NSAA 2015 Winter Conferences & Tradeshow Snowbird, Utah, February 10-12 WEST Program and Tradeshow Directory Support those who support the industry. Our generous sponsors provide funds to be reinvested back into educational programs that benefit the entire industry. Snowbird Sponsors Active Network – The Integrated Platform for Growing Revenue and Loyalty AXESS – RFID for North American Resorts Cape Productions – The On Demand Drone Video Service for Skiers and Boarders. CIL – Explosive Experts Doppelmayr – Upholding a Tradition of Excellence for 120 Years Leitner-Poma of America – We Move People Liftopia – #1 in Online Lift Ticket Sales Mountain Uniforms – Custom Built for the Industry PistenBully – The Number One Around the Globe PRINOTH – For Perfect Pistes TechnoAlpin USA – From Finding the Water to Delivering the Snow Wells Fargo – A Diversified Financial Services Company Snowbird - Schedule at a Glance TUESDAY, FEBRUARY 10, 2015 7:30am - 5:30pm..................... NSAA Registration Open 10:30am - 12:45pm................. Arrival Day Programs 9:00am - 3:00pm.................... Grooming Demonstrations 12:00pm - 4:30pm.................. Exhibitor Set-up 1:00pm - 2:15pm....................... Sessions 2:30pm - 3:45pm.................... Sessions 4:00pm - 5:15pm..................... Sessions 5:00pm - 7:30pm..................... Welcome Reception in Tradeshow Hall WEDNESDAY, FEBRUARY 11, 2015 7:30am - 11:00am.................... First Tracks & Hosted Breakfast at Snowbird 7:30am - 5:00pm.................... 11:00am - 12:00pm.................. 11:30am - 1:30pm..................... 1:30pm - 2:45pm..................... 3:00pm - 4:15pm..................... 4:30pm - 7:30pm..................... NSAA Registration Open Sessions Lunch in Tradeshow Hall Sessions Sessions Cocktail Reception in Tradeshow Hall THURSDAY, FEBRUARY 12, 2015 7:30 am....................................... First Tracks at Alta AGENDA TUESDAY, FEBRUARY 10 NSAA Registration 7:30am - 5:30pm » Cliff Lodge Ballroom Foyer Grooming Demonstrations (on-mountain) 9:00am - 3:00pm » Who Dunnit Explosives Meeting 11:00am – 12:00pm » Summit Room Learn To Ski and Snowboard / Bring A Friend Meeting 11:00 a.m. - 12:00 p.m. » White Pine With the launch of the ‘First Day Faces’ campaign in November, this marks the 5th year for the Learn To Ski and Snowboard and Bring A Friend initiatives. Join Raelene Davis, Marketing VP for Ski Utah, for this roundtable to discuss and learn what is working for resorts and retailers as they push to increase new participants to skiing and snowboarding. After 5 years of getting people to the snow, there’s plenty of great tips and tricks that can help your resort increase lesson participation. ARRIVAL DAY PROGRAMS Sponsors providing insights and expertise on new products and services. 10:30am - 12:45pm PistenBully 400 ParkPro Jeb Ellermeyer, Sierra Regional Sales 10:30 – 11:30 a.m. » Superior A Parks constitute a whole different set of tasks on the slopes. In collaboration with the best park builders from the USA, Canada, and Europe, we have created a new machine that is precisely tailored to their needs and wishes. The PistenBully team invites you to join us and learn about this exciting new addition to our product lineup. RTP|ONE Customer Session Scott Lawrie, Division Vice President, Active Network 10:30 – 11:30 a.m. » Maybird ACTIVE Network invites all RTP|ONE customers to join us for this product session. Discover the key changes and initiatives that took place in 2014, gain insights on the RTP|ONE and LivePass product roadmaps for 2015, and get to know how ACTIVE Network partners with you to drive participation and increase revenues. Save Energy, Labor, and Impress Your Guests Robin Smith, President, TechnoAlpin USA Inc. 10:30 – 11:30 a.m. » Superior B You can actually lower your energy, labor, and snowmaking costs, and we have real numbers from more than a dozen real resorts to illustrate that point. We also will show you a road map of how to go beyond where they left off. Now the data will empower you to join the lowest cost, most efficient snowmakers in North America. 1 Data Driven Pricing in eCommerce Evan Reece, Co-Founder and CEO, Liftopia Otto Stegmaier, Business Analyst , Liftopia 11:45 a.m. – 12:45 p.m. » Maybird Liftopia will share industry benchmarks on pricing and eCommerce across hundreds of resorts on the Liftopia platform. Liftopia will showcase how data driven pricing decisions are the primary drivers of success in any eCommerce business—presenting case studies that are actionable for ski areas of any size. Evolution on the Snow: PRINOTH’s next generation is here… The PRINOTH Team 11:45 a.m. – 12:45 p.m. » Superior B Come and see the future of park and grooming technologies with the PRINOTH team. AXESS – Exceed Your Guest’s Expectations by Utilizing RFID Larry Williams, President, AXESS North America 11:45 a.m. – 12:45 p.m. » Superior A The smart phone generation expects convenience—give it to them! RFID is convenient for both the guest and the resort while offering accountability and profitability. This will be an informal discussion for potential and existing AXESS customers to discuss insights earned from the “I want it now, and with ease” customer base. Exhibitor Set-Up 12:00pm - 4:30pm » Cliff Lodge Ballroom Sessions 1:00pm – 2:15pm Conversion Best Practices Moderated by Scott Hannah, President, Guest Research Inc. Joe