Consultant’s Workshop
“The Paradigm Shift at GO Transit”
Wednesday, April 17, 2013
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
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Consultant’s Workshop
“The Paradigm Shift at GO Transit”
April 17, 2013
Welcome Address
Gary McNeil, President GO Transit
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Agenda
Welcome Address
Gary McNeil, President GO Transit
9:00 – 9:15
Part 1: Guiding Principles
The Owner – Client Relationship
Karla Avis-Birch, Chief Project Management & Systems
GO Brand Re-Fresh
Paula Edwards, Director Customer Care
Mobility Hub Guidelines
9:15 – 9:30
9:30 – 9:45
9:45 – 10:00
Elana Horowitz, Senior Advisor, Strategic Policy & System
Planning
Open discussion questions
Break
10:00 – 10:15
10:15 – 10:30
Part 2: Design Requirement Updates
New Standards
10:30 – 11:15
Constantin Urma, Supervisor Design Standards
Design Excellence
Beth Kapusta, Executive Technical Advisor Design Excellence
Closing Address
Greg Percy, Vice President GO Capital Infrastructure
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11:15 – 11:45
11:45 – 12:00
Consultant’s Workshop
“The Paradigm Shift at GO Transit”
April 17, 2013
Part 1:
Guiding Principles
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
THE OWNER-CLIENT
RELATIONSHIP
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
The Owner-Client Relationship
Paradigm Shift:
A radical change in underlying
beliefs or theory
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
The Owner-Client Relationship
GO Transit Change:
Part of a bigger vision in transforming the way the region moves
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
The Owner-Client Relationship
GO Transit Change:
We are innovating our network such that we look for
operational efficiencies and customer needs, to be consistent
with our brand essence EASY.
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
The Owner-Client Relationship
GO Transit Change:
The complexity of our projects has grown and are subject to
defined timelines.
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
The Owner-Client Relationship
GO Transit Change:
We are optimizing our network so that we are current with industry
best practice.
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
The Owner-Client Relationship
 Firm but Fair
Expectations
Processes
 Rigorous Agility
Design
Guidelines
Contract
Documents
 Customer
Service Oriented
 Focused
 Responsible
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
The Owner-Client Relationship
Key items you will see in the change …
•
•
•
•
•
•
•
•
•
•
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Milestones matter
Quality deliverables
Integrated design
Design focus is not purely functional
Energy management initiatives
Request for standard variations
Handover documents
Contract documents – general conditions, Appendix B
Construction procurement – Merx 4/Raqs
Performance affects future work
Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
THE GO BRAND
RE-FRESH
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
The GO Brand Refresh
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
The GO Brand Refresh
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
The GO Brand Refresh
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
The GO Brand Refresh
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
MOBILITY HUB
GUIDELINES
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Mobility Hubs
A Bold Plan
• Metrolinx’s Regional Transportation Plan,
providing a common vision for transportation
across the region.
• Contains close to 100 priority actions and
supporting policies with plans for rapid transit.
• Currently being updated to incorporate findings of
recent studies and integrate GO2020
• Metrolinx recently announced the next wave of Big
Move projects at bigmove.ca
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Mobility Hubs
9 Big Moves
1
2
3
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A fast, frequent and expanded regional rapid transit network
High-order transit connectivity to the Pearson Airport District from all
directions
An expanded Union Station - the heart of the GTHA’s transportation
system.
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A complete walking and cycling network with bike-sharing programs
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An information system for travelers, where and when they need it
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A region-wide integrated transit fare system
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A system of interconnected mobility hubs
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A comprehensive strategy for goods movement
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An Investment Strategy to provide stable and predictable funding
Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Mobility Hubs
Identifying Mobility Hubs in The Big Move
1.
Anchor Hubs - strategic importance:
• Urban growth centres
• International gateways: Pearson Airport/Union Station
OR
2.
Gateway Hubs - key regional interchanges (2 or more rapid
transit lines) with:
• high level of forecasted transit ridership
•
(4,500 or more boardings + alightings by 2031)
• High development potential
•
(10,000 residents and jobs combined within 800m by 2031)
All hubs have the potential to attract and accommodate new
growth and transform the regional urban structure
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Mobility Hubs
Mobility Hubs Across the GTHA
(NOT all GO Transit stations are located in an identified Mobility Hub)
Indicates hubs in which Metrolinx is actively engaged
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51 mobility hubs identified in The Big Move
18 are centred on existing GO Stations
Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Mobility Hubs
What is a Mobility Hub?
