T he Wi l l ows Monthly Is Your Campus Alive With the Sound of Music? It is hard to overestimate the importance of music in our lives. Music moves our hands, our feet, and most of all, our hearts. These are the things about music we all know, but there are even more benefits to listening to music that we are just beginning to realize. There has been much research in the past few years investigating the effects of music on the lives and minds of seniors. Not surprisingly, they are all positive. Studies have shown that music has the ability to energize, inspire and elevate your spirits. Seniors who habitually listen to music are shown to have increased positive emotions as well as increased energy. However, music does not always have to energize. The magic of music is that it has the ability to relax as well. Seniors who listen to music are shown to be more relaxed, overall, and enjoy a better night’s sleep. Chronic pain sufferers show a decrease in pain and subsequently need less medication. 1376 Silver Springs Dr. Lexington, KY 40511 Phone: 859.277.0320 Fax: 859.277.0319 www.willowsatcitation.com March 2015 The impact of music on our state of mind contributes to a happier, healthier lifestyle, and that’s a fact. It has been shown in many studies that enjoying music increases the level of the hormone HGH in our bloods streams. HGH plays an important role in our ability to feel positive emotions. It is often referred to as the “feel-good” hormone. Seniors who listen to or play even simple tunes show a marked increase in their HGH levels. Another benefit of listening to music is that it stimulates the brain. For example, the same parts of the brain used when listening to music are used to help govern movement. So, it’s not surprising that seniors who listen to music while exercising have better balance and range of movement than those who exercise in silence. Even more encouraging is the fact that seniors who habitually listen to music experience less falls throughout the course of a year. Considering the fact that 33% of those over 65 fall at least once per year, the effect of music on balance cannot be overemphasized. ...continued on page 4 We Want Your Feedback! – Customer Satisfaction Surveys will be mailed to responsible parties on March 2nd from our Home Office in Louisville, KY (Trilogy Health Services). Please see your mailed survey for details on how responsible parties can take the survey online. We thank you in advance for completing and returning your survey at your very earliest convenience prior to March 27th. Our team takes your feedback very seriously, and we appreciate your ‘10s!’ Remember, a ‘10’ doesn’t mean we are perfect – it simply means that we have met your customer service expectations. Whether you are satisfied with our services, or you have a question or concern, we want to hear from you! Happy Birthday! Betty H. Doris F. Lillian G. March 6 March 7 March 11 Sunday Brunch Our Sunday Brunch is held once monthly with each Resident Family receiving up to four free Brunch meals with the option of purchasing additional meal tickets at $5 per additional person. Sunday Brunch will take place on March 8, 2015 at 12:00PM in the Health Care Dining Room. All Resident Families are invited to attend! Family Night Join us March 10, 2015 from 4:00pm-6:00pm, with dinner being served promptly at 5:00pm for our March Madness themed Family Night! Wear your favorite team’s “gear” and bring your sealed blue envelope to be entered to win one of our many raffle baskets! We hope to see you there! Taste of Town Taste of the Town is an opportunity for Residents to “eat out” without the hassle of leaving the building! Resident’s who attend Chef Circle, the first Tuesday of the month at 2:00pm in the Personal Care Activity Room, will vote on a restaurant from the Lexington area to sample each month. Then, their selection will be served March 19, 2015 at 12:00PM, for lunch. Executive Director Corner I am honored to be able to represent The Willows at Citation as the new Executive Director. My name is Emily Williams and I am so very excited to be able to serve you and your family here at our health campus. While I am originally from Western Kentucky, I have worked in health campuses in both Lexington and Cynthiana, Kentucky since completing my undergraduate education. I attended the University of Kentucky and had the opportunity to complete my Master’s at Eastern Kentucky University. My family and faith are both very important to me and I enjoy spending warm summer weekends frequenting the lake with my family and pets! I enjoy following the University of Kentucky Wildcats men’s basketball team and enjoy pastimes such as reading, learning about the future of healthcare, decorating and vacationing somewhere warm! During my short time in our organization, I have seen countless examples of staff living our Trilogy service standards and I feel privileged to work alongside them in putting our customers first. If we haven’t had the opportunity to meet yet, please stop by anytime as my office is an open door for your needs. I also Smile of the Month: Margie F. want to take the time to invite you to share in some upcoming events that we are excited about hosting. Please join us on February 26th for an theme night dedicated to the Wizard of Oz, “Somewhere over the Rainbow” where we will have musical entertainment, some characters from the movie, delicious themed foods, and of course, a yellow brick road! Please check your mail in the upcoming weeks as you will soon receive a blue envelope from our parent company, Trilogy Health Services, where you will be asked to complete a customer satisfaction survey. We