Hession, President, Snow Operating, CO Jean Mikulas, Director of Retail, Rental, Resort Services, Copper Mountain, CO Lyndsey Owens, Marketing Director, Big Sky, MT Kurt Kinscherf, Senior Consultant, Ryan Solutions, CO » Superior A The NSAA Conversion Cookbook provides 10 strategies to convert new skiers and riders into long-term participants. This session will focus on best practices from successful areas using these strategies to increase the retention and conversion of first-time skiers and riders. Learn what other areas are doing—beyond just showing people how to ski and ride—to get their newly minted skiers and riders to come back, bring their friends, and increase ski area revenues. NOTICE: ABSOLUTELY NO RECORDING ALLOWED AT NSAA CONFERENCES! NSAA seeks to foster an open and candid exchange of ideas between ski area personnel with its educational seminars. Accordingly, NSAA strictly prohibits any recording – including both audio and visual recording – of any of the sessions, meetings, speakers or individual attendees at NSAA meetings and conferences, notwithstanding local or state laws. It is also NSAA policy that individuals may not attend any session or meeting without being registered for the conference. NSAA meetings and conferences are not public forums. As noted in registration materials, NSAA will seek civil and criminal penalties, as well as damages and attorney’s fees, if a person violates this policy. By registering for any NSAA event, you hereby agree to be bound by these policies. 2 Snowbird Agenda (continued) Succession Planning Laura Moriarty, SPHR, President, Tahoe Training Partners » Superior B Succession planning is a subject that is receiving a lot of attention these days as employees are retiring or finding work at other areas. Much more than just hiring a replacement, succession planning entails everything from identifying leaders and developing their talents to finding the right fit and motivating your top performers to stay. Join our Society for Human Resource Management experts to learn about the key components of a thorough succession plan that starts from the ground up. Summer Evacuation- It’s Just Not The Same Sponsored by Safehold Special Risk Sid Roslund, NSAA Director of Technical Services Wally Schenk, Loss Control, Safehold Special Risk Deirdre Riley, Manager Lift Operations, Canyons Resort, UT Mike Lane, USDA Forest Service » Maybird Summer operations come with their own unique challenges and operational issues. Lift evacuation is a critical component of your summer risk management plan. Building from the updated NSAA Lift Evacuation Manual, this session will cover the unique challenges that areas are faced with and practical solutions to address those challenges. Accessing difficult terrain and insuring the safety of your guests and staff is only the beginning. to come back. This session will highlight ways resorts are creating cultures of conversion to focus their entire ski area on bringing guests back. Terrain Park Litigation Update (CLOSED SESSION) Moderated by John Fagan, Partner, Duane Morris LLP Mistica Walker, Specialty Claims Adjuster, Safehold Special Risk Kim Viergever, Partner, Rietz Law Firm » Maybird Over the past few years, high profile terrain park cases have been few and far between. Since the Salvini case in 2007, the industry has worked hard to improve the design, construction, and maintenance of terrain parks across the country. Given their continued popularity, resorts are building parks for all abilities, including beginner skiers and riders. With park use across a broader spectrum of users and in more places on the mountain, there has been a surge in litigation related to terrain parks. Our panel of ASDA attorneys will analyze the most recent cases for the lessons learned and strategies to protect your area going forward. (Closed session- ski area personnel only) Sessions 2:30pm – 3:45pm Who Owns the First Timer? Moderated by Earl Saline, Director of Education Programming, NSAA Matthew Drake, President/CEO, Mt Hood Meadows, OR Tom Pettigrew, Skier Services Director, Park City Mountain Resort, UT Dave Rathbun, General Manager, Mt. Bachelor, OR » Superior A The industry remains focused on creating great experiences that inspire guests to come back time and again. Conversion takes much more than the ability to make a perfect turn and the responsibility for conversion goes well beyond just the ski and snowboard school. From your website, to the parking lot, to the rental shop, to the chairlift, to the follow up – all of your resort staff shares in the responsibility for helping new skiers and riders (and new visitors to your resort) feel like they are welcome and want 3 Snowbird Agenda (continued) this session will give an overview of the new material and guidance on the measurement and tracking of your park features over the season. This session will lead into a second session that will give participants on-snow practice utilizing the jump measurement tool and discussion regarding the jump design considerations. Process Cycle Efficiency — The Secret Sauce To Increase Value Joe Hession, President, Snow Operating, CO » Superior B The secret to increasing the perceived value doesn’t always lie in discounts or lower prices. Adding value at the right time can often make the difference in a guest’s perception of their experience. Process Cycle Efficiency (PCE) gives you a