“The Paradigm Shift at GO Transit”
Consultant’s Workshop “The Paradigm Shift at GO Transit” Wednesday, April 17, 2013 1 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 2 Consultant’s Workshop “The Paradigm Shift at GO Transit” April 17, 2013 Welcome Address Gary McNeil, President GO Transit 3 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Agenda Welcome Address Gary McNeil, President GO Transit 9:00 – 9:15 Part 1: Guiding Principles The Owner – Client Relationship Karla Avis-Birch, Chief Project Management & Systems GO Brand Re-Fresh Paula Edwards, Director Customer Care Mobility Hub Guidelines 9:15 – 9:30 9:30 – 9:45 9:45 – 10:00 Elana Horowitz, Senior Advisor, Strategic Policy & System Planning Open discussion questions Break 10:00 – 10:15 10:15 – 10:30 Part 2: Design Requirement Updates New Standards 10:30 – 11:15 Constantin Urma, Supervisor Design Standards Design Excellence Beth Kapusta, Executive Technical Advisor Design Excellence Closing Address Greg Percy, Vice President GO Capital Infrastructure 4 11:15 – 11:45 11:45 – 12:00 Consultant’s Workshop “The Paradigm Shift at GO Transit” April 17, 2013 Part 1: Guiding Principles 5 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 THE OWNER-CLIENT RELATIONSHIP 6 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 The Owner-Client Relationship Paradigm Shift: A radical change in underlying beliefs or theory 7 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 The Owner-Client Relationship GO Transit Change: Part of a bigger vision in transforming the way the region moves 8 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 The Owner-Client Relationship GO Transit Change: We are innovating our network such that we look for operational efficiencies and customer needs, to be consistent with our brand essence EASY. 9 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 The Owner-Client Relationship GO Transit Change: The complexity of our projects has grown and are subject to defined timelines. 10 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 The Owner-Client Relationship GO Transit Change: We are optimizing our network so that we are current with industry best practice. 11 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 The Owner-Client Relationship Firm but Fair Expectations Processes Rigorous Agility Design Guidelines Contract Documents Customer Service Oriented Focused Responsible 12 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 The Owner-Client Relationship Key items you will see in the change … • • • • • • • • • • 13 Milestones matter Quality deliverables Integrated design Design focus is not purely functional Energy management initiatives Request for standard variations Handover documents Contract documents – general conditions, Appendix B Construction procurement – Merx 4/Raqs Performance affects future work Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 THE GO BRAND RE-FRESH 14 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 The GO Brand Refresh 15 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 The GO Brand Refresh 16 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 The GO Brand Refresh 17 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 The GO Brand Refresh 18 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 MOBILITY HUB GUIDELINES 19 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Mobility Hubs A Bold Plan • Metrolinx’s Regional Transportation Plan, providing a common vision for transportation across the region. • Contains close to 100 priority actions and supporting policies with plans for rapid transit. • Currently being updated to incorporate findings of recent studies and integrate GO2020 • Metrolinx recently announced the next wave of Big Move projects at bigmove.ca 20 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Mobility Hubs 9 Big Moves 1 2 3 21 A fast, frequent and expanded regional rapid transit network High-order transit connectivity to the Pearson Airport District from all directions An expanded Union Station - the heart of the GTHA’s transportation system. 4 A complete walking and cycling network with bike-sharing programs 5 An information system for travelers, where and when they need it 6 A region-wide integrated transit fare system 7 A system of interconnected mobility hubs 8 A comprehensive strategy for goods movement 9 An Investment Strategy to provide stable and predictable funding Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Mobility Hubs Identifying Mobility Hubs in The Big Move 1. Anchor Hubs - strategic importance: • Urban growth centres • International gateways: Pearson Airport/Union Station OR 2. Gateway Hubs - key regional interchanges (2 or more rapid transit lines) with: • high level of forecasted transit ridership • (4,500 or more boardings + alightings by 2031) • High development potential • (10,000 residents and jobs combined within 800m by 2031) All hubs have the potential to attract and accommodate new growth and transform the regional urban structure 22 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Mobility Hubs Mobility Hubs Across the GTHA (NOT all GO Transit stations are located in an identified Mobility Hub) Indicates hubs in which Metrolinx is actively engaged 23 51 mobility hubs identified in The Big Move 18 are centred on existing GO Stations Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Mobility Hubs What is a Mobility Hub? 24 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Mobility Hubs Relationship to the GO