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We offer the best sales
incentives in the industry!
PROGRAM
FOR LIFE!
Our 100% Split Program allows you to receive 100%
above ALL interchange line items. TriSource receives 0%.
You read it right—100%!
Q
Q
Q
Q
100% SPLIT PROGRAM FOR LIFE!
ABOVE ALL INTERCHANGE LINE ITEMS—TRISOURCE RECEIVES 0%
PROPRIETARY BACK-END
WITH ONLINE REPORTING
ONLINE MERCHANT APPLICATION
AND SAME DAY APPROVAL AND BOARDING
CUSTOMIZABLE ISO PROGRAMS AND BIN SPONSORSHIP
TURNKEY OR A LA CARTE
About TriSource Solutions
TriSource Solutions is a leading provider of electronic payment services to merchants throughout the United
States, distributed through a broad network of Independent Sales Agents, Independent Sales Organizations and
Agent Banks.
We enjoy the market advantage of operating our own proprietary Merchant Accounting and Settlement
System, which enables more flexible and cost effective transaction processing services. We also offer a wide
array of complementary services, such as merchant cash advances, provisioning and leasing of point of sale
hardware, gift card services and check services, including electronic check conversion.
Q Front-end authorization and terminal help desk services
Q Proprietary in-house clearing and settlement platform
Q Full service chargeback processing and dispute resolution
Q Underwriting and risk management services
Q Merchant customer service and data entry
Q Liability and No-Liability programs
Q BIN sponsorship
TriSource Solutions offers all the services and scale of a big processor, without all the hassles
associated with working with a big processor. Many processors require volume commitments and/or
transaction minimums to achieve competitive pricing. At TriSource Solutions, we offer scale pricing no
matter the size of your business. By working together, TriSource Solutions and our partners have the
technology, processing scale, diversified sales and marketing channels, and fully integrated back office
services to enable valuation multiples much higher than what could be achieved individually.
TM
Providing a secure and reliable method for transacting payments.
2117 State Street, Suite 301, Bettendorf, IA 52722
1.800.697.0480
SOLUTIONS LLC
www.trisourcesolutions.com
Agent Products and Services
We bring you a wide array of Products and Services designed to maximize your competitive edge in the
marketplace. We understand that our products and services are the key to your success in the field,
and that service and support are necessary to help you get the most out of what we have to offer.
Q Credit & Check Card Processing
Q Debit & EBT Card Processing
Q Check Services
Q Same Day Approvals
Q Faxed Applications
Q Wireless Solutions
Q Pay-By-Phone Processing
Q Gift Cards
Q Pass-Through Equipment & Leasing Programs
Q Cost Plus Pricing
Q Separate Check Card & Credit Card Pricing
www.trisourcesolutions.com—agent portal
As an agent of TriSource
Solutions, you have
access to the passwordprotected Agent Portal—
a wealth of up-to-date
information, applications, interchange rates,
reporting tools, PCI
compliance information
and more.
100%
SPLIT
PROGRAM
FOR LIFE!
Q QSR/Small Ticket Pricing
Q Merchant Funding Program
Q Visa, MCS & Discover® Utility Program
Company History
All of our systems are fully
PCI-DSS (Payment Card
Industry-Data Security
Standard) compliant,
meeting all brand association
and federal regulations.
TriSource Solutions, LLC was formed in 2003
in Davenport, Iowa as a traditional non-bank
acquirer offering merchant services to agents
and ISOs. Originally organized under the name
CentralBANCARD, our first agents were brought
on board in mid-2003 and by the end of 2005 net
sales volume had reached the $2 billion mark.
Two years later, we began offering third party
processing services to include authorization
services through TSYS-Acquiring Solutions,
and clearing and settlement services through
Nobel Electronic Transfer LLC. In 2007, TriSource
Solutions, LLC purchased Nobel, which is located
just across the Mississippi River in Rock Island,
Illinois. Nobel has been a registered Third Party
Processor and Card Association settlement
endpoint since 1995.