tangible tool that you can use to evaluate and improve your guest’s experience. Joe Hession, CEO of Snow Operating and Six Sigma Blackbelt, is also an expert in PCE and will guide you through the steps to maximize the time and value for your guests. Understanding and Leveraging the Customer Engagement Cycle Total Workplace Safety: Mount Hood Meadows’ Model Program Deb Collins, Principal, C Squared Company » Superior B Just as with any product or service, there is a life cycle associated with your customers. Deb Collins, principal with C-Squared, will share details about this life cycle and how you can leverage the different phases of the customer engagement cycle. From first creating awareness to converting your customers into brand advocates, understanding the customer engagement cycle will give you more tools to increase the effectiveness of your marketing message. Corinna Kupelwieser, Workplace Safety Manager, Mt. Hood Meadows, OR Rob Andrews, WP Special Risks, Safehold Special Risk » White Pine Mt. Hood Meadows began a soup-to-nuts overhaul of its workplace safety efforts a few years ago, resulting in remarkable reductions in worker comp claims and overall cost savings. It is now a model for the industry. Corinna Kupelwieser will present a case-study on their successes, including their emphasis on root-cause analyses, minimizing skier collisions and injuries while assisting guests, “nearmiss” reporting on unsafe conditions and behaviors, and their focus on return-to-work efforts. She will also examine the resort’s innovative Leadership Safety University program that develops management and supervisor buy-in for these initiatives. Overall, the results have been demonstrable: the resort reduced claims by 70 percent, claims costs by 95 percent, lowered its injury rate to far below the ski industry’s 11.8 NAICS average – not to mention zero slip and fall claims last season! Sessions 4:00pm – 5:15pm Freestyle Terrain Resources Update — indoor session Mark Petrozzi, Principal, AlpenRisk Safety Advisors, LLC Elia Hamilton, Director of Freestyle Terrain, Peak Resorts Jay Scambio, Director of Terrain Park Development, Boyne Resorts Josh Chauvet, Director of Marketing, Snow Park Technologies Mountain Division Irving Scher, Ph.D., P.E., Guidance Engineering » Superior A NSAA’s freestyle terrain resources have recently been updated with new materials. Get the inside scoop on the new content and how to implement these into your daily park operations. With a new jump measurement tool, 4 Cracking The Millennial Code – Insights and Strategies For The Next Generation Nate Fristoe, Managing Director, RRC Associates » Maybird With the millennial generation surpassing the Boomers as the largest generation, we know this group is already critical to our industry. RRC Associates has embarked on a national survey to gather data from millennials located in important markets across the U.S. Utilizing focus groups and one-on-one interviews, this research project will provide real insight into what areas can do to attract, engage, and retain this generation. Nate Fristoe, Managing Director for RRC Associates, will reveal early findings and initial strategies for areas to consider as they seek to attract this all-important age group. Welcome Reception in Tradeshow Hall Sponsored by Leitner-Poma of America and TechnoAlpin USA, Inc. 5:00pm – 7:30pm » Cliff Lodge Ballroom WEDNESDAY, FEBRUARY 11 NSAA Registration 7:30am - 5:00pm » Cliff Lodge Ballroom Foyer First Tracks and Hosted Breakfast at Snowbird Sponsored by AXESS, PistenBully, and Cape Productions » Breakfast at the Mid-Gad Restaurant With great snow and early access as a show attendee, First Tracks at Snowbird will be especially rewarding this year. Join Snowbird mountain managers for a hearty breakfast, exclusive First Tracks skiing and riding with guided mountain and facility tours by Snowbird’s management team, and an opportunity to check out an exciting drone demonstration. Load the Tram at 7:30 am to enjoy guided First Tracks skiing and riding. Breakfast will be served at the Mid-Gad restaurant, starting at 8:30am. Following the breakfast, enjoy a tour of Snowbird’s Mountain Coaster. Drone demonstration This year, NSAA has arranged a special demonstration of an innovative and exciting technology using aerial drones enabled to individually record skiers and riders shredding down the mountain. Cape Productions, a new supplier member of NSAA, invites you to check out the service and get filmed as you slide down the hill. To participate in, or watch, the demonstration, be ready load the Tram at 7:30. From the top, the group will ski across the Path To Paradise into Mineral Basin. The demonstration itself will be held on the Powder Paradise run in Mineral Basin. Space is limited, with sign-ups taken on a first-come, first-served basis. Visit the Cape Productions table by the NSAA registration desk to reserve your spot. Additional details will be available at the Cape Productions booth in the tradeshow and at registration. HR Roundtable Meeting 8:00am – 10:00am » Summit In-House Counsel Meeting (Closed session, ski area personnel only) 10:00am – 11:00am » White Pine Western Patrol Directors Meeting 11:30am – 1:30pm » Summit Sessions 11:00am – 12:00pm Electronic Incident Reporting – The Future Is Here Sponsored by Safehold Special Risk Brian Rosser, Specialty Claims Adjuster, Safehold Special Risk