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Mobility Hubs
Relationship to the GO Design
Requirements Manual
•
Mob Hub guidelines will be translated, at a technical
level, for the DRM.
A dedicated section has been added to the Guiding
Principles to describe the Mobility Hub principles.
Will be reflected in updates to the Manual for relevant
sections.
•
•
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Mobility Hubs
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Mobility Hubs
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Mobility Hubs
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Mobility Hubs
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Mobility Hubs
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Mobility Hubs
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
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Mobility Hubs
Low Rise
Mid Rise
High Rise
Signature
Tower
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Mobility Hubs
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
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Mobility Hubs
Cycling
Infrastructure
Mode Share
Commute
Times
Transit
Ridership
Safety and
Security
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Vehicle Km
Traveled
Pedestrian
Infrastructure
Population
Density
Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Mobility Hubs
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
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OPEN
DISCUSSION
Q&A
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
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Open Discussion – Q & A
Question 1:
METROLINX/GO Transit has done a good job in continually
improving the Design Requirements Manual (DRM) and we are
wondering if it is in your future plans to include a list of all
METROLINX/GO Transit standard details available along with
copies of the drawings (.pdf and ACAD format) within the DRM
document for reference? Currently, there are a number of
details included but in some cases we have come across details
that we were not previously aware of. This would further assist
in ensuring consistency from project to project.
 Yes. Any drawings within the DRM are meant to be
schematic guidelines. Where applicable, we have
separate standard drawings and specifications. We will
clarify the location of these standard drawings and
specifications.
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Open Discussion – Q & A
Question 2:
With regards to the current procurement process, is there an
opportunity to pre-qualify consultants on a yearly or multi-year
basis? By doing so, it would greatly reduce the amount of
material that would have to be reviewed by procurement and
technical staff for each particular assignment and also assist in
reducing the timelines in reviewing/awarding the assignment
which would ultimately benefit the project schedule. The prequalifications could be split by each specific group where the
consultants could submit their experience/team for stations,
parking, bus, etc. projects and only those that qualify could
submit a quote for the project.
 We are always looking for ways to ensure that our
procurement process is fair and transparent, while being
open to all, and attracting the best qualified talent.
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Open Discussion – Q & A
Question 3:
Currently, METROLINX/GO Transit provides all consultants
bidding a project details on the winning firm and their respective
bid upon award. Is METROLINX/GO Transit willing to consider
publishing all bids of consultants who submitted/qualified? This
approach has successfully been used by GO Transit in the past
and would very much assist consultants in assessing their bids
against the current market place and allow for adjustments to be
made accordingly on future quotations.
 We will refer this inquiry to our Procurement & Contract
Services group.
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Open Discussion – Q & A
Question 4:
Is there an opportunity to improve on the effectiveness of
mandatory site meetings associated with requests to qualify and
quote? More specifically, addressing questions/comments
raised on site directly through addendum, ensuring appropriate
and informed staff are available on site to best describe the
scope of work and answer questions, etc.
 We are currently working with Procurement & Contract
services and revising some these issues.
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Open Discussion – Q & A
Question 5:
Has any consideration been given to reducing or removing the
10% Holdback on engineering consultant assignments? Based
on our understanding, the holdback is stemming from the
Construction Lien Act and not necessarily appropriate for
engineering services. For consultants working on sizeable
assignments, the 10% can become a substantial amount which
can very much effect cash flow.
 To date, we have been advised that holdback applies
and is consistent in application. We will refer this
inquiry to Legal Counsel.
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
BREAK
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Agenda
Welcome Address
Gary McNeil, President GO Transit
9:00 – 9:15
Part 1: Guiding Principles
The Owner – Client Relationship
Karla Avis-Birch, Chief Project Management & Systems
GO Brand Re-Fresh
Paula Edwards, Director Customer Care
Mobility Hub Guidelines
9:15 – 9:30
9:30 – 9:45
9:45 – 10:00
Elana Horowitz, Senior Advisor, Strategic Policy & System
Planning
Open discussion questions
Break
10:00 – 10:15
10:15 – 10:30
Part 2: Design Requirement Updates
New Standards
10:30 – 11:15
Constantin Urma, Supervisor Design Standards
Design Excellence
Beth Kapusta, Executive Technical Advisor Design Excellence
Closing Address
Greg Percy, Vice President GO Capital Infrastructure
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11:15 – 11:45
11:45 – 12:00
Consultant’s Workshop
“The Paradigm Shift at GO Transit”
April 17, 2013
Part 2:
Design Requirement Updates
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Design Requirements
Our standards are performancebased and intended to be used
as a guideline and starting point
for detailed design.