We offer scale pricing—no matter the size of your business.
Over the past year, TriSource Solutions, LLC
processed volume over $2.3 billion in over 38
million transactions.
We have the resources, the flexibility, the technology
and the quick responsiveness that you need.
irect connections to Visa through the Visa Direct Exchange System (DEX). Secure connections for
QD
MasterCard through MasterCard File Express and RSA Secure Tokens.
Q T he web-accessible systems are redundant and run in parallel at a separate disaster recovery site
ensuring no missed interchange clearings and eliminating downtime.
Q T he system’s open architecture is designed to meet specific client requirements. No other processor can
enable the customization to meet the unique needs of ISOs.
Q S ystems are scalable for significant growth.
Q T he system supports existing merchant numbers, making the conversion of your merchants a seamless
transition. No more attrition risk from changing merchant numbers.
Q T he platform supports shared BINs, so BIN level association costs can be shared across multiple clients, or if
you have your own BIN, we can support that as well.
Q O ur secure, easy-to-use, menu driven, web-based interface provides all the information needed to
manage your business at your fingertips.
Transactional Query System. View ACH, batches, both settled and pending transactions, deposits, chargebacks and
retrievals. All data is reportable and downloadable in Excel format.
Merchant Entry System. View data entry and perform maintenance and inquiry functions on your merchant’s accounts.
History and reports are available for each merchant.
Hold Reserve Management System. Set reserves at the merchant level by holding all funds or a targeted reserve percentage.
Suspense funding and rolling reserve functionality is a standard feature.
Online Risk System. View merchant account summaries with the ability to drill down to individual transactions and batches.
User defined parameters can be set to customize your risk review priorities, including the ability to hold batches or deposits
from merchants before merchant funding.
Streamlined Merchant Account Reporting Tool. Brandable for your ISO, this system provides your
merchants with 24/7 access to the data they need to manage their business.
Q F lexible pricing options let you bill merchants the way you want: Standard 3-tier pricing, 4-tier pricing, Cost Plus pricing,
Enhanced Cost Pricing.
Q C ustomized single page merchant statements, easy to read, easy to manage.
atch or online merchant boarding, fast and easy.
QB
Q C ustom reporting options.
erchant funding program through RapidAdvance.
QM
Q F ull service chargeback processing.
Q I n-house support services: customer service, underwriting, daily risk management and
data entry.
Q A ccurate and timely monthly settlement and residual reporting.
Q A really simple fee structure that won’t nickel and dime you with a dizzying array of extra fees.
Q O ur system doesn’t require you to hire extra staff just to support its requirements.
Management Team
William Brockway—Managing Partner
Bill Brockway is a co-founder and Partner in TriSource Solutions. Previous to TriSource Solutions, Bill has had 27 years of acquiring
experience with several Midwest banks. Most recently, Bill was employed at Quad City Bancard, Inc. and served as Executive Vice
President and Chief Operating Officer and as a member of the Board of Directors from 1994-2002. Quad City Bancard, Inc. processed for
various national and regional ISO’s. Bill was also one of the Founders and partners of Nobel Electronic Transfer LLC and CentralBANCARD.
Henry Harp—Managing Partner
Henry Harp is a co-founder and Partner in TriSource Solutions. Henry has had 23 years experience in the Credit Card Processing Industry
with TSYS and Vital Processing Services, a joint venture company of TSYS and Visa USA formed in 1996. Henry served as Executive
Vice President of Vital since its inception and has held various senior leadership roles in Operations, Customer Service, Sales, and
International Development. Prior to the formation of Vital, Henry served as VP and headed the Merchant Acquirer Processing Division
of TSYS. His responsibilities were to handle all acquiring clients utilizing the TSYS Merchant Processing platform as well as the customer
service, conversion, training, and IT functions supporting those clients.
Thomas M. Dunn—President
Thomas M. Dunn joined TriSource Solutions as President in July 2007.
