do if you lose the license key due to a faulty card:
1. Order a new card through your Siemens contact.
2. Contact the hotline with the serial numbers of the old and new card.
The hotline will assign the licenses to the new card and give you the new license key,
which you can then transfer to the new card.
The same procedure applies to a Communication Board in the context of SIMOTION P.
What to do if you lose the license key:
1. Connect to the Web License Manager (http://www.siemens.com/automation/license) via a
browser.
2. Click Show License Key.
The Show License Key screen is displayed.
3. Select Hardware serial number and enter the serial number of the memory card (taking
care to ensure you enter it correctly).
4. Click the Get License Key button.
The license key is displayed.
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Part I: Service on the device
3.8 Licensing/License key
How to transfer the license key to the memory card:
1. Choose either of the options below for transferring the license key.
– Copy the license key and enter it via the Licenses dialog in SIMOTION SCOUT (CPU
context menu).
– Save the license key as a text file and copy it to the "KEYS\SIMOTION" directory of
the memory card using a card reader and the Explorer. This directory is created when
the SIMOTION control is ramped up. If it does not yet exist on the memory card,
however, you will need to create it using the Explorer.
2. If necessary, generate a license report on all the licenses assigned to the memory card.
Note
The license key is saved in the "KEYS\SIMOTION" directory on the SIMOTION memory
card.
With SIMOTION V4.1 SP1 and higher, the license key is copied to the boot sector of the
card when the control is ramped up. From then on, it is safely backed up (so that it cannot
be lost). If the license key is no longer present on the card, it will be written from the boot
sector to the "KEYS\SIMOTION" directory again during ramp-up. This means that the
system can rectify any instances of the key being deleted accidentally.
Licensing during hardware replacement
When replacing licensed SIMOTION components (MMC, CF, IsoPROFIBUS board, or MCIPN board), the associated license key must be assigned to the new SIMOTION component.
In this case, please contact customer support for assistance.
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(PC-based, IT DIAG)
4.1
4
Overview
It is possible to display diagnostic functions in an Internet browser via the Ethernet interface
of SIMOTION devices. The connection may be local (direct) or remote (Internet connection).
SIMOTION IT DIAG enables direct diagnosis of the SIMOTION devices. Access takes place
using a standard browser (e.g. Internet Explorer) via the IP address of the SIMOTION device
(e.g. http://169.254.11.22). You can use the preconfigured standard diagnostics sites or
your own websites for access.
Figure 4-1
IT DIAG Diagnostics
To enable the best possible display of IT DIAG sites on devices such as cell phones or
PDAs, a set of special sites is provided for version 4.1 SP4 and higher. You can access
these sites via the address http://<IPAddr>/BASIC.
Additional information
● Links in the Guides menu of the online help
● SIMOTION IT Ethernet-based HMI and Diagnostic Functions Diagnostics Manual
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4.2 Establishing a connection to the device
4.2
Establishing a connection to the device
An online connection can be established via the Ethernet interface of the SIMOTION device.
You can log on to the device directly using a local network or externally via a remote
connection (modem, VPN, WLAN, etc.).
If necessary, establish what local settings are in place on your network (firewall, router, etc.)
using your network administration facility.
To establish a connection via the Ethernet interface, you need the IP addresses of the
nodes. If you do not know these addresses, you can find out what they are by following the
instructions below.
How to determine the IP address of the PC:
1. Open the status dialog of your local area connection by selecting Start > Settings >
Network Connections and double-clicking the required network connection (e.g. Local
Area Connection).
The status dialog opens.
2. Select the Support tab.
The active IP address and subnet mask are displayed.
How to determine the IP addresses of SIMOTION devices:
You can determine the IP address of a SIMOTION device using the Primary Setup Tool
(PST) (http://support.automation.siemens.com/WW/view/de/19579200). Any additional
information can be accessed via this Internet link.
In principle, you can use a ping command to check whether a system is ready for
communication.
Typical errors
Table 4- 1
Errors
Typical errors
Frequent causes
Remedy
Connection not established
46
•
IP address of PG does not match
SIMOTION IP address
Adapt the PG's Ethernet address so that the
PG is in the same subnet as the connected
SIMOTION Ethernet interface.
•
SIMOTION devices with multiple
Ethernet interfaces:
IP addresses of interfaces are in the
same subnets, e.g.
Ethernet 1:
192.168.214.1 (255.255.255.0)
Ethernet 2:
192.168.214.2 (255.255.255.0)
The Ethernet interfaces of a SIMOTION device
must be in different subnets
•
Cabling
Check cabling (crosslink cable!)
Patch cables can also be used on SIMOTION
PROFINET ports, D4x5-2 Ethernet interfaces,
and PCs/switches featuring autocrossing
functionality.
Overview of service and diagnostics options
Product Information, 11/2010
Part II: Service without SCOUT Engineering System (PC-based, IT DIAG)
4.2 Establishing a connection to the device
Errors
Frequent causes
Router
If you are using routers, do not select "TCP/IP
Auto" as the communication protocol.
Reason: Selecting "TCP/IP Auto" automatically
assigns an address in the SIMOTION subnet,
which means the input port on the router can
no longer be accessed.
•
Ports on PG disabled
(e.g. in the case of PCs configured
by an IT department)
Check default ports (80, 102, etc.)
•
Proxy entered for Internet services
In the case of PCs configured by an
IT department, the entry for a
configuration script can prevent the
online connection from being
established
Deactivate the checkbox for the Use automatic
configuration script setting.
You can find this setting in Windows under
Internet Properties > Connections > LAN
settings > Settings... button.
•
Other
Voltage Off/On on the device
Overview of service and diagnostics options
Product Information, 11/2010
Remedy
•
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Part II: Service without SCOUT Engineering System (PC-based, IT DIAG)
4.3 Device diagnostics
4.3
Device diagnostics
4.3.1
Overview
You can use IT DIAG to display SIMOTION device data on the preconfigured standard
diagnostics sites or via variables (Variable Provider).
Figure 4-2
Example: IT DIAG - diagnostics buffer
The information that is available includes the following:
● Operating mode
● Component versions (I&M data)
● Firmware
● MAC and IP address
● Order numbers
● SIMOTION diagnostics buffer
● SINAMICS diagnostics buffer
● Status and runtimes of various tasks
● Memory size and assignment
● Processor utilization
● Current CPU utilization
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4.3 Device diagnostics
● SIMOTION alarms
● SINAMICS alarms
● Drive parameters
● TO, I/O, and user variables
● Service overview with axis states
Additional information
● Links in the Guides menu of the online help
● SIMOTION IT Ethernet-based HMI and Diagnostic Functions Diagnostics Manual
● Technology Packages Alarms Diagnostics Manual
● SINAMICS List Manuals
See also
I&M (identification & maintenance) data (Page 50)
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Part II: Service without SCOUT Engineering System (PC-based, IT DIAG)
4.3 Device diagnostics
4.3.2
I&M (identification & maintenance) data
I&M (identification & maintenance) information for most configurable PROFIBUS or
PROFINET components is available in the module (e.g. SIMATIC ET200 or SINAMICS
S120). This information enables service technicians to identify the module immediately in the
event of a component failure and order the right version of the spare part required.
The PROFIBUS user organization standardizes the structure of this data and how it is meant
to be interpreted (regardless of the component manufacturer) in itsI&M profile
(http://www.profibus.com/nc/downloads/downloads/profile-guidelines-part-1-identificationmaintenance-functions/display/). The data can be displayed on an HMI system, for example.
With the "Maintenance Station" option in WinCC, Siemens also offers a tool which can be
used to display this information automatically in the event of an error/fault.
Figure 4-3
Example of I&M data
For SIMOTION, this data is available as a structure (under IM0-Data code) in the list of
variables for the device.
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4.3 Device diagnostics
4.3.3
Diagnostics buffer
The module states are logged in the diagnostics buffer. The standard site Diag buffer shows
a list of the diagnostic events that have occurred, in chronological order.
Examples of possible diagnostic events include:
● Faults in a module
● Faults in the process wiring
● System errors in the CPU
● CPU operating mode transitions
● User-defined diagnostic events
● Technology object alarms
● Alarm_S messages
● Errors in the user program
● User-defined entries with the _writeAndSendMessage() function
● Compatibility errors, e.g. between the drive software and SIMOTION (SIMOTION D)
4.3.4
System utilization
System utilization
You can locate and display information on system utilization using the diagnostics variables
of the SIMOTION diagnostics variable provider. For a detailed description of this, please
refer to the SIMOTION IT Ethernet-based HMI and Diagnostic Functions Diagnostics
Manual.
Tasktrace
The Tasktrace site in IT DIAG enables you to set up and control the SIMOTION Task Trace.
The SIMOTION Task Trace supports you when troubleshooting in the SIMOTION
multitasking environment. The SIMOTION Task Trace records the sequence of individual
tasks, identifies user events that you can generate via a program command, and displays all
this information graphically.
