Better Business Bureau* Serving Western Ontario A Child’s Voice Foundation ADRA Canada Addictions Ontario Aids Committee of Windsor Angels Anonymous Connection Alliance For Equality Of Blind Canadians Alzheimer Society Of London & Middlesex Amnesty International Canada Animalert Pet Adoptions Inc. Ark Aid Street Mission Inc. Arthritis Society (Ontario Division) Athletes for Africa ATN Access For Persons With Disabilities Inc. Autism Ontario Bereaved Families Of Ontario - Southwest Region Bethany’s Hope Foundation Big Brothers Big Sisters Of London Boys’ And Girls’ Club Of London Boys’ And Girls’ Club Of London Foundation Brain Injury Association Of London And Region Breast Cancer Society Of Canada Bright Beginnings Early Childhood Centre Canada Christian College & School of Graduate Theological Studies Canada Safety Council Canadian Bible Society Canadian Breast Cancer Foundation - 2012 Ontario Chapter Canadian Burn Foundation Canadian Cancer Society, Ontario Division Canadian Centre for Abuse Awareness Canadian Council Of Christian Charities Canadian Cultural Society Of The Deaf, Inc Canadian Deaf Sports Association Canadian Diabetes Association (Ontario) Canadian Don’t Do Drugs Society Canadian Feed The Children Canadian Hard Of Hearing Guides Association Canadian Hearing Society Canadian Liver Foundation Canadian Medical Hall Of Fame Canadian Mental Health Association Lambton Kent Branch Canadian Mental Health Association, London-Middlesex Canadian National Institute For The Blind Canadian Olympic Foundation Canadian Paraplegic Association (Ontario Division) Canadian Red Cross Society (London & Middlesex Branch) Canadian Wildlife Federation Canadian Women’s Foundation Cancer Recovery Foundation Of Canada Cancer Research Society Inc. Cancer Survivors Fund Of Canada Care Canada cbm Canada Centres for Seniors Chalice (Canada) Charity (House) Windsor CHF Chatham-Kent Children’s Safety Village Child Find Ontario Inc. Childcan The Childhood Cancer Research Association Inc. Childhood Asthma Foundation Childhood Cancer Canada Foundation Childhope Foundation Canada Childlife Network International Inc. Childreach Children’s Aid Foundation Children’s Health Foundation Children’s Treatment Centre Foundation of Chatham-Kent Children’s Wish Foundation Of Canada Christian Children’s Fund Of Canada Christian For Giving Record Service Christ’s Hope International- Canada Community Living London Commission To Every Nation Compassion Canada Covenant House Craigwood Youth Services Crochet Club of London Cystic Fibrosis Canada Dale Brain Injury Services Daya Counselling Centre Easter Seals Ontario Elgin - St. Thomas United Way Services Epilepsy Support Centre FH Canada For Those In Need National Network Foundation Fighting Blindness Foundation For Gene & Cell Therapy Fresh Start Maternity Supports Gideons International In Canada Goodwill Industries, Ontario Great Lakes Habitat For Humanity London Inc. Heart And Stroke Foundation Of Ontario Hemophilia Ontario Historica-Dominion Institute Hospice Of London Inc. Hotel-Dieu Grace Hospital Foundation Humanity First Hutton House Association For Adults With Disabilities Ingamo Family Homes (Woodstock) Inc. Inter Pares John Howard Society Of London Kidney Foundation Of Canada Kids Can Free the Children Kids Help Phone Kiwanis Club YOUR RESOURCE FOR CHARITABLE GIVING Of Middlesex Inc. Learning Disabilities Association Of London Region Leprosy Mission Canada Leukemia & Lymphoma Society Of Canada Life Spin Lift Non-Profit Housing Of London Inc Lions Foundation Of Canada Loads Of Love Humanitarian Aid & Mission Society London & District Stroke Recovery Association London (North) Lions Club Foundation London Community Foundation London Elgin Middlesex Crime Stoppers London Employment Help Centre London Health Sciences Foundation London Humane Society London Jewish Community Centre London Jewish Community Foundation London Occupational Safety And Health Information Service London Wheelchair Basketball Association London Youth For Christ Lupus Ontario Make-A-Wish Southwestern Ontario Mccormick Home Foundation Missing Children Society Of Canada Mission Services Of London Mocha Shrine Patient Transportation Fund Mothers Against Drunk Driving Multiple Sclerosis Society (Ontario Division) Museum London Museum Of Ontario Archaeology Nature Canada Nature Conservancy Of Canada Nightingale Research Foundation Ontario Block Parent Program Ontario Cerebral Palsy Sports Association Ontario Lung Association Ontario March Of Dimes Operation Sharing Opportunities For The Disabled Foundation Orchestra London Canada Inc. Over 55 (London) Inc. Owen Sound Regional Hospital Foundation Oxford Child & Youth Centre Parkinson Society Canada Pathways HealthBetter Centre For Children Pathways Business BureauSkill ® Development & Placement Centre Plan Canada Regional Hiv/Aids Connection Rescue Ministries Rotary Western Club of Chatham Sunrise Serving Ontario Service Fund Rotary Club Of London Foundation Salvation Army Save A Family Plan Save The Children - Canada Sexual Assault 519-673-3222 Centre London Sick Kids Foundation Sleeping Children Around The World SOS Children’s Villages Canada Southwestern Ontario www.westernontario.bbb.org Children’s Care Inc. Speroway St Clair Region Conservation Authority St Clair Region Conservation Foundation St Joseph’s Health Care Foundation Sunshine Foundation Of Canada Tara “Boom” Houston Children’s Foundation Teen Challenge Inc. Tillsonburg & District Multi-Service Centre U S C Canada UNICEF Canada United Way/Centraide of Windsor-Essex County United Way of Chatham-Kent United Way Of London & Middlesex United Way Of Oxford United Way Of Perth-Huron United Way Of Sarnia Serving Chatham-Kent, Elgin, Essex, Huron, Middlesex, Norfolk, Oxford, and Perth Counties Welcome to the 2012 Guides for Giving Through the generous support of Better Business Bureau Accredited Charity Seal holders, we are pleased to distribute this resource free of charge to BBB Accredited Businesses, donors, charities, and community leaders throughout Western Ontario. Donate with Confidence. Donate Wisely. You want to be a wise donor. You want your donation to be effective. The 2012 Guides for Giving will help answer some very important questions when you are solicited by a charity: • Does the organization have a mission that is important to me? • Will the organization be an ethical steward of my donation? • Does the organization value donor trust, transparency, and high ethical standards by meeting the 20 BBB Standards for Charity Accountability? • Has the organization committed to the highest BBB Standards by displaying the BBB Charity Seal? By using the Guides for Giving, you can help ensure your donations are directed to ethical charities. But the Guide is not intended to be the end of your research. For your convenience, this guide includes the most frequently sough after information. Think of this guide as the beginning of your research. Comprehensive reports on any of the 169 local charities contained in this guide are available by visiting www.westernontario.bbb.org or calling (519) 673-3222. In addition to the summary information contained within, these comprehensive reports will help you answer: • Does the organization provide services and programs that are important to me? • Does the organization have a responsible, independent governing board that is wholly committed to what is best for the organization? • How diversified is the organization’s fundraising? • Is the organization financially solvent and stable? • Does the organization protect donors’ privacy and personal information? • If the organization does not meet all BBB Standards for Charity Accountability, why? What would it take for the organization to meet all Standards? • Is there any other information the BBB has highlighted that affects my giving decision? As you review an organization’s comprehensive report, remember: organizations that have provided us with information have done so voluntarily. They did it to provide you with as much information as possible. Finally, you should note that it is not easy for an organization to meet all BBB Standards – it is an everyday, conscious decision to put accountability, trust, and ethics first…and to put donors first. Organizations that meet our Standards have taken time to demonstrate this commitment to you. Requesting their comprehensive report is just as important as requesting it for organizations that do not meet all our Standards. Make sure to request a report today: www.westernontario.bbb.org or (519) 673-3222. -2- Developing a Charity Report BBB charity reports extend beyond a cursory review of a charity’s finances. The BBB relies on information voluntarily provided by the charity in order to provide donors with the most complete and accurate information possible. A typical evaluation will examine the following: • Annual Report • Any complaints from the public • Audited Financial Statements • Board Roster • Current Budget • Fundraising Appeals These materials are carefully examined to determine whether charities meet the 20 BBB Standards for Charity Accountability. These standards were developed with professional and technical assistance from representatives of small and large charitable organizations, accounting and grant making professionals, corporate contribution officers, regulatory agencies, research organizations, and the BBB system. Additionally, the BBB Wise Giving Alliance commissioned significant independent research on donor expectations to ensure the views of the general public were reflected in the Standards for Charity Accountability. After the BBB’s inital review, each charity is provided with a draft copy of its report before it is made available to the public. If any standards were not met, the BBB offers the charity the opportunity to respond and makes recommendations that would enable the organization to meet standards in future evaluations. Results of the Evaluations The 2012 Guides for Giving includes summary reports for 194 charities. Of these, 94 charities (48%) responded to the BBB’s request for information. 