The Design Requirements
Manual strives to balance all
stakeholder requirements and
corporate initiatives.
GO Transit Standards/Guidelines Include:
• Design Requirements Manual (DRM)
• Static Signage Catalogue
• Standard Specifications
• Standard Drawings
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Standards are under continuous
improvement.
Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
NEW STANDARDS:
ACCESSIBILITY
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
New Standards: Accessibility
Step-free access from, and between, public areas to the
accessible railcar and/or bus.
We are expanding our definition of “accessible” to include:




Address and sign the entire accessible route
Implementation of “Easier Access Features”
Standards to meet the forthcoming AODA Built Environment
Holistic way finding and signage strategy
All accessible features at GO Stations and terminals will evolve with
new regulations and industry best practice.
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
New Standards: Accessibility
EASIER ACCESS DESIGN FEATURES
Innovation
in
Accessible
Transit
Easier Access Design Features are consistent with GO’s goals for quality service
with value-added amenities for all customers, and is not necessarily limited to the
needs of customers with mobility disabilities.
Some features include:
– Benches
– Floor grilles compatible with the use of canes and crutches and
grating
– Barrier-free ticket sales counters and accessible ticket booth
audio
– Increased illumination near customer loading and waiting areas
– Signage for Station Way finding
– Elevated Accessible Rail Platform (Mini-Platform)
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
New Standards: Accessibility
Our commitment to universal
access continues as a guiding
principle, whereby we strive to
meet and exceed code
requirements, where possible.
There are revisions to the Ontario
Building Code and Integrated
Accessibility Standards that will
change some of our current
standards.
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Some changes include:
• New dimension of barrier
free parking spaces
• New percentage for the
number of barrier free
spaces required
• New style tactile indicators
• Ramp minimum slope 1:15
• New handrail minimum
dimension
Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
NEW STANDARDS:
ENERGY
EFFICIENCY
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Energy Efficiency
Key Messages
• Metrolinx has been incorporating energy efficiency in new
building through LEED requirements over the past number of
years and selected retrofits projects
• Expectation to see the highest levels of energy efficiency in
the design of retrofit projects, new construction and in the
selection of equipment with a focus on optimizing life cycle
costs.
• We have hired an Embedded Energy Manager (EEM) to
advise on energy efficiency measures, to apply for related
grants on our behalf and assist us in identifying new savings
opportunities within facilities
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Energy Efficiency
WHY?
• Goal to minimize increase in overall
energy budget despite rising energy
costs and expanding service
• Leverage related financial
incentives from electricity and
natural gas suppliers
• Reduce environmental impact
through reduction of GHGs and
related emissions
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• Support the Province of Ontario’s
focus on energy conservation,
which is more cost-effective than
investing in new power generation.
Example at facilities: Radiant heaters
as replacement for regular gas unit
heaters and fixtures of 6 T5-4’ lamps
Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Energy Efficiency
What will this mean?
• Every Project will consider energy efficiency. “Like to like”
replacement of old equipment will not be accepted.
• Consultants and contractors will provide data required to
complete grant applications
• Applicable grants will be considered to be applied for, in a
project by project basis. Data and design/product details will
be required through the design review process.
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
NEW STANDARDS
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
New Standards: Mechanical
• Sustainable Washroom Fixtures
• LED Lighting Standard
• Rust Free Standards
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
New Standards: Architectural
Architectural Layout of Station Building
• A bubble diagram of adjacencies as a guideline and starting
point to the programmatic layout.
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
New Standards: Architectural
Architecture:
Preliminary & Schematic Design
• Good design is not expensive design, especially when you
make it a priority from the start
• Renderings must be provided for Design Review Panel
Detailed Design – 25%, 50%, 75%, 95%
• Finishes and colour boards must be provided
• If alternates are being proposed, samples and technical data
must be provided prior to approval.