Design Requirements Manual • Mob Hub guidelines will be translated, at a technical level, for the DRM. A dedicated section has been added to the Guiding Principles to describe the Mobility Hub principles. Will be reflected in updates to the Manual for relevant sections. • • 25 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Mobility Hubs 26 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Mobility Hubs 27 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Mobility Hubs 28 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Mobility Hubs 29 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Mobility Hubs 30 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Mobility Hubs 31 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Mobility Hubs Low Rise Mid Rise High Rise Signature Tower 32 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Mobility Hubs 33 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Mobility Hubs Cycling Infrastructure Mode Share Commute Times Transit Ridership Safety and Security 34 Vehicle Km Traveled Pedestrian Infrastructure Population Density Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Mobility Hubs 35 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 OPEN DISCUSSION Q&A 36 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Open Discussion – Q & A Question 1: METROLINX/GO Transit has done a good job in continually improving the Design Requirements Manual (DRM) and we are wondering if it is in your future plans to include a list of all METROLINX/GO Transit standard details available along with copies of the drawings (.pdf and ACAD format) within the DRM document for reference? Currently, there are a number of details included but in some cases we have come across details that we were not previously aware of. This would further assist in ensuring consistency from project to project. Yes. Any drawings within the DRM are meant to be schematic guidelines. Where applicable, we have separate standard drawings and specifications. We will clarify the location of these standard drawings and specifications. 37 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Open Discussion – Q & A Question 2: With regards to the current procurement process, is there an opportunity to pre-qualify consultants on a yearly or multi-year basis? By doing so, it would greatly reduce the amount of material that would have to be reviewed by procurement and technical staff for each particular assignment and also assist in reducing the timelines in reviewing/awarding the assignment which would ultimately benefit the project schedule. The prequalifications could be split by each specific group where the consultants could submit their experience/team for stations, parking, bus, etc. projects and only those that qualify could submit a quote for the project. We are always looking for ways to ensure that our procurement process is fair and transparent, while being open to all, and attracting the best qualified talent. 38 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Open Discussion – Q & A Question 3: Currently, METROLINX/GO Transit provides all consultants bidding a project details on the winning firm and their respective bid upon award. Is METROLINX/GO Transit willing to consider publishing all bids of consultants who submitted/qualified? This approach has successfully been used by GO Transit in the past and would very much assist consultants in assessing their bids against the current market place and allow for adjustments to be made accordingly on future quotations. We will refer this inquiry to our Procurement & Contract Services group. 39 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Open Discussion – Q & A Question 4: Is there an opportunity to improve on the effectiveness of mandatory site meetings associated with requests to qualify and quote? More specifically, addressing questions/comments raised on site directly through addendum, ensuring appropriate and informed staff are available on site to best describe the scope of work and answer questions, etc. We are currently working with Procurement & Contract services and revising some these issues. 40 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Open Discussion – Q & A Question 5: Has any consideration been given to reducing or removing the 10% Holdback on engineering consultant assignments? Based on our understanding, the holdback is stemming from the Construction Lien Act and not necessarily appropriate for engineering services. For consultants working on sizeable assignments, the 10% can become a substantial amount which can very much effect cash flow. To date, we have been advised that holdback applies and is consistent in application. We will refer this inquiry to Legal Counsel. 41 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 BREAK 42 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Agenda Welcome Address Gary McNeil, President GO Transit 9:00 – 9:15 Part 1: Guiding Principles The Owner – Client Relationship Karla Avis-Birch, Chief Project Management & Systems GO Brand Re-Fresh Paula Edwards, Director Customer Care Mobility Hub Guidelines 9:15 – 9:30 9:30 – 9:45 9:45 – 10:00 Elana Horowitz, Senior Advisor, Strategic Policy & System Planning Open discussion questions Break 10:00 – 10:15 10:15 – 10:30 Part 2: Design Requirement Updates New Standards 10:30 – 11:15 Constantin Urma, Supervisor Design Standards Design Excellence Beth Kapusta, Executive Technical Advisor Design Excellence Closing Address Greg Percy, Vice President GO Capital Infrastructure 43 11:15 – 11:45 11:45 – 12:00 Consultant’s Workshop “The Paradigm Shift at GO Transit” April 17, 2013 Part 2: Design Requirement Updates 44 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Requirements Our standards are performancebased and intended to be used as a guideline and starting point for detailed design. The Design Requirements Manual strives to balance all stakeholder requirements and corporate initiatives. GO Transit Standards/Guidelines Include: • Design Requirements Manual (DRM) • Static Signage Catalogue • Standard Specifications • Standard Drawings 45 Standards are under continuous improvement. Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 NEW STANDARDS: ACCESSIBILITY 46 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 New Standards: Accessibility Step-free access from, and between, public areas to the accessible railcar and/or bus. We are expanding our definition of “accessible” to include: Address and sign the entire accessible route Implementation of “Easier Access Features” Standards to meet the forthcoming AODA Built Environment Holistic way finding and signage strategy All accessible features at GO Stations and terminals will evolve with new regulations and industry best practice. 47 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 New Standards: Accessibility EASIER ACCESS DESIGN FEATURES Innovation in Accessible Transit Easier Access Design Features are consistent with GO’s goals for quality service with value-added amenities for all customers, and is not necessarily limited to the needs of customers with mobility disabilities. Some features include: – Benches – Floor grilles compatible with the use of canes and crutches and grating – Barrier-free ticket sales counters and accessible ticket booth audio – Increased illumination near customer loading and waiting areas – Signage for Station Way finding – Elevated Accessible Rail Platform (Mini-Platform) 48 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 New Standards: Accessibility Our commitment to universal access continues as a guiding principle, whereby we strive to meet and exceed code requirements, where possible. There are revisions to the Ontario Building Code and Integrated Accessibility Standards that will change some of our current standards. 49 Some changes include: • New dimension of barrier free parking spaces • New percentage for the number of barrier free spaces required • New style tactile indicators • Ramp minimum slope 1:15 • New handrail minimum dimension Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 NEW STANDARDS: ENERGY EFFICIENCY 50 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Energy Efficiency Key Messages • Metrolinx has been incorporating energy efficiency in new building through LEED requirements over the past number of years and selected retrofits projects • Expectation to see the highest levels of energy efficiency in the design of retrofit projects, new construction and in the selection of equipment with a focus on optimizing life cycle costs. • We have hired an Embedded Energy Manager (EEM) to advise on energy efficiency measures, to apply for related grants on our behalf and assist us in identifying new savings opportunities within facilities 51 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Energy Efficiency WHY? • Goal to minimize increase in overall energy budget despite rising energy costs and expanding service • Leverage related financial incentives from electricity and natural gas suppliers • Reduce environmental impact through reduction of GHGs and related emissions 52 • Support the Province of Ontario’s focus on energy conservation, which is more cost-effective than investing in new power generation. Example at facilities: Radiant heaters as replacement for regular gas unit heaters and fixtures of 6 T5-4’ lamps Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Energy Efficiency What will this mean? • Every Project will consider energy efficiency. “Like to like” replacement of old equipment will not be accepted. • Consultants and contractors will provide data required to complete grant applications • Applicable grants will be considered to be applied for, in a project by project basis. Data and design/product details will be required through the design review process. 53 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 NEW STANDARDS 54 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 New Standards: Mechanical • Sustainable Washroom Fixtures • LED Lighting Standard • Rust Free Standards 55 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 New Standards: Architectural Architectural Layout of Station Building • A bubble diagram of adjacencies as a guideline and starting point to the programmatic layout. 56 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 New Standards: Architectural Architecture: Preliminary & Schematic Design • Good design is not expensive design, especially when you make it a priority from the start • Renderings must be provided for Design Review Panel Detailed Design – 25%, 50%, 75%, 95% • Finishes and colour boards must be provided • If alternates are being proposed, samples and technical data must be provided prior to approval. 