Jim Sindt, Ski Patrol Director/Risk Manager, Homewood Mountain Resort » Superior A Technology has infused the entire resort operation, including the capture and tracking of information related to incidents. Areas across the US are using tablets and smartphones to record data in their incident investigations and in the patrol room. There are tremendous advantages to this including consistency, accuracy, and legibility. And, there are possible downsides such as discoverability. This session will focus on the plusses and minuses that you should consider as you bring technology into your risk management operation. Freestyle Terrain Resources Update – on-snow session Mark Petrozzi, Principal, AlpenRisk Safety Advisors, LLC Elia Hamilton, Director of Freestyle Terrain, Peak Resorts Jay Scambio, Director of Terrain Park Development, Boyne Resorts Josh Chauvet, Director of Marketing, Snow Park Technologies Mountain Division Irving Scher, Ph.D., P.E., Guidance Engineering »Tram Deck, ready to go on-snow Taking the information shared in the indoor session, participants will go on-snow to practice using the new jump measurement tool, and discuss its application over the season and in accident investigations. Additionally, the jump design considerations will be discussed using the park features as examples. 5 Snowbird Agenda (continued) The New Minimum Wage: Understanding The Key Exemptions For Ski Areas Dave Byrd, Director of Risk Management, NSAA Mary Anne Wood, Managing Partner, Wood Balmforth LLC., UT » Maybird Whether on US Forest Service land, or private land, ski areas need to understand the key exemptions that protect ski areas from federal minimum wage regulations. This session will focus on how ski areas can use two key exemptions under the Fair Labor Standards Act (FLSA) and discuss operational changes areas may consider to minimize applicability of the executive order. Our expert panel will speak to the Department of Labor’s (DOL) new rules on this higher minimum wage, and how the US Forest Service will be interpreting these exemptions. Taking Up The Climate Challenge Judy Dorsey, Brendle Group, CO » Superior B Climate change regulation is not likely to be a priority for the 114th Congress. Without waiting for government action, the thirty resorts in the Climate Challenge are taking proactive measures in their operations to reduce their carbon footprint now. This session will be a workshop for current Climate Challenge resorts to compare notes on progress, benefits realized and lessons learned. Potential Challengers are encouraged to attend to learn more about how the Climate Challenge actually works, ask questions and learn about the issues participating areas are facing, and the results those areas are achieving. Lunch in Tradeshow Hall Sponsored by Mountain Uniforms 11:30am – 1:30pm » Cliff Lodge Ballroom Sessions 1:30pm – 2:45pm How Drone Technology Will Change Resort Operations Dave Byrd, Director of Risk Management, NSAA Jim Williams, Manager of UAS Integration, FAA Stephen Barnes, Ski Patroller, Gunstock Mountain Resort, NH Jim Blanchard, Chief Scientist, Aquillas Holdings, Ltd. Eric Rosenwald, Action Sport Brand Mgmt. Director, Boreal, CA » Superior A Unmanned aerial drone technology is rapidly becoming an affordable tool with untold applications impacting all 6 aspects of resort operations beyond just marketing. Aerial drone experts and engineers, along with ski area personnel, will discuss the technological promise (and limitations) of drones – from thermal heat imaging, gauging snow depths, infrastructure inspections, mapping, delivery systems, and even aerial avalanche transceivers. Covering the latest FAA regulations, training and certification issues, and risk management considerations, this session will also talk about where the technology is headed. Business Continuity Plans, Part 1 — What’s Really Involved Sponsored by Safehold Special Risk Mark J. Lemery, Critical Infrastructure Protection Coordinator, Utah Statewide Information & Analysis Center (SIAC) Matt Beaudry, Program Manager, Utah Division of Emergency Management Ralph Ley, Protective Security Advisor, U.S. Department of Homeland Security » Superior B Chances are you have a plan for a lift breakdown and fire evacuation plans in the case of a building fire. But do you have a plan in the case of a mudslide, or catastrophic storm that knocks out power and internet for days. How about for a major data breach or even forest fire? Beyond simply dealing with the immediate emergency, a crisis management plan should also be considered a business continuity plan. Rather than waiting until after the crisis is over to figure out how you are going to run your business, taking the time to create a comprehensive plan now will save you and your guests a lot of heartburn later. Operational Considerations of Terrain-Based Learning Joe Hession, President, Snow Operating, CO » Maybird Adopting a terrain-based approach to teaching skiing and riding requires more than tweaking your school’s progression. Utilizing snow features in your beginner area can help create a great first-time experience and improve your retention of new skiers and rider. If you have been considering including snow features into your learn-to programs, this session will help you plan and budget for the staffing, design, construction and maintenance of your new and improved beginner area. Every