ask that you will consider our services a “10”- we know that we aren’t perfect, but we consider a “10” as meeting your expectations. As always, we strive to meet your needs, please share with any one of our campus members on how we can best serve you and Thank you for your confidence in allowing us to care for your loved one-it is my privilege to serve you! Emily Williams Executive Director Living Arts The ladies crafting paper heart chains for Valentine’s Day! Volunteer News The Willows at Citation is always looking for volunteers! Your time is a wonderful way to enhance our Resident’s lives through painting fingernails, calling bingo, sharing a talent of yours or simply helping with Resident outings. Please contact Brittany Moulden, Life Enrichment Director, for further details. Did You Know...? That you can read the monthly newsletter and view the activity calendar on-line. Please follow the campus link www.willowsatcitation.com. Painting glasses Out & About Party at Cedar Ridge (our sister campus in Cynthiana, KY! The Private Dining Room can be reserved for birthday parties, anniversary’s, scout meetings, family gatherings and all of those “just because” events! Please contact Guest Relations to reserve. Lifeshare Technologies, in partnership with The Willows at Citation, is delighted to provide an innovative new service that allows Residents to receive email, text messages, pictures, videos, web content, and more in an easy to use product on in-room televisions. Important community information can also be viewed on the TV such as activities, announcements, dining menu, and more. Ask a member from the Life Enrichment team for more information or assistance. Resident mail is delivered Monday-Saturday to rooms. The Life Enrichment staff would be happy to assist with outgoing mail, or it can be taken to the business office during regular business hours. ‘Alive With Music’ 1376 Silver Springs Dr. Lexington, KY 40511 Phone: 859.277.0320 Fax: 859.277.0319 www.willowsatcitation.com A Trilogy Health Services Community A monthly newsletter serving the residents of The Willows at Citation Emily Williams Executive Director Yolanda Loveless Director of Health Services Jennifer Baugh Assistant Director of Health Services Sarah Dinsmore Community Support Representative Kathy Brown Community Support Specialist Kelsey Durbin Guest Relations Jesseca Kendall Social Services Director Erica Felty-Marler Rehab Director Brittany Moulden Life Enrichment Director Eavan Kelly Business Office Manager Kelly Richardson Director of Dining Services James Underwood Environmental Services Director Scottie Williams Director of Plant Operations We strive to provide the best customer service and quality care for our residents. Our Department Leaders are here to solve any concerns you may have. In the event that you need further assistance with any unresolved concerns, we encourage you to call the Divisional Vice President or our Compliance Line. Gloria Ising, Divisional Vice President: 502.271.8515 or [email protected] Compliance Hotline: 800.908.8618, ext. 2800; or [email protected] Newsletter Production by PorterOneDesign.com Listening to music also has positive effects in regards to dementia. Studies have shown that listening to and/or playing music can slow down and even possibly prevent the onset of dementia. Enjoying music keeps the brain active, which can counteract a decline in cognitive functioning as people age. Listening to your favorite album or even exploring musicians you do not know can stimulate the brain and increase your mental abilities. Because of music’s observed neurological benefits, it is being used more and more frequently in therapy programs for those with Alzheimer’s. Music ties us to some of our most cherished and powerful memories. Listening to a song from your past causes your brain to relive that memory, and to recall what your other senses were experiencing ...continued from page 1 at the time. This powerful process can help those with Alzheimer’s in many ways. It can elevate a mood, relieve agitation, and reinforce connections with loved ones. In later stages of Alzheimer’s, when it becomes harder to communicate with loved ones, music can help bridge the gap. What cannot be said that has not been said in a song? Music connects us. It is one of those special things that everyone can share, regardless of race, gender or age. The benefits of music are so profound in part because we do not just listen to music, we interact with it. Music is, above all else, an experience. If you don’t already, make it a point to experience music every day. You’ll be amazed at the affect in has on your life. Cover photo caption: Harpist Emily Sights provided beautiful music to the St. Charles Health Campus. Word Search E L B V L Q N U U E W O L B K M C D F P L K R E O K I U B D W I P D I J N Y T X Q Z A X Y S H I W U O W P A F K H E T C P T I P I E R N S G P U P Q I P BALANCE BRAIN DRUMS ENERGY A T J O O H N E E N I D D U O E H M A G A Q W B O V V R T E A Z G C U N P X T N J E U N J M I I A R B B C K K A D R D J R U Z U V B Z E M G O A V X C J I E W F T M E R A P X N B Y I U V T F A X O U T U M T L Q A G C O U M X T C EXERCISE EXPERIENCE IMPACT INSTRUMENTS N E C L J S H P A W U C N E U R F E A G R C T Q I P M N Z Y S G A G R S J K L C R H P C E G C P L I S T E N I N G E I M E L V A W E Y Q I D L M J T N I LISTENING MUSIC PLAYING POSITIVE E S P R A M L N R V U O D R U M S C E P E N A Y O R R U X R E O P C O E X H X I A P I D R V H P E V J Z H O T P K T A E Y N Z E L I N S T R U M E N T S N F J J G V U P F V V H X R K D F W J POWERF UL TAMBOURINE THERAPY TRIANGLE
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