Additional information
● Links in the Guides menu of the online help
● SIMOTION IT Ethernet-based HMI and Diagnostic Functions Diagnostics Manual
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Part II: Service without SCOUT Engineering System (PC-based, IT DIAG)
4.3 Device diagnostics
4.3.5
Analyzing user data
Watch table
To enable variable monitoring, IT DIAG provides a watch table with a symbol browser The
SIMOTION and drive parameters are displayed in a tree structure. The selected parameters
are displayed in a table alongside this.
Trace
To enable variable monitoring, IT DIAG provides a variable trace via a Web service.
Variables can be selected here.
Records can be displayed graphically in the WebTraceViewer for evaluation purposes.
The WebTraceViewer is included with SIMOTION Utilities & Applications in SIMOTION V4.1
SP5 and higher, and can also be obtained via account managers (PridaNet); see
WebTraceViewer - information
(http://support.automation.siemens.com/WW/view/de/31716712). SIMOTION Utilities &
Applications is part of the scope of delivery of SIMOTION SCOUT.
Note
With V4.1 SP5, the WebTraceViewer is also included in the firmware for SIMOTION devices
(C240, D4xx, P320/P350). The standard diagnostics site "Trace" in IT DIAG also provides a
download link for setting up the WebTraceViewer.
Additional information
● Links in the Guides menu of the online help
● SIMOTION IT Ethernet-based HMI and Diagnostic Functions Diagnostics Manual
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4.4 Diagnostic data and non-volatile data (retain data)
4.4
Diagnostic data and non-volatile data (retain data)
4.4.1
Overview
With version 4.0 and higher, you have the option of backing up diagnostic data. This can be
done during operation or ramp-up. The settings required for this depend on what platform
you are using and are described in detail in the following sections and the manuals referred
to below.
With SIMOTION D, for example, you can use the service selector switch (V4.1 SP2 and
higher) to write diagnostic data and non-volatile data to the CompactFlash Card. SIMOTION
P320-3/P350-3 provides a diagnostic switch as part of the SIMOTION P state application.
The diagnostic data can then be sent to the technical support department (of the machine
manufacturer or Siemens) for evaluation.
The information that is backed up includes retain data, diagnostics buffers, alarms, and
websites with up-to-date content (snapshots).
The data that is backed up can provide important information after a fault has occurred.
You can use non-volatile data (retain data) in situations where this has not been saved on
the data carrier using the _savePersistentMemoryData() system function and you wish to
restore the non-volatile data after a CPU has been replaced.
Table 4- 2
Overview of diagnostics options
SIMOTION device
Storing diagnostic data
Replacing a CPU
without SIMOTION
SCOUT
IT DIAG
MMC 2)
Yes
Service selector switch
simotion.ini
Service selector switch
IT DIAG
CompactFlash Card 2)
Yes
D4x5-2
Service selector switch
DIAG button
simotion.ini
Service selector switch
DIAG button
IT DIAG
CompactFlash Card 2)
Yes
D410 1)
Service selector switch
simotion.ini
Service selector switch
IT DIAG 1)
CompactFlash Card 2)
Yes
P320-3/P350
Diagnostic switch
simotion.ini
P state
IT DIAG
Hard disk
Yes
Backing up diagnostic data
During ramp-up
During operation
C2xx
simotion.ini
D4x5
1)
2)
D410 PN only; not D410 DP (an Ethernet or PROFINET interface is required for IT DIAG)
Read out with card reader
With IT DIAG, the diagnostic data can be read out as a ZIP file in Diagnostic files.
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Part II: Service without SCOUT Engineering System (PC-based, IT DIAG)
4.4 Diagnostic data and non-volatile data (retain data)
Additional information
● Links in the Guides menu of the online help
● SIMOTION IT Ethernet-based HMI and Diagnostic Functions Diagnostics Manual
● SIMOTION C Operating Instructions
● SIMOTION D4x5 Manual
● SIMOTION D4x5 Commissioning and Hardware Installation Manual
● SIMOTION D4x5-2 Manual
● SIMOTION D4x5-2 Commissioning and Hardware Installation Manual
● SIMOTION D410 Manual
● SIMOTION D410 Commissioning Manual
● SIMOTION P320-3 and Panels Commissioning and Hardware Installation Manual
● SIMOTION P350-3 and Panels Commissioning and Hardware Installation Manual
4.4.2
Backing up diagnostic data and non-volatile data
During operation
The advantage of backing up diagnostic data and non-volatile data during operation is that
enhanced diagnostic information via websites and TO alarm information are available.
Initiating the backup process
● SIMOTION P
Via the SIMOTION P state application, in menu Options > Set Diagnostic Switch
● SIMOTION D
Via the service selector switch and, in the case of D4x5-2, via the DIAG button too; see
Backing up during operation using a service selector switch (Page 95)
● IT DIAG (all platforms)
Via the Diagnostic files dialog; see Diagnostics Manual and Backing up during operation
using IT DIAG (Page 99)
During ramp-up
Backing up diagnostic data and non-volatile data during ramp-up provides you with
diagnostic information, but without websites/TO alarm information.
Possible applications for backing up during ramp-up
● Backing up data of a SIMOTION device that is unable to run/has crashed
● SIMOTION P
If it is not possible to back up data via IT DIAG or P state (e.g. in the case of P350 without
an operator panel)
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4.4 Diagnostic data and non-volatile data (retain data)
Initiating the backup process
● SIMOTION P
By activating the diagnostic switch; see description in appendix
● SIMOTION D
Via the service selector switch and, in the case of D4x5-2, via the DIAG button too; see
description in appendix
● INI file (all platforms)
An INI file stored on the data carrier is detected during ramp-up and initiates the backup
process.
See also Backing up during ramp-up using a service selector switch (SIMOTION D) or INI
file (Page 97).
See also
Restoring non-volatile data (Page 60)
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4.4 Diagnostic data and non-volatile data (retain data)
4.4.3
Storing diagnostic data and non-volatile data
Diagnostic data and non-volatile data is stored in the following directories:
● SIMOTION D/C
On the CompactFlash Card or MMC in the following directory:
\USER\SIMOTION\HMI\SYSLOG\DIAG
● SIMOTION P
– On the hard disk for P320 in the following directory:
D:\Card\USER\SIMOTION\HMI\SYSLOG\DIAG
– On the hard disk for P350 in the following directory:
F:\Simotion\user\Card\USER\SIMOTION\HMI\SYSLOG\DIAG
If necessary, you should provide the relevant technical support department with this
information. With a CompactFlash Card/MMC, diagnostic data is read out via a standard
card reader or standard IT DIAG sites.
Table 4- 3
Diagnostic data and non-volatile data
File
Application
DIAGBUF.TXT
Diagnostics buffer in a simple text format:
Numerical values; no specific plain text. A text editor is used for evaluation
purposes.
PMEMORY.XML
Non-volatile data (retain data)
An operation can be used to restore the non-volatile data saved after a CPU has
been replaced (see Restoring non-volatile data (Page 60)).
TOALARMS.TXT
Text file containing the pending TO alarms. Only TO IDs, alarm numbers, and
auxiliary HEX values.
Note
The TO alarms are only generated if diagnostic data has been created during
operation (STOP/STOPU/RUN).
Website
If the diagnostic data is backed up, the URLs are requested from the text file
(DIAGURLS.TXT) and stored as websites together with their content (see also
Displaying diagnostic data via websites (Page 57)).
Note
The websites are only stored if diagnostic data is created during operation
(STOP/STOPU/RUN).
Other files
All other files stored in the directory are only of relevance to technical support.
Note
Use websites if you wish to back up diagnostic data in text format. Websites enable userfriendly diagnostics. In addition to the standard IT DIAG diagnostics sites, you have the
option of creating your own websites (e.g. for the axis status or for machine diagnostics).
Customized diagnostics sites or even watch tables stored in the device are particularly
suitable for application problems, as you can define the content yourself.
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4.4 Diagnostic data and non-volatile data (retain data)
4.4.4
Displaying diagnostic data via websites
In the DIAGURLS.TXT text file, found in the ...\USER\SIMOTION\HMI\SYSLOG\DIAG directory, you
can specify HTML files whose state is to be stored on the data carrier when diagnostic data
is created during operation. (For example, devinfo.mcs must be entered for the devinfo.htm
website.)
Since the sites in question are stored together with their most up-to-date content, this
enables archiving of the latest state information regarding the SIMOTION device, as well as
the machine/system, from the point at which the diagnostic data was created (e.g. when the
service selector switch or DIAG button was activated).
In addition to the standard IT DIAG diagnostics sites, it is possible to store customized sites.
You can find out how to create sites of this type in, for example, the article titled Creating
WEBsites for SIMOTION IT DIAG, which can be found in SIMOTION Utilities & Applications
under the category of SIMOTION IT. SIMOTION Utilities & Applications is part of the scope
of delivery of SIMOTION SCOUT.
