View User Personas - Malika Chatlapalli Portfolio

Terry
“I don’t want to worry about my heart
health when playing golf and babysitting
my grandchildren.”
Terry is a fun-loving grandfather that likes to be out and about.
Age
Gender
Ethnicity
Location
65
Male
Caucasian
Baltimore, MA
Since his heart attack, Terry has been feeling increasingly
fatigued when golfing or playing with his grandchildren. He
wants to live life without worrying about having a second heart
attack, especially when he’s away from home. He takes several
medications each day, however he often loses track and is
confused by all of the complicated names.
Health Status
Experienced a heart
attack in 2001 and
underwent an
angioplasty. His
atherosclerosis,
combined with his
medical history,
increases the risk of a
second heart attack.
Does not
smoke
BMI of 26
Poor
Eyesight
Goals
Frustrations
Behaviors
Normal
Weight
Spend time with his wife and family
Remember to take all of his medication and
monitor his health when away from home
Often feels fatigued and worries about having a
second heart attack
Wants to be out and about, but can’t take his
bulky health monitors with him
Monitors daily vitals at home
Keeps a written schedule of his medication on
his smart phone
Often forgets to take his medication on time
Tech Savy
Internet Usage
Devices
4 Hours
of anaerobic
exercise per
week
mobility
reminders
compact
Jordan
“I stay pretty healthy, but given my family
medical history I’m worried about my heart
health.”
Age
Gender
Ethnicity
Location
36
Male
African American
Atlanta, GA
Jordan is an athletic police officer in Atlanta, GA. He is in good
physical shape as required for his job, but often worries that he
doesn’t eat healthy. His biggest health concern is that his family
history of heart problems will cause him to have a heart attack
during high stress situations. He’s also not too familar with all
the symptoms of cardiac conditions. Jordan’s uncle passed
away last year from a sudden heart attack, so being proactive
about his health is important to him.
Health Status
No current heart
conditions, but a long
family history of cardiac
problems and diabetes.
Drinks occasionally and
has an unbalanced, high
protein diet.
Goals
Frustrations
Behaviors
Does not
smoke
BMI of 24
Normal
Weight
5 Hours
of aerobic
exercise per
week
Be in good physical shape to meet the
demands of his job
Be proactive about monitoring his heart health
Has all of the hereditary risk factors for
developing heart conditions
Experienced the implications of having family
members with heart issues
Tracks his daily weight and calorie intake
through an online website
Takes his blood pressure everytime he goes to
a pharmacy
Tech Savy
Internet Usage
Devices
5 Hours
of weight lifting
per week
predictive
data
real-time
Stella
“I do want to feel better physically, but I don’t
want to put too much effort into it.”
Age
Gender
Ethnicity
Location
45
Female
Caucasian
Detroit, MI
Stella is a Customer Service Representative in Detroit, MI,
where spends most of her day sitting in front of computer.
Having Type II diabetes, he doctor asked her to exercise daily
and eat healthy. She tries to adhere to this regimen, but often
gets lazy and finds using all the monitoring equipment
laborious. Her frequent back pain and breathing problems
make her to want to improve her health, but in way that is
effortless and changes her daily routine as little as possible.
Health Status
Has been living with Type
II diabetes for 10 years.
Occasionally performs
light exercise prescribed
by doctor, but complains
of back pain and fatigue
during daily activities.
Poor eating habits.
Goals
Manage her health with as little inconvenience
as possible
Feel better physically, but by performing the
bare minimum
Frustrations
Hates when she goes to the doctor and he
tells her nothing is wrong with her
Doesn’t understand all the medical jargon,
and just wants to know if she’s healthly or not
Behaviors
Does not
smoke
BMI of 31
Obese
2 Hours
of light aerobic
exercise per
week
Poor
Diet
Has tried to diet and exercise, but gets lazy
and gives up easily
Doesn’t track calories when exercising
Tech Savy
Internet Usage
Devices
convenience
effortless
clarity