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
New Standards: Electrical
Lightning Protection Design
• Provide protection as required by the DRM and Grounding
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
New Standards: Electrical
LED Lighting Design
• Among other specific requirements, fixtures must deter
nesting birds
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
New Standards: Electrical
Dedicated drawings and layouts for:
•
•
•
•
•
•
•
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Single Line Diagram,
Power Layout,
Lighting Layout,
Grounding Layout,
Cable Tray/Raceway Layout,
Equipment & Systems Layout,
Elevations
Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
New Standards: Electrical
Single Line Diagram
• To be holistically revised and updated with any change
• If a new drawing is necessary then the new and old drawings
shall reference each other
• Shall be on its dedicated drawing sheet
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
New Standards: Electrical
Electrical Room Layout
• Electrical equipment in plan & elevation to be drawn to scale
• Allow space for growth
• Minimum clear space as per code
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
New Standards: Mechanical
Snow Melting System Sensors
Previous Non-Flush Sensor
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
New Standards: Mechanical
Available Master Specifications
• Air Handling Units
• Snow Melting Systems
• In Floor Radiant Heating
• Sump Pumps
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
New Standards: Signage
Way finding & Signage Specialist…
 Experienced in way finding & signage system
development
 To be involved in early design planning
 Graduate of an accredited Graphic Design
Degree Program
 Member of GDC (Society of Graphic Designers
of Canada), RGD (Association of Registered
Graphic Designers of Ontario), or equivalent
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
New Standards: Signage
Way finding/Signage design expectations…
 special attention to GO customers
 a unified & holistic approach (site conditions)
 design…inclusive of operations and universal access
 an integrated solution (not limited to
project boundaries)
 strategy for temporary signage requirements
 coordination of related amenities
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 comprehensive drawings & performance specs
Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
REMINDERS &
HELPFUL HINTS
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Reminders & Helpful Hints
Drawing Name Electronic file nomenclature
• Project Number – Discipline & Number
• Use the latest Sign sheet, Title block, and Title page
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Reminders & Helpful Hints
Architectural Design Elements:
• To Think of Customer Experience
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Top: MacNab Transit Terminal, Hamilton
Bottom: Corktown Footbridge, Ottawa
Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Reminders & Helpful Hints
Architectural Design Elements:
• To be Inspired
UP Express Station
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Train Shed Canopy
Union Station
ARCHITECTURE
EXPECTATIONS
Design Elements:
• To be an Inviting Presence in the Community
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Aurora GO Station Parking Structure
Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Reminders & Helpful Hints
Site Development: Holistic Thinking
• Key Station Elements integrated with passenger flow, traffic,
surroundings, and signage
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Reminders & Helpful Hints
Electrical Layout Drawings
• No cable splices
allowed underground
• Minimize number of manholes,
hand holes, and consider
location
• Drain manholes and hand holes
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Reminders & Helpful Hints
Minimize operational hazards
• Manholes must be designed to
minimize confined space requirements
• Remember drainage in the design of
manholes.
• Cable duct must be completely
designed with service, expansion and
maintenance in mind.
• The design must allow for
crossovers and method for
additions and future modification.
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Reminders & Helpful Hints
Grounding Layout
• Provide copper bus encircling the room
• Do not provide isolate or broken ground system!
• Connect to existing grounding grid if this is an expansion
project or refurbishment
• Provide ground inspection pits (testing wells)
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Reminders & Helpful Hints
Boiler Room Design
• Allow adequate clearances for maintenance and
replacement
• Allow for future growth
Spacious Boiler room
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Tight Boiler Room
Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Reminders & Helpful Hints
Sump Pit Design
• Design accessible sump pits (lifting davit, no need to enter
wet well, piston kit)
Spacious Sump Pit Room
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Tight Sump Pit Room
Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Reminders & Helpful Hints
Liquid Piping
• NO Liquid Piping Inside Electrical and Communications
Rooms
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
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Reminders & Helpful Hints
Signage: Details. Details. Details.
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Reminders & Helpful Hints
Signage: Details. Details. Details.
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
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DESIGN
EXCELLENCE
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Design Excellence
• Board report on Metrolinx Design
Excellence presented on
February 14, 2013.
• Recommends a multi-pronged
approach to integrating design
excellence into Metrolinx capital
investments, building on existing
work.
• Focus on areas of architecture,
landscape architecture, and
urban design.
• Report was a response to a
specific Board request on
September 11, 2012
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Winner of a 2012 Canadian Architect Award of Excellence, GO
Transit Train Shed Roof at Union Station
Its singularly monolithic gesture is pleasingly detailed in a
decidedly restrained though refined way – which may do more to
lessen the individuality of the project as a standalone feature, but
is a welcome and true “last piece of the puzzle” – a piece that also
reintroduces the nearly century-old Bush shed as a sophisticated
and significant part of the overall composition of Union Station.