Figure 4-4
Example of service overview
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4.4 Diagnostic data and non-volatile data (retain data)
DIAGURLS.TXT
The following points must be noted for the DIAGURLS.TXT file:
● A DIAGURLS.TXT file containing the standard IT DIAG sites is created automatically if you
have not saved your own DIAGURLS.TXT file.
● Standard IT DIAG sites are entered "without" a path specification (e.g. "devinfo.mcs" for
the standard IT DIAG site "devinfo.htm").
● Customized IT DIAG sites (such as "user.htm") in the ...\USER\SIMOTION\HMI\FILES
directory on the CompactFlash Card must contain the FILES/ path specification.
● If you have created subfolders (e.g. "myfolder" in the FILES directory), these must also
appear in the path.
● Only 1 file name may be used per line.
● Empty lines are not permitted (an empty line will be interpreted as the end of the list).
● No distinction is made between upper-case and lower-case letters.
● It does not matter whether you use "\" or "/" in the path name.
,7',$* 6WDQGDUGVLWHV
,7',$* 8VHUVLWHV
Figure 4-5
58
Depiction of DIAGURLS.TXT editor
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Part II: Service without SCOUT Engineering System (PC-based, IT DIAG)
4.4 Diagnostic data and non-volatile data (retain data)
Backing up diagnostic data and non-volatile data using IT DIAG
Figure 4-6
Example of diagnostics via a website
Table 4- 4
Diagnostic files dialog
Button
Create general diagfiles
Description
Saves diagnostic data and non-volatile data in the
...\USER\SIMOTION\HMI\SYSLOG\DIAG directory. HTML files used for
diagnostics purposes are not saved.
Create html diagfiles
Zip all diagfiles
Diagnostics websites are saved on the data carrier. It should be noted
that only those sites that are listed in the DIAGURLS.TXT file in directory
...\USER\SIMOTION\HMI\SYSLOG\DIAG are saved.
Stores all files and folders in a ZIP file in directory
...\USER\SIMOTION\HMI\SYSLOG\DIAG, while retaining the folder
structure.
Get diagarchive
Delete all diagfiles
The ZIP file is saved on a connected PG/PC.
Deletes all data stored in directory
...\USER\SIMOTION\HMI\SYSLOG\DIAG. The directory itself is not
removed, however.
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4.4 Diagnostic data and non-volatile data (retain data)
Additional information
● Links in the Guides menu of the online help
● SIMOTION IT Ethernet-based HMI and Diagnostic Functions Diagnostics Manual
4.4.5
Restoring non-volatile data
After a CPU has been replaced, the non-volatile data is restored automatically (provided it
was saved beforehand).
The data can be saved on the data carrier using the _savePersistentMemoryData() system
function (see the Commissioning Manual, for example) .
With V4.1 SP2 and higher, it is possible to create non-volatile data on all SIMOTION
platforms using a specific operation. The process of backing this data up can be initiated via
IT DIAG, for example, or using a service selector switch or DIAG button in the case of
SIMOTION D. See also Backing up diagnostic data and non-volatile data (Page 54).
The process of restoring data is different for SIMOTION P and SIMOTION C/D. With
SIMOTION P, the non-volatile data is restored on the basis of a backup copy on a PC data
carrier, and with SIMOTION C/D it is restored on the basis of a backup copy on the MMC or
CompactFlash Card.
The appendix contains a detailed description of Restoring non-volatile data (Page 100)
created in this way.
See also
Storing diagnostic data and non-volatile data (Page 56)
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4.5 Backing up, updating, and restoring device data
4.5
Backing up, updating, and restoring device data
Some of the options the Manage Config standard site in IT DIAG offers are: importing device
updates, backing up selected items of data from the device, and restoring the most recent
update that was imported.
The Get selected data button transfers the currently active device data that is selected to the
PC.
You can choose from the following data items:
● Firmware
● Technology packages
● Project
● User data
● IT DIAG
The data that was backed up can be reimported into the device.
When you press the Send update data button, the update data created with the Device
Update tool is loaded onto the memory card in the SIMOTION device. The data for the
existing configuration is renamed and backed up automatically, and can be retrieved again at
any time. This data is accessed if a restore process is carried out.
Following this, the SIMOTION device is restarted. When the device has ramped up, the most
recently important data is applied as the current configuration and activated.
Note
If no structural change has been made, the retain data is always kept, regardless of the
firmware version.
If structural changes are made during the update, the retain data can be saved before
updating begins and then transferred again (see SIMOTION SCOUT function "Save and
restore variables").
Additional information
● Links in the Guides menu of the online help
● SIMOTION IT Ethernet-based HMI and Diagnostic Functions Diagnostics Manual
See also
Updating devices using the Device Update tool (Page 40)
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4.6 User-defined service and diagnostics information
4.6
User-defined service and diagnostics information
SIMOTION IT DIAG also offers the option of creating user-defined websites. Among other
things, you can use these additional, individually created websites to display and change
device data that is relevant to your application as well as machine-specific data.
In addition, you can back up these websites together with their most up-to-date content
(snapshots); see also Displaying diagnostic data via websites (Page 57).
For information on how to create user-defined sites see, for example, the article in
SIMOTION Utilities & Applications under the category of SIMOTION IT. SIMOTION Utilities
& Applications is part of the scope of delivery of SIMOTION SCOUT.
Note
A SIMOTION IT license is required for this.
Additional information
● SIMOTION IT Ethernet-based HMI and Diagnostic Functions Diagnostics Manual
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5.1
5
Overview
The SIMOTION SCOUT Engineering System offers a comprehensive range of functions for
fault/error diagnostics. These functions are outlined in the sections that follow.
Figure 5-1
Example: SIMOTION SCOUT, Device diagnostics
Use the current project on the machine and the SIMOTION SCOUT software version that is
compatible with this. See also Compatibility list
(http://support.automation.siemens.com/WW/view/de/36955304).
SIMOTION networks
SIMOTION supports PROFIBUS and PROFINET/Ethernet (TCP/IP). With these network
solutions, you can connect the SIMOTION devices in accordance with the requirements of
your application.
The sections below draw a distinction between using PROFIBUS and Ethernet/PROFINET
for the connection to the SIMOTION device, and between using SIMOTION SCOUT with and
without an existing project.
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5.2 Going online
See also
SIMOTION -- Diagnostics -- Analyzing error messages
(http://support.automation.siemens.com/WW/view/de/35673135)
5.2
Going online
5.2.1
Overview
You have the choice of communicating with the control via PROFIBUS DP, PROFINET, or
Industrial Ethernet. The S7ONLINE option allows you to communicate with all directly
connected controls via the system network specified in the project (e.g. via
PROFINET/PROFIBUS/MPI). This access method, which is specified once, enables you to
use routing to reach other controls and drives connected to the SIMOTION control via
PROFIBUS/PROFINET. This assumes that the nodes support routing.
These options require an online access method to be specified during initial commissioning.
To do this, you need to connect the PG/PC interface of the device to the communication
interface concerned in NetPro (yellow line in NetPro to PG/PC; see also images in
PROFIBUS (Page 65) and Ethernet/PROFINET (Page 69)).
Note
In NetPro, the actual computer being used to create the configuration settings is entered as
the PG/PC. If the project is edited using another computer, then the PG/PC needs to be
changed to this one. It is recommended that you enter multiple PGs in NetPro if several
different persons are taking turns at working on the same project with their PGs.
Note
In addition to the S7Online connection option for the PG/PC interface, with SIMOTION V4.2
and higher you can also set up a second, direct connection to the drive. This enables you to
connect STARTER/SIMOTION SCOUT to the device at various locations (e.g. from the
control room and directly (locally) on the drive in the workshop) via the interfaces provided,
without the need to reconfigure the PG/PC interface.
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5.2 Going online
5.2.2
PROFIBUS
The PG/PC must be equipped with a PROFIBUS interface for connection purposes.
DRIVE-CLiQ
PG/PC
DP2
DP1
SIMOTION D435 +
SINAMICS S120
PROFIBUS
ET 200S
SINAMICS S120
CU320
Figure 5-2
Example of a PROFIBUS application
Figure 5-3
Example of a PROFIBUS application - configuration settings in SIMATIC NetPro for
PG/PC
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Check whether the nodes can be accessed.
In SIMOTION SCOUT, the network settings in menu Options > Set PG/PC interface... must
match the existing network/interface on the SIMOTION device in order to establish the online
connection.
Figure 5-4
Setting the PG/PC interface to S7Online -> PROFIBUS
Pressing the Diagnostics... button in the Set PG/PC Interface dialog opens a diagnostics
dialog, which you can use to check whether the PG/PC interface is functional and whether
the right settings have been made for it.
For PROFIBUS, there is also an extended diagnostics option which opens in a separate
dialog.