7 (9%) reports are currently being evaluated, and out of the 94 reports completed in time for publication, 60 (63%) met the 20 BBB Standards for Charity Accountability, 9 (9%) met all but one standard, and 18 (19%) did not meet multiple standards. 4% 51% 31% At the time of publication 12 organizations were authorized to display the BBB Charity Seal (see page 9). 5% Did Not Disclose Currently Being Evaluated Meets Standards Did Not Meet Multiple Standards Did Not Meet One Standard 9% -3- How to Read the Grid Sample Chart Charitable Organization Stated Purpose ABC Charity Inc “To provide food, and shelter to the homeless.” XYZ Foundation for Kids “To support the children in Anytown with academic tutoring.” (A) (B) Evaluation 73% 17% Meets Standards 55% 20% Did Not Meet Standards 8; Unable to Verify Standard 3 Above is a sample of how organizations are listed in the BBB’s Guides For Giving. The first column, Organization, provides the name, address, phone number, and website (if any) of the charity, as well as any other names the charity commonly uses. For organizations that did not disclose with the BBB, this column only lists the organization’s name, city, and province. The second column, stated purpose, contains the charity’s mission statement. The third column is broken into two subcolumns. Column A lists the percentage of total expenses spent on programs, while Column B lists the percentage of total expenses spent on fundraising. The last column provides the charity’s evaluation, which can include several different conclusions: Meets Standards At the time of the review, the charity met all of the 20 Standards for Charity Accountability. Did Not Meet Standard X Based on the BBB’s evaluation of the materials provided, the charity did not meet one or more standards. The Guides for Giving entry will specify which standards were not met. The charity’s full report (available by visiting www.westernontario.bbb.org/charity or calling 519-673-3222 or Toll Free 1-877-283-9222) will explain why this is the case, as well as the charity’s response to this determination, if any. Unable to Verify Standard X Despite BBB requests, the charity did not provide sufficent information to determine whether it meets a particular standard. For example, the charity may not have provided the BBB with its fundraising materials for the year in review. In some cases, the charity fully cooperated with the BBB, but the necessary information was simply unavailable or too ambiguous for the BBB to make a final determination. Did Not Disclose Despite written requests from the BBB, the organization did not provide the requested materials. All organizations listed as “Did Not Disclose” were sent a letter confirming their status. Charity Seal Holder Charities are eligible to display the BBB Charity Seal ( ) if they meet our comprehensive Standards for Charity Accountability, have committed to continue meeting our 20 Standards in the future, address any concerns brought to their attention by the BBB, and pay an annual licensing fee for use of the seal. Charities authorized to use the BBB Charity Seal at the time the Guides for Giving was published are marked by this seal. -4- Frequently Asked Questions Why does the Better Business Bureau provide reports on charities? The BBB provides charity reports for the same reason it provides business reports – to inform the public and encourage ethical practices. It may be harder now than ever before to decide which organizations to support. The BBB reports the mission, programs, and finances of local charities, and evaluates these organizations according to our 20 Standards for Charity Accountability, giving you the information you need to make the best decision. Why have standards for charities? The BBB Standards for Charity Accountability answer basic questions about an organization’s governance, finances, and fundraising practices – How do they use your donations? Are they honest in their fundraising materials and financial statements? Does the board of directs avoid conflicts of interest and provide adequate oversight? The BBB standards are designed to apply to any charitable organization, regardless of size or field of service. A full list of the Standards for Charity Accountability can be found on pages 6-8. Which are the best charities in the Guides for Giving? The BBB does not make any judgments about the worthiness of a particular organization or cause. Donors are strongly encouraged to use the standards as one resource for making their own judgments; you should also take into account the charity’s mission, program activities, and history of service. Whenever a charity does not meet all standards, its full report (available by visiting www.westernontario.bbb.org or calling 519-673-3222) will explain why and provide the charity’s response, if any. What do the percentages in Columns A & B mean, and why don’t they add up to 100%? These percentages measure two important – and very different – ratios, and it is pure coincidence if they do add up to 100%. Column A measures the percentage of total expenses spent on programs, while Column B measures the percentage of total expenses spent on fundraising. To meet Standard 8, Column A should be 65% or greater. To meet Standard 9, Column B should be 35% or less. The percentages in these two columns tell you whether the organization is spending your donations appropriately and efficiently. Why can’t I find the charity I’m looking for? An organization’s report may have been completed after the Guides for Giving was published, so check our website – www.westernontario.bbb.org – for all reports. If you still can’t find it, we may not have a report – at least not yet. According to Canada Revenue Agency there are over 80,000 charities in Canada, and we concentrate on those charities we receive inquiries or complaints about. If there is a charity you would like us to review, please call (519) 673-3222, and let us know. Your call will help determine which charities are included in the next Guides for Giving. -5- BBB Standards For Charity Accountability The BBB Standards for Charity Accountability were developed to assist donors in making sound giving decisions and to foster public confidence in charitable organizations. The standards seek to encourage fair and honest solicitation practices, to promote ethical conduct by charitable organizations and to advance support of philanthropy. They are based on the belief that full and accurate disclosure of an organization’s program, management, and finances will encourage public support of philanthropy. To meet BBB Standards for Charity Accountability, an organization is required to: GOVERNANCE AND OVERSIGHT The governing board has the ultimate oversight authority for any charitable organization. This section of standards seeks to ensure that the volunteer board is active, independent, and free of self-dealing. To meet these standards, the organization shall have: 1. A board of directors that provides adequate oversight of the charity’s operations and its staff. Indication of adequate oversight includes, but is not limited to, regularly scheduled appraisals of the CEO’s performance, evidence of disbursement controls such as board approval of the budget and fund raising practices, establishment of conflict of interest policy, and establishment of accounting procedures sufficient to safeguard charity finances. 2. A board of directors with a minimum of five voting members. 3. A minimum of three evenly spaced meetings per year of the full governing body, with a majority in attendance, with face-to-face participation. A conference call of the full board can substitute for one of the three meetings of the governing body. For all meetings, alternative modes of participation are acceptable for those with physical disabilities. 4. Not more than one or 10% (whichever is greater) directly or indirectly compensated person(s) serving as a voting member(s) of the board. Compensated members shall not serve as the board’s chair or treasurer. 