Drop Matters: Water In The Ski Industry Becky Fedak, Brendle Group, CO » Wasatch B Water is a scarce commodity in the West, and getting scarcer every day. It’s also essential to ski area operations, including snowmaking, lodging, and other operational uses—so essential that ski areas must take a hard look at the risks to adequate future water supply and opportunities to manage water wisely. Becky Fedak, water practice leader for Brendle Group, will share the latest trends and best practices in water planning and climate-proofing as they relate to ski areas, including conservation activities, climate change mitigation and adaptation planning, watershed services and improvements, and the new Net Zero Water initiative. Sessions 3:00pm – 4:15pm The Beginner Conversion Dashboard Sponsored by Liftopia Nate Fristoe, Managing Director, RRC Associates, CO » Maybird As an industry, we’ve been holding our ground based upon the premise of increasing frequency from our existing participants and relying on the conversion of new skiers and riders to become core participants. Now, by tracking new skiers and riders over time, the Beginner Conversion Dashboard will be able to truly tell us what works and doesn’t work in our conversion efforts. And, just as important, why these efforts are effective. A cooperative initiative between NSAA and RRC Associates, the dashboard will provide benchmarks for conversion, frequency, migration patterns and feedback from real first-time skiers and riders. This session will discuss the details of this program, early insights into the data and effectiveness of area programs. Business Continuity Plans, Part 2 — What’s Really Involved Mark J. Lemery, Critical Infrastructure Protection Coordinator, Utah Statewide Information & Analysis Center (SIAC) Matt Beaudry, Program Manager, Utah Division of Emergency Management Ralph Ley, Protective Security Advisor, U.S. Department of Homeland Security » Superior B Moving from a crisis management plan to business continuity plan takes foresight and commitment. This session will give you the tools to make the transition and develop your own comprehensive plan. From evacuations to communications, from development to testing, from cooperation to coordination, your plan will give you peace of mind that your business will still be able to operate. Your Risk and Exposures From Technology and Social Media Dave Byrd, Director of Risk Management, NSAA Mike Reitzell, Duane Morris, CA » Superior A As mobile devices, GoPros, video sharing sites, and all manner of social media applications have proliferated, so too have the risks and exposures for ski resorts. Indeed, few commercial businesses have so many different users and devices collecting daily footage as ski areas. We will address some of the resort-specific pitfalls stemming from this technological revolution – from both employees and guests – and how resorts can minimize these risks, discuss how the social media revolution is impacting investigations, claims, and lawsuits at ski areas, and analyze what tools and protocols ski areas can implement to reduce the risks. Cocktail Reception in Tradeshow Hall Sponsored by Doppelmayr 4:30pm – 7:30pm » Cliff Lodge Ballroom THURSDAY, FEBRUARY 12 Hosted Breakfast and First Tracks at Alta 7:30am – 10:30am Sponsored by AXESS, PistenBully, and Cape Productions Join us for an exclusive First Tracks experience at Alta! Load the Peruvian lift at Snowbird at 7:30 am, head through the tunnel and ski down to load the Baldy Express lift. Ride Baldy and meet Alta guides at Sugarloaf Pass at 8:15 am. Breakfast will be at Alf ’s, located at the base of Sugarloaf lift, at 9 am. 7 Snowbird Exhibitor Directory 1RISK Booth 304 2390 Mount Hope Road Fairfield, PA 17320 United States (717) 759-0102 www.1risk.com Charles Mickley, Derek Perriero 3DS Booth 117 2829 Norland Ave Burnaby, BC V5B3A9 CANADA (604) 980-2450 www.3dservices.com Ross Ireland ACTIVE Network Booth 109 717 N Harwood Street Suite 2500 Dallas, TX 75201 United States (800) 357-2514 www.rtp.com Andy Vanica, Steve Vincent Alpentech Booth 200 2871 South 2870 East Salt Lake City, UT 84109 (801) 486-2662 Fax: (801) 474-2084 www.alpentech.net Beat von Allmen Alpine Shield Booth 120 601 Union Street Suite 1000 Seattle, WA 98101 United States (206) 695-3168 Fax: (877) 678-5844 www.kpcom.com Ed Fugo, Jerri Tranquilli Amlon Ticket, Tag & Label Company Booth 115 254 Helicopter Circle Corona, CA 92880-2531 United States (951) 278-8888 Fax: (951) 278-8891 www.amlonticket.com Brandon Rogers Aon Risk Insurance Services West, Inc. Briefcase 1900 16th Street Suite 1000 Denver, CO 80202 United States (970) 328-5927 Fax: (303) 758-9458 www.aon.com Mike Greear Aquatic Development Group, Inc. Booth 220 PO Box 648 13 Green Mountain Drive Cohoes, NY 12047-0648 United States (518) 783-0038 Fax: (518) 783-0474 www.aquaticgroup.com Lewis Wemple 8 Artec/Kissling AG Booth 303 26 Commerce Dr North Branford, CT 06471 United States (203) 484-2002 Fax: (203) 488-2969 www.artec-machine.com Geordie Folinas, Bruno Pfister Avalanche Ski Wear Booth 202 3930 Hamel Blvd Quebec, PQ G1P 2J2 CANADA (418) 877-5584 Fax: (418) 877-6400 www.avalancheskiwear.com Elaine Thomson AXESS / North America Booth 209 PO Box 981237 Park City, UT 84098 United States (435) 333-5700 Fax: (435) 333-5800 www.axessnorthamerica.com Michael Bisner, Larry Williams Best Lockers, LLC Booth 313 6640 Ammendale