Figure 5-5
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SIMATIC NET diagnostics
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5.2 Going online
Table 5- 1
Using the SIMATIC NET diagnostics dialog
Button
Description
Test
To check the operating status, click Test. If the module is ready to run, OK will appear
in the field to the right of the button. In this case, the station address is displayed along
with the additional current bus parameters and version data.
Read
To display the bus nodes, click Read.
If the module is ready to run, a list of all the active nodes on the bus will be created.
If the module is already communicating and the module supports this function, the list
of bus parameters will be created using local information from the module.
If the module is not currently communicating or it does not support the creation of a
local list, the individual station addresses will be queried via the network. This creates a
load on the bus and can take several seconds.
How to identify the bus nodes
1. Use the
button to execute the Accessible nodes function.
The interfaces, device type, firmware, and addresses that can be used to access the
nodes are displayed.
Typical errors
Table 5- 2
Error
Typical errors
Frequent causes
Remedy
Connection via PROFIBUS not possible
•
•
•
•
Terminating resistor missing or in
the wrong place
Not all of the connected devices are
switched on
Cabling fault
Incorrect baud rate configured or
incorrect baud rate set on a bus
node
Check terminating resistor, bus nodes, cabling,
and configuration settings, and check whether
any PROFIBUS addresses have been assigned
more than once.
A diagnostic repeater installed in the network
may provide additional diagnostic information.
Additional information
● Links in the Guides menu of the online help
● SIMOTION C Operating Instructions
● SIMOTION D4x5 Commissioning and Hardware Installation Manual
● SIMOTION D4x5-2 Commissioning and Hardware Installation Manual
● SIMOTION D410 Commissioning Manual
● SIMOTION P320-3 and Panels Commissioning and Hardware Installation Manual
● SIMOTION P350-3 and Panels Commissioning and Hardware Installation Manual
● SIMOTION SCOUT Communication System Manual
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See also
PG/PCs and CPs - Manuals and Operating Instructions
(http://support.automation.siemens.com/WW/view/de/10805995/133300)
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5.2 Going online
5.2.3
Ethernet/PROFINET
The PG/PC must be equipped with a standard Ethernet interface.
Since PROFINET is based on Industrial Ethernet, a PROFINET network is accessed using
the same mechanisms as those used for an Ethernet network.
Note
If the integrated ports on the SIMOTION devices are not enough for your requirements, you
can use an external SCALANCE switch. If PROFINET IO with IRT communication is to be
enabled downstream of the switch, a suitable switch (which supports IRT) must be used.
PG/PC
CBE30
DRIVE-CLiQ
IE1
SIMOTION D435 +
SINAMICS S120
PROFINET
(an CBE20)
PROFINET
ET 200S
SINAMICS S120
CU320 + CBE20
Figure 5-6
Example of an Ethernet/PROFINET application
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5.2 Going online
Figure 5-7
Example of an Ethernet/PROFINET application - configuration settings in NetPro
Note
SIMOTION supports internal routing as of V4.1 SP2. This enables connections from Ethernet
(IE1 or IE2) to PROFINET (CBE30), for example.
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5.2 Going online
Check whether the nodes can be accessed.
In SIMOTION SCOUT, the network settings in menu Options > Set PG/PC interface... must
match the existing network/interface on the SIMOTION device in order to establish the online
connection.
Figure 5-8
Setting the PG/PC interface to S7Online -> TCP/IP
Figure 5-9
Setting the PG/PC interface to DEVICE -> TCP/IP (SIMOTION V4.2 and higher)
Setting the interface to DEVICE (SIMOTION V4.2 and higher) enables different PGs to be
used, for example, without the need to reconfigure the PG/PC interface. Additional
information can also be found via the list of links for this section in the relevant online help
menu.
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5.2 Going online
Pressing the Diagnostics... button in the Set PG/PC Interface dialog opens a diagnostics
dialog, which you can use to check whether the PG/PC interface is functional and whether
the right settings have been made for it. The Diagnosis Hardware function or SR protocol
does not check the connection to the SIMOTION device, only whether the interface is
suitable for establishing an S7Online connection.
To establish a connection via the Ethernet interface, you need the IP addresses of the
nodes. If you do not know these addresses, you can find out what they are by following the
instructions below.
How to determine the IP address of the PC:
1. Open the status dialog of your local area connection by selecting Start > Settings >
Network Connections and double-clicking Local Area Connection.
The Local Area Connection Status dialog opens.
2. Select the Support tab.
The active IP address and subnet mask are displayed.
How to identify the IP addresses of the SIMOTION devices (example without a project):
1. Use the
button to execute the Accessible nodes function.
The interfaces, device type, firmware, and addresses that can be used to access the
nodes are displayed. If nodes are present in other subnets, only the IP address will be
displayed and a relevant message will be output.
Figure 5-10
Accessible nodes dialog - example of Ethernet node
How to determine the IP addresses of the SIMOTION devices (example with a project):
1. Open HW Config by double-clicking the SIMOTION device in SIMOTION SCOUT.
2. In HW Config, select Target system > Ethernet > Edit Ethernet node... .
The Edit Ethernet node dialog opens.
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5.2 Going online
3. Start the search using the Browse... button.
The devices which can be accessed via the unique MAC addresses are identified and
displayed.
4. Pressing the Flashing button causes a flash message frame to be transmitted for the
selected module. In turn, this causes the module to display a signal on the interface being
addressed.
Please refer to the device documentation to find out which display element is used for
signaling (e.g. the SF LED flashes in quick cycles with SIMOTION D4x5).
Note
Make sure the IP addresses are unique on the network before you go online with your
PG/PC. Identical IP addresses on the network may cause communication and operating
faults.
Contact your network administrator if you do not have all the information you need for
network operation.
Typical errors
Table 5- 3
Error
Typical errors
Frequent causes
Remedy
Connection via Ethernet /PROFINET not possible
•
IP address of PG does not match
SIMOTION address
The PG/PC must be in the same subnet as the
SIMOTION device
•
IP address assigned twice
Adapt the Ethernet address of a node (PG)
•
Cabling
Check cabling (crosslink cable)
Patch cables can also be used on SIMOTION
PROFINET ports, D4x5-2 Ethernet interfaces,
and PCs/switches featuring autocrossing
functionality.
•
Other
•
•
Voltage Off/On on the device
If the Link LED is green, use a ping
command to check that the system is ready
for communication
See also typical errors/faults for the LED displays (Page 15)
Additional information
● Links in the Guides menu of the online help
● SIMOTION C Operating Instructions
● SIMOTION D4x5 Commissioning and Hardware Installation Manual
● SIMOTION D4x5-2 Commissioning and Hardware Installation Manual
● SIMOTION D410 Commissioning Manual
● SIMOTION P320-3 and Panels Commissioning and Hardware Installation Manual
● SIMOTION P350-3 and Panels Commissioning and Hardware Installation Manual
● SIMOTION SCOUT Communication System Manual
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5.2 Going online
5.2.4
Going online without a user project
Configuration settings cannot be changed or extended unless a user project matching the
project in the SIMOTION device is available on the PG/PC. However, the section below
describes how to establish an online connection to the device even if you do not have this,
so that you can read device diagnostics or determine the firmware version of the devices,
for example.
The process used to establish the connection depends on the interface being used and is
described in the following sections:
● PROFIBUS (Page 65)
● Ethernet/PROFINET (Page 69)
Once you have successfully identified the nodes using the Accessible nodes
function, in
this same dialog you can right-click the required device to select it and then call up the
device diagnostics (for example) via the context menu.
The IT DIAG diagnostics options (Page 45) are also available.
See also
Device diagnostics (Page 79)
5.2.5
Going online with a user project
Checking the PG/PC assignment
A project contains a PG/PC assignment configured in NetPro. This PG/PC assignment
specifies which PG/PC interface is used to access a specific interface of the SIMOTION
device.
You also need to take into account the interface settings in the SIMOTION device.
How to check whether a PG/PC assignment is active in the project:
1. Open the SIMOTION project.
2. Open NetPro using the
button.
The network configuration settings for the project are displayed.
3. A PG/PC assignment is active if the following apply:
– A PG/PC block is present
– A connection to the SIMOTION device has been created
– The connection from the PG/PC to the network is marked in yellow
Going online
1. Open HW Config by double-clicking the SIMOTION device in SIMOTION SCOUT.
2. In HW Config, select Target system > Ethernet > Edit Ethernet node... .
The Edit Ethernet node dialog opens.
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5.2 Going online
3. Start the search using the Browse... button.
The devices which can be accessed via the unique MAC addresses are identified and
displayed.
4. Pressing the Flashing button causes a flash message frame to be transmitted for the
selected module. In turn, this causes the module to display a signal on the interface being
addressed.
Please refer to the device documentation to find out which display element is used for
signaling (e.g. the SF LED flashes in quick cycles with SIMOTION D4x5).