57 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 New Standards: Electrical Lightning Protection Design • Provide protection as required by the DRM and Grounding 58 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 New Standards: Electrical LED Lighting Design • Among other specific requirements, fixtures must deter nesting birds 59 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 New Standards: Electrical Dedicated drawings and layouts for: • • • • • • • 60 Single Line Diagram, Power Layout, Lighting Layout, Grounding Layout, Cable Tray/Raceway Layout, Equipment & Systems Layout, Elevations Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 New Standards: Electrical Single Line Diagram • To be holistically revised and updated with any change • If a new drawing is necessary then the new and old drawings shall reference each other • Shall be on its dedicated drawing sheet 61 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 New Standards: Electrical Electrical Room Layout • Electrical equipment in plan & elevation to be drawn to scale • Allow space for growth • Minimum clear space as per code 62 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 New Standards: Mechanical Snow Melting System Sensors Previous Non-Flush Sensor 63 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 New Standards: Mechanical Available Master Specifications • Air Handling Units • Snow Melting Systems • In Floor Radiant Heating • Sump Pumps 64 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 New Standards: Signage Way finding & Signage Specialist… Experienced in way finding & signage system development To be involved in early design planning Graduate of an accredited Graphic Design Degree Program Member of GDC (Society of Graphic Designers of Canada), RGD (Association of Registered Graphic Designers of Ontario), or equivalent 65 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 New Standards: Signage Way finding/Signage design expectations… special attention to GO customers a unified & holistic approach (site conditions) design…inclusive of operations and universal access an integrated solution (not limited to project boundaries) strategy for temporary signage requirements coordination of related amenities 66 comprehensive drawings & performance specs Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 REMINDERS & HELPFUL HINTS 67 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Reminders & Helpful Hints Drawing Name Electronic file nomenclature • Project Number – Discipline & Number • Use the latest Sign sheet, Title block, and Title page 68 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Reminders & Helpful Hints Architectural Design Elements: • To Think of Customer Experience 69 Top: MacNab Transit Terminal, Hamilton Bottom: Corktown Footbridge, Ottawa Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Reminders & Helpful Hints Architectural Design Elements: • To be Inspired UP Express Station 70 Train Shed Canopy Union Station ARCHITECTURE EXPECTATIONS Design Elements: • To be an Inviting Presence in the Community 71 Aurora GO Station Parking Structure Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Reminders & Helpful Hints Site Development: Holistic Thinking • Key Station Elements integrated with passenger flow, traffic, surroundings, and signage 72 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Reminders & Helpful Hints Electrical Layout Drawings • No cable splices allowed underground • Minimize number of manholes, hand holes, and consider location • Drain manholes and hand holes 73 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Reminders & Helpful Hints Minimize operational hazards • Manholes must be designed to minimize confined space requirements • Remember drainage in the design of manholes. • Cable duct must be completely designed with service, expansion and maintenance in mind. • The design must allow for crossovers and method for additions and future modification. 74 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Reminders & Helpful Hints Grounding Layout • Provide copper bus encircling the room • Do not provide isolate or broken ground system! • Connect to existing grounding grid if this is an expansion project or refurbishment • Provide ground inspection pits (testing wells) 75 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Reminders & Helpful Hints Boiler Room Design • Allow adequate clearances for maintenance and replacement • Allow for future growth Spacious Boiler room 76 Tight Boiler Room Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Reminders & Helpful Hints Sump Pit Design • Design accessible sump pits (lifting davit, no need to enter wet well, piston kit) Spacious Sump Pit Room 77 Tight Sump Pit Room Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Reminders & Helpful Hints Liquid Piping • NO Liquid Piping Inside Electrical and Communications Rooms 78 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Reminders & Helpful Hints Signage: Details. Details. Details. 79 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Reminders & Helpful Hints Signage: Details. Details. Details. 