5. No transaction(s) in which any board or staff members have material conflicting interest with the charity resulting from any relationship or business affiliation. -6- Factors that will be considered when concluding whether or not a related party transaction constitutes a conflict of interest and if such a conflict is material, include, but are not limited to: any arm’s length procedures established by the charity; the size of the transaction relative to like expenses of the charity; whether the interested party participated in the board vote on the transaction; if competitive bids were sought and whether the transaction is one-time, recurring or ongoing. MEASURING EFFECTIVENESS An organization should regularly assess its effectiveness in achieving its mission. This section seeks to ensure that an organization has defined, measurable goals and objectives in place and a defined process in place to evaluate the success and impact of its program(s) in fulfilling the goals and objectives of the organization and that also identifies ways to address any deficiencies. To meet these standards, a charitable organization shall: 6. Have a board policy of assessing, no less than every two years, the organization’s performance and effectiveness and of determining future actions required to achieve its mission. 7. Submit to the organization’s governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions. FINANCES This section of the standards seeks to ensure that the charity spends its funds honestly, prudently and in accordance with statements made in fund raising appeals. To meet these standards, the charitable organization shall: Please note that Standards 8 and 9 have different denominators. 8. Spend at least 65% of its total expenses on program activities. gross income is less than $100,000, an internally produced, complete financial statement is sufficient to meet this standard. 12. Include in the financial statements a breakdown of expenses (e.g., salaries, travel, postage, etc.) that shows what portion of these expenses was allocated to program, fund raising, and administrative activities. If the charity has more than one major program category, the schedule should provide a breakdown for each category. Formula for Standard 8: Total Program Service Expenses _______________ should be at least 65% Total Expenses 9. Spend no more than 35% of related contributions on fund raising. Related contributions include donations, legacies and other gifts received as a result of fund raising efforts. Formula for Standard 9: Total Fund Raising Expenses ______________ should be no more than 35% 13. Accurately report the charity’s expenses, including any joint cost allocations, in its financial statements. For example, audited or unaudited statements which inaccurately claim zero fund raising expenses or otherwise understate the amount a charity spends on fund raising, and/or overstate the amount it spends on programs will not meet this standard. 14. Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and Total Related Contributions 10. Avoid accumulating funds that could be used for current programs activities. To meet this standard, the charity’s unrestricted net assets available for use should not be more than three times the size of the past year’s expenses or three times the size of the current year’s budget, whichever is higher. An organization that does not meet Standards 8, 9 and/ or 10 may provide evidence to demonstrate that it’s use of funds is reasonable. The higher fund raising and administrative cost of a newly created organization, donor restrictions on the use of funds, exceptional bequests, and a stigma associated with a cause and environmental or political events beyond an organization’s control are among factors which may result in expenditures that are reasonable although they do not meet the financial measures cited in these standards. 11. Make available to all, on request, complete annual financial statements prepared in accordance with generally accepted accounting principles. When total gross income exceeds $250,000, these statements should be audited in accordance with generally accepted auditing standards. For charities whose annual gross income is less than $250,000 a review by an accountant is sufficient to meet this standard. For charities whose annual -7- administration. FUND RAISING AND INFORMATIONAL MATERIALS A fund raising appeal is often the only contact a donor has with a charity and may be the sole impetus for giving. This section of the standards seeks to ensure that a charity’s representations to the public are accurate, complete, and respectful. To meet these standards, the charitable organization shall: 15. Have solicitations and informational materials, distributed by any means, that is accurate, truthful, and not misleading, both in whole and in part. Appeals that omit a clear description of program(s) for which contributions are sought will not meet this standard. A charity should also be able to substantiate that the timing and nature of its expenditures are in accordance with what is stated, expressed, or implied in the charity’s solicitations. 16. Have an annual report available to all, on request, that includes: (a) The organization’s mission statement; (b) A summary of the past year’s program service accomplishments; (c) A roster of the offices and members of the board of directors; and (d) Financial information that includes: (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising, and administrative categories as in the financial statements, and (iii) ending net assets. (c) Any maximum or guaranteed minimum contribution amount (e.g., up to a maximum of $200,000). 20.Respond promptly to and act on complaints brought to its attention by the BBB Wise Giving Alliance and/or local Better Business Bureaus about fund raising practices, privacy violations, and/or other issues. 17. Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent Revenue Canada return. 18. Address privacy concerns of donors by: (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donor to inform the charity if they do not want their name and address shared outside the organization, and (b)providing a clear prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/ her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information. (c) Provide, upon request, a copy of the privacy policy. 19. Clearly disclose how the charity benefits from the sale of products or services (i.e., cause-related marketing) that state or imply that a charity will benefit from a consumer sale or transaction. Such promotions should disclose, at the point of solicitation: (a) The actual or anticipated portion of the purchase price that will benefit the charity (e.g., 5 cents will be contributed to ABC charity for every xyz company product sold), (b) The duration of the campaign (e.g., the month of October), -8- Copyright 2003, BBB Wise Giving Alliance, 4200 Wilson Blvd., Suite 800, Arlington, VA, 22203, www.give.org Donate With Confidence. Look for the BBB Charity Seal. Charities that display the BBB Charity Seal have committed to the highest ethical standards of conduct. Everyday, these organizations put ethics, accountability, and transparency first. For these organizations, instilling trust in their donors is vital to fulfilling their mission. Look for the BBB Charity Seal to assist with wise giving decisions. Charities are eligible to display the BBB Charity Seal if they meet the following criteria: they currently meet our comprehensive Standards for Charity Accountability, have committed to continue meeting our 20 Standards in the future, address any concerns brought to their attention by the BBB, and pay an annual licensing fee for use of the seal. Charities that have adopted the seal have undergone the same evaluation process as all charities in the Guides for Giving, and upon meeting our rigorous standards have been invited to join this prestigious group. Charities authorized to use the BBB Charity Seal at the time the Guides for Giving was published are marked by this seal. Five Questions to Ask Charity Telemarketers 1. Do you work for the charity or a professional solicitor? Some charities use their own employees or volunteers while others hire outside contractors. If the call works for a telemarketing company, the best follow-up question is… 2. What percentage of my donation will the charity receive? By law, telemarketers should answer this question truthfully. While some telemarketers companies charge a reasonable percentage for their services, others may keep 90% or more of your donation. 3. Is my donation tax-deductible? If the answer is “no,” then the organization may be a labour union, fraternal organization, political lobbying group, or even a for-profit company claiming to be a charity. Before you donate, know who the organization is by asking for their full name and address. 4. How will my donation be used? Ask for details: when, where, who. If they claim to have local programs, then ask them where the programs take place. Be cautious of appeals that are long on emotion, but short on details. 