Tom brings a wealth of industry experience to the TriSource management
team with over 30 years of experience in the payments industry, focusing
largely on merchant acquiring. Tom spent 13 years with Global Payments
Inc., formerly National Data Corporation (NDC), where he served as Chief
Operating Officer. Tom handled all facets of their merchant business
including Sales and Business Development, Operations, Credit and Risk and
Service Delivery. Under Tom’s leadership, Global Payments grew to be one
of the largest processors in the U.S. and one of the leading ISO processors
in the industry. Tom has held several other senior management positions
in the payments arena at CitiCorp, First Interstate Bancard Company and
Transaction Network Services. He was also founder, President and CEO of
CardPoint, Inc. an ISO.
Deborah Brown—Executive Vice President/Chief Operating Officer
Deborah’s career in this industry began in 1995 with Quad City Bancard,
a merchant acquiring bank. There, she initiated merchant applications
using Global and Vital front ends, handled customer service (for ISO’s,
merchants, and cardholders), established policies and procedures for these
departments, as well as working in risk management, accounting, and
handling chargebacks at various times in her career. Deborah has been
with TriSource Solutions since its inception and is an integral part of its
day to day operations. She currently oversees and manages Operations
for TriSource Solutions, working with other management to create and
establish policies and procedures and daily priorities for each department.
Primary focuses are on reviewing our merchants’ risk levels as well as
dealing with regulatory issues.
Tony Wilden—Executive Vice President
Tony joined the TriSource team when Nobel Electronic Transfer, LLC merged
with TriSource Solutions in July 2007. Tony has worked for Nobel since
its inception in 1995. He began as a developer and quickly became an
operational business analyst and later Vice President of Production. Tony
was critical to Nobel’s initial and long term success. In 2003 he became the
General Manager of Nobel Electronic Transfer, LLC and the key member of
the team that designed every system that runs at Nobel. Today Tony oversees
the operations of both the Issuer and Acquirer programs. With his extensive
payment card knowledge, Tony has been instrumental to the success of Nobel
over the past 12 years.
Phil Ludwig—Senior Vice President of Sales
Phil has enjoyed an extensive 22-year career in the payments processing
industry: he first started in the industry in 1990 with InterBanc/Merchant
Services in Knoxville, TN as their Regional Vice President. In 1993, Phil
became Divisional Vice President of Sales for Bankcard in Denver, CO. He
then became Executive Vice President of Sales at EVO Merchant Services/
BankCard Depot in 1996.
Mike Cottrell—Vice President of Business Development
Mike Cottrell joined TriSource Solutions in 2005. A 15-year veteran of the
credit card processing industry, Mike brings to TriSource Solutions extensive
knowledge in the areas of ACH, Credit, Debit, Electronic Check, Smart Card
RFID and eCommerce. Mike began his career as a sales agent & regional
manager for First Security Merchant Services and most recently worked in
business development for Creditel. As former Senior Vice President in the
product and marketing group at Vital Processing, Mike helped lead product
strategy and strategic product relationships. In this role, he also managed the
business relationships with Vital’s owners, TSYS and Visa USA.
In his business development role at TriSource Solutions, Mike is
responsible for product planning and creation of strategic partnerships. Mike
earned his Masters degree in Global Management from Thunderbird School
of Global Management. Mike is a graduate of the University of Phoenix
and the National School of Bankcard Management. A frequent speaker at
industry events, Mike has been an instructor for the Electronic Transaction
Association University, serves on the Planning Committee for the ETA, and
served on the EBT Council.
Brad Dunker—Vice President of Information Technologies
Brad joined the TriSource team when Nobel Electronic Transfer, LLC was
bought and merged with TriSource Solutions in July 2007. He has worked
for Nobel since 1996. He began as a production operator and quickly moved
on to become the Systems Administrator. In 2000 he became the Network
Administrator and oversaw the infrastructure of the network during Nobel’s
expansion of services to the Internet. In 2003 Brad became the Managing
Director of IT Services and part of the team of managers that streamlined
Nobel into the payment card processor it is today. Today Brad oversees the
compliance, production automation, security and all other areas related to
Information Technologies. Brad graduated from the University of Northern
Iowa and is MCSE certified.