Note
Make sure the IP addresses are unique on the network before you go online with your
PG/PC. Identical IP addresses on the network may cause communication and operating
faults.
Contact your network administrator if you do not have all the information you need for
network operation.
Typical errors
Table 5- 4
Error
Typical errors
Frequent causes
Remedy
Not possible to connect using the accessible nodes
•
NetPro settings not made or
incorrect
Check the NetPro settings. Multiple PG/PC
stations can also be created. The connection
from the assigned, active PG/PC to the network
is shown in yellow.
•
Configured firmware version in the
project is different to the firmware
version in the device
Check the entries in the SIMOTION SCOUT
message window (incorrect firmware message)
Not possible to go online even
though NetPro settings have been
configured and firmware is correct
Check whether the cable is also connected to
the interface configured in NetPro (e.g. IE1).
•
Check the versions of SIMOTION SCOUT and
the device firmware. You can find out which
device firmware version requires which
SIMOTION SCOUT version by consulting the
Compatibility list
(http://support.automation.siemens.com/WW/vi
ew/de/36955304) or contacting the hotline.
Caution:
The SIMOTION device can still be accessed
via Accessible nodes.
Connection has been established, but project is not consistent with online data (red symbols in
project navigator)
•
SIMOTION inconsistent
Determine where exactly the differences lie
using the Project comparison (Page 88)
function, and align the data
•
SINAMICS inconsistent
Determine where exactly the differences lie
using the Project comparison (Page 88)
function, and align the data
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5.2 Going online
Error
Frequent causes
Remedy
Connection has been established, but downloading is not possible
Causes are displayed on the Target
system output tab in SIMOTION
SCOUT
Too little memory with P320-3/P3503
•
•
Check the information on the Target system
output tab
Allocate more memory space in the SIMOTION
P control manager
Additional information
● Links in the Guides menu of the online help
● SIMOTION SCOUT Communication System Manual
● Project comparison Function Manual
See also
Testing programs (Page 93)
Device diagnostics (Page 79)
5.2.6
Factory settings for SIMOTION devices
Factory settings for interfaces
The factory settings for the interfaces are outlined in the Commissioning Manuals. In the
online help, you can access the relevant sections directly via the links for this chapter
(Guides menu).
Table 5- 5
Factory settings for SIMOTION devices
Interface
Setting
C2xx
Ethernet X7
169.254.11.22 (subnet 255.255.0.0)
PROFINET X11
(C240 PN only)
No valid IP address
PROFIBUS DP1 X8
2 (baud rate 1.5 Mbps)
PROFIBUS DP2/MPI X9
2 (baud rate 1.5 Mbps)
D4x5
76
Ethernet IE1 X120
192.168.214.1 (subnet 255.255.255.0)
Ethernet IE2 X130
169.254.11.22 (subnet 255.255.0.0)
PROFIBUS DP1 X126
2 (baud rate 1.5 Mbps)
PROFIBUS DP2 X136
2 (baud rate 1.5 Mbps)
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Interface
Setting
D4x5-2
Ethernet PN/IE X127
169.254.11.22 (subnet 255.255.0.0)
Ethernet PN/IE-NET
X130
No valid IP address
PROFINET IO-PN X150
No valid IP address
PROFIBUS DP X126
2 (baud rate 1.5 Mbps)
PROFIBUS DP/MPI
X136
2 (baud rate 1.5 Mbps)
D410 DP
PROFIBUS X21
2 (baud rate 1.5 Mbps)
D410 PN
PROFINET X200
No valid IP address
PROFINET X201
No valid IP address
P320-3
Ethernet 1
169.254.11.21 (subnet 255.255.0.0)
PROFINET X3
No valid IP address
P350-3
Ethernet 1
Obtain IP address automatically (via DHCP server in the network)
Ethernet 2
192.168.214.241 (subnet 255.255.255.0)
PROFIBUS X101
(IsoPROFIBUS board)
2 (baud rate 1.5 Mbps)
PROFIBUS X102
(IsoPROFIBUS board)
2 (baud rate 1.5 Mbps)
PROFINET X21
(MCI-PN board)
No valid IP address
CBE30
PROFINET X1400
No valid IP address
Note
PROFINET addresses are only assigned by means of a project download; see also
Ethernet/PROFINET (Page 69).
Restoring the factory settings
If there is definitely nothing wrong with the connection and it is not possible to download
anything, you can restore the factory settings on the device.
NOTICE
This will cause all data to be lost, with the exception of the SIMOTION kernel and licenses.
For this reason, you should back up the non-volatile data before you do this. See also
Backing up diagnostic data and non-volatile data (Page 54).
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5.2 Going online
First, the device should be restored to its delivery state (factory settings). The method for
establishing the delivery state differs for the SIMOTION devices.
The Commissioning Manuals and Operating Instructions describe the process of restoring
the factory settings. In the online help, you can access the relevant sections directly via the
links for this chapter (Guides menu).
Note
The existing IP settings for the CBE30 are not restored to the factory settings.
Once the factory settings have been established, transfer the project and the non-volatile
data that was backed up previously to the device (see also Restoring non-volatile data
(Page 60)).
Additional information
● Links in the Guides menu of the online help
● SIMOTION C Operating Instructions
● SIMOTION D4x5 Commissioning and Hardware Installation Manual
● SIMOTION D4x5-2 Commissioning and Hardware Installation Manual
● SIMOTION D410 Commissioning Manual
● SIMOTION P320-3 and Panels Commissioning and Hardware Installation Manual
● SIMOTION P350-3 and Panels Commissioning and Hardware Installation Manual
See also
Establishing a connection to the device (Page 46)
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5.3 Device diagnostics
5.3
Device diagnostics
5.3.1
Overview
The device diagnostics provide an overview containing operating information about the
system and the individual devices in the project. The device diagnostics are only available in
ONLINE mode and, in the case of SINAMICS devices, as of SINAMICS firmware version
V2.5 SP1. SINAMICS device messages can be found in the diagnostics buffer, starting from
the entry
>>>>>> SINAMICS Integrated: Start diagnostic buffer, station address = x <<<<<<.
Figure 5-11
Example: D435 diagnostics buffer
In addition to the individual tabs, there are also buttons for accessing other functions,
such as Open IT diagnostics.
Note
As well as the fault and alarm buffer, there is also a buffer for safety messages in the case of
SINAMICS S120 (firmware version V2.5 SP1 and higher). These are displayed on the
Alarms tab in the detail view.
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5.3 Device diagnostics
Table 5- 6
Functions that can be called up using buttons
Button
Function
Open IT diagnostics
When an Ethernet connection is present, this opens the Ethernetbased HMI and diagnostic function in an Internet browser.
In addition to customized websites and comprehensive
device/diagnostic information, one of the options that IT DIAG offers is
the ability to perform firmware and project updates using an Internet
browser.
Control operating mode...
The current operating mode of the SIMOTION device is displayed in
the dialog. You can change the operating mode in ONLINE mode
depending on the position of the mode switch.
To open the device diagnostics:
1. Select Project > Connect to target system.
The PC/PG is connected to the target system.
2. Select the device in the project navigator or on the Diagnostics overview tab in the detail
view.
3. Select Target system > Device diagnostics.
The device diagnostics are displayed in the working area.
Note
When evaluating messages, it is beneficial if the SIMOTION and SINAMICS times of day
are synchronized. With V4.2 and lower, times of day must be synchronized via the
application. With V4.2 and higher, however, they can be synchronized in the SIMOTION
SCOUT Engineering System, via the CPU context menu: Setting on the device > Perform
time synchronization with SINAMICS drive units.
For application-based time-of-day synchronization, you need to use the Time-of-day
Synchronization (SIMOTION -> SINAMICS) block from the LDPV1 program library. You
can find this program library in SIMOTION Utilities & Applications, which is part of the
scope of delivery of SIMOTION SCOUT. If necessary, get in touch with your Siemens
contact.
You can use the Save as... button to save the data as a text file so that you can evaluate it
offline.
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5.3 Device diagnostics
Information and options provided by device diagnostics
● General
General information on the SIMOTION device and versions
– Device designation
– Operating mode
– MAC address and IP address
– Components with order no./designation and version (I&M data)
– SIMOTION version
– BIOS version
– Versions of SINAMICS Control Unit
– Internal version/stamp
● Diagnostics buffer
Shows the logged module states together with the diagnostic events that have occurred,
in list format
● Slaves
Shows the devices configured as slaves in HW Config, together with addresses and
states
● Task manager
Shows status and runtime of tasks created in the project; MotionTasks can also be
controlled
● System utilization
Information on memory and CPU
● Userlog
Option of entering user information that is stored in the target system. This enables
information about changes to the SIMOTION system to be documented, for example.