5. Can you send me some written information? Your donation is an important decision, and you deserve the right to make that decision on your own time after thoughtful consideration. Refusing or being unable to provide written information, or pressuring you to make an immediate gift are major red flags. -9- (A) Percent of Total Expenses Spent on Programs (B) Percent of Total Expenses Spent on Fundraising Charitable Organization Stated Purpose (A) (B) A Child’s Voice Foundation Evaluation Did Not Disclose Mississauga, ON Addictions Ontario Did Not Disclose Windsor, ON ADRA Canada 1148 King Street East Oshawa, ON L1H 1H8 905-433-8004 www.adra.ca ADRA Canada works with people in poverty and distress to create just and positive change through empowering partnerships and responsible action. 75% 10% Aids Committee of Windsor Currently being evaluated. 511 Pelissier Street Windsor, ON N9A 4L2 519-973-0222 www.aidswindsor.org Alliance For Equality Of Blind Canadians PO Box 20262 RPO Town Centre Kelowna, BC V1Y 9H2 800-561-4774 www.blindcanadians.ca Alzheimer Society Of London & Middlesex 425 Windermere Road London, ON N5X 2T1 519-680-2404 www.alzheimerlondon.ca Amnesty International Canada 312 Laurier Avenue East Ottawa, ON K1N 1H9 613-744-7667 www.amnesty.ca Angels Anonymous Connection Unit 74, 3311-58 Street Edmonton, AB T6L 6X3 780-468-5506 www.angelsanonymous.org Meets Standards To increase awareness of rights and responsibilities, so blind, deaf-blind and partially sighted individuals can have equal access to the benefits and opportunities of society. 43% 47% Did Not Meet Standards 1, 8, 9, & 16 Alzheimer Society of London & Middlesex’s mission is “to advocate for and promote the development of support services, education and research in London and Middlesex County for those affected by Alzheimer Disease and related dementias.” 69% 18% Meets Standards Amnesty International opposes human rights violations that involve attacks by government and armed opposition groups on the individual’s physical and mental integrity. 75% 12% Meets Standards Our purpose is to fulfill a dream for a terminally ill adult. Our mission is to provide the means to grant the dream. Our vision is that no adult die without their dream being realized. 53% 16% Did Not Meet Standards 1, 8, & 17 Unable to Verify Standards 16 Animalert Pet Adoptions Inc. Did Not Disclose London, ON Ark Aid Street Mission Inc. 696 Dundas Street London, ON N5W 2Z4 519-667-0322 www.arkaidmission.com Ark Aid Street Mission Inc.’s mission is to help needy people in London by creating tools and providing services to help people in need get back on their feet and start more productive and joyful lives. Arthritis Society (Ontario Division) 81% 3% Meets Standards Did Not Disclose London, ON Athletes for Africa Aid Program Did Not Disclose Toronto, ON Detailed Reports on charities contained in this guide are available by visiting www.westernontario.bbb.org or calling (519) 673-3222. The BBB Charity Seal denotes charities that have been licensed to display the seal in print and on their websites. For more information about the seal, please see page 3. - 10 - (A) Percent of Total Expenses Spent on Programs (B) Percent of Total Expenses Spent on Fundraising Charitable Organization Stated Purpose (A) (B) Evaluation ATN Access For Persons With Disabilities Inc. ATN Access for Persons with Disabilities Inc. provides, as a fundamental right, access to technology to assist individuals with disabilities to reach their employment and learning goals. 68% 21% Meets Standards 141 Dundas Street, Suite 504 London, ON N6A 1G3 519-433-7950 www.atn.on.ca Autism Ontario Did Not Disclose Toronto, ON Bereaved Families Of Ontario Southwest Region 4-571 Wharncliffe Road South London, ON N6J 2N6 519-686-1573 www.bfo.london.on.ca Bereaved Families of Ontario Southwest Region’s mission is to helping the bereaved learn to live with grief. 80% 5% Bethany's Hope Foundation Meets Standards Did Not Disclose London, ON Big Brothers Big Sisters Of London Did Not Disclose London, ON Billy Graham Evangelistic Association of Canada 20 Hopewell Way NE Calgary, AB T3J 5H5 403-219-2300 www.billygraham.ca Boys & Girls Club Of London 184 Horton Street London, ON N6B 1K8 519-434-9115 www.bgclondon.ca Boys & Girls’Club of London Foundation 184 Horton Street London, ON N6B 1K8 519-434-9114 www.bgclondon.ca/foundation Billy Graham Evangelistic Association of Canada exists to support the calling and ministries of Billy Graham, Franklin Graham, and Will Graham, by proclaiming the Gospel of the Lord Jesus to all we can by every effective means available to us and by equipping others to do the same. 89% 2% Meets Standards Boys’ & Girls’ Club of London’s mission is to provide a safe, supportive place where children and youth can experience new opportunities, overcome barriers, build positive relationships, and development confidence and skills for life. 84% > 1% Meets Standards Boys’ & Girls’ Club of London Foundation’s mission is to raise funds to ensure the future long term sustainability for the wide variety of programs offered to children, youth, seniors, and adults at the Boys & Girls Club of London. 71% 9% Meets Standards Brain Injury Association Of London And Region Did Not Disclose London, ON Breast Cancer Society Of Canada 420 East Street North Sarnia, ON N7T 6Y5 519-336-0746 www.bcsc.ca Brentwood Recovery Home The Breast Cancer Society of Canada is a registered, national, not-for-profit, charitable organization dedicated to funding Canadian breast cancer research into detection, prevention, treatment, and to ultimately find a cure for the disease that women fear most. 58% 29% Did Not Meet Standard 8 BBB Note: See Charity House (Windsor) Donors should decide for themselves the importance of any deviation from BBB Standards. BBB reports are written solely to assist donors in making their own decisions. REVIEW BBB STANDARDS FOR CHARITY ACCOUNTABILITY ON PAGES 6-8. - 11 - (A) Percent of Total Expenses Spent on Programs (B) Percent of Total Expenses Spent on Fundraising Charitable Organization Stated Purpose (A) (B) Bright Beginnings Early Childhood Centre Evaluation Did Not Disclose London, ON Caledon Community Services 18 King St E Bolton, ON L7E 1E8 905-951-2300 www.ccs4u.org Helping people Help Themselves by working creatively and responding to community needs. Currently being evaluated. Canada Christian College & School of Graduate Theological Studies Did Not Disclose North York, ON Canada Safety Council Did Not Disclose Ottawa, ON Canadian Bible Society Did Not Disclose London, ON Canadian Breast Cancer Foundation - Ontario Chapter Did Not Disclose Toronto, ON Canadian Burn Foundation Did Not Disclose Edmonton, AB Canadian Cancer Society, Ontario Division 55 St. Clair Avenue West Toronto, ON M4V 2Y7 416-488-5400 www.cancer.ca Canadian Cancer Society is a community based organization of volunteers whose mission is the eradication of cancer and the enhancement of the quality of life of people living with cancer. 52% 45% Canadian Centre for Abuse Awareness Did Not Meet Standards 8 & 9 Did Not Disclose Newmarket, ON Canadian Council Of Christian Charities 1-43 Howard Ave Elmira, ON N3B 2C9 519-669-5137 www.cccc.org As a result of CCCC, Canadian Christian charities will be worthy of the public’s respect and trust. We make it easier for you to focus on your mission by providing specialized help for your support and leadership functions. 90% 1% Meets Standards Canadian Cultural Society Of The Deaf, Inc. Did Not Disclose Canadian Deaf Sports Association Did Not Disclose Canadian Diabetes Association Did Not Disclose Canadian Don't Do Drugs Society Did Not Disclose Toronto, ON Montréal-Nord, QC North York, ON Toronto, ON Canadian Feed The Children 174 Bartley Drive Toronto, ON M4A 1E1 416-757-1221 www.canadianfeedthechildren.ca Canadian Feed The Children’s mission is “to reduce the impact of poverty on children. We work with local partners internationally and in Canada to enhance the well-being of children and the self-sufficiency of their families and communities. Canadian Feed The Children provides a bridge between those who can help and those who need help.” 83% 13% Meets Standards Detailed Reports on charities contained in this guide are available by visiting www.westernontario.bbb.org or calling (519) 673-3222. The BBB Charity Seal denotes charities that have been licensed to display the seal in print and on their websites. For more information about the seal, please see page 3. - 12 - (A) Percent of Total Expenses Spent on Programs (B) Percent of Total Expenses Spent on Fundraising Charitable Organization Stated Purpose (A) (B) Evaluation Canadian Hard Of Hearing Association Canadian Hard of Hearing Association’s mission is to raise public awareness concerning issues that are important for person who are hard of hearing, to promote their integration into Canadian society, to remove any barriers to their participation, and generally make every community in Canada a better place to live. 68% 6% Did Not Meet Standard 3 205-2415 Holly Lane Ottawa, ON K1V 7P2 613-526-1584 www.chha.ca Canadian Hearing Society Did Not Disclose London, ON Canadian Liver Foundation 1500-2235 Sheppard Avenue East North York, ON M2J 5B5 416-491-3353 www.liver.ca Canadian Medical Hall Of Fame 202-267 Dundas Street London, ON N6A 1H2 519-488-2003 www.cdnmedhall.org Canadian Mental Health Association, Lambton-Kent 240 Grand Avenue West Chatham, ON N7L 1C1 519-436-6100 www.cmhalambtonkent.ca Canadian Mental Health Association, London-Middlesex 648 Huron Street London, ON N5Y 4J7 519-434-9191 www.london.cmha.ca To reduce the incidence and impact of liver disease by funding liver research and education. 