Road Beltsville, MD 20705 (301) 595-9819 Fax: (301) 595-5821 www.bestlockers.com Dean Purkoski Bonsai Design, Inc. Booth 419 201 South Avenue Grand Junction, CO 81501 United States (970) 255-7393 Fax: (970) 255-6741 www.bonsai-design.com Haley Clanton, Thaddeus Shrader Brunel Corporation Booth 314 1304 Twin Oaks Street Wichita Falls, TX 76302 United States (940) 723-7800 Fax: (940) 723-7888 www.brunelcorp.com Randy Long Bull Stockwell Allen Booth 319 300 Montgomery Street, Suite 1135 San Francisco, CA 94104 United States (415) 281-4720 Fax: (415) 281-4721 www.bsaarchitects.com John Ashworth, Sarah Mergy Campbell Scientific, Inc. Breifcase 815 West 1800 North Logan, UT 84321-1784 United States (435) 227-9000 Fax: (435) 227-9001 www.campbellsci.com Doug Neff Snowbird Sponsor Cape Productions Booth 106 550 Mariposa Ave. Unit #5 Mountain View, CA 94041 United States (614) 519-5464 www.capehq.com Gabe Charalambides, Thomas Finsterbusch, Louis Gresham, Mike Lewis, Alex Loo, Leko Murphy, Jason Soll, Jason Toth Chairkit North America, Inc. Booth 406 1919 Willamette Falls Drive West Linn, OR 97068 United States (503) 780-9036 Fax: (360) 838-1749 www.chairkit.com Marc Wood CIEE Booth 205 300 Fore Street Portland, ME 04101 United States (207) 553-4215 Fax: (207) 553-5215 www.ciee.org/hire/work Rebecca Botto, Anna Johnson C-I-L Explosives Booth 316 533 Argenteuil Lachute, PQ J8H 3Y2 CANADA (450) 566-0655 Fax: (450) 566-0677 www.cilexplosives.com Everett Clausen, Dave Sly Deasonbuilt Manufacturing, LLC Booth Foyer 4442 Griffin Creek Rd Medford, OR 97501 (541) 776-0632 www.deasonbuilt.com Kelly Deason DemacLenko America Booth 114 264 NH Route 106 Gilmanton, NH 03237 United States (603) 267-7840 Fax: (603) 267-7843 www.demaclenko.com Dennis Kinsella Denman Gallagher Briefcase 8055 E Tufts Ave, Suite 1305 Denver, CO 80237 United States (720) 287-6000 Fax: (720) 287-6055 www.denmanconsulting.com Jim Breitbach, Saralyn Crock Doppelmayr USA, Inc. Booth 400 3160 West 500 South Salt Lake City, UT 84104 United States (801) 973-7977 Fax: (801) 973-9580 www.doppelmayrusa.com Mark Bee, Scott Pierpont, Randy Woolwine Ecosign Mountain Resort Planners Ltd. Booth 113 Central Receiving Reference Document Number XPO 544037 Fort Collins, CO 80523-6011 Natalie Ooi, Justin Switzer Booth 118 8073 Timber Lane PO Box 63 Whistler, BC V0N 1B0 CANADA (604) 932-5976 Fax: (604) 932-1897 www.ecosign.com Dave Felius, Emily Mann Corporate Image, Inc. Entegra Procurement Services Booth Foyer 2945 S 300 West Salt Lake City, UT 84115 (801) 485-0103 Fax: (801) 485-0177 www.corporateimageinc.com David Durkee Booth Foyer 9801 Washingtonian Blvd, Ste 1425C Gaithersburg, MD 20878 United States (301) 987-4651 www.entegraps.com David Andrasko, Susan Marconi CWA Constructions SA/Corp. Booth 305 8722 S Harrison St Sandy, UT 84070 United States (877) 678-7342 www.eibdirect.com Steve Goff, Parker Lindsey, Frank Lucas, Jim Quist Colorado State University Booth 402 Bornfeldstrasse 6 Olten, SO CH-4601 SWITZERLAND +41 62 205 6000 Fax: +41 62 205 6006 www.cwa.ch Raimund Baumgartner, Alain Schmid, Rico Wehrli Davey Coach Sales Briefcase 7182 Reynolds Drive Sedalia, CO 80135 United States (303) 683-9500 Fax: (303) 683-6008 www.daveycoach.com John Zinicoh Evolution Insurance Brokers ExtenData Solutions Booth 101 7399 S Tucson Way, Ste B1 Centennial, CO 80112 United States (303) 928-8344 Fax: (303) 799-4266 www.extendata.com Tim Martin, Greg Timmons 9 Snowbird Exhibitor Directory (continued) Fatzer AG Wire Ropes HEAD Tyrolia Wintersports Booth 104 PO Box 269 Romanshorn, CH-8590 SWITZERLAND +41 71 466 8111 Fax: +41 71 466 8110 www.fatzer.com Max Baumann, Robert Fehr Booth 210 3125 Sterling Circle, Ste 101 Boulder, CO 80301 United States (800) 874-3235 Fax: (720) 708-6419 www.head.com Ivor Allsop, Mike Poole FS-Elliott Co., LLC. HKD Snowmakers Booth 207 5710 Mellon Road Export, PA 15632 United States (724) 387-3200 Fax: (724) 387-3270 www.fs-elliott.com Charlie Hovis, Mike York Booth 310 15 Mercer Rd Natick, MA 01760 (508) 655-3232 Fax: (508) 655-3737 www.HKDsnowmakers.com Charles Santry, Rob Stott Gatemaster Systems, Inc. IBI Group Booth 216 2180 East 4500 South #170 Holladay, UT 84117 United States (510) 799-9725 www.gatemaster.com Tiffany Blair, James Quade Booth 214 10 Exchange Place Suite 112 Salt Lake City, UT 84111 (801) 532-4233 Fax: (801) 532-4231 www.ibigroup.com Peter Pillman Gravity Logic Booth 409 7470 Ambassador Crescent Whistler, BC V0N 1B7 CANADA (661) 713-3296 Fax: (604) 938-1517 www.whistlergravitylogic.com Paul Mutch Green Mountain Control Systems Briefcase PO Box 693 Windsor, VT 05089 United States (802) 380-5515 Fax: (802) 674-6517 www.gmcs.biz Dan Etman Gregory & Appel Insurance Briefcase 1402 N Capitol Ave Suite 400 Indianapolis, IN 46202 United States (317) 634-7491 Fax: (317) 634-6629 www.gregoryappel.com Scott Gray Guest Research, Inc. Booth 312 8490 E Crescent Parkway, Suite 365 Greenwood Village, CO 80111 United States (303) 488-9808 Fax: (303) 770-9010 www.guestresearch.com Kristen Edgerton, Scott Hannah Hans Hall, Inc. Booth 411 PO Box 521860 Salt Lake City, UT 84152 (801) 820-7700 www.hans-hall.com Andy Baillargeon, Hans Hall 10 Ingersoll-Rand Industrial Technologies Booth Foyer 800-B Beaty Street Davidson, NC 28036 United States (704) 896-4000 Fax: (866) 365-3630 www.irco.com Nathan Ellis, Chad Holmes, Brian Hunt Inntopia Booth 201 PO Box 309 Stowe, VT 05672 United