Jann McMahan—Vice President
Jann McMahan joined TriSource Solutions in August of 2007. Jann has over
19 years experience in the Credit Card Processing Industry with TSYS and TSYS
Acquiring Solutions (previously Vital Processing Services). Prior to her career
in the Credit Card Processing Industry she worked 12 years in the Financial
Industry with Columbus Bank and Trust Company and American Express.
While at TSYS Jann trained clients on the TSYS Merchant Processing platform,
led training teams in designing and delivering customized training for
conversion projects and supported Marketing with proposal responses and
client overviews. Jann served in several leadership roles at TSYS Acquiring
Solutions (Vital) as Director of Training and Documentation, Vice President
and Senior Vice President of Training and Conversions and Site Manager
responsible for budget and facility management in the Columbus office.
Executive Committee
Alexander was directly responsible for all business activities of the company.
Immediately prior to this position, Mr. Alexander served as President of
Hypercom’s Transaction Systems Group. Prior to joining Hypercom in 1993, he
held senior management positions with companies in the communications,
data storage and textile manufacturing industries.
Bill Kinard—Executive Committee Member
William (Bill) D. Kinard is a thirty-nine year
veteran of the payment industry. His payment
career began with National Data Corporation
(now Global Payments) where he rose through
the sales organization to become EVP and
General Manager of NDC’s largest business.
He left NDC in 1989 to co-found Innova
Information System (now NOVA) where he
served as chairman and CEO. During his career,
Mr. Kinard has held other executive positions
including EVP at First Data, and Chairman
of two leading ISO’s; Termnet and Data
Processing International. Mr. Kinard is
currently Managing Director of Zenergy
Group, LLC.
Chris Alexander—Executive Committee Member
Christopher (Chris) S. Alexander retired as the Chairman of the Board
and Chief Executive Officer of Hypercom Corporation. In this position, Mr.
Strategic Partners
TriSource Solutions has strategically aligned itself with partners
in the industry that we feel can provide the best possible products
and services for your merchants. Our focus in choosing strategic
partners is based on reputation in the marketplace, quality of
product and/or service, and ease of implementation.
Apriva
Apriva offers Next-Gen Secure Mobile Applications and devices from handheld units to wireless networks. They offer
end-to-end solutions to fully equip an enterprise with mobile applications. Their focus is to deliver true real-time
business advantage, where immediate access to information means more effectively serving customers. Apriva
provides TriSource Solutions with wireless service for merchants who want wireless terminals.
ContractPal
No more paper applications to carry! ContractPal allows you to complete, sign and process your merchant
applications online. ContractPal provides the tools that allow customers of all sizes to quickly, easily and cost
effectively offer all of their contracts, agreements and forms online.
ControlScan
TriSource Solutions’ partnership with ControlScan provides you with straightforward, easy to understand tools and
support for achieving PCI compliance. If you don’t have a data security policy or process for password controls,
we’ll provide one for you. Having trouble figuring out why a system scan is required or where you are vulnerable?
ControlScan’s experts are there to assist you; plus, our program even provides you with optional insurance just in
case your systems should ever be compromised.
While many vendors offer PCI services, we chose to partner with ControlScan because of their dedication to serving
small- and medium-sized e-commerce and retail merchants. ControlScan’s unique and personalized approach to
helping merchants achieve PCI compliance is the differentiation you deserve.
DataCap Systems, Inc.
Incorporates the licensing of DataCap TranTM units to provide merchants with a cost-effective method to integrate their
electronic cash register (ECR) systems with credit card processing capabilities.
DCC Merchant Services USA (Dynamic Currency Conversion)
DCC Merchant Services USA is a full service Independent
Sales Organization providing innovative payment solutions
to ISO’s, Independent Sales Agents, Agent Banks and
Merchants in the United States. DCC Merchant Services
offers multi-currency processing solutions, including Pay
in Your Currency™ and Multi-Currency Pricing, powered by
Planet Payment, a leading data and multi-currency credit
card processor that allows merchants to capture more
international sales through price localization.