49% 38% Did Not Meet Standards 8 & 9 Canadian Medical Hall of Fame creates an enduring tribute to Canada’s medical heroes who through discovery and innovation have contributed to improved health in Canada and around the world. Through the celebration of their laureates and the delivery of education programs, they inspire the pursuit of careers in health sciences fostering future innovations and leaders. 88% 5% Meets Standards Canadian Mental Health Association, Lambton-Kent’s mission is to create a leading mental healthcare organization that is mandated to deliver a comprehensive basket of community based services, and that is well integrated with institutional and other health care providers and that contributes and is accountable to support system integration and overall health system performance improvement. 76% 0% Did Not Meet Standard 17 Canadian Mental Health Association, London-Middlesex’s mission is to advocate with and provide programs and services for people with mental health issues, and to enhance, maintain, and promote the mental health of all individuals and communities in LondonMiddlesex region. 86% > 1% Meets Standards Canadian National Institute For The Blind Did Not Disclose London, ON Canadian Olympic Foundation Did Not Disclose Toronto, ON Canadian Paraplegic Association (Ontario Division) Did Not Disclose Toronto, ON Donors should decide for themselves the importance of any deviation from BBB Standards. BBB reports are written solely to assist donors in making their own decisions. REVIEW BBB STANDARDS FOR CHARITY ACCOUNTABILITY ON PAGES 6-8. - 13 - (A) Percent of Total Expenses Spent on Programs (B) Percent of Total Expenses Spent on Fundraising Charitable Organization Stated Purpose (A) (B) Canadian Red Cross Society London & Middlesex Branch Evaluation Did Not Disclose London, ON Canadian Wildlife Federation Did Not Disclose Kanata, ON Canadian Women's Foundation 504-133 Richmond Street West Toronto, ON M5H 2L3 416-365-1444 www.canadianwomen.org Canadian Women’s Foundation invests in the power of women and the dream of girls: Canadian Women’s Foundation raises money to research, fund and share the best approaches to ending violence against women, moving lowincome women out of poverty and building strong, resilient girls. 73% 17% Cancer Recovery Foundation Of Canada Meets Standards Did Not Disclose Markham, ON Cancer Research Society Inc. Did Not Disclose Montreal, QC Cancer Survivors Fund Of Canada Did Not Disclose West Vancouver, BC Care Canada 9 Gurdwara Road Neapean, ON K2E 7X6 613-228-5600 www.care.ca cbm Canada 3844 Stouffville Road PO Box 800 Stouffville, ON L4A 7Z9 905-640-6464 www.cbmcanada.org Care Canada’s mission is to serve individuals and families in the poorest communities of the world. 95% 3% Meets Standards cbm Canada serves as the hands joining Canadians and people living with or affected by disabilities in the poorest communities – working together for the benefit of all humanity. 73% 17% Did Not Meet Standard 16 & 17 Centres for Seniors Did Not Disclose Windsor, ON Chalice (Canada) 445 Sackville Drive, Suite 1 Lower Sackville, NS B4C 2S1 800-776-6855 www.chalice.ca Charity House (Windsor) 2335 Dougall Avenue Windsor, ON N8X 1S9 519-946-3115 www.brentwoodrecovery.com Chalice (Canada) helps to provide educational opportunities to sponsored children by paying tuition, teacher salaries, educational materials, clothing, lunch programs, etc. Chalice (Canada)’s sponsorship program also extends to emergency medical help, provisions of food, relief both physical and emotional, cisterns provides water, and training programs. 92% 4% Meets Standards Charity House (Windsor) is a Recovery Home committed to providing compassionate care and treatment in a residential setting for persons whose primary problem is alcohol or drug abuse while providing non-residential support for their families. 62% 21% Did Not Meet Standards 8 & 17 Unable to Verify Standards 1, 5, 6, 7, & 16 Detailed Reports on charities contained in this guide are available by visiting www.westernontario.bbb.org or calling (519) 673-3222. The BBB Charity Seal denotes charities that have been licensed to display the seal in print and on their websites. For more information about the seal, please see page 3. - 14 - (A) Percent of Total Expenses Spent on Programs (B) Percent of Total Expenses Spent on Fundraising Charitable Organization Stated Purpose (A) (B) Evaluation CHF CHF is a non-profit organization dedicated to enabling poor rural communities in developing countries to attain sustainable livelihoods. 85% 8% Meets Standards 323 Chapel Street Ottawa, ON K1N 7Z2 613-237-0180 www.chf-partners.ca Chatham-Kent Children’s Safety Village Did Not Disclose Chatham, ON Chatham-Kent Community Foundation Did Not Disclose Chatham, ON Child Find Ontario Inc. Did Not Disclose Toronto, ON Childcan The Childhood Cancer Research Association Inc. Did Not Disclose London, ON Childhood Asthma Foundation Did Not Disclose Niagara Falls, ON Childhood Cancer Canada Foundation Did Not Disclose Toronto, ON Childhope Foundation Canada Did Not Disclose Mississauga, ON Childlife Network International Inc. 515 Richmond Street PO Box 1141 London, ON N6A 5K2 519-936-0733 www.childlifenetwork.com Childreach 265 Maitland Street London, ON N6B 2Y3 519-434-3644 www.childreach.on.ca Childlife Network International Inc.’s mission is to promote healing through character education for children marginalized by HIV/AIDS, wars and child abuse. Working with parents, educators and caregivers, advising public and private institutions in contact with the most marginalized groups we will implement our programs to build healthy childhood environments, and alleviate disadvantaging conditions for the future. 74% Childreach works with families and the community and fosters the healthy development of children by providing learning opportunities, information, and support for children and those who care for them. 85% 7% Did Not Meet Standards 1, 6, 16, & 17 Unable to Verify Standard 7 > 1% Children's Aid Foundation Meets Standards Did Not Disclose Toronto, ON Children's Health Foundation 345 Westminister Avenue London, ON N6C 4V3 519-432-8564 www.childhealth.ca To raise funds in support of Children’s Hospital at LHSC and Children’s Health Research Institute. 76% 21% Meets Standards Donors should decide for themselves the importance of any deviation from BBB Standards. BBB reports are written solely to assist donors in making their own decisions. REVIEW BBB STANDARDS FOR CHARITY ACCOUNTABILITY ON PAGES 6-8. - 15 - (A) Percent of Total Expenses Spent on Programs (B) Percent of Total Expenses Spent on Fundraising Charitable Organization Stated Purpose (A) (B) Children’s Treatment Centre Foundation of Chatham-Kent Evaluation Currently being evaluated. 355 Lark Street Chatham, ON N7L 5B2 519-351-0520 www.childrenstreatmentfoundation-ck.com Children's Wish Foundation Of Canada 350-1101 Kingston Road Pickering, ON L1V 1B5 905-839-8882 www.childrenswish.ca Christian Children's Fund Of Canada 1200 Dension Street Markham, ON L3R 8G6 905-754-1001 www.ccfcanada.ca Christian Record Service Inc. 1300 King Street East PO Box 31119 Oshawa, ON L1H 8N9 905-436-6938 www.crsblindservices.ca The Children’s Wish Foundation of Canada works with the community to provide children living with highrisk, life threatening illnesses the opportunity to realize their most heartfelt wish. 54% 32% Did Not Meet Standard 8 Christian Children’s Fund of Canada creates a future of hope for children, families, and community by helping them develop the skills and resources to overcome poverty and pursue justice. 82% 11% Meets Standards Christian Record Service Inc.’s mission is to enrich lives of those who are blind, visually impaired or physically challenged regardless of race, creed, economic status or gender. 84% 6% Meets Standards Christ's Hope International - Canada Did Not Disclose Windsor, ON Commission To Every Nation 11500 Tecumseh Road East PO Box 22017 Windsor, ON N8N 5G6 Commission To Every Nation is a servant organization which helps missionaries fulfill the unique vision God has given them. Through administrative support we provide accountability and help the missionary get to the field. Through pastoral care we help them remain effective and healthy while there. 