Since the text is stored on the device, this information is always available regardless of
which PG/PC or offline project is being used
● Syslog
Shows logged ROM actions such as Copy RAM to ROM
● content.txt
Shows the SIMOTION and SINAMICS firmware components on the card, as well as the
card version
● Alarms
Shows pending alarms (TOs and DOs). The alarms can be acknowledged.
Additional information
● Links in the Guides menu of the online help
● SIMOTION SCOUT Configuration Manual
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5.3 Device diagnostics
See also
I&M (identification & maintenance) data (Page 50)
5.3.2
Diagnostics buffer
The module states are logged in the diagnostics buffer. The Diagnostics buffer tab shows a
list of the diagnostic events that have occurred, in chronological order.
Examples of possible diagnostic events include:
● Faults in a module
● Faults in the process wiring
● System errors in the CPU
● CPU operating mode transitions
● Errors in the user program
● User-defined diagnostic events with the _writeAndSendMessage() function
● Compatibility errors, e.g. between the drive software and SIMOTION (SIMOTION D)
● Technology object alarms
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5.3 Device diagnostics
5.3.3
System utilization
The System utilization tab displays the current memory assignment, free memory, and CPU
utilization.
Figure 5-12
System utilization
Here, you can check the system utilization and adjust the system settings in line with the
individual software configuration settings and user programs in the SIMOTION tasks.
Adjustable gear ratios between the bus task, servo, and IPO support optimum load
distribution and system utilization.
With SIMOTION P320-3/P350-3, you can check the CPU utilization in the SIMOTION P state
application.
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5.3 Device diagnostics
5.3.4
Userlog/Syslog
Userlog
The user log offers the option of entering user information that is stored in the target system.
This enables information about changes to the SIMOTION system to be documented, for
example. Since the text is stored on the device, this information is always available
regardless of which PG/PC or offline project is being used
Syslog
In the case of the SIMOTION CPU (C2xx, P320-3, P350, D4xx, D4x5-2), the Syslog tab
features a syslog file for device diagnostics. This file contains all the actions that change a
non-volatile configuration on the memory card.
The following actions are entered in the syslog file:
● Copy RAM to ROM
● Overall reset
● Formatting the card using the mode switch
84
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5.3 Device diagnostics
5.3.5
content.txt
Figure 5-13
content.txt - D4x5 example
All the SIMOTION and SINAMICS firmware components available on the card are displayed
on the content.txt tab of the device diagnostics. In addition to the card version, each
individual firmware component is displayed together with its internal version code; this
information can be saved in file format using the Save as... button. This file can be sent via
e-mail for support purposes, for example.
This information is required should the hotline need to be contacted.
Note
It is available with SIMOTION V4.1 SP2 and higher, but not with older device types such as
C230-2 or P350-2.
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5.3 Device diagnostics
5.3.6
Service overview
In online mode, the service overview shows a complete overview of all configured axes in
the project, in tabular format. The current state (including values from system variables) is
displayed along with error/fault states.
The service overview is called up via the Target system > Service overview menu.
Figure 5-14
Service overview
Meanings of lamps
● Green
Axis (system variable) is active/on or axis is stopped
● Red
An error/fault is present
● Yellow
Axis is in motion (constant velocity, acceleration, deceleration) or a warning is pending
● Gray
Axis (system variable) is not active
86
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Part III: Service with SCOUT Engineering System
5.4 Ethernet/PROFINET topology
Example
Position control status (servomonitoring.controlstate) has the Enum EnumActiveInactive
● Green lamp: ACTIVE, position control active
● Gray (no lamp): INACTIVE, position control not active
5.4
Ethernet/PROFINET topology
For PROFINET IO systems, the topology editor in HW Config features an integrated
error/fault diagnostics facility. Start the topology editor with the Edit > PROFINET IO >
Topology… menu command in HW Config or NetPro.
How the error/fault diagnostics facility works:
● Graphically displays the error/fault situation
● Online/offline comparison
● Displays faulty/missing components, e.g. CPU, I/O, switch, etc.
Figure 5-15
Example of topology editor - connection error
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5.5 Comparing projects
Additional information
● Links in the Guides menu of the online help
● Communication System Manual
5.5
Comparing projects
You can use the Project comparison function in SIMOTION SCOUT/STARTER (which is
button) to compare objects within the same project (offline/offline and
started via the
offline/online) and/or objects from different projects (offline/offline). Objects are devices,
programs, technology objects (TOs) or drive objects (DOs), and libraries. It is not possible to
use an empty project in a comparison.
If inconsistencies are displayed in the project navigator when you switch to online mode, for
example, you can carry out a project comparison to locate the differences between the
SIMOTION SCOUT project and the target system project.
To enable you to analyze differences when comparing objects, there is a range of
comparison attributes for each object type, which break an object down into smaller units
(comparison features) and, as a whole, contain all the object data that are of relevance to
execution.
Information relating to the SINAMICS devices used in the project is also displayed on the
same screen. This includes DOs or individual parameters, for example.
Figure 5-16
88
SIMOTION object comparison user interface
Overview of service and diagnostics options
Product Information, 11/2010
Part III: Service with SCOUT Engineering System
5.5 Comparing projects
Possible reasons for inconsistencies in the project navigator (online mode):
● A program has been changed
● The result of compiling a program is different
● There is a deviation on the global device variables
● The execution system has been changed
● The hardware configuration has changed
● An ST program in a library has been changed
● A piece of configuration data for an axis has been changed
The object comparison allows you to establish these differences and, if necessary, run a
data transfer in order to rectify them. The comparison can be carried out on an object-byobject or line-by-line basis.
The following comparisons are possible:
● Offline object with offline object from the same project
● Offline object with offline object from a different project
● Offline object with online object
Note
A comparison with online objects is only possible if there is already an online connection.
To enable detailed comparisons, the Store additional data and sources on the target
device option must have been activated during the download carried out beforehand.
No implicit connection is established when the comparison is started.
Additional information
● Links in the Guides menu of the online help
● Project comparison Function Manual
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5.6 Error handling in technology objects
5.6
Error handling in technology objects
Possible errors in technology objects
The following basic errors are possible when programming technology objects:
● The technology object itself cannot execute the function required by the application or
reports certain events or states:
A technological alarm is output.
You can find information on the individual alarms in the SIMOTION Reference Lists
● The command sent to a technology object cannot be executed:
The return value of the command provides information about the cause.
You can find information on the return values of the commands in the SIMOTION
Reference Lists
● Error while accessing configuration data, system variables, or I/O variables
The ExecutionFaultTask is called in the event of errors when configuration data or
variables are being read or written
Technological alarms
If an event (error, note) occurs on a technology object, the object issues a technological
alarm.
Configuring technological alarms
Individual responses are preset for each alarm.
You can change this default presetting as follows:
In the project navigator, select the Execution system path. The Execution System window
opens. Select the SystemInterruptTasks > TechnologicalFaultTask path.
Then click the Alarm configuration... button in the window.
90
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Part III: Service with SCOUT Engineering System
5.6 Error handling in technology objects
Figure 5-17
Configuring a technological alarm
Displaying and acknowledging technological alarms
Technological alarms can be evaluated and acknowledged in different ways:
● When SIMOTION SCOUT is in online mode, alarms and messages are displayed on the
Alarms tab in the detail view of the workbench.
Clicking Acknowledge deletes all alarms of the associated type.
● The alarms can be output, displayed, and acknowledged via the Human Machine
Interface (HMI). See also HMI (Page 36).
● All pending or individually selected alarms of a technology object can also be queried,
evaluated, and acknowledged via the user program.
Acknowledging via SIMOTION SCOUT
1. Select the alarm on the Alarms tab of the detail view
2. Click Acknowledge.
All alarms of the associated type are then deleted.
Note
Because drive alarms usually generate technology object alarms as well, you can try using
the Acknowledge (TO) switch to delete the drive alarms too. If, however, the cause of a drive
alarm still exists, then a new TO alarm will be triggered immediately. In this case, first correct
the cause of the drive alarm.
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5.7 Advanced functions in the address list
5.7
Advanced functions in the address list
With SIMOTION V4.2, advanced I/O diagnostic functions are available in the address list.
This information is displayed in the Availability column in online mode. If you position the
cursor over the relevant cell, detailed information is displayed in a tooltip.
How to open the address list
1. In the project navigator, navigate to the folder of your device.
2. Double-click the ADDRESS LIST entry.
The address list is opened in the detail area.
The following diagnostic information is recorded
● I/O stations that have completely failed
● Modules that have been removed (e.g. with ET200S)
● Deactivated I/O stations
● I/O variables working with replacement values
● I/O stations whose set topology is different from the actual topology
● I/O stations that have been configured as isochronous, but are not operating
isochronously
– Distributed synchronous operation
– Drive units
– Isochronous I/O
● Partner device is in stop mode (e.g. I device, I slave)
● For PROFINET devices: Provider state/consumer state shows errors
– Controller
– I/O device
– Modules
– Submodules
See also the description of the _quality() system function in the section titled Detailed status
of the I/O variables (as of kernel V4.2) in the SIMOTION ST Structured Text Programming
and Operating Manual.