80 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 DESIGN EXCELLENCE 81 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Excellence • Board report on Metrolinx Design Excellence presented on February 14, 2013. • Recommends a multi-pronged approach to integrating design excellence into Metrolinx capital investments, building on existing work. • Focus on areas of architecture, landscape architecture, and urban design. • Report was a response to a specific Board request on September 11, 2012 82 Winner of a 2012 Canadian Architect Award of Excellence, GO Transit Train Shed Roof at Union Station Its singularly monolithic gesture is pleasingly detailed in a decidedly restrained though refined way – which may do more to lessen the individuality of the project as a standalone feature, but is a welcome and true “last piece of the puzzle” – a piece that also reintroduces the nearly century-old Bush shed as a sophisticated and significant part of the overall composition of Union Station. Donald Chong, jury member Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Excellence Board of Directors Resolution – February 14, 2013 THAT staff continue to pursue the agenda of design excellence within Metrolinx outlined in the Next Steps section of the Metrolinx Design Excellence report in the following areas: 1. 2. 3. 4. 83 Change the Evaluation of Capital Projects through Procurement; Build on Metrolinx Brand Strategy work underway; Strengthen Design Guidelines; Establish Corporate Design Review Process and Accountability. Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Excellence What is Design Excellence? • Design is a broad term that has multiple means, depending on the design discipline. • In architecture, Vitruvius defined good building in 15 BCE as having “firmness, commodity, delight”, which translates into structural stability, appropriate spatial accommodation, and attractive appearance. • Design excellence refers to the successful interplay between FUNCTIONALITY, DURABILITY, BEAUTY and VALUE. 84 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Excellence • Good architecture can range from the iconic to the more modest and systematic Oriente Train Station, Lisbon, Portugal, by Santiago Calatrava 85 London City Airport LRT, London, UK Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Excellence • Well-designed transportation projects can have a subtle and elegant architectural expression Corktown Footbridge, Ottawa. Awarded: Regional Merit, Canadian Society of Landscape Architects, 2008; Urban Design Award, Category of Civic Design Projects, Royal Architectural Institute of Canada National Awards Program, 2008; Urban Design Award of Merit, Design Exchange Awards, 2008; Award of Excellence, Public Places and Civic Spaces, Ottawa Urban Design Awards, 2007 86 McNabb Transit Terminal, Hamilton. Awarded: Award of Merit, Category of Healthy Communities, Hamilton Urban Design Award, 2011; Silver Award, Category of Urban Design, Design Exchange, 2011 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Excellence Design excellence often also addresses: • • • • • • • 87 Environmental sustainability Resiliency Social impact Innovation Accessibility Value User Experience Prominent and clear way finding and information kiosks in London’s Liverpool Street Station improve user experience Green roof being installed at the Streetsville GO Bus Facility to improve environmental sustainability. Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Excellence Value of Design Excellence • Good design does not need to be expensive, particularly if it is made a priority early in the project delivery process. • Emphasizing design excellence can generate long-term operational efficiencies, lead to a more coherent development process, and provide a higher quality user experience. 88 Newmarket Operations Centre. Winner of a 2012 Award of Excellence from Canadian Architect Magazine and certified LEED Silver. Houses and maintains all of the Town’s vehicles and equipment and services fire trucks at this facility. Per square foot construction cost (~$300) is on par with GO bus maintenance facilities (East Gwillimbury). Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Excellence Value of Design Excellence Diminishing Influence on life cycle costs • Design excellence makes Early good economic sense, particularly where a systems approach is taken and design components can be repeated. • Good design adds value and bad design costs more because it does not fully Late Typical building costs over a 35-year life-cycle – the smaller earlier costs anticipate the range of greatly influence the larger later costs. (Adapted from Consulting Engineers of BC via DTAH) functions the facility should accommodate, dismisses the value of aesthetics as a fundamental facility attribute and underestimates the need for durability as a quality of the facility’s features. (“Why Design Matters for Transit” , American Public Transit Association, 2011) 89 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Excellence The Purpose of Good Design • Good design improves all aspects of the user experience • How a place is perceived matters in its ability to attract riders and make them feel comfortable • Good design contributes to a sense of place • Good design instills a sense of civic pride in those who use it • Good design makes a better city and contributes to a strong urban realm 90 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Excellence Evaluating Design Quality and Setting the Bar • Aesthetics are often perceived as a matter of taste, but professionals in design disciplines have extensive training and experience in design principles and best practices so design review panels perform a “jury of peers” advisory function. • Peer recognition through design awards and positive media reviews are two ways design excellence is recognized. • User experience feedback: web site/surveys/social media traffic 91 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Excellence Building on Existing Design Work • Not starting from scratch – building on existing guidelines, manuals, policy frameworks. • Linking design excellence and brand identity is already happening with UP Express. Opportunities to do this with GO brand refresh and Eglinton Crosstown. 