Global eTelecom
Global eTelecom (GETI) is a national check processing company that provides a full spectrum of services for its’
Business Partners, Banks, as well as Independent Sales Organizations. Global eTelecom continues to provide the
elite electronic check conversion engine, giving the marketplace the most robust set of tools available anywhere.
GETI provides TriSource Solutions Agents with quality Check & Gift Card Products to offer to their merchants.
Global Payments, Inc.
Global Payments is one of the world’s largest transaction processors and offers worldwide, world-class electronic
transaction processing services through high speed, robust electronic information networks. Global provides
TriSource Solutions with front end and voice authorization systems.
Merrick Bank
TriSource Solutions is a registered MSP/ISO with Merrick Bank Corporation, South Jordan, UT.
Northern Leasing Systems, Inc.
Northern Leasing is a driving force in the creation, growth, and maturation of the micro-ticket leasing industry.
Through innovations in customer marketing, payment processing, and integrated systems operations, Northern
Leasing has paved the way for the emergence of micro-ticket leasing as a valuable financing alternative for
businesses across North America and overseas. The company offers micro-ticket leasing services to businesses
seeking to spread the cost of utilizing credit card processing services over an extended period rather than paying the
full cost of required equipment upfront.
The Phoenix Group
The industry’s largest independent equipment supplier and service provider, and the only one with distribution
agreements with every major manufacturer: Lipman, VeriFone, Hypercom, Ingenico, Magtek. The Phoenix Group is
proud of the fact that, because they are an independent equipment supplier, they are able to remain flexible and
quick on their feet so they can develop a truly personal relationship with their customers in order to better service
their needs.
RapidAdvance
RapidAdvance provides funding to small and medium sized businesses. Rapid Advance’s program provides a unique
lending solution to merchants needing cash today, by lending based off of future credit card sales. Rapid Advance
provides TriSource Solutions with it’s Merchant Lending Program in which merchants can borrow a percentage of
expected credit card sales.
RDM Payment Solutions
TriSource Solutions provides an electronic check processing solution through
RDM Payment Solutions Simply Deposit™. This program offers: Electronic
Check Conversion/Guarantee, Electronic Check Conversion with Verification,
Traditional Paper Guarantee, Accounts Receivable Conversion (ARC)
Electronic Lockbox, Recurring Debit Transactions and RCK Electronic check
Recovery.
TrustCommerce
TrustCommerce specializes in Internet Payment Gateway services. As a VISA CISP Compliant Service Provider,
TrustCommerce provides reliable, secure, fast, and cost effective virtual POS processing. TrustCommerce provides
TriSource Solutions Agents solid, dependable Internet Payment solutions for merchants in any industry.
TSYS Acquiring Solutions
TSYS is a leader in technology-based commerce enabling services. TSYS delivers comprehensive, end-to-end
payment solutions to acquirers and their merchants to reliably process millions of credit, debit and other card
transactions every day. TSYS provides TriSource Solutions with POS authorization products and services.
Verisign
VeriSign Inc. operates intelligent infrastructure services that enable and protect billions of interactions every day
across the world’s voice and data networks. They provide managed security services, security consulting, strong
authentication solutions, and commerce, email, and anti-phishing security services to over 3,000 enterprises
and 450,000 Web sites worldwide. Verisign provides TriSource Solutions Agents with additional options for secure
gateways for merchant internet transactions.
We help
you sell!
We’ve designed some
great marketing pieces
that go straight to the
heart of any merchant:
worrying about
business, security
of information, and
dependability in their
card processor.
We can personalize these marketing pieces with your contact information.
TM
Providing a secure and reliable method for transacting payments.
2117 State Street, Suite 301, Bettendorf, IA 52722
1.800.697.0480
SOLUTIONS LLC
www.trisourcesolutions.com