Donald Chong, jury
member
Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Design Excellence
Board of Directors Resolution –
February 14, 2013
THAT staff continue to pursue the agenda of design excellence within
Metrolinx outlined in the Next Steps section of the Metrolinx Design
Excellence report in the following areas:
1.
2.
3.
4.
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Change the Evaluation of Capital Projects through Procurement;
Build on Metrolinx Brand Strategy work underway;
Strengthen Design Guidelines;
Establish Corporate Design Review Process and Accountability.
Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Design Excellence
What is Design Excellence?
• Design is a broad term that has multiple
means, depending on the design
discipline.
• In architecture, Vitruvius defined good
building in 15 BCE as having “firmness,
commodity, delight”, which translates into
structural stability, appropriate spatial
accommodation, and attractive
appearance.
• Design excellence refers to the successful
interplay between FUNCTIONALITY,
DURABILITY, BEAUTY and VALUE.
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Design Excellence
• Good architecture can range from the iconic to the more modest
and systematic
Oriente Train Station, Lisbon, Portugal, by Santiago Calatrava
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London City Airport LRT, London, UK
Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Design Excellence
• Well-designed transportation projects can have a subtle and
elegant architectural expression
Corktown Footbridge, Ottawa. Awarded: Regional
Merit, Canadian Society of Landscape Architects, 2008; Urban
Design Award, Category of Civic Design Projects, Royal
Architectural Institute of Canada National Awards Program, 2008;
Urban Design Award of Merit, Design Exchange Awards, 2008;
Award of Excellence, Public Places and Civic Spaces, Ottawa
Urban Design Awards, 2007
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McNabb Transit Terminal, Hamilton. Awarded: Award of Merit,
Category of Healthy Communities, Hamilton Urban Design
Award, 2011; Silver Award, Category of Urban Design, Design
Exchange, 2011
Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Design Excellence
Design excellence often also
addresses:
•
•
•
•
•
•
•
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Environmental sustainability
Resiliency
Social impact
Innovation
Accessibility
Value
User Experience
Prominent and clear
way finding and
information kiosks in
London’s Liverpool
Street Station
improve user
experience
Green roof being installed at the Streetsville GO Bus Facility to
improve environmental sustainability.
Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Design Excellence
Value of Design Excellence
• Good design does not need to
be expensive, particularly if it is
made a priority early in the
project delivery process.
• Emphasizing design excellence
can generate long-term
operational efficiencies, lead to
a more coherent development
process, and provide a higher
quality user experience.
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Newmarket Operations Centre. Winner of a 2012 Award of
Excellence from Canadian Architect Magazine and certified
LEED Silver. Houses and maintains all of the Town’s vehicles
and equipment and services fire trucks at this facility. Per
square foot construction cost (~$300) is on par with GO bus
maintenance facilities (East Gwillimbury).
Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Design Excellence
Value of Design Excellence
Diminishing Influence on life cycle
costs
• Design excellence makes
Early
good economic sense,
particularly where a systems
approach is taken and design
components can be repeated.
• Good design adds value and
bad design costs more
because it does not fully
Late
Typical building costs over a 35-year life-cycle – the smaller earlier costs
anticipate the range of
greatly influence the larger later costs. (Adapted from Consulting
Engineers of BC via DTAH)
functions the facility should
accommodate, dismisses the value of aesthetics as a fundamental
facility attribute and underestimates the need for durability as a
quality of the facility’s features. (“Why Design Matters for Transit” , American Public Transit Association, 2011)
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Design Excellence
The Purpose of Good Design
• Good design improves all aspects of the user experience
• How a place is perceived matters in its ability to attract riders and
make them feel comfortable
• Good design contributes to a sense of place
• Good design instills a sense of civic pride in those who use it
• Good design makes a better city and contributes to a strong urban
realm
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Design Excellence
Evaluating Design Quality and
Setting the Bar
• Aesthetics are often perceived as a matter of taste, but professionals
in design disciplines have extensive training and experience in design
principles and best practices so design review panels perform a “jury
of peers” advisory function.
• Peer recognition through design awards and positive media reviews
are two ways design excellence is recognized.
• User experience feedback: web site/surveys/social media traffic
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
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Design Excellence
Building on Existing Design Work
• Not starting from scratch – building on existing guidelines, manuals,
policy frameworks.