84% 3% Did Not Meet Standard 2 & 3 Unable to Verify Standard 16 Community Living London Did Not Disclose London, ON Compassion Canada 985 Adelaide Street South London, ON N6E 4A3 519-668-0224 www.compassion.ca Covenant House Toronto 20 Gerrard Street East Toronto, ON M5B 2P3 416-598-4898 www.covenanthouse.ca Compassion Canada’s mission is “In response to the Great Commission, Compassion Canada exists as an advocate for children to release them from their spiritual, economic, social, and physical poverty and enable them to become responsible and fulfilled Christian adults.” 86% 9% Meets Standards Covenant House Toronto’s mission is to serve suffering children of the street and protect and safeguard all children with absolute respect and unconditional love. 70% 25% Meets Standards Craigwood Youth Services Did Not Disclose London, ON Detailed Reports on charities contained in this guide are available by visiting www.westernontario.bbb.org or calling (519) 673-3222. The BBB Charity Seal denotes charities that have been licensed to display the seal in print and on their websites. For more information about the seal, please see page 3. - 16 - (A) Percent of Total Expenses Spent on Programs (B) Percent of Total Expenses Spent on Fundraising Charitable Organization Stated Purpose (A) (B) Evaluation Credit Counselling Services of Alberta To educate Albertans in personal money management and the wise use of credit, and to provide alternatives for individuals and families facing financial crisis. 75% 0% Meets Standards We help. We Educate. We Give Hope. 73% 0% Meets Standards Crochet Club of London’s mission is to provide blankets to organizations that assist people and animals in need in and around London. BBB Note: Column B indicates both administration and fundraising. 90% 10% Meets Standards Suite 150, 1200-59 Ave SE Calgary, AB T2H 2M4 406-234-6189 www.moneymentors.org Credit Counseeling Society of British Columbia 300-435 Columbia Street New Westminister, BC V3L 5N8 888-526-8999 www.nomoredebts.org Crochet Club of London 38 Glenburnie Crescent London, ON N5X 2A4 519-659-3497 www.crochetclub.ca Cystic Fibrosis Canada Did Not Disclose Toronto, ON Dale Brain Injury Services 815 Shelborne Street London, ON N5Z 4Z4 519-668-0023 www.daleservices.on.ca Daya Counselling Centre 141 Dundas Street, 6th Floor London, ON N6A 1G3 519-434-0077 www.dayacounselling.on.ca Easter Seals Ontario One Concorde Gate, Suite 700 Toronto, ON M3C 3N6 416-421-8778 www.easterseals.org At Dale Brain Injury Services we provide a continuum of high quality, clientcentered services to persons affected by an acquired brain injury. By providing services that are accessible, evidencebased, and responsive to the changing needs of our clients, our community, and our partners, DBIS supports individuals to maximize their strengths and live healthy, meaningful lives. 81% >1% Meets Standards Daya Counselling Centre’s mission is to help people achieve their full potential by providing counselling and education programs that respect their human and spiritual nature. BBB Note: Column B indicates both administration and fundraising. 95% 5% Meets Standards Easter Seals Ontario’s mission is dedicated to helping children, youth, and young adults with physical disabilities achieve their full individual potential and future independence. Easter Seals Ontario funds disability solutions through financial assistance, camp programs, the Recreational Choices Funding Program, research, advocacy, and public and consumer awareness. 74% 22% Meets Standards Elgin-St. Thomas United Way Services Did Not Disclose St Thomas, ON Donors should decide for themselves the importance of any deviation from BBB Standards. BBB reports are written solely to assist donors in making their own decisions. REVIEW BBB STANDARDS FOR CHARITY ACCOUNTABILITY ON PAGES 6-8. - 17 - (A) Percent of Total Expenses Spent on Programs (B) Percent of Total Expenses Spent on Fundraising Charitable Organization Stated Purpose (A) (B) Epilepsy Support Centre Evaluation Did Not Disclose London, ON Ernestine’s Women’s Shelter Did Not Disclose PO Box 141, Stn B Etobicoke, ON M9W 5K9 FH Canada 1-31741 Peardonville Road Abbotsford, BC V2T 1L2 604-853-4262 www.fhcanada.org FTC Canada To walk with churches, leaders, and families in overcoming all forms of human poverty by living in healthy relationships with God and his creation. Unable to Verify Standards 8-13 & 16 BBB Note: See Speroway For Those In Need National Network Did Not Disclose London, ON Foundation Fighting Blindness 890 Younge Street, 12th Floor Toronto, ON M4W 3P4 416-360-4200 www.ffb.ca Foundation For Gene & Cell Therapy (Jesse’s Journey) PO Box 5099 London, ON N6A 4M8 519-645-8855 www.jessesjourney.com Fresh Start Maternity Supports 118 Centre Street St. Thomas, ON N5R 2Z9 519-637-7775 www.freshstartmaternity.com Gideons International In Canada 501 Imperial Road North Guelph, ON N1H 7A2 519-823-1140 www.gideons.ca To find the causes, treatments, and ultimately the cures for retinitis pigmentosa, macular degeneration and related retinal diseases by supporting research. 48% 31% Did Not Meet Standard 8 Jesse’s Journey is a partnership of science and families dedicated to the discovery of treatment and cure of Duchenne Muscular Dystrophy and other genetic diseases because parents should not outlive their children. 70% 8% Meets Standards Fresh Starts Maternity Supports’ mission is to provide hope and a future to pregnant and parenting women and their children during times of crisis. 73% 3% Did Not Meet Standard 16 & 17 Gideons International In Canada’s mission is to distribute the word of God in various institutions and to individuals. 79% 9% Did Not Meet Standard 16 & 17 Goodwill Industries, Ontario Great Lakes Did Not Disclose London, ON Habitat For Humanity London Inc. Did Not Disclose London, ON Habitat For Humanity® WindsorEssex Inc. 3064 Devon Drive Windsor, ON N8X 4L2 519-969-3762 www.habitatwindsor.org To mobilize volunteers and community partners in building affordable housing and promoting home ownership as a means to breaking the cycle of poverty. Heart And Stroke Foundation Currently being evaluated. Currently being evaluated. 2300 Yonge Street, Suite 1300 Toronto, ON M4P 1E4 416-489-7111 www.heartandstroke.ca Detailed Reports on charities contained in this guide are available by visiting www.westernontario.bbb.org or calling (519) 673-3222. The BBB Charity Seal denotes charities that have been licensed to display the seal in print and on their websites. For more information about the seal, please see page 3. - 18 - (A) Percent of Total Expenses Spent on Programs (B) Percent of Total Expenses Spent on Fundraising Charitable Organization Stated Purpose (A) (B) Evaluation Hemophilia Ontario Hemophilia Ontario is committed to improving the health and quality of life for all people with a bleeding disorder, and to find a cure. 88% 12% Meets Standards 65 Wellesley Street East, Suite 501 Toronto, ON M4Y 1G7 416-972-0641 www.hemophilia.on.ca Historica-Dominion Institute Did Not Disclose Toronto, ON Hospice Of London Inc. Did Not Disclose London, ON Hotel-Dieu Hospital Foundation Currently being evaluated. 1030 Ouellette Avenue Windsor, ON N9A 1E1 519-973-4443 www.hdgh.org/foundation Humanity First Did Not Disclose Concord, ON Hutton House Association for Adults With Disabilities 654 Wonderland Road South London, ON N6H 3E5 519-472-6381 www.huttonhouse.com ICHA Windsor & District 3939 Carmichael Dr Windsor, ON N9C 3Z1 519-977-1209 Ingamo Family Homes (Woodstock) Inc. Hutton House Association for Adults with Disabilities promotes and supports persons with disabilities through learning and life enhancing programs that focus on each individual’s strengths, abilities, and interests. BBB Note: Column B indicates both administration and fundraising. 91% 9% The purpose of the ICHA is to improve the quality of life for our community by providing social recreational activities for the mentally & physically disabled individuals in Windsor & Essex County. Meets Standards Currently being evaluated. Ingamo Family Homes’ purpose is to provide a transitional environment for abused women and their children. Through supportive programming and links to the community resources women become empowered to live as self-reliant individuals in the community. 85% 6% Did Not Meet Standard 17 Inter Pares Inter Pares is a Canadian social justice organization working in Canada and around the world to create understanding about the causes and effects of poverty and injustice, and to support actions that lead to positive social and economic change. 88% 7% Meets Standards Jesse’s Journey BBB Note: See Foundation for Gene & Cell Therapy John Howard Society Of London John Howard Society of London & District’s mission is effective, just, and humane responses to crime and its causes. BBB Note: Column B indicates both administration and fundraising. 