Additional information
● Links in the Guides menu of the online help
● SIMOTION ST Structured Text Programming and Operating Manual
92
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5.8 Testing programs
5.8
Testing programs
To facilitate program testing, a range of debugging and error handling options are available
for the individual programming languages:
● Variable status
● Variable status in source code (online mode)
● Program status
● Single step
● Breakpoints
● Variable trace (see Commissioning functions (Page 93))
In the watch tables, assigned variables for all SIMOTION devices and parameters of the
SINAMICS drives can be monitored and controlled in the project.
Additional information
● Links in the Guides menu of the online help
● SINAMICS/SIMOTION Editor description DCC Programming and Operating Manual.
● SIMOTION LAD/FBD Programming and Operating Manual
● SIMOTION MCC Motion Control Chart Programming and Operating Manual
● SIMOTION ST Structured Text Programming and Operating Manual
5.9
Commissioning functions
SIMOTION SCOUT provides the following support functions for the commissioning and
optimization of technology objects and user programs:
● Device trace/function generator
● System trace (as of V4.2)
● Measuring function
● Automatic controller setting
● Task Trace
● Technology object trace (as of V4.2)
Device trace/function generator
You can use the device trace to record and evaluate parameters, system variables, and
program variables.
The device trace for system variables is mainly used to analyze time-synchronous
sequences in the real-time system.
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Part III: Service with SCOUT Engineering System
5.9 Commissioning functions
Program variables can be traced in order to find logical errors in the execution system or in
user programs. For this purpose, an event-triggered measuring task can be used in the
runtime system rather than a time-triggered measuring task. The event that causes the
measurement to be recorded is the execution of a specific code position in the user program.
In addition, a trigger event based on the variable can be selected on the Device trace tab in
order to start the recording (for example, on a positive edge, a tolerance band, or a bit
pattern).
The function generator can be used for test purposes to dynamically generate setpoints with
defined shapes (e.g. rectangle, sine) for various system variables. With the aid of the device
trace, the system response can then be recorded in order to optimize the controllers,
for example.
System trace (as of V4.2)
You can use the system trace to record and evaluate parameters, system variables, and
program variables from multiple CPUs at the same time. It is essential that the CPUs
communicate via PROFINET. There must be an isochronous connection between the CPUs.
The function generator, mathematics functions, and bit tracks are not available with the
system trace.
Task Trace
The Task Trace is a tool for troubleshooting in the SIMOTION multitasking environment. The
Task Trace offers the following options:
● Graphic display of the sequence of individual tasks and user events (generated using a
program command)
● Trace of individual user tasks
● Option of configuring the Task Trace using IT DIAG or via the user program (system
functions)
● Storage of the trace file on a memory card
● Starting the SIMOTION Task Profiler as a separate application using IT DIAG or the
SIMOTION SCOUT device diagnostics
Measuring function
The measuring function is used for controller optimization.
The SIMOTION measuring functions are used to commission the axis controller without
requiring a user program.
With the SINAMICS measuring function, you can directly inhibit the influence of higher-level
control loops by means of simple parameterization, and analyze the dynamic response of
individual drives.
Automatic controller setting
The automatic controller setting function can be used to configure the speed controller in the
drive and the DSC position controller in the control (SIMOTION SCOUT only) for SINAMICS
drive units.
Additional information
● Links in the Guides menu of the online help
● Task Trace Function Manual
94
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6
Appendix
6.1
Diagnostic data and non-volatile data (retain data)
6.1.1
Backing up during operation using a service selector switch
The advantage of backing up diagnostic data and non-volatile data during operation is that
enhanced diagnostic information via websites and TO alarm information are available.
Backing up diagnostic data and non-volatile data during operation using the service selector
switch (SIMOTION D):
1. Set the service selector switch to "Diagnostics".
– For D4x5: left rotary switch (SIM/NCK) to position "13" (hex: D)
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It does not matter what position the D410 mode switch is in.
The diagnostic data and non-volatile data can be created in STOP, STOPU, and RUN
modes.
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Appendix
6.1 Diagnostic data and non-volatile data (retain data)
2. The diagnostic data and non-volatile data are backed up to the CompactFlash Card.
The status LEDs display the backup process as follows:
Status
D410
Backup in progress
RUN/STOP LED flashes yellow (2 STOP LED and SU/PF LED flash
Hz)
yellow (2 Hz)
D4x5/D4x5-2
Backup complete
RUN/STOP LED flashes green (2
Hz) and SF LED lights up
continuously
RUN LED flashes green (2 Hz) and
SF LED lights up continuously
3. Once the backup is complete, switch the SIMOTION D off.
4. Remove the CompactFlash card and reset the service selector switch to its original
position.
Note
SIMOTION D4x5-2 modules feature a DIAG button. As an alternative to setting the
service selector switch to the "D" position, you have the option of backing up diagnostic
data and non-volatile data by briefly pressing the DIAG button.
This method is preferable for D4x5-2.
Backing up diagnostic data and non-volatile data during operation using SIMOTION P state
(SIMOTION P):
1. Make sure that SIMOTION P has started and ramped up, e.g. with SIMOTION P state.
2. Activate the diagnostic switch using the following option:
SIMOTION P state menu command Options > Set Diagnostic Switch.
The diagnostic data is recorded during operation and the Options > Set Diagnostic Switch
switch is automatically reset after the data has been written.
Please contact Product Support for the evaluation of the recorded data.
Additional information
● Links in the Guides menu of the online help
● SIMOTION D4x5 Manual
● SIMOTION D4x5 Commissioning and Hardware Installation Manual
● SIMOTION D4x5-2 Manual
● SIMOTION D4x5-2 Commissioning and Hardware Installation Manual
● SIMOTION D410 Manual
● SIMOTION D410 Commissioning Manual
● SIMOTION P320-3 and Panels Commissioning and Hardware Installation Manual
● SIMOTION P350-3 and Panels Commissioning and Hardware Installation Manual
See also
Backing up diagnostic data and non-volatile data (Page 54)
96
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Appendix
6.1 Diagnostic data and non-volatile data (retain data)
6.1.2
Backing up during ramp-up using a service selector switch or INI file
Backing up diagnostic data and non-volatile data during ramp-up using the service selector
switch (SIMOTION D):
1. Set the service selector switch to "Diagnostics".
– For D4x5: left rotary switch (SIM/NCK) to position "13" (hex: D)
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It does not matter what position the D410 mode switch is in.
2. Switch the SIMOTION D off and on again.
3. Wait for the device to ramp up.
The diagnostic data and non-volatile data is backed up to the CompactFlash card during
ramp-up, provided that this is still possible and is not prevented by HW defects, for
example.
4. Once the backup is complete, switch the SIMOTION D off.
5. Remove the CompactFlash card and reset the service selector switch to its original
position.
Note
SIMOTION D4x5-2 modules feature a DIAG button. As an alternative to setting the
service selector switch to the "D" position, you have the option of backing up diagnostic
data and non-volatile data by pressing the DIAG button. When backing up data during
ramp-up, the DIAG button must be held down until the backup process is complete. As
this can easily take 20-30 seconds, it is better to use position "D" in this case.
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Appendix
6.1 Diagnostic data and non-volatile data (retain data)
Backing up diagnostic data and non-volatile data during ramp-up using the
SIMOTION P state application (SIMOTION P):
1. Terminate the SIMOTION P with Terminate SIMOTION P from SIMOTION P state.
2. Activate the diagnostic switch using the following option:
SIMOTION P state menu command Options > Set Diagnostic Switch.
The diagnostic data is recorded during ramp-up and the Options > Set Diagnostic Switch
switch is automatically reset once the data has been written.
Backing up diagnostic data and non-volatile data during ramp-up using an INI file
(SIMOTION C/P/D):
1. Use a text editor (such as Notepad) to create a file called simotion.ini.
2. Add the following text to it: DIAG_FILES=1
You must use a text editor and may not use any formatting in the text.
3. Copy simotion.ini to the main directory of the data carrier (D:\Card with
SIMOTION P320 or F:\Simotion\user\Card with SIMOTION P350).
4. With SIMOTION C/D: Insert the data carrier into the module while it is switched off.
5. Switch the module on and allow the SIMOTION device to ramp up.
The diagnostic data and non-volatile data is backed up to the data carrier during ramp-up,
provided that this is still possible and is not prevented by HW defects, for example.
6. Once the backup is complete, switch off the SIMOTION device.
7. With SIMOTION C/D: Remove the data carrier.
NOTICE
To suppress ramp-up in diagnostics mode again, you must delete the simotion.ini file
from the data carrier.