• Linking design excellence and brand identity is already happening
with UP Express. Opportunities to do this with GO brand refresh and
Eglinton Crosstown.
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Mobility Hub Guidelines
GO Design Requirements
Manual
The UP Express Brand is closely tied to its architectural expression.
Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Design Excellence
Design Excellence Initiatives in Progress
Metrolinx Design Excellence initiatives are underway in:
• Branding
• Corporate Alignment
• Design Guidelines
• Design Briefs
• Procurement
• Design Review and Accountability
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Design Excellence
Design Review and Accountability: Current
State
Currently, an Interim Design Review Group meets every two weeks to
review projects ($10 million+ or in a mobility hub or highly publicfacing location) in various stages design.
Metrolinx CEO has identified VP Policy, Planning and Innovation as
executive sponsor and champion for corporate design excellence.
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
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Design Excellence
Design Review and Accountability
Changes in progress:
• New Chief Design Excellence Officer is being hired.
• Expanded Design Review Process and Accountability to ensure
that a corporate commitment to design excellence is upheld.
• Interim Design Review Group will evolve into permanent, expanded
Metrolinx Design Review Panel (MDRP) with dedicated design
review for Eglinton Crosstown LRT and Scarborough LRT.
• Updated design review protocols and terms of reference.
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
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Design Excellence
Vaughan
Expanded Metrolinx
Design Review Panel
Toronto
Mississau
ga
The expanded Metrolinx Design
Review Panel (MDRP) supplements
but does not replace existing external
design review panels but should
make it easier to achieve success
with them.
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GTHA municipalities with design review
panels
Toronto geographic areas covered by various design review
panels
Metrolinx Design Review Panel Changes
• Two separate panels of the MDRP will meet every two weeks to
review projects ($10 million+ or in a mobility hub or highly
public-facing location) in various stages of design.
• Each panel will have a higher proportion of external
professionals, comprising two architects, one urban designer,
one landscape architect, and either a structural or
mechanical/electrical engineer + ad hoc members + five
Metrolinx staff panelists will include the Chief Design Excellence
Officer who will chair the panels.
• Most projects come at least twice before panel, which offers
constructive comments and a SUPPORT, SUPPORT WITH
CONDITIONS, NOT SUPPORT recommendation at the end of
each review.
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
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Design Excellence
Design Review:
What Has Changed for Consultants
• We want your A Team.
• Higher design aspirations are part of the new Metrolinx
expectations of all our consultants.
• We find this generally means leaner, not more expensive designs.
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Design Excellence
Design Review Presentations:
What We Want
• A short, clear project presentation that meets the presentation criteria (20 minute
presentation with 40 minutes of panel comments/discussion)
• Always start with a Clear Architectural Concept. A short 50-word statement
should be part of the presentation.
• This is not the functional program but a description of how the design
approach responds, with creativity and innovation, to the brief.
• Describe main challenges of the project and how your concept addresses
them.
• Presentations should distill key concepts of your architectural approach and
organize them in clear ideas—Siting, Sustainability, Structure, Landscape, etc.,
generally working from the big picture down to a finer grain of detail.
• We do not want detailed information about program or technical information.
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Consultant’s Workshop| “The Paradigm Shift at GO Transit”
April 17, 2013
Design Excellence
Design Review Presentations:
What We Want
Integrated Design:
• We will be encouraging consultants to use an integrated
design approach, whereby all professionals and relevant
stakeholders work collaboratively from an early stage on the
project, which offers a much better integration of sustainability
and landscape into the design
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Design Excellence
Design Review: Typical Comments
The Panel organizes its comments into the main thematic areas that
emerge from the presentation. The minutes note the theme,
discussion points, clarifications from the presentation team, and
finally, recommendations. Typical comments from panel members
focus on things like:
Clarity of concept (usually we ask for more simplification of elements)
Architectural language—consistency
Opportunities for sustainability
Material expression (generally we ask for fewer materials not more)
Improved user experience (we are now asking for a walk-through video or
renderings to make sure a typical user experience is part of the design
thinking)
• More attention to sustainable landscape
•
•
•
•
•
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Design Excellence
Design Excellence Contact
For follow up questions and comments, please contact:
Beth Kapusta
Executive Technical Advisor – Design Excellence
[email protected]
416.869.3600x 4092
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Consultant’s Workshop
“The Paradigm Shift at GO Transit”
April 17, 2013
Closing Remarks
Greg Percy, Vice President GO Capital Infrastructure
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