92% 8% Meets Standards 432 Springbank Avenue North, Unit 20 Woodstock, ON N4T 1N7 519-421-0383 www.ingamofamilyhomes.com 221 Laurier Avenue East Ottawa, ON K1N 6P1 613-563-4801 www.interpares.ca 601 Queens Avenue London, ON N6B 1Y9 519-438-4168 www.jhslondon.on.ca Donors should decide for themselves the importance of any deviation from BBB Standards. BBB reports are written solely to assist donors in making their own decisions. REVIEW BBB STANDARDS FOR CHARITY ACCOUNTABILITY ON PAGES 6-8. - 19 - (A) Percent of Total Expenses Spent on Programs (B) Percent of Total Expenses Spent on Fundraising Charitable Organization Stated Purpose (A) (B) Evaluation Kidney Foundation of Canada, Ontario Branch Kidney Foundation of Canada’s objectives are to raise funds for research and related clinical education, provide services for special needs of individuals, advocate for access to high quality health care, and to promote organ donation. 51% 41% Did Not Meet Standards 8 & 9 Kids Can Free the Children’s mission is “children helping children through education. Free children from poverty. Free children from exploitation. Free children from the idea that they are powerless to change the world.” 77% 10% Meets Standards Our mission is to improve the wellbeing of children and youth in Canada by providing them anonymous and confidential professional counselling, referrals and information in English and French, through technologically-based communications media. 55% 40% Did Not Meet Standards 8, 9, & 16 The Kiwanis Club of Middlesex, Bequest & Endowment Fund’s mission is to support the Club’s programs as well as other London area organizations whose objectives are to support children’s activities. BBB Note: Column B indicates both administration and fundraising. 87% 13% Meets Standards 1599 Hurontario Street, Suite 201 Mississauga, ON L5G 4S1 905-278-3003 www.kidney.on.ca Kids Can Free the Children 233 Carlton Street Toronto, ON M5A 2L2 416-925-5894 www.freethechildren.com Kids Help Foundation 300-439 University Avenue Toronto, ON M5G 1Y8 416-586-5437 www.kidshelpphone.ca Kiwanis Club Of Middlesex Bequest & Endowment Fund 78 Riverside Drive London, ON N6H 1B4 519-472-1698 Unable to Verify Standards 1-7, 14-16, 18 & 19 Learning Disabilities Association Of London Region Did Not Disclose London, ON Leprosy Mission Canada 100-100 Mural Street Richmond Hill, ON L4B 1j3 905-886-2885 www.leprosy.ca Our mission is to secure prayer, financial, and personnel support for ministering in Jesus’ name to the physical, societal, and spiritual needs of victims of leprosy and similar afflictions. 75% 18% Leukemia & Lymphoma Society Of Canada Meets Standards Did Not Disclose North York, ON LIFE*SPIN 866A Dundas Street London, ON N5W 2Z7 519-438-8676 www.lifespin.org LIFE*SPIN’s mission is to provide information and support for individuals surviving on low incomes and to support the empowerment and selfdevelopment of these individuals in their efforts to attain self-sufficiency. Lions Foundation Of Canada 84% 13% Meets Standards Did Not Disclose Oakville, ON Loads Of Love Humanitarian Aid & Mission Society 15 Prince Street North Chatham, ON N7M 4J5 519-352-0911 www.loadsoflove.ca Loads of Love Humanitarian Aid & Mission Society mission is caring for the needy through Christ-like compassion and love. Did Not Meet Standards 1, 14 & 17 Unable to Verify Standards 6-13 & 16 Detailed Reports on charities contained in this guide are available by visiting www.westernontario.bbb.org or calling (519) 673-3222. The BBB Charity Seal denotes charities that have been licensed to display the seal in print and on their websites. For more information about the seal, please see page 3. - 20 - (A) Percent of Total Expenses Spent on Programs (B) Percent of Total Expenses Spent on Fundraising Charitable Organization Stated Purpose (A) (B) London & District Stroke Recovery Association Evaluation Did Not Disclose London, ON London (North) Lions Club Foundation Did Not Disclose London, ON London Community Foundation Did Not Disclose London, ON London Elgin Middlesex Crime Stoppers PO Box 24140 London, ON N6H 5C4 519-471-7698 www.londoncrimestoppers.com London Employment Help Centre 114 Dundas Street London, ON N6A 1G1 519-439-0501 www.lehc.ca London Health Sciences Foundation 747 Baseline Road East London, ON N6C 2R6 519-685-8265 www.lhsf.on.ca London Elgin Middlesex Crime Stoppers is a partnership of the public, police, and media which provides the community with a proactive, non-profit, charitable program to anonymously assist in solving crime and contributing to an improved quality of life. 63% 21% Did Not Meet Standards 1, 6-8, 16, & 17 London Employment Help Centre exists for personal achievement through maximum employment and entitlement to social benefits. 79% > 1% Did Not Meet Standard 16 & 17 To inspire investment in excellence at London Health Sciences Centre. 71% 23% Meets Standards London Humane Society Did Not Disclose London, ON London Youth For Christ 254 Adelaide Street South London, ON N5Z 3L1 519-686-0093 www.londonyfc.org London Youth for Christ’s purpose is to reach out to young people with the message of God’s love and then helping those who express a desire to grow in their faith so that they might discover more of what it means to honour God with their life. 80% 9% Lupus Ontario Did Not Meet Standard 17 Did Not Disclose Markham, ON Make-A-Wish Foundation® of Southwestern Ontario Did Not Disclose London, ON Mccormick Home Foundation Did Not Disclose London, ON Missing Children Society of Canada 219, 3501 23rd Street NE Calgary, AB T2E 6V8 403-291-0705 www.mcsc.ca Missing Children Society of Canada mission is to reunited missing children with their searching families through professional investigations, public awareness and family support programs. 39% 49% Did Not Meet Standards 8 & 9 Donors should decide for themselves the importance of any deviation from BBB Standards. BBB reports are written solely to assist donors in making their own decisions. REVIEW BBB STANDARDS FOR CHARITY ACCOUNTABILITY ON PAGES 6-8. - 21 - (A) Percent of Total Expenses Spent on Programs (B) Percent of Total Expenses Spent on Fundraising Charitable Organization Stated Purpose (A) (B) Evaluation Mission Services Of London Mission Services of London opens doors of hope to those seeking emergency shelter and support, by offering safe shelter, food, and clothing and by facilitating rehabilitation as needed, in an atmosphere of compassion. 83% 9% Meets Standards 415 Hamilton Road London, ON N5Z 1S1 519-433-2807 www.missionservices.ca Mocha Shrine Patient Transportation Fund Did Not Disclose London, ON Mothers Against Drunk Driving Did Not Disclose Oakville, ON Multiple Sclerosis Society, Ontario Division Did Not Disclose Toronto, ON Museum London 421 Ridout Street North London, ON N6A 5H4 519-661-0333 www.musuemlondon.ca Museum London’s mission is to enrich public knowledge and enjoyment of the art and history of the London region and Canada. 82% 1% Museum Of Ontario Archaeology Meets Standards Did Not Disclose London, ON Nature Canada Did Not Disclose Ottawa, ON Nature Conservancy of Canada 36 Eglinton Avenue West Suite 400 Toronto, ON M4R 1A1 416-932-3202 www.natureconvervancy.ca Nature Conservancy of Canada will lead, innovate, and use creativity in the conservation of Canada’s natural heritage by securing ecologically significant natural areas through purchases, donations, conservation agreements or other mechanisms, and by achieving long-term stewardship through management plans and monitoring arrangements. 94% 3% Nightingale Research Foundation Meets Standards Did Not Disclose Ottawa, ON Ontario Block Parent® Program Inc. 902 Maitland Street London, ON N5Y 2X1 800-563-2771 www.blockparent.on.ca The mission of the Ontario Block Parent® Program is to provide immediate assistance through a safety network and to offer supportive community education programs. 61% 4% Ontario Cerebral Palsy Sports Association Meets Standards Did Not Disclose Nepean, ON Ontario Lung Association Did Not Disclose Toronto, ON Ontario March Of Dimes 10 Overlea Blvd. East York, ON M4H 1A4 416-425-3463 www.marchofdimes.ca Operation Sharing To maximize the independence, personal empowerment, and community participation of people with physical disabilities. 96% 4% Meets Standards Did Not Disclose Woodstock, ON Detailed Reports on charities contained in this guide are available by visiting www.westernontario.bbb.org or calling (519) 673-3222. The BBB Charity Seal denotes charities that have been licensed to display the seal in print and on their websites. - 22 For more information about the seal, please see page 3. (A) Percent of Total Expenses Spent on Programs (B) Percent of Total Expenses Spent on Fundraising Charitable Organization Stated Purpose (A) (B) Opportunities For The Disabled Foundation Evaluation Did Not Disclose Burnaby, BC Orchestra London Canada Inc. Did Not Disclose London, ON Over 55 (London) Inc. 78 Riverside Drive London, ON N6H 1B4 519-680-1464 www.over55london.ca Owen Sound Regional Hospital Foundation Box 1001 Owen Sound, ON N4K 6H6 519-372-3925 www.oshfoundation.ca Over 55 (London) Inc. is a non-profit, charitable organization that values older adults and the contributions they provide to our community. We help older adults improve their economic security, sense of community, and quality of life by connecting them to income earning opportunities and other services. 