92 Mobility Hub Guidelines GO Design Requirements Manual The UP Express Brand is closely tied to its architectural expression. Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Excellence Design Excellence Initiatives in Progress Metrolinx Design Excellence initiatives are underway in: • Branding • Corporate Alignment • Design Guidelines • Design Briefs • Procurement • Design Review and Accountability 93 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Excellence Design Review and Accountability: Current State Currently, an Interim Design Review Group meets every two weeks to review projects ($10 million+ or in a mobility hub or highly publicfacing location) in various stages design. Metrolinx CEO has identified VP Policy, Planning and Innovation as executive sponsor and champion for corporate design excellence. 94 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Excellence Design Review and Accountability Changes in progress: • New Chief Design Excellence Officer is being hired. • Expanded Design Review Process and Accountability to ensure that a corporate commitment to design excellence is upheld. • Interim Design Review Group will evolve into permanent, expanded Metrolinx Design Review Panel (MDRP) with dedicated design review for Eglinton Crosstown LRT and Scarborough LRT. • Updated design review protocols and terms of reference. 95 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Excellence Vaughan Expanded Metrolinx Design Review Panel Toronto Mississau ga The expanded Metrolinx Design Review Panel (MDRP) supplements but does not replace existing external design review panels but should make it easier to achieve success with them. 96 GTHA municipalities with design review panels Toronto geographic areas covered by various design review panels Metrolinx Design Review Panel Changes • Two separate panels of the MDRP will meet every two weeks to review projects ($10 million+ or in a mobility hub or highly public-facing location) in various stages of design. • Each panel will have a higher proportion of external professionals, comprising two architects, one urban designer, one landscape architect, and either a structural or mechanical/electrical engineer + ad hoc members + five Metrolinx staff panelists will include the Chief Design Excellence Officer who will chair the panels. • Most projects come at least twice before panel, which offers constructive comments and a SUPPORT, SUPPORT WITH CONDITIONS, NOT SUPPORT recommendation at the end of each review. 97 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Excellence Design Review: What Has Changed for Consultants • We want your A Team. • Higher design aspirations are part of the new Metrolinx expectations of all our consultants. • We find this generally means leaner, not more expensive designs. 98 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Excellence Design Review Presentations: What We Want • A short, clear project presentation that meets the presentation criteria (20 minute presentation with 40 minutes of panel comments/discussion) • Always start with a Clear Architectural Concept. A short 50-word statement should be part of the presentation. • This is not the functional program but a description of how the design approach responds, with creativity and innovation, to the brief. • Describe main challenges of the project and how your concept addresses them. • Presentations should distill key concepts of your architectural approach and organize them in clear ideas—Siting, Sustainability, Structure, Landscape, etc., generally working from the big picture down to a finer grain of detail. • We do not want detailed information about program or technical information. 99 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Excellence Design Review Presentations: What We Want Integrated Design: • We will be encouraging consultants to use an integrated design approach, whereby all professionals and relevant stakeholders work collaboratively from an early stage on the project, which offers a much better integration of sustainability and landscape into the design 100 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Excellence Design Review: Typical Comments The Panel organizes its comments into the main thematic areas that emerge from the presentation. The minutes note the theme, discussion points, clarifications from the presentation team, and finally, recommendations. Typical comments from panel members focus on things like: Clarity of concept (usually we ask for more simplification of elements) Architectural language—consistency Opportunities for sustainability Material expression (generally we ask for fewer materials not more) Improved user experience (we are now asking for a walk-through video or renderings to make sure a typical user experience is part of the design thinking) • More attention to sustainable landscape • • • • • 101 Consultant’s Workshop| “The Paradigm Shift at GO Transit” April 17, 2013 Design Excellence Design Excellence Contact For follow up questions and comments, please contact: Beth Kapusta Executive Technical Advisor – Design Excellence [email protected] 416.869.3600x 4092 102 Consultant’s Workshop “The Paradigm Shift at GO Transit” April 17, 2013 Closing Remarks Greg Percy, Vice President GO Capital Infrastructure 103 104
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