Additional information
● Links in the Guides menu of the online help
● SIMOTION D4x5 Manual
● SIMOTION D4x5-2 Manual
● SIMOTION D4x5 Commissioning and Hardware Installation Manual
● SIMOTION D4x5-2 Commissioning and Hardware Installation Manual
● SIMOTION D410 Manual
● SIMOTION D410 Commissioning Manual
● SIMOTION P320-3 and Panels Commissioning and Hardware Installation Manual
● SIMOTION P350-3 and Panels Commissioning and Hardware Installation Manual
See also
Backing up diagnostic data and non-volatile data (Page 54)
98
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Appendix
6.1 Diagnostic data and non-volatile data (retain data)
6.1.3
Backing up during operation using IT DIAG
SIMOTION devices feature pre-configured, standard IT DIAG diagnostics sites. These sites
can be displayed via Ethernet using a standard browser. Additionally, you have the option of
creating your own websites and incorporating service and diagnostic information.
You can also use IT DIAG to back up diagnostic data and non-volatile data. IT DIAG is
opened by entering the IP address of the SIMOTION device in the address bar of the
browser; e.g. http://192.168.0.22.
This opens the IT DIAG start screen. To back up diagnostic data and non-volatile data, call
up the "Diagnostic files" site from the "Diagnostics" menu.
Backing up and saving diagnostic data and non-volatile data on the PG/PC
1. If any diagnostic data is present, delete it using the Delete all diagfiles button.
2. Initiate the backup process using the Create general diagfiles button.
3. Compress the files using the Zip all diagfiles button.
4. Transfer the compressed diagnostic data to the PG/PC using the Get diagarchive button.
Figure 6-1
IT DIAG Diagnostics
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Appendix
6.1 Diagnostic data and non-volatile data (retain data)
Table 6- 1
Functions on the "Diagnostic files" website
Button
Function
Create general diagfiles
This button saves diagnostic data and non-volatile data in the
...\USER\SIMOTION\HMI\SYSLOG\DIAG directory.
HTML files used for diagnostics purposes are not saved.
Create html diagfiles
This button is used to save diagnostics websites on the data
carrier. It should be noted that only those sites that are listed in
the DIAGURLS.TXT file in directory
...\USER\SIMOTION\HMI\SYSLOG\DIAG are saved (see
Displaying diagnostic data via websites (Page 57)).
Zip all diagfiles
This button enables you to compress diagnostics files. This
stores all files and folders in a ZIP file in directory
...\USER\SIMOTION\HMI\SYSLOG\DIAG, while retaining the
folder structure.
Get diagarchive
This button is used to save the ZIP archive to connected
PGs/PCs.
Delete all diagfiles
This button is used to delete all data stored in the
...\USER\SIMOTION\HMI\SYSLOG\DIAG directory; the directory
itself is not removed, however.
See also Storing diagnostic data and non-volatile data (Page 56)
Additional information
● Links in the Guides menu of the online help
● SIMOTION IT Ethernet-based HMI and Diagnostic Functions Diagnostics Manual
6.1.4
Restoring non-volatile data
SIMOTION C/P
Prerequisite
The diagnostic data and non-volatile data have been backed up to the MMC/data carrier.
Procedure
1. With SIMOTION C and SIMOTION P320/P350, copy file PMEMORY.XML from directory
...\USER\SIMOTION\HMI\SYSLOG\DIAG to directory ...\USER\SIMOTION.
2. Following this, carry out an overall reset to force the non-volatile data to be reimported.
In principle, you can use the procedure that has just been described for SIMOTION D too,
but we recommend using the method described below instead.
100
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Appendix
6.1 Diagnostic data and non-volatile data (retain data)
SIMOTION D
Prerequisite
The diagnostic data and non-volatile data have been backed up to the CompactFlash Card.
Procedure
To restore non-volatile data after a CPU has been replaced, proceed as follows:
1. Insert the CompactFlash Card into the new SIMOTION D (which must be switched off).
2. Set the switch to position "Delete non-volatile data".
– For D4x5: left rotary switch (SIM/NCK) to position "1"
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Appendix
6.1 Diagnostic data and non-volatile data (retain data)
3. Allow the SIMOTION D to ramp up. The non-volatile data will be restored while this is
happening.
Note
When the "Delete non-volatile data" switch position is selected, the non-volatile data of
the D4xx is first deleted and then restored by means of the PMEMORY backup file.
If there is a backup file called PMEMORY.XML on the CompactFlash Card in directory
USER\SIMOTION, it is this file that is restored (rather than the PMEMORY.XML file backed up via
diagnostics in directory \USER\SIMOTION\HMI\SYSLOG\DIAG).
The following order of priority applies when restoring data:
–
/USER/SIMOTION/PMEMORY.XML
–
/USER/SIMOTION/PMEMORY.BAK
–
/USER/SIMOTION/HMI/SYSLOG/DIAG/PMEMORY.XML
4. Once the SIMOTION D has ramped up, switch it off.
5. Reset the service selector switch to its original position.
6. Switch the SIMOTION D back on.
Additional information
● Links in the Guides menu of the online help
● SIMOTION D4x5 Commissioning and Hardware Installation Manual
● SIMOTION D4x5-2 Commissioning and Hardware Installation Manual
● SIMOTION D410 Commissioning Manual
● SIMOTION P320-3 and Panels Commissioning and Hardware Installation Manual
● SIMOTION P350-3 and Panels Commissioning and Hardware Installation Manual
See also
Restoring non-volatile data (Page 60)
102
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Index
7
E
7-segment display, 34
Error handling in technology objects, 90
Ethernet
Bus analyzer, 35
Ethernet/PROFINET topology, 87
A
Alarm_S messages, 36
Amending licensing information, 43
B
Bus analyzer
PROFIBUS DP, 35
PROFINET/Ethernet, 35
C
Checking licensing information, 43
Commissioning functions, 93
content.txt, 85
Control Unit CU320/CU320-2
LED displays, 31
Controller Extension CX32/CX32-2
LED displays, 29
D
Determining the IP address, 46
Device data
Backing up, 61
Restoring, 61
Updating, 61
Device diagnostics, 79
Device diagnostics in the Web browser, 48
Diagnostic data
Backing up, 53
Backing up on the device, 40
Recording on the device, 40
Diagnostics buffer, 51, 82
Diagnostics without a user project present, 74
Discrete message procedure, 36
Overview of service and diagnostics options
Product Information, 11/2010
F
Factory settings, 76
G
Going online
With Ethernet/PROFINET, 69
With PROFIBUS, 65
With user project, 74
H
HMI, 36
L
LED displays
Control Unit CU320/CU320-2, 31
Controller Extension CX32/CX32-2, 29
SIMOTION D, 21
SIMOTION P320-3/P350-3, 19
License key, 42
M
Mode switch, 14
Monitoring variables, 52
O
Online connection to the device, 46
Optimizing the project (traces), 52
103
Index
P
P state, 14
PROFIBUS
Bus analyzer, 35
PROFINET
Bus analyzer, 35
Error/fault diagnostics, 87
Project comparison, 88
R
References, 5
Runtime licensing, 42
S
Service and diagnostics
7-segment display, 34
Alarm_S messages, 36
Amending licensing information, 43
Backing up device data, 61
Backing up diagnostic data, 40, 53
CBE30, 27
Checking licensing information, 43
Commissioning functions, 93
content.txt, 85
Control Unit CU320/CU320-2, 31
Controller Extension CX32/CX32-2, 29
Device diagnostics, 79
Device diagnostics in the Web browser, 48
Diagnostics buffer, 51, 82
Diagnostics without a user project present, 74
Discrete message procedure, 36
Error handling in technology objects, 90
Ethernet/PROFINET topology, 87
Factory settings, 76
Going online with Ethernet/PROFINET, 69
Going online with PROFIBUS, 65
Going online with user project, 74
HMI, 36
License key, 42
Monitoring variables, 52
Optimizing the project (traces), 52
PROFINET error/fault diagnostics, 87
Project comparison, 88
Recording diagnostic data, 40
Restoring device data, 61
Runtime licensing, 42
Service data, 48
Service on the device, 13
Service overview, 86
104
SIMOTION D, 21
SIMOTION P320-3/P350-3, 19
SIMOTION SCOUT, 63
System utilization, 51, 83
Testing programs, 93
Typical errors, 7
Updating device data, 61
Updating devices, 40
Userlog/Syslog, 84
Watch table, 52
WinCC flexible, 36
Service and diagnostics options, 7
Service data, 48
Service on the device, 13
Service overview, 86
Service selector switch, 14
SIMOTION D
LED displays, 21
SIMOTION device interfaces, 35
SIMOTION P320-3/P350-3
LED displays, 19
System utilization, 51, 83
T
Testing programs, 93
Typical errors, 7
U
Updating devices, 40
Userlog/Syslog, 84
W
Watch table, 52
WinCC flexible, 36
Overview of service and diagnostics options
Product Information, 11/2010