72% 10% Did Not Meet Standard 1 & 16 Owen Sound Regional Hospital Foundation is a registered charitable organization that raises funds for equipment, facilities and staff development for Grey Bruce Health Services - Owen Sound Regional Hospital. 81% 6% Meets Standards Oxford Child & Youth Centre Did Not Disclose Woodstock, ON Parkinson Society Canada Did Not Disclose London, ON Pathways Health Centre for Children 1240 Murphy Road Sarnia, ON N7S 2Y6 519-542-3471 www.pathwayscentre.org Pathways Health Centre for Children leads in the provision of a continuum of co-ordinated family-centred services for children and young adults in Lambton County who have physical, developmental and communication needs. 88% 1% Pathways Skill Development & Placement Centre Meets Standards Did Not Disclose London, ON Plan Canada 95 St Clair Avenue West, Suite 1001 Toronto, ON M4V 3B5 416-920-1654 www.plancanada.ca Plan Canada aims to achieve lasting improvements in the quality of life of children, families and communities in developing countries. We do this through a process of collaboration that unites people across cultures, adding meaning and value to their lives by: enabling children, their families and communities to meet their basic needs and to increase their ability to participate in and benefit from their societies, building relationships to increase understanding and unity among peoples of different cultures and countries, and advocating and promoting the rights and interests of the world’s children, with a special focus on Girls’ Rights to overcome issues of gender discrimination. Regional HIV/Aids Connection 77% 15% Meets Standards Did Not Disclose London, ON Donors should decide for themselves the importance of any deviation from BBB Standards. BBB reports are written solely to assist donors in making their own decisions. REVIEW BBB STANDARDS FOR CHARITY ACCOUNTABILITY ON PAGES 6-8. - 23 - (A) Percent of Total Expenses Spent on Programs (B) Percent of Total Expenses Spent on Fundraising Charitable Organization Stated Purpose (A) (B) Rescue Ministries Evaluation Did Not Disclose Ancaster, ON Rotary Club of Chatham Sunrise Service Fund Did Not Disclose Chatham, ON Rotary Club Of London Foundation 785 Wonderland Road South PO Box 29056 London, ON N6K 4L9 519-657-3149 Salvation Army 371 King Street London, ON N6B 1S4 519-433-6106 www.salvationarmy.ca Samaritan’s Purse Canada 20 Hopewell Way NE Calgary, AB T3J 5H5 403-250-6565 www.samaritanspurse.ca Save A Family Plan 1040 Waterloo Street London, ON N6A 1Y3 519-672-1115 www.safp.org Rotary Club of London Foundation’s mandate is to receive donations and maintain capital funds. The income of which is to be donated or expended on charitable activities or to charitable organizations. Programs include local community, educational, and world service projects. BBB Note: Column B indicates both administration and fundraising. 97% 3% Meets Standards Salvation Army’s mission is to share the love of God, supply basic human needs, provide personal counseling, and undertake the spiritual and moral regeneration and physical rehabilitation of all persons. 83% 7% Meets Standards Samaritan’s Purse Canada is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. We help meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God’s love through his son, Jesus Christ. 90% 3% Meets Standards Save A Family Plan’s mission is partnering with the poor for a just world. 90% >1% Meets Standards Save The Children Canada Did Not Disclose North York, ON Sexual Assault Centre London 121-379 Dundas Street London, ON N6B 1V5 519-439-0844 www.sacl.ca We create safe spaces for survivors of sexual violence to break their silence. We listen. We bear witness. We facilitate healing. We celebrate resiliency and courage; We educate. We advocate. We agitate. To create social change. 81% 19% Sick Kids Foundation Meets Standards Did Not Disclose Toronto, ON Sleeping Children Around The World 28 Pinehurst Crescent Etobicoke, ON M9A 3A5 416-231-1841 www.scaw.org Through free-will donations and in partnership with our volunteers, we give bedkits to needy children in developing countries, thus helping them to face the challenge of the coming day. Smile Train Canada 95% 1% Did Not Meet Standard 16 Did Not Disclose Saint-Laurent, QC H4L 4V4 SOS Children's Villages Canada Did Not Disclose Ottawa, ON - 24 - (A) Percent of Total Expenses Spent on Programs (B) Percent of Total Expenses Spent on Fundraising Charitable Organization Stated Purpose (A) (B) Southwestern Ontario Children's Care Inc. Evaluation Did Not Disclose London, ON Speroway Did Not Disclose Guelph, ON St Clair Region Conservation Authority Did Not Disclose Strathroy, ON St Clair Region Conservation Foundation Did Not Disclose Strathroy, ON St Joseph's Health Care Foundation Did Not Disclose London, ON Sunshine Foundation Of Canada Did Not Disclose London, ON Tara "Boom" Houston Children's Foundation Did Not Disclose St Thomas, ON Teen Challenge Inc. Lambeth Box 777 London, ON N6P 1R6 888-417-7777 www.teenchallenge.ca Teen Challenge Inc. operates faithbased residential drug and alcohol rehabilitation centres funded by donations, providing spiritual, academic and vocational training, equipping individuals to return to society as responsible citizens. 77% 9% Tillsonburg & District Multi-Service Centre Meets Standards Did Not Disclose Tillsonburg, ON U S C Canada Did Not Disclose Ottawa, ON UNICEF Canada Did Not Disclose Toronto, ON United Way/Centraide of WindsorEssex County Did Not Disclose Windsor, ON United Way of Chatham-Kent Did Not Disclose Chatham, ON United Way of London & Middlesex 409 King Street London, ON N6B 1S5 519-438-1721 www.uwlondon.on.ca United Way of Oxford 65 Springbank Avenue North Woodstock, ON N4S 8V8 519-539-3851 www.unitedwayoxford.ca United Way of Perth-Huron 32 Erie Street Stratford, ON N5A 2M4 519-271-7730 www.unitedwayperthhuron.ca United Way of London & Middlesex’s mission is “We mobilize the power of our community to create lasting change.” 82% 15% Meets Standards United Way of Oxford’s mission is through shared leadership to continue to improve the quality of life for everyone in Oxford County. 84% 13% Meets Standards United Way of Perth-Huron will improve lives and build strong local communities. 68% 15% Meets Standards Donors should decide for themselves the importance of any deviation from BBB Standards. BBB reports are written solely to assist donors in making their own decisions. REVIEW BBB STANDARDS FOR CHARITY ACCOUNTABILITY ON PAGES 6-8. - 25 - (A) Percent of Total Expenses Spent on Programs (B) Percent of Total Expenses Spent on Fundraising Charitable Organization Stated Purpose (A) (B) Evaluation United Way of Sarnia - Lambton United Way of Sarnia-Lambton’s mission is to generate resources enabling the community to respond to Human Care priorities in Sarnia-Lambton and to measure and improve the effectiveness of these invested resources. 80% 8% Meets Standards To enrich and enhance the quality of community for Varsity residents. BBB Note: Column B indicates both administration and fundraising. 70% 30% Meets Standards 420 East St N, Unit 15 Sarnia, ON N7T 6Y5 519-336-5452 www.theunitedway.on.ca Varsity Community Association 4303 Varsity Drive NW Calgary, AB T3A 0Z7 403-288-9001 Victims Of Violence Canadian Centre For Missing Children Did Not Disclose Nepean, ON Windsor-Essex Children’s Aid Foundation Did Not Disclose Windsor, ON WindsorEssex Community Foundation Did Not Disclose Windsor, ON Women's Community House 101 Wellington Road London, ON N6C 4M7 519-642-3003 www.shelterlondon.org World Vision Canada 1 World Drive Mississauga, ON L5T 2Y4 905-565-6100 www.worldvision.ca Women’s Community House’s mission is providing safe places and services for abused women and their children. 82% 3% Meets Standards World Vision Canada is a Christian relief, development, and advocacy organization dedicated to working with children, families, and communities to overcome poverty and injustice. 81% 14% Meets Standards World Wildlife Fund Did Not Disclose Toronto, ON YMCA Of London Foundation Did Not Disclose London, ON YMCA Of Western Ontario Did Not Disclose London, ON Youth Opportunities Unlimited 141 Dundas Street, Second Floor London, ON N6A 1G3 519-432-1112 www.you.on.ca Youth Opportunities Unlimited is dedicated to unlocking the potential by youth by providing client centered services emphasizing skills improvement leading to increased employability and empowerment, offering a referral service to agencies serving youth, and developing, participating in and supporting community alliances to maximize opportunities for youth. 80% >1% Meets Standards Detailed Reports on charities contained in this guide are available by visiting www.westernontario.bbb.org or calling (519) 673-3222. The BBB Charity Seal denotes charities that have been licensed to display the seal in print and on their websites. For more information about the seal, please see page 3. - 26 -
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