States (802) 253-2905 Fax: (802) 253-7441 www.inntopia.com Marc Bujold, Trevor Crist Inter-Mtn. Booth 306 103 - 140 Commercial Drive Kelowna, BC V1X 7X6 CANADA (250) 491-3311 Fax: (250) 491-3371 www.inter-mtn.com Leah Muirhead MacDonald, Don Muirhead International Alpine Design Booth 302 PO Box 1615 Avon, CO 81620 United States (970) 790-2100 Fax: (970) 790-2100 www.iad-vail.com Spencer Stanek Snowbird Sponsor Kassbohrer All Terrain Vehicles, Inc. Booth 208 8850 Double Diamond Pkwy Reno, NV 89521 United States (775) 857-5000 Fax: (775) 857-5020 www.pistenbullyusa.com Jeb Ellermeyer, Terry Fix, John Gilbert, John Glockhamer, Jim Grewe, Colin Hales, Raimund Mayer, Megan McClelland, Dennis McGiboney, Stefan Spindler, McKay Wilson LeisureLink Booth 105 2795 E Cottonwood Pkwy Suite 300 Salt Lake City, UT 84121 United States (866) 204-8452 www.leisurelink.com Jim Barsch Leitner-Poma of America, Inc. Booth 110 2746 Seeber Drive Building A Grand Junction, CO 81506 United States (970) 241-4442 Fax: (970) 241-3023 www.leitner-poma.com Wyatt Breed, Jon Mauch, Rick Spear Liftopia, Inc. Booth 420 731 Market Street, 2nd Floor San Francisco, CA 94103 (415) 685-4833 Fax: (877) 749-6957 www.liftopia.com Kate Fenwick, Charlotte Lilley, Diana Paasch, Jeff Potter LIF-TRACK Booth Foyer 160 Prospect Street PO Box 193 Ballston Spa, NY 12020 United States (518) 463-3243 Fax: (518) 463-3241 www.liftechequip.com Gary Pavlick Lumiplan Booth 217 ZAC du Château, Rue de l’Energie La Bâthie, Savoie 73540 FRANCE (949) 200-8010 www.lumiplan.com Julien Chassagne, Patrick Grand’Eury Mill Man Steel, Inc. Booth 121 11307 E Montgomery Drive Spokane, WA 99206 United States (509) 535-5700 Fax: (509) 535-6843 www.millmansteel.com Tom Bresnahan Mirus Resort Capital Breifcase 200 Wheeler Road 4th Floor South Burlington, MA 01803 United States (781) 418-5961 Fax: (617) 663-6102 www.mirusresortcapital.com Michael Krongel MND America PO Box 2167 Eagle, CO 81631-2167 United States (970) 328-5330 Fax: (970) 328-5331 www.mnd-group.com Ernesto Bassetti, Bob Senn, Katherine Senn MND America/LST Ropeways Booth 414 PO Box 2167 Eagle, CO 81631-2167 United States (970) 328-5330 Fax: (970) 328-5331 www.mnd-group.com Jay Bristow MND America/SUFAG Snowmaking Booth 412 PO Box 2167 Eagle, CO 81631-2167 United States (970) 328-5330 Fax: (970) 328-5331 www.mnd-group.com Ed Dietzel, Brandon Dodge Mountain Uniforms Booth 410 623 Tumbleweed Incline Village, NV 89451 United States (775) 831-7670 Fax: (775) 201-0198 www.mountainuniforms.com Kim Stearns MountainGuard Insurance Program Booth 108 One New Hampshire Ave Suite 200 Portsmouth, NH 03801 United States (603) 334-3000 Fax: (603) 334-3090 www.mountainguard.com Bo Adams, Tom Baffa, Tim Barnhorst, Mary Bozack, Richard Donahue, Frank Freeman, Tim Hendrickson, Jimmy Lawrence Nickerson Company Inc. Booth 405 PO Box 25425 2103 W Indiana Ave Salt Lake City, UT 84104 United States (801) 973-8888 Fax: (801) 973-8267 www.nicopumps.com Richard Nickerson, Garry Noyce, Jeff Stucki 11 Snowbird Exhibitor Directory (continued) nxt Concepts Ratnik Industries, Inc. Foyer PO Box 457 Powell, OH 43065 United States (740) 815-6925 Fax: (740) 881-0335 www.nxtconcepts.com Stew Jensen, Samantha Rufo Booth 221 670 Phillips Road Victor, NY 14564 (585) 924-9111 Fax: (585) 924-4936 www.ratnik.com Tim Wang Omni Promotional, LLC Recreational Property Consultants Booth 320 1558 Cherry Street Louisville, CO 80027 United States (303) 443-8595 Fax: (303) 444-8919 www.omnipromo.com Mike (Mac) McMenamy Booth 111 64 Lanternback Island Drive Satellite Beach, FL 32937 United States (321) 777-1527 www.rpcvaluation.com Chris Hansen, Bruce McDonald Omnitrans Corporation, Ltd. Booth 204 Via A Volta 16 Cologno Monzese MI, MI 20093 ITALY +39 02 25307219 Fax: +39 02 25307212 www.redaelliwireropes.com Paul Johnston, Paolo Venturini Briefcase 111 Broadway, 17th Floor New York, NY 10006 United States (212) 962-1956 Fax: (212) 732-3405 www.omnitrans-usa.com Markus Raab Outdoor Ventures Booth 416 1700 Post Rd, C-16 Fairfield, CT 06824 United States (203) 260-4111 Fax: (203) 254-9920 www.outdoorventures.us Bahman Azarm, Dave Horan Pioneer Pipe Briefcase 1660 Lincoln Street Suite 1950 Denver, CO 80264 (303) 824-2219 Fax: (303) 289-6381 www.pioneerpipe.com Norman Danos PRINOTH Ltd. Booth 112 1001 J.-A.- Bombardier Street Granby, PQ J2J 1E9 CANADA (450) 776-3600 Fax: (450) 776-3685 www.prinoth.com Benjamin Beresford, Joe Clark, Greg Clowers, Philippe Gosselin, Dave Hunter, Jim Larson, Kevin Moudy, Chris Perkins, Jean-Claude Perreault, Jeff Perry, Oskar Schenk, John Swartz Rainbow Rubber and Plastics, Inc. Booth 315 113 Dries Road Reading, PA 19605 United States (610) 685-2800 www.rainbowbelts.com Mark Mackimm, Jonathan Rufe 12 Redaelli Wire Ropes Reliable Racing Supply, Inc. Booth 102 643 Upper Glen St Queensbury (Glens Falls), NY 12804 United States (518) 793-5677 Fax: (518) 793-6491 www.reliableracing.com Wes Bishop Resort VisiCam Booth 107 11100 W 91st Street Suite 100 Overland Park, KS 66214 United States (913) 438-7666 Fax: (913) 438-2666 www.resortvisicam.com Lisa Freidel, Sasho Sorli Ripple Resort Media Inc. Booth 301 PO Box 12333 Aspen, CO 81612 (970) 920-4656 Fax: (317) 259-1421 www.ripplemedia.com Matt Jay, Wade Knall, Ryan Slack Rocky Mountain Conveyor & Equip., Inc./Magic Carpet Lifts Booth 308 6750 E 46th Ave Drive Suite 600 Denver, CO 80216 (303) 333-5778 Fax: (303) 333-6986 