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EXTERNAL/INTERNAL ADVERTISEMENT
POSITION:
CREDIT CONTROLLER X 2 (6 MONTHS CONTRACT)
AREA:
SABS PRETORIA
REPORTING TO:
SENIOR MANAGER: CREDIT MANAGEMENT
LEVEL:
P10
REFERENCE NR:
TBC
PURPOSE
To ensure the optimization of a corporate collections ledger and to provide excellent customer service to the corporate
customers of the SABS.
KPA’s OR KEY OUTPUTS
Conduct annual collections pertaining to corporate customer ledger

Collect company finances from internal corporate customers and Foreign Customer base and other high value or
high risks accounts.

Ensure financial clearance and legal collections

Provide administrative support for the clearance and collections function
Generate reports and Maintain the reminder letter cycle

Compile monthly reports on all aspects of financial indicators that will be included in the Group Credit Managers
reports to EXCO and the SABS Board

Ensure data integrity of the monthly automated reminder letter cycle
Deliver excellent customer service

Liaise with customers regarding payment plans and settlements

Provide advice on query resolution processes and procedures
Optimise the team’s performance

Participate in the team as a productive team member

Manage own performance in order to optimize the OD team performance

Contribute to diversity management initiatives and build business relationships

Develop, support and mentor employees within the team on an on-going basis as and when required
QUALIFICATIONS & EXPERIENCE

Degree or National Diploma in Finance or Accounting

Minimum 3 years’ experience in the application of credit risk management principles and legal collection processes
and procedures

Computer Literate (MS office suite, internet, JDE and other related programmes)
BEHAVIOURAL COMPETENCIES
COMMUNICATION
Expresses and articulates key elements of ideas or concepts (both written and verbal) in a logical, descriptive, and
comprehensible manner. Anticipates reactions and responds appropriately. Probes and listens for information from others,
without interrupting or judging, in order to understand underlying issues.
PLANNING AND ORGANISING
Takes ownership of and resolves very complex problems in a way that demonstrates balanced judgment. Develops creative
workarounds and solutions for many problems within appropriate timeframes.
RESULTS ORIENTATION
Displays strong tenacity and drive to see things through to successful conclusion. Demonstrates a sense of urgency, a
propensity for action, and confidence in the likely success of plans and initiatives. Delivers results that meet or exceed
expectations.
CUSTOMER FOCUS
Works collaboratively with customers to determine their needs and identify appropriate solutions. Ensures that customers and
decision makers are influenced.
BUILDING RELATIONSHIPS
Frequently initiates and pursues professional relationships. Works well with others in achieving goals and building productive
relationships.
PROFESSIONAL CREDIBILITY AND TECHNICAL DEPTH A
Demonstrates a sound knowledge in a narrow (specialist) area. Solves problems within own technical/professional area across
a variety of generally related topics or in an area of specialization. Maintains awareness of developments in relevant
disciplines; quickly applies the knowledge; identifies resources for needed assistance
QUALITY
Seeks out new approaches and ideas for continuous improvement. Anticipates problems and can identify and help implement
new and unique ways to ensure high-quality service levels.
APPLICATIONS & ENQUIERIES
Internal/External Applications:
Should E-mail CVs to [email protected]
External Applications:
Visit our website www.sabs.co.za, Careers, to access our Job Ads
Contact Person:
Thabang Dlodlo (012) 428-6689
Closing Date:
18 February 2015
SABS is an equal opportunity affirmative action employer. The employment decision shall be informed
by the Employment Equity targets to be achieved as per the SABS EE Plan.