www.rmce.com Dave Kelly, Jennifer Kelly Roger’s Hydrant Co. Booth 404 2121 Waynoka Road Colorado Springs, CO 80915 United States (877) 454-8097 Fax: (800) 765-4115 www.rogershydrants.com Bob Vandepas Snowbird Sponsor Ryan Solutions Skytrac, Inc. Briefcase 56 Edwards Village Blvd Unit 225 Edwards, CO 81632 United States (513) 332-8330 Fax: (513) 672-2271 www.ryansolutions.com Kurt Kinscherf, Corey Ryan Booth 212 2350 W 1500 S Salt Lake City, UT 84104 (801) 972-1699 Fax: (801) 972-1899 www.skytraclifts.com Jan Leonard, David Metivier, Carl Skylling SE GROUP Slope Lighting Solutions Booth 321 PO Box 2729 Frisco, CO 80443 United States (970) 668-3398 Fax: (970) 668-5798 www.segroup.com Ted Beeler, Chris Cushing, Claire Humber, Kent Sharp Booth Foyer Eva Besnyostraat 26 Amsterdam, Netherlands 1087KR NETHERLANDS +31 (0)20 2612462 www.slopelightingsolutions.com Daniel Chevalier Siriusware, Inc. Smarte Carte, Inc. Booth 300 302 Camino de la Plactia Taos, NM 87571 United States (575) 751-0633 Fax: (575) 751-4166 www.siriusware.com Mark Danemann, Mechele Larmore, Tim Larsen Booth 213 4455 White Bear Parkway Saint Paul, MN 55110 United States (651) 429-3614 Fax: (651) 426-0927 www.smartecarte.com David Baker Sitour USA SMI Snow Makers Booth 311 195 Hurley Avenue Kingston, NY 12401 (845) 331-9000 Fax: (845) 331-9050 www.sitourusa.com Ferdinand Hager, Bill Smaine, Hans Wennekendonk Booth 401 1512 Rockwell Drive Midland, MI 48642 United States (989) 631-6091 Fax: (989) 631-3162 www.snowmakers.com Tom Fillmore, Glenn Grashuis, Nic Horgan, Wayne Ragland, Joe VanderKelen, Curtis von Cube Ski Area Management Booth Foyer PO Box 644 Woodbury, CT 06798 United States (203) 263-0888 Fax: (203) 266-0452 www.saminfo.com Sophie Allen, Liz Mettler, Olivia Rowan, Sharon Walsh Ski Area Supplies, Inc. Booth 211 PO Box 18084 Boulder, CO 80308 (303) 443-1980 Fax: (303) 443-0258 www.skiareasupplies.com Mardee Kayser SKIDATA Booth 318 12860 W Cedar Drive, Ste 112 Lakewood, CO 80228 United States (303) 980-4441 Fax: (720) 235-0257 www.skidata.com John Keefe, Sebastien Travelletti SkiStrong Booth 415 11350 McCormick Rd EP 4, Suite LL 8 Hunt Valley, MD 21031 United States (720) 352-2548 www.skistrongnow.com Jeanette Hrubes, Angela Nichols Sno.matic Controls & Engineering Booth 407 4 Britton Lane Lyme, NH 03768 (603) 795-2900 Fax: (603) 795-2910 www.snomatic.com Scott Barthold Snomax International Booth 206 7257 S Revere Pkwy Centennial, CO 80112 United States (720) 895-2345 Fax: (720) 895-0100 www.snomax.com Aaron Murray, Wayne Palmiter, Dennis Schulz Snow Logic Inc. Booth 119 PO Box 680910 Park City, UT 84068 United States (435) 647-6817 www.snowlogicusa.com Mitch Dodson, Nicole Dodson, Dan Frame, Euan Gronow, Justin Sestak Snowmaking Efficiency, LLC Briefcase 2723 W Villard St Bozeman, MT 59718 United States (406) 261-6216 www.snowmakingefficiency.com Tito Alex 13 Snowbird Exhibitor Directory Sprung Structures Briefcase 5711 West Dannon Way West Jordan, UT 84081 United States (800) 528-9899 Fax: (801) 280-7072 www.sprung.com Rob Ekblad, Gerald Heath Star Lifts USA Booth 408 PO Box 798 Sunapee, NH 03782 United States (603) 863-0241 Fax: (603) 863-0243 www.starlifts.com Peter Kavanagh Stephenson Engineering, Ltd. Briefcase PO Box 3606 Carson City, NV 89702 United States (775) 315-4423 Mike Stephenson Sulzer Pump Services (US) Inc. Booth 103 3618 W 1820 S Salt Lake City, UT 84104 United States (801) 973-9508 Fax: (801) 973-4574 www.sulzer.com Mark Hays, Roger Ostergarrd, Greg Raleigh TechnoAlpin USA, Inc. Booth 421 7257 S Revere Pkwy Centennial, CO 80112 United States (720) 895-2340 Fax: (720) 895-0100 www.technoalpin.com Joel Peterson, Ben Siefert, Robin Smith, Karlheinz Terrabona The Locker Network Booth 417 4901 South Huntwick Place Highlands Ranch, CO 80130 United States (303) 953-8226 http://thelockernetwork.com/ Keith Schupp Timberline Helicopters, Inc. Briefcase 1926 Industrial Drive Sandpoint, ID 83864 United States (208) 290-6889 Fax: (208) 263-7790 www.timberlinehelicopters.com Stephen Johnson Torrent Engineering and Equipment Booth 403 PO Box 270 Milford, IN 46542 (574) 658-3200 Fax: (574) 658-3229 www.torrentee.com Joe Cousins, Mark Meadows 14 (continued) Snowbird Sponsor TrailCheck Booth 203 31 Hanover Street, Suite 3 PO Box 962 Lebanon, NH 03766 United States (802) 448-0991 www.trailcheck.com Bob Couture, Kevin Schmitt Transaction Resources, Inc. Booth 116 PO Box 667 Richmond, VT 05477 United States (802) 434-4672 Fax: (802) 434-5009 www.transactionresources.com or www.carddog.com David Frick, Jack Waller Wells Fargo/Safehold Special Risk Booth 100 575 Union Blvd. Suite 205 Lakewood, CO 80228 United States (970) 328-6633 Fax: (855) 855-0663 wfsr.wellsfargo.com Rob Andrews, Brian Derouin, Ryan Patrick, Brian Rosser, Wally Shank, Mistica Walker Wiegand Sports Booth 309 3573 Apple Mill Cove, #6 Salt Lake City, UT 84109 (801) 277-2169 www.wiegandslide.com Larry Hays Wise Air Booth 413 PO Box 1275 Mount Juliet, TN 37121 (615) 443-2259 Fax: (615) 754-0150 www.wise-air.net Gary Helming, Jay Saito World Cup Supply, Inc. Booth 418 226 Industrial Drive Bradford, VT 05033 United States (802) 449-3103 Fax: (802) 449-3104 www.worldcupsupply.com Brad Williams Zip-Flyer, LLC Booth 218 575 Lexington Ave, 4th Floor New York, NY 10022 United States (212) 971-9780 Fax: (212) 937-3369 www.zip-flyer.com Dan Brennan
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